CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description The Customer Service Representative II position serves as the central communication point for the Community Development and Revitalization department and assists the public with completing applications in Neighborly. This is a Temporary Position and No Benefits are associated with it. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate the importance of functions.) 1. Enters and updates information in Neighborly, the software used to track applications for various programs. 2. Assists with answering the main phone line and provides information to the caller or transfers phone calls appropriately. 3. Assists with greeting visitors to the building and providing information or referring the individuals to the designated staff member. 4. Assists with receiving and processing incoming and outgoing mail. 5. Participates in outreach for department services. 6. Maintains a detailed programmatic knowledge of the department programs. 7. Performs other duties or assumes other responsibilities as apparent or assigned. Minimum Qualifications 1. High School Diploma or GED required. 2. Associate Degree preferred. 3. Four (4) years or more of successful experience in an administrative position. 4. Must possess a valid SC Driver license (or obtain within three (3) months of hire) and meet the requirements of the County's motor vehicle policy. Knowledge, Skills and Abilities SUCCESS FACTORS: 1. Display honesty, trustworthiness, dependability, and respectfulness at all times. 2. Relate to routine operations in a manner that is consistent with existing solutions to problems to conform to established policies and procedures. 3. Analyze and interpret data and other information before preparation of reports. 4. Embrace change and actively support all efforts to improve processes and increase cooperation, communication, and collaboration between and among co-workers, departments, County officials, officials from other jurisdictions, the business community, and the general public. 5. Demonstrate sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments on or before the deadline. 6. Safeguard confidential information and use or disclose the information only as expressly authorized or specifically required while performing specific job duties. 7. Attentive to the County's standards for customer service, accuracy, quality, and efficiency as outlined in County policies and procedures and ensure that all work performed meets those standards.Closing Date/Time:
Mar 22, 2024
Temporary
Description The Customer Service Representative II position serves as the central communication point for the Community Development and Revitalization department and assists the public with completing applications in Neighborly. This is a Temporary Position and No Benefits are associated with it. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate the importance of functions.) 1. Enters and updates information in Neighborly, the software used to track applications for various programs. 2. Assists with answering the main phone line and provides information to the caller or transfers phone calls appropriately. 3. Assists with greeting visitors to the building and providing information or referring the individuals to the designated staff member. 4. Assists with receiving and processing incoming and outgoing mail. 5. Participates in outreach for department services. 6. Maintains a detailed programmatic knowledge of the department programs. 7. Performs other duties or assumes other responsibilities as apparent or assigned. Minimum Qualifications 1. High School Diploma or GED required. 2. Associate Degree preferred. 3. Four (4) years or more of successful experience in an administrative position. 4. Must possess a valid SC Driver license (or obtain within three (3) months of hire) and meet the requirements of the County's motor vehicle policy. Knowledge, Skills and Abilities SUCCESS FACTORS: 1. Display honesty, trustworthiness, dependability, and respectfulness at all times. 2. Relate to routine operations in a manner that is consistent with existing solutions to problems to conform to established policies and procedures. 3. Analyze and interpret data and other information before preparation of reports. 4. Embrace change and actively support all efforts to improve processes and increase cooperation, communication, and collaboration between and among co-workers, departments, County officials, officials from other jurisdictions, the business community, and the general public. 5. Demonstrate sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments on or before the deadline. 6. Safeguard confidential information and use or disclose the information only as expressly authorized or specifically required while performing specific job duties. 7. Attentive to the County's standards for customer service, accuracy, quality, and efficiency as outlined in County policies and procedures and ensure that all work performed meets those standards.Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $58,484 to $103,272 $58,484 to $85,482; $61,700 to $90,201; $70,637 to $109,272 NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. DUTIES Police Service Representatives are civilian employees of the Los Angeles Police Department; and are assigned to Communications Division. Police Service Representatives utilize multiple screens, radio frequencies, and a Computer Aided Dispatch (CAD) system to receive and differentiate 911 and non-emergency telephone calls from the public, dispatch police patrol cars to calls for service, critical incidents and emergencies, access law enforcement databases and provide support information to police officers. This initial assignment is designated as a temporary training position; employment in this position will be limited to twelve months, during which time employees must successfully complete a comprehensive training program. Upon successful completion of the training program, employees will receive regular appointments to the class of Police Service Representative and begin a six-month probationary period in the Communications Division. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A qualifying score on the Police Service Representative Multiple-Choice test. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require the ability to speak or write a language other than English. Only persons who have the necessary language skills may be certified in order of standing on the eligible list to fill such positions. If you have the ability to speak or write a language other than English, indicate this language in the appropriate box on the application. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE City applications and the Job Preview WILL ONLY BE ACCEPTED ON-LINE during the following filling dates: APPLICATION FILING DATES: February 16, 2024 to March 03, 2024 March 15, 2024 to March 31, 2024 April 12, 2024 to April 30, 2024 This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying Interview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100% The qualifying multiple-choice test is the CritiCall computerized test. The test will include a series of short, separately timed subtests, which measure verbal skill, reasoning, memory, perceptual ability, and multi-tasking. Approximately one-half of these subtests are presented on audio. This test is not a replacement for the hearing test that will be conducted in the medical evaluation for candidates who receive a conditional job offer. A passing score on the qualifying multiple-choice test does not substitute for successful completion of the medical examination. Candidates will be notified later by e-mail of the date, time, and location of the multiple-choice test, which will be administered in a single, half-day session in Los Angeles. Multiple-choice test dates are anticipated to be held for the following admin periods: APPLICATION FILING DATES: MULTIPLE-CHOICE TEST: February 16, 2024 to March 03, 2024 April 13 and April 14, 2024 April 20 and April 21, 2024 March 15, 2024 to, March 31, 2024 May 04 and May 05, 2024 May 11 and May 12, 2024 April 12, 2024 to April 30, 2024 June 01 and June 02, 2024 June 08 and June 09, 2024 All candidates who receive a passing score on the qualifying multiple-choice test will be invited to participate in the interview. The examination score will be based entirely on an evaluation of the candidate's personal and professional qualifications by interview. In the interview, emphasis will be placed on the adequacy of the candidate's experience, training, and personal qualifications as they relate to: judgment and decision-making; attention to detail; stress tolerance; customer service; flexibility; oral communication; listening; and other necessary skills and abilities. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. The City of Los Angeles does not accept CritiCall test scores from other agencies in lieu of taking the multiple-choice test. Candidates seeking more information regarding the CritiCall test may navigate the resources provided by going to: https://criticall911.com/dispatcher-testing/applicants/ . Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Police Service Representative. If you receive a conditional job offer, appointment is subject to a MEDICAL EXAMINATION . Candidates must be determined to be medically qualified to perform the essential duties of a Police Service Representative. Candidates must undergo a comprehensive medical examination given by a City physician. In accordance with Civil Service Rule 13.1, part of the medical examination may include a PSYCHOLOGICAL EVALUATION, only on an as-needed basis. The psychological evaluation will evaluate psychological factors related to successful job performance to determine if you are suited for the difficult and stressful occupation of Police Service Representative. NOTES : As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability, and, upon request, will provide reasonable accommodations to ensure equal access to programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.This examination is based on a content validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.A final average score of 70% on the interview is required to be placed on the eligible list.Candidates may retake this examination only once every 180 days. Based on City policy, you may be required to undergo mandatory DRUG and ALCOHOL screening testing prior to and during employment in this class.Your name may be removed from the eligible list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLYON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 3/31/2024 11:59 PM Pacific
Mar 16, 2024
Full Time
DUTIES ANNUAL SALARY $58,484 to $103,272 $58,484 to $85,482; $61,700 to $90,201; $70,637 to $109,272 NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. DUTIES Police Service Representatives are civilian employees of the Los Angeles Police Department; and are assigned to Communications Division. Police Service Representatives utilize multiple screens, radio frequencies, and a Computer Aided Dispatch (CAD) system to receive and differentiate 911 and non-emergency telephone calls from the public, dispatch police patrol cars to calls for service, critical incidents and emergencies, access law enforcement databases and provide support information to police officers. This initial assignment is designated as a temporary training position; employment in this position will be limited to twelve months, during which time employees must successfully complete a comprehensive training program. Upon successful completion of the training program, employees will receive regular appointments to the class of Police Service Representative and begin a six-month probationary period in the Communications Division. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A qualifying score on the Police Service Representative Multiple-Choice test. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require the ability to speak or write a language other than English. Only persons who have the necessary language skills may be certified in order of standing on the eligible list to fill such positions. If you have the ability to speak or write a language other than English, indicate this language in the appropriate box on the application. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE City applications and the Job Preview WILL ONLY BE ACCEPTED ON-LINE during the following filling dates: APPLICATION FILING DATES: February 16, 2024 to March 03, 2024 March 15, 2024 to March 31, 2024 April 12, 2024 to April 30, 2024 This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying Interview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100% The qualifying multiple-choice test is the CritiCall computerized test. The test will include a series of short, separately timed subtests, which measure verbal skill, reasoning, memory, perceptual ability, and multi-tasking. Approximately one-half of these subtests are presented on audio. This test is not a replacement for the hearing test that will be conducted in the medical evaluation for candidates who receive a conditional job offer. A passing score on the qualifying multiple-choice test does not substitute for successful completion of the medical examination. Candidates will be notified later by e-mail of the date, time, and location of the multiple-choice test, which will be administered in a single, half-day session in Los Angeles. Multiple-choice test dates are anticipated to be held for the following admin periods: APPLICATION FILING DATES: MULTIPLE-CHOICE TEST: February 16, 2024 to March 03, 2024 April 13 and April 14, 2024 April 20 and April 21, 2024 March 15, 2024 to, March 31, 2024 May 04 and May 05, 2024 May 11 and May 12, 2024 April 12, 2024 to April 30, 2024 June 01 and June 02, 2024 June 08 and June 09, 2024 All candidates who receive a passing score on the qualifying multiple-choice test will be invited to participate in the interview. The examination score will be based entirely on an evaluation of the candidate's personal and professional qualifications by interview. In the interview, emphasis will be placed on the adequacy of the candidate's experience, training, and personal qualifications as they relate to: judgment and decision-making; attention to detail; stress tolerance; customer service; flexibility; oral communication; listening; and other necessary skills and abilities. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. The City of Los Angeles does not accept CritiCall test scores from other agencies in lieu of taking the multiple-choice test. Candidates seeking more information regarding the CritiCall test may navigate the resources provided by going to: https://criticall911.com/dispatcher-testing/applicants/ . Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Police Service Representative. If you receive a conditional job offer, appointment is subject to a MEDICAL EXAMINATION . Candidates must be determined to be medically qualified to perform the essential duties of a Police Service Representative. Candidates must undergo a comprehensive medical examination given by a City physician. In accordance with Civil Service Rule 13.1, part of the medical examination may include a PSYCHOLOGICAL EVALUATION, only on an as-needed basis. The psychological evaluation will evaluate psychological factors related to successful job performance to determine if you are suited for the difficult and stressful occupation of Police Service Representative. NOTES : As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability, and, upon request, will provide reasonable accommodations to ensure equal access to programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.This examination is based on a content validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.A final average score of 70% on the interview is required to be placed on the eligible list.Candidates may retake this examination only once every 180 days. Based on City policy, you may be required to undergo mandatory DRUG and ALCOHOL screening testing prior to and during employment in this class.Your name may be removed from the eligible list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLYON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 3/31/2024 11:59 PM Pacific
