Technology Support Specialist*

The Job

Human Services - Information Technology and Support Division is recruiting for Technology Support Specialist* who will perform a variety of technical, analytical, and administrative duties with minimal supervision in support of departmental and enterprise technology services. Incumbents support business operations using Microsoft M365 technologies and various systems to develop and maintain reports, dashboards, forms, presentations, and documentation in support of departmental initiatives and organizational needs.

Assignments may include supporting reporting and data analysis activities; assisting with inventory tracking, procurement coordination, and reconciliation activities; maintaining records and operational documentation; supporting collaboration and communication platforms; facilitating training support; and providing technical and customer assistance to staff and departments.

Positions may also assist with workflow support activities, organizational reporting, process coordination, and technology modernization efforts while interacting with technical, administrative, and professional staff across multiple departments.

*Official job title: IT Technical Assistant II; for a more comprehensive listing of job duties for this classification, please refer to the IT Technical Assistant II job description.

EXCELLENT BENEFITS!

To review the job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must undergo a background check, which includes fingerprinting and a medical exam.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Minimum Requirements

Candidates must meet the Experience and Education requirement in order to qualify.


REQUIRED EXPERIENCE: Three (3) years of full-time equivalent professional experience performing technical, analytical, administrative, or business support functions utilizing Microsoft M365 technologies, reporting systems, collaboration platforms, or related business applications.

Qualifying experience should demonstrate responsibilities related to one or more of the following:

• Reporting and data analysis
• Dashboard development or operational reporting
• Advanced documentation development
• Microsoft M365 collaboration technologies
• Inventory tracking or asset coordination
• Procurement or administrative technology support
• Customer or end-user support
• Training support or communication coordination
• Business process or organizational support activities

Experience must be clearly detailed in the Work Experience section of the application.
-AND-

REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units from an accredited college or university in Computer Sciences, Business/Public Administration, or a closely related field. A list of coursework is required unless you possess an Associate's Degree or higher in a qualifying field.

Education Substitution : One (1) additional year of qualifying experience may substitute for the required education.

Desired Qualifications

The ideal candidate may possess experience related to:

• Microsoft M365 cloud-based collaboration technologies
• Power BI dashboard development and reporting
• Data collection, analysis, and visualization
• Executive summaries and organizational reporting
• Advanced documentation development and technical writing
• SharePoint administration and collaboration platforms
• Workflow automation and process improvement
• Inventory tracking and asset management
• IT purchasing, procurement coordination, and reconciliation activities
• SAP or related enterprise systems
• Artificial Intelligence tools such as ChatGPT or Microsoft Copilot
• AI-assisted productivity, reporting, and research
• Accessibility and ADA compliance support
• Training facilitation and end-user support
• Website, intranet, or digital content management
• Strong organizational, analytical, and communication skills

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration by 5:00 PM PST, FRIDAY, JUNE 5, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 6/5/2026 5:00 PM Pacific

• 

• San Bernardino County

• 9093878304

Show more