SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Tutor (IVC MESA - AEW Facilitator/Tutor) Job Category: NBU Job Opening Date: July 26, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Please indicate what specific subjects that you are interested in Tutoring in your application. SUMMARY DESCRIPTION To provide instructional support and assistance to students in various subjects; help students understand course materials, improve their study skills, and enhance their overall academic performance. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1) Attend training session prior to beginning facilitation 2) Prepare for AEW Contact participants Consult with the course instructor Collect pertinent references/resources 3) Set appropriate tone for AEW at the beginning of the semester Assume responsibility for student achievement and for developing a motivating atmosphere Learn participant's names and majors Assist in the "getting acquainted" process Establish a standard of excellence Project optimism, caring, approachability, and expertise Plan for variations in format 4) Schedule weekly meetings with course instructor(s) Identify areas of student difficulty/course emphasis Learn exam and quiz schedule Discuss participant's area(s) of difficulty 5) Meet regularly with other AEW personnel Attend weekly facilitator's meetings Report and discuss AEW progress with MESA Director Assume primary responsibility for communication with Director regarding student progress Share experiences with other facilitators Be prepared for unexpected guests at any time 6) Prepare worksheets Integrate review material with new material Stretch student capabilities Use word problems whenever possible Build confidence by progressing from routine to more difficult 7) Keep AEW running smoothly Promote a sense of community and encourage effective communication Identify student strengths and areas of needed improvement, and encourage mutual assistance through appropriate grouping Be sensitive to student problems and refer to appropriate resources for assistance Keep accurate student attendance records and quickly report absences to Director Be aware of student performance, especially on exams, and follow through as appropriate Invite student suggestions regarding worksheets, format, level of difficulty, etc 8) Bring the workshop to effective closure Prepare for finals: content and psychology of... Participate in the evaluation of AEW Assist with the collaboration of statistics on student performance Promote participation in subsequent AEWs as appropriate 9) Perform related duties as required. QUALIFICATIONS Knowledge of: Strong organizational skills to keep track of tutoring sessions and student progress. Strong knowledge and understanding of the subject(s) being tutored. Instructional technologies and online tutoring platforms. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Ability to: Demonstrate excellent communication and interpersonal skills. Explain complex concepts in a clear and concise manner. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information to students, staff, or the public; provide excellent customer service. Demonstrate patience and empathy when working with students of diverse backgrounds and learning styles; work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities. Exercise good judgment, discretion, and personal initiative in resolving situations, according to established policies and procedures; use sound judgment in recognizing scope of authority. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. Ability to prioritize the success of AEW participants. Ability to handle multiple tasks in a responsible and reliable manner. Desired Skills and Abilities: - Excellent interpersonal skills - Organization - Record Keeping - Understanding of learning styles - Dependability - Patience - Resourcefulness - Adaptability EDUCATION AND EXPERIENCE GUIDELINES AA degree in the subject area or a related field or a current student within SOCCCD. Prior tutoring or teaching experience is preferred, but not always required. For Saddleback/Irvine Valley College students, please attach an unofficial transcript, statement of interest specifying the subject you are interested in tutoring, and faculty recommendation letter. Resume and cover letter are optional. For non-Saddleback/Irvine Valley College students, please attach transcript, statement of interest specifying the subject you are interested in tutoring, letter of recommendation, and resume. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $17.50-$19.00/hr depending on education/experience Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Tutor (IVC MESA - AEW Facilitator/Tutor) Job Category: NBU Job Opening Date: July 26, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Please indicate what specific subjects that you are interested in Tutoring in your application. SUMMARY DESCRIPTION To provide instructional support and assistance to students in various subjects; help students understand course materials, improve their study skills, and enhance their overall academic performance. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1) Attend training session prior to beginning facilitation 2) Prepare for AEW Contact participants Consult with the course instructor Collect pertinent references/resources 3) Set appropriate tone for AEW at the beginning of the semester Assume responsibility for student achievement and for developing a motivating atmosphere Learn participant's names and majors Assist in the "getting acquainted" process Establish a standard of excellence Project optimism, caring, approachability, and expertise Plan for variations in format 4) Schedule weekly meetings with course instructor(s) Identify areas of student difficulty/course emphasis Learn exam and quiz schedule Discuss participant's area(s) of difficulty 5) Meet regularly with other AEW personnel Attend weekly facilitator's meetings Report and discuss AEW progress with MESA Director Assume primary responsibility for communication with Director regarding student progress Share experiences with other facilitators Be prepared for unexpected guests at any time 6) Prepare worksheets Integrate review material with new material Stretch student capabilities Use word problems whenever possible Build confidence by progressing from routine to more difficult 7) Keep AEW running smoothly Promote a sense of community and encourage effective communication Identify student strengths and areas of needed improvement, and encourage mutual assistance through appropriate grouping Be sensitive to student problems and refer to appropriate resources for assistance Keep accurate student attendance records and quickly report absences to Director Be aware of student performance, especially on exams, and follow through as appropriate Invite student suggestions regarding worksheets, format, level of difficulty, etc 8) Bring the workshop to effective closure Prepare for finals: content and psychology of... Participate in the evaluation of AEW Assist with the collaboration of statistics on student performance Promote participation in subsequent AEWs as appropriate 9) Perform related duties as required. QUALIFICATIONS Knowledge of: Strong organizational skills to keep track of tutoring sessions and student progress. Strong knowledge and understanding of the subject(s) being tutored. Instructional technologies and online tutoring platforms. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Ability to: Demonstrate excellent communication and interpersonal skills. Explain complex concepts in a clear and concise manner. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information to students, staff, or the public; provide excellent customer service. Demonstrate patience and empathy when working with students of diverse backgrounds and learning styles; work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities. Exercise good judgment, discretion, and personal initiative in resolving situations, according to established policies and procedures; use sound judgment in recognizing scope of authority. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. Ability to prioritize the success of AEW participants. Ability to handle multiple tasks in a responsible and reliable manner. Desired Skills and Abilities: - Excellent interpersonal skills - Organization - Record Keeping - Understanding of learning styles - Dependability - Patience - Resourcefulness - Adaptability EDUCATION AND EXPERIENCE GUIDELINES AA degree in the subject area or a related field or a current student within SOCCCD. Prior tutoring or teaching experience is preferred, but not always required. For Saddleback/Irvine Valley College students, please attach an unofficial transcript, statement of interest specifying the subject you are interested in tutoring, and faculty recommendation letter. Resume and cover letter are optional. For non-Saddleback/Irvine Valley College students, please attach transcript, statement of interest specifying the subject you are interested in tutoring, letter of recommendation, and resume. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $17.50-$19.00/hr depending on education/experience Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside's Community and Economic Development Department is accepting applications for a limited term Project Manager to support the Economic Development Division. This recruitment will be used to fill the current vacancy and establish an eligibility list for future vacancies. This position will act in a facilitator capacity and help oversee multiple Departments and Divisions that support Phase II of the City's new Cannabis Program for Storefront Retail Commercial Cannabis Businesses. This includes the application final review process: verification of site locations for businesses, zoning verification clearance, site submittal and plan review, business plan, operational plan, safety and security plan review, and all final permit approvals. *This is a limited-term, grant-funded position of approximately 18 months supported by the Cannabis Retail Access Grant. Work Performed Typical duties may include, but are not limited to, the following: Assist the department Director, General Manager or designee in establishing goals, objectives, priorities, schedules and budgets for individual programs, projects and events. Serve as a liaison to local organizations, businesses, developers, real estate brokers, public agencies, property owners, legislative representatives, and the general public to educate, encourage collaboration and promote City programs, projects and activities. Make public presentations at City events and other venues to legislative bodies, business organizations, community groups, development associations and other constituents. Conduct, evaluate and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contract management programs or capital improvement project tracking system(s). Coordinate with other departments, utility companies, non-profit organizations and affected parties, and agencies to facilitate timely completion of projects or the review and processing of specific private development projects. Facilitate interdepartmental coordination related to the timely completion of projects, programs and activities. Additionally, when assigned to divisions of the Community Development Department (varies depending on area of assignment): Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Community Development goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate. Qualifications Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. Experience: Four years of professional experience in economic development, redevelopment, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. License and Certification : Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License Highly Desirable Qualifications: A Master's Degree or graduate level course work Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Resume 4) Cover Letter FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). (Download PDF reader) (Download PDF reader) (Download PDF reader) The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside's Community and Economic Development Department is accepting applications for a limited term Project Manager to support the