CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Apr 16, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
State of Missouri
Jefferson City, Missouri, United States
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Apr 06, 2024
Full Time
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Springfield, Missouri, United States
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Apr 03, 2024
Full Time
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: This is a first-level network operations position that typically works within the framework of established operating procedures and in close cooperation with internal and external network support providers to troubleshoot and maintain network and communication user devices and links. Focuses on network operations in a WAN/LAN environment, including both data and voice. Places orders for network equipment within approved standards. Modifies configuration settings and components, and installs network cabling and fiber. Implements basic firewalls and routers. Monitors routine network performance. Conducts simple analysis and documentation of configuration management. Prepares documentation for all actions taken. Implements backup configuration. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 12, 2024
Full Time
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: This is a first-level network operations position that typically works within the framework of established operating procedures and in close cooperation with internal and external network support providers to troubleshoot and maintain network and communication user devices and links. Focuses on network operations in a WAN/LAN environment, including both data and voice. Places orders for network equipment within approved standards. Modifies configuration settings and components, and installs network cabling and fiber. Implements basic firewalls and routers. Monitors routine network performance. Conducts simple analysis and documentation of configuration management. Prepares documentation for all actions taken. Implements backup configuration. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. U nder direction, performs a variety of information services functions for general hardware and software problems associated with the City's micro computers and peripheral equipment. Essential Functions Include But Are Not Limited To Installs and configures new hardware equipment, new software applications and software upgrades. Troubleshoots and repairs microcomputer hardware, software, mobile devices and associated peripheral equipment using the IT Support Request system to document, prioritize, and track requests. Repairs and upgrades PC hardware and software. Troubleshoots mobile devices, printers and scanners. Relocates computers and related equipment within the city departments. Updates inventory database of equipment. Uses excellent customer service skills and effectively communicates with customers both verbally and in writing. Performs other related functions as assigned. Minimum Qualifications Two years experience in micro computer related system installation and support in an MS Windows environment or any combination of experience and training which provides the following knowledge and abilities: Knowledge of: Principles and techniques of micro computer system characteristics and limitations, including installation and operational knowledge of the current and recent versions of standard desktop applications including Microsoft operating systems, Microsoft Office suites, Mobile Devices, web browsers, VOIP phones and the operation principles of LAN and WAN networking topologies and data communications; network connectivity. Ability to: Evaluate, determine and carry out a course of action to maintain and/or repair a microcomputer system or associated equipment to fully or higher level of operation capability; communicate and interface with users on a non-technical level to troubleshoot and offer solutions to their computer problems; distinguish between hardware and software errors; demonstrate proper judgment when referring appropriate service call problems to the hardware maintenance vendor and when to employ resources to provide software solutions; support client-side connectivity to networks in direct connect mode and in remote access mode; to learn to support and service new technologies on a constantly recurring time cycle. SPECIAL REQUIREMENT: Must possess and keep current a valid California Class C Drivers License. SPECIAL WORKING CONDITIONS: Must be able to observe visual displays and directly respond to audio warning indicators, and be able to lift and transport loads up to 60 pounds. Work requires extended periods of sitting and of keyboarding, reaching stooping, pushing, pulling, manual dexterity, clear speech and visual and hearing acuity. May require flexible work schedules including early morning, weekends, evening hours. Work is performed in an office setting with frequent interruptions, multiple priorities and deadlines, inquires, and peak workloads. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for May 7, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 4/23/2024 11:59 PM Pacific
Apr 10, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. U nder direction, performs a variety of information services functions for general hardware and software problems associated with the City's micro computers and peripheral equipment. Essential Functions Include But Are Not Limited To Installs and configures new hardware equipment, new software applications and software upgrades. Troubleshoots and repairs microcomputer hardware, software, mobile devices and associated peripheral equipment using the IT Support Request system to document, prioritize, and track requests. Repairs and upgrades PC hardware and software. Troubleshoots mobile devices, printers and scanners. Relocates computers and related equipment within the city departments. Updates inventory database of equipment. Uses excellent customer service skills and effectively communicates with customers both verbally and in writing. Performs other related functions as assigned. Minimum Qualifications Two years experience in micro computer related system installation and support in an MS Windows environment or any combination of experience and training which provides the following knowledge and abilities: Knowledge of: Principles and techniques of micro computer system characteristics and limitations, including installation and operational knowledge of the current and recent versions of standard desktop applications including Microsoft operating systems, Microsoft Office suites, Mobile Devices, web browsers, VOIP phones and the operation principles of LAN and WAN networking topologies and data communications; network connectivity. Ability to: Evaluate, determine and carry out a course of action to maintain and/or repair a microcomputer system or associated equipment to fully or higher level of operation capability; communicate and interface with users on a non-technical level to troubleshoot and offer solutions to their computer problems; distinguish between hardware and software errors; demonstrate proper judgment when referring appropriate service call problems to the hardware maintenance vendor and when to employ resources to provide software solutions; support client-side connectivity to networks in direct connect mode and in remote access mode; to learn to support and service new technologies on a constantly recurring time cycle. SPECIAL REQUIREMENT: Must possess and keep current a valid California Class C Drivers License. SPECIAL WORKING CONDITIONS: Must be able to observe visual displays and directly respond to audio warning indicators, and be able to lift and transport loads up to 60 pounds. Work requires extended periods of sitting and of keyboarding, reaching stooping, pushing, pulling, manual dexterity, clear speech and visual and hearing acuity. May require flexible work schedules including early morning, weekends, evening hours. Work is performed in an office setting with frequent interruptions, multiple priorities and deadlines, inquires, and peak workloads. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for May 7, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 4/23/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: 4/23/24 Salary Range: $47,133 - $62,880 General Summary The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems. Resolve computer problems and give guidance on appropriate action/solutions. This person will be the primary person responsible to managing and maintaining the infrastructure for the office, which includes: • Desktop support or related experience • Messaging Platform experience • Expertise in Active Directory • Proficiency in GPO - Group Policy Objects • Networking experience highly desired • Microsoft Windows Server experience desired Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals -Multi-platform experience (Windows, Mac and Linux) -Solid experience with SaaS applications • Troubleshoot and support patching • Arrange hardware repairs with the appropriate vendors • Provide computer desktop support in accordance with established policies and procedures Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals • Interface regularly and effectively with ticket submitters • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems • Resolve technical incidents, service requests; provide guidance on appropriate action/solutions • This position will be the primary person responsible to manage and maintain the infrastructure for the office • Troubleshoot and resolve daily technical issues Required Knowledge, Skills, and Abilities • Working knowledge of office automation products and computer peripherals, like printers and scanners • 5 + Experience with monitoring solutions, ticketing systems, change management • 5 + Experience customizing and packaging software scripts and or applications. • 5 + Expertise in managing devices in an Active Directory environment • 5 + years experience in coordination and communication of hardware repairs with the appropriate vendors. Provide on-site ad remote computer desktop support in accordance with established policies and procedures. Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Interface regularly and effectively with ticket submitters. • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Additional Requirements Messaging Platform experience Expertise in Active Directory Proficiency in GPO - Group Policy Objects Certification or certifiable knowledge of Microsoft Windows operation systems and applications, Intune and all aspects of windows Security to include any subsequent releases/upgrades to include Windows Defender and Anti-virus. Required Experience and Skills: - Ability to troubleshoot hardware and software problems related to desktop/laptop computers, scanners, PDAs, desktop video/video teleconference systems projectors, and printers. - Working knowledge and understanding of TCP/IP network environment. - Knowledge and understanding of Active Directory environment and Group Policy Objects (GPO). - Experience to identify problems and resolve hardware and software malfunctions. - Ability to analyze, diagnose, recommend, and implement solutions for hardware and software problems. - Experience and knowledge in Work Order/Incident Ticket Tracking Systems, Microsoft operating systems current and future, SCCM, and Microsoft applications current and future. - Ability to learn COA Information Operations/COA Distribution unique PC configurations. - Knowledge of and experience with installation, configuration, and the ability to learn COA Information Operations/COA unique applications and programs Qualifications - External Minimum Qualifications - Education and Experience Bachelor’s degree in Computer Information Systems and/or Information Technology, with at least five years of Desktop Support or related experience. In addition to experience supporting technical staff on: Mac hardware and software support running recent macOS versions 2 + years’ Experience with Remote Desktop applications Windows hardware and software running Windows 10 and Linux clients Basic networking understanding (DHCP, DNS, IP addresses and subnets) Intermediate experience in Technologies: Active Directory, DHCP, DNS/DDNS, WINS, POP, SMTP, PPTP, L2TP, TCP/IP, VLAN, SNMP, RPC/HTTP, firewall configuration, NAS, SAN Advanced knowledge of Group Policy (Equivalent professional experience may be considered for substitution for the required degree) Preferred Education & Experience Master’s degree in Computer Information Systems and/or Information Technology (Equivalent professional experience may be considered for substitution for the required degree) Licensures and Certifications A+ Certification N + Certification
Apr 10, 2024
Full Time
Posting Expires: 4/23/24 Salary Range: $47,133 - $62,880 General Summary The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems. Resolve computer problems and give guidance on appropriate action/solutions. This person will be the primary person responsible to managing and maintaining the infrastructure for the office, which includes: • Desktop support or related experience • Messaging Platform experience • Expertise in Active Directory • Proficiency in GPO - Group Policy Objects • Networking experience highly desired • Microsoft Windows Server experience desired Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals -Multi-platform experience (Windows, Mac and Linux) -Solid experience with SaaS applications • Troubleshoot and support patching • Arrange hardware repairs with the appropriate vendors • Provide computer desktop support in accordance with established policies and procedures Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals • Interface regularly and effectively with ticket submitters • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems • Resolve technical incidents, service requests; provide guidance on appropriate action/solutions • This position will be the primary person responsible to manage and maintain the infrastructure for the office • Troubleshoot and resolve daily technical issues Required Knowledge, Skills, and Abilities • Working knowledge of office automation products and computer peripherals, like printers and scanners • 5 + Experience with monitoring solutions, ticketing systems, change management • 5 + Experience customizing and packaging software scripts and or applications. • 5 + Expertise in managing devices in an Active Directory environment • 5 + years experience in coordination and communication of hardware repairs with the appropriate vendors. Provide on-site ad remote computer desktop support in accordance with established policies and procedures. Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Interface regularly and effectively with ticket submitters. • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Additional Requirements Messaging Platform experience Expertise in Active Directory Proficiency in GPO - Group Policy Objects Certification or certifiable knowledge of Microsoft Windows operation systems and applications, Intune and all aspects of windows Security to include any subsequent releases/upgrades to include Windows Defender and Anti-virus. Required Experience and Skills: - Ability to troubleshoot hardware and software problems related to desktop/laptop computers, scanners, PDAs, desktop video/video teleconference systems projectors, and printers. - Working knowledge and understanding of TCP/IP network environment. - Knowledge and understanding of Active Directory environment and Group Policy Objects (GPO). - Experience to identify problems and resolve hardware and software malfunctions. - Ability to analyze, diagnose, recommend, and implement solutions for hardware and software problems. - Experience and knowledge in Work Order/Incident Ticket Tracking Systems, Microsoft operating systems current and future, SCCM, and Microsoft applications current and future. - Ability to learn COA Information Operations/COA Distribution unique PC configurations. - Knowledge of and experience with installation, configuration, and the ability to learn COA Information Operations/COA unique applications and programs Qualifications - External Minimum Qualifications - Education and Experience Bachelor’s degree in Computer Information Systems and/or Information Technology, with at least five years of Desktop Support or related experience. In addition to experience supporting technical staff on: Mac hardware and software support running recent macOS versions 2 + years’ Experience with Remote Desktop applications Windows hardware and software running Windows 10 and Linux clients Basic networking understanding (DHCP, DNS, IP addresses and subnets) Intermediate experience in Technologies: Active Directory, DHCP, DNS/DDNS, WINS, POP, SMTP, PPTP, L2TP, TCP/IP, VLAN, SNMP, RPC/HTTP, firewall configuration, NAS, SAN Advanced knowledge of Group Policy (Equivalent professional experience may be considered for substitution for the required degree) Preferred Education & Experience Master’s degree in Computer Information Systems and/or Information Technology (Equivalent professional experience may be considered for substitution for the required degree) Licensures and Certifications A+ Certification N + Certification
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 5/2/2024 5:30 PM Pacific
Apr 13, 2024
Full Time
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 5/2/2024 5:30 PM Pacific
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
Apr 18, 2024
Full Time
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
City of Portland, Oregon
Portland, Oregon, United States
The Position The City of Portland, Bureau of Technology Services is seeking to fill multiple Electronics Technician II: Communications position. Job Appointment: Regular, full time Work Schedule: Shifts vary by specialty and operational needs. Work Location: These positions are expected to work 100% in person at City owned and leased sites throughout Portland. Benefits: Please check our benefit tab for an overview of benefit for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate . If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative. About the Positions: The Electronics Technician II: Communications positions serve as technical experts in communication and related technologies. There are two specialties in this classification, please see below for more information. Specialty 1: Public Safety Radio Electronics Technician As a Public Safety Radio Electronics Technician, you will: Maintain and repair the City’s 800 MHz public safety digital P25 trunked simulcast radio system including conventional repeaters, radio dispatch consoles, fire station alerting system (FAIS), digital microwave systems, SONET multiplexor equipment, telephony circuits and other electronic communications equipment. Diagnose electronic equipment issues using various diagnostic tools and equipment such as communications test sets, spectrum analyzers, oscilloscopes, multi-meters, and other specialized equipment. Install and program radios. Install and maintain Distributed Antenna Systems (DAS) for in-building radio coverage and related components. Complete documentation, assist other technicians, and complete other duties, as assigned. Public Safety Radio Electronics Technicians must have a knowledge of electronic principles including analog and digital circuit concepts; must include knowledge of active and passive components and their functions and must be able to read and understand standard engineering drawings including circuit schematics. The ideal candidate will have the ability to work on communication towers up to a height of 435 feet tall. Specialty 2: Low Voltage Installer Position As a Low Voltage Installer, you will: Install, maintain, and repair the City’s audiovisual and CCTV systems, structured cabling, and various other associated low voltage disciplines. Diagnose issues with electronic equipment and structured cabling infrastructure, using industry standard test equipment such as network cabling testers, HDMI signal generators, communications test sets, multi-meters, and other specialized equipment. Provide high-level updates on scheduled work requests and completed assignments. Execute other tasks, as assigned. Low Voltage installers require the following attributes: Technical capability, mechanical aptitude, professionalism, self-motivation, self-discipline, focus and attention to detail and punctuality. Candidates must also have a Class A Oregon Limited Energy (LEA) license and the ability to be after hours on-call, on a rotational basis. The ideal candidate will have excellent interpersonal skills; proven and recognized as a team leader with excellent coordination and communication abilities, and knowledge of construction trade practices and drawings to ensure installations are in compliance with all established codes, standards, laws, and policies. The successful candidates must pass a comprehensive police background investigation in order to have their employment retained and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Sr. Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their supplemental questions and resume how their education, training and/or experience, meets each of the following required minimum qualifications: Ability to perform, understand, and document layout and sketch designs for communications, electronic installations, and modifications; ensure installations comply with established codes, standards, laws and policies. Knowledge of Transmission Control Protocol/Internet Protocol network principles. Ability to lead a team including scheduling, assigning work, providing technical direction and training, and reviewing the work of others. Ability to provide customer service and communicate complex topics to technical and non-technical staff. Experience operating specialized communication equipment such as network cabling testers, HDMI signal generators, radio service monitor, spectrum analyzer and T1 testers. In addition to the minimum qualifications above (1-5), a pplicants must also meet the below position specific qualification(s): Public Safety Radio Technician must have knowledge of project planning for communications and electronic installations, such as Motorola analog and P25 trunked simulcast radio systems, conventional repeaters, channel banks, microwave, communications circuits including T1, 4-wire E&M and RS232. Low Voltage installer must have experience of Low Voltage electrical installations, CCTV and Audiovisual systems and knowledge of structured cabling best practices. Low Voltage Installer must have a Class A Limited Energy Technician (LEA) License. Applicants must also possess: Ability to successfully pass an in-depth background investigation. A current/valid state driver's license and meet City " good driver " requirements. The Recruitment Process STEP 1: Apply online between Monday, February 12, 2024 - Sunday, June 30, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of March 4, 2024 (monthly thereafter) An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of March 11, 2024 (monthly thereafter) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late-March Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: To Be Determined Step 6: Start Date: To Be Determined A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position The City of Portland, Bureau of Technology Services is seeking to fill multiple Electronics Technician II: Communications position. Job Appointment: Regular, full time Work Schedule: Shifts vary by specialty and operational needs. Work Location: These positions are expected to work 100% in person at City owned and leased sites throughout Portland. Benefits: Please check our benefit tab for an overview of benefit for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate . If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative. About the Positions: The Electronics Technician II: Communications positions serve as technical experts in communication and related technologies. There are two specialties in this classification, please see below for more information. Specialty 1: Public Safety Radio Electronics Technician As a Public Safety Radio Electronics Technician, you will: Maintain and repair the City’s 800 MHz public safety digital P25 trunked simulcast radio system including conventional repeaters, radio dispatch consoles, fire station alerting system (FAIS), digital microwave systems, SONET multiplexor equipment, telephony circuits and other electronic communications equipment. Diagnose electronic equipment issues using various diagnostic tools and equipment such as communications test sets, spectrum analyzers, oscilloscopes, multi-meters, and other specialized equipment. Install and program radios. Install and maintain Distributed Antenna Systems (DAS) for in-building radio coverage and related components. Complete documentation, assist other technicians, and complete other duties, as assigned. Public Safety Radio Electronics Technicians must have a knowledge of electronic principles including analog and digital circuit concepts; must include knowledge of active and passive components and their functions and must be able to read and understand standard engineering drawings including circuit schematics. The ideal candidate will have the ability to work on communication towers up to a height of 435 feet tall. Specialty 2: Low Voltage Installer Position As a Low Voltage Installer, you will: Install, maintain, and repair the City’s audiovisual and CCTV systems, structured cabling, and various other associated low voltage disciplines. Diagnose issues with electronic equipment and structured cabling infrastructure, using industry standard test equipment such as network cabling testers, HDMI signal generators, communications test sets, multi-meters, and other specialized equipment. Provide high-level updates on scheduled work requests and completed assignments. Execute other tasks, as assigned. Low Voltage installers require the following attributes: Technical capability, mechanical aptitude, professionalism, self-motivation, self-discipline, focus and attention to detail and punctuality. Candidates must also have a Class A Oregon Limited Energy (LEA) license and the ability to be after hours on-call, on a rotational basis. The ideal candidate will have excellent interpersonal skills; proven and recognized as a team leader with excellent coordination and communication abilities, and knowledge of construction trade practices and drawings to ensure installations are in compliance with all established codes, standards, laws, and policies. The successful candidates must pass a comprehensive police background investigation in order to have their employment retained and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Sr. Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their supplemental questions and resume how their education, training and/or experience, meets each of the following required minimum qualifications: Ability to perform, understand, and document layout and sketch designs for communications, electronic installations, and modifications; ensure installations comply with established codes, standards, laws and policies. Knowledge of Transmission Control Protocol/Internet Protocol network principles. Ability to lead a team including scheduling, assigning work, providing technical direction and training, and reviewing the work of others. Ability to provide customer service and communicate complex topics to technical and non-technical staff. Experience operating specialized communication equipment such as network cabling testers, HDMI signal generators, radio service monitor, spectrum analyzer and T1 testers. In addition to the minimum qualifications above (1-5), a pplicants must also meet the below position specific qualification(s): Public Safety Radio Technician must have knowledge of project planning for communications and electronic installations, such as Motorola analog and P25 trunked simulcast radio systems, conventional repeaters, channel banks, microwave, communications circuits including T1, 4-wire E&M and RS232. Low Voltage installer must have experience of Low Voltage electrical installations, CCTV and Audiovisual systems and knowledge of structured cabling best practices. Low Voltage Installer must have a Class A Limited Energy Technician (LEA) License. Applicants must also possess: Ability to successfully pass an in-depth background investigation. A current/valid state driver's license and meet City " good driver " requirements. The Recruitment Process STEP 1: Apply online between Monday, February 12, 2024 - Sunday, June 30, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of March 4, 2024 (monthly thereafter) An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of March 11, 2024 (monthly thereafter) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late-March Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: To Be Determined Step 6: Start Date: To Be Determined A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/30/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of work experience, including six (6) months of experience in a field related to the job. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Austin Animal Center Main Building Who Are We? Austin Animal Center is the municipal shelter for the City of Austin and unincorporated Travis County, providing shelter to thousands of animals annually as well as providing animal protection and pet resource services. We accept stray and owned animals regardless of age, health, species or breed. Our mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Our ultimate goal is to place all adoptable animals in forever homes through adoption, foster care, or rescue partner groups. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center are committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. Additionally, we offer outstanding benefits including health care benefits such as low-cost medical, dental, vision, paid leave, a highly competitive retirement plan, training opportunities, and more. What is the Job? The Animal Health Technician position offers an excellent opportunity to utilize the skills and knowledge you have acquired from your prior experience, and the chance to learn new technical skills and broaden your animal care knowledge. With general supervision, the Animal Health Technician assists in the practice of veterinary medical care and regular maintenance of all animals at the shelter. The primary responsibility of the Animal Health Technician is to work closely with our veterinarians to provide the highest quality medical care, while giving our animal guests an exceptional experience. The Animal Health Technician assists in performing minor surgical procedures and prepares sheltered animals for surgery including providing anesthesia to animals and monitoring after anesthesia. Observes animals in assigned areas and reports abnormalities, sickness, or injury. Administers medical treatments (injections, oral) to shelter animals. Maintains required records including data collection and entry. Assists with inventory of medical, pharmacy and sterile supplies. Humanely performs euthanasia of animals identified by veterinarians, management, supervisors and/or lead animal health technicians. Being able to prioritize, multitask, and complete tasks accurately and efficiently will be key to succeeding in this position. The Animal Health Tech will also have a positive attitude, be at ease handling animals including animals that weigh more than 50 pounds or with animals that can be aggressive or dangerous. The ideal candidate has a commitment to learning, outstanding communication, and great attention to detail. Regarding Your Application: A detailed, complete employment application is required. Be sure to provide job title and employment dates for all jobs you wish to be considered. Incomplete applications will not be considered. Please include contact information from previous employers. A resume is also required. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: The Animal Service Office worksite location is tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted onsite. Please Note this posting may close any time after 7 days . Pay Range $21.78 - $24.50 Hours Days and hours will vary. Position will work 40 hours per week to include weekends. Weekends, evenings and holidays may be required to meet business needs. This position is considered essential by the City of Austin. Job Close Date 04/25/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Animal Center, 7201 Levander Loop Bldg A 78702 Preferred Qualifications Preferred Experience: Licensed or Certified Veterinarian Technician or 3+ years working as a Vet Tech Experience working in a veterinary hospital/animal shelter as a technician Demonstrated experience in, but not limited to: inducing, monitoring & recovering anesthesia inpatients, using anesthesia/monitoring equipment., assisting as a surgical tech, assisting with radiology of animals Demonstrated skill in safely handling animals, including those with behavior issues Experience handling/restraining dogs over 50 lbs Experience working within a team, in a fast-paced environment Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors the health and welfare of animals within the shelter and provides medical care under the direction of staff Veterinarians; to include performing physical examinations, vaccinations, in-house laboratory tests, collecting specimens, and performing diagnostics to determine and evaluate the health condition of animals at the time of impound or prior to adoption or surgery. Assists Veterinarians in surgery to include preparing and administering pre-anesthetics and induction agents, monitoring the animal during surgery, and providing post-operative care. Assists in the euthanasia of animals identified by Veterinarians or shelter management with understanding and compassion for the animal. Assists Veterinarians with emergency care and treatment in life-threatening situations. Implants microchips in sheltered animals. Prepares, transports, and documents specimens for rabies testing, and reports results. Maintains accurate and relevant written and electronic records of medical treatments, care provided, and physical condition of animals, including those of unknown health and temperament. Assists other staff with animals; contributes to the programs and services that support the shelter’s live outcome goal. Attends training. Responsibilities- Supervision and/or Leadership Exercised : May provide training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of disease management and safety protocols. Knowledge of animal services and related programs. Knowledge of current principles and practice of veterinary medicine as it relates to shelter medicine. Knowledge of animal care and husbandry of common breeds of dogs, cats, livestock, and other animals kept as domestic pets. Knowledge of general surgical procedures, aseptic technique, and operation of common equipment used in providing veterinary care. Knowledge of euthanasia techniques. Knowledge of Local, State, and Federal animal health laws and regulations. Knowledge of City practices, policies, and procedures. Skill in providing medical care services to a wide variety of well, sick, and injured animals including support of high volume spay/neuter operations. Skill in identifying normal and abnormal behavior and signs of disease including the symptoms of rabies and other zoonotic diseases. Skill in safely handling animals, including those with unknown temperament. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Animal Health Technician position are: Graduation from an accredited high school or equivalent, plus one (1) year of work experience, including six (6) months of experience in a field related to the job. Do you meet these minimum qualifications? Yes No * Do you have a current valid Texas Class C Drivers License or the ability to obtain by hire date? Yes No * To be eligible to test all applicants must meet the Driver’s Record standard for New Hires of the City of Austin (having no more than six (6) DRE points within the last 36 months preceding the date of application or during the hiring process). Do you understand and agree to this qualification? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your experience with animals in a veterinary clinic or animal shelter setting. (Open Ended Question) * Describe your experience with IV placement, intubation, induction and monitoring anesthesia, and radiology. (Open Ended Question) * This position requires interaction with animals of various species, primarily dogs and cats. Briefly describe your animal handling experience. (Open Ended Question) * Describe your experience restraining animals including dogs over 50 pounds. (Open Ended Question) * This position requires the ability to multitask and work in a fast paced environment. Describe your experience working in this type of environment. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 05, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of work experience, including six (6) months of experience in a field related to the job. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Austin Animal Center Main Building Who Are We? Austin Animal Center is the municipal shelter for the City of Austin and unincorporated Travis County, providing shelter to thousands of animals annually as well as providing animal protection and pet resource services. We accept stray and owned animals regardless of age, health, species or breed. Our mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Our ultimate goal is to place all adoptable animals in forever homes through adoption, foster care, or rescue partner groups. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center are committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. Additionally, we offer outstanding benefits including health care benefits such as low-cost medical, dental, vision, paid leave, a highly competitive retirement plan, training opportunities, and more. What is the Job? The Animal Health Technician position offers an excellent opportunity to utilize the skills and knowledge you have acquired from your prior experience, and the chance to learn new technical skills and broaden your animal care knowledge. With general supervision, the Animal Health Technician assists in the practice of veterinary medical care and regular maintenance of all animals at the shelter. The primary responsibility of the Animal Health Technician is to work closely with our veterinarians to provide the highest quality medical care, while giving our animal guests an exceptional experience. The Animal Health Technician assists in performing minor surgical procedures and prepares sheltered animals for surgery including providing anesthesia to animals and monitoring after anesthesia. Observes animals in assigned areas and reports abnormalities, sickness, or injury. Administers medical treatments (injections, oral) to shelter animals. Maintains required records including data collection and entry. Assists with inventory of medical, pharmacy and sterile supplies. Humanely performs euthanasia of animals identified by veterinarians, management, supervisors and/or lead animal health technicians. Being able to prioritize, multitask, and complete tasks accurately and efficiently will be key to succeeding in this position. The Animal Health Tech will also have a positive attitude, be at ease handling animals including animals that weigh more than 50 pounds or with animals that can be aggressive or dangerous. The ideal candidate has a commitment to learning, outstanding communication, and great attention to detail. Regarding Your Application: A detailed, complete employment application is required. Be sure to provide job title and employment dates for all jobs you wish to be considered. Incomplete applications will not be considered. Please include contact information from previous employers. A resume is also required. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: The Animal Service Office worksite location is tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted onsite. Please Note this posting may close any time after 7 days . Pay Range $21.78 - $24.50 Hours Days and hours will vary. Position will work 40 hours per week to include weekends. Weekends, evenings and holidays may be required to meet business needs. This position is considered essential by the City of Austin. Job Close Date 04/25/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Animal Center, 7201 Levander Loop Bldg A 78702 Preferred Qualifications Preferred Experience: Licensed or Certified Veterinarian Technician or 3+ years working as a Vet Tech Experience working in a veterinary hospital/animal shelter as a technician Demonstrated experience in, but not limited to: inducing, monitoring & recovering anesthesia inpatients, using anesthesia/monitoring equipment., assisting as a surgical tech, assisting with radiology of animals Demonstrated skill in safely handling animals, including those with behavior issues Experience handling/restraining dogs over 50 lbs Experience working within a team, in a fast-paced environment Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors the health and welfare of animals within the shelter and provides medical care under the direction of staff Veterinarians; to include performing physical examinations, vaccinations, in-house laboratory tests, collecting specimens, and performing diagnostics to determine and evaluate the health condition of animals at the time of impound or prior to adoption or surgery. Assists Veterinarians in surgery to include preparing and administering pre-anesthetics and induction agents, monitoring the animal during surgery, and providing post-operative care. Assists in the euthanasia of animals identified by Veterinarians or shelter management with understanding and compassion for the animal. Assists Veterinarians with emergency care and treatment in life-threatening situations. Implants microchips in sheltered animals. Prepares, transports, and documents specimens for rabies testing, and reports results. Maintains accurate and relevant written and electronic records of medical treatments, care provided, and physical condition of animals, including those of unknown health and temperament. Assists other staff with animals; contributes to the programs and services that support the shelter’s live outcome goal. Attends training. Responsibilities- Supervision and/or Leadership Exercised : May provide training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of disease management and safety protocols. Knowledge of animal services and related programs. Knowledge of current principles and practice of veterinary medicine as it relates to shelter medicine. Knowledge of animal care and husbandry of common breeds of dogs, cats, livestock, and other animals kept as domestic pets. Knowledge of general surgical procedures, aseptic technique, and operation of common equipment used in providing veterinary care. Knowledge of euthanasia techniques. Knowledge of Local, State, and Federal animal health laws and regulations. Knowledge of City practices, policies, and procedures. Skill in providing medical care services to a wide variety of well, sick, and injured animals including support of high volume spay/neuter operations. Skill in identifying normal and abnormal behavior and signs of disease including the symptoms of rabies and other zoonotic diseases. Skill in safely handling animals, including those with unknown temperament. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Animal Health Technician position are: Graduation from an accredited high school or equivalent, plus one (1) year of work experience, including six (6) months of experience in a field related to the job. Do you meet these minimum qualifications? Yes No * Do you have a current valid Texas Class C Drivers License or the ability to obtain by hire date? Yes No * To be eligible to test all applicants must meet the Driver’s Record standard for New Hires of the City of Austin (having no more than six (6) DRE points within the last 36 months preceding the date of application or during the hiring process). Do you understand and agree to this qualification? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your experience with animals in a veterinary clinic or animal shelter setting. (Open Ended Question) * Describe your experience with IV placement, intubation, induction and monitoring anesthesia, and radiology. (Open Ended Question) * This position requires interaction with animals of various species, primarily dogs and cats. Briefly describe your animal handling experience. (Open Ended Question) * Describe your experience restraining animals including dogs over 50 pounds. (Open Ended Question) * This position requires the ability to multitask and work in a fast paced environment. Describe your experience working in this type of environment. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***Your County employment must be clearly listed in your work history.*** The Telecommunication Services Division of the Innovation and Technology Department is recruiting for Communication Technician I , who installs, maintains, and repairs telecommunications, electronics, and network equipment. The Telecommunication Services Division integrates all PBX and VoIP, audio, security, automation, and low voltage electronics. Duties include installing and repairing communication and electronic equipment Countywide; installing and configuring network hardware and software; troubleshooting system malfunctions; and repairing and installing telephone and data electronics, audio, and automated systems. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician I job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Eighteen (18) months, within the last three (3) years, of full-time equivalent experience installing, maintaining, and repairing telecommunications, electronics, PBX's, IP voice, audio, automation, fiber optics, or low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology. A list of related coursework must be submitted with the application. Substitution : One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications The ideal candidate will have: Education in electronics or communication technology. Certifications in Cisco and Nortel. Current work experience in the industry. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes will not be reviewed in lieu of work history or answers to supplemental questions. The most highly qualified candidates, based on the evaluation results, may be referred to the hiring department for further review. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***Your County employment must be clearly listed in your work history.*** The Telecommunication Services Division of the Innovation and Technology Department is recruiting for Communication Technician I , who installs, maintains, and repairs telecommunications, electronics, and network equipment. The Telecommunication Services Division integrates all PBX and VoIP, audio, security, automation, and low voltage electronics. Duties include installing and repairing communication and electronic equipment Countywide; installing and configuring network hardware and software; troubleshooting system malfunctions; and repairing and installing telephone and data electronics, audio, and automated systems. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician I job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Eighteen (18) months, within the last three (3) years, of full-time equivalent experience installing, maintaining, and repairing telecommunications, electronics, PBX's, IP voice, audio, automation, fiber optics, or low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology. A list of related coursework must be submitted with the application. Substitution : One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications The ideal candidate will have: Education in electronics or communication technology. Certifications in Cisco and Nortel. Current work experience in the industry. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes will not be reviewed in lieu of work history or answers to supplemental questions. The most highly qualified candidates, based on the evaluation results, may be referred to the hiring department for further review. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians III for the Telecommunication Services Division . Positions in this class may as directed provide lead supervision over lower-level Communications Technicians and Communications Installers, and will perform the most difficult installation, maintenance, and repair of the telephone network. The position will maintain and install telecommunications, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics as needed countywide. Incumbents in this class are expected to have higher level knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician III job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Working Conditions: Employees are subject to On-Call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants will be fingerprinted and must pass a background investigation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last six (6) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications Education in electronics or communication technology, along with certification in Cisco or Nortel, is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Networking, Nortel/Avaya PBX and Call Pilot. Strong leadership, problem solving and analytic skills are highly desirable. The ideal candidate will demonstrate strong interpersonal, leadership and communication skills, a team player with the ability to achieve goals through influence, collaboration, and cooperation. Current industry experience is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians III for the Telecommunication Services Division . Positions in this class may as directed provide lead supervision over lower-level Communications Technicians and Communications Installers, and will perform the most difficult installation, maintenance, and repair of the telephone network. The position will maintain and install telecommunications, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics as needed countywide. Incumbents in this class are expected to have higher level knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician III job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Working Conditions: Employees are subject to On-Call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants will be fingerprinted and must pass a background investigation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last six (6) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications Education in electronics or communication technology, along with certification in Cisco or Nortel, is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Networking, Nortel/Avaya PBX and Call Pilot. Strong leadership, problem solving and analytic skills are highly desirable. The ideal candidate will demonstrate strong interpersonal, leadership and communication skills, a team player with the ability to achieve goals through influence, collaboration, and cooperation. Current industry experience is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Requirements MOS Code: None Education and Experience : Associate's Degree or higher in Computer Information Systems, Microcomputer Technology or related field and three (3) years of wireless/RF network experience or a High School Diploma/GED or higher and six (6) years of wireless/RF network experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification or termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor convictions, an open arrest warrants for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general supervision, provide complex technical support for the public safety wireless/RF network. Typical Duties Provide complex technical support for the public safety wireless/RF network. Involves: Install, monitor, maintain, and optimize all public safety RF software, hardware, and communication links. Document the wireless/RF architecture, design, configuration, and layout; including protocols and standards utilized. Assess short and long-term communication capacity needs. Assist with the design and deployment of enterprise-class wireless/RF networks, including access points, servers, routers, hubs, switches, and other hardware. Develop and document procedures for maintaining and troubleshooting wireless/RF systems and components. Conduct site surveys to determine optimal locations for wireless/RF access points; ensure access point signals overlap with minimal interference. Install access points in designated locations; inspect connectivity and signal strength where required. Research wireless/RF products, services, protocols, and standards to remain abreast of developments within the industry. Coordinate the installation, configuration, maintenance, and troubleshooting of end-user mobile hardware, software, and peripheral devices. Perform related duties as assigned. Involves: Substitute for immediate supervisor or coworkers during temporary absences. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Requirements MOS Code: None Education and Experience : Associate's Degree or higher in Computer Information Systems, Microcomputer Technology or related field and three (3) years of wireless/RF network experience or a High School Diploma/GED or higher and six (6) years of wireless/RF network experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification or termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor convictions, an open arrest warrants for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general supervision, provide complex technical support for the public safety wireless/RF network. Typical Duties Provide complex technical support for the public safety wireless/RF network. Involves: Install, monitor, maintain, and optimize all public safety RF software, hardware, and communication links. Document the wireless/RF architecture, design, configuration, and layout; including protocols and standards utilized. Assess short and long-term communication capacity needs. Assist with the design and deployment of enterprise-class wireless/RF networks, including access points, servers, routers, hubs, switches, and other hardware. Develop and document procedures for maintaining and troubleshooting wireless/RF systems and components. Conduct site surveys to determine optimal locations for wireless/RF access points; ensure access point signals overlap with minimal interference. Install access points in designated locations; inspect connectivity and signal strength where required. Research wireless/RF products, services, protocols, and standards to remain abreast of developments within the industry. Coordinate the installation, configuration, maintenance, and troubleshooting of end-user mobile hardware, software, and peripheral devices. Perform related duties as assigned. Involves: Substitute for immediate supervisor or coworkers during temporary absences. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale is seeking an Engineering Technician to support the EAMS Program by creating an interface between utility needs for infrastructure maintenance programs including preparation of written specifications and preparation of complex construction drawings utilizing Computer Aided Design and Drafting (CADD). In addition, this individual would support data conversion from CADD drawings of new infrastructure into the GIS asset inventory supporting Cityworks® asset management and support ground truthing of infrastructure assets to be added to the database. The ideal candidate will be proficient with one or more of the following: Computer Aided Design and Drafting (CADD), CityWorks, implementing and managing various annual infrastructure maintenance contracts or programs; preparing plans, designing, drafting, and reviewing smaller engineering projects. Also have proven abilities to communicate effectively (orally and in writing), to work independently, and to maintain positive, professional relationships with co-workers. Would you fit in? Click here to apply. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Prepares preliminary and final construction drawings utilizing CADD equipment, topographical profiles, and specification sheets used in the planning and construction of civil engineering projects Performs calculations in the review of design projects in the areas of construction, drainage, utilities, and streets Visits project sites prior to and during the design and construction process; reviews site plans and specifications for conformance; reviews work in progress to ensure compliance with contract documents and satisfactory completion of projects Assists engineers with segments of complex projects by designing limited aspects of such projects, performing research, etc. Develops presentation style drawings of engineering projects through use of computer graphics software, including slides, maps, charts, and graphs Performs computer aided drafting; creates and interprets GIS maps Researches utility locations for engineering projects; conducts feasibility studies of both the engineering and legal aspects of proposed engineering projects Responds to inquiries from the public concerning drainage, utilities, and other engineering-related matters Possesses basic knowledge of plats Performs related work as required Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PERFORMANCE INDICATORS: CORE COMPETENCIES Passion for job : Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance. Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction. Commitment to Excellence/Continuous Improvement : Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties. Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success. Job Knowledge: Demonstrates specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods. Customer Service Orientation : Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback. Personal Credibility: Projects self-control, confidence, and composure while managing emotions, time, energy, and performance. Results Orientation: Demonstrates knowledge of what results are important, and focuses resources to achieve them. Accountability: Takes personal responsibility for outcomes. Engagement: Cares about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals. Communication: Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others. Ethics and Integrity : Exhibits a degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action. All community builders should familiarize themselves with the City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics). Teamwork: Works effectively with others to achieve business goals and objectives. Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings. SPECIFIC COMPETENCIES Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Attention to Detail: Demonstrates responsibility for, and handles accurately, the details associated with one's work. Building Collaborative Relationships: Establishes rapport with people easily, develops and maintains a network of contacts that can provide information, help and access to others. Diagnostic Information Gathering: Has ability to identify the information needed to clarify a situation needed to clarify a situation, seek that information from appropriate sources, and uses skillful questioning to draw out the information, when others are reluctant to disclose it. Goal Orientation: Focuses on achieving goals and results; willing to persist in the face of obstacles. Problem Solving & Decision Making: Analyzing and diagnosing problems to resolve them or minimize their negative consequences. Isolating, defining and seeking solutions to problem areas. Analyzing problems or procedures, evaluate alternatives, and select best course of action. Adapting traditional approaches or devising new approaches, concepts, methods, designs, processes, technologies and systems. Project Management: Demonstrates the ability to manage the course of a project in the most efficient and effective way. Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively. SUPERVISORY / NON-SUPERVISORY COMPETENCIES Continuous Learning: The extent to which one is able to independently determine the need for personal and professional growth, appropriately identifies relevant learning opportunities, and willingly participates in such developmental opportunities. Time Management: Ability to prioritize and organize own actions to achieve targeted objectives. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 25, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code:3 - Technician Job Code: TM043 Pay Grade: TG06 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Must possess a High School Diploma or G.E.D. equivalency.Must possess at least two (2) years' experience of progressively responsible technical engineering experience which includes experience in either the design, drafting, development, or construction of engineering projects, and considerable public contact experience in an engineering environment. Some experience/training using ArcMap GIS software and AutoCAD software is required.Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences: Experience with computer graphics software. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form J-204 . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
Mar 30, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale is seeking an Engineering Technician to support the EAMS Program by creating an interface between utility needs for infrastructure maintenance programs including preparation of written specifications and preparation of complex construction drawings utilizing Computer Aided Design and Drafting (CADD). In addition, this individual would support data conversion from CADD drawings of new infrastructure into the GIS asset inventory supporting Cityworks® asset management and support ground truthing of infrastructure assets to be added to the database. The ideal candidate will be proficient with one or more of the following: Computer Aided Design and Drafting (CADD), CityWorks, implementing and managing various annual infrastructure maintenance contracts or programs; preparing plans, designing, drafting, and reviewing smaller engineering projects. Also have proven abilities to communicate effectively (orally and in writing), to work independently, and to maintain positive, professional relationships with co-workers. Would you fit in? Click here to apply. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Prepares preliminary and final construction drawings utilizing CADD equipment, topographical profiles, and specification sheets used in the planning and construction of civil engineering projects Performs calculations in the review of design projects in the areas of construction, drainage, utilities, and streets Visits project sites prior to and during the design and construction process; reviews site plans and specifications for conformance; reviews work in progress to ensure compliance with contract documents and satisfactory completion of projects Assists engineers with segments of complex projects by designing limited aspects of such projects, performing research, etc. Develops presentation style drawings of engineering projects through use of computer graphics software, including slides, maps, charts, and graphs Performs computer aided drafting; creates and interprets GIS maps Researches utility locations for engineering projects; conducts feasibility studies of both the engineering and legal aspects of proposed engineering projects Responds to inquiries from the public concerning drainage, utilities, and other engineering-related matters Possesses basic knowledge of plats Performs related work as required Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PERFORMANCE INDICATORS: CORE COMPETENCIES Passion for job : Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance. Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction. Commitment to Excellence/Continuous Improvement : Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties. Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success. Job Knowledge: Demonstrates specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods. Customer Service Orientation : Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback. Personal Credibility: Projects self-control, confidence, and composure while managing emotions, time, energy, and performance. Results Orientation: Demonstrates knowledge of what results are important, and focuses resources to achieve them. Accountability: Takes personal responsibility for outcomes. Engagement: Cares about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals. Communication: Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others. Ethics and Integrity : Exhibits a degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action. All community builders should familiarize themselves with the City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics). Teamwork: Works effectively with others to achieve business goals and objectives. Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings. SPECIFIC COMPETENCIES Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Attention to Detail: Demonstrates responsibility for, and handles accurately, the details associated with one's work. Building Collaborative Relationships: Establishes rapport with people easily, develops and maintains a network of contacts that can provide information, help and access to others. Diagnostic Information Gathering: Has ability to identify the information needed to clarify a situation needed to clarify a situation, seek that information from appropriate sources, and uses skillful questioning to draw out the information, when others are reluctant to disclose it. Goal Orientation: Focuses on achieving goals and results; willing to persist in the face of obstacles. Problem Solving & Decision Making: Analyzing and diagnosing problems to resolve them or minimize their negative consequences. Isolating, defining and seeking solutions to problem areas. Analyzing problems or procedures, evaluate alternatives, and select best course of action. Adapting traditional approaches or devising new approaches, concepts, methods, designs, processes, technologies and systems. Project Management: Demonstrates the ability to manage the course of a project in the most efficient and effective way. Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively. SUPERVISORY / NON-SUPERVISORY COMPETENCIES Continuous Learning: The extent to which one is able to independently determine the need for personal and professional growth, appropriately identifies relevant learning opportunities, and willingly participates in such developmental opportunities. Time Management: Ability to prioritize and organize own actions to achieve targeted objectives. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 25, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code:3 - Technician Job Code: TM043 Pay Grade: TG06 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Must possess a High School Diploma or G.E.D. equivalency.Must possess at least two (2) years' experience of progressively responsible technical engineering experience which includes experience in either the design, drafting, development, or construction of engineering projects, and considerable public contact experience in an engineering environment. Some experience/training using ArcMap GIS software and AutoCAD software is required.Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences: Experience with computer graphics software. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form J-204 . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5111M REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO ADD INFORMATION ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES AND ITS MISSION, DELETE CLASSIFICATION STANDARDS; UPDATE CERTIFICATE AND LICENSE INFORMATION, SPECIAL REQUIREMENT INFORMATION, ADDITIONAL INFORMATION, ELIGIBILITY INFORMATION, APPLICATION AND FILING INFORMATION, SOCIAL SECURITY NUMBER STATEMENT, COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES STATEMENT, ADD FAIR CHANCE INITIATIVE, UPDATE ADA COORDINATOR TELEPHONE NUMBER, AND AMEND THE SUPPLEMENTAL QUESTIONNAIRE. ORIGINAL FILING START DATE: 02/04/16 THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re- entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Serves as a scrub technician in an operating room and provides direct and indirect care to patients before, during, and after surgery. Essential Job Functions Monitors and continually assess' operating room conditions, including patient and surgical team needs. Sets up operating room prior to surgery by obtaining and checking equipment, instruments, packs and supplies needed in surgery, according to nursing protocol; prepares and processes instrument trays and other supplies as needed. Correctly verifies solutions, drugs, and drainage tubes with circulating nurse and labels them accordingly. Assists in maintaining and labeling specimens collected during surgery according to the established procedures. Serves as a scrub technician during a variety of surgical procedures, handling sterile instruments and supplies while maintaining aseptic technique. Cleans, sorts, sterilizes, and decontaminates operating room, equipment as well as instruments utilizing sterilizer, ultrasonic, and Steris; disposes of waste and soiled supplies in appropriate receptacle. Assembles, operates, adjusts, and monitors support equipment such as suction machines, scopes, diagnostic equipment and lights to ensure proper operation. Under direction of a surgeon, assists with suctioning, cutting sutures, and applying and removing dressings for operative procedures according to established policies and procedures. Counts sponges, needles, supplies, and instruments before surgery, before closure, during closure, and after surgery to ensure all surgical supplies are accounted for, in accordance with established policies and procedures. Maintains files and records of surgical procedures. Transports patients to and from perioperative services and/or medical wards and assists the surgeon and registered nurse in positioning, prepping, and draping patients for surgery. Requirements SELECTION REQUIREMENTS: 1. Two years of experience in an operating room assisting surgeons and medical staff during surgery. -OR- 2. Graduation from an accredited surgical technology program.