Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director, Business and Finance Administration . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $12,917 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Director, Business and Finance Administration to support and manage various projects and initiatives for the B&F division. The incumbent will oversee the administrative unit and activities to ensure needs of the EVC/CFO are met. This position will also manage the Board of Trustees (BOT) process for all committees under the B&F division and manage Chief Administrative and Business Officer (CABO) activities. Though the position technically reports to the Chief of Staff, to support administrative team cohesion, this position will also receive direction from the EVC/CFO and the Associate Vice Chancellor for B&F. The position also works closely supporting the System Budget Office and supporting and receiving direction from the CABO chair and leadership group and interacts directly with Board of Trustee (BOT) members involved in B&F committees. The position also interacts directly with other CABO, BOT, and Chancellor’s Officer leaders to address concerns, support onboarding activities, or as needed. In general, this position is a very strategic and critical position within the EVC/CFO office. It requires extreme attention to detail and a proactive mindset to ensure deadlines, etc are met. This is a key position in the unit requiring professionalism to interact with the highest levels within the organization with the ability to ensure the office administrative needs are being addressed. The incumbent will juggle competing priorities in a dynamic and changing environment. This position requires the ability to problem-solve, critical thinking, the ability to work independently, autonomy, judgement, the ability to delegate, and strong communication and writing skills. The position requires setting and adhering to rigorous processes and deadlines. The incumbent must possess effective communication and listening skills and be able to work directly and interact with employees at all levels within the University as well as with external vendors and the public. The position is key in reviewing and crafting messages sent out regularly to various leadership groups and also ensuring proper messaging within board of trustees’ materials, presentations and items. The position will perform highly sensitive and confidential executive-level support work requiring an awareness of the EVC/CFO priorities and a good understanding of the functions of the Business & Finance division in relation to other units of the Office of the Chancellor, the Board of Trustees, and the CSU campuses. The position requires oversight, management, and coordination of confidential policy, employee, and institutional information that contributes significantly to the development of executive decisions. This position provides high-level support to the System Budget Office leadership to ensure effective communication, collaboration and coordination between the System Budget Office and EVC/CFO Office. Additionally, this position is responsible for reviewing and disseminating budget-related communications on behalf of the EVC/CFO to Trustees, Presidents, and Chancellor’s Office leadership. This position will provide backup in the absence of the Chief of Staff and will work closely with direct reports to provide backup and coverage to ensure all necessary activities are completed in a timely manner. The position ensures physical coverage for the office is set and maintained and is expected to physically report to the office on a regular basis. Responsibilities Under the general direction of the Chief of Staff to the Executive Vice Chancellor & Chief Financial Officer , the Director, Business and Finance Administration will perform duties as outlined below: -This position will oversee staff conducting the administrative duties of the office to ensure activities are performed accurately and timely. -Provide leadership to the administrative unit by identifying areas for improvement in efficiency and developing appropriate course of action. -Develop and maintain the Administrative Desk Manual, or similar, for the administrative unit. Allowing for cross training that will facilitate completion of tasks and coverage of duties in the event of unexpected absences. -This position will manage the entire Business & Finance process for the Board of Trustees. Identify, track, and edit items for Board of Trustees (BOT) agendas, ensuring preparation achieves legal posting deadlines. Attend relevant portions of BOT meetings to identify and track issues raised by Trustees. -Prepare orientation materials when new trustees are appointed. -Manage routine HR activities, including recruitments, onboarding, organizational changes, and employee separations. -Manage CABO meetings ensuring logistics are in place, work with CABO leadership and presenters to create the agenda, attend, and take meeting notes: interact with campus an auxiliary leadership to develop the annual meeting schedule. -Manage coordination and attend meetings of special committees/taskforces of the EVC/CFO, AVC, and Chief of Staff. -Represent the office of the EVC/CFO and the Chief of Staff at various office-wide group meetings. -Provide summary of discussions and follow-up action items to EVC/CFO and Chief of Staff. -Assist in many new strategic department activities. -Coordinate and conduct research and work on special projects and initiatives, as assigned by the Chief of Staff, EVC/CFO, or Associate Vice Chancellor. Includes research, evaluation, analysis, and written or oral reports with recommendations for action that may have systemwide application. Requires working with confidential data and information from the Chancellor’s Office and 23 campuses. -Analyze