Member Liaison Specialist (Bilingual, Customer Service) Job Description Department(s): Member Liaison Program Reports to: Supervisor, Member Liaison Program FLSA status: Non-Exempt Salary Grade: D - $21.15 - $32.51 ($44,000 - $67,628) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, March 05, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of 21 who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Must be able to focus and function in a high pace, moderate noise level work environment. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. . Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4547 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-53ffdd17646a1547bdd359b106fa95e7
Mar 08, 2024
Full Time
Member Liaison Specialist (Bilingual, Customer Service) Job Description Department(s): Member Liaison Program Reports to: Supervisor, Member Liaison Program FLSA status: Non-Exempt Salary Grade: D - $21.15 - $32.51 ($44,000 - $67,628) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, March 05, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of 21 who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Must be able to focus and function in a high pace, moderate noise level work environment. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. . Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4547 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-53ffdd17646a1547bdd359b106fa95e7
State of Missouri
Jefferson City, Missouri, United States
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Why you'll love this position: The motor carrier agent evaluates and issues routine motor carrier/commercial motor vehicle registration, licensure, and/or special permits. Responsibilities are performed under direct supervision. This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position. What you'll do: Evaluates routine overweight, overdimension and blanket permit requests received by mail, phone, or in person for completeness, insurance coverage, remittance, and feasibility or for potential issues involving desired routes; issues/denies permits based on evaluation. Obtains information from customers via telephone, mail, computer, or in person to accurately analyze data as required by national/international agreements and federal/state requirements to complete motor carrier/commercial motor vehicle requests for registration/licensure and special permits. Ensures accuracy of motor carrier information to allow further evaluation by safety enforcement personnel, highway patrol, and other state and federal agencies. Prepares routine correspondence, authorizations and other documents pertaining to registrations, license and special permits to obtain clarification, missing information, or issuance of documents concerning carrier compliance. Maintains correspondence and responses to telephone inquiries concerning rules, regulations and other related issues. All you need for success: Minimum Qualifications High School Diploma or GED/HiSET Two years of general clerical experience including typing and/or word processing responsibilities. Special Working Conditions: Customer service skills or experience is preferred. Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: Central District Human Resources . kchr@modot.mo.gov , kristina.hodges@modot.mo.gov , sehr@modot.mo.gov , SWHR@modot.mo.gov , nehrmocareersteam@modot.mo.gov , nwhr@modot.mo.gov , cohrmocareers@modot.mo.gov , Central District Human Resources ( districts will delete all email address except theirs) The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-09
Mar 28, 2024
Full Time
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Why you'll love this position: The motor carrier agent evaluates and issues routine motor carrier/commercial motor vehicle registration, licensure, and/or special permits. Responsibilities are performed under direct supervision. This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position. What you'll do: Evaluates routine overweight, overdimension and blanket permit requests received by mail, phone, or in person for completeness, insurance coverage, remittance, and feasibility or for potential issues involving desired routes; issues/denies permits based on evaluation. Obtains information from customers via telephone, mail, computer, or in person to accurately analyze data as required by national/international agreements and federal/state requirements to complete motor carrier/commercial motor vehicle requests for registration/licensure and special permits. Ensures accuracy of motor carrier information to allow further evaluation by safety enforcement personnel, highway patrol, and other state and federal agencies. Prepares routine correspondence, authorizations and other documents pertaining to registrations, license and special permits to obtain clarification, missing information, or issuance of documents concerning carrier compliance. Maintains correspondence and responses to telephone inquiries concerning rules, regulations and other related issues. All you need for success: Minimum Qualifications High School Diploma or GED/HiSET Two years of general clerical experience including typing and/or word processing responsibilities. Special Working Conditions: Customer service skills or experience is preferred. Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: Central District Human Resources . kchr@modot.mo.gov , kristina.hodges@modot.mo.gov , sehr@modot.mo.gov , SWHR@modot.mo.gov , nehrmocareersteam@modot.mo.gov , nwhr@modot.mo.gov , cohrmocareers@modot.mo.gov , Central District Human Resources ( districts will delete all email address except theirs) The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-09
State of Missouri
Jefferson City, Missouri, United States
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Why you'll love this position: The motor carrier agent evaluates and issues routine motor carrier/commercial motor vehicle registration, licensure, and/or special permits. Responsibilities are performed under direct supervision. This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position. What you'll do: Evaluates routine overweight, overdimension and blanket permit requests received by mail, phone, or in person for completeness, insurance coverage, remittance, and feasibility or for potential issues involving desired routes; issues/denies permits based on evaluation. Obtains information from customers via telephone, mail, computer, or in person to accurately analyze data as required by national/international agreements and federal/state requirements to complete motor carrier/commercial motor vehicle requests for registration/licensure and special permits. Ensures accuracy of motor carrier information to allow further evaluation by safety enforcement personnel, highway patrol, and other state and federal agencies. Prepares routine correspondence, authorizations and other documents pertaining to registrations, license and special permits to obtain clarification, missing information, or issuance of documents concerning carrier compliance. Maintains correspondence and responses to telephone inquiries concerning rules, regulations and other related issues. All you need for success: Minimum Qualifications High School Diploma or GED/HiSET Two years of general clerical experience including typing and/or word processing responsibilities. Special Working Conditions: Customer service skills or experience is preferred. Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: Central District Human Resources . kchr@modot.mo.gov , kristina.hodges@modot.mo.gov , sehr@modot.mo.gov , SWHR@modot.mo.gov , nehrmocareersteam@modot.mo.gov , nwhr@modot.mo.gov , cohrmocareers@modot.mo.gov , Central District Human Resources ( districts will delete all email address except theirs) The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-09
Mar 28, 2024
Full Time
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Why you'll love this position: The motor carrier agent evaluates and issues routine motor carrier/commercial motor vehicle registration, licensure, and/or special permits. Responsibilities are performed under direct supervision. This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position. What you'll do: Evaluates routine overweight, overdimension and blanket permit requests received by mail, phone, or in person for completeness, insurance coverage, remittance, and feasibility or for potential issues involving desired routes; issues/denies permits based on evaluation. Obtains information from customers via telephone, mail, computer, or in person to accurately analyze data as required by national/international agreements and federal/state requirements to complete motor carrier/commercial motor vehicle requests for registration/licensure and special permits. Ensures accuracy of motor carrier information to allow further evaluation by safety enforcement personnel, highway patrol, and other state and federal agencies. Prepares routine correspondence, authorizations and other documents pertaining to registrations, license and special permits to obtain clarification, missing information, or issuance of documents concerning carrier compliance. Maintains correspondence and responses to telephone inquiries concerning rules, regulations and other related issues. All you need for success: Minimum Qualifications High School Diploma or GED/HiSET Two years of general clerical experience including typing and/or word processing responsibilities. Special Working Conditions: Customer service skills or experience is preferred. Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: Central District Human Resources . kchr@modot.mo.gov , kristina.hodges@modot.mo.gov , sehr@modot.mo.gov , SWHR@modot.mo.gov , nehrmocareersteam@modot.mo.gov , nwhr@modot.mo.gov , cohrmocareers@modot.mo.gov , Central District Human Resources ( districts will delete all email address except theirs) The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-09
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change. Our clinicians work a 4/10 schedule and can earn up to $96,075* annually! Be a part of our upcoming One-Day Hiring Event on September 27, 2023 and apply today! Hear about our Therapist's experiences within the department by clicking here . Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* $1000 upon hire and $1000 upon completion of 2080 service hours . Referral Bonus- SBC employees who refer newly hired employees from this recruitment may be eligible to receive a referral bonus* Remote Assignment- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Relocation Assistance- Newly hired employees from this recruitment may be eligible to receive relocation assistance* Tuition Reimbursement- Newly hired employees from this recruitment may be eligible to receive tuition reimbursement. San Bernardino County employees are eligible for Federal Student Loan Forgiveness. *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Apply today to change lives as a crisis field responder who is part of a supportive team and where every day is a new adventure! The Department of Behavioral Health (DBH) is recruiting for the Community Crisis Response Team (CCRT). Clinicians provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of DBH. Field teams provide one-on-one crisis intervention where the individual is located. You are encouraged to be an agent of change and make a difference for individuals experiencing a behavioral health crisis. CCRT also responds to disaster and critical incidents that occur in the county, providing brief crisis intervention support and therapeutic tools. CCRT staff do not carry caseloads, are offered 4/10 schedules, and clinical supervision for those obtaining hours toward licensure. Additionally, CCRT staff utilize County vehicles for field responses. The teams collaborate closely with law enforcement, schools, other DBH programs, and individuals and families of all ages and demographics. The resulting eligible list will only be used to fill vacancies in the CCRT Program. *Official title: Clinical Therapist I . For more detailed information, refer to the Clinical Therapist I job description. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Marriage and Family Therapist, Clinical Social Worker, or Professional Clinical Counselor. Applicants must indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process Applications will be accepted continuously and reviewed on a regular basis. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Job Be an agent of change. Our clinicians work a 4/10 schedule and can earn up to $96,075* annually! Be a part of our upcoming One-Day Hiring Event on September 27, 2023 and apply today! Hear about our Therapist's experiences within the department by clicking here . Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* $1000 upon hire and $1000 upon completion of 2080 service hours . Referral Bonus- SBC employees who refer newly hired employees from this recruitment may be eligible to receive a referral bonus* Remote Assignment- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Relocation Assistance- Newly hired employees from this recruitment may be eligible to receive relocation assistance* Tuition Reimbursement- Newly hired employees from this recruitment may be eligible to receive tuition reimbursement. San Bernardino County employees are eligible for Federal Student Loan Forgiveness. *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Apply today to change lives as a crisis field responder who is part of a supportive team and where every day is a new adventure! The Department of Behavioral Health (DBH) is recruiting for the Community Crisis Response Team (CCRT). Clinicians provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of DBH. Field teams provide one-on-one crisis intervention where the individual is located. You are encouraged to be an agent of change and make a difference for individuals experiencing a behavioral health crisis. CCRT also responds to disaster and critical incidents that occur in the county, providing brief crisis intervention support and therapeutic tools. CCRT staff do not carry caseloads, are offered 4/10 schedules, and clinical supervision for those obtaining hours toward licensure. Additionally, CCRT staff utilize County vehicles for field responses. The teams collaborate closely with law enforcement, schools, other DBH programs, and individuals and families of all ages and demographics. The resulting eligible list will only be used to fill vacancies in the CCRT Program. *Official title: Clinical Therapist I . For more detailed information, refer to the Clinical Therapist I job description. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Marriage and Family Therapist, Clinical Social Worker, or Professional Clinical Counselor. Applicants must indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process Applications will be accepted continuously and reviewed on a regular basis. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Clinical Therapist II that work for CCRT earn $2.00 per hour over and above their base hourly rate! Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Clinical Therapists II for the Community Crisis Response Team (CCRT) . Licensed Clinical Therapists II assigned to CCRT provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of the Department of Behavioral Health. Field teams provide one-on-one crisis intervention wherever the individual is located. This Licensed Clinical Therapist II position provides clinical oversight and supervision to pre-licensed field-based teams as well as administrative support to the Clinic Supervisor. This position is a great initial step to becoming a leader within the Department and offers the opportunity to mentor and coach those beginning their careers in behavioral health. CCRT staff do not carry caseloads and are offered 4/10 schedules. The teams collaborate closely with law enforcement, schools, other Behavioral Health programs, and individuals and families of all ages and demographics. For additional details, please refer to the Licensed Clinical Therapist II job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur within the Community Crisis Response Team. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Qualifying Experience: Official commencement of job duties cannot begin until candidate possesses one (1) year of experience as a licensed therapist in a mental health or social service setting. Contingent job offers may be made to candidates who are within three (3) months of completing one (1) year of the requisite experience as a licensed therapist. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor. --AND-- Experience: One (1) year of experience as a licensed therapist in a mental health or social service setting; the application must clearly distinguish between pre-licensed and post-licensed experience. Note: Applications will be accepted from candidates who are within three (3) months of completing one (1) year of experience as a licensed therapist in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Clinical Therapist II that work for CCRT earn $2.00 per hour over and above their base hourly rate! Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Clinical Therapists II for the Community Crisis Response Team (CCRT) . Licensed Clinical Therapists II assigned to CCRT provide field-based crisis response 365 days per year from 7 a.m. to 10 p.m. and participate in the initial stages of disaster response, on behalf of the Department of Behavioral Health. Field teams provide one-on-one crisis intervention wherever the individual is located. This Licensed Clinical Therapist II position provides clinical oversight and supervision to pre-licensed field-based teams as well as administrative support to the Clinic Supervisor. This position is a great initial step to becoming a leader within the Department and offers the opportunity to mentor and coach those beginning their careers in behavioral health. CCRT staff do not carry caseloads and are offered 4/10 schedules. The teams collaborate closely with law enforcement, schools, other Behavioral Health programs, and individuals and families of all ages and demographics. For additional details, please refer to the Licensed Clinical Therapist II job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur within the Community Crisis Response Team. CONDITIONS OF EMPLOYMENT Background Check: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Shifts: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Differential: Clinical therapists regularly assigned to work night/overnight hours or in detention facilities receive additional compensation. Indicate your interest and availability for positions assigned to night/overnight or detention facilities on the supplemental questionnaire. Qualifying Experience: Official commencement of job duties cannot begin until candidate possesses one (1) year of experience as a licensed therapist in a mental health or social service setting. Contingent job offers may be made to candidates who are within three (3) months of completing one (1) year of the requisite experience as a licensed therapist. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor. --AND-- Experience: One (1) year of experience as a licensed therapist in a mental health or social service setting; the application must clearly distinguish between pre-licensed and post-licensed experience. Note: Applications will be accepted from candidates who are within three (3) months of completing one (1) year of experience as a licensed therapist in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Ideal candidates will possess the following: Calm under pressure Sound critical thinking skills Customer service orientation Great communication skills Friendly disposition Interest in an active work environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses and Certifications Required: None Notes to Applicants This position is for a call center agent that provides immunization information and schedules appointments for the clinics. This position will serve English and Spanish speakers. Pay Range $21.18 - $23.56 Hours Monday through Friday 7:45 a.m.. to 4:45 p.m. Job Close Date 04/10/2024 Type of Posting External Department Austin Public Health Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Street, Austin Preferred Qualifications Preferred Experience: Bilingual Spanish/English Previous experience working in a Call Center Knowledge of immunization practices and the Texas Vaccines for Children Program eligibility requirements Previous experience that required conflict resolution, the majority of which was in uncertain situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * Describe your bilingual , English/Spanish fluency level. *Speak, read and write in both languages fluently. (100 points) *Speak English and Spanish fluently. (50 points). *Speak some Spanish. (25 points) *Fluent in Spanish only. *Fluent in English only. (Open Ended Question) * Describe your bilingual, English/Spanish fluency level. ◦Speak, read, and write in both languages fluently ◦Speak English and Spanish fluently ◦Speak some Spanish ◦Fluent in Spanish only ◦Fluent in English only * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Describe your customer service experience. Be sure to include any experience in a call center environment. (Open Ended Question) * Do you have experience working as a front desk receptionist or as an administrative staff in a professional office setting providing person and over the phone customer service in a high volume setting? Yes No * Describe your experience, if any, using electronic medical records systems applications. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses and Certifications Required: None Notes to Applicants This position is for a call center agent that provides immunization information and schedules appointments for the clinics. This position will serve English and Spanish speakers. Pay Range $21.18 - $23.56 Hours Monday through Friday 7:45 a.m.. to 4:45 p.m. Job Close Date 04/10/2024 Type of Posting External Department Austin Public Health Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Street, Austin Preferred Qualifications Preferred Experience: Bilingual Spanish/English Previous experience working in a Call Center Knowledge of immunization practices and the Texas Vaccines for Children Program eligibility requirements Previous experience that required conflict resolution, the majority of which was in uncertain situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * Describe your bilingual , English/Spanish fluency level. *Speak, read and write in both languages fluently. (100 points) *Speak English and Spanish fluently. (50 points). *Speak some Spanish. (25 points) *Fluent in Spanish only. *Fluent in English only. (Open Ended Question) * Describe your bilingual, English/Spanish fluency level. ◦Speak, read, and write in both languages fluently ◦Speak English and Spanish fluently ◦Speak some Spanish ◦Fluent in Spanish only ◦Fluent in English only * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Describe your customer service experience. Be sure to include any experience in a call center environment. (Open Ended Question) * Do you have experience working as a front desk receptionist or as an administrative staff in a professional office setting providing person and over the phone customer service in a high volume setting? Yes No * Describe your experience, if any, using electronic medical records systems applications. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $53,563-$54,190 annually Job Description: As the Escalation Team Lead, you will play a crucial role in ensuring the productivity, performance, and customer service excellence of the department. Your primary responsibility will be to process all department wide escalations received via various contact channels including email. You will also assist the Communications Specialist in leading the back office team to ensure high-quality customer service standards, and uphold departmental policies and procedures. Responsibilities: Ensure the overall effectiveness of the back office team's performance by completing tasks by the deadline and consistently providing professional and timely communication. Work with a sense of urgency to complete assigned tasks daily, including handling escalated cases, closing department wide open general information cases, responding to escalation emails within defined SLAs, and addressing agent errors promptly. Conduct Quality Assurance evaluations each month on the back office team and maintain a personal average quality assurance score of 90% or above. Assist in updating and maintaining the ATL311 Back Office SharePoint site as requested, including daily stats, departmental data, and escalation spreadsheets. Provide accurate and complete information to citizens of Atlanta by ensuring all work orders and cases are accurately completed and communications are free of errors. Aim for First Contact Resolution by resolving customer-related issues during the initial contact and providing thorough and accurate information. Implement Proactive Customer Support by identifying and addressing potential issues before escalation and following up with customers before they reach out to us. Enhance Personalization and Empathy in customer interactions by demonstrating empathy, personalizing responses, and fostering a customer-centric approach. Engage in special projects, activities and cross-training as needed. Bachelor's degree in a related field or equivalent work experience. Previous experience in a leadership or supervisory role preferred. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficiency in Microsoft Office Suite, SharePoint, PowerPoint and Excel. Strong problem-solving abilities. Ability to work in a fast-paced and changing environment and manage multiple tasks simultaneously.
Mar 08, 2024
Full Time
Salary Range: $53,563-$54,190 annually Job Description: As the Escalation Team Lead, you will play a crucial role in ensuring the productivity, performance, and customer service excellence of the department. Your primary responsibility will be to process all department wide escalations received via various contact channels including email. You will also assist the Communications Specialist in leading the back office team to ensure high-quality customer service standards, and uphold departmental policies and procedures. Responsibilities: Ensure the overall effectiveness of the back office team's performance by completing tasks by the deadline and consistently providing professional and timely communication. Work with a sense of urgency to complete assigned tasks daily, including handling escalated cases, closing department wide open general information cases, responding to escalation emails within defined SLAs, and addressing agent errors promptly. Conduct Quality Assurance evaluations each month on the back office team and maintain a personal average quality assurance score of 90% or above. Assist in updating and maintaining the ATL311 Back Office SharePoint site as requested, including daily stats, departmental data, and escalation spreadsheets. Provide accurate and complete information to citizens of Atlanta by ensuring all work orders and cases are accurately completed and communications are free of errors. Aim for First Contact Resolution by resolving customer-related issues during the initial contact and providing thorough and accurate information. Implement Proactive Customer Support by identifying and addressing potential issues before escalation and following up with customers before they reach out to us. Enhance Personalization and Empathy in customer interactions by demonstrating empathy, personalizing responses, and fostering a customer-centric approach. Engage in special projects, activities and cross-training as needed. Bachelor's degree in a related field or equivalent work experience. Previous experience in a leadership or supervisory role preferred. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficiency in Microsoft Office Suite, SharePoint, PowerPoint and Excel. Strong problem-solving abilities. Ability to work in a fast-paced and changing environment and manage multiple tasks simultaneously.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health (DBH) is currently recruiting for the Crisis Intervention Training for Law Enforcement and Community Partners Program (CIT). The Crisis Intervention Training team collaborates closely with law enforcement, the fire department, hospitals, schools, other DBH/county programs, and individuals and families of all ages and demographics. On behalf of the County, the Crisis Intervention Training Therapist* will advocate for change by promoting synergy and partnerships between behavioral health providers, first responders, community-based organizations, faith-based groups, families, and consumers. The incumbent will provide clinical expertise in the development, instruction, and facilitation of behavioral health education and training to stakeholders. The ideal candidate will be able to create and present educational opportunities to better recognize a behavioral health crisis while improving tactics to promote communication and de-escalation in a crisis. Training will be focused on building partnerships to link community members to treatment and other support services in an effort to reduce acute psychiatric hospitalization and/or entrance into the criminal justice system. *Official Title: Clinical Therapist I For additional details, please refer to the Clinical Therapist I job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Marriage and Family Therapist, Clinical Social Worker, or Professional Clinical Counselor. Applicants must indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. The ideal candidate will possess the following: Crisis De-escalation Experience with consumers with severe mental illness and/or justice involved Education/presentation skills Collaborative/partnership skills Calm under pressure Sound critical thinking skills Customer service oriented Great communication skills Friendly disposition Interest in an active teamwork environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health (DBH) is currently recruiting for the Crisis Intervention Training for Law Enforcement and Community Partners Program (CIT). The Crisis Intervention Training team collaborates closely with law enforcement, the fire department, hospitals, schools, other DBH/county programs, and individuals and families of all ages and demographics. On behalf of the County, the Crisis Intervention Training Therapist* will advocate for change by promoting synergy and partnerships between behavioral health providers, first responders, community-based organizations, faith-based groups, families, and consumers. The incumbent will provide clinical expertise in the development, instruction, and facilitation of behavioral health education and training to stakeholders. The ideal candidate will be able to create and present educational opportunities to better recognize a behavioral health crisis while improving tactics to promote communication and de-escalation in a crisis. Training will be focused on building partnerships to link community members to treatment and other support services in an effort to reduce acute psychiatric hospitalization and/or entrance into the criminal justice system. *Official Title: Clinical Therapist I For additional details, please refer to the Clinical Therapist I job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Marriage and Family Therapist, Clinical Social Worker, or Professional Clinical Counselor. Applicants must indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. The ideal candidate will possess the following: Crisis De-escalation Experience with consumers with severe mental illness and/or justice involved Education/presentation skills Collaborative/partnership skills Calm under pressure Sound critical thinking skills Customer service oriented Great communication skills Friendly disposition Interest in an active teamwork environment Desire to learn and develop new skills Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Alcohol and Drug Counselor. Alcohol and Drug Counselor provide screening, counseling, referrals, and outreach services to individuals experiencing substance use disorders. Duties include short-term crisis intervention; planning and implementing supportive and educational counseling; assisting adolescents, adults, and families in recognizing and addressing social and cultural patterns, family problems, and personal dysfunctional behaviors that contribute to alcoholism and drug abuse; making presentations to schools and community groups; and monitoring compliance with grants and contracts. For additional details, please refer to the Alcohol and Drug Counselor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County is required. Employees will be required to make provision for transportation and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Hours: Some evening and weekend work may be required. RBEST/TEST Positions: Positions within the Recovery Based Engagement Teams (RBEST) and Triage Engagement and Support Teams (TEST) are field based and require working outside of the office frequently. TEST teams work within law enforcement departments, Probation office sites and ER hospital sites. Indicate your availability for these positions on the supplemental questionnaire. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Certification/Education : Certification as an Alcohol or Other Drug (AOD) counselor by the National Commission for Certifying Agencies (NCCA). --AND-- Experience : One (1) year of full time equivalent experience in a Substance Use Disorder Treatment Program performing counseling, crisis intervention, and community resource referrals. Desired Qualifications Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies. The ideal candidate will be a certified AOD counselor and have exceptional communication skills with the ability to clearly convey information and ideas both orally and in writing, a customer service background, and presentation skills. For positions assigned to treatment programs working with the adult forensic population, it is highly desirable for candidates to have experience in behavioral health programs with individuals who have co-occurring disorders. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Alcohol and Drug Counselor. Alcohol and Drug Counselor provide screening, counseling, referrals, and outreach services to individuals experiencing substance use disorders. Duties include short-term crisis intervention; planning and implementing supportive and educational counseling; assisting adolescents, adults, and families in recognizing and addressing social and cultural patterns, family problems, and personal dysfunctional behaviors that contribute to alcoholism and drug abuse; making presentations to schools and community groups; and monitoring compliance with grants and contracts. For additional details, please refer to the Alcohol and Drug Counselor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County is required. Employees will be required to make provision for transportation and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Hours: Some evening and weekend work may be required. RBEST/TEST Positions: Positions within the Recovery Based Engagement Teams (RBEST) and Triage Engagement and Support Teams (TEST) are field based and require working outside of the office frequently. TEST teams work within law enforcement departments, Probation office sites and ER hospital sites. Indicate your availability for these positions on the supplemental questionnaire. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Certification/Education : Certification as an Alcohol or Other Drug (AOD) counselor by the National Commission for Certifying Agencies (NCCA). --AND-- Experience : One (1) year of full time equivalent experience in a Substance Use Disorder Treatment Program performing counseling, crisis intervention, and community resource referrals. Desired Qualifications Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies. The ideal candidate will be a certified AOD counselor and have exceptional communication skills with the ability to clearly convey information and ideas both orally and in writing, a customer service background, and presentation skills. For positions assigned to treatment programs working with the adult forensic population, it is highly desirable for candidates to have experience in behavioral health programs with individuals who have co-occurring disorders. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Administrator I) Full-time position available on or after March 11, 2024 for Campus Recreation. Under the general direction of the Director of Campus Recreation, the Assistant Director is responsible for overseeing the intramural sports and sports club programs in Turlock and Stockton. This role encompasses managing daily operations, program staffing, and the overall success of activities, leagues, tournaments, and special events. Additionally, the Assistant Director assists with the development, implementation, and evaluation of recreation programs. Job Duties Duties include but are not limited to: Provide professional expertise and keep current with developments in the recreational sports profession, specifically regarding intramural programs and services. Serve on university and departmental committees. Assist in developing and implementing a departmental strategic plan, including short and long-term goals. Coordination with individuals at all organizational levels and, as needed, acts as a representative to outside entities. Oversee, maintain, develop, implement, promote, and evaluate a variety of sport programs. Oversee assigned intramural sports/sports clubs, including registration, league requirements, eligibility, facility requests, dues, budgets, and all fiscal operations and requirements. Compile, prepare, write, and review intramural sports & sports clubs and recreation program reports for accurate record keeping. Oversees and maintains the use and implementation of our Fusion Go Application with Recreation Center most current activities and programs and registration. Recruit, hire, train, schedule, supervise, mentor, and evaluate student assistants, sports officials, and other personnel needed to implement and manage Campus Recreation’s facilities and programs. Oversee sports clubs teams/officers, their coaches, and student leaders. Assist with the review, revision, and development of staff operating guidelines and manuals. Assist with the yearly planning, development, and facilitation of department-wide student staff training. Prepare and conduct staff meetings for student staff and management. Lead staff meetings and in-service meetings. Daily oversight of direct functional area and provide lead work and direction to staff. Assist in utilizing membership, facility, league, and employee management software systems. Ensure facility scheduling overlaps do not occur by communicating and distributing information regularly to all users. Assist with planning and oversight of programs, reservations, and events held at Campus Recreation, and assist in their overall supervision, security, scheduling, and management. Develop and implement innovative ideas/concepts that will improve the department and programs, sustain current programs, maintain high facility standards, and provide excellent customer service. Develop annual goals, learning outcomes, appropriate assessment tools, and a calendar of events to maximize participation, learning, and engagement in each program within the functional area. Create and implement assessments and learning outcomes for student employees and participants. Monitor student involvement, learning, satisfaction, and feedback to identify trends and concerns. Assist in further developing programs, policies, and procedures for improvements in the functional area. Ensure recreational sports programs are conducted in accordance with established service standards. Implement appropriate risk and liability management measures to ensure well-organized and safe activities and events. Assist in membership responsibilities using various financial systems. Develop procedures and policies for leagues, events, game sites, and staff protocols. Develop and coordinate promotions, publications, and marketing strategies to encourage and invite participation in programs and make recommendations as appropriate to the director. Present to students, staff, and the public about intramural sports/sports clubs and recreation programs and services. Collaborate with other campus units and the community to provide a diverse and comprehensive program that is inclusive in providing educational and motivational programs. Develop a compliance framework that includes legal, policy, and ethical standards. Regularly assess and adjust compliance processes as needed. Develop a roadmap for integrating regulations with programmatic needs. Conduct tours for student and new hire orientations and prospective members. Maintain webpage and participant database, including social media. Assist in coordinating daily facility maintenance, including equipment cleaning, preventative maintenance, and work requests. Maintain the inventory system for the accurate tracking and safety of equipment and take appropriate action on all safety-related issues. Prepare and present annual budget needs for supervised programs. Assist with year-end expenditure review and revenue to budget reconciliation. Establish and manage project budgets in accordance with assigned objectives. Implement cost-control measures to stay within the budget. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree in Recreation Management, Sport Management, Physical Education, Kinesiology, or a related degree. Experience : Two or more years of professional work experience in a higher education and or related recreational sports setting. Preferred Qualifications Master’s degree. Experience and responsibility for multiple recreation and fitness programs in a higher education and or related recreation department. Relevant experience with administrating recreation facilities, recreation equipment, recreation activities, and recreation policies and procedures. Prior experience working with risk management practices, including prevention and post-event processes. Prior experience with emergency response planning and operational contingency planning. Experience with organizational planning and project management. Knowledge of rules and regulations of athletic games such as softball, basketball, volleyball, flag football, and soccer. Certified High School Sports Official in one or more of the following sports: football, basketball, softball, soccer, volleyball, or baseball. Active membership with the National Intramural-Recreational Sports Association (NIRSA). Knowledge, Skills, Abilities Experience working at an institution of higher education. Ability to take initiative and independently plan, organize, coordinate, and perform varied and specialized duties and/or services in various situations where numerous and diverse demands are involved. Understanding of and ability to accomplish department, organization and system program projects and goals. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines pertaining to recreation and intramural sports and sports club programs. Demonstrated ability to effectively research, evaluate, and interpret information. Ability to write and present verbal and written analysis reports, briefings, etc. Working knowledge of operation, facility management and financial practices. Ability to supervise, train, develop, resolve conflict, and manage personnel. Excellent written and oral communication skills. Ability to build relationships and communicate with an ethnically and culturally diverse community. Experience with diversity, equity, and inclusion initiatives. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, including interactions with the community, with community agencies and/or collaborators. Ability to obtain and maintain current First Aid and CPR/AED/BBP certifications within three months of employment and other related recreation certifications as needed. Ability to obtain a valid California Driver's License and meet university driving standards. Ability and willingness to work evening and weekend hours as needed. Competency with office technology and software (e.g.,Microsoft Office, recreation software, survey tools, Concur, PeopleSoft). Special Conditions May be required to maintain a varied work schedule to include nights and weekends. License or Certifications National Intramural-Recreational Sports Association (NIRSA), preferred. Salary Range Anticipated salary will be $6,250 - $7,250 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 21, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary (Classified as: Administrator I) Full-time position available on or after March 11, 2024 for Campus Recreation. Under the general direction of the Director of Campus Recreation, the Assistant Director is responsible for overseeing the intramural sports and sports club programs in Turlock and Stockton. This role encompasses managing daily operations, program staffing, and the overall success of activities, leagues, tournaments, and special events. Additionally, the Assistant Director assists with the development, implementation, and evaluation of recreation programs. Job Duties Duties include but are not limited to: Provide professional expertise and keep current with developments in the recreational sports profession, specifically regarding intramural programs and services. Serve on university and departmental committees. Assist in developing and implementing a departmental strategic plan, including short and long-term goals. Coordination with individuals at all organizational levels and, as needed, acts as a representative to outside entities. Oversee, maintain, develop, implement, promote, and evaluate a variety of sport programs. Oversee assigned intramural sports/sports clubs, including registration, league requirements, eligibility, facility requests, dues, budgets, and all fiscal operations and requirements. Compile, prepare, write, and review intramural sports & sports clubs and recreation program reports for accurate record keeping. Oversees and maintains the use and implementation of our Fusion Go Application with Recreation Center most current activities and programs and registration. Recruit, hire, train, schedule, supervise, mentor, and evaluate student assistants, sports officials, and other personnel needed to implement and manage Campus Recreation’s facilities and programs. Oversee sports clubs teams/officers, their coaches, and student leaders. Assist with the review, revision, and development of staff operating guidelines and manuals. Assist with the yearly planning, development, and facilitation of department-wide student staff training. Prepare and conduct staff meetings for student staff and management. Lead staff meetings and in-service meetings. Daily oversight of direct functional area and provide lead work and direction to staff. Assist in utilizing membership, facility, league, and employee management software systems. Ensure facility scheduling overlaps do not occur by communicating and distributing information regularly to all users. Assist with planning and oversight of programs, reservations, and events held at Campus Recreation, and assist in their overall supervision, security, scheduling, and management. Develop and implement innovative ideas/concepts that will improve the department and programs, sustain current programs, maintain high facility standards, and provide excellent customer service. Develop annual goals, learning outcomes, appropriate assessment tools, and a calendar of events to maximize participation, learning, and engagement in each program within the functional area. Create and implement assessments and learning outcomes for student employees and participants. Monitor student involvement, learning, satisfaction, and feedback to identify trends and concerns. Assist in further developing programs, policies, and procedures for improvements in the functional area. Ensure recreational sports programs are conducted in accordance with established service standards. Implement appropriate risk and liability management measures to ensure well-organized and safe activities and events. Assist in membership responsibilities using various financial systems. Develop procedures and policies for leagues, events, game sites, and staff protocols. Develop and coordinate promotions, publications, and marketing strategies to encourage and invite participation in programs and make recommendations as appropriate to the director. Present to students, staff, and the public about intramural sports/sports clubs and recreation programs and services. Collaborate with other campus units and the community to provide a diverse and comprehensive program that is inclusive in providing educational and motivational programs. Develop a compliance framework that includes legal, policy, and ethical standards. Regularly assess and adjust compliance processes as needed. Develop a roadmap for integrating regulations with programmatic needs. Conduct tours for student and new hire orientations and prospective members. Maintain webpage and participant database, including social media. Assist in coordinating daily facility maintenance, including equipment cleaning, preventative maintenance, and work requests. Maintain the inventory system for the accurate tracking and safety of equipment and take appropriate action on all safety-related issues. Prepare and present annual budget needs for supervised programs. Assist with year-end expenditure review and revenue to budget reconciliation. Establish and manage project budgets in accordance with assigned objectives. Implement cost-control measures to stay within the budget. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree in Recreation Management, Sport Management, Physical Education, Kinesiology, or a related degree. Experience : Two or more years of professional work experience in a higher education and or related recreational sports setting. Preferred Qualifications Master’s degree. Experience and responsibility for multiple recreation and fitness programs in a higher education and or related recreation department. Relevant experience with administrating recreation facilities, recreation equipment, recreation activities, and recreation policies and procedures. Prior experience working with risk management practices, including prevention and post-event processes. Prior experience with emergency response planning and operational contingency planning. Experience with organizational planning and project management. Knowledge of rules and regulations of athletic games such as softball, basketball, volleyball, flag football, and soccer. Certified High School Sports Official in one or more of the following sports: football, basketball, softball, soccer, volleyball, or baseball. Active membership with the National Intramural-Recreational Sports Association (NIRSA). Knowledge, Skills, Abilities Experience working at an institution of higher education. Ability to take initiative and independently plan, organize, coordinate, and perform varied and specialized duties and/or services in various situations where numerous and diverse demands are involved. Understanding of and ability to accomplish department, organization and system program projects and goals. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines pertaining to recreation and intramural sports and sports club programs. Demonstrated ability to effectively research, evaluate, and interpret information. Ability to write and present verbal and written analysis reports, briefings, etc. Working knowledge of operation, facility management and financial practices. Ability to supervise, train, develop, resolve conflict, and manage personnel. Excellent written and oral communication skills. Ability to build relationships and communicate with an ethnically and culturally diverse community. Experience with diversity, equity, and inclusion initiatives. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, including interactions with the community, with community agencies and/or collaborators. Ability to obtain and maintain current First Aid and CPR/AED/BBP certifications within three months of employment and other related recreation certifications as needed. Ability to obtain a valid California Driver's License and meet university driving standards. Ability and willingness to work evening and weekend hours as needed. Competency with office technology and software (e.g.,Microsoft Office, recreation software, survey tools, Concur, PeopleSoft). Special Conditions May be required to maintain a varied work schedule to include nights and weekends. License or Certifications National Intramural-Recreational Sports Association (NIRSA), preferred. Salary Range Anticipated salary will be $6,250 - $7,250 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 21, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview With general direction from the Dean of Undergraduate Studies, the incumbent provides direct oversight and administration in the development and delivery of high-profile Civic Engagement programs, including existing and future programming, as informed through the on-going implementation and revision of the Campus Civic Action Plan. In partnership with the Civic Engagement Faculty Liaison, Service-Learning Faculty Director, and First-Year and University Programs Faculty Director, the incumbent is independently responsible for a wide range of complex, data-informed, analytical administrative tasks associated with providing a quality student, faculty, and community partner experiences for Civic Engagement, Service Learning, and university-wide internships (available through UNIV 495). The incumbent serves as the primary administrative contact for Civic Engagement and provides additional administrative support for Service Learning and university-wide internships inquiries for both internal and external constituents. The incumbent is also a resource for university policies and procedures for the department and participates in program evaluation and development. As a result, the incumbent is expected to leverage relationships on campus and relationships in the community to build bridges, establish linkages, and identify potential long-term partnerships. A high-level of professionalism and excellent customer service are crucial in this position. Position Summary Associate Director, Experiential Learning (Administrative Analyst/Specialist Exempt I) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $5,500 - $6,333 per month CSU Classification Salary Range: $4,170 - $7,545 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 27, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview With general direction from the Dean of Undergraduate Studies, the incumbent provides direct oversight and administration in the development and delivery of high-profile Civic Engagement programs, including existing and future programming, as informed through the on-going implementation and revision of the Campus Civic Action Plan. In partnership with the Civic Engagement Faculty Liaison, Service-Learning Faculty Director, and First-Year and University Programs Faculty Director, the incumbent is independently responsible for a wide range of complex, data-informed, analytical administrative tasks associated with providing a quality student, faculty, and community partner experiences for Civic Engagement, Service Learning, and university-wide internships (available through UNIV 495). The incumbent serves as the primary administrative contact for Civic Engagement and provides additional administrative support for Service Learning and university-wide internships inquiries for both internal and external constituents. The incumbent is also a resource for university policies and procedures for the department and participates in program evaluation and development. As a result, the incumbent is expected to leverage relationships on campus and relationships in the community to build bridges, establish linkages, and identify potential long-term partnerships. A high-level of professionalism and excellent customer service are crucial in this position. Position Summary Associate Director, Experiential Learning (Administrative Analyst/Specialist Exempt I) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $5,500 - $6,333 per month CSU Classification Salary Range: $4,170 - $7,545 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 27, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview The Director of Development is responsible for developing comprehensive strategic fundraising efforts to meet short- and long-term goals that help secure philanthropic support primarily from individual donors, and also foundations, and corporations. This position is a part of a centralized fundraising team and will serve as the development liaison to the College of Humanities, Arts, Behavioral and Social Sciences (CHABSS) and Extended Learning (EL) with fundraising efforts to support students and faculty, community engagement activity, capital projects and provide support for advancement-wide new or returning scholarship donors. In these liaison roles, this position will support the leadership and faculty in all aspects of major gift level private fundraising. Candidate must demonstrate the skills necessary to solicit and close gifts at the $25,000 level and above, as well as a commitment to building long term relationships with a diverse population of donors and donor prospects. Candidate will be responsible for growing their portfolio through identification, qualification, cultivation and stewardship strategies. In addition to building relationships with on campus and off campus constituent groups, and achieving fundraising success, other priorities of this role include working as a strategic partner to the two liaison areas in building, establishing and sustaining Dean’s Advisory Councils for CHABSS and EL, made up of philanthropists, alumni and industry leaders. Expectations of this role also include working closely with leadership in setting campaign priorities and helping the university plan and execute CSUSM’s next comprehensive fundraising campaign. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. We will consider applications from professionals who demonstrate the following transferable skills from a non-fundraising background: sales/contract negotiation/customer service, critical thinking skills, experience building relationships, excellent communication skills, proficient in writing, a team player, strong work plan development and a growth mindset. Position Summary Director of Development (Administrator II) This is a full time, exempt position in the Management Personnel Plan (MPP). MPP positions serve at the pleasure of the President. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $7,917 - $9.167 per month CSU Classification Salary Range: $4,583 - $14,713 per month Salary is commensurate with the background and experience of the individual selected. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on November 26, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview The Director of Development is responsible for developing comprehensive strategic fundraising efforts to meet short- and long-term goals that help secure philanthropic support primarily from individual donors, and also foundations, and corporations. This position is a part of a centralized fundraising team and will serve as the development liaison to the College of Humanities, Arts, Behavioral and Social Sciences (CHABSS) and Extended Learning (EL) with fundraising efforts to support students and faculty, community engagement activity, capital projects and provide support for advancement-wide new or returning scholarship donors. In these liaison roles, this position will support the leadership and faculty in all aspects of major gift level private fundraising. Candidate must demonstrate the skills necessary to solicit and close gifts at the $25,000 level and above, as well as a commitment to building long term relationships with a diverse population of donors and donor prospects. Candidate will be responsible for growing their portfolio through identification, qualification, cultivation and stewardship strategies. In addition to building relationships with on campus and off campus constituent groups, and achieving fundraising success, other priorities of this role include working as a strategic partner to the two liaison areas in building, establishing and sustaining Dean’s Advisory Councils for CHABSS and EL, made up of philanthropists, alumni and industry leaders. Expectations of this role also include working closely with leadership in setting campaign priorities and helping the university plan and execute CSUSM’s next comprehensive fundraising campaign. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. We will consider applications from professionals who demonstrate the following transferable skills from a non-fundraising background: sales/contract negotiation/customer service, critical thinking skills, experience building relationships, excellent communication skills, proficient in writing, a team player, strong work plan development and a growth mindset. Position Summary Director of Development (Administrator II) This is a full time, exempt position in the Management Personnel Plan (MPP). MPP positions serve at the pleasure of the President. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $7,917 - $9.167 per month CSU Classification Salary Range: $4,583 - $14,713 per month Salary is commensurate with the background and experience of the individual selected. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on November 26, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under the lead direction of the Cashier Operations Lead, the Cashier is responsible for providing customer service for various financial transactions with students, performing cashiering duties, and serving as backup for general accounting functions that are performed in Student Financial Services. Position Summary Cashier (Accounting Technician I) This is a full time, temporary, non-exempt position ending on or before 180 days from hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $3,345 per month CSU Classification Salary Range: $3,345 - $5,249 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 17, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Under the lead direction of the Cashier Operations Lead, the Cashier is responsible for providing customer service for various financial transactions with students, performing cashiering duties, and serving as backup for general accounting functions that are performed in Student Financial Services. Position Summary Cashier (Accounting Technician I) This is a full time, temporary, non-exempt position ending on or before 180 days from hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $3,345 per month CSU Classification Salary Range: $3,345 - $5,249 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 17, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under the lead direction of the Director of Safety, Health & Sustainability, the SH&S Coordinator serves as the department office manager and provides administrative support and operational coordination for the Office of Safety, Health & Sustainability. The incumbent will also provide support to the leadership of the Administration subdivision in FAS. This position carries significant autonomy and lead responsibility for a wide range of department operations. Primary areas of responsibility include providing customer service (in person and by phone/email), department coordination, supervising and serving as administrative lead for the student assistants, procuring materials, purchase orders, employee transactions and pro- card reconciliations, and providing administrative support. The incumbent must be able to interact with staff, administrators, internal and external constituents while remaining flexible, proactive, resourceful and efficient. A high level of professionalism and confidentiality is crucial in this position. Position Summary Safety, Health & Sustainability Coordinator (Administrative Support Coordinator I) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,681 - $3,938 per month CSU Classification Salary Range: $3,680 - $5,783 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 10, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Under the lead direction of the Director of Safety, Health & Sustainability, the SH&S Coordinator serves as the department office manager and provides administrative support and operational coordination for the Office of Safety, Health & Sustainability. The incumbent will also provide support to the leadership of the Administration subdivision in FAS. This position carries significant autonomy and lead responsibility for a wide range of department operations. Primary areas of responsibility include providing customer service (in person and by phone/email), department coordination, supervising and serving as administrative lead for the student assistants, procuring materials, purchase orders, employee transactions and pro- card reconciliations, and providing administrative support. The incumbent must be able to interact with staff, administrators, internal and external constituents while remaining flexible, proactive, resourceful and efficient. A high level of professionalism and confidentiality is crucial in this position. Position Summary Safety, Health & Sustainability Coordinator (Administrative Support Coordinator I) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,681 - $3,938 per month CSU Classification Salary Range: $3,680 - $5,783 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 10, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform difficult and complex work in the collection of defaulted unsecured property taxes; to research and prepare investigative findings and reports which address defaulted unsecured property taxes and to present findings to the Treasurer-Tax Collector; and to pursue the collection of defaulted unsecured property taxes through the execution of attachments, garnishments, seizures and conduct orders of examination. DISTINGUISHING CHARACTERISTICS This is a single position classification and serves as a highly skilled, independent technical expert on the most sensitive projects including orders of examination, objections to claims, analyzing and making recommendations concerning pending legislation. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit and the department. SUPERVISION RECEIVED AND EXERCISED Received direction from the Treasurer/Tax Manager or assigned management personnel. Exercises direct supervision over professional, technical and clerical employees supporting the tax collection function. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct investigations of defaulted unsecured property taxes, traces, locates and interviews. Assess, analyze and evaluate testimony. Strategically examine and analyze a variety of books and records to gather and document data concerning defaulted unsecured property taxes, initiate small claims court action to enforce collection of delinquent unsecured property taxes, seize and sell delinquent taxpayers personal property, improvements, and possessory interests for satisfaction of delinquent taxes owed. File tax liens. Act as agent for the Tax Collector, appear and testify in court as requested. Confer with the Tax Collector or assigned supervisor, and/or staff of the County Counsel regarding the initiation of legal actions. Assist County Counsel in providing information needed for legal actions. Represent the County at the small claims court and may testify on other legal cases. Interview taxpayers to obtain information for completion of financial statements and other information to determine payment schedules on accounts owed. Contact businesses, neighbors, credit unions and other leads to trace and communicate with persons having delinquent accounts. File necessary documents and prepare and provide records for recovery of delinquent unsecured property taxes subject to Federal bankruptcy. Plan, prioritize, assign, supervise, and review the work of assigned professional, clerical and technical staff; provide and/or coordinate staff training. Assist in resolving problems and recommends methods to increase effectiveness and efficiency of collections work. Train employees in collection techniques, evaluation of information obtained and collection policies and procedures. Interpret collection policies, California Revenue and Taxation Code, Federal Bankruptcy law and other legal and regulatory requirements for employees and the public. Produce reports; obtain collections on delinquent accounts through correspondence, telephone communications and personal interviews. Maintain files and records pertaining to accounts, interpret data, prepare reports and reconcile performance statistics to performance goals and objectives. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience or Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible journey level experience interpreting and administering laws related to tax law compliance or debt collection work. Training: Graduation from a four-year college or university with a Bachelor's degree in business administration, accounting or a closely related field. Required License or Certificate: May need to possess a valid California driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Property tax collection laws as prescribed in California Revenue and Taxation Code. Field investigation techniques. Ability to record research findings and reduce investigation outcome to writing Principles and practices of supervision; workload scheduling; and priority setting. General functions of a collection agency and commercial law applicable to collections. Financial record keeping. Particular provisions of laws, rules or regulations enforced or administered by the County. Federal bankruptcy law relative to unsecured property tax collections. Operations, procedures and regulations applicable in assigned department. Sources of information used in locating persons. Methods used for the collection of delinquent accounts. Ability to: Evaluate data and information and draw conclusions concerning compliance with California Revenue and Taxation Code and County policies and procedures. Supervise, coordinate, train and evaluate the work of assigned staff. Review and interpret documents related to Office operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; communicate clearly by telephone and in person; lift light weight. Interpret and apply to specific cases, the provisions of laws, rules or regulations enforced or administered by the Treasurer Tax Collector. Prepare reports and maintain records. Analyze unsecured property tax and collection related situations accurately and take effective actions. Establish and maintain effective working relationships with others. Write and speak clearly and effectively. Apply technical knowledge to solve problems related to the property tax collection system. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To perform difficult and complex work in the collection of defaulted unsecured property taxes; to research and prepare investigative findings and reports which address defaulted unsecured property taxes and to present findings to the Treasurer-Tax Collector; and to pursue the collection of defaulted unsecured property taxes through the execution of attachments, garnishments, seizures and conduct orders of examination. DISTINGUISHING CHARACTERISTICS This is a single position classification and serves as a highly skilled, independent technical expert on the most sensitive projects including orders of examination, objections to claims, analyzing and making recommendations concerning pending legislation. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit and the department. SUPERVISION RECEIVED AND EXERCISED Received direction from the Treasurer/Tax Manager or assigned management personnel. Exercises direct supervision over professional, technical and clerical employees supporting the tax collection function. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct investigations of defaulted unsecured property taxes, traces, locates and interviews. Assess, analyze and evaluate testimony. Strategically examine and analyze a variety of books and records to gather and document data concerning defaulted unsecured property taxes, initiate small claims court action to enforce collection of delinquent unsecured property taxes, seize and sell delinquent taxpayers personal property, improvements, and possessory interests for satisfaction of delinquent taxes owed. File tax liens. Act as agent for the Tax Collector, appear and testify in court as requested. Confer with the Tax Collector or assigned supervisor, and/or staff of the County Counsel regarding the initiation of legal actions. Assist County Counsel in providing information needed for legal actions. Represent the County at the small claims court and may testify on other legal cases. Interview taxpayers to obtain information for completion of financial statements and other information to determine payment schedules on accounts owed. Contact businesses, neighbors, credit unions and other leads to trace and communicate with persons having delinquent accounts. File necessary documents and prepare and provide records for recovery of delinquent unsecured property taxes subject to Federal bankruptcy. Plan, prioritize, assign, supervise, and review the work of assigned professional, clerical and technical staff; provide and/or coordinate staff training. Assist in resolving problems and recommends methods to increase effectiveness and efficiency of collections work. Train employees in collection techniques, evaluation of information obtained and collection policies and procedures. Interpret collection policies, California Revenue and Taxation Code, Federal Bankruptcy law and other legal and regulatory requirements for employees and the public. Produce reports; obtain collections on delinquent accounts through correspondence, telephone communications and personal interviews. Maintain files and records pertaining to accounts, interpret data, prepare reports and reconcile performance statistics to performance goals and objectives. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience or Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible journey level experience interpreting and administering laws related to tax law compliance or debt collection work. Training: Graduation from a four-year college or university with a Bachelor's degree in business administration, accounting or a closely related field. Required License or Certificate: May need to possess a valid California driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Property tax collection laws as prescribed in California Revenue and Taxation Code. Field investigation techniques. Ability to record research findings and reduce investigation outcome to writing Principles and practices of supervision; workload scheduling; and priority setting. General functions of a collection agency and commercial law applicable to collections. Financial record keeping. Particular provisions of laws, rules or regulations enforced or administered by the County. Federal bankruptcy law relative to unsecured property tax collections. Operations, procedures and regulations applicable in assigned department. Sources of information used in locating persons. Methods used for the collection of delinquent accounts. Ability to: Evaluate data and information and draw conclusions concerning compliance with California Revenue and Taxation Code and County policies and procedures. Supervise, coordinate, train and evaluate the work of assigned staff. Review and interpret documents related to Office operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; communicate clearly by telephone and in person; lift light weight. Interpret and apply to specific cases, the provisions of laws, rules or regulations enforced or administered by the Treasurer Tax Collector. Prepare reports and maintain records. Analyze unsecured property tax and collection related situations accurately and take effective actions. Establish and maintain effective working relationships with others. Write and speak clearly and effectively. Apply technical knowledge to solve problems related to the property tax collection system. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: Open Until Filled
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PROCUREMENT CONTRACT ANALYST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Analyst. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Analyst will be responsible for various responsibilities and activities associated with complex solicitations and contract administration. Incumbents will perform analytical and administrative duties and responsibilities ensuring that their respective assignment complies with procurement/contracts policy, various government contract codes, and other relevant statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including but not limited to, soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: Technical Knowledge | Technical Skills Conducting various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process. Developing/analyzing appropriate solicitation types including evaluation criteria, for appropriate scoring of proposals and bids received. Experience in conducting solicitation evaluation panels and supplier interviews, during the solicitation process. Developing, drafting, negotiating, and administering contracts. Evaluating and analyzing supplier capacity, and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance. Analytical Skills | Problem Solving Researching, collecting, and utilizing data to support recommendations and decisions. Analyzing stakeholder needs/constraints, and detect procurement and contracting industry trends and make recommendations accordingly. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Demonstrating extensive experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Relationship Building | Communication Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Adhering to high ethical standards in all interactions with relevant parties. Communicating effectively and professionally both verbally and in writing with individuals Agency/Department heads, Managers, and internal and external partners, including communicating core ideas to elected officials and County executives. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Demonstrating strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT Please note Deputy Purchasing Agent certification must be obtained within 3 months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, applicants who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION PROCUREMENT CONTRACT ANALYST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Analyst. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contract Analyst will be responsible for various responsibilities and activities associated with complex solicitations and contract administration. Incumbents will perform analytical and administrative duties and responsibilities ensuring that their respective assignment complies with procurement/contracts policy, various government contract codes, and other relevant statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including but not limited to, soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: Technical Knowledge | Technical Skills Conducting various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process. Developing/analyzing appropriate solicitation types including evaluation criteria, for appropriate scoring of proposals and bids received. Experience in conducting solicitation evaluation panels and supplier interviews, during the solicitation process. Developing, drafting, negotiating, and administering contracts. Evaluating and analyzing supplier capacity, and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance. Analytical Skills | Problem Solving Researching, collecting, and utilizing data to support recommendations and decisions. Analyzing stakeholder needs/constraints, and detect procurement and contracting industry trends and make recommendations accordingly. Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise. Demonstrating extensive experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Integrating new ideas and contemporary approaches into problem-solving, data gathering, analyzing, and applying information skillfully. Developing solutions, proposing solutions, achieving measurable results, and implementing best business practices. Relationship Building | Communication Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Adhering to high ethical standards in all interactions with relevant parties. Communicating effectively and professionally both verbally and in writing with individuals Agency/Department heads, Managers, and internal and external partners, including communicating core ideas to elected officials and County executives. Utilizing various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks. Demonstrating strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT Please note Deputy Purchasing Agent certification must be obtained within 3 months of employment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, applicants who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description SHRA is seeking a detail-oriented, self-driven candidate to join our Finance department as an Accountant. The primary purpose of this position is to perform technical and professional accounting functions in the analysis, interpretation, recording, and reporting of the Agency's financial transactions. Candidates who thrive in this role have the following skills: Strong attention to detail Analytical skills Adaptability Time Management Continuous Learner SHRA employees have the opportunity to perform meaningful and important work for an agency dedicated to providing affordable housing in the most impacted region of the nation. Classification: Represented by SHRA Employee Association Supplemental Questions: Please answer the supplemental questions fully and completely. Candidates who respond with "see resume" may be disqualified. Examination Process: Only the most qualified and up to 16 candidates may be invited to an oral examination. Candidates must pass the oral examination to be placed on the eligible list for this classification. Education & Experience EXPERIENCE AND EDUCATION GUIDELINES: Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Bachelor's degree plus 3 years or Associate's degree plus 5 years preferred. Minimum 3 years related experience in accounting/ finance or related. Previous work experience doing accounting/finance work in a Public Agency (municipal, county, or special district) is strongly preferred for this position. Job Duties & Responsibilities Daily Office • Respond to e-mail, telephone and inter-office mail inquiries • Use Excel, Access, Word and other Agency software to prepare forms, correspondence, reports and spreadsheets Internal Reports • Generate and distribute monthly financial reports and review with staff • Download Finance Enterprise Reports to spreadsheets • Prepare and update spreadsheet reports External Reports • Prepare budgets, financial statements and related schedules for HUD, enterprise funds and HCD grants • Prepare quarterly and semi-annual financial reports for HUD grants and Federal Cash Transactions • Prepare annual state financial report • Prepare financial portion of grant applications Analysis & Reconciliation • Review financial data to check for posting and reporting errors • Check balance sheet accounts, revenues and expenditures for accuracy and reasonableness • Investigate discrepancies in journal entries and correct as needed • Prepare and review HUD debt schedule • Reconcile HUD fiscal agent statements, Tenants' Accounts Receivable (TARS) and Family Self Sufficiency (FSS) and Modernization and Acquisition Rehabilitation • Create Journals for adjusting, correcting, or balancing entries, with supporting documentation for audit purposes. Budget • Assist with compilation of Agency budget • Gather data to help project current revenue, expenses and year-end fund balances • Assist divisions with expenditure budgets • Create and input budget amendments Agency Annual Financial Statements • Prepare audit work papers by fund and prepare supporting schedules • Review General Ledger accounts • Maintain backup files of external documents to support balance sheet accounts • Provide information and documentation to auditors regarding financial transactions and policies Special Projects • Review and approve other staff journal entries and check requests • Review and distribute of journal entry batch proofs • Create rent charges schedule annually • Request electronic draws through HUD system • Input and maintain projects in HUD system • Draft new and modify existing procedures Agency Support • Review contracts and staff reports • Verify funding availability and source • Verify coding and vendor ID • Assist other divisions as finance liaison • Research and interpret HUD regulations and redevelopment law • Assist in planning and implementation of internal operations and financial audits • Provide customer service and support Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description SHRA is seeking a detail-oriented, self-driven candidate to join our Finance department as an Accountant. The primary purpose of this position is to perform technical and professional accounting functions in the analysis, interpretation, recording, and reporting of the Agency's financial transactions. Candidates who thrive in this role have the following skills: Strong attention to detail Analytical skills Adaptability Time Management Continuous Learner SHRA employees have the opportunity to perform meaningful and important work for an agency dedicated to providing affordable housing in the most impacted region of the nation. Classification: Represented by SHRA Employee Association Supplemental Questions: Please answer the supplemental questions fully and completely. Candidates who respond with "see resume" may be disqualified. Examination Process: Only the most qualified and up to 16 candidates may be invited to an oral examination. Candidates must pass the oral examination to be placed on the eligible list for this classification. Education & Experience EXPERIENCE AND EDUCATION GUIDELINES: Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Bachelor's degree plus 3 years or Associate's degree plus 5 years preferred. Minimum 3 years related experience in accounting/ finance or related. Previous work experience doing accounting/finance work in a Public Agency (municipal, county, or special district) is strongly preferred for this position. Job Duties & Responsibilities Daily Office • Respond to e-mail, telephone and inter-office mail inquiries • Use Excel, Access, Word and other Agency software to prepare forms, correspondence, reports and spreadsheets Internal Reports • Generate and distribute monthly financial reports and review with staff • Download Finance Enterprise Reports to spreadsheets • Prepare and update spreadsheet reports External Reports • Prepare budgets, financial statements and related schedules for HUD, enterprise funds and HCD grants • Prepare quarterly and semi-annual financial reports for HUD grants and Federal Cash Transactions • Prepare annual state financial report • Prepare financial portion of grant applications Analysis & Reconciliation • Review financial data to check for posting and reporting errors • Check balance sheet accounts, revenues and expenditures for accuracy and reasonableness • Investigate discrepancies in journal entries and correct as needed • Prepare and review HUD debt schedule • Reconcile HUD fiscal agent statements, Tenants' Accounts Receivable (TARS) and Family Self Sufficiency (FSS) and Modernization and Acquisition Rehabilitation • Create Journals for adjusting, correcting, or balancing entries, with supporting documentation for audit purposes. Budget • Assist with compilation of Agency budget • Gather data to help project current revenue, expenses and year-end fund balances • Assist divisions with expenditure budgets • Create and input budget amendments Agency Annual Financial Statements • Prepare audit work papers by fund and prepare supporting schedules • Review General Ledger accounts • Maintain backup files of external documents to support balance sheet accounts • Provide information and documentation to auditors regarding financial transactions and policies Special Projects • Review and approve other staff journal entries and check requests • Review and distribute of journal entry batch proofs • Create rent charges schedule annually • Request electronic draws through HUD system • Input and maintain projects in HUD system • Draft new and modify existing procedures Agency Support • Review contracts and staff reports • Verify funding availability and source • Verify coding and vendor ID • Assist other divisions as finance liaison • Research and interpret HUD regulations and redevelopment law • Assist in planning and implementation of internal operations and financial audits • Provide customer service and support Closing Date/Time: Continuous
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRE DEPARTMENT TYPE OF RECRUITMENT OPEN COMPETTIVE JOB OPPORTUNITY FILING PERIOD July 25 2022 at 8:00 a.m. (PT) - Continuous EXAM NUMBER 33773Q This reposting is to remove the COVID-19 language and add information regarding Transfer of Scores and Anti-Racism, Diversity and Inclusion Initiative. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE DEPARTMENT ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. DEFINITION: Under general supervision, performs professional fire protection engineering work involving review and approval of complex construction plans, and inspection of building sites for compliance with fire protection codes and regulations. CLASSIFICATION STANDARDS: Positions allocable to this class are located in the Prevention Bureau of the Fire Department. Positions work under the administrative and technical supervision of a supervisory level fire prevention engineer. Incumbents are engaged in the performance of all fire protection engineering assignments. They are responsible for professional fire protection engineering work involving plan checks of technically complex structures, and review of fire flow and hydrant requirements for the purpose of safeguarding life and property against loss from fire, panic, and related hazards. Incumbents provide technical supervision to Fire Prevention Engineering Assistant I's. Incumbents in this class must possess thorough knowledge and understanding of engineering principles; acquired through academic training or related work experience, and thorough knowledge of fire codes and regulations; and fire hazardous materials. Incumbents must also exercise knowledge of the interpretation of legal land maps and parcels, and knowledge of mathematics sufficient to perform related engineering calculations. Essential Job Functions Conducts plan reviews and issues approvals for complex fire sprinkler systems (e.g., private fire line, wet-pipe, dry-pipe, pre-action, deluge and foam systems, standpipe and fire pump systems), fire alarm systems (e.g., automatic, manual, supervising station, emergency communications), fire sprinkler monitoring systems, and/or clean agent systems by reviewing and interpreting applicable codes (e.g., building, fire, residential, National Fire Protection Association (NFPA) standards); and comparing submitted plans (paper and computerized) using applicable software programs (e.g., Electronic Permitting and Inspection County of Los Angeles (EPIC LA)) in order to ensure that fire sprinkler systems and/or fire alarm systems are in compliance with minimum required codes and standards. Acts as a liaison for the Los Angeles County Fire department by attending meetings with upper management, local government officials (e.g., County/City, Water Departments, Building/Planning Department officials), and applicants (e.g., architects, engineers, contractors, owners); and interpreting and providing information pertaining to fire sprinkler/fire alarm system requirements in order to inform all involved of minimum code requirements for fire sprinkler systems and/or fire alarm systems. Clarifies and interprets fire sprinkler/fire alarm system requirements imposed on projects submitted for review by architects, engineers, or owners (e.g., home, building) by reviewing and interpreting applicable codes (e.g., building, fire, residential, National Fire Protection Association (NFPA) standards); communicating with applicants and providing a list of corrections; and ensuring compliance with applicable codes in order to approve the submitted projects. Consults with supervisor or higher-level staff for highly complex fire sprinkler/fire alarm system projects (e.g., large arenas, high-rise buildings, large warehouses) by conducting meetings and discussing the project; and presenting documentation (e.g., alternative means and method) in order to provide the applicant with final approval/denial of submitted projects. Conducts field inspections (e.g., fire flow test, fire pump acceptance test) by visiting project sites; witnessing or performing flow tests; and verifying test results in order to confirm project requirements are being met. Verifies calculations by reviewing submitted hydraulic calculations for trees, loops, and complex grid fire sprinkler systems; or reviewing voltage drop, back-up battery, and conduit fill calculations for fire alarm systems in order to ensure the submitted data supports what is on the plan. Collects fees associated with fire sprinkler and fire alarm systems by establishing the proper plan review fees; creating invoices for the fees; and verifying payment through Electronic Permitting and Inspection County of Los Angeles (EPIC LA) in order to ensure proper payment is received. Assist in new construction inspection on complex fire sprinkler/fire alarm system(s) by witnessing inspection and verifying proper installation of the system in order to confirm that the installation is in compliance with approved plans. Requirements SELECTION REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A Certificate of Registration* as a Fire Protection Engineer -AND- One year's experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) Option II: Graduation from an accredited** college with a bachelor's degree* specialization in civil engineering, mechanical engineering, electrical engineering or fire protection engineering - AND - One year's experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) Option III: Five years experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate - Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)*, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). Additional Information EXAM CONTENT: This examination will consist of TWO (2) parts: PART I : An evaluation of Training and Experience, weighted 60% , assessing: Professional/Technical Knowledge of: Regulatory codes for fire sprinkler systems Regulatory codes for fire alarm systems General understanding of fire sprinkler system design General understanding of fire alarm system design General engineering terminology Problem Solving & Analysis SkillsMathematical AbilityTechnology Use Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II : A structured interview, weighted 40% , assessing: Customer Focus & Relationship Building Ethics & Integrity Conscientiousness Conflict and Stress Management Adaptability Teamwork Oral Communication Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Jasmine.Anderson@fire.lacounty.gov , Fire-Examination@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Notice of Non-Acceptance and Final Results letters will be sent via email. Test scores cannot be given over the phone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on Find a Job, then click on Job Search Toolkit. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While test study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. TRANSFER OF SCORES: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. SUPPLEMENTAL QUESTIONNAIRE: The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and you have completely filled out your application. Please fill out your application and the supplemental questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, total number of hours worked (full or part-time), and description of work performed. Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process. In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)*, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. Note : *Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. ELIGIBILTY INFORMATION: The names of candidates receiving a passing score on the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a fingerprint scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Fire Prevention Engineering Assistant II position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate's name will be removed from the certification list pursuant to Civil Service Rule 6.04. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The County of Los Angeles Fire Department is committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst various groups of people. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill Fire Prevention Engineering Assistant II vacancies in the County of Los Angeles Fire Department, as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your online application by 5:00 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button, when it becomes available, at the top right of this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile: http://www.governmentjobs.com/careers/lacounty . NOTE: We must receive all required documents, if any, at the time of filing or within fifteen (15) calendar days of submitting your online application . Please check your application to ensure that the documents are uploaded by logging on to County of Los Angeles Department of Human Resources website and reviewing your submitted application. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting your online application . Failure to provide the documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. IMPORTANT NOTE: ADDITIONAL INFORMATION REGARDING ONLINE FILING Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . SOCIAL SECURITY NUMBER: It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the Internet, you may borrow laptops and Wi-Fi hotspot from some public libraries throughout Los Angeles County to complete job applications. Please note that service hours and capacity may be limited at some public libraries. Refer to their website for more information: https://lacountylibrary.org/reopening NO SHARING OF USER ID, EMAIL AND PASSWORD: If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their own user ID and password. Using someone else's user ID and password may erase the original candidate's application record. TESTING ACCOMODATION: If you need accommodation to take the assessment, let us know by contacting the ADA/ Testing Coordinator at Fire-Examination@fire.lacounty.gov . The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ADA Coordinator Phone: (213) 466-5500 California Relay Services Phone: (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact E-mail: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information FIRE DEPARTMENT TYPE OF RECRUITMENT OPEN COMPETTIVE JOB OPPORTUNITY FILING PERIOD July 25 2022 at 8:00 a.m. (PT) - Continuous EXAM NUMBER 33773Q This reposting is to remove the COVID-19 language and add information regarding Transfer of Scores and Anti-Racism, Diversity and Inclusion Initiative. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE DEPARTMENT ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. DEFINITION: Under general supervision, performs professional fire protection engineering work involving review and approval of complex construction plans, and inspection of building sites for compliance with fire protection codes and regulations. CLASSIFICATION STANDARDS: Positions allocable to this class are located in the Prevention Bureau of the Fire Department. Positions work under the administrative and technical supervision of a supervisory level fire prevention engineer. Incumbents are engaged in the performance of all fire protection engineering assignments. They are responsible for professional fire protection engineering work involving plan checks of technically complex structures, and review of fire flow and hydrant requirements for the purpose of safeguarding life and property against loss from fire, panic, and related hazards. Incumbents provide technical supervision to Fire Prevention Engineering Assistant I's. Incumbents in this class must possess thorough knowledge and understanding of engineering principles; acquired through academic training or related work experience, and thorough knowledge of fire codes and regulations; and fire hazardous materials. Incumbents must also exercise knowledge of the interpretation of legal land maps and parcels, and knowledge of mathematics sufficient to perform related engineering calculations. Essential Job Functions Conducts plan reviews and issues approvals for complex fire sprinkler systems (e.g., private fire line, wet-pipe, dry-pipe, pre-action, deluge and foam systems, standpipe and fire pump systems), fire alarm systems (e.g., automatic, manual, supervising station, emergency communications), fire sprinkler monitoring systems, and/or clean agent systems by reviewing and interpreting applicable codes (e.g., building, fire, residential, National Fire Protection Association (NFPA) standards); and comparing submitted plans (paper and computerized) using applicable software programs (e.g., Electronic Permitting and Inspection County of Los Angeles (EPIC LA)) in order to ensure that fire sprinkler systems and/or fire alarm systems are in compliance with minimum required codes and standards. Acts as a liaison for the Los Angeles County Fire department by attending meetings with upper management, local government officials (e.g., County/City, Water Departments, Building/Planning Department officials), and applicants (e.g., architects, engineers, contractors, owners); and interpreting and providing information pertaining to fire sprinkler/fire alarm system requirements in order to inform all involved of minimum code requirements for fire sprinkler systems and/or fire alarm systems. Clarifies and interprets fire sprinkler/fire alarm system requirements imposed on projects submitted for review by architects, engineers, or owners (e.g., home, building) by reviewing and interpreting applicable codes (e.g., building, fire, residential, National Fire Protection Association (NFPA) standards); communicating with applicants and providing a list of corrections; and ensuring compliance with applicable codes in order to approve the submitted projects. Consults with supervisor or higher-level staff for highly complex fire sprinkler/fire alarm system projects (e.g., large arenas, high-rise buildings, large warehouses) by conducting meetings and discussing the project; and presenting documentation (e.g., alternative means and method) in order to provide the applicant with final approval/denial of submitted projects. Conducts field inspections (e.g., fire flow test, fire pump acceptance test) by visiting project sites; witnessing or performing flow tests; and verifying test results in order to confirm project requirements are being met. Verifies calculations by reviewing submitted hydraulic calculations for trees, loops, and complex grid fire sprinkler systems; or reviewing voltage drop, back-up battery, and conduit fill calculations for fire alarm systems in order to ensure the submitted data supports what is on the plan. Collects fees associated with fire sprinkler and fire alarm systems by establishing the proper plan review fees; creating invoices for the fees; and verifying payment through Electronic Permitting and Inspection County of Los Angeles (EPIC LA) in order to ensure proper payment is received. Assist in new construction inspection on complex fire sprinkler/fire alarm system(s) by witnessing inspection and verifying proper installation of the system in order to confirm that the installation is in compliance with approved plans. Requirements SELECTION REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A Certificate of Registration* as a Fire Protection Engineer -AND- One year's experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) Option II: Graduation from an accredited** college with a bachelor's degree* specialization in civil engineering, mechanical engineering, electrical engineering or fire protection engineering - AND - One year's experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) Option III: Five years experience performing fire protection engineering work designing various types of fire sprinkler systems (e.g., wet-pipe, dry-pipe, pre-action, deluge and foam systems) or fire alarm systems (e.g., automatic, manual, supervising station, emergency communications) LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate - Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)*, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). Additional Information EXAM CONTENT: This examination will consist of TWO (2) parts: PART I : An evaluation of Training and Experience, weighted 60% , assessing: Professional/Technical Knowledge of: Regulatory codes for fire sprinkler systems Regulatory codes for fire alarm systems General understanding of fire sprinkler system design General understanding of fire alarm system design General engineering terminology Problem Solving & Analysis SkillsMathematical AbilityTechnology Use Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II : A structured interview, weighted 40% , assessing: Customer Focus & Relationship Building Ethics & Integrity Conscientiousness Conflict and Stress Management Adaptability Teamwork Oral Communication Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Jasmine.Anderson@fire.lacounty.gov , Fire-Examination@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Notice of Non-Acceptance and Final Results letters will be sent via email. Test scores cannot be given over the phone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on Find a Job, then click on Job Search Toolkit. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While test study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. TRANSFER OF SCORES: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. SUPPLEMENTAL QUESTIONNAIRE: The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and you have completely filled out your application. Please fill out your application and the supplemental questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, total number of hours worked (full or part-time), and description of work performed. Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process. In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)*, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. Note : *Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. ELIGIBILTY INFORMATION: The names of candidates receiving a passing score on the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a fingerprint scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Fire Prevention Engineering Assistant II position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate's name will be removed from the certification list pursuant to Civil Service Rule 6.04. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The County of Los Angeles Fire Department is committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst various groups of people. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill Fire Prevention Engineering Assistant II vacancies in the County of Los Angeles Fire Department, as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your online application by 5:00 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button, when it becomes available, at the top right of this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile: http://www.governmentjobs.com/careers/lacounty . NOTE: We must receive all required documents, if any, at the time of filing or within fifteen (15) calendar days of submitting your online application . Please check your application to ensure that the documents are uploaded by logging on to County of Los Angeles Department of Human Resources website and reviewing your submitted application. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting your online application . Failure to provide the documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. IMPORTANT NOTE: ADDITIONAL INFORMATION REGARDING ONLINE FILING Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . SOCIAL SECURITY NUMBER: It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the Internet, you may borrow laptops and Wi-Fi hotspot from some public libraries throughout Los Angeles County to complete job applications. Please note that service hours and capacity may be limited at some public libraries. Refer to their website for more information: https://lacountylibrary.org/reopening NO SHARING OF USER ID, EMAIL AND PASSWORD: If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their own user ID and password. Using someone else's user ID and password may erase the original candidate's application record. TESTING ACCOMODATION: If you need accommodation to take the assessment, let us know by contacting the ADA/ Testing Coordinator at Fire-Examination@fire.lacounty.gov . The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ADA Coordinator Phone: (213) 466-5500 California Relay Services Phone: (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact E-mail: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For detailed information, please click here Closing Date/Time: Continuous