SECURITY OFFICER 3181

  • Los Angeles World Airports
  • Los Angeles, California
  • Dec 05, 2017
Full Time Public Safety
  • Salary: $40,528.00 - $57,649.00 Annually

Job Description



DUTIES

A Security Officer patrols and safeguards City-owned buildings, parks, reservoirs, facilities, grounds, and equipment; answers questions and directs visitors/patrons; assures that only authorized persons enter buildings, yards, and other restricted areas; prepares reports and keeps records; may make preliminary investigations of accidents, thefts, and disturbances; may issue warnings or citations for illegal parking; may testify in court and may detain violators pending the arrival of a peace officer.

The salary in the Department of Water and Power is $42,762 to $65,959
NOTE : For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. The current salary range is subject to change. You may confirm the starting salary with the hiring department before accepting a job offer. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.

Job Requirements


REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

One year of full-time paid experience as a security guard, security officer, security aide, law enforcement officer, correctional officer, traffic officer, park ranger, firefighter, or Police Student Worker (with the City of Los Angeles); or One year of preparation as a police explorer with a law enforcement agency or fire explorer with a fire department; or One year of full-time service, with satisfactory performance, or two years as a reservist, with satisfactory performance, in the United States Armed Forces; or Completion of 12 semester units or 18 quarter units from an accredited college or university, half of which (6 semester or 9 quarter units) must have been in criminal justice or a behavioral science.
PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as a DUI). A High School Diploma or equivalent is highly desired. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf Candidates will be asked to complete and submit a Personal History Statement (PHS) online at a later date. Certification by a Department is subject to a candidate's completion of the PHS. Any candidate that does not submit this information by the specified date will be ineligible for certification at that time. The information provided in your PHS will be used during the background investigation.

Additional Information


WHERE TO APPLY & APPLICATION DEADLINE

HOW TO APPLY
  • In addition to the regular City application, you MUST complete an online weighted Qualifications Questionnaire and an online Security Officer Supplemental Training and Experience Questionnaire (T&E) at the time you submit your online application. The Qualifications Questionnaire and T&E are part of the City job application. Candidates who fail to submit the City application, Qualifications Questionnaire, and T&E at the time of filing will not be considered candidates in this examination and their application will not be processed.
  • Prior to appointment, a thorough and comprehensive Background Investigation will be conducted. A Personal History Statement (PHS) will need to be submitted by candidates at a later date for the background investigation. You must not have a history of criminal or improper conduct including any felony convictions. You must not have poor employment, military, or driving records, which would affect your suitability for security work. You must have a responsible financial history. You must have displayed a pattern of respect and honesty in your dealings with individuals and organizations. You must be fingerprinted and have no disqualifying record of law violations or other improper conduct. Potentially disqualifying violations or conduct includes convictions for more than one minor offense within the past year.
  • Candidates may be required to undergo a DRUG and ALCOHOL screening test based on City policy.

WHERE TO APPLY
City job applications, the Qualifications Questionnaire, and the Security Officer Supplemental Training and Experience Questionnaires (T&E) WILL ONLY BE ACCEPTED ON-LINE. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are available at https://www.governmentjobs.com/careers/lacity for Open Competitive Examinations.
You must complete the City application, Qualifications Questionnaire and T&E during the initial session. We recommend that you preview the T&E at http://per.lacity.org/exams/3181tne.pdf prior to completing your on-line application to ensure you provide yourself with sufficient time to complete both the on-line application and the T&E. There is an issue with using Google Chrome as your browser when submitting supplemental information. For additional information, see the link at http://per.lacity.org/exams/chromeissue.pdf.
NOTE :
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

APPLICATION DEADLINE
City applications, Security Officer Supplemental Training and Experience Questionnaires (T&E), and the Qualifications Questionnaire WILL ONLY BE ACCEPTED ON-LINE during the dates listed below:

From 8:00 am Friday, April 21, 2017 to 11:59 pm Monday, April 24, 2017
From 8:00 am Friday, October 6, 2017 to 11:59 pm Monday, October 9, 2017
From 8:00 am Friday, March 3, 2018 to 11:59 pm Monday, March 5, 2018

The above dates are tentative and subject to change depending on department need. New dates may be added as needed.

QUALIFICATIONS REVIEW
Should a large number of qualified candidates file for this examination, each applicant's qualifications may be evaluated by an expert review committee based on the information in the applicant's City employment application and Qualifications Questionnaire. Those applicants considered by the expert review committee possessing the greatest likelihood of successfully performing the duties of a Security Officer based on this information will be invited to participate in the qualifying written test.

SELECTION PROCESS

Examination Weights: Knowledge, Skills, and Abilities Written Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying
Personal Characteristics Written Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying
Assessment of Training and Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100%

The Personal Characteristics Written Test and Knowledge, Skills, and Abilities Written Test will be given on SATURDAY, JUNE 10, 2017; SATURDAY, DECEMBER 2, 2017; AND SATURDAY, APRIL 21, 2018 in Los Angeles. Those candidates selected for subsequent test administrations will be notified by e-mail of the exact date, time, and location of the test. The above dates are tentative and subject to change depending on department need and additional test dates may be added as needed.

The examination of Security Officer will consist of a qualifying Personal Characteristics Written Test, a qualifying Knowledge, Skills, and Abilities Written Test, and an assessment of training and experience. In the qualifying Personal Characteristics Written Test, which will consist entirely of multiple choice questions, candidates will be assessed for personal characteristic important for successful employment with the City of Los Angeles.

In the Knowledge, Skills, and Abilities Written Test candidates may be examined for: attention to detail, ability to communicate and interact with others, self-management including organizing and managing tasks and time efficiently, ability to read and interpret material, and stress-tolerance as it pertains to decision-making ability and judgment.

Candidates must pass the qualifying Personal Characteristics Written Test and Knowledge, Skills, and Abilities Written Test to have their Security Officer Supplemental Training and Experience Questionnaire evaluated. The candidates' responses to the Security Officer Supplemental Training and Experience Questionnaire and job application information will be submitted to an expert review panel for evaluation. The expert review panel will assign a numerical score to each candidate based on an assessment of each candidate's qualifications as described on the candidate's training and Experience Questionnaire. The Training and Experience Questionnaire will assess writing ability and may assess other Knowledge, Skills, and Abilities related to Security Officer. Unsolicited supplemental information will not be submitted to the review panel.

If you receive and accept a conditional job offer, appointment is subject to completing a MEDICAL EXAMINATION. Candidates must be determined to be medically qualified to perform the essential duties of a Security Officer. Candidates must undergo a comprehensive medical examination given by a City physician.

Some positions may also require a psychological evaluation by a psychologist. For positions requiring a psychological evaluation, candidates must pass the psychological exam prior to appointment.

Some Security Officers will be required to be available to work night or morning assignments, weekends, holidays, rotating shifts, and in various locations throughout the City of Los Angeles.

Some positions may require carrying a firearm and/or a baton and/or chemical agent, and successful completion of an appropriate training for the use of such equipment. For positions requiring a firearm, candidates must be at least 18 years of age at the time of hire, and they must pass a thorough screening of their personal history and conviction record.

Some positions may also require a polygraph, administered by a polygraph examiner. For positions requiring a polygraph, candidates must pass the polygraph prior to appointment.

Some positions may require a Physical Assessment Test (PAT). For positions requiring a PAT, candidates must pass the PAT prior to appointment.

Additional information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Security Officer.
NOTE :
Federal law prohibits anyone who has been convicted of a misdemeanor involving domestic violence from carrying a firearm. In addition, all candidates being assigned to work at any airport or seaport will be required to comply with federal background standards, including but not limited to, fingerprint based on Criminal History Records checks.

NOTES : This examination is based on a content validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the disability Accommodation Form within 14 calendar days of the submittal of the City Application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. You may take the Security Officer written test only once within 365 days. If you have taken the Security Officer written test during an open filing period in the Personnel Department within the last 12 months, you may not file for this examination at this time. Your name may be removed from the open competitive list after 6 months. A final average score of 70% in the Training and Experience Questionnaire portion of the examination is required to be placed on the eligible list. Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.
NOTICE :

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position.

THIS EXAMINATION IS TO BE GIVEN ONLY ON AN

OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), and Acquired Immune Deficiency Syndrome.

There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:

http://per.lacity.org/bens/index.html

01

To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information: -Working E-mail address -Telephone Number -Official social security number I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process. I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided. I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly. I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add info@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as "spam" or "junk" mail.
  • I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.


02

I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application. I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me. I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, STARTING WITH THE JOBS THAT WILL QUALIFY ME FOR THIS EXAMINATION regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.
  • I have read these statements to their entirety and understand them completely and to their fullest.


03

I am currently:
  • A City of Los Angeles employee having received a regular appointment.
  • An exempt City of Los Angeles employee, but have civil service status.
  • An exempt City of Los Angeles employee without receiving civil service status.
  • A City of Los Angeles employee in a temporary training position.
  • A City of Los Angeles employee on a part-time basis.
  • On a regular reserve list for the City of Los Angeles.
  • Not employed with the City of Los Angeles.


04

I have full time paid experience as a security guard, security officer, security aide, law enforcement officer, correctional officer, traffic officer, park ranger, firefighter, or Police Student Worker (with the City of Los Angeles). (NOTE: You MUST provide detailed examples of this experience in the Work Experience Section of the application. Failure to do so may result in your disqualification from this examination.)
  • 1 to 5 months
  • 6 to 11 months
  • 12 months or more
  • This statement does not apply to me.


05

The experience I have gained was in one or more of the following positions: (Check all that apply) NOTE: Please provide a detailed description of this experience in the Work Experience section of this application. Failure to do so may result in your disqualification.
  • Security Guard
  • Security Officer
  • Security Aide
  • Law Enforcement Officer
  • Correctional Officer
  • Traffic Officer
  • Park Ranger
  • Firefighter
  • Police Student Worker (with the City of Los Angeles)
  • Other
  • This statement does not apply to me.


06

If you answered "Other" in question #5, please use the text box below to answer the question above. (NOTE: if this does not apply to you, please enter "N/A" in the text box below.)

07

I have preparation as a police explorer with a law enforcement agency or fire explorer with a fire department. (NOTE: You MUST provide detailed examples of this experience in the Work Experience Section of the application. Failure to do so may result in your disqualification from this examination.)
  • 1 to 5 months
  • 6 to 11 months
  • 12 months or more
  • This statement does not apply to me.


08

I have the following military experience in the United States Armed Forces:
  • 6 months or more of full-time service, with satisfactory performance.
  • 18 months or more as a reservist, with satisfactory performance.
  • This statement does not apply to me.


09

I have completed 12 semester or 18 quarter units from an accredited college or university with at least 6 semester or 9 quarter units completed in criminal justice or a behavioral science. (NOTE: You MUST include this information in the Education Section of the application in order to receive credit for this experience.)
  • Yes
  • No


10

If you indicated that you have completed semester or quarter units in criminal justice or behavioral science. in the space below, indicate the name of the school, the course title, the year completed, and the number of units completed. Example: UCLA - Criminal Justice 101 - 2004 - 4 quarter units (NOTE: If you fail to provide the required information, you may be disqualified from this examination. If this does not apply to you, please enter "N/A" in the text box below.)

11

Security Officer Qualifying Questionnaire - 2017 I UNDERSTAND that to be considered a candidate for this examination, I MUST provide complete answers to all questions on the Qualifications Questionnaire in the spaces provided. I UNDERSTAND that leaving any answers blank or not answering the question asked (i.e., responding 'N/A,' 'does not apply,' 'see resume,' or 'see attachment') is considered an incomplete answer and by doing so, I understand that my application will not be processed any further and I will not be a candidate in this examination." I CERTIFY that the Qualifications Questionnaire (QQ) and all of the responses to the questions are true and complete, and were authored, written, edited, reviewed for content, and prepared in their entirety solely by me with no assistance from others. I UNDERSTAND that receiving assistance from others in responding, editing, revising or reviewing my answers to the questions and/or providing false, misleading,or incomplete information shall be sufficient cause for disqualification in this examination, dismissal, and other penalties as may be prescribed by law. Rating Scale
  • No Experience:I do not have any experience performing this task.
  • Limited Experience: I have some experience performing this task, but may require additional instruction to perform it effectively.
  • Moderate Experience: I have sufficient experience performing this task to the extent that I could effectively perform this task under most circumstances.
  • Extensive Experience: I have advanced experience performing this task at an expert level to the extent that could effectively perform this task in difficult situations; and I could instruct others on the specifics of this task.
Using the rating scale provided above, indicate your level of experience in the following areas:
  • I understand this statement to its fullest.


12

Your experience levels will be used to supplement your application. Please be honest in your answers. If you continue in the process, a background check will reveal inconsistencies that can disqualify you.
  • I understand this statement to its fullest.


13

1. I have had training or experience in staffing a front desk and being the first line of interaction with the public.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


14

2. I have had training or experience in helping the public by answering general questions including explaining rules and/or giving directions.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


15

3. I have had training or experience in dealing with uncooperative or hostile people.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


16

4. I have had training or experience in remaining calm in confrontations involving threatened or attempted violence to individuals.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


17

5. I have had training or experience in monitoring and/or responding to electronic security systems including audio alarms, annunciator panels, video surveillance monitors, or dispatcher's direction.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


18

6. I have had training or experience in explaining laws or regulations relating to required documentation, restricted entry, or trespassing.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


19

7. I have had training or experience in checking property including doors, windows, lights, fire doors, elevators, etc.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


20

8. I have had training or experience in using a two-way radio.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


21

9. I have had training or experience in observing areas for impeded aisles, materials stacked insecurely, hazardous materials stored incorrectly, or other safety violations.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


22

10. I have had training or experience in patrolling (on foot, in a vehicle or on a bicycle), areas such as buildings, parks, parking lots, maintenance, or other yards.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


23

11. I have had training or experience in investigating incidents such as accidents, fires, or other health or safety incidents.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


24

12. I have had training or experience in investigating crimes such as break-ins, vandalism, bomb, threats, theft, harassment or assault.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


25

13. I have had training or experience in detaining a person suspected of committing a crime until the proper authorities arrive on scene.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


26

14. I have had training or experience in issuing parking tickets or other citations/warnings.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


27

15. I have had training or experience directing traffic in areas such as parking lots, city streets, construction zones, accident scenes, hazardous areas, or crime scenes.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


28

16. I have had training or experience in responding to medical emergencies including but not limited to choking, seizures, or drug overdoses.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


29

17. I have had training or experience in administration of cardiopulmonary resuscitation (CPR).
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


30

18. I have had training or experience in responding to major disasters such as large fires or earthquakes.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


31

19. I have had training or experience in using fire extinguishers to put out fires.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


32

20. I have had training or experience in responding to instances such as civil unrest, facility evacuation, or multiple vehicle accidents.
  • No Experience
  • Limited Experience
  • Moderate Experience
  • Extensive Experience


33

Security Officer 2017 Training and Experience Questionnaire Please answer the following questions with a minimum of 250 words and maximum 400 words. I UNDERSTAND that to be considered a candidate for this examination, I MUST provide complete answers to all questions on the Training & Experience Questionnaire in the spaces provided. I UNDERSTAND that leaving any answers blank or not answering the question asked (i.e., responding 'N/A,' 'does not apply,' 'see resume,' or 'see attachment') is considered an incomplete answer and by doing so, I understand that my application will not be processed any further and I will not be a candidate in this examination." I CERTIFY that the Training and Experience Questionnaire (T&E) and all of the responses to the questions are true and complete, and were authored, written, edited, reviewed for content, and prepared in their entirety solely by me with no assistance from others. I UNDERSTAND that receiving assistance from others in responding, editing, revising or reviewing my answers to the questions and/or providing false, misleading,or incomplete information shall be sufficient cause for disqualification in this examination, dismissal, and other penalties as may be prescribed by law.
  • I understand this statement to its fullest.


34

Question 1 Assume that you are a Security Officer for the City of Los Angeles. An individual has approached you stating that a homeless person harassed him and threw hot coffee at him. How would you approach the situation? What questions would you ask the individual?

35

Question 2 Please tell us about a time when you had to apply safety rules or other procedures (e.g. detainment of hostile individuals, responding to a threat or emergency, or enforcing company policy). What actions did you take? What was the result?

36

Question 3 Describe a time you were required to assist a person in a high pressure or stressful situation, specifically how you handled a difficult situation(s) involving peers, customers, the general public, or supervisors. How did you approach the situation? What was the resolution?

* Required Question