and interpret information, issues, and proposals for the EVC/CFO, Chief of Staff, AVC, Business & Finance and other executives. -Recognize the roles of responsibility, authority, and accountability to interpret organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed. -Develop resourceful solutions to respond to inquiries and complaints and/or prepare responses for other Chancellor’s Office staff. -Assist EVC/CFO, the EVC/CFO direct reports, and the Chief of Staff, as requested, with highly sensitive and confidential human resources issues, including recruitment, promotion, reorganization, and executive searches. -Provide management with valid and reliable information for planning purposes. -Prepare sensitive budget material related to executive decisions regarding student enrollment funding for presentation to CABO, presidents, Board of Trustees, and other CSU constituencies. -Perform related duties as required and deemed appropriate. Qualifications This position requires: -A bachelor’s degree in business administration, public policy, public administration, higher education administration, or a related field, including a minimum of 10 years of progressively responsible experience in a related area working for a senior executive or administrator in a complex work environment; or equivalent combination of education and experience is required. -Ability to handle highly confidential and sensitive matters. Strong oral and written communication skills. -Excel in working across multiple departments/divisions. -Possess excellent verbal and written communication skills, including accurate spelling, grammar usage, and editing skill. Have strong interpersonal skills and the ability to interact in a professional manner with all levels of staff and CSU constituencies. -Strong analytical skills to enable research, evaluation, and analysis. -Strong analytical, technical, and decision-making skills with a high-level of accuracy. -Knowledge of rules, regulations and policies related to the administration of the budget. -Strong problem-solving and conflict resolution skills to manage complex assignments and/or those that require balancing interests that may be at variance with each other. -This position requires that a person be highly organized and detail oriented, as well as able to handle multiple tasks simultaneously in a pressured environment with frequently shifting priorities and minimal supervision. Must have tolerance for ambiguity and ability to juggle multiple tasks simultaneously. -Ability to take initiative and use sound judgment in completing tasks, solving problems, developing solutions, and prioritizing work. Ability to prioritize tasks to ensure completion in a timely manner to meet deadlines and expectations. -A self-starter who works well independently and in groups, and who will take initiative to develop administrative efficiencies and work on new projects and initiatives, as well as encourage support staff to do the same. -Experience using standard office equipment (fax, copy machine, scanner) and software such as Word, Excel, PowerPoint, Outlook, and SharePoint, and be comfortable learning new software applications as required. Incumbent may be asked to quickly and accurately produce charts, graphs or tables, as well as draft letters, presentations, and other documents. -Prior experience using Microsoft Outlook to coordinate, manage, and schedule meetings as well as manage shared email boxes and contacts. Will serve as back-up when the Executive Assistant is out of the office. Preferred Qualifications -A Master’s degree in a related area is highly preferred. -Higher education knowledge and experience preferred. Application Period Priority consideration will be given to candidates who apply by April 9, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director, Business and Finance Administration . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $12,917 per month, commensurate with qualifications and experience. The salary range for this classification is $6,563 to $21,066 per month. Classification Administrator III Position Information The California State University, Office of the Chancellor, is seeking a Director, Business and Finance Administration to support and manage various projects and initiatives for the B&F division. The incumbent will oversee the administrative unit and activities to ensure needs of the EVC/CFO are met. This position will also manage the Board of Trustees (BOT) process for all committees under the B&F division and manage Chief Administrative and Business Officer (CABO) activities. Though the position technically reports to the Chief of Staff, to support administrative team cohesion, this position will also receive direction from the EVC/CFO and the Associate Vice Chancellor for B&F. The position also works closely supporting the System Budget Office and supporting and receiving direction from the CABO chair and leadership group and interacts directly with Board of Trustee (BOT) members involved in B&F committees. The position also interacts directly with other CABO, BOT, and Chancellor’s Officer leaders to address concerns, support onboarding activities, or as needed. In general, this position is a very strategic and critical position within the EVC/CFO office. It requires extreme attention to detail and a proactive mindset to ensure deadlines, etc are met. This is a key position in the unit requiring professionalism to interact with the highest levels within the organization with the ability to ensure the office administrative needs are being addressed. The incumbent will juggle competing priorities in a dynamic and changing environment. This position requires the ability to problem-solve, critical thinking, the ability to work independently, autonomy, judgement, the ability to delegate, and strong communication and writing