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Community Service Specialist II) Full-time position available on or after May 6, 2024 for University Police Department. Under general supervision the incumbent will provide lead work direction and/or perform more complex duties such as coordinating safety and parking for campus special events, conducting community service training in such areas as safety and crime prevention, and supporting the public safety communications and records functions. They may also be involved in development of operational procedures and protocols in support of established policies. Job Duties Duties include but are not limited to: Call taking and customer services at a service counter in support of UPD front office reception, communications, cashiering, parking, and other public safety services. Initiate work orders for repairs as needed to include but not limited to parking lot emergency blue light phones and parking permit machines. Initiate work orders for all UPD vehicle repairs as needed to include but not limited to electric carts, gas carts, and other equipment. Collect parking revenue from bill-activated parking machines. Record parking revenues and collections. Prepare parking revenue deposits and transfers to Cashiers and securing and document parking collections. Perform parking lot patrols for the enforcement of parking regulations and to identify and address health and safety issues as well as vehicular and pedestrian concerns. Issue parking citations to violators. Drive a parking lot shuttle cart and provide escorts as needed for students, faculty, staff, guests, and special event audiences. Conduct parking lot lighting surveys and report outages to Facilities and Support Services and initiate work orders. Assist stranded motorists in parking lots with vehicle unlocks and battery jumps. Interact with students, staff, and faculty for fingerprint services. Provide fingerprint services for traditional and Livescan fingerprinting processes. Give instructions and directions for completing fingerprint applications and verifying personal information. Determine materials and supplies needed for live scan equipment and workspace. Input information into Department of Justice (DOJ) databases, UPD database systems, and others related to fingerprinting services. Field phone inquiries regarding parking issues and the fingerprinting program. Monitor voice mail and returning phone calls. Make phone calls or schedule appointments to meet and/or discuss parking and fingerprinting issues with customers in the service area. Provide lead and direction to CSS-I and or student parking assistants working parking and traffic enforcement, shuttle service, and building lock-up. Assist with building lock-up, security, and student parking programs. Assist with managing found property, lost property, and evidence, completing necessary forms, logging property and evidence into a computer database, and releasing property and evidence to the owner. Attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities as needed. May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification. Other duties as assigned. Minimum Qualifications Education : High school diploma or equivalent Experience : Three to six months related experience. Preferred Qualifications Prior experience with parking, traffic control, transporting, cash handling, and special event experience in a university setting. Prior experience with Department of Justice fingerprinting requirements, live scan and inked fingerprinting. Experience working the File Maker program and the Michelle Montoya School Safety Act. Prior experience in community service, law enforcement, security, or a related field. Prior experience in a higher education or CSU setting. Knowledge, Skills, Abilities Must possess a California driver’s license. Thorough knowledge of applicable procedures and regulations related to parking, traffic control, security and/or public safety. Familiarity with the California Penal Code. Ability to read and interpret a variety of laws, rules and regulations. Working knowledge of police department radio codes and equipment. Ability to use applicable automated and computerized public safety systems and databases. Ability to plan and schedule unit work and provide lead work direction to others. Ability to independently make effective decisions and judgments in emergency situations. Ability to analyze operational issues and recommend procedural changes. Ability to establish and maintain cooperative working relationships with campus community, public and applicable law enforcement agencies. Ability to convey clear, concise communications and directions and conduct training for staff and the campus community. Ability to write reports and draft operating procedures. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can be offered a position with the CSU.X Special Conditions The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. License or Certifications Must possess a California driver’s license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to work nights, weekends and special events. Salary Range Anticipated salary will be $3,441 - $3,785 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Community Services Specialist II range: $3,441 - $5,402 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER February 27, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary (Classified as: Community Service Specialist II) Full-time position available on or after May 6, 2024 for University Police Department. Under general supervision the incumbent will provide lead work direction and/or perform more complex duties such as coordinating safety and parking for campus special events, conducting community service training in such areas as safety and crime prevention, and supporting the public safety communications and records functions. They may also be involved in development of operational procedures and protocols in support of established policies. Job Duties Duties include but are not limited to: Call taking and customer services at a service counter in support of UPD front office reception, communications, cashiering, parking, and other public safety services. Initiate work orders for repairs as needed to include but not limited to parking lot emergency blue light phones and parking permit machines. Initiate work orders for all UPD vehicle repairs as needed to include but not limited to electric carts, gas carts, and other equipment. Collect parking revenue from bill-activated parking machines. Record parking revenues and collections. Prepare parking revenue deposits and transfers to Cashiers and securing and document parking collections. Perform parking lot patrols for the enforcement of parking regulations and to identify and address health and safety issues as well as vehicular and pedestrian concerns. Issue parking citations to violators. Drive a parking lot shuttle cart and provide escorts as needed for students, faculty, staff, guests, and special event audiences. Conduct parking lot lighting surveys and report outages to Facilities and Support Services and initiate work orders. Assist stranded motorists in parking lots with vehicle unlocks and battery jumps. Interact with students, staff, and faculty for fingerprint services. Provide fingerprint services for traditional and Livescan fingerprinting processes. Give instructions and directions for completing fingerprint applications and verifying personal information. Determine materials and supplies needed for live scan equipment and workspace. Input information into Department of Justice (DOJ) databases, UPD database systems, and others related to fingerprinting services. Field phone inquiries regarding parking issues and the fingerprinting program. Monitor voice mail and returning phone calls. Make phone calls or schedule appointments to meet and/or discuss parking and fingerprinting issues with customers in the service area. Provide lead and direction to CSS-I and or student parking assistants working parking and traffic enforcement, shuttle service, and building lock-up. Assist with building lock-up, security, and student parking programs. Assist with managing found property, lost property, and evidence, completing necessary forms, logging property and evidence into a computer database, and releasing property and evidence to the owner. Attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities as needed. May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification. Other duties as assigned. Minimum Qualifications Education : High school diploma or equivalent Experience : Three to six months related experience. Preferred Qualifications Prior experience with parking, traffic control, transporting, cash handling, and special event experience in a university setting. Prior experience with Department of Justice fingerprinting requirements, live scan and inked fingerprinting. Experience working the File Maker program and the Michelle Montoya School Safety Act. Prior experience in community service, law enforcement, security, or a related field. Prior experience in a higher education or CSU setting. Knowledge, Skills, Abilities Must possess a California driver’s license. Thorough knowledge of applicable procedures and regulations related to parking, traffic control, security and/or public safety. Familiarity with the California Penal Code. Ability to read and interpret a variety of laws, rules and regulations. Working knowledge of police department radio codes and equipment. Ability to use applicable automated and computerized public safety systems and databases. Ability to plan and schedule unit work and provide lead work direction to others. Ability to independently make effective decisions and judgments in emergency situations. Ability to analyze operational issues and recommend procedural changes. Ability to establish and maintain cooperative working relationships with campus community, public and applicable law enforcement agencies. Ability to convey clear, concise communications and directions and conduct training for staff and the campus community. Ability to write reports and draft operating procedures. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can be offered a position with the CSU.X Special Conditions The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. License or Certifications Must possess a California driver’s license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to work nights, weekends and special events. Salary Range Anticipated salary will be $3,441 - $3,785 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Community Services Specialist II range: $3,441 - $5,402 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER February 27, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
Mar 08, 2024
Intern
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is hiring! The City of Ventura's Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city's historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city's Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov . DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: Continuous
Mar 08, 2024
Temporary
THE POSITION The City of Ventura is hiring! The City of Ventura's Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city's historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city's Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov . DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: Continuous
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .
Mar 08, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $47,272 to $69,133; $52,575 to $76,880; and $56,605 to $82,747 The salary range in the Department of Water and Power is $55,749 to $69,258; $58,338 to $72,474 and $65,417 to $81,285 NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Higher salaries are paid for night work. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Communications Information Representative operates a central voice telephone communication system or a two-way radio console; responds to incoming calls and e-mail messages from the public; routes telephone calls to the proper station; monitors and dispatches personnel via radio; enters and retrieves information from a computer based system; relays messages received orally and in writing; places long distance and/or operator assisted calls; and does incidental clerical work. NOTE : Communications Information Representatives may be required to work in various locations and/or on various shifts. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) One year of full-time paid experience in a customer service call center environment responding to telephonic and/or electronic inquiries and processing requests for service or providing information to customers; and One year of full-time paid office clerical experience; and Graduation from a U.S. high school, G.E.D. or equivalent from a U.S. institution, or a California High School Proficiency Examination (CHSPE) certificate. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.Positions within the Departments of Airports and Transportation require Department of Justice clearance. In addition, some departments may require background investigation clearance.Applicants must list their school name and location, and completion date in Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their application will not be processed. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions. The ability to speak or write a language other than English.One year of full-time paid experience dispatching public safety personnel using a Computer Aided Dispatch (CAD) system.One year of full-time paid experience providing customer service and entering service requests in the MyLA 311 system and DWP’s Customer Care & Billing (CC&B) system in support of Sanitation-related programs in the solids, cleanwater and stormwater programs. Those individuals that desire to be considered for Selective Certification 1, 2, and/or 3, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Filing Period 1: From Friday, April 7, 2023 to Thursday, April 20, 2023 Filing Period 2: From Friday, October 20, 2023 to Thursday, November 2, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Technical Exercise . . . Advisory Interview . . . . 100% The examination will consist of an on-line advisory technical exercise and an interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Attention to Detail; Self-Management; Fact Finding; Customer Service; Follow Written Directions; Listening; and other necessary skills, knowledge, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Information Representative. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Communications Information Representative. This technical exercise material will not be separately scored but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the technical exercise as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the advisory technical exercise will be administered between TUESDAY, MAY 30, 2023 and TUESDAY, JUNE 6, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the advisory technical exercise will be administered between MONDAY , DECEMBER 11, 2023 and MONDAY, DECEMBER 18, 2023 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of JUNE 26, 2023 to JULY 7, 2023. For candidates who apply during Filing Period 2, it is anticipated that the interviews will begin during the period of JANUARY 8, 2024 to JANUARY 19, 2024. NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Communications Information Representative examination only once every 24 months under this bulletin. If you have taken the Communications Information Representative examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Your rank on the employment list may change as the scores of candidates from other administrations of this examination are merged onto one list. Names may be removed from the open competitive eligible list after 12 months.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 05, 2024
Full Time
DUTIES ANNUAL SALARY $47,272 to $69,133; $52,575 to $76,880; and $56,605 to $82,747 The salary range in the Department of Water and Power is $55,749 to $69,258; $58,338 to $72,474 and $65,417 to $81,285 NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Higher salaries are paid for night work. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Communications Information Representative operates a central voice telephone communication system or a two-way radio console; responds to incoming calls and e-mail messages from the public; routes telephone calls to the proper station; monitors and dispatches personnel via radio; enters and retrieves information from a computer based system; relays messages received orally and in writing; places long distance and/or operator assisted calls; and does incidental clerical work. NOTE : Communications Information Representatives may be required to work in various locations and/or on various shifts. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) One year of full-time paid experience in a customer service call center environment responding to telephonic and/or electronic inquiries and processing requests for service or providing information to customers; and One year of full-time paid office clerical experience; and Graduation from a U.S. high school, G.E.D. or equivalent from a U.S. institution, or a California High School Proficiency Examination (CHSPE) certificate. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.Positions within the Departments of Airports and Transportation require Department of Justice clearance. In addition, some departments may require background investigation clearance.Applicants must list their school name and location, and completion date in Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their application will not be processed. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions. The ability to speak or write a language other than English.One year of full-time paid experience dispatching public safety personnel using a Computer Aided Dispatch (CAD) system.One year of full-time paid experience providing customer service and entering service requests in the MyLA 311 system and DWP’s Customer Care & Billing (CC&B) system in support of Sanitation-related programs in the solids, cleanwater and stormwater programs. Those individuals that desire to be considered for Selective Certification 1, 2, and/or 3, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Filing Period 1: From Friday, April 7, 2023 to Thursday, April 20, 2023 Filing Period 2: From Friday, October 20, 2023 to Thursday, November 2, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Technical Exercise . . . Advisory Interview . . . . 100% The examination will consist of an on-line advisory technical exercise and an interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Attention to Detail; Self-Management; Fact Finding; Customer Service; Follow Written Directions; Listening; and other necessary skills, knowledge, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Information Representative. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Communications Information Representative. This technical exercise material will not be separately scored but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the technical exercise as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the advisory technical exercise will be administered between TUESDAY, MAY 30, 2023 and TUESDAY, JUNE 6, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the advisory technical exercise will be administered between MONDAY , DECEMBER 11, 2023 and MONDAY, DECEMBER 18, 2023 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of JUNE 26, 2023 to JULY 7, 2023. For candidates who apply during Filing Period 2, it is anticipated that the interviews will begin during the period of JANUARY 8, 2024 to JANUARY 19, 2024. NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Communications Information Representative examination only once every 24 months under this bulletin. If you have taken the Communications Information Representative examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Your rank on the employment list may change as the scores of candidates from other administrations of this examination are merged onto one list. Names may be removed from the open competitive eligible list after 12 months.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
City of San Rafael, CA
San Rafael, CA, United States
Permit Technician I/II Level I: $ 5,125 - $6,229 per month Level II: $5,637 - $6,852 per month (Appointment level will depend on experience and qualifications) Plus excellent benefits APPLICATION DEADLINE: Apply by Monday, February 12, 2024 at 5:00 p.m for first consideration. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The Community Development Department is recruiting for one full-time Permit Technician. Appointment will be made at the appropriate level depending upon qualifications. Under general supervision, the Permit Technician will perform a variety of technical permitting and administrative support work associated with front counter, virtual counter, and other office tasks related to department operations. Permit Technician I: This is the journey-level class in the Permit Technician series. Employees at this level are not expected to perform with the same independence and judgment on matters allocated to the Permit Technician II. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. Permit Technician II : This is the journey-level class in the Permit Technician series. Employees at this level are expected to perform with more independence and receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and polices within the work unit. Depending on expertise and certifications, incumbents may performminor over-the-counter planning and building plan check reviews. Positions in this class are flexibly staffed and may be filled by advancement from the Permit Technician I class. This position performs the following essential job duties (including but not limited to): Reviews and intakes planning and building permit applications. Determines and collects fees for permits and other review and regulatory services. Routes all application submittals to the appropriate departments/agencies for processing. Maintains files for all applications after checking for general completeness and accuracy. Provides written and verbal information to the public regarding departmental policies and procedures pertaining to topics such as permits, building code requirements, zoning, application procedures, and current projects. Reads and interprets blueprints, maps, planning regulations, and a variety of other information while responding to general inquiries. Processes minor planning applications and reviews business licenses and building permits for compliance with zoning regulations. Provides public information in support of the building, planning, housing, and code enforcement programs. Enters invoices, prepares refunds, and reconciles web payments. Provides administrative support for public meetings, including preparation, distribution, and posting of agendas and minutes. Assists in setting up rooms and virtual webinars for department and/or public meetings. Operates a variety of office equipment and uses a variety of software programs, including word processing, spreadsheet, permit tracking software, digital archiving software, and visual presentation equipment as appropriate. Maintains and manages an inventory of forms, applications, and office supplies. Builds and maintains positive working relationships with co-workers, other City employees, the public using principles of good customer service. Performs a variety of other tasks related to office administration and permit services as assigned. To be eligible for this position, you must have knowledge of/ability to: Permit Technician I: Basic office and clerical procedures. Modern office methods, procedures, and computer equipment and various software applications. Simple accounting procedures. Basic applied mathematics. Communicate clearly and concisely, orally and in writing with the general public and customers involved with development and construction, particularly contractors, architects, developers, engineers, and property owners. Learn to read and interpret maps, construction drawings and blueprints. Learn and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Permit Technician II (in addition to the requirements for Permit Technician I): Basic knowledge of building, electrical, plumbing, and mechanical codes. Basic engineering concepts. Basic planning and land use concepts. Read and interpret maps, construction drawings, and blueprints. Interpret and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City, including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Organize and maintain files. Operate a variety of office equipment. Quickly and accurately review plans for submittal requirements and calculate permit fees in accordance with established laws. Research and compile information requested. Prepare written zoning research letters and administrative land use entitlements. Research, compile, and analyze data for special projects and various reports. EDUCATION and/or EXPERIENCE (A typical way of gaining the knowledge, skill and ability outlined above is): Permit Technician I: Graduation from high school or equivalent. Two (2) years of experience in an office or customer service environment with direct contact with the general public. Permit Technician II: Graduation from high school or equivalent. Completion of two courses in building code, electrical code plumbing code, mechanical code, engineering, planning, or related field. One (1) year of experience equivalent to Permit Technician I in the City of San Rafael. CERTIFICATES/LICENSES/REGISTRATIONS: Possession of International Code Council (ICC) Permit Technician certification is desirable for Permit Technician I and II and is required for Permit Technician III. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effective before groups of customers or employees of organization. Ability to speak Spanish is desirable but not required. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently lift and/or move up to 20 pounds for a distance of less than 50 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Much of the work consists of entering data into and retrieving data from personal computers and terminals via keyboards and is performed while standing or sitting for extended periods of time with the ability to move about at will. WORK ENVIRONMENT: Incumbents within this classification are expected to be able to communicate orally, in person, online or via the telephone, with members of the general public, other City employees, or employees of outside companies and other agencies. Much of the work performed in a crowded and noisy office setting. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Prior to appointment candidate must mass a pre-employment physical, background check, driving record, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20465009 . For more information about the City of San Rafael, go to: www.cityofsanrafael.org Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Permit Technician I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,125 - $6,852 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee + 1 - $1,614.17; Employee + Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employee so participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 07, 2024
Permit Technician I/II Level I: $ 5,125 - $6,229 per month Level II: $5,637 - $6,852 per month (Appointment level will depend on experience and qualifications) Plus excellent benefits APPLICATION DEADLINE: Apply by Monday, February 12, 2024 at 5:00 p.m for first consideration. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The Community Development Department is recruiting for one full-time Permit Technician. Appointment will be made at the appropriate level depending upon qualifications. Under general supervision, the Permit Technician will perform a variety of technical permitting and administrative support work associated with front counter, virtual counter, and other office tasks related to department operations. Permit Technician I: This is the journey-level class in the Permit Technician series. Employees at this level are not expected to perform with the same independence and judgment on matters allocated to the Permit Technician II. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. Permit Technician II : This is the journey-level class in the Permit Technician series. Employees at this level are expected to perform with more independence and receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and polices within the work unit. Depending on expertise and certifications, incumbents may performminor over-the-counter planning and building plan check reviews. Positions in this class are flexibly staffed and may be filled by advancement from the Permit Technician I class. This position performs the following essential job duties (including but not limited to): Reviews and intakes planning and building permit applications. Determines and collects fees for permits and other review and regulatory services. Routes all application submittals to the appropriate departments/agencies for processing. Maintains files for all applications after checking for general completeness and accuracy. Provides written and verbal information to the public regarding departmental policies and procedures pertaining to topics such as permits, building code requirements, zoning, application procedures, and current projects. Reads and interprets blueprints, maps, planning regulations, and a variety of other information while responding to general inquiries. Processes minor planning applications and reviews business licenses and building permits for compliance with zoning regulations. Provides public information in support of the building, planning, housing, and code enforcement programs. Enters invoices, prepares refunds, and reconciles web payments. Provides administrative support for public meetings, including preparation, distribution, and posting of agendas and minutes. Assists in setting up rooms and virtual webinars for department and/or public meetings. Operates a variety of office equipment and uses a variety of software programs, including word processing, spreadsheet, permit tracking software, digital archiving software, and visual presentation equipment as appropriate. Maintains and manages an inventory of forms, applications, and office supplies. Builds and maintains positive working relationships with co-workers, other City employees, the public using principles of good customer service. Performs a variety of other tasks related to office administration and permit services as assigned. To be eligible for this position, you must have knowledge of/ability to: Permit Technician I: Basic office and clerical procedures. Modern office methods, procedures, and computer equipment and various software applications. Simple accounting procedures. Basic applied mathematics. Communicate clearly and concisely, orally and in writing with the general public and customers involved with development and construction, particularly contractors, architects, developers, engineers, and property owners. Learn to read and interpret maps, construction drawings and blueprints. Learn and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Permit Technician II (in addition to the requirements for Permit Technician I): Basic knowledge of building, electrical, plumbing, and mechanical codes. Basic engineering concepts. Basic planning and land use concepts. Read and interpret maps, construction drawings, and blueprints. Interpret and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City, including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Organize and maintain files. Operate a variety of office equipment. Quickly and accurately review plans for submittal requirements and calculate permit fees in accordance with established laws. Research and compile information requested. Prepare written zoning research letters and administrative land use entitlements. Research, compile, and analyze data for special projects and various reports. EDUCATION and/or EXPERIENCE (A typical way of gaining the knowledge, skill and ability outlined above is): Permit Technician I: Graduation from high school or equivalent. Two (2) years of experience in an office or customer service environment with direct contact with the general public. Permit Technician II: Graduation from high school or equivalent. Completion of two courses in building code, electrical code plumbing code, mechanical code, engineering, planning, or related field. One (1) year of experience equivalent to Permit Technician I in the City of San Rafael. CERTIFICATES/LICENSES/REGISTRATIONS: Possession of International Code Council (ICC) Permit Technician certification is desirable for Permit Technician I and II and is required for Permit Technician III. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effective before groups of customers or employees of organization. Ability to speak Spanish is desirable but not required. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently lift and/or move up to 20 pounds for a distance of less than 50 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Much of the work consists of entering data into and retrieving data from personal computers and terminals via keyboards and is performed while standing or sitting for extended periods of time with the ability to move about at will. WORK ENVIRONMENT: Incumbents within this classification are expected to be able to communicate orally, in person, online or via the telephone, with members of the general public, other City employees, or employees of outside companies and other agencies. Much of the work performed in a crowded and noisy office setting. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Prior to appointment candidate must mass a pre-employment physical, background check, driving record, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20465009 . For more information about the City of San Rafael, go to: www.cityofsanrafael.org Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Permit Technician I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,125 - $6,852 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee + 1 - $1,614.17; Employee + Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employee so participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN PART-TIME ELECTRICIAN ii PUBLIC WORKS BUILDING DEPARTMENT $24.05 - $33.67/HOURLY Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. *Depending on education and experience, may fill as: Electrician I $21.82 - $26.18 GENERAL DESCRIPTION OF POSITION Performs advanced journey trades work in the installation, maintenance and repair of electrical devices and equipment. The fundamental reason this classification exists is to perform highly skilled level electrical work involving installation, inspection, maintenance, alteration and repairs of electronic equipment, controls, devices and components in accordance with standard practices of the electrical trade. This position is distinguished from the Electrician classification due to more responsibility and involvement in the more complex and technical work situations, the independence with which duties are performed, project responsibility, the flexibility to be able to assist in other areas of the City of Kingman and decision-making authority within scope of project. SUPERVISION RECEIVED Work is performed with considerable independence under the general supervision of a crewleader, construction maintenance supervisor or superintendent. Work is reviewed by meeting of department/division standards, results obtained and for conformance with technical standards. SUPERVISION EXERCISED May provide instruction, daily work assignments within scope of project, and review work completed of others assigned to assist with projects, and provides technical resource advice to other employees on an assignment basis. May supervise temporary employees, community service workers, and DOC Inmate workers as directed, or as assigned by Superintendent. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS: Education and experience: Graduation from high school diploma or GED equivalent supplemented by technical/trade school coursework or apprenticeship in electrical trades work. Completion of a recognized four year electrical apprenticeship program, or equivalent training, or three years of experience as a skilled Electrician/Traffic Signal Technician/Utility Electrician performing two (2) or more years of electrical work in commercial/industrial environment, preferably in public sector traffic control, signage and/or utilities (water, wastewater). Any combination of experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Commercial Driver’s License at a minimum level of Class B or ability to obtain one within six (6) months of hire to position. Assigned to Building Maintenance. May require certification or demonstrated competence as electrician Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Locates and repairs electrical problems in facilities and systems in accordance with mechanical and electrical codes; works independently, and makes appropriate decisions based on work experience and level of expertise; duties may vary according to job assignment. Performs electrical repair and maintenance activities with scope of authority, and in accordance with all safety regulations and procedures; notifies supervisor of repair problems beyond scope of authority and expertise. Maintains electrical equipment and systems using technical skills, mechanical proficiency and knowledge of electrical systems; inspects work to verify compliance to quality and safety standards. Locates short and open circuit conditions in wiring systems. Performs electronics repair work on a wide variety of electronic equipment. Inspects defective electronic equipment to determine malfunctions. Reads and interprets blueprints, schematic diagrams, logic charts, and manufacturer’s manuals to isolate malfunctioning components. Inspects, tests, calibrates, installs, maintains and repairs electrical systems, components, and devices; reads and interprets diagrams, schematics and blueprints; prepares project cost estimates. Examines equipment malfunctions to determine cause and troubleshoot actual and potential problems. Examines components to be repaired and determines the proper repair techniques; studies schematics to determine needed repairs or replacement of components; replaces faulty components, and tests finished job to determine system capability; updates wiring diagrams as needed. Inspects a variety of electrical equipment; assures equipment functions meet job specifications and technical codes; maintains and updates daily log of activities; keeps current on issues and trends in electrical and electronic equipment. Documents information on preventive maintenance file on electrical equipment and machinery and monitors a preventative maintenance program. Operates aerial equipment and pneumatic equipment in the installation and repair of electrical equipment. Utilizes proper safety precautions in all work performed; reports safety hazards, equipment problems and emergency situations; responds to emergencies as needed. Responds to emergency call outs. Operates crane truck for removal and placement of poles and equipment. Operates a bucket truck for aerial work. Replenishes electrical parts and supplies. Maintains parts inventory. Performs construction and maintenance work as needed or assigned. Performs mechanical repairs on industrial and automotive equipment as required. Cleans and maintains tools and equipment. Performs all duties in conformance to appropriate safety and security standards. Supervises and leads DOC Inmate Labor as trained and assigned. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, nights, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. Performs related work as required. PERIPHERAL DUTIES: Maintains effective contact with other city departments when making electrical repairs. Maintains effective contact with vendors to obtain electrical parts and supplies. Performs related duties as required. Performs special assignments as requested. Performs electrical maintenance of city buildings as needed. Miscellaneous Necessary Knowledge, Skills and Abilities: Knowledge: Thorough knowledge and skill in use of methods, materials and tools used in electrical construction and maintenance work, including installation of all sizes of electrical conduit, cables, wires, switches, automatic starting equipment, and pole line construction; Occupational hazards and necessary safety precautions of the trade; National Electric Code and relevant City codes; Considerable knowledge of the principles of electrical theory as applied to electrical circuits and wiring systems and ability to apply this knowledge to work situations; Test equipment and testing procedures used in the calibration and repair of digital and analog electronic equipment; Interpreting technical instructions and analyzing complex variable; Use of computers and basic software applications; Appropriate use of lock out/tag out safety procedures Skills: Skill in performing advanced journey-level trades electrical installation and maintenance and locating and adjusting faulty or defective electrical systems and equipment; Care and use of hand tools, utility locating equipment and other related equipment necessary to perform various electrical repair tasks in a safe and effective manner; Identifying maintenance needs and mechanical and electrical problems and correcting or referring for repair; Troubleshooting problems; Preparing and maintaining accurate records; Using a computer and related software applications; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction; Application of first aid methods including artificial respiration. Abilities: Ability toread, interpret, and analyze applicable federal, state, and city codes, Traffic Signal and Pole Lighting manuals, industry periodicals and electrical diagrams, schematics, blueprints, specifications and sketches; Install, inspect, maintain and repair traffic signal and pole-mounted outdoor lighting; Perform electrical system diagnostics; operate and work from an aerial bucket truck; Work at heights greater than 10 feet; Work according to prescribed safety and professional standards; Direct jobs safely, efficiently and economically; Understand and follow complex oral and written instructions; Work under varying weather conditions; Perform basic mathematical calculations; Respond to after hours and emergency calls after normal working hours and on weekends and holidays; Distinguish between the full range of colors in the color spectrum to work with electrical wires, electronic components, traffic signal and street lights; Work safely without presenting a direct threat to self or others; Observe and adhere to proper safety precautions; Perform associated manual labor to complete work; Establish effective, cooperative working relationships with other employees, supervisors and the public; Wear OSHA required personal protective equipment including safety restraints, hard hat. COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Job Summary CITY OF KINGMAN PART-TIME ELECTRICIAN ii PUBLIC WORKS BUILDING DEPARTMENT $24.05 - $33.67/HOURLY Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. *Depending on education and experience, may fill as: Electrician I $21.82 - $26.18 GENERAL DESCRIPTION OF POSITION Performs advanced journey trades work in the installation, maintenance and repair of electrical devices and equipment. The fundamental reason this classification exists is to perform highly skilled level electrical work involving installation, inspection, maintenance, alteration and repairs of electronic equipment, controls, devices and components in accordance with standard practices of the electrical trade. This position is distinguished from the Electrician classification due to more responsibility and involvement in the more complex and technical work situations, the independence with which duties are performed, project responsibility, the flexibility to be able to assist in other areas of the City of Kingman and decision-making authority within scope of project. SUPERVISION RECEIVED Work is performed with considerable independence under the general supervision of a crewleader, construction maintenance supervisor or superintendent. Work is reviewed by meeting of department/division standards, results obtained and for conformance with technical standards. SUPERVISION EXERCISED May provide instruction, daily work assignments within scope of project, and review work completed of others assigned to assist with projects, and provides technical resource advice to other employees on an assignment basis. May supervise temporary employees, community service workers, and DOC Inmate workers as directed, or as assigned by Superintendent. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS: Education and experience: Graduation from high school diploma or GED equivalent supplemented by technical/trade school coursework or apprenticeship in electrical trades work. Completion of a recognized four year electrical apprenticeship program, or equivalent training, or three years of experience as a skilled Electrician/Traffic Signal Technician/Utility Electrician performing two (2) or more years of electrical work in commercial/industrial environment, preferably in public sector traffic control, signage and/or utilities (water, wastewater). Any combination of experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Commercial Driver’s License at a minimum level of Class B or ability to obtain one within six (6) months of hire to position. Assigned to Building Maintenance. May require certification or demonstrated competence as electrician Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Locates and repairs electrical problems in facilities and systems in accordance with mechanical and electrical codes; works independently, and makes appropriate decisions based on work experience and level of expertise; duties may vary according to job assignment. Performs electrical repair and maintenance activities with scope of authority, and in accordance with all safety regulations and procedures; notifies supervisor of repair problems beyond scope of authority and expertise. Maintains electrical equipment and systems using technical skills, mechanical proficiency and knowledge of electrical systems; inspects work to verify compliance to quality and safety standards. Locates short and open circuit conditions in wiring systems. Performs electronics repair work on a wide variety of electronic equipment. Inspects defective electronic equipment to determine malfunctions. Reads and interprets blueprints, schematic diagrams, logic charts, and manufacturer’s manuals to isolate malfunctioning components. Inspects, tests, calibrates, installs, maintains and repairs electrical systems, components, and devices; reads and interprets diagrams, schematics and blueprints; prepares project cost estimates. Examines equipment malfunctions to determine cause and troubleshoot actual and potential problems. Examines components to be repaired and determines the proper repair techniques; studies schematics to determine needed repairs or replacement of components; replaces faulty components, and tests finished job to determine system capability; updates wiring diagrams as needed. Inspects a variety of electrical equipment; assures equipment functions meet job specifications and technical codes; maintains and updates daily log of activities; keeps current on issues and trends in electrical and electronic equipment. Documents information on preventive maintenance file on electrical equipment and machinery and monitors a preventative maintenance program. Operates aerial equipment and pneumatic equipment in the installation and repair of electrical equipment. Utilizes proper safety precautions in all work performed; reports safety hazards, equipment problems and emergency situations; responds to emergencies as needed. Responds to emergency call outs. Operates crane truck for removal and placement of poles and equipment. Operates a bucket truck for aerial work. Replenishes electrical parts and supplies. Maintains parts inventory. Performs construction and maintenance work as needed or assigned. Performs mechanical repairs on industrial and automotive equipment as required. Cleans and maintains tools and equipment. Performs all duties in conformance to appropriate safety and security standards. Supervises and leads DOC Inmate Labor as trained and assigned. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, nights, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. Performs related work as required. PERIPHERAL DUTIES: Maintains effective contact with other city departments when making electrical repairs. Maintains effective contact with vendors to obtain electrical parts and supplies. Performs related duties as required. Performs special assignments as requested. Performs electrical maintenance of city buildings as needed. Miscellaneous Necessary Knowledge, Skills and Abilities: Knowledge: Thorough knowledge and skill in use of methods, materials and tools used in electrical construction and maintenance work, including installation of all sizes of electrical conduit, cables, wires, switches, automatic starting equipment, and pole line construction; Occupational hazards and necessary safety precautions of the trade; National Electric Code and relevant City codes; Considerable knowledge of the principles of electrical theory as applied to electrical circuits and wiring systems and ability to apply this knowledge to work situations; Test equipment and testing procedures used in the calibration and repair of digital and analog electronic equipment; Interpreting technical instructions and analyzing complex variable; Use of computers and basic software applications; Appropriate use of lock out/tag out safety procedures Skills: Skill in performing advanced journey-level trades electrical installation and maintenance and locating and adjusting faulty or defective electrical systems and equipment; Care and use of hand tools, utility locating equipment and other related equipment necessary to perform various electrical repair tasks in a safe and effective manner; Identifying maintenance needs and mechanical and electrical problems and correcting or referring for repair; Troubleshooting problems; Preparing and maintaining accurate records; Using a computer and related software applications; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction; Application of first aid methods including artificial respiration. Abilities: Ability toread, interpret, and analyze applicable federal, state, and city codes, Traffic Signal and Pole Lighting manuals, industry periodicals and electrical diagrams, schematics, blueprints, specifications and sketches; Install, inspect, maintain and repair traffic signal and pole-mounted outdoor lighting; Perform electrical system diagnostics; operate and work from an aerial bucket truck; Work at heights greater than 10 feet; Work according to prescribed safety and professional standards; Direct jobs safely, efficiently and economically; Understand and follow complex oral and written instructions; Work under varying weather conditions; Perform basic mathematical calculations; Respond to after hours and emergency calls after normal working hours and on weekends and holidays; Distinguish between the full range of colors in the color spectrum to work with electrical wires, electronic components, traffic signal and street lights; Work safely without presenting a direct threat to self or others; Observe and adhere to proper safety precautions; Perform associated manual labor to complete work; Establish effective, cooperative working relationships with other employees, supervisors and the public; Wear OSHA required personal protective equipment including safety restraints, hard hat. COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked. Closing Date/Time: Continuous
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 13, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Facilities Maintenance Worker II: $$21.05 - $25.60 Facilities Maintenance Worker III: $24.32 - $29.52 Interviews to be held Thursday, April 25th, 2024. The position requires you to work in and around Inmates as well as areas containing confidential information. As a condition of employment all applicants that meet the minimum requirements and are chosen from the oral interview process will have to clear an extensive Sheriff’s background investigation that includes but not limited to criminal history, credit check, drug use and character assessment. Under general supervision, performs a wide variety of technical maintenance, repair, installation, alteration, and construction activities involving carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, air conditioning and HVAC installation, and electrical trades work to improve, maintain, remodel, and renovate County buildings, facilities, and fixtures; and to perform related work as required. Incumbents may be required to be on-call and to work various shifts during emergencies on evenings, weekends, and holidays. DISTINGUISHING CHARACTERISTICS Facilities Maintenance Worker I : This is the entry-level classification in the facilities maintenance class series. Initially under close supervision, incumbents with basic maintenance experience learn County infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This classification is flexibly staffed with Facilities Maintenance Worker II, and incumbents normally advance to the higher level after gaining experience and achieving proficiency which meet the requirements for the Facilities Maintenance Worker II. Facilities Maintenance Worker II : This is the journey-level classification in the facilities maintenance class series that performs mechanical and electrical maintenance duties at County buildings and facilities required to ensure that all are maintained in a safe and effective working condition and provide the highest level of safety for County and public use. Incumbents are responsible for performing maintenance and alterations on County buildings and facilities, heating, ventilation, and air -conditioning (HVAC), and other electrical and mechanical systems, identifying and evaluating construction-related problems, and performing installation and repairs on plumbing systems. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive instruction or assistance when complex, new or unusual assignments arise and are expected to be fully aware of the operating procedures and policies of the facilities division. This class is distinguished from Facilities Maintenance Worker III in that the latter is responsible for technical and functional assistance of lower-level maintenance staff and is capable of performing the most complex duties assigned to the function. Facilities Maintenance Worker III : This is the advanced journey-level classification in the facilities maintenance class series that performs the most complex duties required to ensure County buildings, facilities, and grounds are maintained in a safe and effective working condition and provide the highest level of safety for public use. Responsibilities include assisting lower-level Facilities Maintenance Workers, inspecting and attending to assigned areas in a timely manner, and performing a wide variety of tasks in the maintenance and repair of County buildings, facilities and grounds. This class is distinguished from the Facilities Maintenance Engineer in that the latter is the full lead-level class in the series. Example of Duties Facilities Maintenance Worker I/II : Maintains and repairs County facilities, equipment, and buildings by performing a wide variety of carpentry, electrical, painting, plumbing, heating, ventilation, and air conditioning, and mechanical repair work; Performs a variety of electrical repairs and installations, such as electric panels, wiring, cabling, system protective devices, switches, light fixtures, alarm systems and related equipment, including work with three-phase systems and voltages up to 480; Installs, adjusts, repairs, inspects, tests, calibrates, troubleshoots, maintains, and services a wide variety of HVAC and refrigeration equipment, including forced air furnaces, boilers, water pumps, chillers, air conditioning units, exhaust fans, air filters, compressors, cooling towers, heat exchangers, valves, and controllers; Installs repairs and maintains domestic water supply, drainage plumbing and related fixtures using copper, galvanized, iron and PVC pipe techniques; Installs, replaces, repairs, and adjusts valves, thermostats, filters, belts, fuses, and controls; insulates pipes of refrigeration and HVAC systems; cleans, lubricates, and adjusts systems; Installs, repairs and calibrates electric, electronic, pneumatic and hydraulic control systems; Maintains, adjusts and repairs a variety of specialized equipment such as elevators, generators, cleaning equipment, etc.; Performs framing, rough and finish carpentry, and cabinetry to erect small structures, partition interior spaces, frame and trim doors and windows, build interior appurtenances, and perform related functions; Hangs, tapes and textures wallboard; patches plaster; applies interior finishes such as paint, paneling, varnishes, etc.; Installs flooring tile, ceramic tile, molding and baseboards; Performs the full range of masonry duties; installs and repairs drywall; Repairs metal equipment, fixtures and furniture; fabricates frames and racks using acetylene and arc welding and brazing equipment; Prepares forms; sets rebar; pours and finishes concrete to repair or replace building slabs, foundations, retaining walls, driveways, walkways, steps, etc.; repairs brick and other masonry structures; Installs locks and deadbolts; changes tumblers and makes keys; Removes and replaces window glass; Performs routine building maintenance work as necessary, such as changing light bulbs, hanging pictures and signs, replacing batteries, clearing roof gutters and drain pipes, etc.; Performs grounds-keeping work as assigned, including but not limited to mowing grass, raking and removing debris from grounds, removing weeds, blowing / sweeping walkways, pruning shrubbery and trees, etc.; Performs general custodial / housekeeping duties as necessary; Operates lawn mowers, weed eater, a variety of standard hand and power tools, soldering and welding equipment, gauges, meters, calibration equipment; uses measuring devices and safety gear; Prepares complete and accurate records of maintenance work completed; Receives and responds to inquiries, concerns and complaints regarding areas of responsibility; Attends training, meetings, workshops, etc., as required to enhance job knowledge and skills; Responds to after-hours emergencies; Performs other related duties as assigned. Facilities Maintenance Worker III: (in addition to the above) Inspects assigned County buildings, grounds and equipment for maintenance and repair needs and safety concerns; Designs, calculates and prepares sketches for construction and building modifications to be performed; estimates materials and lays out work as required; May provide instruction and leadership to work release inmates as assigned; Assists in ordering and maintaining supply and parts inventory; Assists in the implementation of goals, objectives, policies and priorities for assigned services and programs; assists in the identification of resources needed; Provides staff assistance to the Facilities Maintenance Engineer and Facilities Maintenance & Grounds Manager; May assist in the preparation of staff reports and other necessary correspondence as needed; Minimum Qualifications Knowledge of : Facilities Maintenance Worker I : Basic principles, practices, tools and materials as they relate to the maintenance and repair of infrastructure, facilities, systems, and appurtenances similar to those in municipal or campus environment; construction mathematics for determining slope, calculating square footage, etc.; basic computer equipment and applications related to work duties; basic English, reading comprehension, and communication skills; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. Facilities Maintenance Worker II (in addition to the above) : Principles, practices, methods, equipment, materials, and tools used in the maintenance and repair of County buildings and facilities, including carpentry, plumbing, painting, masonry, HVAC and mechanical and electrical work; principles, theories, and standard practices of several maintenance trades as the apply to maintenance and repair of structures, machinery, and equipment; principles and techniques of cosmetic water supply and drainage plumbing using galvanized, copper and PVC pipe; operation and care of internal combustion engines and hydraulic equipment; occupational hazards and safety equipment and practices related to the work; applicable Federal, State, and local laws regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; methods and materials used in concrete work, surface patching and brick/masonry repair; techniques and safety precautions in acetylene and arc welding; methods and materials used in roof and wall structure repair; surface preparation and application of paints appropriate to different internal and external surfaces; methods and equipment used in groundskeeping work; and principles and procedures of record-keeping and reporting. Facilities Maintenance Worker III (in addition to the above) : Journey-level maintenance principles, practices, tools and materials for maintaining and repairing assigned County buildings, facilities, and grounds; basic principles of supervision, training and leadership; principles and techniques involved in maintenance projects, including material selection and estimates; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to facilities maintenance; principles and practices of electrical, plumbing, HVAC, mechanical, carpentry, concrete work, masonry, and related building trades; basic hydraulics and construction mathematics; operation and minor maintenance of a variety of hand and power tools, vehicles, and equipment; safety equipment and practices related to the work, including the handling of hazardous chemicals; modern office practices; and records maintenance and report writing techniques. Skill and Ability to : Facilities Maintenance Worker I : Perform basic construction, modification, maintenance, and repair work to County buildings, equipment and grounds; troubleshoot maintenance problems and determine materials and supplies required for repair; make accurate arithmetic calculations; safety and effectively use and operate hand tools, mechanical equipment, power tools and lights to heavy equipment required for the work; learn and apply County and department policies and procedures; prepare and maintain accurate logs, records, and basic written records of work performed; prepare and maintain accurate logs, records, and basic written records of work performed; understand and follow oral and written instructions; maintain tools and equipment in a clean working conditions providing for proper security; follow department policies and procedures related to assigned duties; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the phone, and in writing; and establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Facilities Maintenance Worker II : Perform a variety of complex technical tasks in the construction, maintenance, renovation, and repair of County buildings, facilities, and grounds; perform skilled work in carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, concrete, air conditioning, and electrical trades; identify building maintenance needs and take corrective actions; perform duties in a manner to maximize public safety in the area of building maintenance and construction; operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner; accurately determine project material needs and recommend purchases; correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs and functions; operate and maintain acetylene and arc welding and brazing equipment; read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics; measure and calculate angles, lengths, volumes and electrical factors such as capacity and resistance; and use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Facilities Maintenance Worker III (in addition to the above) : Assist in coordinating the work of lower-level staff and contractors in division projects and activities; analyze problems, evaluate alternatives and make sound recommendations in support of division goals; identify and implement effective course of action to complete assigned work; inspect work of lower-level facilities maintenance staff and maintain established quality control standards; read, interpret and prepare building plans, specifications and related materials; perform complex construction, modification, maintenance and repair of County buildings, equipment and grounds; operate modern office equipment including computer equipment and specialized software application programs; use computers for word and data processing; and effectively lead and train lower-level facilities maintenance staff as needed. Education, Training, and Experience: For all levels : Equivalent to graduation from high school. Facilities Maintenance Worker I : One year of full-time experience in construction, maintenance, and/or facilities system, including the use of hand and power tools. Facilities Maintenance Worker II : Three years of full-time increasingly responsible experience in building repair and maintenance or two years as a Facilities Maintenance Worker I with the County of Calaveras. Facilities Maintenance Worker III : Five years of full time work experience, two years of which must have been at the journey-level, performing complex facilities maintenance and construction work, including HVAC&R systems or four years as a Facilities Maintenance Worker II. Special Requirements Possession of a valid California Driver's License. Industrial or trade-school graduation or certificates is preferred. Possession of a Refrigeration Recovery Certification issued by the U.S. Environmental Protection Agency, or ability to obtain the certificate within 6 months of appointment to the Facilities Maintenance Worker III. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: 4/14/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
Position Description Facilities Maintenance Worker II: $$21.05 - $25.60 Facilities Maintenance Worker III: $24.32 - $29.52 Interviews to be held Thursday, April 25th, 2024. The position requires you to work in and around Inmates as well as areas containing confidential information. As a condition of employment all applicants that meet the minimum requirements and are chosen from the oral interview process will have to clear an extensive Sheriff’s background investigation that includes but not limited to criminal history, credit check, drug use and character assessment. Under general supervision, performs a wide variety of technical maintenance, repair, installation, alteration, and construction activities involving carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, air conditioning and HVAC installation, and electrical trades work to improve, maintain, remodel, and renovate County buildings, facilities, and fixtures; and to perform related work as required. Incumbents may be required to be on-call and to work various shifts during emergencies on evenings, weekends, and holidays. DISTINGUISHING CHARACTERISTICS Facilities Maintenance Worker I : This is the entry-level classification in the facilities maintenance class series. Initially under close supervision, incumbents with basic maintenance experience learn County infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This classification is flexibly staffed with Facilities Maintenance Worker II, and incumbents normally advance to the higher level after gaining experience and achieving proficiency which meet the requirements for the Facilities Maintenance Worker II. Facilities Maintenance Worker II : This is the journey-level classification in the facilities maintenance class series that performs mechanical and electrical maintenance duties at County buildings and facilities required to ensure that all are maintained in a safe and effective working condition and provide the highest level of safety for County and public use. Incumbents are responsible for performing maintenance and alterations on County buildings and facilities, heating, ventilation, and air -conditioning (HVAC), and other electrical and mechanical systems, identifying and evaluating construction-related problems, and performing installation and repairs on plumbing systems. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive instruction or assistance when complex, new or unusual assignments arise and are expected to be fully aware of the operating procedures and policies of the facilities division. This class is distinguished from Facilities Maintenance Worker III in that the latter is responsible for technical and functional assistance of lower-level maintenance staff and is capable of performing the most complex duties assigned to the function. Facilities Maintenance Worker III : This is the advanced journey-level classification in the facilities maintenance class series that performs the most complex duties required to ensure County buildings, facilities, and grounds are maintained in a safe and effective working condition and provide the highest level of safety for public use. Responsibilities include assisting lower-level Facilities Maintenance Workers, inspecting and attending to assigned areas in a timely manner, and performing a wide variety of tasks in the maintenance and repair of County buildings, facilities and grounds. This class is distinguished from the Facilities Maintenance Engineer in that the latter is the full lead-level class in the series. Example of Duties Facilities Maintenance Worker I/II : Maintains and repairs County facilities, equipment, and buildings by performing a wide variety of carpentry, electrical, painting, plumbing, heating, ventilation, and air conditioning, and mechanical repair work; Performs a variety of electrical repairs and installations, such as electric panels, wiring, cabling, system protective devices, switches, light fixtures, alarm systems and related equipment, including work with three-phase systems and voltages up to 480; Installs, adjusts, repairs, inspects, tests, calibrates, troubleshoots, maintains, and services a wide variety of HVAC and refrigeration equipment, including forced air furnaces, boilers, water pumps, chillers, air conditioning units, exhaust fans, air filters, compressors, cooling towers, heat exchangers, valves, and controllers; Installs repairs and maintains domestic water supply, drainage plumbing and related fixtures using copper, galvanized, iron and PVC pipe techniques; Installs, replaces, repairs, and adjusts valves, thermostats, filters, belts, fuses, and controls; insulates pipes of refrigeration and HVAC systems; cleans, lubricates, and adjusts systems; Installs, repairs and calibrates electric, electronic, pneumatic and hydraulic control systems; Maintains, adjusts and repairs a variety of specialized equipment such as elevators, generators, cleaning equipment, etc.; Performs framing, rough and finish carpentry, and cabinetry to erect small structures, partition interior spaces, frame and trim doors and windows, build interior appurtenances, and perform related functions; Hangs, tapes and textures wallboard; patches plaster; applies interior finishes such as paint, paneling, varnishes, etc.; Installs flooring tile, ceramic tile, molding and baseboards; Performs the full range of masonry duties; installs and repairs drywall; Repairs metal equipment, fixtures and furniture; fabricates frames and racks using acetylene and arc welding and brazing equipment; Prepares forms; sets rebar; pours and finishes concrete to repair or replace building slabs, foundations, retaining walls, driveways, walkways, steps, etc.; repairs brick and other masonry structures; Installs locks and deadbolts; changes tumblers and makes keys; Removes and replaces window glass; Performs routine building maintenance work as necessary, such as changing light bulbs, hanging pictures and signs, replacing batteries, clearing roof gutters and drain pipes, etc.; Performs grounds-keeping work as assigned, including but not limited to mowing grass, raking and removing debris from grounds, removing weeds, blowing / sweeping walkways, pruning shrubbery and trees, etc.; Performs general custodial / housekeeping duties as necessary; Operates lawn mowers, weed eater, a variety of standard hand and power tools, soldering and welding equipment, gauges, meters, calibration equipment; uses measuring devices and safety gear; Prepares complete and accurate records of maintenance work completed; Receives and responds to inquiries, concerns and complaints regarding areas of responsibility; Attends training, meetings, workshops, etc., as required to enhance job knowledge and skills; Responds to after-hours emergencies; Performs other related duties as assigned. Facilities Maintenance Worker III: (in addition to the above) Inspects assigned County buildings, grounds and equipment for maintenance and repair needs and safety concerns; Designs, calculates and prepares sketches for construction and building modifications to be performed; estimates materials and lays out work as required; May provide instruction and leadership to work release inmates as assigned; Assists in ordering and maintaining supply and parts inventory; Assists in the implementation of goals, objectives, policies and priorities for assigned services and programs; assists in the identification of resources needed; Provides staff assistance to the Facilities Maintenance Engineer and Facilities Maintenance & Grounds Manager; May assist in the preparation of staff reports and other necessary correspondence as needed; Minimum Qualifications Knowledge of : Facilities Maintenance Worker I : Basic principles, practices, tools and materials as they relate to the maintenance and repair of infrastructure, facilities, systems, and appurtenances similar to those in municipal or campus environment; construction mathematics for determining slope, calculating square footage, etc.; basic computer equipment and applications related to work duties; basic English, reading comprehension, and communication skills; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. Facilities Maintenance Worker II (in addition to the above) : Principles, practices, methods, equipment, materials, and tools used in the maintenance and repair of County buildings and facilities, including carpentry, plumbing, painting, masonry, HVAC and mechanical and electrical work; principles, theories, and standard practices of several maintenance trades as the apply to maintenance and repair of structures, machinery, and equipment; principles and techniques of cosmetic water supply and drainage plumbing using galvanized, copper and PVC pipe; operation and care of internal combustion engines and hydraulic equipment; occupational hazards and safety equipment and practices related to the work; applicable Federal, State, and local laws regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; methods and materials used in concrete work, surface patching and brick/masonry repair; techniques and safety precautions in acetylene and arc welding; methods and materials used in roof and wall structure repair; surface preparation and application of paints appropriate to different internal and external surfaces; methods and equipment used in groundskeeping work; and principles and procedures of record-keeping and reporting. Facilities Maintenance Worker III (in addition to the above) : Journey-level maintenance principles, practices, tools and materials for maintaining and repairing assigned County buildings, facilities, and grounds; basic principles of supervision, training and leadership; principles and techniques involved in maintenance projects, including material selection and estimates; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to facilities maintenance; principles and practices of electrical, plumbing, HVAC, mechanical, carpentry, concrete work, masonry, and related building trades; basic hydraulics and construction mathematics; operation and minor maintenance of a variety of hand and power tools, vehicles, and equipment; safety equipment and practices related to the work, including the handling of hazardous chemicals; modern office practices; and records maintenance and report writing techniques. Skill and Ability to : Facilities Maintenance Worker I : Perform basic construction, modification, maintenance, and repair work to County buildings, equipment and grounds; troubleshoot maintenance problems and determine materials and supplies required for repair; make accurate arithmetic calculations; safety and effectively use and operate hand tools, mechanical equipment, power tools and lights to heavy equipment required for the work; learn and apply County and department policies and procedures; prepare and maintain accurate logs, records, and basic written records of work performed; prepare and maintain accurate logs, records, and basic written records of work performed; understand and follow oral and written instructions; maintain tools and equipment in a clean working conditions providing for proper security; follow department policies and procedures related to assigned duties; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the phone, and in writing; and establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Facilities Maintenance Worker II : Perform a variety of complex technical tasks in the construction, maintenance, renovation, and repair of County buildings, facilities, and grounds; perform skilled work in carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, concrete, air conditioning, and electrical trades; identify building maintenance needs and take corrective actions; perform duties in a manner to maximize public safety in the area of building maintenance and construction; operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner; accurately determine project material needs and recommend purchases; correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs and functions; operate and maintain acetylene and arc welding and brazing equipment; read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics; measure and calculate angles, lengths, volumes and electrical factors such as capacity and resistance; and use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Facilities Maintenance Worker III (in addition to the above) : Assist in coordinating the work of lower-level staff and contractors in division projects and activities; analyze problems, evaluate alternatives and make sound recommendations in support of division goals; identify and implement effective course of action to complete assigned work; inspect work of lower-level facilities maintenance staff and maintain established quality control standards; read, interpret and prepare building plans, specifications and related materials; perform complex construction, modification, maintenance and repair of County buildings, equipment and grounds; operate modern office equipment including computer equipment and specialized software application programs; use computers for word and data processing; and effectively lead and train lower-level facilities maintenance staff as needed. Education, Training, and Experience: For all levels : Equivalent to graduation from high school. Facilities Maintenance Worker I : One year of full-time experience in construction, maintenance, and/or facilities system, including the use of hand and power tools. Facilities Maintenance Worker II : Three years of full-time increasingly responsible experience in building repair and maintenance or two years as a Facilities Maintenance Worker I with the County of Calaveras. Facilities Maintenance Worker III : Five years of full time work experience, two years of which must have been at the journey-level, performing complex facilities maintenance and construction work, including HVAC&R systems or four years as a Facilities Maintenance Worker II. Special Requirements Possession of a valid California Driver's License. Industrial or trade-school graduation or certificates is preferred. Possession of a Refrigeration Recovery Certification issued by the U.S. Environmental Protection Agency, or ability to obtain the certificate within 6 months of appointment to the Facilities Maintenance Worker III. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: 4/14/2024 11:59 PM Pacific
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN WASTEWATER TREATMENT PLANT OPERATOR II PUBLIC WORKS - WASTEWATER DIVISION $45,385.60 - $54,454.00/ANNUALLY $21.82 - $26.18/HOURLY MAY UNDERFILL AS WASTEWATER TREATMENT PLANT OPERATOR I $20.78-$24.93 DOQ POSITION IS FLSA NON-EXEMPT Learn more about our Benefits & Wellness Incentives . FIRST APPLICATION REVIEW 3/21/24 5:00 PM POSITION OPEN UNTIL FILLED OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Performs a variety of semi-skilled and skilled technical and maintenance work in the operation, maintenance and repair of wastewater treatment and reclaimed water facilities. SUPERVISION RECEIVED Works under the supervision of the Wastewater Treatment Plant Operator Grade IV and/or Wastewater Treatment Plant Supervisor. SUPERVISION EXERCISED None Minimum Qualifications/Special Requirements EDUCATION & EXPERIENCE - WASTEWATER TREATMENT PLANT OPERATOR II Graduation from high school or GED equivalent, and two (2) years qualifying experience, including one (1) year of operational experience as a Grade II Certified Wastewater Treatment Plant Operator; or Two (2) years of post-secondary education in a related technical field and 1 year of qualifying experience, including one (1 ) year as a Grade II Certified Wastewater Treatment Plant Operator; or A bachelor’s degree in a qualifying discipline and one (1) year experience as a Certified Grade II wastewater treatment plant operator. SPECIAL REQUIREMENT Valid Arizona Driver's license or ability to obtain one within six months. Arizona Certification as a Wastewater Treatment Plant Operator Grade II or ability to obtain certification within one year of hiring date. EDUCATION & EXPERIENCE - WASTEWATER TREATMENT PLANT OPERATOR I Graduation from high school or GED equivalent, and one (1) year qualifying experience, including one (1) year of operational experience as a Grade I Certified Wastewater Treatment Plant Operator; or Two (2) years of post-secondary education in a related technical field and 1 year of qualifying experience, including one (1) year as a Grade I Certified Wastewater Treatment plant Operator; or A bachelor’s degree in a qualifying discipline and one (1) year of experience as a Certified Grade I Wastewater Treatment Plant Operator. SPECIAL REQUIREMENT Valid Arizona Driver's license and Arizona Certification as a Wastewater Treatment Plant Operator Grade I or ability to obtain certification within one year of hiring date. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors the performance of all equipment, gauges and charts in the treatment plant and pump stations; Records statistical data concerning plant operations; Maintains, operates, repairs and replaces equipment as necessary; Charts lab test results for trend analysis and maintains accurate records of analyses and test results; evaluates data and writes reports as required. Operates, maintains and repairs malfunctions at the wastewater treatment plant; repairs gauges, pumps, filters and other controls and equipment. Collects samples and identifies concentrations of chemical, physical or biological characteristics of wastewater required in accordance with local, state and Federal requirements; Gathers and tests wastewater samples for plant efficiency reports as required. Maintains reclaimed water standards. Performs quality control tests on lab equipment and lab analyses; evaluates procedures and results for accuracy and determines appropriate methods. Assures that plant operates within required standards as set by State and Federal Statues. Contains and disposes of hazardous wastes generated by the lab. Calibrates, modifies or repairs instrumentation and control equipment including recorders, flowmeter, SCADA and other wastewater/reclaimed water quality monitoring equipment. Cleans wet wells and operates pumps and valves to control and adjust flow and treatment process. PERIPHERAL DUTIES Serves on various employee or other committees as assigned. Maintains the drawings and schematics of electrical and other systems in the wastewater treatment plant. Monitors performance of electrical systems, circuits or equipment of the wastewater treatment/reclaimed plant. NECESSARY KNOWLEDGE, SKILLS AND ABILITIES Working knowledge of equipment, facilities, materials, methods and procedures used in wastewater/reclaimed treatment plant maintenance and operation activities; working knowledge of laboratory procedures and practices; Skill in operation of some of the listed tools and equipment. Ability to perform process control calculations; Ability to work safely; Ability to communicate effectively verbally and in writing; Ability to establish and maintain effective working relationships with employees, other departments and the public; Ability to understand and carry out written and oral instructions. TOOLS AND EQUIPMENT USED Motor vehicle, generators, pumps, gauges, common hand and power tools, shovels, wrenches, detection devices, mobile radio, phone, calculator, computer, electronic instrumentation and a variety of lab equipment. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary CITY OF KINGMAN WASTEWATER TREATMENT PLANT OPERATOR II PUBLIC WORKS - WASTEWATER DIVISION $45,385.60 - $54,454.00/ANNUALLY $21.82 - $26.18/HOURLY MAY UNDERFILL AS WASTEWATER TREATMENT PLANT OPERATOR I $20.78-$24.93 DOQ POSITION IS FLSA NON-EXEMPT Learn more about our Benefits & Wellness Incentives . FIRST APPLICATION REVIEW 3/21/24 5:00 PM POSITION OPEN UNTIL FILLED OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Performs a variety of semi-skilled and skilled technical and maintenance work in the operation, maintenance and repair of wastewater treatment and reclaimed water facilities. SUPERVISION RECEIVED Works under the supervision of the Wastewater Treatment Plant Operator Grade IV and/or Wastewater Treatment Plant Supervisor. SUPERVISION EXERCISED None Minimum Qualifications/Special Requirements EDUCATION & EXPERIENCE - WASTEWATER TREATMENT PLANT OPERATOR II Graduation from high school or GED equivalent, and two (2) years qualifying experience, including one (1) year of operational experience as a Grade II Certified Wastewater Treatment Plant Operator; or Two (2) years of post-secondary education in a related technical field and 1 year of qualifying experience, including one (1 ) year as a Grade II Certified Wastewater Treatment Plant Operator; or A bachelor’s degree in a qualifying discipline and one (1) year experience as a Certified Grade II wastewater treatment plant operator. SPECIAL REQUIREMENT Valid Arizona Driver's license or ability to obtain one within six months. Arizona Certification as a Wastewater Treatment Plant Operator Grade II or ability to obtain certification within one year of hiring date. EDUCATION & EXPERIENCE - WASTEWATER TREATMENT PLANT OPERATOR I Graduation from high school or GED equivalent, and one (1) year qualifying experience, including one (1) year of operational experience as a Grade I Certified Wastewater Treatment Plant Operator; or Two (2) years of post-secondary education in a related technical field and 1 year of qualifying experience, including one (1) year as a Grade I Certified Wastewater Treatment plant Operator; or A bachelor’s degree in a qualifying discipline and one (1) year of experience as a Certified Grade I Wastewater Treatment Plant Operator. SPECIAL REQUIREMENT Valid Arizona Driver's license and Arizona Certification as a Wastewater Treatment Plant Operator Grade I or ability to obtain certification within one year of hiring date. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors the performance of all equipment, gauges and charts in the treatment plant and pump stations; Records statistical data concerning plant operations; Maintains, operates, repairs and replaces equipment as necessary; Charts lab test results for trend analysis and maintains accurate records of analyses and test results; evaluates data and writes reports as required. Operates, maintains and repairs malfunctions at the wastewater treatment plant; repairs gauges, pumps, filters and other controls and equipment. Collects samples and identifies concentrations of chemical, physical or biological characteristics of wastewater required in accordance with local, state and Federal requirements; Gathers and tests wastewater samples for plant efficiency reports as required. Maintains reclaimed water standards. Performs quality control tests on lab equipment and lab analyses; evaluates procedures and results for accuracy and determines appropriate methods. Assures that plant operates within required standards as set by State and Federal Statues. Contains and disposes of hazardous wastes generated by the lab. Calibrates, modifies or repairs instrumentation and control equipment including recorders, flowmeter, SCADA and other wastewater/reclaimed water quality monitoring equipment. Cleans wet wells and operates pumps and valves to control and adjust flow and treatment process. PERIPHERAL DUTIES Serves on various employee or other committees as assigned. Maintains the drawings and schematics of electrical and other systems in the wastewater treatment plant. Monitors performance of electrical systems, circuits or equipment of the wastewater treatment/reclaimed plant. NECESSARY KNOWLEDGE, SKILLS AND ABILITIES Working knowledge of equipment, facilities, materials, methods and procedures used in wastewater/reclaimed treatment plant maintenance and operation activities; working knowledge of laboratory procedures and practices; Skill in operation of some of the listed tools and equipment. Ability to perform process control calculations; Ability to work safely; Ability to communicate effectively verbally and in writing; Ability to establish and maintain effective working relationships with employees, other departments and the public; Ability to understand and carry out written and oral instructions. TOOLS AND EQUIPMENT USED Motor vehicle, generators, pumps, gauges, common hand and power tools, shovels, wrenches, detection devices, mobile radio, phone, calculator, computer, electronic instrumentation and a variety of lab equipment. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . About The Position Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complex: A 71 Acre Sports Facility that hosts a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Assignments are part-time and may be temporary or on-going. Please note: t hese positions have limited benefits, as required by law . Part-time positions are unclassified, at-will and serve at the discretion of City . Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . About The Position Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complex: A 71 Acre Sports Facility that hosts a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Assignments are part-time and may be temporary or on-going. Please note: t hese positions have limited benefits, as required by law . Part-time positions are unclassified, at-will and serve at the discretion of City . Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your technical experience to the County of Sonoma! Starting salary up to $46.10/hour ($96,216.23/year) and a competitive total compensation package!* Currently, Sonoma Public Infrastructure is recruiting for two Engineering Technician positions at either the I, II, or III level. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Engineering Technician III (salary up to $53.10/hour) Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Engineering Technician Positions Here at the County of Sonoma, the Engineering Technician positions offer opportunities for career movement in the field of sub-professional engineering. As you gain on-the-job training and experience, you can progress through our career ladders. While all our technical and professional engineering positions require knowledge of algebra and geometry as well as the ability to accurately enter data, conduct reporting, and track and maintain project records, the County offers various starting points for you to begin exploring your career in civil engineering. SPI’s Engineering Technician positions support the Construction Contract Administration, Engineering Design, Field Survey Crew, Materials Lab, and Transportation workgroups. They work in the office and out in the field, preparing improvement plans, specifications, and estimates and developing information necessary to obtain permits from regulatory agencies. They provide technical support of road design projects, including preparation of AutoCAD plan sheets and calculating quantities of materials needed. They produce a variety of exhibits, conduct record research, make determinations of right-of-way, and communicate with contractors, co-workers, management, outside agencies, and the public. Currently, SPI is seeking candidates who have a general understanding of construction standards, environmental compliance, and safety. The ideal candidates will be detail-oriented, highly effective communicators who possess experience: Accurately calculating mathematical quantities Creating drawings, exhibits, and details in AutoCAD Civil 3D Preparing hydrology and hydraulic calculations for determining drainage design Working with survey principles and preparing Right of Way exhibits Investigating and recommending traffic safety item installations Using analytical, problem-solving, and customer service skills. Maintaining daily records Join the County of Sonoma Take the next step to building your engineering career and apply now. We are looking for candidates who possess a strong sense of logic and intellectual curiosity, enjoy reviewing tables and matrices of numbers, and are passionate about fieldwork and working directly with the public. If you are adaptable, able to shift gears quickly, and like working in a fast-paced environment- join us now! Due to the nature of the inspection work that Engineering Technicians perform, incumbents are required to work indoors, in an office setting, and outdoors. They drive across the County in assigned County vehicles on dirt roads, pavements, and in various weather conditions. As these positions conduct site inspections in the unincorporated areas of Sonoma County, incumbents may be exposed to natural hazards such as poison oak, ticks, and other wildlife. If you enjoy a mixture of office and outdoor work and are comfortable working in hiking boots, bring your technical skills and positive attitude to Sonoma Public Infrastructure! Sonoma Public Infrastructure is currently recruiting to fill two Engineering Technician positions at either the I, II, or III level. This Engineering Technician II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work, such as plane geometry, trigonometry, algebra, computer aided drafting and design, and surveying, which would provide an opportunity to acquire the knowledge and abilities listed. An Associate in Arts Degree in Engineering Technology is desirable. Experience: Any combination of experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of experience at the level of Engineering Technician I with the County of Sonoma, would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, materials, tools and equipment used in engineering construction; the uses and physical characteristics of construction materials; and surveying and drafting equipment, computer aided design software and equipment; electronic information systems. Working knowledge of: the methods employed in making inspections of engineering construction work; routine procedures for testing construction materials; departmental safety practices and procedures. Ability to: assist in the inspection of construction projects and to enforce compliance with plans and specifications; apply the principles of algebra, geometry and trigonometry to calculate a variety of areas, quantities or curves; gather data for engineering computations; make accurate engineering calculations; use and adjust precision surveying instruments; perform drafting and computer aided design work and to assist in preparation of designs, plans and reports; read and understand technical descriptions; analyze situations accurately and to adopt effective courses of action; work cooperatively with other staff; prepare reports and keep accurate records; climb, stand and walk for sustained periods of time; perform physical tasks such as chopping, digging, and flagging; utilize electronic information systems and analyze and interpret such information; lift moderately heavy objects; communicate effectively with co-workers and the public. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff’s Office or Probation Department facilities, a more extensive “Security Clearance” will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/2/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
Position Information Bring your technical experience to the County of Sonoma! Starting salary up to $46.10/hour ($96,216.23/year) and a competitive total compensation package!* Currently, Sonoma Public Infrastructure is recruiting for two Engineering Technician positions at either the I, II, or III level. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Engineering Technician III (salary up to $53.10/hour) Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Engineering Technician Positions Here at the County of Sonoma, the Engineering Technician positions offer opportunities for career movement in the field of sub-professional engineering. As you gain on-the-job training and experience, you can progress through our career ladders. While all our technical and professional engineering positions require knowledge of algebra and geometry as well as the ability to accurately enter data, conduct reporting, and track and maintain project records, the County offers various starting points for you to begin exploring your career in civil engineering. SPI’s Engineering Technician positions support the Construction Contract Administration, Engineering Design, Field Survey Crew, Materials Lab, and Transportation workgroups. They work in the office and out in the field, preparing improvement plans, specifications, and estimates and developing information necessary to obtain permits from regulatory agencies. They provide technical support of road design projects, including preparation of AutoCAD plan sheets and calculating quantities of materials needed. They produce a variety of exhibits, conduct record research, make determinations of right-of-way, and communicate with contractors, co-workers, management, outside agencies, and the public. Currently, SPI is seeking candidates who have a general understanding of construction standards, environmental compliance, and safety. The ideal candidates will be detail-oriented, highly effective communicators who possess experience: Accurately calculating mathematical quantities Creating drawings, exhibits, and details in AutoCAD Civil 3D Preparing hydrology and hydraulic calculations for determining drainage design Working with survey principles and preparing Right of Way exhibits Investigating and recommending traffic safety item installations Using analytical, problem-solving, and customer service skills. Maintaining daily records Join the County of Sonoma Take the next step to building your engineering career and apply now. We are looking for candidates who possess a strong sense of logic and intellectual curiosity, enjoy reviewing tables and matrices of numbers, and are passionate about fieldwork and working directly with the public. If you are adaptable, able to shift gears quickly, and like working in a fast-paced environment- join us now! Due to the nature of the inspection work that Engineering Technicians perform, incumbents are required to work indoors, in an office setting, and outdoors. They drive across the County in assigned County vehicles on dirt roads, pavements, and in various weather conditions. As these positions conduct site inspections in the unincorporated areas of Sonoma County, incumbents may be exposed to natural hazards such as poison oak, ticks, and other wildlife. If you enjoy a mixture of office and outdoor work and are comfortable working in hiking boots, bring your technical skills and positive attitude to Sonoma Public Infrastructure! Sonoma Public Infrastructure is currently recruiting to fill two Engineering Technician positions at either the I, II, or III level. This Engineering Technician II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work, such as plane geometry, trigonometry, algebra, computer aided drafting and design, and surveying, which would provide an opportunity to acquire the knowledge and abilities listed. An Associate in Arts Degree in Engineering Technology is desirable. Experience: Any combination of experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, one year of experience at the level of Engineering Technician I with the County of Sonoma, would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, materials, tools and equipment used in engineering construction; the uses and physical characteristics of construction materials; and surveying and drafting equipment, computer aided design software and equipment; electronic information systems. Working knowledge of: the methods employed in making inspections of engineering construction work; routine procedures for testing construction materials; departmental safety practices and procedures. Ability to: assist in the inspection of construction projects and to enforce compliance with plans and specifications; apply the principles of algebra, geometry and trigonometry to calculate a variety of areas, quantities or curves; gather data for engineering computations; make accurate engineering calculations; use and adjust precision surveying instruments; perform drafting and computer aided design work and to assist in preparation of designs, plans and reports; read and understand technical descriptions; analyze situations accurately and to adopt effective courses of action; work cooperatively with other staff; prepare reports and keep accurate records; climb, stand and walk for sustained periods of time; perform physical tasks such as chopping, digging, and flagging; utilize electronic information systems and analyze and interpret such information; lift moderately heavy objects; communicate effectively with co-workers and the public. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff’s Office or Probation Department facilities, a more extensive “Security Clearance” will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/2/2024 11:59 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Systems Specialist II Job Category: CSEA Job Opening Date: January 26, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Technology Support Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 12, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate manager, administrator, or designee, assumes responsibility for a variety of intermediate level and hands-on technical functions related to local voice and data networks equipment, including design, engineering and operations; installs, operates and maintains network and computer support systems; and troubleshoots networking issues and equipment. DISTINGUISHING CHARACTERISTICS This is the intermediate level in the IT Systems Specialist series. Positions at this level require significant knowledge and hands-on experience and receive only occasional instruction or assistance as new or unusual situations arise. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Analyze requirements, performs cost analyses and feasibility studies as requested; develop plans and designs, prepare detailed technical operational specifications or requests for proposals and other documentation required for development and implementation of network, data, computer, storage, virtual and cloud based systems. Assist in evaluating network systems requirements; recommend modifications to hardware, software, business processes and/or new equipment; analyze technical problems and recommend appropriate corrective measures. Install, maintain, diagnose, analyze and repair computers, printers, servers, data center hardware, MDF and IDF hardware, and network architecture for desktop applications, virtualized servers and desktops, and use in classroom or laboratory settings; diagnose, analyze and remedy hardware component and software application failures or malfunctions. Perform back up and restoration of network files for disaster recovery; create documentation of network paths, shortcuts and resources. Design and create network shared resources, user accounts, group accounts, security groups, and other permissions to network access; develop user and machine access profiles; install, configure and maintain network cabling, unmanaged switches and jacks; Manage access to local, remote, and shared resources. Administer, manage, and monitor Identity and Access Management solutions. Administer federated, multifactor, and radius based authentication systems. Coordinate activities involved with analysis and troubleshooting of technical problems in the operation of networks, and network equipment, and related data systems; initiate appropriate corrective action. Perform basic adds, moves, and changes for the voice network and voicemail infrastructure. Additionally, perform basic troubleshooting for the voice network and voice network related devices and services. Perform basic network troubleshooting for any network connected devices. Implement and maintain basic network security technologies. Participate in the design and implementation of software and web-based applications for file conversion, kiosk units, e-mail access, work order submission, tracking and maintenance, room and equipment utilization and inventory control. Interface with vendors and consultants in the development of quotes and proposals to meet design criteria; evaluate equipment to determine compliance with specifications; assist with procurement processing. Interact with and direct vendor service/support technicians and consultants in the installation, maintenance, support, and troubleshooting of technology systems; provide input regarding systems/process requirements and specifications. Create and maintain documentation library of network facilities, including cabling, conduit and equipment. May Meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and assist with developing plans and designs; prepare technical operational specifications and other documentation required for development and implementation of network and data systems. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners. Operational characteristics of Voice over IP or equivalent technologies. Operational characteristics of Infrastructure As A Service cloud technologies. Operational characteristics of virtualization technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Principles and practices of troubleshooting technical network and computer system hardware and software problems. Principles and practices of network server design, engineering, installation and maintenance. Desktop and server operating system and related software deployment related systems. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District guidelines. Analyze technical problems accurately and recommend or take an effective course of action. Modify a variety of network and electronic systems and equipment. Coordinate large projects requiring the involvement of several departments. Train other staff in network operating principles and network environment. Make system programming changes to network equipment and systems. Work independently with minimum of direct supervision. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Two years of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 07, 2024
Full Time
Title: IT Systems Specialist II Job Category: CSEA Job Opening Date: January 26, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Technology Support Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 12, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate manager, administrator, or designee, assumes responsibility for a variety of intermediate level and hands-on technical functions related to local voice and data networks equipment, including design, engineering and operations; installs, operates and maintains network and computer support systems; and troubleshoots networking issues and equipment. DISTINGUISHING CHARACTERISTICS This is the intermediate level in the IT Systems Specialist series. Positions at this level require significant knowledge and hands-on experience and receive only occasional instruction or assistance as new or unusual situations arise. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Analyze requirements, performs cost analyses and feasibility studies as requested; develop plans and designs, prepare detailed technical operational specifications or requests for proposals and other documentation required for development and implementation of network, data, computer, storage, virtual and cloud based systems. Assist in evaluating network systems requirements; recommend modifications to hardware, software, business processes and/or new equipment; analyze technical problems and recommend appropriate corrective measures. Install, maintain, diagnose, analyze and repair computers, printers, servers, data center hardware, MDF and IDF hardware, and network architecture for desktop applications, virtualized servers and desktops, and use in classroom or laboratory settings; diagnose, analyze and remedy hardware component and software application failures or malfunctions. Perform back up and restoration of network files for disaster recovery; create documentation of network paths, shortcuts and resources. Design and create network shared resources, user accounts, group accounts, security groups, and other permissions to network access; develop user and machine access profiles; install, configure and maintain network cabling, unmanaged switches and jacks; Manage access to local, remote, and shared resources. Administer, manage, and monitor Identity and Access Management solutions. Administer federated, multifactor, and radius based authentication systems. Coordinate activities involved with analysis and troubleshooting of technical problems in the operation of networks, and network equipment, and related data systems; initiate appropriate corrective action. Perform basic adds, moves, and changes for the voice network and voicemail infrastructure. Additionally, perform basic troubleshooting for the voice network and voice network related devices and services. Perform basic network troubleshooting for any network connected devices. Implement and maintain basic network security technologies. Participate in the design and implementation of software and web-based applications for file conversion, kiosk units, e-mail access, work order submission, tracking and maintenance, room and equipment utilization and inventory control. Interface with vendors and consultants in the development of quotes and proposals to meet design criteria; evaluate equipment to determine compliance with specifications; assist with procurement processing. Interact with and direct vendor service/support technicians and consultants in the installation, maintenance, support, and troubleshooting of technology systems; provide input regarding systems/process requirements and specifications. Create and maintain documentation library of network facilities, including cabling, conduit and equipment. May Meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and assist with developing plans and designs; prepare technical operational specifications and other documentation required for development and implementation of network and data systems. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners. Operational characteristics of Voice over IP or equivalent technologies. Operational characteristics of Infrastructure As A Service cloud technologies. Operational characteristics of virtualization technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Principles and practices of troubleshooting technical network and computer system hardware and software problems. Principles and practices of network server design, engineering, installation and maintenance. Desktop and server operating system and related software deployment related systems. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District guidelines. Analyze technical problems accurately and recommend or take an effective course of action. Modify a variety of network and electronic systems and equipment. Coordinate large projects requiring the involvement of several departments. Train other staff in network operating principles and network environment. Make system programming changes to network equipment and systems. Work independently with minimum of direct supervision. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Two years of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.