JOB LISTING

SENIOR HOUSING INVESTIGATOR 8517

Organization: City of Los Angeles

Summary:

Job Title:	SENIOR HOUSING INVESTIGATOR 8517
Closing Date/Time:	Continuous
Salary:	$81,599.00 - $125,593.00 Annually
Job Type:	FULL-TIME
Location:	CITY OF LOS ANGELES, California

Description:

$81,599 to $101,372 and $101,080 to $125,593
Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.

A Senior Housing Investigator plans, organizes and directs the work of Housing Investigators and clerical support staff engaged in the investigation and analysis of alleged violations of the City’s Rent Stabilization Ordinance (RSO) and/or Housing Code (Los Angeles Municipal Code Chapters XV and XVI) and related office activities; handles the negotiation of more difficult complaint settlements and case closures; may act as an Assistant Director for Rent Stabilization or as a lead over other Senior Housing Investigators; may supervise a public information and payment counter within a field office; applies sound supervisory principles and techniques in building and maintaining an effective work force; fulfills equal employment opportunity responsibilities; and performs related work.

Requirements:

1. Two years of full-time paid experience with the City of Los Angeles Housing Department as a Housing Investigator, or in a class at least at that level investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law; one year of which must include acting in a lead capacity over staff involved in performing these functions; or
2. Four years of full-time paid experience investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law, one year of which must include supervision of staff.

NOTES:

1. A law degree from a recognized law school within the United States may be substituted for two years of full-time paid experience as specified in Requirement Number Two.
2. A paralegal certificate from a recognized paralegal training program within the United States may be substituted for one year of the full-time paid experience as specified in Requirement Number Two.
3. In addition to answering the regular City application supplemental questions, each applicant is required to complete the Senior Housing Investigator Qualifications Questionnaire at the time of filing. The Senior Housing Investigator Qualifications Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Qualifications Questionnaire will not be considered further in this examination, and their application will not be processed.

SENIOR HOUSING INVESTIGATOR 8517 Supplemental Questionnaire


*	1.	I understand that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application. I understand that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is incomplete and WILL NOT be considered for this examination, and my application WILL NOT be further processed.
		I understand this statement to its fullest.
*	2.	I understand that I MUST provide on my City application, the following information: - Official social security number - Working E-mail - Telephone Number Failure to provide this information may lead to your disqualification from this examination.
		I understand this statement and will provide the required information.
*	3.	I am a current City of Los Angeles Employee.
		Yes No
*	4.	I have full-time paid experience with the City of Los Angeles Housing Department as a Housing Investigator.
		This statement does not apply to me. Between 0 and 9 months Between 10 and 17 months Between 18 and 23 months 24 months or more
*	5.	I have full-time paid experience with the City of Los Angeles Housing Department in a class at least at the level of Housing Investigator investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law.
		This statement does not apply to me. Between 0 and 9 months Between 10 and 17 months Between 18 and 23 months 24 months or more
*	6.	I have one year experience acting in a lead capacity over staff involved in investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law.
		This statement does not apply to me. Yes No. I act as a lead, but do not have one year experience.
*	7.	I have full-time paid experience investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law.
		This statement does not apply to me. Between 0 and 18 months Between 19 and 36 months Between 37 and 47 months 48 months or more
*	8.	I have one year paid full-time experience supervising staff involved in investigating complaints, analyzing evidence and preparing legal documents related to civil or criminal enforcement actions under housing law
		This statement does no apply to me. Yes No. I supervise, but do not have one year experience.
*	9.	I have a law degree from a recognized law school.
		Yes No
*	10.	I understand that I must include my law school and the date I graduated under the education section of my application. I understand that if I omit to include this information, my education may not be substituted for the experience required in this examination.
		I understand this statement completely and to its fullest.
*	11.	I have a paralegal certificate from a recognized paralegal training program within the United States.
		Yes No
*	12.	I understand that I must include my paralegal certificate and the date I completed the course under the certificate section of my application. I also understand that I can attach a copy of my certificate with this application. I understand that if I omit to include this information, my certification may not be substituted for the experience required in this examination.
		I understand this statement completely and to its fullest.
*	13.	QUALIFICATIONS QUESTIONNAIRE The examination bulletin for Senior Housing Investigator states that all applicants must complete and submit a City of Los Angeles Employment Application and a Senior Housing Investigator Qualifications Questionnaire. Should a large number of qualified candidates file for this examination, an expert review committee may be assembled to evaluate each candidate's qualifications for the position of Senior Housing Investigator. In this evaluation, the expert review committee will assess each candidate's training and experience based upon the information in the candidate's City employment application and the Qualifications Questionnaire. Those candidates considered by the expert review committee as possessing the greatest likelihood of successfully performing the duties of a Senior Housing Investigator, based solely on the information presented to the committee, will be invited to participate in the interview. The interview board will also consider the City application and Qualifications Questionnaire for all candidates selected to participate in the interview in their overall evaluation of the candidate's qualifications for the job of Senior Housing Investigator. Candidates may expect the raters to discuss this material with them during the interview. You should respond to each question on the Qualifications Questionnaire. If you do not have relevant experience related to a question, please indicate "N/A" (Not Applicable). If you leave a question blank, it will be assumed that you do not have relevant experience related to that question. However, indicating "N/A" on those questions for which you do not have relevant experience will help you remember to respond to all questions and help ensure that you do not forget to respond to a question for which you do have relevant experience. In preparing your response, you should seek to demonstrate that your training and experience are the type likely to provide the skills, knowledge, and abilities needed to effectively perform the duties assigned to a Senior Housing Investigator. Before preparing your response, read all the information requested and consider what information you would like to present. Try to avoid repeating information. Write in a narrative form using complete sentences and limit your responses to a maximum of one page (800 words) per question. We recommend that you use MS Word or equivalent to create your answers, then cut and paste your response to the questionnaire.
		I have read these instructions thoroughly, and understand them completely and to their fullest.
*	14.	QUESTION A 1. Describe the most challenging project or assignment for which you had leadership or management responsibility in the area of housing law. Include the following in your response: • Your specific role in the project • Elements that made it particularly challenging • Specific actions taken that demonstrate your leadership or management ability • Results of your efforts • What you learned from this experience Please limit your response to one page (800 words)