* SPECIAL REQUIREMENT INFORMATION: *Applicants must attach a legible photocopy of a diploma, certificate, or official transcript to their application at the time of filing or email the document/s to the Exam Analyst within seven (7) calendar days from the application filing date. The document must indicate graduation from an accredited surgical technology program. Information regarding accredited surgical technology programs may be found at the following website: https://www.caahep.org/Find-An-Accredited-Program/ Certification Required: Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association. Applicants must attach a legible photocopy of their BLS certificate or e-card to their application at the time of filing or email the certificate/e-card to the Exam Analyst within seven (7) calendar days from application filing date. Applications submitted without required evidence of BLS certification will be rejected . No withhold or out-of-class experience will be accepted for this examination. Applicants must meet the Selection Requirements and BLS certification be valid at the time of filing. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications in excess of the Selection Requirements: Current certification issued by The National Board of Surgical Technology and Surgical Assisting (NBSTSA) for surgical technologists (CST).** Additional experience in an operating room assisting surgeons and medical staff during surgery. LICENSE - A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate; Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. CERTIFICATE AND LICENSE INFORMATION: **Certification issued by the National Board of Surgical Technology and Surgical Assisting (NBSTSA) for surgical technologists (CST) will be verified using the following website: http://nbstsa.org/ Please ensure the Certificates and Licenses Section is completed. Provide the title(s) of your certificate(s), the certificate number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for each certificate. In order to receive credit for certification for CST, applicants mus t attach a legible photocopy of the certificate to their application at the time of filing or email the document to the Exam Analyst within seven (7) calendar days from the application filing date. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. If you are unable to attach documents to your application, you must email the document to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . Additional Information EXAMINATION CONTENT : This exam will consist of an evaluation of education, training, and experience based upon the application information, desirable qualifications, and supplemental questionnaire responses, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT on the last day of filing will not be accepted Apply online by clicking the green "Apply" tab for this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE. For each job held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detailed description of work performed . If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements to serve as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Please note that the DHS requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employees have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT: Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5111M REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO ADD INFORMATION ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES AND ITS MISSION, DELETE CLASSIFICATION STANDARDS; UPDATE CERTIFICATE AND LICENSE INFORMATION, SPECIAL REQUIREMENT INFORMATION, ADDITIONAL INFORMATION, ELIGIBILITY INFORMATION, APPLICATION AND FILING INFORMATION, SOCIAL SECURITY NUMBER STATEMENT, COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES STATEMENT, ADD FAIR CHANCE INITIATIVE, UPDATE ADA COORDINATOR TELEPHONE NUMBER, AND AMEND THE SUPPLEMENTAL QUESTIONNAIRE. ORIGINAL FILING START DATE: 02/04/16 THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re- entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Serves as a scrub technician in an operating room and provides direct and indirect care to patients before, during, and after surgery. Essential Job Functions Monitors and continually assess' operating room conditions, including patient and surgical team needs. Sets up operating room prior to surgery by obtaining and checking equipment, instruments, packs and supplies needed in surgery, according to nursing protocol; prepares and processes instrument trays and other supplies as needed. Correctly verifies solutions, drugs, and drainage tubes with circulating nurse and labels them accordingly. Assists in maintaining and labeling specimens collected during surgery according to the established procedures. Serves as a scrub technician during a variety of surgical procedures, handling sterile instruments and supplies while maintaining aseptic technique. Cleans, sorts, sterilizes, and decontaminates operating room, equipment as well as instruments utilizing sterilizer, ultrasonic, and Steris; disposes of waste and soiled supplies in appropriate receptacle. Assembles, operates, adjusts, and monitors support equipment such as suction machines, scopes, diagnostic equipment and lights to ensure proper operation. Under direction of a surgeon, assists with suctioning, cutting sutures, and applying and removing dressings for operative procedures according to established policies and procedures. Counts sponges, needles, supplies, and instruments before surgery, before closure, during closure, and after surgery to ensure all surgical supplies are accounted for, in accordance with established policies and procedures. Maintains files and records of surgical procedures. Transports patients to and from perioperative services and/or medical wards and assists the surgeon and registered nurse in positioning, prepping, and draping patients for surgery. Requirements SELECTION REQUIREMENTS: 1. Two years of experience in an operating room assisting surgeons and medical staff during surgery. -OR- 2. Graduation from an accredited surgical technology program.* SPECIAL REQUIREMENT INFORMATION: *Applicants must attach a legible photocopy of a diploma, certificate, or official transcript to their application at the time of filing or email the document/s to the Exam Analyst within seven (7) calendar days from the application filing date. The document must indicate graduation from an accredited surgical technology program. Information regarding accredited surgical technology programs may be found at the following website: https://www.caahep.org/Find-An-Accredited-Program/ Certification Required: Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association. Applicants must attach a legible photocopy of their BLS certificate or e-card to their application at the time of filing or email the certificate/e-card to the Exam Analyst within seven (7) calendar days from application filing date. Applications submitted without required evidence of BLS certification will be rejected . No withhold or out-of-class experience will be accepted for this examination. Applicants must meet the Selection Requirements and BLS certification be valid at the time of filing. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications in excess of the Selection Requirements: Current certification issued by The National Board of Surgical Technology and Surgical Assisting (NBSTSA) for surgical technologists (CST).** Additional experience in an operating room assisting surgeons and medical staff during surgery. LICENSE - A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate; Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. CERTIFICATE AND LICENSE INFORMATION: **Certification issued by the National Board of Surgical Technology and Surgical Assisting (NBSTSA) for surgical technologists (CST) will be verified using the following website: http://nbstsa.org/ Please ensure the Certificates and Licenses Section is completed. Provide the title(s) of your certificate(s), the certificate number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for each certificate. In order to receive credit for certification for CST, applicants mus t attach a legible photocopy of the certificate to their application at the time of filing or email the document to the Exam Analyst within seven (7) calendar days from the application filing date. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. If you are unable to attach documents to your application, you must email the document to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . Additional Information EXAMINATION CONTENT : This exam will consist of an evaluation of education, training, and experience based upon the application information, desirable qualifications, and supplemental questionnaire responses, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT on the last day of filing will not be accepted Apply online by clicking the green "Apply" tab for this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE. For each job held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detailed description of work performed . If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements to serve as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Please note that the DHS requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employees have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT: Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here