skills. The position requires setting and adhering to rigorous processes and deadlines. The incumbent must possess effective communication and listening skills and be able to work directly and interact with employees at all levels within the University as well as with external vendors and the public. The position is key in reviewing and crafting messages sent out regularly to various leadership groups and also ensuring proper messaging within board of trustees’ materials, presentations and items. The position will perform highly sensitive and confidential executive-level support work requiring an awareness of the EVC/CFO priorities and a good understanding of the functions of the Business & Finance division in relation to other units of the Office of the Chancellor, the Board of Trustees, and the CSU campuses. The position requires oversight, management, and coordination of confidential policy, employee, and institutional information that contributes significantly to the development of executive decisions. This position provides high-level support to the System Budget Office leadership to ensure effective communication, collaboration and coordination between the System Budget Office and EVC/CFO Office. Additionally, this position is responsible for reviewing and disseminating budget-related communications on behalf of the EVC/CFO to Trustees, Presidents, and Chancellor’s Office leadership. This position will provide backup in the absence of the Chief of Staff and will work closely with direct reports to provide backup and coverage to ensure all necessary activities are completed in a timely manner. The position ensures physical coverage for the office is set and maintained and is expected to physically report to the office on a regular basis. Responsibilities Under the general direction of the Chief of Staff to the Executive Vice Chancellor & Chief Financial Officer , the Director, Business and Finance Administration will perform duties as outlined below: -This position will oversee staff conducting the administrative duties of the office to ensure activities are performed accurately and timely. -Provide leadership to the administrative unit by identifying areas for improvement in efficiency and developing appropriate course of action. -Develop and maintain the Administrative Desk Manual, or similar, for the administrative unit. Allowing for cross training that will facilitate completion of tasks and coverage of duties in the event of unexpected absences. -This position will manage the entire Business & Finance process for the Board of Trustees. Identify, track, and edit items for Board of Trustees (BOT) agendas, ensuring preparation achieves legal posting deadlines. Attend relevant portions of BOT meetings to identify and track issues raised by Trustees. -Prepare orientation materials when new trustees are appointed. -Manage routine HR activities, including recruitments, onboarding, organizational changes, and employee separations. -Manage CABO meetings ensuring logistics are in place, work with CABO leadership and presenters to create the agenda, attend, and take meeting notes: interact with campus an auxiliary leadership to develop the annual meeting schedule. -Manage coordination and attend meetings of special committees/taskforces of the EVC/CFO, AVC, and Chief of Staff. -Represent the office of the EVC/CFO and the Chief of Staff at various office-wide group meetings. -Provide summary of discussions and follow-up action items to EVC/CFO and Chief of Staff. -Assist in many new strategic department activities. -Coordinate and conduct research and work on special projects and initiatives, as assigned by the Chief of Staff, EVC/CFO, or Associate Vice Chancellor. Includes research, evaluation, analysis, and written or oral reports with recommendations for action that may have systemwide application. Requires working with confidential data and information from the Chancellor’s Office and 23 campuses. -Analyze and interpret information, issues, and proposals for the EVC/CFO, Chief of Staff, AVC, Business & Finance and other executives. -Recognize the roles of responsibility, authority, and accountability to interpret organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed. -Develop resourceful solutions to respond to inquiries and complaints and/or prepare responses for other Chancellor’s Office staff. -Assist EVC/CFO, the EVC/CFO direct reports, and the Chief of Staff, as requested, with highly sensitive and confidential human resources issues, including recruitment, promotion, reorganization, and executive searches. -Provide management with valid and reliable information for planning purposes. -Prepare sensitive budget material related to executive decisions regarding student enrollment funding for presentation to CABO, presidents, Board of Trustees, and other CSU constituencies. -Perform related duties as required and deemed appropriate. Qualifications This position requires: -A bachelor’s degree in business administration, public policy, public administration, higher education administration, or a related field, including a minimum of 10 years of progressively responsible experience in a related area working for a senior executive or administrator in a complex work environment; or equivalent combination of education and experience is required. -Ability to handle highly confidential and sensitive matters. Strong oral and written communication skills. -Excel in working across multiple departments/divisions. -Possess excellent verbal and written communication skills, including accurate spelling, grammar usage, and editing skill. Have strong interpersonal skills and the ability to interact in a professional manner with all levels of staff and CSU constituencies. -Strong analytical skills to enable research, evaluation, and analysis. -Strong analytical, technical, and