|Organization: County of Cumberland|
Assists the public by taking both emergency and non-emergency calls for service and dispatch that information to the proper responding unit, either fire departments, rescue department or sheriff’s deputy. Assists other law enforcement agencies in the county as required. *** Part time list may be utilized for future full time openings.
- Assists public by answering calls for emergency and non-emergency service, including directory assistance and reports of crimes having been committed or being committed.
- Dispatch emergency and non-emergency calls by assigning the necessary field units to investigate complaint and/or assigns responsible emergency service unit (fire & rescue / deputy) to handle situation.
- Assists caller by keeping them calm to be able to get the information needed to properly dispatch proper emergency unit(s).
- Dispatches proper emergency units and keeps them informed by relaying information between caller and responding units.
- Maintains accurate records by entering calls into the computer and update, modify and maintain accurate information on the same.
- Ensures accurate records by maintaining various logs and files deemed to be the responsibility of the communications division.
- Assists public safety personnel by responding to their requests for information such as generating teletypes and entering National Crime Information Computer (NCIC) in computer.
- Assists other departments with crimes that may enter the county by monitoring a separate channel which includes 16 frequencies of area agencies surrounding Cumberland County patrol areas.
- Assists public safety personnel by monitoring teletype for incoming messages from other agencies on important information that may contain information regarding officer safety and wanted persons and stolen items.
- Assists public safety personnel by providing teletype information requests for D.M.V, M.W.M/ NCIC wants/warrants and reply by radio or telephone.
- Maintains warrants information by entering, modifying or canceling warrants into the MWM/NCIC wants computer using proper codes and procedures set by each.
- Assists courts by receiving and providing requests for warrant recalls from system.
- Assists other departments by researching computer records for information needed to assist them in their investigations.
- Assists public safety personnel by handling requests for Division of Motor Vehicle records.
Pay rate: $16.00/hour
Required: High school graduate or equivalent. Knowledge of computers, county and its towns geographic layout, excellent communication skills, ability to remain calm and maintain control in stressful situations, successful completion of the following within one year of employment: terminal operator control course, CPR course and Emergency Medical Dispatching Course. Preferred: One year in the public safety field and previous experience in radio communications.
REPORTS TO: Communications Shift Supervisor
Please mention you learned of this employment opportunity on the Careers In Government website.
Cumberland County Regional Communications Center - APPLICATION PROCEDURE: Submit application to Human Resources at the Cumberland County Courthouse for consideration.
Dispatch / Telecommunications|
142 Federal Street|
Country: UNITED STATES
$ 16.00 Hourly
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