County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker III carries a caseload of difficult cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing journey level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker II classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND two (2) years of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. PATTERN 2 SUBSTITUTION: Successful completion of twenty four (24) semester units (36 quarter units) of a master's degree program from an accredited college or university in social work or from an accredited two year counseling program emphasizing marriage, family, and child counseling or marriage and family therapy, clinical psychology, or gerontology (adults only) may be substituted for one (1) year of the required experience. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situations. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to applicants, recipients, or other public social service programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive feedback. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker III carries a caseload of difficult cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing journey level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker II classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND two (2) years of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. PATTERN 2 SUBSTITUTION: Successful completion of twenty four (24) semester units (36 quarter units) of a master's degree program from an accredited college or university in social work or from an accredited two year counseling program emphasizing marriage, family, and child counseling or marriage and family therapy, clinical psychology, or gerontology (adults only) may be substituted for one (1) year of the required experience. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situations. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to applicants, recipients, or other public social service programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive feedback. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker IV carries a complex caseload of the most complex cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules and regulations of the agency to clients, applicants and others in the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. May be assigned to specialized functions within the agency. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Pattern 1: A Master's Degree from an accredited college or university in social work, or a Master's Degree from an accredited two-year counseling program. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/ human services, sociology, or other social or behavioral science; AND three (3) years of full-time progressively responsible social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below, one (1) of which was at the level, or the equivalent in education and experience, of the Social Worker III in Mendocino County. Social Worker IV-A is the highest level of advancement in the social worker series for social workers who do not possess a Master's Degree from an accredited college or university in social work, or a Master's Degree from an accredited two-year counseling program. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organizations and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situation. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules and regulations to welfare department operations. Interpret and explain to the applicant, recipient, or others public social services programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with a minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive criticism. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds . Incumbents may, in the course of their work, be required to occasionally lift and / or carry children, including children in car seats or infant carriers weighing up to 40 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker IV carries a complex caseload of the most complex cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules and regulations of the agency to clients, applicants and others in the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. May be assigned to specialized functions within the agency. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Pattern 1: A Master's Degree from an accredited college or university in social work, or a Master's Degree from an accredited two-year counseling program. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/ human services, sociology, or other social or behavioral science; AND three (3) years of full-time progressively responsible social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below, one (1) of which was at the level, or the equivalent in education and experience, of the Social Worker III in Mendocino County. Social Worker IV-A is the highest level of advancement in the social worker series for social workers who do not possess a Master's Degree from an accredited college or university in social work, or a Master's Degree from an accredited two-year counseling program. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organizations and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situation. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules and regulations to welfare department operations. Interpret and explain to the applicant, recipient, or others public social services programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with a minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive criticism. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds . Incumbents may, in the course of their work, be required to occasionally lift and / or carry children, including children in car seats or infant carriers weighing up to 40 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position The Social Worker I/II will provide case management and housing stability services to a case load of families and individuals participating in housing programs administered by the Self Sufficiency Services Division. The incumbent will be responsible for developing housing search and case management plans that will assist participants experiencing housing instability and homelessness in reducing barriers to housing and self-sufficiency, and assist them in obtaining and maintaining permanent housing. Case management efforts will include conducting landlord outreach, meeting with participants in the community and in the office, conducting home visits, attending multi-disciplinary team meetings and case conferences, meeting with community partners to deliver collaborative case management, making referrals to HHSA and other social services providers, providing transportation to clients to attend necessary appointments and meetings with landlords, processing rental assistance payments, and determining program eligibility. The incumbent will be expected to provide housing readiness and housing stability education in the form of 1:1 meetings, group sessions, and workshops. The housing team provides services utilizing a collaborative approach to deliver services to participants that are both holistic and comprehensive in nature to address and mitigate barriers to ensure participants’ continued success. This recruitment is being conducted to fill 1 (one) full-time vacancy which may be filled at either level depending on qualifications. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. It may be preferred that some vacancies are filled with candidates who are bilingual Spanish, based on the needs of the division. Position Requirements Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: SOCIAL WORKER I ($37.85 - $45.04/hour) Experience: OPTION I: One (1) year of experience comparable to that of an Eligibility Worker II. OPTION II: Three (3) years of experience comparable to Vocational Assistant. OPTION III: Two (2) years of experience comparable to a Homemaker. OPTION IV: Two (2) years of experience comparable to a level II clerical class. OPTION V: One (1) year of social work casework experience in a public or private social services agency. AND Education: Successful completion of 30 college semester units in social welfare, sociology, social/human services or other behavioral science. SOCIAL WORKER II ($41.55 - 49.36/hour) Experience: OPTION I: One (1) year of experience comparable to a Social Worker I. OPTION II: One (1) year of social work casework experience. AND Education: Equivalent to graduation from college including 30 units in social welfare, social/human services, sociology, or other behavioral sciences. OR OPTION III: Experience: Two (2) years of social work casework experience . AND Education: Equivalent to graduation from college including completion of 30 college semester units in social welfare, social/human services, sociology or other behavioral science. License or Certificate: * A valid California Driver's License while employed. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process Application Deadline 5:00pm PDT MAY 3, 2024 Application Screening Starting on May 6, 2024 Supplemental Question Scoring By May 10, 2024. Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interview Tentatively scheduled for the week of May 27, 2024. Establish Eligible List By the week of June 3, 2024. The most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description including the example of duties for Social Worker I HERE and Social Worker II HERE. Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. HERE PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position The Social Worker I/II will provide case management and housing stability services to a case load of families and individuals participating in housing programs administered by the Self Sufficiency Services Division. The incumbent will be responsible for developing housing search and case management plans that will assist participants experiencing housing instability and homelessness in reducing barriers to housing and self-sufficiency, and assist them in obtaining and maintaining permanent housing. Case management efforts will include conducting landlord outreach, meeting with participants in the community and in the office, conducting home visits, attending multi-disciplinary team meetings and case conferences, meeting with community partners to deliver collaborative case management, making referrals to HHSA and other social services providers, providing transportation to clients to attend necessary appointments and meetings with landlords, processing rental assistance payments, and determining program eligibility. The incumbent will be expected to provide housing readiness and housing stability education in the form of 1:1 meetings, group sessions, and workshops. The housing team provides services utilizing a collaborative approach to deliver services to participants that are both holistic and comprehensive in nature to address and mitigate barriers to ensure participants’ continued success. This recruitment is being conducted to fill 1 (one) full-time vacancy which may be filled at either level depending on qualifications. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. It may be preferred that some vacancies are filled with candidates who are bilingual Spanish, based on the needs of the division. Position Requirements Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: SOCIAL WORKER I ($37.85 - $45.04/hour) Experience: OPTION I: One (1) year of experience comparable to that of an Eligibility Worker II. OPTION II: Three (3) years of experience comparable to Vocational Assistant. OPTION III: Two (2) years of experience comparable to a Homemaker. OPTION IV: Two (2) years of experience comparable to a level II clerical class. OPTION V: One (1) year of social work casework experience in a public or private social services agency. AND Education: Successful completion of 30 college semester units in social welfare, sociology, social/human services or other behavioral science. SOCIAL WORKER II ($41.55 - 49.36/hour) Experience: OPTION I: One (1) year of experience comparable to a Social Worker I. OPTION II: One (1) year of social work casework experience. AND Education: Equivalent to graduation from college including 30 units in social welfare, social/human services, sociology, or other behavioral sciences. OR OPTION III: Experience: Two (2) years of social work casework experience . AND Education: Equivalent to graduation from college including completion of 30 college semester units in social welfare, social/human services, sociology or other behavioral science. License or Certificate: * A valid California Driver's License while employed. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process Application Deadline 5:00pm PDT MAY 3, 2024 Application Screening Starting on May 6, 2024 Supplemental Question Scoring By May 10, 2024. Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interview Tentatively scheduled for the week of May 27, 2024. Establish Eligible List By the week of June 3, 2024. The most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description including the example of duties for Social Worker I HERE and Social Worker II HERE. Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. HERE PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 5/3/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Remote Location Assignment- Newly hired employees from this recruitment accepting positions in Victorville, Barstow, Yucca Valley, and Needles may be eligible to receive bonus payments up to $2,000* *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Social Service Practitioners provide professional social work services including diagnosis, assessment, intervention and case management support to children and/or families with complex health, psychological or economic problems. Work requires investigating and/or supporting cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions. Travel and field work, including home visits, are a routine part of these assignments. Click Here for Social Service Practitioner Job Preview Video. INITIAL APPOINTMENT/ADVANCEMENT Children and Family Services (CFS) offers a competitive salary and benefits package and rewards dedicated employees with long-term service commitment to the County. Social Service Practitioners are hired at the following levels and automatically promote within the series according to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see page 68 ). Additionally, starting salary may be commensurate with qualifications and/or child welfare services experience. Completed service hours at the SSP I (Trainee) level shall not count toward the service hour requirement to advance from the SSP II level to the SSP III level Social Service Practitioner II 0 years of County service as a SSP II, but less than 3 full years of completed County service (i.e., less than 6,240 service hours) as a SSP II S2: $67,412-$88,171 annually Social Service Practitioner III At least three (3) full years of completed County service (i.e., completion of at least 6,240 service hours) as a SSP II S4: $81,889-$93,787 annually THE COUNTY OFFERS TWO LUCRATIVE BENEFIT PACKAGES As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Professional (SEIU) Unit, refer to the MBO - BbOU - Benefits Summary Guide . SPECIAL ASSIGNMENTS/FINANCIAL INCENTIVES Candidates available for the following assignments are encouraged to apply and may receive additional compensation as specified in the MOU . Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Standby or call-back duty Rotating/Swing/Night Shift : CFS provides 24 hour emergency response services and operates an After Hours Response Center, which requires availability to work swing and/or night shift. Positions may be assigned to work a 4/10 or 3/12 schedule and may be eligible to receive an Evening/Night Shift Differential . Make sure to indicate a willingness to work rotating shifts, which includes weekends , on your application. CONDITIONS OF EMPLOYMENT Travel : Statewide and nationwide travel may be required. Travel throughout the County is also required, and employees may be required to make provisions for local transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license, clean driving record and proof of automobile liability insurance must be maintained for the individual providing the transportation. Physical : Employees visit clients in their homes and other settings to complete risk and safety assessments. Incumbents must be able to visually assess allegations of abuse and the client's environment as mandated by the State of California. Positions require ability to lift and carry children up to fifty (50) lbs. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: A Master's degree in Social Work (MSW) from a school accredited by the Council of Social Work Education. Option B: A Master's degree in Human Services, Psychology, Criminal Justice, Counseling with emphasis in marriage, family or child counseling or a closely related field AND either 500 hours of supervised clinical internship OR one (1) year of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on application or resume.) Option C: A Bachelor's degree in Social Work (BSW) from a school accredited by the Council on Social Work Education AND one (1) year of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on the application.) Option D: Bachelor's degree in gerontology, behavioral science, psychology, sociology, social/human services, anthropology, cultural and gender studies, human development, or criminal justice AND two (2) years of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on the application.) Option E: Successful completion of training period as a Social Service Practitioner I in San Bernardino County. Candidates in Final Year of Master's Program : Applications will be accepted from candidates who are within 120 days of completing a qualifying degree provided they meet the minimum requirements for experience at time of application. Job offers may be made contingent upon degree completion; verification of qualifications will be required prior to hire. Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Proof of the required completed coursework and/or degree(s) will be required at the time of the interview. Desired Qualifications Experience in government child welfare or other social work experience related to the services provided within CFS is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Remote Location Assignment- Newly hired employees from this recruitment accepting positions in Victorville, Barstow, Yucca Valley, and Needles may be eligible to receive bonus payments up to $2,000* *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Social Service Practitioners provide professional social work services including diagnosis, assessment, intervention and case management support to children and/or families with complex health, psychological or economic problems. Work requires investigating and/or supporting cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions. Travel and field work, including home visits, are a routine part of these assignments. Click Here for Social Service Practitioner Job Preview Video. INITIAL APPOINTMENT/ADVANCEMENT Children and Family Services (CFS) offers a competitive salary and benefits package and rewards dedicated employees with long-term service commitment to the County. Social Service Practitioners are hired at the following levels and automatically promote within the series according to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see page 68 ). Additionally, starting salary may be commensurate with qualifications and/or child welfare services experience. Completed service hours at the SSP I (Trainee) level shall not count toward the service hour requirement to advance from the SSP II level to the SSP III level Social Service Practitioner II 0 years of County service as a SSP II, but less than 3 full years of completed County service (i.e., less than 6,240 service hours) as a SSP II S2: $67,412-$88,171 annually Social Service Practitioner III At least three (3) full years of completed County service (i.e., completion of at least 6,240 service hours) as a SSP II S4: $81,889-$93,787 annually THE COUNTY OFFERS TWO LUCRATIVE BENEFIT PACKAGES As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Professional (SEIU) Unit, refer to the MBO - BbOU - Benefits Summary Guide . SPECIAL ASSIGNMENTS/FINANCIAL INCENTIVES Candidates available for the following assignments are encouraged to apply and may receive additional compensation as specified in the MOU . Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Standby or call-back duty Rotating/Swing/Night Shift : CFS provides 24 hour emergency response services and operates an After Hours Response Center, which requires availability to work swing and/or night shift. Positions may be assigned to work a 4/10 or 3/12 schedule and may be eligible to receive an Evening/Night Shift Differential . Make sure to indicate a willingness to work rotating shifts, which includes weekends , on your application. CONDITIONS OF EMPLOYMENT Travel : Statewide and nationwide travel may be required. Travel throughout the County is also required, and employees may be required to make provisions for local transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license, clean driving record and proof of automobile liability insurance must be maintained for the individual providing the transportation. Physical : Employees visit clients in their homes and other settings to complete risk and safety assessments. Incumbents must be able to visually assess allegations of abuse and the client's environment as mandated by the State of California. Positions require ability to lift and carry children up to fifty (50) lbs. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: A Master's degree in Social Work (MSW) from a school accredited by the Council of Social Work Education. Option B: A Master's degree in Human Services, Psychology, Criminal Justice, Counseling with emphasis in marriage, family or child counseling or a closely related field AND either 500 hours of supervised clinical internship OR one (1) year of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on application or resume.) Option C: A Bachelor's degree in Social Work (BSW) from a school accredited by the Council on Social Work Education AND one (1) year of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on the application.) Option D: Bachelor's degree in gerontology, behavioral science, psychology, sociology, social/human services, anthropology, cultural and gender studies, human development, or criminal justice AND two (2) years of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on the application.) Option E: Successful completion of training period as a Social Service Practitioner I in San Bernardino County. Candidates in Final Year of Master's Program : Applications will be accepted from candidates who are within 120 days of completing a qualifying degree provided they meet the minimum requirements for experience at time of application. Job offers may be made contingent upon degree completion; verification of qualifications will be required prior to hire. Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Proof of the required completed coursework and/or degree(s) will be required at the time of the interview. Desired Qualifications Experience in government child welfare or other social work experience related to the services provided within CFS is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Remote Assignment- Newly hired employees from this recruitment accepting positions in Victorville, Barstow, Yucca Valley, and Needles may be eligible to receive bonus payments up to $2,000* *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Social Service Practitioner (SSP) I is the trainee level of the professional social work series. These positions provide professional social work services including diagnosis, assessment, intervention and case management support to children and/or families with complex health, psychological or economic problems. Work requires investigating and/or supporting cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions. Travel and field work, including home visits, are a routine part of these assignments. Click Here for Social Service Practitioner Job Preview Video. TRAINING/ADVANCEMENT Social Service Practitioners I work under close supervision in a training capacity while acquiring the necessary skills and experience to qualify for promotion to the Social Service Practitioner II ( $67,412-$88,171 annually ). Starting salary may be commensurate with qualifications and/or child welfare services experience. Promotion : Incumbents in the class of SSP I are eligible for promotion to SSP II upon completion of the training period or meeting the minimum requirements for the SSP II, in addition to receiving a satisfactory Work Performance Evaluation. Incumbents must successfully promote within twelve (12) months of hire or be terminated. Children and Family Services (CFS) offers a competitive salary and benefits package and rewards dedicated employees with long-term service commitment to the County. Social Service Practitioners may automatically promote within the series to Social Service Practitioner III ( $81,889-$93,787 annually) according to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see page 68 ). THE COUNTY OFFERS TWO LUCRATIVE BENEFIT PACKAGES As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Professional (SEIU) Unit, refer to the MBO - BbOU - Benefits Summary Guide . SPECIAL ASSIGNMENTS/FINANCIAL INCENTIVES Candidates available for the following assignments are encouraged to apply and may receive additional compensation as specified in the MOU . Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Standby or call-back duty Rotating/Swing/Night Shift : CFS provides 24 hour emergency response services and operates an After Hours Response Center, which requires availability to work swing and/or night shift. Positions may be assigned to work a 4/10 or 3/12 schedule and may be eligible to receive an Evening/Night Shift Differential . Make sure to indicate a willingness to work rotating shifts, which includes weekends , on your application. CONDITIONS OF EMPLOYMENT Travel : Statewide and nationwide travel may be required. Travel throughout the County is also required, and employees may be required to make provisions for local transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license, clean driving record and proof of automobile liability insurance must be maintained for the individual providing the transportation. Physical : Employees visit clients in their homes and other settings to complete risk and safety assessments. Incumbents must be able to visually assess allegations of abuse and the client's environment as mandated by the State of California. Positions require ability to lift and carry children up to fifty (50) lbs. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: Bachelor's degree in Social Work (BSW) from a school accredited by the Council of Social Work Education. Applications will also be accepted from candidates who are within 120 days of completing a BSW. Job offers may be made contingent upon degree completion; verification of qualifications will be required prior to hire. Option B: Education : Thirty (30) semester (45 quarter) units of graduate or upper division coursework in Behavioral Science, Psychology, Social Services/Human Services, Cultural and Gender Studies, or Human Development. ( Note : Candidates with degree titles not specified above (e.g. Criminal Justice, Political Science, etc.) may be considered but must provide coursework for review.) Candidates must provide a list of completed coursework or copies of transcripts unless they have completed a Bachelor's/Advanced Degree in a qualifying area . -AND- Experience : Two (2) years of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on application or resume.) Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. BSW/MSW degrees or coursework must be approved by the Council on Social Work Education. Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Proof of the required completed coursework and/or degree(s) will be required at the time of the interview. Desired Qualifications Experience in government child welfare or other social work experience related to the services provided within CFS is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. Future emails may come from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). Recruitment Bonus- Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Remote Assignment- Newly hired employees from this recruitment accepting positions in Victorville, Barstow, Yucca Valley, and Needles may be eligible to receive bonus payments up to $2,000* *According to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see pages 64-67 ) Social Service Practitioner (SSP) I is the trainee level of the professional social work series. These positions provide professional social work services including diagnosis, assessment, intervention and case management support to children and/or families with complex health, psychological or economic problems. Work requires investigating and/or supporting cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions. Travel and field work, including home visits, are a routine part of these assignments. Click Here for Social Service Practitioner Job Preview Video. TRAINING/ADVANCEMENT Social Service Practitioners I work under close supervision in a training capacity while acquiring the necessary skills and experience to qualify for promotion to the Social Service Practitioner II ( $67,412-$88,171 annually ). Starting salary may be commensurate with qualifications and/or child welfare services experience. Promotion : Incumbents in the class of SSP I are eligible for promotion to SSP II upon completion of the training period or meeting the minimum requirements for the SSP II, in addition to receiving a satisfactory Work Performance Evaluation. Incumbents must successfully promote within twelve (12) months of hire or be terminated. Children and Family Services (CFS) offers a competitive salary and benefits package and rewards dedicated employees with long-term service commitment to the County. Social Service Practitioners may automatically promote within the series to Social Service Practitioner III ( $81,889-$93,787 annually) according to criteria established in the Professional Unit Memorandum of Understanding (MOU) ( see page 68 ). THE COUNTY OFFERS TWO LUCRATIVE BENEFIT PACKAGES As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 above the base rate of pay) with modified benefits. For more detailed information on the MBO for the Professional (SEIU) Unit, refer to the MBO - BbOU - Benefits Summary Guide . SPECIAL ASSIGNMENTS/FINANCIAL INCENTIVES Candidates available for the following assignments are encouraged to apply and may receive additional compensation as specified in the MOU . Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Standby or call-back duty Rotating/Swing/Night Shift : CFS provides 24 hour emergency response services and operates an After Hours Response Center, which requires availability to work swing and/or night shift. Positions may be assigned to work a 4/10 or 3/12 schedule and may be eligible to receive an Evening/Night Shift Differential . Make sure to indicate a willingness to work rotating shifts, which includes weekends , on your application. CONDITIONS OF EMPLOYMENT Travel : Statewide and nationwide travel may be required. Travel throughout the County is also required, and employees may be required to make provisions for local transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license, clean driving record and proof of automobile liability insurance must be maintained for the individual providing the transportation. Physical : Employees visit clients in their homes and other settings to complete risk and safety assessments. Incumbents must be able to visually assess allegations of abuse and the client's environment as mandated by the State of California. Positions require ability to lift and carry children up to fifty (50) lbs. Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: Bachelor's degree in Social Work (BSW) from a school accredited by the Council of Social Work Education. Applications will also be accepted from candidates who are within 120 days of completing a BSW. Job offers may be made contingent upon degree completion; verification of qualifications will be required prior to hire. Option B: Education : Thirty (30) semester (45 quarter) units of graduate or upper division coursework in Behavioral Science, Psychology, Social Services/Human Services, Cultural and Gender Studies, or Human Development. ( Note : Candidates with degree titles not specified above (e.g. Criminal Justice, Political Science, etc.) may be considered but must provide coursework for review.) Candidates must provide a list of completed coursework or copies of transcripts unless they have completed a Bachelor's/Advanced Degree in a qualifying area . -AND- Experience : Two (2) years of casework experience equivalent to a Social Worker II in San Bernardino County. ( Note: Experience as a Social Worker II Trainee is not qualifying and should be clearly distinguished from experience as a Social Worker II on application or resume.) Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. BSW/MSW degrees or coursework must be approved by the Council on Social Work Education. Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Proof of the required completed coursework and/or degree(s) will be required at the time of the interview. Desired Qualifications Experience in government child welfare or other social work experience related to the services provided within CFS is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the remainder of the selection process will be via email or text message . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and CFS (CFSRecruitment@hss.sbcounty.gov). It is highly recommended you turn on and allow Job Opportunity Text Messaging located in your account settings. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Mission: Empowering Families, Ending Violence, and Developing Leaders Duties and Responsibilities: Client Services: Provide trauma-informed, client-centered, strengths and evidenced-based psychotherapy to minor children who have experienced one or more of the following: physical abuse, sexual abuse, sexual exploitation, and/or emotional abuse; neglect, including parental chemical substance abuse; domestic violence and/or witness to violence in the home, child abduction, exposure to crime/violence in the community, victim of other criminal activity and or bullying per California Education Code48900(r). Psychotherapy services include; individual one-on-one and group weekly services. In addition, the AT Clinician will provide crisis intervention, case management, and linkages to resources, whilst working collaboratively with non-offending caregivers. Complete and maintain accurate records including informed consent, session notes, progress reports, business records, and monthly service reports. Conduct psycho-social assessments, and evaluate findings for completion of a holistic psycho-social treatment/case plan. Exercise all activities in accordance with the confidentiality, law, and ethics of the State of California Board of Behavioral Sciences, the American Association of Marriage and Family Therapists, and the National Association of Social Workers. Other duties as assigned. Multidisciplinary Partnership Liaison: While upholding confidentiality, communicates with multidisciplinary partners to advocate for clients; assists partners in addressing clients’ needs; facilitates communication between partners and clients; obtains police reports to assist in filing applications with the Victim Assistance Program; provides onsite partners with advocacy resources and materials; acts as a liaison between client and law enforcement; civil-legal services, victims assistance and medical staff professionals; coordinates with FJC staff on a daily basis to maintain order, rapport, and respect. Maintains close contact with each client’s authorized collateral resources and supports. Participates in scheduled staff and multidisciplinary team meetings, presenting relevant information on all case/treatment plans, changes, and onsite partner referrals. Completes follow-up on participants following the completion of services. Data Collection and Documentation: Maintains client files; documents all client contact; documents all onsite and offsite referrals, and outcomes; maintains all consents; gathers and enters statistical data resulting from advocate contacts into software system; audits software system on a monthly basis to ensure data align with ATFs. Training and Workshops: Training and Workshops: Participates in the provision of agency-wide training to staff and volunteers. Attends SU-sponsored staff meetings and training as assigned. Qualifications: Must possess a Master’s Degree from an accredited institution in Social Work or Marriage and Family Therapy. Must be a Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor, or Licensed Clinical Social Worker by the California Board of Behavioral Sciences. A minimum of two years’ experience working with children of all ages who have experienced one or more of the following: physical abuse, sexual abuse, sexual exploitation, and/or emotional abuse; neglect, including parental chemical substance abuse; domestic violence and/or witness to violence in the home, child abduction, exposure to crime/violence in the community, victim of other criminal activity and or bullying per California Education Code48900(r). Experience working in a multidisciplinary team setting is a plus. Knowledge, Specialized Skills, and Abilities: Must understand the California Child Abuse and Neglect Reporting Act (CARNA) and all mandated reporting laws. Have specified training in TF-CBT and other evidenced-informed modalities in the treatment of trauma in children. Must utilize an empowerment, client-centered, trauma-informed stance in the delivery of all efforts to support children recover from trauma, whilst recognizing the impacts of oppression and culture on the communities we serve. Candidate must also be an effective oral and written communicator, utilizing the highest standards of practice in the utilization of clinical documentation. Computer skills (MAC) excel, word, PowerPoint, and email. Bilingual Spanish/English required. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). Schedule: Monday-Friday 8 am- 5 pm Full Pay range: $31.97 - $46.52 The anticipated hiring range: $31.97 - $46.52 + Time Base: Full-Time Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins 6/13/23 and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Jun 02 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Mission: Empowering Families, Ending Violence, and Developing Leaders Duties and Responsibilities: Client Services: Provide trauma-informed, client-centered, strengths and evidenced-based psychotherapy to minor children who have experienced one or more of the following: physical abuse, sexual abuse, sexual exploitation, and/or emotional abuse; neglect, including parental chemical substance abuse; domestic violence and/or witness to violence in the home, child abduction, exposure to crime/violence in the community, victim of other criminal activity and or bullying per California Education Code48900(r). Psychotherapy services include; individual one-on-one and group weekly services. In addition, the AT Clinician will provide crisis intervention, case management, and linkages to resources, whilst working collaboratively with non-offending caregivers. Complete and maintain accurate records including informed consent, session notes, progress reports, business records, and monthly service reports. Conduct psycho-social assessments, and evaluate findings for completion of a holistic psycho-social treatment/case plan. Exercise all activities in accordance with the confidentiality, law, and ethics of the State of California Board of Behavioral Sciences, the American Association of Marriage and Family Therapists, and the National Association of Social Workers. Other duties as assigned. Multidisciplinary Partnership Liaison: While upholding confidentiality, communicates with multidisciplinary partners to advocate for clients; assists partners in addressing clients’ needs; facilitates communication between partners and clients; obtains police reports to assist in filing applications with the Victim Assistance Program; provides onsite partners with advocacy resources and materials; acts as a liaison between client and law enforcement; civil-legal services, victims assistance and medical staff professionals; coordinates with FJC staff on a daily basis to maintain order, rapport, and respect. Maintains close contact with each client’s authorized collateral resources and supports. Participates in scheduled staff and multidisciplinary team meetings, presenting relevant information on all case/treatment plans, changes, and onsite partner referrals. Completes follow-up on participants following the completion of services. Data Collection and Documentation: Maintains client files; documents all client contact; documents all onsite and offsite referrals, and outcomes; maintains all consents; gathers and enters statistical data resulting from advocate contacts into software system; audits software system on a monthly basis to ensure data align with ATFs. Training and Workshops: Training and Workshops: Participates in the provision of agency-wide training to staff and volunteers. Attends SU-sponsored staff meetings and training as assigned. Qualifications: Must possess a Master’s Degree from an accredited institution in Social Work or Marriage and Family Therapy. Must be a Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor, or Licensed Clinical Social Worker by the California Board of Behavioral Sciences. A minimum of two years’ experience working with children of all ages who have experienced one or more of the following: physical abuse, sexual abuse, sexual exploitation, and/or emotional abuse; neglect, including parental chemical substance abuse; domestic violence and/or witness to violence in the home, child abduction, exposure to crime/violence in the community, victim of other criminal activity and or bullying per California Education Code48900(r). Experience working in a multidisciplinary team setting is a plus. Knowledge, Specialized Skills, and Abilities: Must understand the California Child Abuse and Neglect Reporting Act (CARNA) and all mandated reporting laws. Have specified training in TF-CBT and other evidenced-informed modalities in the treatment of trauma in children. Must utilize an empowerment, client-centered, trauma-informed stance in the delivery of all efforts to support children recover from trauma, whilst recognizing the impacts of oppression and culture on the communities we serve. Candidate must also be an effective oral and written communicator, utilizing the highest standards of practice in the utilization of clinical documentation. Computer skills (MAC) excel, word, PowerPoint, and email. Bilingual Spanish/English required. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). Schedule: Monday-Friday 8 am- 5 pm Full Pay range: $31.97 - $46.52 The anticipated hiring range: $31.97 - $46.52 + Time Base: Full-Time Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins 6/13/23 and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Jun 02 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. THE OPPORTUNITY The Eligibility Specialist III performs the most complex work requiring an advanced level of technical knowledge in the determination of eligibility for one or more public assistance programs, departmental processes, and caseload/workload administration; performs help desk functions; provides training to a unit of workers determining eligibility for public assistance; serves as a lead worker for less experienced employees; and performs specialized duties or assignments such as fair hearing or welfare collections that require considerable inter program knowledge of eligibility regulations, policies, and procedures. The selected candidate will have the opportunity to: Provide support to supervisor with unit operations and coverage. Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and identify need for public assistance programs and services. Assist in the development and implementation of procedures for public assistance programs. Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff, and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation. Ensure accuracy and completion of application and declaration forms. Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies. Enter and retrieve numerical and narrative data, and issue benefits from an automated computer system. For a full description of duties and responsibilities, please review the job description here . Ideal Candidate Statement The ideal candidate is expected to independently perform complex duties beyond the journey-level classification of the class series and demonstrate advanced knowledge of eligibility regulations, procedures, and eligibility software systems. Additional specialized assignments may include performing quality control and/or quality assurance reviews or performing other specialized assignments and related work as required. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Education and Experience: One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist II; -OR- Three (3) years of full-time experience determining eligibility for public assistance programs or collections experience which must have included interviewing and negotiating payments in a public human services agency. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualification for Eligibility Specialist III, as well as the physical, environmental, and working conditions. The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept". If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Eligibility Specialist III. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. If you are interested in the position of Eligibility Specialist III within any County department, please submit your application. We currently have the following vacancies : One (1) full time vacancy in the Health and Human Services Agency, Social Services located in Placerville, CA. The ideal candidate for this vacancy is expected to independently perform complex duties beyond the journey-level classification of the class series and demonstrate advanced knowledge of eligibility regulations, procedures, and eligibility software systems. Additional specialized assignments may include performing quality control and/or quality assurance reviews or performing other specialized assignments and related work as required. One (1) full time vacancy in the Health and Human Services Agency, Social Services located in Placerville, CA The ideal candidate for this vacancy will support the Program Integrity Unit and should have the ability to thoroughly research policies and procedures for numerous public assistance programs, including, but not limited to, General Assistance, CalFresh, CalWORKs, Medi-Cal, and IHSS. The ideal candidate will have the ability to review public assistance cases to formulate and present county findings/actions at but not limited to state hearings in front of co-workers, clientele, advocates, Administrative Law Judges, and lawyers. Additionally, the selected candidate will have the ability to cohesively work with co-workers, supervisors, and managers to provide resolution on case findings and regulation changes. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shop Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities. SOCIAL SERVICES DIVISION The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services. THE OPPORTUNITY The Eligibility Specialist III performs the most complex work requiring an advanced level of technical knowledge in the determination of eligibility for one or more public assistance programs, departmental processes, and caseload/workload administration; performs help desk functions; provides training to a unit of workers determining eligibility for public assistance; serves as a lead worker for less experienced employees; and performs specialized duties or assignments such as fair hearing or welfare collections that require considerable inter program knowledge of eligibility regulations, policies, and procedures. The selected candidate will have the opportunity to: Provide support to supervisor with unit operations and coverage. Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and identify need for public assistance programs and services. Assist in the development and implementation of procedures for public assistance programs. Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff, and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation. Ensure accuracy and completion of application and declaration forms. Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies. Enter and retrieve numerical and narrative data, and issue benefits from an automated computer system. For a full description of duties and responsibilities, please review the job description here . Ideal Candidate Statement The ideal candidate is expected to independently perform complex duties beyond the journey-level classification of the class series and demonstrate advanced knowledge of eligibility regulations, procedures, and eligibility software systems. Additional specialized assignments may include performing quality control and/or quality assurance reviews or performing other specialized assignments and related work as required. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Education and Experience: One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist II; -OR- Three (3) years of full-time experience determining eligibility for public assistance programs or collections experience which must have included interviewing and negotiating payments in a public human services agency. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record. Click here to view the minimum qualification for Eligibility Specialist III, as well as the physical, environmental, and working conditions. The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept". If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Eligibility Specialist III. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. If you are interested in the position of Eligibility Specialist III within any County department, please submit your application. We currently have the following vacancies : One (1) full time vacancy in the Health and Human Services Agency, Social Services located in Placerville, CA. The ideal candidate for this vacancy is expected to independently perform complex duties beyond the journey-level classification of the class series and demonstrate advanced knowledge of eligibility regulations, procedures, and eligibility software systems. Additional specialized assignments may include performing quality control and/or quality assurance reviews or performing other specialized assignments and related work as required. One (1) full time vacancy in the Health and Human Services Agency, Social Services located in Placerville, CA The ideal candidate for this vacancy will support the Program Integrity Unit and should have the ability to thoroughly research policies and procedures for numerous public assistance programs, including, but not limited to, General Assistance, CalFresh, CalWORKs, Medi-Cal, and IHSS. The ideal candidate will have the ability to review public assistance cases to formulate and present county findings/actions at but not limited to state hearings in front of co-workers, clientele, advocates, Administrative Law Judges, and lawyers. Additionally, the selected candidate will have the ability to cohesively work with co-workers, supervisors, and managers to provide resolution on case findings and regulation changes. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here area few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Races Farm to Fork Restaurants Small Business Shop Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 4/28/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. ABOUT THE POSITION There is currently one (1) vacancy for a Juvenile Corrections Officer III within the Marin County Probation Department. Working within the broad social and philosophical values held by the community and the corrections field, JCO III’s perform intensive supervision of minors in the custody and care of Juvenile Hall and provide lead direction and training to subordinate Juvenile Corrections Officers. JCO III’s may also: Assists in program development. Observe and report on behavior problems and physical complaints of detainees. Assign work and trains other staff in work procedures. Counsel groups and individuals. Prepares and submits daily logs and observation and incident reports. Liaises and participates in casework with probation officers. Maintains awareness of security and disciplinary needs. Performs intake and release duties. Transport juveniles in the event of an emergency. JCO III’s are the advanced journey or lead level in this job series, and may temporarily act in the place of a Probation Supervisor. BILINGUAL POSITIONS: Vacancies be filled with either Bilingual or Monolingual positions. If the successful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving bilingual pay. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU The Highly Qualified Candidate has demonstrated experience working with and supervising a juvenile population in a criminal justice setting and have a track record of working cooperatively with coworkers, agency partners, clients and the public. They can identify problems, assess alternative courses of action and exercise sound reasoning in order to arrive at logical conclusions. In addition, the ideal candidate has personal and professional integrity; is highly organized; possesses excellent communication and interpersonal skills; approaches their work with enthusiasm; and demonstrates a strong commitment to empowerment through communication, collaboration and cooperation. They are self-motivated and possesses a desire to seek continual improvement in departmental processes and procedures to affect positive outcomes in the criminal justice system. The Minimum Requirements are: Equivalent to completion of four years of college or possession of a Bachelors degree with major course work in behavioral sciences, social welfare, social case work, counseling and guidance, psychology, criminology, corrections, education, recreation or a closely related field; OR completion of 60 semester units from a college or university which included a minimum of 12 semester units in behavioral sciences, social welfare, social case work, counseling and guidance, psychology, criminology, corrections, education, recreation or a closely related field; AND one year of journey level experience in group supervision and counseling of minors in a detention setting at a level equivalent to the County of Marin's Juvenile Corrections Officer II. SPECIAL REQUIREMENTS: Willingness and ability to maintain certificates in First Aid, Cardiopulmonary Resuscitation (CPR), and Search and Arrest Procedures as required by California State Penal Code Section 832. The California State Board of Corrections, Standards and Training Commission (BSCC) requires completion of the Core Standard and Training for Corrections (STC) to perform duties of this position. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for temporary/contingent positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. ABOUT THE POSITION There is currently one (1) vacancy for a Juvenile Corrections Officer III within the Marin County Probation Department. Working within the broad social and philosophical values held by the community and the corrections field, JCO III’s perform intensive supervision of minors in the custody and care of Juvenile Hall and provide lead direction and training to subordinate Juvenile Corrections Officers. JCO III’s may also: Assists in program development. Observe and report on behavior problems and physical complaints of detainees. Assign work and trains other staff in work procedures. Counsel groups and individuals. Prepares and submits daily logs and observation and incident reports. Liaises and participates in casework with probation officers. Maintains awareness of security and disciplinary needs. Performs intake and release duties. Transport juveniles in the event of an emergency. JCO III’s are the advanced journey or lead level in this job series, and may temporarily act in the place of a Probation Supervisor. BILINGUAL POSITIONS: Vacancies be filled with either Bilingual or Monolingual positions. If the successful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving bilingual pay. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU The Highly Qualified Candidate has demonstrated experience working with and supervising a juvenile population in a criminal justice setting and have a track record of working cooperatively with coworkers, agency partners, clients and the public. They can identify problems, assess alternative courses of action and exercise sound reasoning in order to arrive at logical conclusions. In addition, the ideal candidate has personal and professional integrity; is highly organized; possesses excellent communication and interpersonal skills; approaches their work with enthusiasm; and demonstrates a strong commitment to empowerment through communication, collaboration and cooperation. They are self-motivated and possesses a desire to seek continual improvement in departmental processes and procedures to affect positive outcomes in the criminal justice system. The Minimum Requirements are: Equivalent to completion of four years of college or possession of a Bachelors degree with major course work in behavioral sciences, social welfare, social case work, counseling and guidance, psychology, criminology, corrections, education, recreation or a closely related field; OR completion of 60 semester units from a college or university which included a minimum of 12 semester units in behavioral sciences, social welfare, social case work, counseling and guidance, psychology, criminology, corrections, education, recreation or a closely related field; AND one year of journey level experience in group supervision and counseling of minors in a detention setting at a level equivalent to the County of Marin's Juvenile Corrections Officer II. SPECIAL REQUIREMENTS: Willingness and ability to maintain certificates in First Aid, Cardiopulmonary Resuscitation (CPR), and Search and Arrest Procedures as required by California State Penal Code Section 832. The California State Board of Corrections, Standards and Training Commission (BSCC) requires completion of the Core Standard and Training for Corrections (STC) to perform duties of this position. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for temporary/contingent positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Summary ABOUT THE DEPARTMENT: Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program (CMHP) providing safety net and core clinical services for community members in Deschutes County. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This Behavioral Health Supervisor position leads a team that provides high intensity outreach and case management services to adult individuals with serious mental illness using Assertive Community Treatment (ACT) model. ACT is a client centered/recovery focused treatment approach, where services are largely delivered outside of the office setting. Many ACT clients are at risk for psychiatric hospitalization, and require extensive supports in order to live independently in the community. This multidisciplinary team includes; therapists, case managers, nurses, peer support specialists, and psychiatrists and is co-located with a primary care clinic and pharmacy. For more information about the ACT treatment model click HERE . This supervisor position provides program oversight and supervision to a team of seven staff, as well as providing some direct service to clients. The position requires the application of specialized knowledge in the area of behavioral health supervision, diagnosis, documentation, substance use disorders, multidisciplinary team care, crisis services, complex care coordination, intensive treatment models, and fidelity programming. Typical schedule is Monday through Friday, 8am to 5pm, with the potential for minor schedule adjustments. This position is located in Bend, though occasional travel throughout Deschutes County may be required. Candidates must be willing to work a flexible schedule when necessary to meet client/team needs, which will include some evenings and weekends. ACT team members do a rotation of carrying an on-call phone on evenings and weekends, to be available to the crisis team for consultation regarding ACT clients. Key Responsibilities: Provide program leadership, oversight, and coordination to the CSS team. Supporting, training, directing and developing clinical staff. Training and developing clinical staff. What You Will Bring: Knowledge of or experience with: Clinical leadership and supervision. Evidence based practices for treating SPMI clientele/ACT model. Fostering strong internal agency and community partner relationships. Skill in: Supporting staff through change. Managing competing demands. Interpersonal communication. * This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $6,839.56 to $9,165.65 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting is re-opened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, or a related behavioral science field; AND three (3) years of related experience in the behavioral health field, including lead or supervisory experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Must possess current licensure without restrictions from a recognized governing board with the ability to be licensed in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Preferred Qualifications: Previous supervisory experience as a LCSW, LPC and/or CADC II, III, MAC. Knowledge and experience with treating co-occurring mental health and substance abuse disorders. Knowledge and experience in working with Serious and Persistent Mental Illness. Knowledge and experience of the ACT model. Bilingual in Spanish and English communication. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules ( OARs ) 309-019-0125 (8). Must have the ability to work a flexible schedule to meet client and department needs. Must have dependable transportation and be willing and able to drive throughout Deschutes County in sometimes adverse weather conditions. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program (CMHP) providing safety net and core clinical services for community members in Deschutes County. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This Behavioral Health Supervisor position leads a team that provides high intensity outreach and case management services to adult individuals with serious mental illness using Assertive Community Treatment (ACT) model. ACT is a client centered/recovery focused treatment approach, where services are largely delivered outside of the office setting. Many ACT clients are at risk for psychiatric hospitalization, and require extensive supports in order to live independently in the community. This multidisciplinary team includes; therapists, case managers, nurses, peer support specialists, and psychiatrists and is co-located with a primary care clinic and pharmacy. For more information about the ACT treatment model click HERE . This supervisor position provides program oversight and supervision to a team of seven staff, as well as providing some direct service to clients. The position requires the application of specialized knowledge in the area of behavioral health supervision, diagnosis, documentation, substance use disorders, multidisciplinary team care, crisis services, complex care coordination, intensive treatment models, and fidelity programming. Typical schedule is Monday through Friday, 8am to 5pm, with the potential for minor schedule adjustments. This position is located in Bend, though occasional travel throughout Deschutes County may be required. Candidates must be willing to work a flexible schedule when necessary to meet client/team needs, which will include some evenings and weekends. ACT team members do a rotation of carrying an on-call phone on evenings and weekends, to be available to the crisis team for consultation regarding ACT clients. Key Responsibilities: Provide program leadership, oversight, and coordination to the CSS team. Supporting, training, directing and developing clinical staff. Training and developing clinical staff. What You Will Bring: Knowledge of or experience with: Clinical leadership and supervision. Evidence based practices for treating SPMI clientele/ACT model. Fostering strong internal agency and community partner relationships. Skill in: Supporting staff through change. Managing competing demands. Interpersonal communication. * This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $6,839.56 to $9,165.65 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting is re-opened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, or a related behavioral science field; AND three (3) years of related experience in the behavioral health field, including lead or supervisory experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Must possess current licensure without restrictions from a recognized governing board with the ability to be licensed in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Preferred Qualifications: Previous supervisory experience as a LCSW, LPC and/or CADC II, III, MAC. Knowledge and experience with treating co-occurring mental health and substance abuse disorders. Knowledge and experience in working with Serious and Persistent Mental Illness. Knowledge and experience of the ACT model. Bilingual in Spanish and English communication. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules ( OARs ) 309-019-0125 (8). Must have the ability to work a flexible schedule to meet client and department needs. Must have dependable transportation and be willing and able to drive throughout Deschutes County in sometimes adverse weather conditions. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537501; 4/08/2024 CAPS CASE MANAGER Student Services Professional III Student Health Center Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under general supervision of the Director of Counseling and Psychological Services (CAPS), the Case Manager provides support services to students/patients experiencing varying degrees of psychological and medical need for referral to outside services. The Case Manager works closely with Student Health Center (SHC) mental health counselors and medical providers who have identified patients in need of outside mental health or medical services, coordinating their transition to these services. This position requires excellent interpersonal communication skills for providing direct services to students/patients and for cultivating effective relationships with nearby off-campus medical and mental health resources, working collaboratively with the Director of Student Support as well to ensure appropriate referral to any required-on campus resources and support. The Case Manager establishes and maintains a comprehensive list of outside health related resources for students, documents referrals and tracks their effectiveness, provides pertinent student/patient education, and strives continuously to assure the continuity of quality health care. Required Qualifications & Experience : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. At least two years of progressively responsible professional work experience as a Student Service Professional or Social Worker with ability to work independently, demonstrate excellent written and verbal communication skills and work collaboratively with a multitude of on and off campus constituencies. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree in social work or another related field. Experience in college health or ambulatory care, medical clinic or social service provider. Experience working in patient coordination of care and/or patient referral services. Experience conducting outreach and presenting. Knowledge of HIPAA. Bilingual and bi-literate in Spanish preferred. Excellent customer service/customer care skills Closing Date : Review of applications will begin on April 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Job No: 537501; 4/08/2024 CAPS CASE MANAGER Student Services Professional III Student Health Center Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under general supervision of the Director of Counseling and Psychological Services (CAPS), the Case Manager provides support services to students/patients experiencing varying degrees of psychological and medical need for referral to outside services. The Case Manager works closely with Student Health Center (SHC) mental health counselors and medical providers who have identified patients in need of outside mental health or medical services, coordinating their transition to these services. This position requires excellent interpersonal communication skills for providing direct services to students/patients and for cultivating effective relationships with nearby off-campus medical and mental health resources, working collaboratively with the Director of Student Support as well to ensure appropriate referral to any required-on campus resources and support. The Case Manager establishes and maintains a comprehensive list of outside health related resources for students, documents referrals and tracks their effectiveness, provides pertinent student/patient education, and strives continuously to assure the continuity of quality health care. Required Qualifications & Experience : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. At least two years of progressively responsible professional work experience as a Student Service Professional or Social Worker with ability to work independently, demonstrate excellent written and verbal communication skills and work collaboratively with a multitude of on and off campus constituencies. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree in social work or another related field. Experience in college health or ambulatory care, medical clinic or social service provider. Experience working in patient coordination of care and/or patient referral services. Experience conducting outreach and presenting. Knowledge of HIPAA. Bilingual and bi-literate in Spanish preferred. Excellent customer service/customer care skills Closing Date : Review of applications will begin on April 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: ABOUT THE POSITION The Marin County Probation Department has a current need for four, full-time regular-hire Deputy Probation Officers, and anticipates the availability of additional regular hire vacancies in the future . These vacancies may be filled at either the Deputy Probation Officer (DPO) I or DPO II level. To be considered for the DPO I level, you must submit a separate application to that job posting, available on our Careers page . This recruitment may also be used to fill positions that require the use of English/Spanish language skills and to fulfill any contingent hire needs that may arise. Working within the overall social and philosophical values held by the community and the corrections field, Deputy Probation Officers investigate and supervise cases referred by the court, families, law enforcement, social services, or other agencies. Essential duties include conducting investigations and managing cases, developing and maintaining contact with a variety of outside agencies, and representing the Probation Department before community groups and organizations. Deputy Probation Officers may be required to work a varied schedule, including weekends and evenings, depending on coverage needs. Deputy Probation Officer II is the journey to advanced journey level and requires experience as an officer in a California County Probation Department, State or Federal Probation Department or Probation organization in another state. Deputy Probation Officer II placement requires prior field training, court investigations knowledge or experience in a Juvenile Hall that has provided exposure to youth case planning, programming and court procedures. BILINGUAL POSITIONS: Vacancies be filled with either Bilingual or Monolingual positions. If the successful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving bilingual pay. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU Our Highly Qualified Candidate has personal and professional integrity as well as experience working collaboratively with partners to meet the needs of the community. They have proven success as a professional case manager working to hold offenders accountable while building the rapport necessary to effect behavioral change. They can identify problems, assess alternative courses of action, and exercise sound reasoning to arrive at logical conclusions. They can verbally communicate effectively with a variety of stakeholders, including various government and social agencies, court personnel, departmental staff, offenders, and individuals from a variety of backgrounds. Additionally, our highly qualified candidates: Are highly organized Possess excellent interpersonal skills Demonstrate a strong commitment to empowerment through communication, collaboration, and cooperation Have strong written communication skills and experience preparing clear, accurate, and well-organized reports The Minimum Qualifications and Requirements are: Possession of a bachelor's degree from an accredited college or university and three years of professional experience performing work equivalent to a Deputy Probation Officer I . Experience as a Juvenile Corrections Officer III with the County of Marin or equivalent may be substituted for up to two years of the required experience. Certificates & Licenses : Incumbents must have successfully completed the Probation Officer core training course in the Standards and Training for Corrections Program (STC) and possess a certificate in Search and Arrest Procedures as required by California State Penal Code Section 832. Possession of a valid Class C California Driver’s license is required and must be maintained while employed in the classification. Special Requirements : State law requires that all applicants must: Be 21 years of age or older by the recruitment closing date. Have a reputation for honesty and trustworthiness (felony law convictions will be disqualifying); Be a citizen of the United States (or must have filed for citizenship with the Department of Immigration one year prior to employment application date). Section 1031 of the Government Code provides that candidates: Be fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Complete and pass a comprehensive psychological test administered by the Probation Department or designated agency. ABOUT THE PROCESS PLEASE NOTE THE FOLLOWING: No person shall be considered for employment as a sworn officer with the Marin County Probation Department if they have a drug history involving illicit drug use within the last three years, and marijuana use since submission of application, or have ever engaged in felonious drug activity. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: ABOUT THE POSITION The Marin County Probation Department has a current need for four, full-time regular-hire Deputy Probation Officers, and anticipates the availability of additional regular hire vacancies in the future . These vacancies may be filled at either the Deputy Probation Officer (DPO) I or DPO II level. To be considered for the DPO I level, you must submit a separate application to that job posting, available on our Careers page . This recruitment may also be used to fill positions that require the use of English/Spanish language skills and to fulfill any contingent hire needs that may arise. Working within the overall social and philosophical values held by the community and the corrections field, Deputy Probation Officers investigate and supervise cases referred by the court, families, law enforcement, social services, or other agencies. Essential duties include conducting investigations and managing cases, developing and maintaining contact with a variety of outside agencies, and representing the Probation Department before community groups and organizations. Deputy Probation Officers may be required to work a varied schedule, including weekends and evenings, depending on coverage needs. Deputy Probation Officer II is the journey to advanced journey level and requires experience as an officer in a California County Probation Department, State or Federal Probation Department or Probation organization in another state. Deputy Probation Officer II placement requires prior field training, court investigations knowledge or experience in a Juvenile Hall that has provided exposure to youth case planning, programming and court procedures. BILINGUAL POSITIONS: Vacancies be filled with either Bilingual or Monolingual positions. If the successful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving bilingual pay. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. ABOUT YOU Our Highly Qualified Candidate has personal and professional integrity as well as experience working collaboratively with partners to meet the needs of the community. They have proven success as a professional case manager working to hold offenders accountable while building the rapport necessary to effect behavioral change. They can identify problems, assess alternative courses of action, and exercise sound reasoning to arrive at logical conclusions. They can verbally communicate effectively with a variety of stakeholders, including various government and social agencies, court personnel, departmental staff, offenders, and individuals from a variety of backgrounds. Additionally, our highly qualified candidates: Are highly organized Possess excellent interpersonal skills Demonstrate a strong commitment to empowerment through communication, collaboration, and cooperation Have strong written communication skills and experience preparing clear, accurate, and well-organized reports The Minimum Qualifications and Requirements are: Possession of a bachelor's degree from an accredited college or university and three years of professional experience performing work equivalent to a Deputy Probation Officer I . Experience as a Juvenile Corrections Officer III with the County of Marin or equivalent may be substituted for up to two years of the required experience. Certificates & Licenses : Incumbents must have successfully completed the Probation Officer core training course in the Standards and Training for Corrections Program (STC) and possess a certificate in Search and Arrest Procedures as required by California State Penal Code Section 832. Possession of a valid Class C California Driver’s license is required and must be maintained while employed in the classification. Special Requirements : State law requires that all applicants must: Be 21 years of age or older by the recruitment closing date. Have a reputation for honesty and trustworthiness (felony law convictions will be disqualifying); Be a citizen of the United States (or must have filed for citizenship with the Department of Immigration one year prior to employment application date). Section 1031 of the Government Code provides that candidates: Be fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Complete and pass a comprehensive psychological test administered by the Probation Department or designated agency. ABOUT THE PROCESS PLEASE NOTE THE FOLLOWING: No person shall be considered for employment as a sworn officer with the Marin County Probation Department if they have a drug history involving illicit drug use within the last three years, and marijuana use since submission of application, or have ever engaged in felonious drug activity. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM