State of Missouri
Jefferson City, Missouri, United States
This position will be filled at a salary no higher than the posted maximum salary. Job Location: 830 MoDOT Drive, Jefferson City, MO Remote work from a MoDOT District Office will be considered for one position. Two positions are available. Why you'll love this position: The safety and emergency management intern provides entry-level professional support for safety and emergency management programs and processes. Responsibilities are performed under direct supervision. What you'll do: Works with either the Emergency Management Coordinator and/or State Safety Coordinator on assigned projects. The intern may be provided a specific project or projects as well as assist with ongoing projects in the Safety and Emergency Management Division. Reviews Safety and Emergency Management Division policy and procedures to gain an understanding of the roles of the Division. Attends an internship conference hosted by MoDOT. Develops presentations to provide a review of lessons learned from the internship. The intern will attend meetings, exercises, and be involved in daily operations to gain experience in safety and emergency management issues. All you need for success: Minimum Qualifications Must be enrolled in a relevant bachelor's or post-bachelor's degree program; for engineering candidates, program must be ABET-accredited. Must possess, and maintain, an overall GPA of 2.0 or higher out of 4.0. Must have completed at least 30 credit hours. Special Working Conditions: None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position, please contact: cohrmocareers@modot.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-03-29
Mar 08, 2024
This position will be filled at a salary no higher than the posted maximum salary. Job Location: 830 MoDOT Drive, Jefferson City, MO Remote work from a MoDOT District Office will be considered for one position. Two positions are available. Why you'll love this position: The safety and emergency management intern provides entry-level professional support for safety and emergency management programs and processes. Responsibilities are performed under direct supervision. What you'll do: Works with either the Emergency Management Coordinator and/or State Safety Coordinator on assigned projects. The intern may be provided a specific project or projects as well as assist with ongoing projects in the Safety and Emergency Management Division. Reviews Safety and Emergency Management Division policy and procedures to gain an understanding of the roles of the Division. Attends an internship conference hosted by MoDOT. Develops presentations to provide a review of lessons learned from the internship. The intern will attend meetings, exercises, and be involved in daily operations to gain experience in safety and emergency management issues. All you need for success: Minimum Qualifications Must be enrolled in a relevant bachelor's or post-bachelor's degree program; for engineering candidates, program must be ABET-accredited. Must possess, and maintain, an overall GPA of 2.0 or higher out of 4.0. Must have completed at least 30 credit hours. Special Working Conditions: None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position, please contact: cohrmocareers@modot.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-03-29
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 22, 2024
Full Time
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Child Care Program Leader. The Human Resources Department is accepting applications for the temporary and part-time position of Child Care Program Leader in the Parks, Recreation & Libraries Department to perform a variety of duties related to assisting with planning, coordinating, and supervising Child Care and/or preschool programs. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year; the work schedule requires evening and weekend availability. DEFINITION To perform a variety of duties related to assisting with planning, coordinating and supervising City before and after school child care facilities and/or preschool programs. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Assist with planning and directing a variety of program areas which may include preschool or afterschool programs. Aid in training of seasonal employees and volunteers. Prepare reports, schedules and other administrative material. Stimulate interest while teaching and supervising activities such as sports, games, special events, arts and crafts, drama and social activities. Ensure provision of healthy meals and snacks for program participants. Maintain positive student and family relations and follow disciplinary procedures. Maintain positive relations with school/facility site staff. Maintain a safe, clean and orderly classroom environment. Notify appropriate staff of any problems with regard to site maintenance, children or parents and make recommendations as necessary. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Maintain records and reports as required; track and complete subsidized child care paperwork. Mentor and direct temporary staff in all aspects of classroom management, curriculum and team building. Coordinate and purchase supply needs. Act in the absence of the Child Care Site Coordinator the Youth Development Program Coordinator. Coordinate distribution and assignment of department uniforms and equipment. Register new students and provide information to families regarding program requirements; conduct orientation for new participants and families; communicate with parents to report incidents or accidents; assist in conducting periodic student/family conferences. Comply with State licensing requirements and related health and safety regulations. Monitor and adhere to the program budget. Supervise assigned temporary staff; schedule, train and monitor staff relative to assigned duties; review timekeeping system of assigned staff for accuracy. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. Minimum Qualifications Knowledge of: Basic knowledge of modern methods, techniques, principles and procedures used in the planning and supervision of child care and/or preschool programs and facilities. Elementary aged children with regard to interest, skills, special needs, recreational activities and program planning of such activities, i.e., sports, organized games, special events, arts and crafts and drama. Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs and services in a recreational setting. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; supervise children; stand for long periods of time; interpret, understand and follow policies and procedures; explain operations and problem solve issues for the public and with staff. Move tables, chairs and carry supplies; participate with children on field trips, perform exercises with children; lift or carry weight of 45 pounds or less. Lead activities and apply program knowledge to coordinate daily activities and special events; be engaged in all aspects of youth development programming. Effectively supervise participants. Establish positive and professional relationships with children, co-workers and parents. Establish and maintain effective working relationships with those contacted in the course of work. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Operate a computer as necessary to perform job duties. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Understand and carry out written and oral directions. Maintain accurate and up-to-date records. Work outdoors in a variety of weather conditions. Communicate tactfully with customers. Communicate effectively and concisely, both orally and in writing. Experience and Training Experience : At least four (4) years teaching in a licensed day care center or comparable group child care program or working directly with children classroom teaching or teacher assisting experience in elementary or middle school education, experience in physical education or recreation programs, college work-study or internship in recreation or youth development, experience in human services or experience in school guidance or in other counseling programs. AND Training : Equivalent to completion of the twelfth (12th) grade and completed 12 semester (or equivalent quarter) units which includes 3 units in administration or staff relations and/or 3 units in early childhood education. OR Experience: Two (2) years of teaching experience in a licensed day care center or comparable group child care program or working directly with children; classroom teaching or teacher assisting experience in elementary or middle school education; experience in physical education or recreation programs; college work-study or internship in recreation or youth development; experience in human services or experience in school guidance or in other counseling programs. AND Training: An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Two (2) years of related work experience can substitute for an Associate’s Degree with completion of 3 semester units in administration or staff relations and/or 3 units in early childhood education. OR Experience: One (1) year of teaching experience in a licensed day care center or comparable group child care program or working directly with children; classroom teaching or teacher assisting experience in elementary or middle school education, experience in physical education or recreation programs, college work-study or internship in recreation or youth development, experience in human services or experience in school guidance or in other counseling programs. AND Training: A Bachelor’s degree from an accredited college or university which includes 3 units in administration or staff relations and/or 3 units in early childhood education. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Possession of or ability to obtain and maintain State required certifications related to health and safety practices and operation of a licensed day care facility within six (6) months of hire. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Child Care Program Leader. The Human Resources Department is accepting applications for the temporary and part-time position of Child Care Program Leader in the Parks, Recreation & Libraries Department to perform a variety of duties related to assisting with planning, coordinating, and supervising Child Care and/or preschool programs. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year; the work schedule requires evening and weekend availability. DEFINITION To perform a variety of duties related to assisting with planning, coordinating and supervising City before and after school child care facilities and/or preschool programs. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Assist with planning and directing a variety of program areas which may include preschool or afterschool programs. Aid in training of seasonal employees and volunteers. Prepare reports, schedules and other administrative material. Stimulate interest while teaching and supervising activities such as sports, games, special events, arts and crafts, drama and social activities. Ensure provision of healthy meals and snacks for program participants. Maintain positive student and family relations and follow disciplinary procedures. Maintain positive relations with school/facility site staff. Maintain a safe, clean and orderly classroom environment. Notify appropriate staff of any problems with regard to site maintenance, children or parents and make recommendations as necessary. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Maintain records and reports as required; track and complete subsidized child care paperwork. Mentor and direct temporary staff in all aspects of classroom management, curriculum and team building. Coordinate and purchase supply needs. Act in the absence of the Child Care Site Coordinator the Youth Development Program Coordinator. Coordinate distribution and assignment of department uniforms and equipment. Register new students and provide information to families regarding program requirements; conduct orientation for new participants and families; communicate with parents to report incidents or accidents; assist in conducting periodic student/family conferences. Comply with State licensing requirements and related health and safety regulations. Monitor and adhere to the program budget. Supervise assigned temporary staff; schedule, train and monitor staff relative to assigned duties; review timekeeping system of assigned staff for accuracy. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. Minimum Qualifications Knowledge of: Basic knowledge of modern methods, techniques, principles and procedures used in the planning and supervision of child care and/or preschool programs and facilities. Elementary aged children with regard to interest, skills, special needs, recreational activities and program planning of such activities, i.e., sports, organized games, special events, arts and crafts and drama. Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs and services in a recreational setting. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; supervise children; stand for long periods of time; interpret, understand and follow policies and procedures; explain operations and problem solve issues for the public and with staff. Move tables, chairs and carry supplies; participate with children on field trips, perform exercises with children; lift or carry weight of 45 pounds or less. Lead activities and apply program knowledge to coordinate daily activities and special events; be engaged in all aspects of youth development programming. Effectively supervise participants. Establish positive and professional relationships with children, co-workers and parents. Establish and maintain effective working relationships with those contacted in the course of work. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Operate a computer as necessary to perform job duties. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Understand and carry out written and oral directions. Maintain accurate and up-to-date records. Work outdoors in a variety of weather conditions. Communicate tactfully with customers. Communicate effectively and concisely, both orally and in writing. Experience and Training Experience : At least four (4) years teaching in a licensed day care center or comparable group child care program or working directly with children classroom teaching or teacher assisting experience in elementary or middle school education, experience in physical education or recreation programs, college work-study or internship in recreation or youth development, experience in human services or experience in school guidance or in other counseling programs. AND Training : Equivalent to completion of the twelfth (12th) grade and completed 12 semester (or equivalent quarter) units which includes 3 units in administration or staff relations and/or 3 units in early childhood education. OR Experience: Two (2) years of teaching experience in a licensed day care center or comparable group child care program or working directly with children; classroom teaching or teacher assisting experience in elementary or middle school education; experience in physical education or recreation programs; college work-study or internship in recreation or youth development; experience in human services or experience in school guidance or in other counseling programs. AND Training: An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Two (2) years of related work experience can substitute for an Associate’s Degree with completion of 3 semester units in administration or staff relations and/or 3 units in early childhood education. OR Experience: One (1) year of teaching experience in a licensed day care center or comparable group child care program or working directly with children; classroom teaching or teacher assisting experience in elementary or middle school education, experience in physical education or recreation programs, college work-study or internship in recreation or youth development, experience in human services or experience in school guidance or in other counseling programs. AND Training: A Bachelor’s degree from an accredited college or university which includes 3 units in administration or staff relations and/or 3 units in early childhood education. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Possession of or ability to obtain and maintain State required certifications related to health and safety practices and operation of a licensed day care facility within six (6) months of hire. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general supervision of the Associate Director, the Career Counselor - College of Business works independently to provide quality career services and outreach to targeted students, alumni and faculty. Delivers career development and job search counseling to targeted student population in both individual and group settings, and in-person/virtual modalities. Key Responsibilities Plans, develops, and implements professional development, career development, and employment-related programs targeted to students in partnership with the academic sector and employers to ensure their smooth entry into the marketplace Supports students with the development of employment transition plans including building quality job searches, resume/portfolio preparation, professional ethics, interviewing, and networking competencies Conducts workshops and facilitates groups on various career management and job search topics Assesses needs and coordinates learning/programmatic outcomes with faculty in collaboration with key employers, community partners and the Center team Supports development of resources, online/virtual tools and resume referrals relevant to program Develops relationships and communications with academic partners from assigned colleges and related academic clubs and relevant professional/community organizations Engages academic sector in serving the needs of employers and relevant programs and building long-term interaction with the University Encourage faculty to maintain equitable opportunities for students by posting jobs and internships they receive directly in Handshake Oversees marketing collateral & promotional efforts related to program coordination & delivery Participates in staff and advisory board meetings, and other major programs offered by the Center as needed, staff development/training and University, Division, Center and community committees/activities as appropriate Supports the University, Division and Center’s missions and goals; contributes to a work climate conducive to positive campus civility and appreciating diversity Knowledge, Skills & Abilities Ability to function effectively in a culturally-diverse environment and establish relationships & partnerships with a various levels of the public Skilled in development and use of virtual and on-line, distance-learning employment-related tools and resources Knowledge of software applications: such as word processing, spreadsheet, power point and database management Demonstrated knowledge of principles of individual and group behavior, career development, and counseling techniques Excellent communication, presentation, teamwork, and organizational skills Ability to effectively establish and maintain cooperative working relationships Ability to advise students individually or in groups on varied and complex matters Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to interpret and apply program rules and regulations; gather and analyze data; problem-solve, trouble shoot, reason logically, draw valid conclusions and make sound decisions and appropriate recommendations Ability to analyze complex situations accurately and adopt effective courses of action Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to present clear and concise information orally and in written reports. Ability to compose and appropriately format correspondence and prepare statistical reports Ability to develop and coordinate career/employment programs for students while interfacing effectively with faculty, deans and employers Ability to maintain confidentiality and appropriately handle sensitive communications with employees, employers and external agencies Ability to function successfully in a detail-oriented environment, handle multiple work priorities, organize and plan work and projects Must complete required trainings as assigned by the CSU, SJSU HR, and Career Center Director Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in counseling psychology or a related field Three (3) years of experience advising or counseling students in a higher education setting Experience with program management setting basic milestones, identifying resource needs, and team development Three (3) years of experience in developing, implementing, and administrating in-person, hybrid, and live programs relevant to career development, counseling, or employment Certified to administer and interpret career assessments (Strong, MBTI) Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5.309/month - $5,440/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 22, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 22 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the general supervision of the Associate Director, the Career Counselor - College of Business works independently to provide quality career services and outreach to targeted students, alumni and faculty. Delivers career development and job search counseling to targeted student population in both individual and group settings, and in-person/virtual modalities. Key Responsibilities Plans, develops, and implements professional development, career development, and employment-related programs targeted to students in partnership with the academic sector and employers to ensure their smooth entry into the marketplace Supports students with the development of employment transition plans including building quality job searches, resume/portfolio preparation, professional ethics, interviewing, and networking competencies Conducts workshops and facilitates groups on various career management and job search topics Assesses needs and coordinates learning/programmatic outcomes with faculty in collaboration with key employers, community partners and the Center team Supports development of resources, online/virtual tools and resume referrals relevant to program Develops relationships and communications with academic partners from assigned colleges and related academic clubs and relevant professional/community organizations Engages academic sector in serving the needs of employers and relevant programs and building long-term interaction with the University Encourage faculty to maintain equitable opportunities for students by posting jobs and internships they receive directly in Handshake Oversees marketing collateral & promotional efforts related to program coordination & delivery Participates in staff and advisory board meetings, and other major programs offered by the Center as needed, staff development/training and University, Division, Center and community committees/activities as appropriate Supports the University, Division and Center’s missions and goals; contributes to a work climate conducive to positive campus civility and appreciating diversity Knowledge, Skills & Abilities Ability to function effectively in a culturally-diverse environment and establish relationships & partnerships with a various levels of the public Skilled in development and use of virtual and on-line, distance-learning employment-related tools and resources Knowledge of software applications: such as word processing, spreadsheet, power point and database management Demonstrated knowledge of principles of individual and group behavior, career development, and counseling techniques Excellent communication, presentation, teamwork, and organizational skills Ability to effectively establish and maintain cooperative working relationships Ability to advise students individually or in groups on varied and complex matters Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to interpret and apply program rules and regulations; gather and analyze data; problem-solve, trouble shoot, reason logically, draw valid conclusions and make sound decisions and appropriate recommendations Ability to analyze complex situations accurately and adopt effective courses of action Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to present clear and concise information orally and in written reports. Ability to compose and appropriately format correspondence and prepare statistical reports Ability to develop and coordinate career/employment programs for students while interfacing effectively with faculty, deans and employers Ability to maintain confidentiality and appropriately handle sensitive communications with employees, employers and external agencies Ability to function successfully in a detail-oriented environment, handle multiple work priorities, organize and plan work and projects Must complete required trainings as assigned by the CSU, SJSU HR, and Career Center Director Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in counseling psychology or a related field Three (3) years of experience advising or counseling students in a higher education setting Experience with program management setting basic milestones, identifying resource needs, and team development Three (3) years of experience in developing, implementing, and administrating in-person, hybrid, and live programs relevant to career development, counseling, or employment Certified to administer and interpret career assessments (Strong, MBTI) Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5.309/month - $5,440/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 22, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 22 2023 Pacific Standard Time Applications close: Closing Date/Time:
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary ****PER DIEM OPENING**** As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ****This posting may close, once a sufficient number of applicants are received**** Position Summary: The Nurse Case Manager assists in providing a system of health care delivery at UMC which utilizes a coordinated, collaborative, multi-disciplinary approach to assess, plan, coordinate and evaluate the health care needs of patients throughout the health care continuum. The Nurse Case Manager serves as an advanced clinical resource to patients, families, staff and physicians in the delivery of care. Job Requirement Education/Experience: Graduation from an accredited school of nursing. Minimum three (3) years of nursing experience in an acute care hospital setting and/or prior care coordination experience or completion of a care coordination internship in a clinical or insurance setting is required. At the sole discretion of the Hospital, a Master’s Degree in nursing with a concentration in case management may substitute for the experience requirement. Licensing/Certification Requirements: Valid License from State of Nevada to Practice as a Registered Nurse. Basic Life Support (BLS) certification. Additional and/or Preferred Position Requirements Minimum one year rec ent do cumented inpatient Nurse Case Manager experience in a similar facility. One or more of the following A PLUS! Certified Case Manager (CCN) or Accredited Case Manager (ACM) Membership in: The Commission of Case Management (CCMC) Academy of Certified Case Managers (ACCM) American Case Management Association (ACMA) Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles of case management; nursing process (assessment, planning, implementation and coordination of patient care); standards of care; disease process of illnesses or injuries in variety of specialty areas; patient care plan development; patient evaluation and assessment techniques; Nurse Practice Act; third party reimbursement regulations and rules; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices. Skill in: Working with patients in a variety of conditions; interpreting rules and regulations; interpreting and analyzing patient medical charts; using computers and a variety of software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical setting, including stamina to remain standing and/or walking for extended periods of time, strength to examine and treat varied individuals, vision to use standard office equipment, read printed materials and a VDT screen, and hearing and speech to communicate effectively in-person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Position Summary ****PER DIEM OPENING**** As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. ****This posting may close, once a sufficient number of applicants are received**** Position Summary: The Nurse Case Manager assists in providing a system of health care delivery at UMC which utilizes a coordinated, collaborative, multi-disciplinary approach to assess, plan, coordinate and evaluate the health care needs of patients throughout the health care continuum. The Nurse Case Manager serves as an advanced clinical resource to patients, families, staff and physicians in the delivery of care. Job Requirement Education/Experience: Graduation from an accredited school of nursing. Minimum three (3) years of nursing experience in an acute care hospital setting and/or prior care coordination experience or completion of a care coordination internship in a clinical or insurance setting is required. At the sole discretion of the Hospital, a Master’s Degree in nursing with a concentration in case management may substitute for the experience requirement. Licensing/Certification Requirements: Valid License from State of Nevada to Practice as a Registered Nurse. Basic Life Support (BLS) certification. Additional and/or Preferred Position Requirements Minimum one year rec ent do cumented inpatient Nurse Case Manager experience in a similar facility. One or more of the following A PLUS! Certified Case Manager (CCN) or Accredited Case Manager (ACM) Membership in: The Commission of Case Management (CCMC) Academy of Certified Case Managers (ACCM) American Case Management Association (ACMA) Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles of case management; nursing process (assessment, planning, implementation and coordination of patient care); standards of care; disease process of illnesses or injuries in variety of specialty areas; patient care plan development; patient evaluation and assessment techniques; Nurse Practice Act; third party reimbursement regulations and rules; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices. Skill in: Working with patients in a variety of conditions; interpreting rules and regulations; interpreting and analyzing patient medical charts; using computers and a variety of software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical setting, including stamina to remain standing and/or walking for extended periods of time, strength to examine and treat varied individuals, vision to use standard office equipment, read printed materials and a VDT screen, and hearing and speech to communicate effectively in-person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PHARMACY TECHNICIAN Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Pharmacy Technician vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of CHS. It provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Pharmacy Technician will assist the on-site registered Pharmacist with dispensing prescription medications to customers or health professionals as ordered by the prescribers. The pharmacy is in the Main Jail facility in Santa provides medications to adult inmates in the five County jail facilities and to juveniles housed at Juvenile Hall and the Juvenile Camp sites. In addition, the pharmacy oversees the ordering of medications for the Orangewood Children and Family Center (OCFC). Responsibilities of the Pharmacy Technician include, but are not limited to: Prepare daily patient medications utilizing the automated packaging machine Accurately fill prescriptions Fill and maintain nursing station automated dispensing cabinets Conduct monthly nursing unit medication inspections Maintain pharmacy inventory and order cost effective medication utilizing the Cardinal Health online system Maintain vaccine inventory for the Vaccines for Children program Maintain and coordinate the delivery and pick-up of medications with an outside courier transporting between facilities Prepare and submit purchase requisitions Prepare and submit service request forms to Storeroom for supplies and deliveries Prepare and submit monthly billing for United States Federal Marshal prisoners Maintain and update monthly pharmacy records and statistics Securely transport medications DESIRABLE QUALIFICATIONS The ideal candidate will have two (2) or more years of experience as a Pharmacy Technician in a hospital and/or retail pharmacy setting and will be certified through the Pharmacy Technician Certification Board (PTCB). Additionally, the ideal candidate will possess the knowledge, skills and abilities that demonstrate the following competencies: Technical Knowledge | Technical Experience Thorough knowledge of policies and procedures in compliance with California State Board of Pharmacy Thorough knowledge of medication dosage forms, and ability to prepare, release and distribute medications and utilize the drug distribution system to ensure the safety, accuracy, and quality of supplied medications Thorough knowledge of trade and generic name of medications Knowledge of HIPAA guidelines to protect confidential and sensitive client healthcare information Knowledge of and ability to manage and control pharmaceutical supplies, stock, and related records, reports or files to ensure the safety, accuracy, quality, integrity and timeliness of medications and client's safety Expertise in filling prescriptions, processing, and billing of medications Expertise in inspection/inventory management systems or procedures to maintain proper storage and security conditions of medications Expertise in auditing to assess and resolve issues from the inventory shortage problems as they arise, and order medications from wholesalers such as Cardinal Health online system Proficiency utilizing Microsoft Office Suite and other computer applications to prepare billing documents, record and retrieve pharmacy data Communication Skills | Oral, Written, and Interpersonal Communicating effectively both in person and in writing Experience preparing clear and concise pharmacy records and statistics Ability to review patient records and collaborate with Pharmacist for medication selection decisions Ability to communicate clearly and thoroughly in discussing pharmacy decisions to other healthcare staff Thorough knowledge of grammar, spelling and pharmaceutical