Fielding Hard Ball Questions from Public Audiences

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Fielding Hard Ball Questions from Public Audiences

Posted on March 11th, by Marnie Green in Management Articles. No Comments

All the practice, preparation and knowledge in the world cannot prepare you for an audience who does not like you or your message.  Many of my clients face public audiences who are hostile or who do not want to hear the message that is being delivered.  At City Council meetings, public hearings, and community events, … Read More »


Manage Employee Performance Through Conversation

Posted on March 11th, by Marnie Green in Management Articles. No Comments

The success of managers in government organizations is defined by their ability to achieve results and drive change.  Results and change come about through conversation and it’s not always easy to initiate the conversations that are required.  In fact, many managers would prefer to avoid the tough conversations altogether. Still, managing the performance of employees … Read More »


The State of the Public Sector Workforce: Good News and Bad News

Posted on February 15th, by Marnie Green in Management Articles. No Comments

A recent IPMA-HR member poll reported some good news about the state of the public sector workforce.  The poll had some bad news as well.

The good news?  In the survey 81% of the respondents said that their agency was no longer conducting layoffs.  This is a welcomed turnaround from a few years ago when it … Read More »


Four Types of Performance Goals

Posted on February 15th, by Marnie Green in Management Articles. No Comments

This is the time of year when many public employees are struggling to set performance goals for the coming year. Are you staring at the computer screen wondering where to start? Here are four kinds of goals that you might consider when establishing your performance goals.

1.   Essence of the Job Goals – These are the goals … Read More »


Is Public Sector Employment Tarnished?

Posted on January 19th, by Marnie Green in Management Articles. No Comments

The public sector has really been through the ringer lately and some are saying it’s only going to get tougher.  Jennifer Schramm in the December 2013 issue of HR Magazine says there is a growing view among young job seekers that the fading security of public sector jobs is no longer a reasonable trade-off for … Read More »


How to Set Meaningful Performance Goals: Do, Not Be

Posted on January 19th, by Marnie Green in Management Articles. No Comments

Are you a finisher?  Do you love the feel of completing a task and checking it off your list?  Goal completion is a strong human motivator.   Yet, writing significant goals that have a positive impact on the work environment can be tough.  Here’s a framework to consider the next time you begin to draft performance … Read More »


How to be More Available to Your Staff: Take a Break to Recharge

Posted on December 16th, by Marnie Green in Management Articles. No Comments

In today’s busy world of cell phones, email, text messages, voice mail, instant messenger, and who knows what else, it’s easy to get sucked in to being “on call” all the time.  When we are available and responsive at all times, we think we are doing the right thing—providing great service to our clients and … Read More »


Give the Gift of Employee Recognition

Posted on December 16th, by Marnie Green in Management Articles, Trends. No Comments

The holidays are gift-giving time.  In the workplace gift-giving doesn’t mean you have to spend money to acknowledge the good works of employees.  With reduced budgets and stretched resources, this is the perfect time to give what employees crave most.

According to The Gallup Organization there are 22 million disengaged employees that cost the American economy … Read More »


How to Get an Employee Talking in the Performance Evaluation Meeting

Posted on November 17th, by Marnie Green in Management Articles, Resources. No Comments

In the employee performance evaluation meeting you probably have the urge to do all the talking – to tell the employee what the evaluation document says (or worse yet, read the document to the employee).  You tell the employee what you think of their performance.  You tell the employee what you think they should do … Read More »


How to Set Performance Goals

Posted on November 17th, by Marnie Green in Management Articles, Resources. No Comments

The end of one year provides us with a wonderful opportunity to start fresh in the New Year.  In many public agencies a fresh start means new annual goals.  Many managers see goal setting as the opportunity to list the classes the employee will attend for the coming year.  While learning goals are appropriate, the … Read More »