JOB LISTING

An individual in this position receives and processes requests for Police, Fire, emergency services, and

allied agency units using radio and telecommunications equipment. Search, enter and update

multiple databases quickly. Operates a computer terminal with speed and accuracy in order to assist

in the daily operations of a police communications center and maintain accurate reference files.

Dispatches all police and fire communications and relays criminal information in order to notify other

agencies involved using radio or telecommunications systems. Checks the Arizona Criminal Justice

Information System (ACJIS) and National Crime Information Center (NCIC) computer and/or updates

the appropriate system regarding missing/endangered people or other criminal activity. Performs

clerical and administrative support duties as assigned. Must be able to prioritize work, multitask.

PHYSICAL REQUIREMENTS and WORK ENVIRONMENT:

Rotating shifts involving days, evenings, nights, weekends and holidays. Work is normally performed in

an office environment; requires the ability to react quickly under stressful work conditions in emergency

situations.

EXPERIENCE AND TRAINING REQUIRED:

Requires high school graduation or GED equivalency certificate, plus two (2) years of general

office/clerical experience involving substantial public contact; must have dispatching experience;

ability to type accurately at a rate of approximately 40 WPM; certification to operate the Arizona

Criminal Justice Information System (ACJIS) and the National Crime Information Center (NCIC)

computer system is required at time of application. Public Safety and Spillman experience is required.

Must have and maintain a valid Arizona Driver’s License.

ADDITIONAL QUALIFICATIONS:

Incumbent should have speaking voice that is clear and easily

understood over both the phone and the police radio. Experience with multiple phone lines.

Please mention you learned of this employment opportunity on the Careers In Government website.

APPLICATION PROCESS:

Submit required Town application to the Human Resources Office; resume accepted as supplement

only (do not write “see resume” on application). Department review, testing, and scheduling of

interviews usually takes 3 weeks from the review date(s) of the recruitment. Application and job

description are available for download at

www.florenceaz.gov or obtain at Florence Town Hall, 775

North Main Street, PO Box 2670, Florence, AZ 85132. Human Resources Department (520) 868-7553.

SELECTION CRITERIA:

Applicants whose experience and training are most closely suited to the requirements of the Town may

be selected for further testing/interviews. Criteria will be based on job-related knowledge, skills and

abilities as shown on the application. The Town of Florence is an EEO/ADA employer.

PRE-EMPLOYMENT REQUIREMENTS:

The following requirements must be met prior to employment:

1. Successful completion of required selection process.

2. Successful completion of background check.

3. Approval of employment by Chief of Police and Town Manager.