*	15.	QUESTION B 2. Briefly discuss a work project or assignment relating to housing matters that best demonstrates your ability to negotiate mitigation measures between landlords, public agencies, and/or tenants. Include the following in your response: • The issue at hand • Your role in resolving the issue • Impact of your negotiated solution on the outcome Please limit your response to one page (800 words)

*	16.	QUESTION C 3. Describe a specific example, in the area of housing law, that best demonstrates your ability to organize, plan and schedule the work of multiple staff members engaged in related work activities in order to ensure that work is completed in a timely and efficient manner. Include the following: • Details of the situation • Specific criteria you used to set priorities • Specific actions you took • Factors you considered in assigning work activities and delegating tasks • Outcome Please limit your response to one page (800 words)

*	17.	CERTIFICATION STATEMENT A I understand that I must complete and submit my Qualifications Questionnaire online at the time of filing for to be considered a candidate in this examination. I understand that if I fail to submit a completed Qualifications Questionnaire, I will not be considered further in this examination, and my application will not be processed any further.
		I read this certification statement thoroughly, and understand it completely and to its fullest.
*	18.	CERTIFICATION STATEMENT B I certify that all of my responses in the Qualifications Questionnaire are true and complete, and were authored, written, and prepared in their entirety solely by me.
		I read this certification statement thoroughly and completely, and certify that it is completely true.
*	19.	CERTIFICATION STATEMENT B I understand that false, misleading, or incomplete information shall be sufficient cause for disqualification in this examination or dismissal and other penalties, as may be prescribed by law.
		I read this certification statement completely and thoroughly, and understand it completely and to its fullest.
* Required Question

Special Instructions:

Please mention you learned of this employment opportunity on the Careers In Government website.

Applications will only be accepted on-line. When you are view the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at http://agency.governmentjobs.com/lacity/default.cfm for Open Competitive Examinations and at http://agency.governmentjobs.com/lacity/default.cfm?promotionaljobs=1 for Promotional Examinations.

This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day.

NOTE:

Should a large number of qualified candidates file for this examination, an expert review committee may be assembled to evaluate each candidate’s qualifications for the position of Senior Housing Investigator. In this evaluation, the expert review committee will assess each candidate’s training and experience based upon the information in the candidate’s City employment application and the Qualifications Questionnaire. Those candidates considered by the expert review committee as possessing the greatest likelihood of successfully performing the duties of a Senior Housing Investigator, based solely on the information presented to the committee, will be invited to participate in the interview.

Selection Process:

Examination Weights: Interview - 100%
Essay - Advisory

The examination will consist entirely of an evaluation of your professional and personal qualifications by interview. In the interview, emphasis will be placed on an evaluation of the nature and adequacy of your experience and training as they provide the background needed to perform the duties of a Senior Housing Investigator, including knowledge of: local, state, and federal laws, rules and regulations governing housing, real estate, business, rent stabilization ordinances, and landlord-tenant relations; proper investigative techniques, including interviewing and evidence gathering; effective negotiation and mediation techniques; dispute resolution theories and practices; supervisory principles and practices, including training, employee relations, and equal employment opportunity concepts; confidentiality principles and practices; and the ability to: analyze and effectively use housing laws and technical data; organize, plan, and schedule multiple work activities; communicate clearly and effectively; deal tactfully and effectively with others, including representatives of the City, landlords and tenants; and other necessary knowledge, skills, and abilities.

Prior to the interview, candidates will be required to prepare some written material in response to a problem related to the job duties and responsibilities of a Senior Housing Investigator. This material will not be scored separately, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate during the interview.

As part of their evaluation of each candidate’s overall qualifications for the job, the interview panel members will consider the information in the Qualifications Questionnaire. Candidates may expect the interview panel members to discuss this information during the interview.

Candidates will be notified by mail of the date, time, and location of the interview, which will be held in Los Angeles.

NOTES:

1. Candidates may take this test only once every 365 days during the administration of this examination.
2. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf.
3. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
4. A final average score of 70% is required to be placed on the eligible list.
5. In conjunction with Civil Service rules, applicants who are current eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.
6. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.
7. Your rank on the employment list may change throughout the year as the candidates from other administrations of this examination are merged onto one list.

NOTICE:

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position.

THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.

Information & Application (213) 473-9311
24 HR. JOB LINE (213) 473-9310
TDD (213) 473-9312

An Equal Employment Opportunity Employer

As a covered entity under Title II of the American with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities.

Job Category:

Public Works & Engineering
Code Enforcement
Legal Services
Housing
Skilled Trades

Location:

700 EAST TEMPLE STREET - ROOM 100
City: Los Angeles
State: California
Zip: 90012
Country: UNITED STATES

Phone:

(213) 473-9311

Fax:

(213) 473-9324

Email:

jobs@per.lacity.org

Job Type:

Full-time

Job Level:

Mid to Senior Level

Salary:

$81,599.00 to $125,593.00 Annually

Apply By Date:

Continuous

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