California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY. CLASSIFICATION TITLE: Administrative Support Coordinator I UNION CODE: R07 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,692 - $4,200 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,680 - $5,783 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The Counseling Center, within the Division of Student Affairs, provides counseling and consultation services to undergraduate and graduate students who are enrolled in the university. The Center offers short-term counseling to help students with personal, academic, and career concerns. The primary goal of counseling is to help students develop the personal awareness and skills necessary to overcome problems and to grow and develop in ways that will allow them to take advantage of the educational opportunities at the university. Under general supervision of the Assistant Vice President (AVP) for Student Affairs & Dean of Students, Student Integrity and Well-Being, and under the daily lead direction of the Counseling Center Coordinator, the Administrative Support Coordinator I performs the full range of varied and complex administrative support functions for the Counseling Center. Duties involve administratively supporting the Center operations and staff, providing budget support for the Center, and acting as a system support for Titanium, the Center’s electronic record keeping software. DUTIES & RESPONSIBILITIES: Counseling Center Administrative Support Provide administrative support and coordinate daily operational functions of Counseling Center which require interpreting policies and procedures and using ingenuity to creatively gather and compile information in several different ways. Support and coordinate Center events involving securing facility reservations, processing work orders, coordinating food orders, completing, and sending meeting invitations, coordinating travel arrangements, and supporting conference needs. Assist Counseling Director and 7.5 Counselor Faculty (including CSUB A.V. Counselor Faculty) in planning and organizing: programs, outreach, meetings, and travel arrangements. Monitor and Coordinate Counseling Center Director’s calendar using Microsoft Outlook, scheduling various meetings, travel, and conference dates. Provide administrative support to Psychiatrist, adhering to HIPAA guidelines, scheduling appointments/meetings, and coordinating services with external pharmacies and medical facilities. Answer incoming calls, respond to voicemails, and refer calls to other campus departments as appropriate. Schedule/Reschedule student and Counseling Faculty appointments/meetings. Greet students and other visitors to Counseling Center and use judgement and discretion to refer to appropriate resources. Create and maintain a safe, calm, congenial atmosphere in person and on the phone. Provide a safe and welcoming space for students in crisis. Initiate projects independently under general supervision related to the goals of the department. Display culturally sensitive and competency to a variety of diverse and complex individuals and personalities. Oversee quarterly SOCI process including distribution, collection, and analysis of results for each Counselor Faculty and the Center. Assist Counseling Center Director with the paperwork for the annual contract renewal of Counseling Center Faculty. Assist with the hiring process of new faculty, staff, and Graduate Student Leader searches for the department. In support of the Counseling Coordinator and Counseling Faculty prepare forms, charts, signs, invitations, reports, publicity, and workshop materials (as needed). Provide back up support for ASA. Budget Support Under the direction of the AVP for Student Affairs & Dean of Students and Counseling Center Director, work with the Student Affairs Budget Analyst, maintain spreadsheet accounting for Operations and Expenses department budget, including Fee Fund and when appropriate, grant budget and other funds related to the Counseling Center. Maintain ledgers, monitor budget balances. Evaluate and process routine expenditures. Generate monthly reports using PeopleSoft CFS software. Maintain and order supplies. Responsible for ProCard monthly purchases and reconciliation for all procard holders in the Counseling Center. Prepare annual and quarterly budget for stateside and fee funds. Process requisitions, direct pays, petty cash reimbursement, and additional financial forms. Process and submit Travel Authorizations and Travel Expense Claims. Submit monthly department contract service invoices. Titanium Administrator/Support Serve as support for Titanium, the Center’s electronic record keeping program, and coordinate with Information Technology Services to assure security of program, troubleshooting, and server issues as needed. Generate monthly reports using Titanium Software. Generate reports for data tracking including no show rates, usage, case load, and information as requested. Update Titanium software to improve and modernize student communication. Process student intake forms in Titanium and scan documents into student files. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - High school diploma or GED and four (4 years) of recent (within seven years) administrative support experience. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Experience to be fully functional in all technical aspects of work assignments. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Participate in Counseling Center outreach, programming and on campus events as necessary. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Apr 23 2024 Pacific Daylight Time Closing Date/Time:
CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY. CLASSIFICATION TITLE: Administrative Support Coordinator I UNION CODE: R07 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,692 - $4,200 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,680 - $5,783 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The Counseling Center, within the Division of Student Affairs, provides counseling and consultation services to undergraduate and graduate students who are enrolled in the university. The Center offers short-term counseling to help students with personal, academic, and career concerns. The primary goal of counseling is to help students develop the personal awareness and skills necessary to overcome problems and to grow and develop in ways that will allow them to take advantage of the educational opportunities at the university. Under general supervision of the Assistant Vice President (AVP) for Student Affairs & Dean of Students, Student Integrity and Well-Being, and under the daily lead direction of the Counseling Center Coordinator, the Administrative Support Coordinator I performs the full range of varied and complex administrative support functions for the Counseling Center. Duties involve administratively supporting the Center operations and staff, providing budget support for the Center, and acting as a system support for Titanium, the Center’s electronic record keeping software. DUTIES & RESPONSIBILITIES: Counseling Center Administrative Support Provide administrative support and coordinate daily operational functions of Counseling Center which require interpreting policies and procedures and using ingenuity to creatively gather and compile information in several different ways. Support and coordinate Center events involving securing facility reservations, processing work orders, coordinating food orders, completing, and sending meeting invitations, coordinating travel arrangements, and supporting conference needs. Assist Counseling Director and 7.5 Counselor Faculty (including CSUB A.V. Counselor Faculty) in planning and organizing: programs, outreach, meetings, and travel arrangements. Monitor and Coordinate Counseling Center Director’s calendar using Microsoft Outlook, scheduling various meetings, travel, and conference dates. Provide administrative support to Psychiatrist, adhering to HIPAA guidelines, scheduling appointments/meetings, and coordinating services with external pharmacies and medical facilities. Answer incoming calls, respond to voicemails, and refer calls to other campus departments as appropriate. Schedule/Reschedule student and Counseling Faculty appointments/meetings. Greet students and other visitors to Counseling Center and use judgement and discretion to refer to appropriate resources. Create and maintain a safe, calm, congenial atmosphere in person and on the phone. Provide a safe and welcoming space for students in crisis. Initiate projects independently under general supervision related to the goals of the department. Display culturally sensitive and competency to a variety of diverse and complex individuals and personalities. Oversee quarterly SOCI process including distribution, collection, and analysis of results for each Counselor Faculty and the Center. Assist Counseling Center Director with the paperwork for the annual contract renewal of Counseling Center Faculty. Assist with the hiring process of new faculty, staff, and Graduate Student Leader searches for the department. In support of the Counseling Coordinator and Counseling Faculty prepare forms, charts, signs, invitations, reports, publicity, and workshop materials (as needed). Provide back up support for ASA. Budget Support Under the direction of the AVP for Student Affairs & Dean of Students and Counseling Center Director, work with the Student Affairs Budget Analyst, maintain spreadsheet accounting for Operations and Expenses department budget, including Fee Fund and when appropriate, grant budget and other funds related to the Counseling Center. Maintain ledgers, monitor budget balances. Evaluate and process routine expenditures. Generate monthly reports using PeopleSoft CFS software. Maintain and order supplies. Responsible for ProCard monthly purchases and reconciliation for all procard holders in the Counseling Center. Prepare annual and quarterly budget for stateside and fee funds. Process requisitions, direct pays, petty cash reimbursement, and additional financial forms. Process and submit Travel Authorizations and Travel Expense Claims. Submit monthly department contract service invoices. Titanium Administrator/Support Serve as support for Titanium, the Center’s electronic record keeping program, and coordinate with Information Technology Services to assure security of program, troubleshooting, and server issues as needed. Generate monthly reports using Titanium Software. Generate reports for data tracking including no show rates, usage, case load, and information as requested. Update Titanium software to improve and modernize student communication. Process student intake forms in Titanium and scan documents into student files. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - High school diploma or GED and four (4 years) of recent (within seven years) administrative support experience. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Experience to be fully functional in all technical aspects of work assignments. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Participate in Counseling Center outreach, programming and on campus events as necessary. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Apr 23 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time: