CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Apr 09, 2024
Seasonal
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Minimum Qualifications Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Preferred Qualifications Pay Range $20.80/hour Division Name Communications & Public Inform EEO Category Para-Prof Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects. Desired Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of statistical analysis. Skill in oral and written communication. Skill in using computers and related software applications. Ability to work with minimal supervision. Ability to operate a computer keyboard and other basic office equipment. Ability to communicate clearly and effectively. Ability to create clear and concise reports. Ability to establish and maintain effective communication and working relationships with City employees and the public. Regular/Temporary Temporary EEO/AA Statement City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Posting Detail Information How many vacant positions? 1 Posting Title Undergraduate Intern - Communications Type of Posting External Job Search Category Internships Criminal Background Investigation This position does not require a Criminal Background Investigation Full/Part Time Part-Time Department Communications and Public Information Office Location 5202 E Ben White Blvd About Department & Key Responsibilities Key Responsibilities - this position will manage tasks associated with community engagement activities, including, but not limited to, the following: Coordination of logistics associated with engagement activities. Note-taking during input-gathering sessions Correspondence and meetings with stakeholders Reporting, analysis, and synthesis of data for presentations to staff and City Council Attendance and participation at staff meetings to develop engagement strategies Applicants should possess strong writing, speaking, typing, interpersonal, leadership, and organizational skills. Applicants should be able to work under tight deadlines with limited advance notice of their assignments. They should have demonstrated experience in working with large teams and managing complex projects. Work hours/schedule - 15-20 hours per week The intern will generally report for work during weekday normal business hours (8:30 a.m. - 5:30 p.m.) but may, on occasion, be called upon to assist with community engagement meetings in the early morning, later evening, or weekends. Days and Hours Internship to start 05/01/2023 and end on 08/31/2023; 15-20 hours per week, flexible. Physical Demands Job Close Date 04/29/2024 Special Instructions to Applicants Attach a resume (required), cover letter (required). Preferred Fields of Study Applicants from a variety of educational backgrounds will be considered. Applicants majoring in communications, government/political science, and psychology are encouraged to apply. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Intern - Undergraduate position are: Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Do you meet these minimum qualifications? Yes No * Briefly summarize your interest in the position and the number of hours that you can intern weekly. (Open Ended Question) * Do you have experience in community engagement? If yes, describe your role. If not, please type N/A (Open Ended Question) Applicant Documents Required Documents Cover Letter Resume Optional Documents
Apr 17, 2024
Minimum Qualifications Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Preferred Qualifications Pay Range $20.80/hour Division Name Communications & Public Inform EEO Category Para-Prof Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects. Desired Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of statistical analysis. Skill in oral and written communication. Skill in using computers and related software applications. Ability to work with minimal supervision. Ability to operate a computer keyboard and other basic office equipment. Ability to communicate clearly and effectively. Ability to create clear and concise reports. Ability to establish and maintain effective communication and working relationships with City employees and the public. Regular/Temporary Temporary EEO/AA Statement City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Posting Detail Information How many vacant positions? 1 Posting Title Undergraduate Intern - Communications Type of Posting External Job Search Category Internships Criminal Background Investigation This position does not require a Criminal Background Investigation Full/Part Time Part-Time Department Communications and Public Information Office Location 5202 E Ben White Blvd About Department & Key Responsibilities Key Responsibilities - this position will manage tasks associated with community engagement activities, including, but not limited to, the following: Coordination of logistics associated with engagement activities. Note-taking during input-gathering sessions Correspondence and meetings with stakeholders Reporting, analysis, and synthesis of data for presentations to staff and City Council Attendance and participation at staff meetings to develop engagement strategies Applicants should possess strong writing, speaking, typing, interpersonal, leadership, and organizational skills. Applicants should be able to work under tight deadlines with limited advance notice of their assignments. They should have demonstrated experience in working with large teams and managing complex projects. Work hours/schedule - 15-20 hours per week The intern will generally report for work during weekday normal business hours (8:30 a.m. - 5:30 p.m.) but may, on occasion, be called upon to assist with community engagement meetings in the early morning, later evening, or weekends. Days and Hours Internship to start 05/01/2023 and end on 08/31/2023; 15-20 hours per week, flexible. Physical Demands Job Close Date 04/29/2024 Special Instructions to Applicants Attach a resume (required), cover letter (required). Preferred Fields of Study Applicants from a variety of educational backgrounds will be considered. Applicants majoring in communications, government/political science, and psychology are encouraged to apply. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Intern - Undergraduate position are: Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Do you meet these minimum qualifications? Yes No * Briefly summarize your interest in the position and the number of hours that you can intern weekly. (Open Ended Question) * Do you have experience in community engagement? If yes, describe your role. If not, please type N/A (Open Ended Question) Applicant Documents Required Documents Cover Letter Resume Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: $4,610 to $4,916 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success (OSS) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSS oversees the coordinator of academic advising initiatives and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSS provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSS provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Testing Services, and STEM SUCCESS. DUTIES AND RESPONSIBILITIES Assist with Program Development & Coordination: Assist in coordinating and facilitating the PolyTransfer & PolyTransfer Advantage program components including the PolyTransfer Summer/Spring Transition Programs, Summer Academy, developing detailed programing and activities throughout academic year Assist with preparing and submitting a comprehensive program proposal for PolyTransfer for review and approval from department leadership Support with development and implementation of the PolyTransfer program; securing speakers; assists with program logistics; leading activities and presentations Assist with overseeing daily operations of programs and be able to anticipate needs Assist with program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Support with management and tracking of mentorship program including marketing, recruitment, matching, workshops, socials and ongoing support for mentees and volunteer faculty/staff mentors Support with planning and leading information sessions, presentations, campus visits for prospective, incoming, and continuing students and families Support with tabling during New Student Orientations and other outreach events to promote PolyTransfer programs and events for incoming students and families Support with developing and coordinating programs and workshops to support transfer students in their transition to CPP and graduation. Assist with coordinating National Transfer Student Week series of events, workshops, and activities. Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat bot technology to send strategic communication nudges. Advising and Coaching Apply student development theory principles when working with students Provide coaching to identified student groups Meet with students regarding emotional, behavioral, and/or academic concerns by coordinating initial meetings with students and utilize interpersonal, fact gathering, and analytical skills to determine the severity of the situation and respond accordingly Refer students to campus programs and services when appropriate Utilize CPP Connect to create coaching campaigns, monitor academic progress, and respond to early alerts Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus PolyTransfer website. Help with drafting correspondence to various groups of prospective, incoming, and continuing students Support with coordinating marketing efforts with other key departments who are communicating with prospective students to ensure the accurate and timely receipt of information about transfer student programs. Provide information to prospective students, incoming students, and parents about the benefits of the PolyTransfer and PolyTransfer Advantage programs. Support with designing, development, and implementation of training for relevant campus faculty and staff regarding the first-gen college student population. Assist with regular communication and contact with support staff, faculty and other campus stakeholders to ensure alignment, transparency and smooth operations Leadership Assist in the recruitment and selection process of student leaders. Support with hiring, training, supervising, and providing input for evaluation of student leaders. Delegate tasks to student leaders and provide them with space to plan, organize, problem solve, and implement programs. Assessment, Evaluation and Reporting As assigned, present the PolyTransfer & PolyTransfer Advantage models at off-campus workshops and conferences. Assist with tracking transfer student programs participants and providing relevant statistics and reports as requested. Support with assessing and evaluating all phases of the Poly Transfer and Poly Transfer Advantage programs in order to enhance its effectiveness; ensures that students, faculty, and staff are provided with opportunities to evaluate the program. Assist department leadership with drawing on evaluations of previous programming and interventions and recommend appropriate program changes. Other Provide support to the Director of Academic Support & Learning Services, Senior Coordinators, and other 055 staff during program activities (opening events, workshops, study time, closing events, assessment, marketing, etc.) Participate in staff development and meetings QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Knowledgeable in transfer student related topics and experiences. Experience with student affairs programming, basic experience with assessment activities, and understanding of student development theory. Experience working with under-represented, first generation, and transfer students. Demonstrates compassion for student needs as well as to faculty and the surrounding community, demonstrates patience, objectivity, responsiveness, and persuasiveness, independent decision-making skills are desired. The candidate communicates clearly through a variety of modes that includes verbal, written and presentational, demonstrates effective listening skills. Ability to effectively interact with students from varied cultures and backgrounds. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Apr 23 2024 Pacific Daylight Time Closing Date/Time:
Apr 10, 2024
Type of Appointment : Full-Time, Long Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: $4,610 to $4,916 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success (OSS) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSS oversees the coordinator of academic advising initiatives and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSS provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSS provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Testing Services, and STEM SUCCESS. DUTIES AND RESPONSIBILITIES Assist with Program Development & Coordination: Assist in coordinating and facilitating the PolyTransfer & PolyTransfer Advantage program components including the PolyTransfer Summer/Spring Transition Programs, Summer Academy, developing detailed programing and activities throughout academic year Assist with preparing and submitting a comprehensive program proposal for PolyTransfer for review and approval from department leadership Support with development and implementation of the PolyTransfer program; securing speakers; assists with program logistics; leading activities and presentations Assist with overseeing daily operations of programs and be able to anticipate needs Assist with program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Support with management and tracking of mentorship program including marketing, recruitment, matching, workshops, socials and ongoing support for mentees and volunteer faculty/staff mentors Support with planning and leading information sessions, presentations, campus visits for prospective, incoming, and continuing students and families Support with tabling during New Student Orientations and other outreach events to promote PolyTransfer programs and events for incoming students and families Support with developing and coordinating programs and workshops to support transfer students in their transition to CPP and graduation. Assist with coordinating National Transfer Student Week series of events, workshops, and activities. Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat bot technology to send strategic communication nudges. Advising and Coaching Apply student development theory principles when working with students Provide coaching to identified student groups Meet with students regarding emotional, behavioral, and/or academic concerns by coordinating initial meetings with students and utilize interpersonal, fact gathering, and analytical skills to determine the severity of the situation and respond accordingly Refer students to campus programs and services when appropriate Utilize CPP Connect to create coaching campaigns, monitor academic progress, and respond to early alerts Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus PolyTransfer website. Help with drafting correspondence to various groups of prospective, incoming, and continuing students Support with coordinating marketing efforts with other key departments who are communicating with prospective students to ensure the accurate and timely receipt of information about transfer student programs. Provide information to prospective students, incoming students, and parents about the benefits of the PolyTransfer and PolyTransfer Advantage programs. Support with designing, development, and implementation of training for relevant campus faculty and staff regarding the first-gen college student population. Assist with regular communication and contact with support staff, faculty and other campus stakeholders to ensure alignment, transparency and smooth operations Leadership Assist in the recruitment and selection process of student leaders. Support with hiring, training, supervising, and providing input for evaluation of student leaders. Delegate tasks to student leaders and provide them with space to plan, organize, problem solve, and implement programs. Assessment, Evaluation and Reporting As assigned, present the PolyTransfer & PolyTransfer Advantage models at off-campus workshops and conferences. Assist with tracking transfer student programs participants and providing relevant statistics and reports as requested. Support with assessing and evaluating all phases of the Poly Transfer and Poly Transfer Advantage programs in order to enhance its effectiveness; ensures that students, faculty, and staff are provided with opportunities to evaluate the program. Assist department leadership with drawing on evaluations of previous programming and interventions and recommend appropriate program changes. Other Provide support to the Director of Academic Support & Learning Services, Senior Coordinators, and other 055 staff during program activities (opening events, workshops, study time, closing events, assessment, marketing, etc.) Participate in staff development and meetings QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Knowledgeable in transfer student related topics and experiences. Experience with student affairs programming, basic experience with assessment activities, and understanding of student development theory. Experience working with under-represented, first generation, and transfer students. Demonstrates compassion for student needs as well as to faculty and the surrounding community, demonstrates patience, objectivity, responsiveness, and persuasiveness, independent decision-making skills are desired. The candidate communicates clearly through a variety of modes that includes verbal, written and presentational, demonstrates effective listening skills. Ability to effectively interact with students from varied cultures and backgrounds. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Apr 23 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long-Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success, Equity, and Innovation (OSSEI) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSSEI oversees the coordination of academic advising initatives; and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSSEI provides oversight for academic and student success as related to academic policies, university advising, academic-related iniatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSSEI provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Science Success (STEM SUCCESS), and academic innovation initiatives as it pertains to high impact practices. DUTIES AND RESPONSIBILITIES Program Coordination Plan and coordinate the Bronco Scholars Program, develop a comprehensive summer schedule detailing day-to-day program courses and activities Prepare and submit a comprehensive summer and academic year proposal for the Bronco Scholars Program for review and approval from department leadership Develop and implement Bronco Scholar program components; secure speakers; assist with program implementation and logistics; lead activities and presentations Oversee daily operations of transition program and be able to anticipate needs Respond to and document student conduct issues and report them to Senior Coordinator as soon as possible Respond to serious or emergency situations following an establish emergency protocol. Assist department leadership with the program budget and negotiating vendor contracts Develop Bronco Scholars program workshops, activities, and events including providing timelines, staffing and resources needed Assist with textbooks and other instructional and program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Managing and tracking loaner laptop and textbook program Monitoring student daily attendance during residential program and academic year programming; taking action to locate and resolve absences with the support of student staff Developing and maintaining student handbook outlining program schedule, program expectations, university policies, resources and contact information; as well as design and maintain course on Canvas Plan and lead Information Sessions including communication, marketing, program schedule, room reservations, catering, provide guidance and registration support Coordinate program kick-off, move-in, closing ceremony and move-out Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat (chat bot technology) to send strategic communication nudges Lead the planning and development of year-round student programming activities that will continue to strengthen student's sense of belonging and use of academic support resources including Fall Welcome, socials, and other community building activities. Leadership Oversee the student assistant hiring process including recruitment, information sessions, candidate selection, interviews, and final recommendations to the Senior Coordinator of Academic Support & Engagement and the Director of Academic Support and Learning Services for the various student worker positions which include office assistants, peer mentors and Residential Advisors. Develop comprehensive student assistant training to prepare student staff to support with program recruitment, outreach, mentorship and knowledge of campus resources Continuously assess student staff development and progress to identify additional training needs Responsible for providing supervision, guidance and direction to student assistants Manage student assistant work schedules and maintain process to support Senior Coordinator with timesheet approval process Conduct regular student staff meetings including set up agenda items and taking minutes Coordinate semesterly performance evaluations of all student staff and provide constructive feedback for their ongoing development and improvement Provide Senior Coordinator with student staff updates and any performance concerns to develop appropriate action plan Responsible for submitting hiring and re-hire paperwork for student assistants and staying abreast the HR process to ensure timely hire and payroll processing Advising/Coaching Participate in and support large campus registration programs such as New Student Orientation to assist students to register for the appropriate math and English courses. Respond to email, telephone, and in-person inquiries regarding the Bronco Scholars Program and individual student math and English course placement. Troubleshoot registration problems related to math and English courses during the summer program and regular academic year. Provide ongoing success coaching to Bronco Scholar cohort participants to ensure their long-term success Provide ongoing advising to ensure timely completion of GE math and English and with asses potential need for additional academic support services. Utilize CPP connect features like progress reports and campaigns to monitor student progress and schedule appointments Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus Bronco Scholars website. Draft correspondence to various groups of prospective, incoming, and continuing students Coordinate marketing efforts with other key departments who are communicating with prospective students and/or applicants to ensure the accurate and timely receipt of information about the Bronco Scholars Program. Provide information to prospective students, incoming students, and parents about the benefits of the Bronco Scholars Program. Design, develop, and implement training for relevant campus faculty and staff regarding the Bronco Scholars Program. Responsible for maintaining regular communication and contact with support staff, faculty, and other campus stakeholders to ensure alignment, transparency and smooth operations Assessment, Evaluation and Reporting As assigned, present the Bronco Scholars model in conjunction with other key campus partners at off-campus workshops and conferences. Track Bronco Scholar Program participants through the program and provide relevant statistics and reports as requested. Lead and facilitate the recruitment and application process for the Bronco Scholars program; review applications of prospective participants, assess eligibility, propose enrollment targets, and provides preliminary information on the profile of the students expected to enroll in the program. Assess and evaluate all phases of the Bronco Scholars program in order to enhance its effectiveness; ensures that students, faculty and staff are provided with opportunities to evaluate the program. Ensure all program participants and program student staff and faculty complete assessment as required by evaluation team Draw on evaluations of previous summer programs and sessions and recommend appropriate program changes QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Counseling-knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making. Communication/Interpersonal-communicates clearly through a variety of modes that include verbal, written and presentational, demonstrates effective listening skills. Planning and Organization-ability to plan and organize personal visitation schedules, develops comprehensive program components, sets realistic goals, and prepares strategies for goal attainment. Analytical-assesses various strategies to efficiently carry out assigned duties. Teamwork-promotes the group over the individual, makes the success of the unit a top priority, and works well with co-workers and colleagues, responsive to requests from constituent groups. Technology-utilizes technology to maximize efficiencies and economies of scale. Diversity-ability to effectively interact with students at all class levels from varied cultures and backgrounds. Collaboration-demonstrated experience forming and maintain large scale collaborations Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
Apr 05, 2024
Type of Appointment : Full-Time, Long-Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success, Equity, and Innovation (OSSEI) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSSEI oversees the coordination of academic advising initatives; and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSSEI provides oversight for academic and student success as related to academic policies, university advising, academic-related iniatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSSEI provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Science Success (STEM SUCCESS), and academic innovation initiatives as it pertains to high impact practices. DUTIES AND RESPONSIBILITIES Program Coordination Plan and coordinate the Bronco Scholars Program, develop a comprehensive summer schedule detailing day-to-day program courses and activities Prepare and submit a comprehensive summer and academic year proposal for the Bronco Scholars Program for review and approval from department leadership Develop and implement Bronco Scholar program components; secure speakers; assist with program implementation and logistics; lead activities and presentations Oversee daily operations of transition program and be able to anticipate needs Respond to and document student conduct issues and report them to Senior Coordinator as soon as possible Respond to serious or emergency situations following an establish emergency protocol. Assist department leadership with the program budget and negotiating vendor contracts Develop Bronco Scholars program workshops, activities, and events including providing timelines, staffing and resources needed Assist with textbooks and other instructional and program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Managing and tracking loaner laptop and textbook program Monitoring student daily attendance during residential program and academic year programming; taking action to locate and resolve absences with the support of student staff Developing and maintaining student handbook outlining program schedule, program expectations, university policies, resources and contact information; as well as design and maintain course on Canvas Plan and lead Information Sessions including communication, marketing, program schedule, room reservations, catering, provide guidance and registration support Coordinate program kick-off, move-in, closing ceremony and move-out Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat (chat bot technology) to send strategic communication nudges Lead the planning and development of year-round student programming activities that will continue to strengthen student's sense of belonging and use of academic support resources including Fall Welcome, socials, and other community building activities. Leadership Oversee the student assistant hiring process including recruitment, information sessions, candidate selection, interviews, and final recommendations to the Senior Coordinator of Academic Support & Engagement and the Director of Academic Support and Learning Services for the various student worker positions which include office assistants, peer mentors and Residential Advisors. Develop comprehensive student assistant training to prepare student staff to support with program recruitment, outreach, mentorship and knowledge of campus resources Continuously assess student staff development and progress to identify additional training needs Responsible for providing supervision, guidance and direction to student assistants Manage student assistant work schedules and maintain process to support Senior Coordinator with timesheet approval process Conduct regular student staff meetings including set up agenda items and taking minutes Coordinate semesterly performance evaluations of all student staff and provide constructive feedback for their ongoing development and improvement Provide Senior Coordinator with student staff updates and any performance concerns to develop appropriate action plan Responsible for submitting hiring and re-hire paperwork for student assistants and staying abreast the HR process to ensure timely hire and payroll processing Advising/Coaching Participate in and support large campus registration programs such as New Student Orientation to assist students to register for the appropriate math and English courses. Respond to email, telephone, and in-person inquiries regarding the Bronco Scholars Program and individual student math and English course placement. Troubleshoot registration problems related to math and English courses during the summer program and regular academic year. Provide ongoing success coaching to Bronco Scholar cohort participants to ensure their long-term success Provide ongoing advising to ensure timely completion of GE math and English and with asses potential need for additional academic support services. Utilize CPP connect features like progress reports and campaigns to monitor student progress and schedule appointments Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus Bronco Scholars website. Draft correspondence to various groups of prospective, incoming, and continuing students Coordinate marketing efforts with other key departments who are communicating with prospective students and/or applicants to ensure the accurate and timely receipt of information about the Bronco Scholars Program. Provide information to prospective students, incoming students, and parents about the benefits of the Bronco Scholars Program. Design, develop, and implement training for relevant campus faculty and staff regarding the Bronco Scholars Program. Responsible for maintaining regular communication and contact with support staff, faculty, and other campus stakeholders to ensure alignment, transparency and smooth operations Assessment, Evaluation and Reporting As assigned, present the Bronco Scholars model in conjunction with other key campus partners at off-campus workshops and conferences. Track Bronco Scholar Program participants through the program and provide relevant statistics and reports as requested. Lead and facilitate the recruitment and application process for the Bronco Scholars program; review applications of prospective participants, assess eligibility, propose enrollment targets, and provides preliminary information on the profile of the students expected to enroll in the program. Assess and evaluate all phases of the Bronco Scholars program in order to enhance its effectiveness; ensures that students, faculty and staff are provided with opportunities to evaluate the program. Ensure all program participants and program student staff and faculty complete assessment as required by evaluation team Draw on evaluations of previous summer programs and sessions and recommend appropriate program changes QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Counseling-knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making. Communication/Interpersonal-communicates clearly through a variety of modes that include verbal, written and presentational, demonstrates effective listening skills. Planning and Organization-ability to plan and organize personal visitation schedules, develops comprehensive program components, sets realistic goals, and prepares strategies for goal attainment. Analytical-assesses various strategies to efficiently carry out assigned duties. Teamwork-promotes the group over the individual, makes the success of the unit a top priority, and works well with co-workers and colleagues, responsive to requests from constituent groups. Technology-utilizes technology to maximize efficiencies and economies of scale. Diversity-ability to effectively interact with students at all class levels from varied cultures and backgrounds. Collaboration-demonstrated experience forming and maintain large scale collaborations Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time: