Management Services Director

  • City of Mukilteo
  • Mukilteo, Washington 98275, United States
  • Feb 17, 2017
Full Time Administration and Management Executive, Management
  • Salary: $136,135 Annually
  • Negotiable/DOQ: Yes
  • Phone: (425) 263-8003
  • Apply By: Mar 01, 2017


The City of Mukilteo is seeking an experienced and professional municipal leader who demonstrates outstanding vision, employee engagement and management skills.  

Job Description

The Position
Under the direction of the Mayor, the Management Services Director will assist in the direction and coordination of City operations in accordance with professional and administrative standards, municipal ordinances, and general policy established by the Mayor and City Council.  They will operate with appreciable latitude for independent actions, and oversee and manage broad interdepartmental and intergovernmental functions.  The Management Services Director serves as the Mayor’s designated lead director in her absence.  Directly reporting to the Management Services Director are the Police Chief, Fire Chief, Public Works Director, Recreation and Cultural Services Director, Human Resources Manager, City Clerk, Policy Analyst, and Executive Assistant. The Mayor maintains direct supervision over the Finance Director and Community Development Director. As a trusted advisor, excellent communication and interpersonal skills are required.

The Ideal Candidate
The Management Services Director is a visible position within the City. The ideal candidate will have been a respected, ethical, successful municipal leader for at least ten years who demonstrates strong technical skills in all aspects of municipal operations, has an open door, walk-around, collaborative management style and a track record of implementing policies and systems to maintain a high-performance, customer-service focused organizational culture.  The ideal candidate will have strong communication skills and be able to organize and express ideas to a wide variety of audiences including City Council, community groups and other boards and committees. They will have excellent organizational development skills, will delegate appropriately, and have the ability to foster a strong team environment.

The selected candidate must demonstrate an unquestionable sense of integrity, honesty and commitment to the City and place high value on teamwork with other department heads. They must be personable, have the ability to lead and guide staff, be a good listener who consistently works well with staff throughout all levels of the organization, and be relied upon to serve as a mentor for professional development. A Master’s Degree from an accredited college or university in Public Administration or Business Management is preferred, although a Bachelor's Degree in Public Administration or a closely related field may be considered.
 Other responsibilities include: 
  • Managing the day-to-day administration of the City on behalf of the Mayor
  • Managing and coordinating programs among various departments
  • Developing City operating objectives, policies and programs for administrative activities for approval by the Mayor
  • Coordinating with the Mayor to report on status and results of departmental operations and projects
  • Developing short-term and long-term plans
  • Execution of city-wide performance management and constituent satisfaction
  • Overseeing the development and execution of the communications strategy both internally and externally
  • Serving as the Mayor's liaison to various independent boards and commissions
  • Assisting in the preparation of the preliminary budget, maintaining and managing the capital improvements program in accordance with long-range plans and policies established by the City
  • Representing the City at meetings with other governmental units, agencies, etc.
  • Attending all City Council meetings as required, responding to inquiries and requests for information from the Mayor and City Councilmembers; supervising the preparation of City Council agendas
  • Representing the Mayor at various functions and meetings
  • Developing leadership training plans to mentor and develop Department Heads and Supervisors
  • Process improvement of City operations
  • Strategic thinking within a municipal environment-community, elected officials, supporting City’s vision
The City
The City of Mukilteo, incorporated in 1947, operates as a non-charter code city with a Mayor-Council form of government. The Mayor is Chief Executive Officer of the City and the City Council is the legislative body that enacts laws and regulations, establishes policy direction for the City, establishes tax and fee rates, adopts the annual budget, and approves payments of all City monies. The City has 120 employees and a 2017 adopted budget of $32,140,758.

Our Community
Mukilteo is a waterfront community situated on Puget Sound, approximately twenty-five miles north of Seattle. This scenic area has views of the Olympic Mountains to the west and the Northern Cascade Mountains to the north and east. Mukilteo retains its friendly hospitality and welcomes visitors with its scenic setting by the Sound.

Rich in history, Mukilteo was the site of the 1855 Point Elliott Treaty signed between Territorial Governor Isaac Stevens and 82 Indian Leaders representing twenty-two tribes. Mukilteo is home to the 1906 Mukilteo Lighthouse and Mukilteo Lighthouse Park, which attract nearly a million visitors annually. Mukilteo balances its sedate and picturesque setting with its role as a transit hub for 2.4 million vehicles and over 4 million commuters who utilize the Sound Transit Train Station, Washington State Ferry service, and State Route 525.

Mukilteo is a safe, attractive community with the kind of services and amenities that continue to attract national attention. Money Magazine named Mukilteo the 10th best town in the United States in 2009 and Business Week Magazine named Mukilteo one of the best affordable suburbs of 2006.

Today, the city’s population is 21,080 and its diverse, multi-cultural residents continue to share a great sense of pride, history and tradition of community involvement. Mukilteo amenities include an award-winning public golf course, quaint shopping areas, restaurants, financial institutions, and several parks and open spaces for recreation opportunities.

Compensation and Benefits:
  • $120,000 – $136,135
  • Medical, Dental, Vision, Life, AD&D, and Long-Term Disability Insurance
  • Paid Holidays – 12 per year (10, plus 2 floating days)
  • Paid Vacation – beginning at 13 days per year
  • Paid Sick Leave – 12 days per year
  • Paid management leave – 54 hours per year
  • Vehicle allowance
  • Washington State Public Employees’ Retirement System (PERS)
  • Choice of 457 Deferred Compensation Plans
  • Flexible Spending Account
  • Employee Assistance Program
  • Optional supplemental insurance
  The City of Mukilteo is an Equal Employment Opportunity (EEO) employer.

Special Instructions

More information and application instructions are available at

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