California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt Full Time, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,500.00 per month Location: Palm Desert Program Summary: The High School Equivalency Program (HEP) helps migratory and seasonal farmworkers (or children of such workers) who are 16 years of age or older and not currently enrolled in school to obtain the equivalent of a high school diploma and, subsequently, to gain employment or begin postsecondary education or training. CSUSB HEP offers participants high school equivalency test prep in Spanish and English, test registration and support, and resources to remove barriers for participants such as child care, transportation, and technology. The program also provides exposure to post-secondary pathways, support with applications and financial aid, job search assistance, and advising. Work Schedule Exempt. 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of CAMP and HEP, the Operations Manager will work independently to: • Responsible for planning and implementing all aspects of the HEP Program’s required and permissible services. • Work with on and off campus partners to develop and deliver an academic calendar of participant programming. • Coordinate services with external grant partners to reduce duplication of effort and ensure maximum support. • Coordinates student testing • Oversees resource allocation such as needs for child care, meal reimbursements, transportation, technology, etc. • Ensures all logistics including staff, space, parking, materials, rosters, etc., are in place prior to the start of each cohort. • Serve as liaison to sub-grantee to ensure that all scholars are receiving consistent coaching, advising, enrollment reviews, and progress reporting. • Provides monthly reports to Director and other stakeholders that highlights scholar progress. • Develop and maintain a CSUSB HEP Alumni network. • Maintain contact and track scholar progress from enrollment through graduation and beyond. • Support the completion of the interim, annual, and other reports, as required. • Participate in recruitment events. • Research, plan and deliver workshops, academic support sessions, cultural trips, college tours, and a residential summer program. • On-site Manager responsible for chaperoning on and off campus trips and residential summer program, requiring overnight stays, as needed. • Ensure that all data is up to date and accurate in the student data management system. • Provide oversight, evaluation and guidance to peer mentors, student assistants and volunteers. • Participation in community, institution, and other related events to publicize and recruit potential HEP scholars. • Actively participates in staff meetings, retreats, and professional development conferences; • Assists with the development of pre-college, summer bridge and first year curricula; • Assists with the development, hiring and oversight of staff and programming for academic year and summer programs; • Stays up to date on trends and processes in higher education, financial aid, and workforce development. • Travel throughout San Bernardino, Riverside and partnering Counties required; • Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s Degree Required. Experience: Minimum of four year of experience in pre-college, higher education or other outreach programs. Experience understanding and interpreting the needs of economically disadvantaged, first-generation and ethnically diverse/multicultural student groups is required. Knowledge of community college and university admission regulations and procedures. Including, but not limited to: ability to interpret CSU A-G subject requirements, interpret high school/college transcripts, calculate grade point averages, and understand university admissions test Experience conducting outreach/recruitment and admission presentations and workshops at a college/university or similar setting is highly preferred. Other: California driver’s license and proof of insurance Bilingual in both English and Spanish and possess strong communication and presenting skills in both languages is required. Must possess strong knowledge of office procedures, methods, and practices and be detail oriented. Possess strong computer skills (Access Database, PPT, Outlook, MS Word, and Excel). Demonstrate the ability to write concise and well-written case notes, reports, summaries. Must foster a positive team environment. Ability to work with people with different workstyles to accomplish tasks and function well under pressure is essential. High degree of initiative and ability to work without constant supervision is required. Must be able to anticipate and adapt quickly to program and student needs to fulfill program objectives. Ability to multitask and produce high-quality results in a high-paced work environment is required. Some travel, evening and weekend work is required. Preferred Qualifications Master’s Degree Preferred CAMP/HEP Experience Preferred Experience working with migrant youth is highly desirable. Experience working with adult learners Prior experience in providing academic advising and coaching Personal experience overcoming barriers similar to those of the participants served by the CAMP Program is highly desired. Experience in assisting high school students with CSU application process is highly desirable. Knowledge of the financial aid application (FAFSA) process and CSUSN financial aid award process is highly desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt Full Time, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,500.00 per month Location: Palm Desert Program Summary: The High School Equivalency Program (HEP) helps migratory and seasonal farmworkers (or children of such workers) who are 16 years of age or older and not currently enrolled in school to obtain the equivalent of a high school diploma and, subsequently, to gain employment or begin postsecondary education or training. CSUSB HEP offers participants high school equivalency test prep in Spanish and English, test registration and support, and resources to remove barriers for participants such as child care, transportation, and technology. The program also provides exposure to post-secondary pathways, support with applications and financial aid, job search assistance, and advising. Work Schedule Exempt. 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of CAMP and HEP, the Operations Manager will work independently to: • Responsible for planning and implementing all aspects of the HEP Program’s required and permissible services. • Work with on and off campus partners to develop and deliver an academic calendar of participant programming. • Coordinate services with external grant partners to reduce duplication of effort and ensure maximum support. • Coordinates student testing • Oversees resource allocation such as needs for child care, meal reimbursements, transportation, technology, etc. • Ensures all logistics including staff, space, parking, materials, rosters, etc., are in place prior to the start of each cohort. • Serve as liaison to sub-grantee to ensure that all scholars are receiving consistent coaching, advising, enrollment reviews, and progress reporting. • Provides monthly reports to Director and other stakeholders that highlights scholar progress. • Develop and maintain a CSUSB HEP Alumni network. • Maintain contact and track scholar progress from enrollment through graduation and beyond. • Support the completion of the interim, annual, and other reports, as required. • Participate in recruitment events. • Research, plan and deliver workshops, academic support sessions, cultural trips, college tours, and a residential summer program. • On-site Manager responsible for chaperoning on and off campus trips and residential summer program, requiring overnight stays, as needed. • Ensure that all data is up to date and accurate in the student data management system. • Provide oversight, evaluation and guidance to peer mentors, student assistants and volunteers. • Participation in community, institution, and other related events to publicize and recruit potential HEP scholars. • Actively participates in staff meetings, retreats, and professional development conferences; • Assists with the development of pre-college, summer bridge and first year curricula; • Assists with the development, hiring and oversight of staff and programming for academic year and summer programs; • Stays up to date on trends and processes in higher education, financial aid, and workforce development. • Travel throughout San Bernardino, Riverside and partnering Counties required; • Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s Degree Required. Experience: Minimum of four year of experience in pre-college, higher education or other outreach programs. Experience understanding and interpreting the needs of economically disadvantaged, first-generation and ethnically diverse/multicultural student groups is required. Knowledge of community college and university admission regulations and procedures. Including, but not limited to: ability to interpret CSU A-G subject requirements, interpret high school/college transcripts, calculate grade point averages, and understand university admissions test Experience conducting outreach/recruitment and admission presentations and workshops at a college/university or similar setting is highly preferred. Other: California driver’s license and proof of insurance Bilingual in both English and Spanish and possess strong communication and presenting skills in both languages is required. Must possess strong knowledge of office procedures, methods, and practices and be detail oriented. Possess strong computer skills (Access Database, PPT, Outlook, MS Word, and Excel). Demonstrate the ability to write concise and well-written case notes, reports, summaries. Must foster a positive team environment. Ability to work with people with different workstyles to accomplish tasks and function well under pressure is essential. High degree of initiative and ability to work without constant supervision is required. Must be able to anticipate and adapt quickly to program and student needs to fulfill program objectives. Ability to multitask and produce high-quality results in a high-paced work environment is required. Some travel, evening and weekend work is required. Preferred Qualifications Master’s Degree Preferred CAMP/HEP Experience Preferred Experience working with migrant youth is highly desirable. Experience working with adult learners Prior experience in providing academic advising and coaching Personal experience overcoming barriers similar to those of the participants served by the CAMP Program is highly desired. Experience in assisting high school students with CSU application process is highly desirable. Knowledge of the financial aid application (FAFSA) process and CSUSN financial aid award process is highly desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Campus Security Officer-Short Term Job Category: NBU Job Opening Date: July 01, 2023 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Seasonal/temporary positions to assist with parking citations, traffic control, and crowd control during campus events. $18.00/hr Up to 25 hours per week Schedule TBD Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from an appropriate level manager or supervisor or designee, provides for the physical security of district property and the personal protection of students, faculty, staff, and visitors, by implementing and enforcing district policies, rules and regulations, and crime prevention and awareness strategies. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform crowd control for campus venues. Issue parking citations in support of parking enforcement operations; conduct traffic control in support of traffic enforcement operations. Serve as additional visible security presence particularly to alert college police officers of matters pertaining to campus security issues. Perform foot and vehicular patrols of the entire campus before, during, and after business and school hours; offer assistance and aid to any person in need of help. Check buildings and grounds regularly for security and safety compliance. Coordinate with campus police and external emergency services agencies for assistance when required. Inspect for and prevent vandalism, illegal entry, theft, and fire. Identify, observe, and question persons on campus grounds when the reasons for their presence or intentions are questionable. Receive and respond to requests for help and assistance for ill, injured, or disabled persons; administer basic first aid and CPR according to established guidelines. Take non-police incident reports or complaints from students, visitors, faculty, and staff; maintain an accurate daily log of performed duties and relevant observations. Observe, report, and preserve evidence of crimes and incidents or problems; communicate with superiors and peers as soon as possible after observing an incident. Conduct routine investigations of minor campus incidents. Answer questions and direct students and visitors. Operate district vehicles in a safe and conscientious manner. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: California criminal law and safety statutes. Basic patrol, investigation, and protection procedures. Crowd control techniques. Common fire and safety hazards and related equipment. Techniques and procedures applicable to theft and loss prevention and reporting. Traffic and parking control. Appropriate safety and security precautions and emergency procedures. Radio procedures and equipment. Principles of basic first aid and CPR. Basic methods and techniques of report preparation and writing. Use, care, and storage of equipment, materials, and supplies used in a Police Department. Principles and techniques used in providing a high level of customer service and public relations. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems. Occupational hazards, health, and standard safety policies and procedures applicable to a Police Department, including applicable OSHA rules and regulations. Ability to: Triage situations and differentiate between emergency and non-emergency situations. Conduct investigations and security patrol. Learn and correctly interpret district and college rules, regulations, and policies. Exercise sound judgment. Write clear, concise, and comprehensive reports. Remember details such as faces, license plate numbers, names and incidents. Gather, collect, and preserve evidence. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Effectively use and maintain issued equipment. Operate a vehicle observing legal and defensive driving practices. Prepare clear and concise reports and routine correspondence. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to their needs, requests, and inquiries Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Training: Equivalent to the completion of the twelfth grade. Experience: Prior successful experience in the security or law enforcement fields is desirable. License or Certificate: Possession of an appropriate, valid California driver's license. Preferred: Possession of current school security officer training certificate pursuant to California Education Code Section 72330.5 and Business and Profession Code Section 7583.45, as provided by the Bureau of Security and Investigative Services of the California Department of Consumer Affairs, or ability to successfully complete said training within one year after hire. Preferred: Possession of a valid and current basic first aid and CPR certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Reactive emergency and routine peace keeping environments with travel from site to site; regular exposure to outside weather conditions; occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, blood borne pathogens and bodily fluids, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration; exposed to potentially hostile environments; extensive public contact; the noise level in the work environment is usually moderate; however, the noise level is occasionally very loud due to sirens and crowds; incumbents required to work various shifts, including evenings and weekends. Physical: Primary functions require sufficient physical ability and mobility to work in a law enforcement setting and an office setting; restrain or subdue individuals; walk, stand, sit, or run for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights; frequently lift and/or move moderate to heavy weights; occasionally lift and/or move heavy weights; operate office equipment including use of computer keyboard; operate assigned patrol and security equipment including patrol car, patrol bicycle and two-way radio; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Additional Information: $18.00/hr Up to 25 hours per week Schedule TBD. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Title: Campus Security Officer-Short Term Job Category: NBU Job Opening Date: July 01, 2023 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Seasonal/temporary positions to assist with parking citations, traffic control, and crowd control during campus events. $18.00/hr Up to 25 hours per week Schedule TBD Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from an appropriate level manager or supervisor or designee, provides for the physical security of district property and the personal protection of students, faculty, staff, and visitors, by implementing and enforcing district policies, rules and regulations, and crime prevention and awareness strategies. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform crowd control for campus venues. Issue parking citations in support of parking enforcement operations; conduct traffic control in support of traffic enforcement operations. Serve as additional visible security presence particularly to alert college police officers of matters pertaining to campus security issues. Perform foot and vehicular patrols of the entire campus before, during, and after business and school hours; offer assistance and aid to any person in need of help. Check buildings and grounds regularly for security and safety compliance. Coordinate with campus police and external emergency services agencies for assistance when required. Inspect for and prevent vandalism, illegal entry, theft, and fire. Identify, observe, and question persons on campus grounds when the reasons for their presence or intentions are questionable. Receive and respond to requests for help and assistance for ill, injured, or disabled persons; administer basic first aid and CPR according to established guidelines. Take non-police incident reports or complaints from students, visitors, faculty, and staff; maintain an accurate daily log of performed duties and relevant observations. Observe, report, and preserve evidence of crimes and incidents or problems; communicate with superiors and peers as soon as possible after observing an incident. Conduct routine investigations of minor campus incidents. Answer questions and direct students and visitors. Operate district vehicles in a safe and conscientious manner. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: California criminal law and safety statutes. Basic patrol, investigation, and protection procedures. Crowd control techniques. Common fire and safety hazards and related equipment. Techniques and procedures applicable to theft and loss prevention and reporting. Traffic and parking control. Appropriate safety and security precautions and emergency procedures. Radio procedures and equipment. Principles of basic first aid and CPR. Basic methods and techniques of report preparation and writing. Use, care, and storage of equipment, materials, and supplies used in a Police Department. Principles and techniques used in providing a high level of customer service and public relations. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Pertinent federal, state, and local laws, codes, and regulations, including FERPA, HIPAA, and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population. Principles, practices, requirements, and procedures of records management, including those related to maintaining filing systems. Occupational hazards, health, and standard safety policies and procedures applicable to a Police Department, including applicable OSHA rules and regulations. Ability to: Triage situations and differentiate between emergency and non-emergency situations. Conduct investigations and security patrol. Learn and correctly interpret district and college rules, regulations, and policies. Exercise sound judgment. Write clear, concise, and comprehensive reports. Remember details such as faces, license plate numbers, names and incidents. Gather, collect, and preserve evidence. Remain calm and appropriately respond to emergency situations; administer First Aid, CPR, and AED. Effectively use and maintain issued equipment. Operate a vehicle observing legal and defensive driving practices. Prepare clear and concise reports and routine correspondence. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to their needs, requests, and inquiries Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Training: Equivalent to the completion of the twelfth grade. Experience: Prior successful experience in the security or law enforcement fields is desirable. License or Certificate: Possession of an appropriate, valid California driver's license. Preferred: Possession of current school security officer training certificate pursuant to California Education Code Section 72330.5 and Business and Profession Code Section 7583.45, as provided by the Bureau of Security and Investigative Services of the California Department of Consumer Affairs, or ability to successfully complete said training within one year after hire. Preferred: Possession of a valid and current basic first aid and CPR certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Reactive emergency and routine peace keeping environments with travel from site to site; regular exposure to outside weather conditions; occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, blood borne pathogens and bodily fluids, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration; exposed to potentially hostile environments; extensive public contact; the noise level in the work environment is usually moderate; however, the noise level is occasionally very loud due to sirens and crowds; incumbents required to work various shifts, including evenings and weekends. Physical: Primary functions require sufficient physical ability and mobility to work in a law enforcement setting and an office setting; restrain or subdue individuals; walk, stand, sit, or run for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights; frequently lift and/or move moderate to heavy weights; occasionally lift and/or move heavy weights; operate office equipment including use of computer keyboard; operate assigned patrol and security equipment including patrol car, patrol bicycle and two-way radio; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Additional Information: $18.00/hr Up to 25 hours per week Schedule TBD. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description This position supports the City Council and the Legislative Department in increasing belief, trust, and operational efficiency by creating and coordinating constituent service processes as well as providing assistance with research and follow up communications with the public. Work Location This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Serve as a representative and constituent services liaison for the Legislative Department, addressing inquiries, issues, and enterprise-wide initiatives received in a range of ways. Carry out constituent service strategies within City standards to promote effective communication regarding governmental operations, core services, complex policy interpretation, and City programs. Special focus is placed on improving public awareness about the City Council’s work to address key priorities and needs of the community. Collaborate with internal and external partners to research, write, edit, and produce news releases, articles, newsletters, brochures, and web items to inform various audiences, including residents, neighborhood groups, and elected officials. This work may include collaboration with department heads, directors, and liaisons in key departments such as 311, NCR, Communications, Office of Public Service, and the Mayor’s Office. Assist the City Council and Legislative Department in developing proactive methods to connect with constituents to encourage participation in City and community affairs, especially in municipal decision-making processes. Work directly with community members to understand their concerns and desired outcomes, adapting communication as needed to accommodate a wide variety of work and communication styles. Proactively seek feedback from internal and external customers, using it to improve systems and processes. Develop, conduct, and maintain civic resources and trainings about the City's governance structure and legislative processes. Educate and assist the public on various civic matters, including how to effectively interact with City officials and participate in the legislative process at public hearings and meetings. Provide professional, nonpartisan support for constituent services, outreach, and communication efforts related to the official duties and functions of the City Council and its Members. Develop regular reports, templates, and standard operating procedures to be a reference for Council Members and the Legislative Department. Identify desired outreach materials and create documents so that they are accessible in multiple formats and languages. Keep Council Members and department leadership apprised of, and appropriately involved in, significant actions undertaken on their behalf. May organize and attend meetings with City Council, city staff, neighborhood associations, other community groups, or individuals and organizations as required. May include occasional evening and weekend work. Support opportunities for meaningful community engagement in collaborative community governance. Prepare and make presentations to groups, citizens, elected officials, and staff, and act as a liaison regarding project/program activities. WORKING CONDITIONS: Normal office environment Required Qualifications MINIMUM EDUCATION: Bachelor’s degree in Communications, Community Engagement, Political Science, Public Administration, or related field or equivalent . MINIMUM EXPERIENCE Three years of related experience in increasingly responsible administrative, constituent/customer service, and problem-solving work. Preference for experiences in government setting or working with elected officials. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Professional Employees Unit . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Ability to collaborate with individuals and organization leadership from diverse communities and foster working relationships between the City Council, Legislative Department, and the community. Ability to empathize, communicate and understand the problems faced by individuals from diverse cultural and economic backgrounds Knowledge of local community resources and regional community services programs. Working knowledge of the organization and operations of City government. Ability to work collaboratively. Strong customer service skills that include responding professionally, effectively, and efficiently to requests from individual community members as well as from internal stakeholders, partner organizations in the community and other government representatives. Demonstrated conflict management and interpersonal skills. Strong oral and written communication skills including the ability to present information to specific audiences in appropriate formats, tone, and context. Well-developed communications skills, active listening skills, and persuasiveness skills. Ability to gather and compile information and document outcomes in written reports. Ability to operate a personal computer using standard office software. Ability to work independently, handling multiple tasks simultaneously. Experience working with elected officials preferred. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/2/2024 11:59 PM Central
Position Description This position supports the City Council and the Legislative Department in increasing belief, trust, and operational efficiency by creating and coordinating constituent service processes as well as providing assistance with research and follow up communications with the public. Work Location This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Serve as a representative and constituent services liaison for the Legislative Department, addressing inquiries, issues, and enterprise-wide initiatives received in a range of ways. Carry out constituent service strategies within City standards to promote effective communication regarding governmental operations, core services, complex policy interpretation, and City programs. Special focus is placed on improving public awareness about the City Council’s work to address key priorities and needs of the community. Collaborate with internal and external partners to research, write, edit, and produce news releases, articles, newsletters, brochures, and web items to inform various audiences, including residents, neighborhood groups, and elected officials. This work may include collaboration with department heads, directors, and liaisons in key departments such as 311, NCR, Communications, Office of Public Service, and the Mayor’s Office. Assist the City Council and Legislative Department in developing proactive methods to connect with constituents to encourage participation in City and community affairs, especially in municipal decision-making processes. Work directly with community members to understand their concerns and desired outcomes, adapting communication as needed to accommodate a wide variety of work and communication styles. Proactively seek feedback from internal and external customers, using it to improve systems and processes. Develop, conduct, and maintain civic resources and trainings about the City's governance structure and legislative processes. Educate and assist the public on various civic matters, including how to effectively interact with City officials and participate in the legislative process at public hearings and meetings. Provide professional, nonpartisan support for constituent services, outreach, and communication efforts related to the official duties and functions of the City Council and its Members. Develop regular reports, templates, and standard operating procedures to be a reference for Council Members and the Legislative Department. Identify desired outreach materials and create documents so that they are accessible in multiple formats and languages. Keep Council Members and department leadership apprised of, and appropriately involved in, significant actions undertaken on their behalf. May organize and attend meetings with City Council, city staff, neighborhood associations, other community groups, or individuals and organizations as required. May include occasional evening and weekend work. Support opportunities for meaningful community engagement in collaborative community governance. Prepare and make presentations to groups, citizens, elected officials, and staff, and act as a liaison regarding project/program activities. WORKING CONDITIONS: Normal office environment Required Qualifications MINIMUM EDUCATION: Bachelor’s degree in Communications, Community Engagement, Political Science, Public Administration, or related field or equivalent . MINIMUM EXPERIENCE Three years of related experience in increasingly responsible administrative, constituent/customer service, and problem-solving work. Preference for experiences in government setting or working with elected officials. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Professional Employees Unit . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Ability to collaborate with individuals and organization leadership from diverse communities and foster working relationships between the City Council, Legislative Department, and the community. Ability to empathize, communicate and understand the problems faced by individuals from diverse cultural and economic backgrounds Knowledge of local community resources and regional community services programs. Working knowledge of the organization and operations of City government. Ability to work collaboratively. Strong customer service skills that include responding professionally, effectively, and efficiently to requests from individual community members as well as from internal stakeholders, partner organizations in the community and other government representatives. Demonstrated conflict management and interpersonal skills. Strong oral and written communication skills including the ability to present information to specific audiences in appropriate formats, tone, and context. Well-developed communications skills, active listening skills, and persuasiveness skills. Ability to gather and compile information and document outcomes in written reports. Ability to operate a personal computer using standard office software. Ability to work independently, handling multiple tasks simultaneously. Experience working with elected officials preferred. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/2/2024 11:59 PM Central