Economic Development Division. This recruitment will be used to fill the current vacancy and establish an eligibility list for future vacancies. This position will act in a facilitator capacity and help oversee multiple Departments and Divisions that support Phase II of the City's new Cannabis Program for Storefront Retail Commercial Cannabis Businesses. This includes the application final review process: verification of site locations for businesses, zoning verification clearance, site submittal and plan review, business plan, operational plan, safety and security plan review, and all final permit approvals. *This is a limited-term, grant-funded position of approximately 18 months supported by the Cannabis Retail Access Grant. Work Performed Typical duties may include, but are not limited to, the following: Assist the department Director, General Manager or designee in establishing goals, objectives, priorities, schedules and budgets for individual programs, projects and events. Serve as a liaison to local organizations, businesses, developers, real estate brokers, public agencies, property owners, legislative representatives, and the general public to educate, encourage collaboration and promote City programs, projects and activities. Make public presentations at City events and other venues to legislative bodies, business organizations, community groups, development associations and other constituents. Conduct, evaluate and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contract management programs or capital improvement project tracking system(s). Coordinate with other departments, utility companies, non-profit organizations and affected parties, and agencies to facilitate timely completion of projects or the review and processing of specific private development projects. Facilitate interdepartmental coordination related to the timely completion of projects, programs and activities. Additionally, when assigned to divisions of the Community Development Department (varies depending on area of assignment): Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Community Development goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate. Qualifications Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. Experience: Four years of professional experience in economic development, redevelopment, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. License and Certification : Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License Highly Desirable Qualifications: A Master's Degree or graduate level course work Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Resume 4) Cover Letter FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). (Download PDF reader) (Download PDF reader) (Download PDF reader) The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 13,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with bilingual and/or diverse abilities are encouraged to apply. Position Title: Academic Year Lecturer College: Behavioral & Social Sciences Department/School: Social Science and Special Programs Salary: Lecturer A/2 Full-Time Equivalent Salary Range: $4,530 - $6,056 per month Lecturer B/3 Full-Time Equivalent Salary Range: $5,405 - $11,994 per month Lecturer C/4 Full-Time Equivalent Salary Range: $6,190 - $13,172 per month Lecturer D/5 Full-Time Equivalent Salary Range: $7,794 - $13,797 per month Anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience. Most new lecturers are hired at the Lecturer A or B rank. See the Faculty Salaries At-a-Glance guide for more information. Priority Review Date: 05/20/24; complete applications received after that date may be considered as needs arise. Position Summary: The Social Science Program in the College of Behavioral and Social Sciences is collecting application materials for a pool of lecturers with positions available as determined by need during the 2024-25 academic year. Appointments from the lecturer pool are temporary and often made just prior to the start of the academic term. Minimum Qualifications: The minimum education requirement for a lecturer appointment is a Master’s degree in the Behavioral and Social Sciences. Preferred Qualifications: Background in Research Methods, Social Science theories, Data Communications, Anthropology, Geography, National Career Development Association (NCDA) Facilitator, National Career Development Association membership or working knowledge of holistic career development/career decision-making/planning, Capstone Project Development. A PhD/EdD is preferred. Experience teaching in person and online is a plus. Bilingual candidates encouraged to apply. Responsibilities: Lecturer positions in the department carry responsibilities in the areas of teaching. How to Apply: Applicants must provide a cover letter (including how you have addressed, or plan to address teaching to diverse student groups), recent (last 2 years) professional development, and your experience with various modes of instruction (i.e., online-asynchronous, online synchronous, combined in-person/synchronous/asynchronous), a current curriculum vita, a copy of unofficial transcripts for your highest earned degree, and contact information of three professional references. Additionally, consult the University Catalog for a list of Social Science Courses and provide a list of courses you believe you are qualified to teach and explain why you are qualified for each of those courses. Additional information may be requested at a later time. All applicants must apply online, applications submitted via email or in-person to the department will not be considered. The Department: The BA in Social Science is designed for students who have a broad interest in the behavioral and social sciences. It is an interdisciplinary program with a curriculum from the disciplines and programs of the College of the Behavioral and Social Sciences and the Department of History. The program has two options to best meet the needs of our students: multidisciplinary studies and specialization studies. Both options are available online to distance education students who do not reside in Chico. The MA in Social Science is a flexible interdisciplinary program which allows students to tailor a program to their specific academic or career goals, drawing on curricula from departments in the College of Behavioral and Social Sciences, as well as history, and other university programs. While possibilities are varied, some examples include focusing on higher education administration, cultural and gender studies, and career development counseling. Please see our Program Website for more information. Job-related questions should be directed to: Dr. Diana Dwyre, Program Coordinator Butte Hall, Rm 611 (530) 898-3132 Ddwyre@csuchico.edu Benefits Information: This position may qualify for benefits including tuition fee waiver (if eligible). California State University, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information and eligibility criteria, please visit https://www.csuchico.edu/hr/benefits/index.shtml . Additional Information: All work must be performed within the State of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. For disability-related accommodations, please call the ADA Coordinator at (530) 898-5959. All positions are contingent on funding. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. Chico State is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status and only employ individuals authorized to work in the U.S. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 13,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with bilingual and/or diverse abilities are encouraged to apply. Position Title: Academic Year Lecturer College: Behavioral & Social Sciences Department/School: Social Science and Special Programs Salary: Lecturer A/2 Full-Time Equivalent Salary Range: $4,530 - $6,056 per month Lecturer B/3 Full-Time Equivalent Salary Range: $5,405 - $11,994 per month Lecturer C/4 Full-Time Equivalent Salary Range: $6,190 - $13,172 per month Lecturer D/5 Full-Time Equivalent Salary Range: $7,794 - $13,797 per month Anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience. Most new lecturers are hired at the Lecturer A or B rank. See the Faculty Salaries At-a-Glance guide for more information. Priority Review Date: 05/20/24; complete applications received after that date may be considered as needs arise. Position Summary: The Social Science Program in the College of Behavioral and Social Sciences is collecting application materials for a pool of lecturers with positions available as determined by need during the 2024-25 academic year. Appointments from the lecturer pool are temporary and often made just prior to the start of the academic term. Minimum Qualifications: The minimum education requirement for a lecturer appointment is a Master’s degree in the Behavioral and Social Sciences. Preferred Qualifications: Background in Research Methods, Social Science theories, Data Communications, Anthropology, Geography, National Career Development Association (NCDA) Facilitator, National Career Development Association membership or working knowledge of holistic career development/career decision-making/planning, Capstone Project Development. A PhD/EdD is preferred. Experience teaching in person and online is a plus. Bilingual candidates encouraged to apply. Responsibilities: Lecturer positions in the department carry responsibilities in the areas of teaching. How to Apply: Applicants must provide a cover letter (including how you have addressed, or plan to address teaching to diverse student groups), recent (last 2 years) professional development, and your experience with various modes of instruction (i.e., online-asynchronous, online synchronous, combined in-person/synchronous/asynchronous), a current curriculum vita, a copy of unofficial transcripts for your highest earned degree, and contact information of three professional references. Additionally, consult the University Catalog for a list of Social Science Courses and provide a list of courses you believe you are qualified to teach and explain why you are qualified for each of those courses. Additional information may be requested at a later time. All applicants must apply online, applications submitted via email or in-person to the department will not be considered. The Department: The BA in Social Science is designed for students who have a broad interest in the behavioral and social sciences. It is an interdisciplinary program with a curriculum from the disciplines and programs of the College of the Behavioral and Social Sciences and the Department of History. The program has two options to best meet the needs of our students: multidisciplinary studies and specialization studies. Both options are available online to distance education students who do not reside in Chico. The MA in Social Science is a flexible interdisciplinary program which allows students to tailor a program to their specific academic or career goals, drawing on curricula from departments in the College of Behavioral and Social Sciences, as well as history, and other university programs. While possibilities are varied, some examples include focusing on higher education administration, cultural and gender studies, and career development counseling. Please see our Program Website for more information. Job-related questions should be directed to: Dr. Diana Dwyre, Program Coordinator Butte Hall, Rm 611 (530) 898-3132 Ddwyre@csuchico.edu Benefits Information: This position may qualify for benefits including tuition fee waiver (if eligible). California State University, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information and eligibility criteria, please visit https://www.csuchico.edu/hr/benefits/index.shtml . Additional Information: All work must be performed within the State of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. For disability-related accommodations, please call the ADA Coordinator at (530) 898-5959. All positions are contingent on funding. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. Chico State is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status and only employ individuals authorized to work in the U.S. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9070L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY WITHHOLD: All applicants must meet requirements upon application submission, no withhold will be allowed. Out-of-class experience will not be accepted. DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher level Children's Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Livescan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in federal and state laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: OPTION I : Bachelor's degree * from an accredited college with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services Field **. OPTION II: Bachelor's degree * from an accredited college, and one year of experience in a social service agency providing protective/placement casework *** services to children or families with children. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class "C" Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for a bachelor's degree, you MUST submit a legible copy of the official transcripts or diploma from an accredited institution, which shows the area of specialization, at the time of filing or within 15 calendar days from the date of filing. ** Human Services Related fields are Psychology, Sociology, Child Development, Social Work, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, and Family and Child Counseling. *** Protective casework is defined as social work services to children who are abused or neglected (as determined by the court system); or services to families (as required by the court) due to the neglect or abuse of the child, OR prior to court intervention, it is the social worker who makes the decision to remove a child from the home for the child's protection. Placement Casework Servic es are adoptive type services. Custodial services (group supervision types) are not qualifying experience. Additional Information EXAMINATION CONTENT: The examination will consist of Two (2) parts: PART I : Multiple-choice and/or simulation assessments weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A Structured Interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation.Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted . Note: If you are unable to attach the required documents, you may email them to DCFSexams@dcfs.lacounty.gov within 15 calendar days of filing. Make sure to reference your full name (Last name, First name), examination title and number on the subject line of your email or in your fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov . Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. (PT) -ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION. THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9070L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY WITHHOLD: All applicants must meet requirements upon application submission, no withhold will be allowed. Out-of-class experience will not be accepted. DEFINITION: Under close supervision, performs social casework functions including the investigation, supervision, placement and care of dependent children, children in foster homes or other child welfare cases through routine or emergency referrals. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision and training from higher level Children's Services staff in the performance of less difficult tasks. As trainees, the incumbents are assigned a reduced number of cases and are expected to develop progressively increasing skill in preparation for higher level positions requiring the handling of more complex and sensitive cases. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Livescan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in federal and state laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: OPTION I : Bachelor's degree * from an accredited college with a major in Psychology, Sociology, Social Work, Child Development, or a related Human Services Field **. OPTION II: Bachelor's degree * from an accredited college, and one year of experience in a social service agency providing protective/placement casework *** services to children or families with children. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class "C" Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO (2) YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for a bachelor's degree, you MUST submit a legible copy of the official transcripts or diploma from an accredited institution, which shows the area of specialization, at the time of filing or within 15 calendar days from the date of filing. ** Human Services Related fields are Psychology, Sociology, Child Development, Social Work, Behavioral Science, Human Development, Human Services, Child and Adolescent Development, Early Childhood Development, Clinical Psychology, Counseling, Family and Child Development, Family Studies, Marriage and Family Therapy, Marriage, and Family and Child Counseling. *** Protective casework is defined as social work services to children who are abused or neglected (as determined by the court system); or services to families (as required by the court) due to the neglect or abuse of the child, OR prior to court intervention, it is the social worker who makes the decision to remove a child from the home for the child's protection. Placement Casework Servic es are adoptive type services. Custodial services (group supervision types) are not qualifying experience. Additional Information EXAMINATION CONTENT: The examination will consist of Two (2) parts: PART I : Multiple-choice and/or simulation assessments weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A Structured Interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation.Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted . Note: If you are unable to attach the required documents, you may email them to DCFSexams@dcfs.lacounty.gov within 15 calendar days of filing. Make sure to reference your full name (Last name, First name), examination title and number on the subject line of your email or in your fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov . Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Veronik Geragoosian Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSexams@dcfs.lacounty.gov For detailed information, please click here