terminology Ability to maintain a calm and professional manner in stressful situations Critical Thinking | Problem Solving /Decision Making Ability to evaluate quality control precautions and prevent occurrences of faulty medication dispensation Ability to identify systematic problems in medication misuse Ability to assess basic pharmacy situations, apply policies and procedures and take appropriate action Ability to navigate general jail systems, policies, and procedures Ability to respond quickly to emergencies throughout all jail facilities Ability to learn and apply jail security policies and seek consultations with supervisor in unexpected or unfamiliar situations SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment. Incumbents must maintain Sheriff's Department or Probation Department security clearance for the facilities where they work. Applicants must have no felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional and Probation facilities operate 24 hour, 7 days a week, incumbents may be asked to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Pharmacy Technician classification as well as the physical characteristics and mental requirements, environmental and working conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | Technical Skill Assessment (Weighted 100%): Qualified candidates will be invited to participate in a job-related assessment. Candidates will be notified of their date and access code, if applicable. Only the more qualified candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PHARMACY TECHNICIAN Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Pharmacy Technician vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of CHS. It provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Pharmacy Technician will assist the on-site registered Pharmacist with dispensing prescription medications to customers or health professionals as ordered by the prescribers. The pharmacy is in the Main Jail facility in Santa provides medications to adult inmates in the five County jail facilities and to juveniles housed at Juvenile Hall and the Juvenile Camp sites. In addition, the pharmacy oversees the ordering of medications for the Orangewood Children and Family Center (OCFC). Responsibilities of the Pharmacy Technician include, but are not limited to: Prepare daily patient medications utilizing the automated packaging machine Accurately fill prescriptions Fill and maintain nursing station automated dispensing cabinets Conduct monthly nursing unit medication inspections Maintain pharmacy inventory and order cost effective medication utilizing the Cardinal Health online system Maintain vaccine inventory for the Vaccines for Children program Maintain and coordinate the delivery and pick-up of medications with an outside courier transporting between facilities Prepare and submit purchase requisitions Prepare and submit service request forms to Storeroom for supplies and deliveries Prepare and submit monthly billing for United States Federal Marshal prisoners Maintain and update monthly pharmacy records and statistics Securely transport medications DESIRABLE QUALIFICATIONS The ideal candidate will have two (2) or more years of experience as a Pharmacy Technician in a hospital and/or retail pharmacy setting and will be certified through the Pharmacy Technician Certification Board (PTCB). Additionally, the ideal candidate will possess the knowledge, skills and abilities that demonstrate the following competencies: Technical Knowledge | Technical Experience Thorough knowledge of policies and procedures in compliance with California State Board of Pharmacy Thorough knowledge of medication dosage forms, and ability to prepare, release and distribute medications and utilize the drug distribution system to ensure the safety, accuracy, and quality of supplied medications Thorough knowledge of trade and generic name of medications Knowledge of HIPAA guidelines to protect confidential and sensitive client healthcare information Knowledge of and ability to manage and control pharmaceutical supplies, stock, and related records, reports or files to ensure the safety, accuracy, quality, integrity and timeliness of medications and client's safety Expertise in filling prescriptions, processing, and billing of medications Expertise in inspection/inventory management systems or procedures to maintain proper storage and security conditions of medications Expertise in auditing to assess and resolve issues from the inventory shortage problems as they arise, and order medications from wholesalers such as Cardinal Health online system Proficiency utilizing Microsoft Office Suite and other computer applications to prepare billing documents, record and retrieve pharmacy data Communication Skills | Oral, Written, and Interpersonal Communicating effectively both in person and in writing Experience preparing clear and concise pharmacy records and statistics Ability to review patient records and collaborate with Pharmacist for medication selection decisions Ability to communicate clearly and thoroughly in discussing pharmacy decisions to other healthcare staff Thorough knowledge of grammar, spelling and pharmaceutical terminology Ability to maintain a calm and professional manner in stressful situations Critical Thinking | Problem Solving /Decision Making Ability to evaluate quality control precautions and prevent occurrences of faulty medication dispensation Ability to identify systematic problems in medication misuse Ability to assess basic pharmacy situations, apply policies and procedures and take appropriate action Ability to navigate general jail systems, policies, and procedures Ability to respond quickly to emergencies throughout all jail facilities Ability to learn and apply jail security policies and seek consultations with supervisor in unexpected or unfamiliar situations SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment. Incumbents must maintain Sheriff's Department or Probation Department security clearance for the facilities where they work. Applicants must have no felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional and Probation facilities operate 24 hour, 7 days a week, incumbents may be asked to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Pharmacy Technician classification as well as the physical characteristics and mental requirements, environmental and working conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | Technical Skill Assessment (Weighted 100%): Qualified candidates will be invited to participate in a job-related assessment. Candidates will be notified of their date and access code, if applicable. Only the more qualified candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
Mar 09, 2024
Full Time
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: The Nurse Case Manager assists in providing a system of health care delivery at UMC which utilizes a coordinated, collaborative, multi-disciplinary approach to assess, plan, coordinate and evaluate the health care needs of patients throughout the health care continuum. The Nurse Case Manager serves as an advanced clinical resource to patients, families, staff and physicians in the delivery of care. Job Requirement Education/Experience: Graduation from an accredited school of nursing. Minimum three (3) years of nursing experience in an acute care hospital setting and/or prior care coordination experience or completion of a care coordination internship in a clinical or insurance setting is required. At the sole discretion of the Hospital, a Master’s Degree in nursing with a concentration in case management may substitute for the experience requirement. Licensing/Certification Requirements: Valid License from State of Nevada to Practice as a Registered Nurse. Basic Life Support (BLS) certification. Additional and/or Preferred Position Requirements * Minimum one year recent documented inpatient Nurse Case Manager experience is preferred; * Recent Documented experience in an acute care setting. One or more of the following A PLUS! Certified Case Manager (CCM) or Accredited Case Manager (ACM) Membership in: The Commission of Case Management Certification (CCMC) Academy of Certified Case Managers (ACCM) American Case Management Association (ACMA) Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles of case management; nursing process (assessment, planning, implementation and coordination of patient care); standards of care; disease process of illnesses or injuries in variety of specialty areas; patient care plan development; patient evaluation and assessment techniques; Nurse Practice Act; third party reimbursement regulations and rules; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices. Skill in: Working with patients in a variety of conditions; interpreting rules and regulations; interpreting and analyzing patient medical charts; using computers and a variety of software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical setting, including stamina to remain standing and/or walking for extended periods of time, strength to examine and treat varied individuals, vision to use standard office equipment, read printed materials and a VDT screen, and hearing and speech to communicate effectively in-person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Summary EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: The Nurse Case Manager assists in providing a system of health care delivery at UMC which utilizes a coordinated, collaborative, multi-disciplinary approach to assess, plan, coordinate and evaluate the health care needs of patients throughout the health care continuum. The Nurse Case Manager serves as an advanced clinical resource to patients, families, staff and physicians in the delivery of care. Job Requirement Education/Experience: Graduation from an accredited school of nursing. Minimum three (3) years of nursing experience in an acute care hospital setting and/or prior care coordination experience or completion of a care coordination internship in a clinical or insurance setting is required. At the sole discretion of the Hospital, a Master’s Degree in nursing with a concentration in case management may substitute for the experience requirement. Licensing/Certification Requirements: Valid License from State of Nevada to Practice as a Registered Nurse. Basic Life Support (BLS) certification. Additional and/or Preferred Position Requirements * Minimum one year recent documented inpatient Nurse Case Manager experience is preferred; * Recent Documented experience in an acute care setting. One or more of the following A PLUS! Certified Case Manager (CCM) or Accredited Case Manager (ACM) Membership in: The Commission of Case Management Certification (CCMC) Academy of Certified Case Managers (ACCM) American Case Management Association (ACMA) Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles of case management; nursing process (assessment, planning, implementation and coordination of patient care); standards of care; disease process of illnesses or injuries in variety of specialty areas; patient care plan development; patient evaluation and assessment techniques; Nurse Practice Act; third party reimbursement regulations and rules; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices. Skill in: Working with patients in a variety of conditions; interpreting rules and regulations; interpreting and analyzing patient medical charts; using computers and a variety of software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical setting, including stamina to remain standing and/or walking for extended periods of time, strength to examine and treat varied individuals, vision to use standard office equipment, read printed materials and a VDT screen, and hearing and speech to communicate effectively in-person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the head football coach and a dotted line to the Managing Director of SARC, the Coordinator of Academic Development performs duties under general supervision and takes work lead direction from the Senior Associate AD for Football Operations and the Managing Director of SARC to achieve specified outcomes. The Coordinator of Academic Development will liaise with coaches and support staff related to cohesive tutoring, peer mentoring, and academic support programs for student-athletes by utilizing technology and strengthening connections/relationships with the SARC team. The Coordinator will ensure that student-athletes on academic probation, IEP, and/or engaged in academic support have their learning needs met throughout the academic year by connecting student-athletes to the services provided by the SARC team. The Coordinator will collaborate with SARC to ensure effective communication occurs and is consistent with graduation, eligibility, and APR tracking. Further, this position coordinates student success programming, specifically related to initial arrival to campus, and prepares various reports to be easily and quickly understood and analyzes data for coaches in collaboration with the Managing Director of SARC. This position will aid in the student-athlete recruitment process, which requires a high level of skill in customer service, presentations, marketing of SJSU, and creating a team-oriented environment for students and their families. Key Responsibilities Academic High-Risk Management - IEP, Probation, Recovery Academic Support Coordination Student-Athlete Onboarding Recruiting Knowledge, Skills & Abilities Ability to acquire knowledge of organizational procedures and activities of the Department of Intercollegiate Athletics and the campus as a whole Ability to analyze data accurately and adopt effective course of action Demonstrated ability for clear written and oral communication Knowledge of NCAA legislation, rules, and regulations, mainly as they apply to academic support Demonstrated ability to create student development and study skill programming Demonstrated ability to develop and deliver appropriate learning support strategies Ability to work as a team collaboratively General working knowledge of the principles, practices, and trends of Division I higher education and academic support Demonstrated ability to create programs that are responsive to a diverse and multicultural environment Knowledge of the principles of individual and group behavior; General knowledge of individual counseling techniques Demonstrated ability to organize and evaluate academic plans Knowledge and understanding of the various technology platforms used in the University's online, technology-based learning environments Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Three years of progressively responsible professional student services work experience Preferred Qualifications Master’s degree and/or teaching credential Experience with IEP implementation Experience participating in recruitment of student-athletes 1 year of experience in academic support in a university with NCAA D-I student-athletes Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,356/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 25, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the head football coach and a dotted line to the Managing Director of SARC, the Coordinator of Academic Development performs duties under general supervision and takes work lead direction from the Senior Associate AD for Football Operations and the Managing Director of SARC to achieve specified outcomes. The Coordinator of Academic Development will liaise with coaches and support staff related to cohesive tutoring, peer mentoring, and academic support programs for student-athletes by utilizing technology and strengthening connections/relationships with the SARC team. The Coordinator will ensure that student-athletes on academic probation, IEP, and/or engaged in academic support have their learning needs met throughout the academic year by connecting student-athletes to the services provided by the SARC team. The Coordinator will collaborate with SARC to ensure effective communication occurs and is consistent with graduation, eligibility, and APR tracking. Further, this position coordinates student success programming, specifically related to initial arrival to campus, and prepares various reports to be easily and quickly understood and analyzes data for coaches in collaboration with the Managing Director of SARC. This position will aid in the student-athlete recruitment process, which requires a high level of skill in customer service, presentations, marketing of SJSU, and creating a team-oriented environment for students and their families. Key Responsibilities Academic High-Risk Management - IEP, Probation, Recovery Academic Support Coordination Student-Athlete Onboarding Recruiting Knowledge, Skills & Abilities Ability to acquire knowledge of organizational procedures and activities of the Department of Intercollegiate Athletics and the campus as a whole Ability to analyze data accurately and adopt effective course of action Demonstrated ability for clear written and oral communication Knowledge of NCAA legislation, rules, and regulations, mainly as they apply to academic support Demonstrated ability to create student development and study skill programming Demonstrated ability to develop and deliver appropriate learning support strategies Ability to work as a team collaboratively General working knowledge of the principles, practices, and trends of Division I higher education and academic support Demonstrated ability to create programs that are responsive to a diverse and multicultural environment Knowledge of the principles of individual and group behavior; General knowledge of individual counseling techniques Demonstrated ability to organize and evaluate academic plans Knowledge and understanding of the various technology platforms used in the University's online, technology-based learning environments Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Three years of progressively responsible professional student services work experience Preferred Qualifications Master’s degree and/or teaching credential Experience with IEP implementation Experience participating in recruitment of student-athletes 1 year of experience in academic support in a university with NCAA D-I student-athletes Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,356/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 25, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description >> MULTIPLE POSITIONS AVAILABLE THIS IS A TEMPORARY POSITION WITH NO BENEFITS AND NO GUARANTEE OF A CERTAIN NUMBER OF HOURS, BUT PLANNED FOR UP TO 24 HOURS PER WEEK. SCHEDULE IS SUBJECT TO CHANGE BASED ON DIVISION NEEDS. Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Starting Salary: $16.00 per hour Grade: TEMPORARY Nature of Work: Six-month professional internship which can be extended up to one year with exposure to Engineering Division. Daily duties including but not limited to gathering data for supervisors to review permitted engineering plans and specifications for the construction of Public Works projects such as streets, parking facilities, storm and sanitary systems, and environmental programs. Persons performing the work shall also be expected to do research ensuring permitted plans submitted by the permit applicant following Federal, State, and City standards and engineering principles, methods, and techniques. This shall include scanning, emailing, and organizing documents for recod keeping. Work assignmentgs are received from a professional superviusor who defines the scope of work to be performed. Site visits accompanied by a supervisor may be required. Personnel in this role would have the opportunity to better understand The City, Florida Department of Transprotation (FDOT), Federal Emergency Management Agency (FEMA), Florida Department of Environmental Protection (FDEP) and Water Management District standars as it relates to the stormwater and roadway discipline. Work Hours: Monday through Friday, hours are daytime an flexible but cannot exceed 30 hours a week. Minimum Requirements Physical Requirements: Prolonged periods standing and walking throughout multiple lots, streets, and garages which may include adverse weather. Must be able to lift-up to 25 pounds at a time. High School Diploma or equivalent, and at least 48 semester college credits completed in a degree pursuing an Engineering degree or a related area of study, from an accredited college or university required . Able to operate a personal computer, profecient with MS Office to include Excel, and experience with data entry required. A copy of unoffical transcripts for GPA and/or class requirements may be required . Must pass background investigation. A Valid Florida Drivers License is required. VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: 6/14/2024 5:00 PM Eastern
Mar 23, 2024
Temporary
Description >> MULTIPLE POSITIONS AVAILABLE THIS IS A TEMPORARY POSITION WITH NO BENEFITS AND NO GUARANTEE OF A CERTAIN NUMBER OF HOURS, BUT PLANNED FOR UP TO 24 HOURS PER WEEK. SCHEDULE IS SUBJECT TO CHANGE BASED ON DIVISION NEEDS. Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Starting Salary: $16.00 per hour Grade: TEMPORARY Nature of Work: Six-month professional internship which can be extended up to one year with exposure to Engineering Division. Daily duties including but not limited to gathering data for supervisors to review permitted engineering plans and specifications for the construction of Public Works projects such as streets, parking facilities, storm and sanitary systems, and environmental programs. Persons performing the work shall also be expected to do research ensuring permitted plans submitted by the permit applicant following Federal, State, and City standards and engineering principles, methods, and techniques. This shall include scanning, emailing, and organizing documents for recod keeping. Work assignmentgs are received from a professional superviusor who defines the scope of work to be performed. Site visits accompanied by a supervisor may be required. Personnel in this role would have the opportunity to better understand The City, Florida Department of Transprotation (FDOT), Federal Emergency Management Agency (FEMA), Florida Department of Environmental Protection (FDEP) and Water Management District standars as it relates to the stormwater and roadway discipline. Work Hours: Monday through Friday, hours are daytime an flexible but cannot exceed 30 hours a week. Minimum Requirements Physical Requirements: Prolonged periods standing and walking throughout multiple lots, streets, and garages which may include adverse weather. Must be able to lift-up to 25 pounds at a time. High School Diploma or equivalent, and at least 48 semester college credits completed in a degree pursuing an Engineering degree or a related area of study, from an accredited college or university required . Able to operate a personal computer, profecient with MS Office to include Excel, and experience with data entry required. A copy of unoffical transcripts for GPA and/or class requirements may be required . Must pass background investigation. A Valid Florida Drivers License is required. VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: 6/14/2024 5:00 PM Eastern
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Full Time
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITIES*** College Student Internships Are you a college student looking to gain paid experience in your field of study while serving your community in a meaningful way? The City of Concord is offering internship opportunities in the following areas: Engineering: $25 - $30/hour Parks & Urban Forestry: $22 - $26.70/hour Recreation: $18.09 - $22/hour The City of Concord: The City of Concord is a mission-centered organization, with City Manager Valerie J. Barone overseeing a staff of 384 full-time employees committed to realizing the organization’s long-standing Mission, Vision, and Values . Concord provides a full range of services including: police protection, recreational activities, community and economic development, street improvements and maintenance services, parks maintenance, sewer, and general administrative and support services. Fire service is provided by the Contra Costa County Fire Protection District. In addition, the City oversees management of the Concord Pavilion, Diablo Creek Golf Course, and Camp Concord in South Lake Tahoe, California. Internships at the City of Concord offer students the unique opportunity to gain hands-on, real-world experience while growing their professional network, serving as a foundation for an exciting, mission-centered career in public service. What you will be doing: Engineering Interns will be assisting City of Concord Engineers in developing projects and delivering construction over the summer. If you will soon transfer into or is currently in an engineering major at a 4-year program at or above the sophomore level, this opportunity may be for you. We are looking for students with interest in learning about engineering for local government, and who have basic skills in AutoCad and spreadsheets. This assignment is anticipated to begin in June and end by August 30; I nterns will work up to 40 hours per week. Parks & Urban Forestry Interns will have broad and intensive exposure to municipal operations. We are looking for students who are interested in Parks & Urban Forestry-related programs; candidates should be strong self-starters, collaborative, and who can work well both within a team and independently. The internship may include work related to data collection, entry, mining and filtering and migrating of legacy data; web-based and in-field asset inventorying; field surveys of Park conditions; other work related to projects, records admin, public communication and organizing, and general office support. This assignment is anticipated to begin on May 1; Interns will work between 24 - 40 hours per week. The Recreation Intern should be passionate about recreation and eager to make an impact in three key areas: facility operations, Recreations sports, and 50 and better programming; opportunities in aquatics and youth may be available depending on qualification. This position is open to currently enrolled college students who have completed their coursework and are looking to fulfill their undergraduate program internship requirements to obtain a B.S. or B.A. degree in Recreation or a similar field. Interns will work between 20 - 40 hours per week. APPLICATION AND SELECTION PROCESS 1. Submit a completed City of Concord application, the required supplemental question responses and, if applying for the Recreation Internship, a cover letter detailing your availability, required hours, and timeframe you need to work within to complete your internship. The application may be submitted at www.cityofconcord.org . This is a continuous recruitment and is subject to close at any time. Prompt application submission is encouraged. 2. All qualified applications, supplemental responses, cover letters, resumes, and work sample submissions will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the internship opportunity will be invited to participate in a screening interview and/or a series of screening interviews. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Engineering Intern Review Plans for construction of Paving projects Sewer projects Drainage projects City-owned building projects Transportation and Traffic projects Prepare and review calculations for costs, hydraulics, earthwork and quantities Review contractor material submittals Assist Full time staff and make field visits on projects under construction Draft details and standard plans Research archived drawings and assist with archiving recently completed projects Parks & Urban Forestry Intern Perform field-based data collection Record data electronically using desktop computer and GIS-based software Filter and migrate legacy data Transfer analog records to digital records Inventory in-field and web-based assets Provide support for grant applications Perform field surveys of Park conditions and other field operations Attend meetings Assist in community organizing Assist in coordination of project work Participate in various forestry-related work Provide office support as needed Recreation Services Intern Learn basic facility management and rental operations. Learn basic aquatics programs and operations. Learn basic parks department operations. Assist in planning, supervising, and evaluating recreation programs. Organize, plan and conduct a special event. Assist with registration and become familiar with front desk administrative procedures. Assist in planning and supervising an athletic program or tournament. Assist with marketing, public relations, and promotion of programs and other events through flyer development, press releases, social media posts, brochure preparation and other outlets. Provide information and assistance to rental customers, activity participants, and City staff. Respond to questions, complaints, and emergency situations; take appropriate courses of action. Observe and/or participate in part-time staff interviews. Become familiar with various forms; i.e. check requests, purchase orders, service contracts, time sheets, bid forms and maintenance requests. Participate in professional committees, conferences, workshops and classes to improve knowledge and network as available. Attend and actively participate in recreation/facility staff meetings and department-wide monthly meetings. Qualifications Education : Completion of High School/GED supplemented with college coursework related to assigned program area. Must be currently enrolled in six or more units towards a Bachelor's or Master's degree from an accredited college or university in a field related to the area of assignment. Other A valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Interns working in Recreation must successfully clear TB testing; those interested in aquatics programming must have v alid/current lifeguarding, CPR and first aid certifications. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date . This position is not eligible for benefits. Closing Date/Time: Continuous
Mar 23, 2024
Intern
Job Characteristics ***PART-TIME JOB OPPORTUNITIES*** College Student Internships Are you a college student looking to gain paid experience in your field of study while serving your community in a meaningful way? The City of Concord is offering internship opportunities in the following areas: Engineering: $25 - $30/hour Parks & Urban Forestry: $22 - $26.70/hour Recreation: $18.09 - $22/hour The City of Concord: The City of Concord is a mission-centered organization, with City Manager Valerie J. Barone overseeing a staff of 384 full-time employees committed to realizing the organization’s long-standing Mission, Vision, and Values . Concord provides a full range of services including: police protection, recreational activities, community and economic development, street improvements and maintenance services, parks maintenance, sewer, and general administrative and support services. Fire service is provided by the Contra Costa County Fire Protection District. In addition, the City oversees management of the Concord Pavilion, Diablo Creek Golf Course, and Camp Concord in South Lake Tahoe, California. Internships at the City of Concord offer students the unique opportunity to gain hands-on, real-world experience while growing their professional network, serving as a foundation for an exciting, mission-centered career in public service. What you will be doing: Engineering Interns will be assisting City of Concord Engineers in developing projects and delivering construction over the summer. If you will soon transfer into or is currently in an engineering major at a 4-year program at or above the sophomore level, this opportunity may be for you. We are looking for students with interest in learning about engineering for local government, and who have basic skills in AutoCad and spreadsheets. This assignment is anticipated to begin in June and end by August 30; I nterns will work up to 40 hours per week. Parks & Urban Forestry Interns will have broad and intensive exposure to municipal operations. We are looking for students who are interested in Parks & Urban Forestry-related programs; candidates should be strong self-starters, collaborative, and who can work well both within a team and independently. The internship may include work related to data collection, entry, mining and filtering and migrating of legacy data; web-based and in-field asset inventorying; field surveys of Park conditions; other work related to projects, records admin, public communication and organizing, and general office support. This assignment is anticipated to begin on May 1; Interns will work between 24 - 40 hours per week. The Recreation Intern should be passionate about recreation and eager to make an impact in three key areas: facility operations, Recreations sports, and 50 and better programming; opportunities in aquatics and youth may be available depending on qualification. This position is open to currently enrolled college students who have completed their coursework and are looking to fulfill their undergraduate program internship requirements to obtain a B.S. or B.A. degree in Recreation or a similar field. Interns will work between 20 - 40 hours per week. APPLICATION AND SELECTION PROCESS 1. Submit a completed City of Concord application, the required supplemental question responses and, if applying for the Recreation Internship, a cover letter detailing your availability, required hours, and timeframe you need to work within to complete your internship. The application may be submitted at www.cityofconcord.org . This is a continuous recruitment and is subject to close at any time. Prompt application submission is encouraged. 2. All qualified applications, supplemental responses, cover letters, resumes, and work sample submissions will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the internship opportunity will be invited to participate in a screening interview and/or a series of screening interviews. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Engineering Intern Review Plans for construction of Paving projects Sewer projects Drainage projects City-owned building projects Transportation and Traffic projects Prepare and review calculations for costs, hydraulics, earthwork and quantities Review contractor material submittals Assist Full time staff and make field visits on projects under construction Draft details and standard plans Research archived drawings and assist with archiving recently completed projects Parks & Urban Forestry Intern Perform field-based data collection Record data electronically using desktop computer and GIS-based software Filter and migrate legacy data Transfer analog records to digital records Inventory in-field and web-based assets Provide support for grant applications Perform field surveys of Park conditions and other field operations Attend meetings Assist in community organizing Assist in coordination of project work Participate in various forestry-related work Provide office support as needed Recreation Services Intern Learn basic facility management and rental operations. Learn basic aquatics programs and operations. Learn basic parks department operations. Assist in planning, supervising, and evaluating recreation programs. Organize, plan and conduct a special event. Assist with registration and become familiar with front desk administrative procedures. Assist in planning and supervising an athletic program or tournament. Assist with marketing, public relations, and promotion of programs and other events through flyer development, press releases, social media posts, brochure preparation and other outlets. Provide information and assistance to rental customers, activity participants, and City staff. Respond to questions, complaints, and emergency situations; take appropriate courses of action. Observe and/or participate in part-time staff interviews. Become familiar with various forms; i.e. check requests, purchase orders, service contracts, time sheets, bid forms and maintenance requests. Participate in professional committees, conferences, workshops and classes to improve knowledge and network as available. Attend and actively participate in recreation/facility staff meetings and department-wide monthly meetings. Qualifications Education : Completion of High School/GED supplemented with college coursework related to assigned program area. Must be currently enrolled in six or more units towards a Bachelor's or Master's degree from an accredited college or university in a field related to the area of assignment. Other A valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Interns working in Recreation must successfully clear TB testing; those interested in aquatics programming must have v alid/current lifeguarding, CPR and first aid certifications. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date . This position is not eligible for benefits. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION RESEARCH ANALYST IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Research Analyst IV vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Emergency Medical Services (EMS) mission is to plan, coordinate, and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. EMS provides medical direction and protocols for Orange County’s emergency response teams including EMTs, paramedics and nurses. The agency also oversees certification and licensure testing for EMS personnel, permits all emergency medical services agencies within the county, and designates hospital emergency departments, trauma, and specialty centers to receive ambulance patients. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation, and evidence-based data are the EMS program's major strengths. Strategy & Special Projects - Research (SSP-Research) mission is to conduct research, assessment, and provide technical support to all service areas and top management in the Agency using complex statistical (SPSS, R), dashboard data analytics (e.g., ESRI, Tableau, Insights) and geographical information systems (GIS) mapping software packages. Population health focus areas include demographic and geographic disparities in leading causes of morbidity and mortality, suicide, drug/alcohol misuse, premature mortality, life expectancy, and birth outcomes using vital statistics (i.e., Birth and Death data) as well as Emergency Department and Hospitalization data for Orange County. THE OPPORTUNITY There are two (2) immediate vacancies within HCA: one (1) with Emergency Medical Services (EMS) and one (1) with Strategy and Special Projects (SSP). Both positions perform a range of data analytics and technology driven duties. Research Analyst IV - EMS This position will be primarily responsible for tracking, reporting, and mapping Orange County statistics as they relate to trauma care and EMS incidents. Other job duties include, but are not limited to: Evaluate and modify the Orange County Trauma Registry by integrating trauma center registry databases and EMS patient care incidents recorded in the Orange County Medical Emergency Data System (OC-MEDS) Validate the quality of trauma registry data and implement solutions for improvement Independently design complex research and quality improvement projects Coordinate with EMS Managers to develop and maintain EMS dashboards with interactive graphs, tables and tools Verify the statistical calculations, content and format to display public reporting data in real-time Develop reports for the EMS Medical Director based on population-based injury surveillance data including types of injuries sustained, mechanism, severity, patient-characteristics & outcomes Advises on the significance of preliminary and final recommendations of injury surveillance data Research Analyst IV - SSP This position will be primarily responsible for tracking, reporting, and mapping vital Birth and Death statistics in Orange County. Other job duties include, but are not limited to: Track, report, and map vital Birth and Death statistics in Orange County Monitor mortality data with respect to leading causes of premature death, suicide, drug/alcohol misuse and COVID-19 deaths on an ongoing basis Analyze and track emergency department visits and hospitalizations as part of ongoing surveillance of leading causes of morbidity and mortality in Orange County Use Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of key health indicators and other social determinants of health DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have health care data management and/or Electronic Health Record (EHR) data experience. In addition to the above, the ideal candidate will also possess extensive knowledge, experience, skills, and abilities in the following core competencies: Professional & Technical Expertise Thorough knowledge of and experience with developing research studies/program evaluation projects in an applied setting Understanding and applying the principles of the reliability and validity for developing and/or evaluating assessments/questionnaires Using research methods in community settings and adapting or tailoring methods for application in other settings Understanding and applying the regulations to program implementation and data/outcome reporting Experience with technical report and/or scientific manuscript writing Designing and implementing surveys to collect primary data Analyzing & Interpreting Data l Using Technology Working with/querying complex data collection/management systems, including understanding and utilizing computer programming and processing methods to generate, organize, and display a variety of complex research data Experience applying statistical analysis procedures (e.g. descriptive statistics, inferential statistics), and organizing statistical information into reports, tables, charts, and graphs Using Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of various key health indicators and social determinants of health Using advanced statistical data mining techniques to uncover patterns in the data that will improve performance, provide recommendations for program improvement, and quantitatively monitor future impact of program improvement initiatives Developing data visualizations and interactive dashboards to communicate findings and insights to a non-technical audience Presentation Skill | Writing | Oral Communication Organizing and delivering public presentations that effectively inform or persuade diverse audiences Summarizing and presenting complex statistical information to management and/or technical and non-technical audiences both verbally and in writing Using professional communication skills to facilitate meetings and trainings with internal and external stakeholders Writing clearly and concisely using correct vocabulary, grammar, and sentence structure Composing informative memos, e-mails, formal correspondence, reports, and other documents Building & Maintaining Relationships Developing and maintaining productive relationships with various levels of management, peers, staff, and community partners Integrating with the larger organizational team given the role required, sharing resources, responding to requests from other parts of the organization, and supporting the agency's agenda Leadership & Developing Others Leading projects independently or acting as a lead with team members Assisting with training new Research Analysts Providing mentorship to support staff and new team members MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical & Mental Requirements Possess vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; independent body mobility sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/mouse and use other office equipment such as a stapler, telephone and photocopy machine. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Research Analyst IV vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Emergency Medical Services (EMS) mission is to plan, coordinate, and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. EMS provides medical direction and protocols for Orange County’s emergency response teams including EMTs, paramedics and nurses. The agency also oversees certification and licensure testing for EMS personnel, permits all emergency medical services agencies within the county, and designates hospital emergency departments, trauma, and specialty centers to receive ambulance patients. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation, and evidence-based data are the EMS program's major strengths. Strategy & Special Projects - Research (SSP-Research) mission is to conduct research, assessment, and provide technical support to all service areas and top management in the Agency using complex statistical (SPSS, R), dashboard data analytics (e.g., ESRI, Tableau, Insights) and geographical information systems (GIS) mapping software packages. Population health focus areas include demographic and geographic disparities in leading causes of morbidity and mortality, suicide, drug/alcohol misuse, premature mortality, life expectancy, and birth outcomes using vital statistics (i.e., Birth and Death data) as well as Emergency Department and Hospitalization data for Orange County. THE OPPORTUNITY There are two (2) immediate vacancies within HCA: one (1) with Emergency Medical Services (EMS) and one (1) with Strategy and Special Projects (SSP). Both positions perform a range of data analytics and technology driven duties. Research Analyst IV - EMS This position will be primarily responsible for tracking, reporting, and mapping Orange County statistics as they relate to trauma care and EMS incidents. Other job duties include, but are not limited to: Evaluate and modify the Orange County Trauma Registry by integrating trauma center registry databases and EMS patient care incidents recorded in the Orange County Medical Emergency Data System (OC-MEDS) Validate the quality of trauma registry data and implement solutions for improvement Independently design complex research and quality improvement projects Coordinate with EMS Managers to develop and maintain EMS dashboards with interactive graphs, tables and tools Verify the statistical calculations, content and format to display public reporting data in real-time Develop reports for the EMS Medical Director based on population-based injury surveillance data including types of injuries sustained, mechanism, severity, patient-characteristics & outcomes Advises on the significance of preliminary and final recommendations of injury surveillance data Research Analyst IV - SSP This position will be primarily responsible for tracking, reporting, and mapping vital Birth and Death statistics in Orange County. Other job duties include, but are not limited to: Track, report, and map vital Birth and Death statistics in Orange County Monitor mortality data with respect to leading causes of premature death, suicide, drug/alcohol misuse and COVID-19 deaths on an ongoing basis Analyze and track emergency department visits and hospitalizations as part of ongoing surveillance of leading causes of morbidity and mortality in Orange County Use Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of key health indicators and other social determinants of health DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have health care data management and/or Electronic Health Record (EHR) data experience. In addition to the above, the ideal candidate will also possess extensive knowledge, experience, skills, and abilities in the following core competencies: Professional & Technical Expertise Thorough knowledge of and experience with developing research studies/program evaluation projects in an applied setting Understanding and applying the principles of the reliability and validity for developing and/or evaluating assessments/questionnaires Using research methods in community settings and adapting or tailoring methods for application in other settings Understanding and applying the regulations to program implementation and data/outcome reporting Experience with technical report and/or scientific manuscript writing Designing and implementing surveys to collect primary data Analyzing & Interpreting Data l Using Technology Working with/querying complex data collection/management systems, including understanding and utilizing computer programming and processing methods to generate, organize, and display a variety of complex research data Experience applying statistical analysis procedures (e.g. descriptive statistics, inferential statistics), and organizing statistical information into reports, tables, charts, and graphs Using Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of various key health indicators and social determinants of health Using advanced statistical data mining techniques to uncover patterns in the data that will improve performance, provide recommendations for program improvement, and quantitatively monitor future impact of program improvement initiatives Developing data visualizations and interactive dashboards to communicate findings and insights to a non-technical audience Presentation Skill | Writing | Oral Communication Organizing and delivering public presentations that effectively inform or persuade diverse audiences Summarizing and presenting complex statistical information to management and/or technical and non-technical audiences both verbally and in writing Using professional communication skills to facilitate meetings and trainings with internal and external stakeholders Writing clearly and concisely using correct vocabulary, grammar, and sentence structure Composing informative memos, e-mails, formal correspondence, reports, and other documents Building & Maintaining Relationships Developing and maintaining productive relationships with various levels of management, peers, staff, and community partners Integrating with the larger organizational team given the role required, sharing resources, responding to requests from other parts of the organization, and supporting the agency's agenda Leadership & Developing Others Leading projects independently or acting as a lead with team members Assisting with training new Research Analysts Providing mentorship to support staff and new team members MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical & Mental Requirements Possess vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; independent body mobility sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/mouse and use other office equipment such as a stapler, telephone and photocopy machine. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Director of Career Services Classification Title: Student Services Professional IV Posting Details Priority Application Date (open until filled): Monday, January 1, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary The Director of COB Graduate Career Services, under the direction of the Executive Director of Graduate Programs, oversees the College of Business Administration (COB) Graduate Career Center. The Director of Graduate Career Services will administer the programming of the Center, provide comprehensive graduate career counseling and advising, administer and interpret graduate career inventories and utilize various career development tools, support activities related to graduate retention and career planning, conduct graduate student outreach and marketing efforts, and develop and offer presentations on graduate career-related topics. Anticipated Hiring Range : $5,732 - $6,000 per month CSU Classification Salary Range : $5,732 - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday, 8am - 5pm. Occasional evenings and weekends. Department Information: The California State University, Sacramento - College of Business (COB) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the COB are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the COB offers four graduate degrees and one undergraduate degree. The COB has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963. Minimum Qualifications The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: 1. Experience advising students individually and in groups. Knowledge, Skills, Abilities 2. Ability to implement long-range program improvements. 3. Ability to apply high degree of judgement, persuasiveness, imagination, professional skills, and knowledge in graduate student advising, mentoring and professional development, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. 4. Knowledge of basic academic advising procedures, activities and organizational structures of a university or similar organizations. 5. Excellent written and oral communication skills; ability to deliver a variety of presentations in small and large group environments. 6. Ability to perform data collection, online surveys, analysis and report writing. 7. Budget management experience. 8. Expertise in use of Microsoft Office Suite and web-based programs and software, and working knowledge of professional networking sites such as LinkedIn and Facebook. 9. Ability to act independently, maintain confidentiality, and work effectively with diverse individuals and groups. 10. Possess an awareness of and sensitivity to the needs and expectations of the clientele served by the BGCS Office understand the dynamic and complex relationships within in a university or similar organization. 11. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Other 12. Ability to travel 13. Ability to work early mornings, evenings and weekends as needed for special events. Conditions of Employment - Ability to pass background check. Preferred Qualifications 14. Experience directing or managing a career services center or related career services program. 15. Experience working with college students/alumni on career development issues 16. Experience or familiarity with university academic and computing environments, e.g. Financials, Human Resources, Student records, and CMS. 17. Experience researching, collecting and analyzing data to identify emerging trends and opportunities in graduate recruitment and application. 18. Master’s degree in Counseling, Clinical Psychology or a job-related field Documents Needed to Apply Cover Letter Resume Failure to upload these documents to the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Director of Career Services Classification Title: Student Services Professional IV Posting Details Priority Application Date (open until filled): Monday, January 1, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary The Director of COB Graduate Career Services, under the direction of the Executive Director of Graduate Programs, oversees the College of Business Administration (COB) Graduate Career Center. The Director of Graduate Career Services will administer the programming of the Center, provide comprehensive graduate career counseling and advising, administer and interpret graduate career inventories and utilize various career development tools, support activities related to graduate retention and career planning, conduct graduate student outreach and marketing efforts, and develop and offer presentations on graduate career-related topics. Anticipated Hiring Range : $5,732 - $6,000 per month CSU Classification Salary Range : $5,732 - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday, 8am - 5pm. Occasional evenings and weekends. Department Information: The California State University, Sacramento - College of Business (COB) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the COB are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the COB offers four graduate degrees and one undergraduate degree. The COB has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963. Minimum Qualifications The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: 1. Experience advising students individually and in groups. Knowledge, Skills, Abilities 2. Ability to implement long-range program improvements. 3. Ability to apply high degree of judgement, persuasiveness, imagination, professional skills, and knowledge in graduate student advising, mentoring and professional development, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. 4. Knowledge of basic academic advising procedures, activities and organizational structures of a university or similar organizations. 5. Excellent written and oral communication skills; ability to deliver a variety of presentations in small and large group environments. 6. Ability to perform data collection, online surveys, analysis and report writing. 7. Budget management experience. 8. Expertise in use of Microsoft Office Suite and web-based programs and software, and working knowledge of professional networking sites such as LinkedIn and Facebook. 9. Ability to act independently, maintain confidentiality, and work effectively with diverse individuals and groups. 10. Possess an awareness of and sensitivity to the needs and expectations of the clientele served by the BGCS Office understand the dynamic and complex relationships within in a university or similar organization. 11. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Other 12. Ability to travel 13. Ability to work early mornings, evenings and weekends as needed for special events. Conditions of Employment - Ability to pass background check. Preferred Qualifications 14. Experience directing or managing a career services center or related career services program. 15. Experience working with college students/alumni on career development issues 16. Experience or familiarity with university academic and computing environments, e.g. Financials, Human Resources, Student records, and CMS. 17. Experience researching, collecting and analyzing data to identify emerging trends and opportunities in graduate recruitment and application. 18. Master’s degree in Counseling, Clinical Psychology or a job-related field Documents Needed to Apply Cover Letter Resume Failure to upload these documents to the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous