The City of Garland is seeking a Human Resources Director to direct and manage the human resources functions for the City, to include talent acquisition, benefits administration, compensation, employee relations, civil service (Chapter 143), talent management and HRIS. The City desires a dynamic public servant who is an effective, visionary and collaborative leader and has a demonstrated track record of creating a climate of trust, inclusiveness and accountability. The selected candidate is expected to possess and exhibit excellent communication and interpersonal skills with a strong commitment to serve all levels of the organization.
The position is open until filled. Applicants should complete an application, upload a cover letter/resume and provide the names of at least three work-related professional references. Inquiries related to the recruitment and selection process for this position may be directed to the attention of the City’s Talent Acquisition Manager:
Lilly Clarke, Talent Acquisition Manager, City of Garland
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Direct the day-to-day operations of the department to ensure high quality human resources support and an exceptional service culture. Provides management oversight to HR divisional managers.
- Creates trusted partnerships to plan, design and develop HR strategies and initiatives that support and align with organizational strategic goals and direction. Develops and maintains HR business plan, key drivers, customer service strategies and ongoing initiatives.
- Participates in conferences and educational opportunities of professional organizations to keep abreast of current and developing trends in Human Resources in order to provide subject matter expertise in the development, oversight and administration of HR programs, policies and services.
- Consults with and advises management on legal implications of HR issues related to discipline and employee grievances. Oversees complex investigations and advises management on employee relations issues and provides recommendations.
- Advises, trains and assists with management accountability to create a positive work culture that values employees and their success;
- Recognizes emerging workforce challenges and develops/executes plans for meeting short and long term needs of the workforce; enhances department and organization effectiveness through genuine support, guidance, stretch assignments, coaching, mentoring and training of staff.
- Ensures compliance with federal, state and local statutory requirements and organizational human resources policies and procedures.
- Oversees HR department budget preparation. Reviews significant department expenditures and approves final budget documents before sending to executive management for review and approval.
- Serves as the HIPAA Compliance and Privacy Officer for the City.
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.
- Bachelor's degree in business administration, public administration or related field
- 7 years of progressive municipal HR management experience within an organization of similar size, including significant leadership experience, with heavy emphasis in employee relations
- PHR, IPMA-CP or related certification required
Or equivalent professional experience may be considered for substitution for the required degree on an exception basis.
- Master’s degree in business administration, human resource management, public administration or related field
- 7-10 years of progressive municipal HR management experience within an organization of similar size, including significant leadership experience, with heavy emphasis in employee relations
- SPHR, IPMA-SCP or related certification highly desirable
Knowledge, Skills & Abilities
- Advanced knowledge of multiple human resource disciplines including compensation practices, employee relations, diversity, recruiting, training, performance management, health insurance, Civil Service administration and federal and state labor laws/regulations
- Extensive knowledge of federal, state and local laws governing equal employment opportunity and civil rights, compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, FLSA, ADA, FMLA, and ACA
- Extensive knowledge HRIS systems and functionality
- Proficiency utilizing Microsoft Suite (Outlook, Excel, Word and PowerPoint)
- Excellent verbal, non-verbal and written communication skills
- Strong work ethic with demonstrated leadership skills
- Strong analytical and problem solving skills and a high degree of initiative and resourcefulness
- Strong project management and organizational skills and ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
- High EQ (self-awareness), adept at conflict resolution and ability to quickly evaluate and accurately problem solve
- Ability to multitask and adapt to changes in initiatives and requirements
- Ability to effectively and appropriately interact, develop and maintain cooperative working relationships with City Council, City management, business partners, employees and citizens
- Ability to maintain confidentiality at all times
- Ability to verbally convey detailed information to City Council, senior leadership, employees or retirees
- Ability to read the listener’s body language and confirm if information shared is understood and properly received
- Ability to maintain excellent relations with staff to lead and develop an effective HR team
- Ability to train, motivate, evaluate, mentor and direct department employees and managers to meet desired ends
- Ability to manage by example and to persuade staff to achieve results beneficial to the operation of the department and the City
- Ability to be strategic, creative and resourceful, implementing and monitoring departmental goals, strategies and policies
- Ability to promote mission, goals, policies and guiding principles and standards of an effective public organization
- Ability to prepare professional presentations and present to City Council