A few months ago, I interviewed for a position with a local city I was more excited about than I would like to admit. While I knew I did not have the education and experience needed to be a fully qualified candidate, I thought I still had a chance given I knew every one of … Read More »
Today more than ever, customers – taxpayers – expect more from their municipal, county, state, and federal government service providers. They expect accurate information and quality services delivered by staff members who enjoy serving their customers.
Old systems and norms can get in the way of delivering great services with great customer service – in … Read More »
Knowingly or unknowingly, due to excitement or nervousness, a job applicant tends to overlook certain habits that can turn up to be a major factor in job selection or rejection. Body language plays a crucial role in important situations like a job interview.
Just being cautious about your body language, you can influence the outcome of … Read More »
Joe had always been a strong performer, but in his new role he really seemed to be slacking off. His boss, Hannah has tried to coach him, but he’s not improving. It’s not helping that he gets so defensive. She’s starting to think she made the wrong selection. It’s disappointing because he had come so … Read More »
It’s the end of the year again (already!) and a great time to start planning. What would YOU like your career to look like next year?
Is it time for you to make a career move?
Are you bored in your job?
Are you making a difference where you want to be?
Are you excited about starting your work … Read More »
Job search techniques are as unique as a fingerprint. Every aspect of preparing oneself for the job market is customized towards strengths while minimizing opportunities. Many people wrack their heads making their job search more complicated than climbing Mt. Everest. What once was the norm, send your resume and you’ll receive a call or turndown … Read More »
Don’t read posts that have either numbers or the word “secrets” in the title!
The internet has been filled with management advice for many years. Recently a new formula for management and leadership posts has been emerging:
1) The problem is stated, often through a story or case study.
2) Several solutions are identified and either numbered or … Read More »
As we all know, the arrival of the holidays typically prepares many of us for the equally reliable arrival of our desire to set a new goal for the coming year. And while most goals are developed and set in place for us to pursue with timelines and timeframes borne from opportunity, it’s the “New Year’s” … Read More »
We all have worked with people who build a career based on their deep skills and expertise. However, how many of those people find themselves “derailed” or “topped out” as they move up in an organization because they are difficult and no one really wants to deal with them?
Research has proven, time after time, that people … Read More »
Gifts come in many forms – a kind word, a selfless promise kept, a kind deed. During this season of giving and receiving, do you have a preferred style of gift giving? Have you considered a non-traditional gift from an expert in their field? I’m talking about a gift of service – the gift of … Read More »