Defense Sector Solutions Engineer - Agentic AI Prototyping

ABOUT THE TEAM Salesforce's Public Sector business unit delivers PaaS and SaaS solutions to the U.S. Department of War—built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level.THE ROLE We need an SE who can operate across both sides of the DoW ecosystem—engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuits: running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story—you need to be able to build with it, not just talk about it.WHAT YOU'LL DO Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environmentMap requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus DefenseDesign, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operationsArchitect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission‑critical deploymentsClearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program officesSupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationPartner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pipeline and pursuit strategyBuild reusable POC assets, playbooks, and best‑practice guides to scale delivery across the DoW customer baseFeed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product MarketingWHAT YOU BRING Required 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferredHands‑on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratchPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environmentsDeep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation planFamiliarity with DoW compliance frameworksStrong written, verbal, and whiteboard communication skills—able to engage from developer to C‑suite, and from technical evaluator to COTRAbility to work cross‑functionally in a fast‑paced, team‑selling environment managing multiple pursuits simultaneouslyU.S. citizenship required; ability to obtain a DoW security clearance preferredAbility to travel domestically, including to military installations and industry eventsPreferred Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent engineering background; comfort with SQL and/or PythonExperience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Familiarity with GovCloud, AWS GovCloud, or Azure Government environmentsEDUCATION B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience.Benefits Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Equal Opportunity Employment Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.#J-18808-Ljbffr

ABOUT THE TEAM Salesforce's Public Sector business unit delivers PaaS and SaaS solutions to the U.S. Department of War—built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level.THE ROLE We need an SE who can operate across both sides of the DoW ecosystem—engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuits: running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story—you need to be able to build with it, not just talk about it.WHAT YOU'LL DO Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environmentMap requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus DefenseDesign, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operationsArchitect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission‑critical deploymentsClearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program officesSupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationPartner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pipeline and pursuit strategyBuild reusable POC assets, playbooks, and best‑practice guides to scale delivery across the DoW customer baseFeed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product MarketingWHAT YOU BRING Required 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferredHands‑on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratchPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environmentsDeep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation planFamiliarity with DoW compliance frameworksStrong written, verbal, and whiteboard communication skills—able to engage from developer to C‑suite, and from technical evaluator to COTRAbility to work cross‑functionally in a fast‑paced, team‑selling environment managing multiple pursuits simultaneouslyU.S. citizenship required; ability to obtain a DoW security clearance preferredAbility to travel domestically, including to military installations and industry eventsPreferred Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent engineering background; comfort with SQL and/or PythonExperience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Familiarity with GovCloud, AWS GovCloud, or Azure Government environmentsEDUCATION B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience.Benefits Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Equal Opportunity Employment Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.#J-18808-Ljbffr

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