decision-making skills with a high-level of accuracy. -Knowledge of rules, regulations and policies related to the administration of the budget. -Strong problem-solving and conflict resolution skills to manage complex assignments and/or those that require balancing interests that may be at variance with each other. -This position requires that a person be highly organized and detail oriented, as well as able to handle multiple tasks simultaneously in a pressured environment with frequently shifting priorities and minimal supervision. Must have tolerance for ambiguity and ability to juggle multiple tasks simultaneously. -Ability to take initiative and use sound judgment in completing tasks, solving problems, developing solutions, and prioritizing work. Ability to prioritize tasks to ensure completion in a timely manner to meet deadlines and expectations. -A self-starter who works well independently and in groups, and who will take initiative to develop administrative efficiencies and work on new projects and initiatives, as well as encourage support staff to do the same. -Experience using standard office equipment (fax, copy machine, scanner) and software such as Word, Excel, PowerPoint, Outlook, and SharePoint, and be comfortable learning new software applications as required. Incumbent may be asked to quickly and accurately produce charts, graphs or tables, as well as draft letters, presentations, and other documents. -Prior experience using Microsoft Outlook to coordinate, manage, and schedule meetings as well as manage shared email boxes and contacts. Will serve as back-up when the Executive Assistant is out of the office. Preferred Qualifications -A Master’s degree in a related area is highly preferred. -Higher education knowledge and experience preferred. Application Period Priority consideration will be given to candidates who apply by April 9, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Digital Productivity Solutions Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,930 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Digital Productivity Solutions Manager to lead a team of SharePoint administrators, specialists, and web developers to create solutions that address the business and productivity needs of the Chancellor’s Office and Campus stakeholders. This individual guides the team through developing governance, best practices, and documentation. In addition, this individual works with users to collect needs and ensure high-quality, easy-to-use solutions created with automation, workflows, integrations, and user-friendly front ends. Responsibilities Under the general direction of the Associate Director of Productivity Services , the Digital Productivity Solutions Manager will: -Oversee and manage the web solutions team to include approving absences, conducting performance evaluations and assigning work. -Act as a liaison; serve as a point of contact between the CSU community and Productivity Services. -Partner with our users and technical team members to develop well thought out solutions that are easy to use, streamlined, and meet security requirements. -Plan, organize and manage projects to meet or exceed expectations around solution development. -Facilitate the development, implementation, and deployment of user-facing solutions hosted in Adobe Sign and Microsoft 365. -Oversee the creation of connections between tools and platforms. -Create documentation and assist in developing policies and procedures regarding the proper use and management of web tools such as Adobe Sign, Power Platform, and SharePoint Online. -Build Change Requests (CR) that are documented with the appropriate level of detail, and a compelling case as to why changes should be approved. -Design and implement governance around Microsoft Teams, Microsoft Power Platform, and SharePoint Online. -Proactively assign tickets in our team’s queue, manage tickets, and ensure tickets are updated with the appropriate level of detail, including work and closure notes, and that such tickets are satisfied and resolved in a timely manner. -Guide team and provide professional development opportunities to ensure skills stay sharp and relevant. -Develop automations to eliminate manual, redundant workflows using Microsoft’s Power Automate, Adobe Sign workflows and Microsoft 365 applications. -Create centrally managed Power Platform applications to increase efficiency for stakeholders. Qualifications This position requires: -This position requires a bachelor’s degree in a related field, or an equivalent combination of education and related experience is required. -Requires a minimum of five years of experience in a technology-related role. -Minimum of two years of experience managing people is required. -Strong and demonstratable familiarity with the Microsoft Power Platform, SharePoint, and system integration is required. -Project management skills are required. Preferred Qualifications -Experience working in the higher education environment is preferred. Interpersonal Skills -Work collaboratively in and across team environments and independently as needed. -Provide excellent service and exhibit outstanding service orientation. -Proactively approach users to offer support. -Ability to identify and involve key players in decision-making and problem-solving. -Expertise in managing large group meetings, including virtual, in-person, and hybrid. Communication Skills -Ability to write clearly and, when necessary, convincingly, and target messaging for the intended audiences. -Experience facilitating dialog with individuals, and with groups that contain stakeholders with varying interests and perspectives. -Excellent oral communication/interpersonal skills including the ability to communicate plans. -Conflict resolution skills. -Ability to comprehensively and reliably document work performed in the form of ticket close notes. -Skill in documenting solutions and procedures in narrative, step-by-step or visual formats such as flowcharts. Project Management Skills -Exceptional attention to detail and strong organizational skills. -Ability to critically assess requirements and break them down into small pieces, prioritizing and sequencing them appropriately. -Ability to track and document information between multiple parties. -Ability to quickly and accurately gather and disseminate information to the appropriate parties. -Experience working collaboratively on efforts with diverse audiences. Analytical Skills -Ability to recognize, assess, and analyze complexities and ambiguities, and a willingness to exercise non-binary thinking to develop creative solutions that both satisfy needs and align with best development and security practices. -A willingness to assess and question current business processes and suggest improvements to enhance operational effectiveness and solution usability. -Desire and willingness to assist others in troubleshooting, including quickly identifying problems and acting appropriately. -Ability to assist others in proactively identifying and understanding problems from a broad, interactive perspective and using appropriate sources to research technical problems. -Ability to assist others in applying judgment to standard and non-standard applications, situations, and systems. -Competent with analyzing business application requirements necessary for the design and delivery of solutions. Technical Skills -Knowledge of Microsoft 365 software required including development using Power Apps, Power Automate, Power BI, Forms, and SharePoint Online. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) including Microsoft Visio. -Working knowledge of supporting, configuring, and integrating Productivity software to collect e-signatures, questionnaires, workflow, chat, and video conferencing. -Experience with database design and normalization. -Experience with application program development, including analysis, design, and coding. -Familiarity with information security concepts such as data classification, encryption, access control, and confidentiality. Application Period Priority consideration will be given to candidates who apply by March 11, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Digital Productivity Solutions Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,930 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Digital Productivity Solutions Manager to lead a team of SharePoint administrators, specialists, and web developers to create solutions that address the business and productivity needs of the Chancellor’s Office and Campus stakeholders. This individual guides the team through developing governance, best practices, and documentation. In addition, this individual works with users to collect needs and ensure high-quality, easy-to-use solutions created with automation, workflows, integrations, and user-friendly front ends. Responsibilities Under the general direction of the Associate Director of Productivity Services , the Digital Productivity Solutions Manager will: -Oversee and manage the web solutions team to include approving absences, conducting performance evaluations and assigning work. -Act as a liaison; serve as a point of contact between the CSU community and Productivity Services. -Partner with our users and technical team members to develop well thought out solutions that are easy to use, streamlined, and meet security requirements. -Plan, organize and manage projects to meet or exceed expectations around solution development. -Facilitate the development, implementation, and deployment of user-facing solutions hosted in Adobe Sign and Microsoft 365. -Oversee the creation of connections between tools and platforms. -Create documentation and assist in developing policies and procedures regarding the proper use and management of web tools such as Adobe Sign, Power Platform, and SharePoint Online. -Build Change Requests (CR) that are documented with the appropriate level of detail, and a compelling case as to why changes should be approved. -Design and implement governance around Microsoft Teams, Microsoft Power Platform, and SharePoint Online. -Proactively assign tickets in our team’s queue, manage tickets, and ensure tickets are updated with the appropriate level of detail, including work and closure notes, and that such tickets are satisfied and resolved in a timely manner. -Guide team and provide professional development opportunities to ensure skills stay sharp and relevant. -Develop automations to eliminate manual, redundant workflows using Microsoft’s Power Automate, Adobe Sign workflows and Microsoft 365 applications. -Create centrally managed Power Platform applications to increase efficiency for stakeholders. Qualifications This position requires: -This position requires a bachelor’s degree in a related field, or an equivalent combination of education and related experience is required. -Requires a minimum of five years of experience in a technology-related role. -Minimum of two years of experience managing people is required. -Strong and demonstratable familiarity with the Microsoft Power Platform, SharePoint, and system integration is required. -Project management skills are required. Preferred Qualifications -Experience working in the higher education environment is preferred. Interpersonal Skills -Work collaboratively in and across team environments and independently as needed. -Provide excellent service and exhibit outstanding service orientation. -Proactively approach users to offer support. -Ability to identify and involve key players in decision-making and problem-solving. -Expertise in managing large group meetings, including virtual, in-person, and hybrid. Communication Skills -Ability to write clearly and, when necessary, convincingly, and target messaging for the intended audiences. -Experience facilitating dialog with individuals, and with groups that contain stakeholders with varying interests and perspectives. -Excellent oral communication/interpersonal skills including the ability to communicate plans. -Conflict resolution skills. -Ability to comprehensively and reliably document work performed in the form of ticket close notes. -Skill in documenting solutions and procedures in narrative, step-by-step or visual formats such as flowcharts. Project Management Skills -Exceptional attention to detail and strong organizational skills. -Ability to critically assess requirements and break them down into small pieces, prioritizing and sequencing them appropriately. -Ability to track and document information between multiple parties. -Ability to quickly and accurately gather and disseminate information to the appropriate parties. -Experience working collaboratively on efforts with diverse audiences. Analytical Skills -Ability to recognize, assess, and analyze complexities and ambiguities, and a willingness to exercise non-binary thinking to develop creative solutions that both satisfy needs and align with best development and security practices. -A willingness to assess and question current business processes and suggest improvements to enhance operational effectiveness and solution usability. -Desire and willingness to assist others in troubleshooting, including quickly identifying problems and acting appropriately. -Ability to assist others in proactively identifying and understanding problems from a broad, interactive perspective and using appropriate sources to research technical problems. -Ability to assist others in applying judgment to standard and non-standard applications, situations, and systems. -Competent with analyzing business application requirements necessary for the design and delivery of solutions. Technical Skills -Knowledge of Microsoft 365 software required including development using Power Apps, Power Automate, Power BI, Forms, and SharePoint Online. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) including Microsoft Visio. -Working knowledge of supporting, configuring, and integrating Productivity software to collect e-signatures, questionnaires, workflow, chat, and video conferencing. -Experience with database design and normalization. -Experience with application program development, including analysis, design, and coding. -Familiarity with information security concepts such as data classification, encryption, access control, and confidentiality. Application Period Priority consideration will be given to candidates who apply by March 11, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Assistant, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,417 per month, commensurate with qualifications and experience. The salary range for this classification is $4,028 to $7,336 per month. Classification Confidential Office Support III Position Information The California State University, Office of the Chancellor, is seeking an Administrative Assistant, Civil Rights to be responsible to provide general administrative support to the Civil Rights office. This includes providing general office support, coordination of events, collection and organization of data, and assistance with the preparation of reports and presentations. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Assistant, Civil Rights will: -Supports the administrative needs of the Civil Rights department to include coordination of projects. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Assist with making travel and other arrangements, and processing reimbursements. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform other duties as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Civil Rights meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of three years progressively responsible administrative support experience is required. A Bachelor’s degree is highly desired. -Excellent interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including SharePoint and Smartsheet is preferred. Application Period Priority consideration will be given to candidates who apply by April 3, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Assistant, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,417 per month, commensurate with qualifications and experience. The salary range for this classification is $4,028 to $7,336 per month. Classification Confidential Office Support III Position Information The California State University, Office of the Chancellor, is seeking an Administrative Assistant, Civil Rights to be responsible to provide general administrative support to the Civil Rights office. This includes providing general office support, coordination of events, collection and organization of data, and assistance with the preparation of reports and presentations. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Assistant, Civil Rights will: -Supports the administrative needs of the Civil Rights department to include coordination of projects. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Assist with making travel and other arrangements, and processing reimbursements. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform other duties as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Civil Rights meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of three years progressively responsible administrative support experience is required. A Bachelor’s degree is highly desired. -Excellent interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including SharePoint and Smartsheet is preferred. Application Period Priority consideration will be given to candidates who apply by April 3, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time: