Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university. Related experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver’s License at the time of hire and maintain during employment, as necessary for position. Notes to Applicants Position Overview : This position is on the Red Ribbon Testing/Outreach team. They are responsible for testing in high-risk priority populations to stop the spread of HIV and other STI’s in our community. This team also does outreach and education including condom distribution to various community partners. There are also health fairs where the team provides sexual health education. If you are selected to Interview: This position will have in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Driving Requirement: This position requires a valid Class “C” driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the Department’s immunization policy. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Incomplete applications will not be accepted. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience must include month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees in Good Standing who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that your email address and contact information are current, secure, and readily accessible. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox promptly. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting any time after seven 7 days. When public health responds to an emergency, you may be assigned activities outside your job description. This may involve responding anytime, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Sign-On Bonus (*For those meeting eligibility requirements): This position is eligible for an APH Sign-On Bonus. Immediately upon hire - $500 Complete 1 year of service with APH - $1000 Complete 2 years of service with APH - $1500 Pay Range $21.78 - $24.50 Hours This is an outreach position, hours will vary. Job Close Date 03/28/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller Street Preferred Qualifications Preferred Experience: Experience in community outreach and engagement. Awareness of communicable diseases such as HIV , syphilis, gonorrhea, and chlamydia. Phlebotomy trained or willing to be trained. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Counsel individuals on prevention of communicable diseases e.g. HIV , STIs, TB, etc. Conduct fact-finding and/or informational interviews. Refer citizens to appropriate agency or program. Answer citizen questions and provide assistance. Conduct public health investigations as required by position. Counsel physicians, laboratories, clinics, etc. about disease reporting requirements Research information as requested and/or needed. Perform program-specific outreach activities such as TB/ HIV / STI education, testing and counseling. Perform phlebotomy and specimen collection. Compile data/information and prepare reports. Some positions may require employee to meet patients at home, work or elsewhere to administer medications or perform testing, as needed. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of general public health programs, specifically those related to communicable diseases. Skill in oral and written communications, especially interviewing techniques. Skill in establishing and maintaining effective working relationships with City employees and the public. Skill in recording data from interviews and investigations accurately. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Health Program Specialist I position are: Graduation with a Bachelor’s degree from an accredited college or university. Related experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes No * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly describe outreach experience working with hard-to-reach or traditionally underserved populations. (Open Ended Question) * Are you willing to be certified in phlebotomy and to draw blood for HIV/STI testing? If already certified, please indicate how long you've been certified. (Open Ended Question) * Briefly describe your experience working with LGBTQIA+ populations (Open Ended Question) * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 07, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university. Related experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver’s License at the time of hire and maintain during employment, as necessary for position. Notes to Applicants Position Overview : This position is on the Red Ribbon Testing/Outreach team. They are responsible for testing in high-risk priority populations to stop the spread of HIV and other STI’s in our community. This team also does outreach and education including condom distribution to various community partners. There are also health fairs where the team provides sexual health education. If you are selected to Interview: This position will have in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Driving Requirement: This position requires a valid Class “C” driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the Department’s immunization policy. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. Incomplete applications will not be accepted. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Work experience must include month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees in Good Standing who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that your email address and contact information are current, secure, and readily accessible. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox promptly. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting any time after seven 7 days. When public health responds to an emergency, you may be assigned activities outside your job description. This may involve responding anytime, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Sign-On Bonus (*For those meeting eligibility requirements): This position is eligible for an APH Sign-On Bonus. Immediately upon hire - $500 Complete 1 year of service with APH - $1000 Complete 2 years of service with APH - $1500 Pay Range $21.78 - $24.50 Hours This is an outreach position, hours will vary. Job Close Date 03/28/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location RBJ Health Center, 15 Waller Street Preferred Qualifications Preferred Experience: Experience in community outreach and engagement. Awareness of communicable diseases such as HIV , syphilis, gonorrhea, and chlamydia. Phlebotomy trained or willing to be trained. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Counsel individuals on prevention of communicable diseases e.g. HIV , STIs, TB, etc. Conduct fact-finding and/or informational interviews. Refer citizens to appropriate agency or program. Answer citizen questions and provide assistance. Conduct public health investigations as required by position. Counsel physicians, laboratories, clinics, etc. about disease reporting requirements Research information as requested and/or needed. Perform program-specific outreach activities such as TB/ HIV / STI education, testing and counseling. Perform phlebotomy and specimen collection. Compile data/information and prepare reports. Some positions may require employee to meet patients at home, work or elsewhere to administer medications or perform testing, as needed. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of general public health programs, specifically those related to communicable diseases. Skill in oral and written communications, especially interviewing techniques. Skill in establishing and maintaining effective working relationships with City employees and the public. Skill in recording data from interviews and investigations accurately. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Health Program Specialist I position are: Graduation with a Bachelor’s degree from an accredited college or university. Related experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes No * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly describe outreach experience working with hard-to-reach or traditionally underserved populations. (Open Ended Question) * Are you willing to be certified in phlebotomy and to draw blood for HIV/STI testing? If already certified, please indicate how long you've been certified. (Open Ended Question) * Briefly describe your experience working with LGBTQIA+ populations (Open Ended Question) * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours 8:00 AM - 5:00 PM Monday - Friday with limited flexibility, occasional evening/weekend hours. Hybrid telework schedule available. Job Close Date 04/18/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience working collaboratively, effectively and constructively with multiple departments and community partner organizations. Experience facilitating public dialogue, community events, and building consensus among stakeholders. Experience utilizing conflict resolution, de-escalation, and negotiation tactics. Experience using online platforms for engagement and public meetings (examples- Microsoft Teams, Zoom, Public Input, etc.) Experience developing communication strategies and messaging toward targeted communities and stakeholder groups. Experience in event planning and community outreach coordination. Intermediate to advanced proficiency with Microsoft, Excel, Word, PowerPoint, Outlook, and Teams. Effective written and oral communication skills. Bilingual (English and Spanish) Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * How many years of experience do you have working collaboratively, effectively and constructively with multiple departments and community partner organizations? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * How many years of experience do you have utilizing conflict resolution, de-escalation and negotiation tactics? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * How many years of experience do you have with group facilitation of public dialogue, community events and building consensus among stakeholders? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * Do you have experience using online platforms/tools to engage with diverse audiences? Yes No * Do you have experience developing communication strategies and messaging toward key identified communities and stakeholder groups? Yes No * Select the statement that best describes your English/Spanish bilingual skills. Speak, read, and write in both languages fluently. Speak English and Spanish fluently. Speak some Spanish. Fluent in English only. * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 21, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours 8:00 AM - 5:00 PM Monday - Friday with limited flexibility, occasional evening/weekend hours. Hybrid telework schedule available. Job Close Date 04/18/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience working collaboratively, effectively and constructively with multiple departments and community partner organizations. Experience facilitating public dialogue, community events, and building consensus among stakeholders. Experience utilizing conflict resolution, de-escalation, and negotiation tactics. Experience using online platforms for engagement and public meetings (examples- Microsoft Teams, Zoom, Public Input, etc.) Experience developing communication strategies and messaging toward targeted communities and stakeholder groups. Experience in event planning and community outreach coordination. Intermediate to advanced proficiency with Microsoft, Excel, Word, PowerPoint, Outlook, and Teams. Effective written and oral communication skills. Bilingual (English and Spanish) Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * How many years of experience do you have working collaboratively, effectively and constructively with multiple departments and community partner organizations? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * How many years of experience do you have utilizing conflict resolution, de-escalation and negotiation tactics? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * How many years of experience do you have with group facilitation of public dialogue, community events and building consensus among stakeholders? None Less than one (1) year One (1) to three (3) years Four (4) to six (6) years More than six (6) years * Do you have experience using online platforms/tools to engage with diverse audiences? Yes No * Do you have experience developing communication strategies and messaging toward key identified communities and stakeholder groups? Yes No * Select the statement that best describes your English/Spanish bilingual skills. Speak, read, and write in both languages fluently. Speak English and Spanish fluently. Speak some Spanish. Fluent in English only. * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years Licenses or Certifications: Valid Texas driver’s license Notes to Applicants The Community Engagement Division is seeking a dynamic and enthusiastic person to join the team, with a focus on Digital Engagement. This position provides a unique opportunity to assist with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. This position will work in a diverse, fast-paced and dynamic work environment. Well qualified applicants will possess the following: · Experience in training, data analysis, meeting design Experience using online platforms for engagement and public meetings, such as Zoom, Give Pulse, etc Knowledge and experience implementing Language Access best practices When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.29 - $37.86 Hours Monday - Friday. 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs; occasional evening, weekends &holidays may be required Job Close Date 04/11/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd, Austin, Texas Preferred Qualifications Knowledge and experience developing digital engagement campaignsin SpeakUpAustin.org IAP2 Certifications: Foundation in Public Participation, Planning for Effective Public Participation and Techniques for Effective Public Participation or the ability to obtain within six (6) months of hire. Experience during City emergency activation Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Community Engagement Specialist include: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the Minimum Qualifications for this position? Yes No * Describe your experience working with digital/virtual/online engagement tools. (Open Ended Question) * Describe your experience using technology in general, for example, setting up hybrid meeting equipment, testing new devices, experimenting with new applications, incorporating Microsoft suite of tools, etc (Open Ended Question) * Describe your experience analyzing qualitative and quantitative data. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * This position may require a valid Texas Driver's License.Do you have a valid Texas Driver's License or the ability to acquire one by the hire date? yes no * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 12, 2024
Full Time
Minimum Qualifications Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years Licenses or Certifications: Valid Texas driver’s license Notes to Applicants The Community Engagement Division is seeking a dynamic and enthusiastic person to join the team, with a focus on Digital Engagement. This position provides a unique opportunity to assist with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. This position will work in a diverse, fast-paced and dynamic work environment. Well qualified applicants will possess the following: · Experience in training, data analysis, meeting design Experience using online platforms for engagement and public meetings, such as Zoom, Give Pulse, etc Knowledge and experience implementing Language Access best practices When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $30.29 - $37.86 Hours Monday - Friday. 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs; occasional evening, weekends &holidays may be required Job Close Date 04/11/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd, Austin, Texas Preferred Qualifications Knowledge and experience developing digital engagement campaignsin SpeakUpAustin.org IAP2 Certifications: Foundation in Public Participation, Planning for Effective Public Participation and Techniques for Effective Public Participation or the ability to obtain within six (6) months of hire. Experience during City emergency activation Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Community Engagement Specialist include: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the Minimum Qualifications for this position? Yes No * Describe your experience working with digital/virtual/online engagement tools. (Open Ended Question) * Describe your experience using technology in general, for example, setting up hybrid meeting equipment, testing new devices, experimenting with new applications, incorporating Microsoft suite of tools, etc (Open Ended Question) * Describe your experience analyzing qualitative and quantitative data. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * This position may require a valid Texas Driver's License.Do you have a valid Texas Driver's License or the ability to acquire one by the hire date? yes no * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants The City of Austin’s Office of Police Oversight ( OPO ) provides impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, informs the public to increase transparency, and creates sustainable partnerships throughout the community. We are a small team that embraces human-centered design and procedural justice. OPO is separate and independent from the Austin Police Department. OPO seeks two Community Engagement Specialists to foster relationships throughout the community with outreach events and public engagement initiatives. This role will directly engage with the public online and in person and represent OPO to various community members and stakeholders, from elected leaders and policymakers to nonprofit groups and faith-based organizations. You should apply if you have the following: A demonstrated experience in community engagement and outreach Strong digital production and marketing skills across platforms, including social media, e-newsletters, video, etc. Excellent public speaking and writing skills Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities An interest in human-centered design, design thinking, or agile frameworks An interest in open data, government transparency, accountability, and public participation. To view the City of Austin Recruitment Video, please click here! When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. If you are selected as a top candidate: Verification of your education and if you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Pay Range $30.29 - $37.86 Hours 8:00 a.m. - 5:00 p.m. Monday - Friday Occasional evenings and weekends will be required. Job Close Date 04/04/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1520 Rutherford Lane, Austin, TX Preferred Qualifications Preferred Experience: Exceptional skill in public speaking and demonstrated experience speaking to and building relationships with a diverse groups of people and a wide range of stakeholder groups varying in size Demonstrated experience in community engagement and outreach Strong digital production and marketing skills across platforms, including social media, e-newsletters and video Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities Training and experience in facilitating public dialogue, directing conversation and building consensus Strong verbal and written communication skills, and the ability to effectively communicate technical information to non-technical audiences Demonstrated skill and experience in event planning, organization and coordination Bilingual in English and Spanish Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Do you have any Spanish language proficiency? No Yes - Can read. Yes - Can read and speak. Yes - Can read, speak, and write. * This position requires a valid Texas driver’s license. Do you have a valid Texas driver’s license or if selected for this position, do you have the ability to acquire a valid Texas driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Provide an example of how you led a community-based project or initiative, including a description of the communications strategies employed to reach underrepresented populations. Describe tactics like public presentations, community events, marketing and outreach efforts, or other relevant strategies that illustrate your style or strengths as a community engagement professional. (Open Ended Question) * Describe when you developed content for people with disabilities or non-English speaking community members. What was your process for identifying the accessibility needs of community members? What strategies or tactics did you employ to improve accessibility? How did you measure success or integrate feedback from community members? (Open Ended Question) * Describe your experience in creating digital content and managing digital platforms, including but not limited to video, email newsletters, social media, graphic design, or website content. In your answer, please include which position on your application where you gained this experience, what specific role you played, and your familiarity with respective software or platforms. (Open Ended Question) * This position requires a very stringent Criminal Background Investigation (CBI). Candidates must pass a CBI that meets the standards according to the Criminal Justice Information System (CJIS). If selected as a top candidate, do you agree to submit to a CBI? Yes No Optional & Required Documents Required Documents Optional Documents
Mar 15, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants The City of Austin’s Office of Police Oversight ( OPO ) provides impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, informs the public to increase transparency, and creates sustainable partnerships throughout the community. We are a small team that embraces human-centered design and procedural justice. OPO is separate and independent from the Austin Police Department. OPO seeks two Community Engagement Specialists to foster relationships throughout the community with outreach events and public engagement initiatives. This role will directly engage with the public online and in person and represent OPO to various community members and stakeholders, from elected leaders and policymakers to nonprofit groups and faith-based organizations. You should apply if you have the following: A demonstrated experience in community engagement and outreach Strong digital production and marketing skills across platforms, including social media, e-newsletters, video, etc. Excellent public speaking and writing skills Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities An interest in human-centered design, design thinking, or agile frameworks An interest in open data, government transparency, accountability, and public participation. To view the City of Austin Recruitment Video, please click here! When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. If you are selected as a top candidate: Verification of your education and if you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Pay Range $30.29 - $37.86 Hours 8:00 a.m. - 5:00 p.m. Monday - Friday Occasional evenings and weekends will be required. Job Close Date 04/04/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1520 Rutherford Lane, Austin, TX Preferred Qualifications Preferred Experience: Exceptional skill in public speaking and demonstrated experience speaking to and building relationships with a diverse groups of people and a wide range of stakeholder groups varying in size Demonstrated experience in community engagement and outreach Strong digital production and marketing skills across platforms, including social media, e-newsletters and video Experience in utilizing plain language or accessible design practices in creating accessible communications for diverse populations, including non-English speaking communities and people living with disabilities Training and experience in facilitating public dialogue, directing conversation and building consensus Strong verbal and written communication skills, and the ability to effectively communicate technical information to non-technical audiences Demonstrated skill and experience in event planning, organization and coordination Bilingual in English and Spanish Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Do you have any Spanish language proficiency? No Yes - Can read. Yes - Can read and speak. Yes - Can read, speak, and write. * This position requires a valid Texas driver’s license. Do you have a valid Texas driver’s license or if selected for this position, do you have the ability to acquire a valid Texas driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Provide an example of how you led a community-based project or initiative, including a description of the communications strategies employed to reach underrepresented populations. Describe tactics like public presentations, community events, marketing and outreach efforts, or other relevant strategies that illustrate your style or strengths as a community engagement professional. (Open Ended Question) * Describe when you developed content for people with disabilities or non-English speaking community members. What was your process for identifying the accessibility needs of community members? What strategies or tactics did you employ to improve accessibility? How did you measure success or integrate feedback from community members? (Open Ended Question) * Describe your experience in creating digital content and managing digital platforms, including but not limited to video, email newsletters, social media, graphic design, or website content. In your answer, please include which position on your application where you gained this experience, what specific role you played, and your familiarity with respective software or platforms. (Open Ended Question) * This position requires a very stringent Criminal Background Investigation (CBI). Candidates must pass a CBI that meets the standards according to the Criminal Justice Information System (CJIS). If selected as a top candidate, do you agree to submit to a CBI? Yes No Optional & Required Documents Required Documents Optional Documents
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants The Transportation and Public Works Department’s Strategic Communications Program has an opening for a full-time Community Engagement Specialist to act as a liaison between the City of Austin and the public for large-scale strategic projects, including the Our Future 35 Cap and Stitch Program. This position will be responsible for developing and delivering community engagement strategies, holding engagement sessions and workshops, and coordinating large public events such as Open Houses. This person will engage with partner City departments as well as develop strong relationships with community groups and interested stakeholders. This role will also serve as the first point of contact with the public on Our Future 35, the proposed project to construct caps and stitches over the reconstructed I-35. The ideal candidate is passionate about in-depth community engagement, understands the complexities of engaging with diverse audiences, has an in-depth understanding of best practices, is comfortable with flexibility, and can work in a fast-paced and dynamic project-based environment. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $30.29 - $37.86 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 03/29/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. MoPac Expressway, Austin, TX, 78746 Preferred Qualifications Preferred Experience: Experience engaging with individuals from a variety of different backgrounds and experiences, including community leaders, key stakeholder groups, residents, service providers, local officials, and elected representatives on potentially sensitive subjects. Experience engaging with Austin’s historically underserved and hard-to-reach communities is preferred. Experience in determining target audiences and developing engagement campaigns tailored to their specific engagement needs, including language use, imagery, and best methods. Ability to manage multiple projects simultaneously and to adapt to changing circumstances. Experience with public speaking, both to large crowds and in individual settings. Ability to read, write, and fluently speak English; fluency in other languages is preferred. Ability to collaborate with other programs and departments to determine goals, present solutions and deliver processes. Understanding of best practices surrounding community engagement, public communications, and local government. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * This position requires a Valid Texas Driver License. Do you have a Valid Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly describe your experience engaging with stakeholders and community members on a specific project, how you measured success, and the challenges that you faced. (Open Ended Question) * Briefly describe your experience planning engagement events such as workshops, open houses, or pop-up events. (Open Ended Question) * Although the basic work schedule for this position would be days, there will be times when you will be required to work evenings and weekends, to accommodate for the business needs of the organization. Can you work a varied schedule as needed? Yes No * Do you understand that this position is required to work in office 50% of the pay period? Yes No * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants The Transportation and Public Works Department’s Strategic Communications Program has an opening for a full-time Community Engagement Specialist to act as a liaison between the City of Austin and the public for large-scale strategic projects, including the Our Future 35 Cap and Stitch Program. This position will be responsible for developing and delivering community engagement strategies, holding engagement sessions and workshops, and coordinating large public events such as Open Houses. This person will engage with partner City departments as well as develop strong relationships with community groups and interested stakeholders. This role will also serve as the first point of contact with the public on Our Future 35, the proposed project to construct caps and stitches over the reconstructed I-35. The ideal candidate is passionate about in-depth community engagement, understands the complexities of engaging with diverse audiences, has an in-depth understanding of best practices, is comfortable with flexibility, and can work in a fast-paced and dynamic project-based environment. Driving Requirement: This position requires a Valid Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $30.29 - $37.86 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 03/29/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. MoPac Expressway, Austin, TX, 78746 Preferred Qualifications Preferred Experience: Experience engaging with individuals from a variety of different backgrounds and experiences, including community leaders, key stakeholder groups, residents, service providers, local officials, and elected representatives on potentially sensitive subjects. Experience engaging with Austin’s historically underserved and hard-to-reach communities is preferred. Experience in determining target audiences and developing engagement campaigns tailored to their specific engagement needs, including language use, imagery, and best methods. Ability to manage multiple projects simultaneously and to adapt to changing circumstances. Experience with public speaking, both to large crowds and in individual settings. Ability to read, write, and fluently speak English; fluency in other languages is preferred. Ability to collaborate with other programs and departments to determine goals, present solutions and deliver processes. Understanding of best practices surrounding community engagement, public communications, and local government. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; a Master’s Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs. Experience may substitute for education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * This position requires a Valid Texas Driver License. Do you have a Valid Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly describe your experience engaging with stakeholders and community members on a specific project, how you measured success, and the challenges that you faced. (Open Ended Question) * Briefly describe your experience planning engagement events such as workshops, open houses, or pop-up events. (Open Ended Question) * Although the basic work schedule for this position would be days, there will be times when you will be required to work evenings and weekends, to accommodate for the business needs of the organization. Can you work a varied schedule as needed? Yes No * Do you understand that this position is required to work in office 50% of the pay period? Yes No * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Activity Specialist (Salary: $20.80 per hour) Education and/or Equivalent Experience: High School diploma/ GED , and no experience required. OR Activity Leader (Salary: $21.55 per hour) Education and/or Equivalent Experience: High School diploma/ GED and six (6) months related experience. Certifications: (applies to both Specialist and Leader positions) If selected as a finalist, candidates must obtain or possess a valid CPR / AED and First Aid certifications within thirty (30) days of hire date. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the temporary Cultural Arts Activity Specialist/Leader is to provide a wide variety of recreational, educational programs for youths, and working with diverse populations and communities, interacting with individuals of diverse social, cultural, economic and educational backgrounds in an After School or Summer Camp program setting. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Worksites: Dougherty Arts Center: 1110 Barton Springs Rd, Austin, TX 78704 Carver Museum & Cultural Center: 1165 Angelina St, Austin, TX 78702 Various Museums and Recreation Centers Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty-five (25) pounds. Must be physically and mentally able to work with participants adapting to a variety of conditions such as daily walking, hiking, climbing, standing, balancing, kneeling, stooping, running, bending, crawling, swimming, stretching and reaching in rugged terrain. Tolerate loud noise associated with enthusiasm and excitement. Ability to work outside in all types of weather and/or inclement conditions, and in confined spaces. Other Information: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $21.55 per hour. Hours Work Location/Schedule: Variable work schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 06/15/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various Museums and Cultural, Arts & Recreation Centers Preferred Qualifications Preferred Programming Knowledge: Visual Arts (Fine Arts, 2D, 3D) Programming. Performing Arts (Music, Dance, Theater) Programming. Cultural Arts (Mexican, Mexican-American, Latino, Asian, Asian-American, African, African-American) Programming. Museum Studies, Anthropology Programming. Urban Arts, Eco Arts & Installation Arts Programming. Digital Arts (Animation, Illustration, Film) Programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and conducts educational and interactive youth programs that meet department objectives and highlight department services. Organizes and implements outreach programs and projects. Assists youth and families in finding and accessing department services and resources. Evaluates and recommends public access resources and materials for purchase. Acts as City representative before public groups of children, teens, and adults. Compiles data/information/statistics for reports, cost estimates, etc. Orders and issues program, craft, and office supplies. Attends meetings and seminars to stay current in job practices. Develops and conducts training in program design and delivery, for department staff and for the public. Researches relevant information. Manages files and records. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of books and information resources for youth. Skill in planning and presenting effective programs for youth that fulfill departmental objectives. Skill in designing and constructing effective, educational exhibits for youth that promote department resources and services. Skill in public speaking. Skill in effective oral and written communication. Skill in presenting and connecting youth and families with departmental resources. Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in time management, organization, and staff/volunteer coordination. Skill in working as part of a team, as leader or member. Skill in using computers and related software, including Microsoft Office products. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * The position requires CPR/AED and First Aid certifications. Will you be able to obtain these certifications within 30 days of hire? Yes No * This position will work with age groups ranging from 3 to 18 years of age, and youth with special needs. List all of the age groups with which you have experience leading programming. Experience must be documented within the appropriate work experience at each job that is applicable within your application work history. (Open Ended Question) * Briefly describe your experience teaching and leading youth performing, digital and visual arts and cultural programs. Experience must be documented within the appropriate work experience at each job that is applicable within your application work history. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please note your location preferences below. If no preference, list 'no preference'. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. (Open Ended Question) * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
Mar 15, 2024
Part Time
Minimum Qualifications Activity Specialist (Salary: $20.80 per hour) Education and/or Equivalent Experience: High School diploma/ GED , and no experience required. OR Activity Leader (Salary: $21.55 per hour) Education and/or Equivalent Experience: High School diploma/ GED and six (6) months related experience. Certifications: (applies to both Specialist and Leader positions) If selected as a finalist, candidates must obtain or possess a valid CPR / AED and First Aid certifications within thirty (30) days of hire date. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the temporary Cultural Arts Activity Specialist/Leader is to provide a wide variety of recreational, educational programs for youths, and working with diverse populations and communities, interacting with individuals of diverse social, cultural, economic and educational backgrounds in an After School or Summer Camp program setting. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Worksites: Dougherty Arts Center: 1110 Barton Springs Rd, Austin, TX 78704 Carver Museum & Cultural Center: 1165 Angelina St, Austin, TX 78702 Various Museums and Recreation Centers Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty-five (25) pounds. Must be physically and mentally able to work with participants adapting to a variety of conditions such as daily walking, hiking, climbing, standing, balancing, kneeling, stooping, running, bending, crawling, swimming, stretching and reaching in rugged terrain. Tolerate loud noise associated with enthusiasm and excitement. Ability to work outside in all types of weather and/or inclement conditions, and in confined spaces. Other Information: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $21.55 per hour. Hours Work Location/Schedule: Variable work schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 06/15/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various Museums and Cultural, Arts & Recreation Centers Preferred Qualifications Preferred Programming Knowledge: Visual Arts (Fine Arts, 2D, 3D) Programming. Performing Arts (Music, Dance, Theater) Programming. Cultural Arts (Mexican, Mexican-American, Latino, Asian, Asian-American, African, African-American) Programming. Museum Studies, Anthropology Programming. Urban Arts, Eco Arts & Installation Arts Programming. Digital Arts (Animation, Illustration, Film) Programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and conducts educational and interactive youth programs that meet department objectives and highlight department services. Organizes and implements outreach programs and projects. Assists youth and families in finding and accessing department services and resources. Evaluates and recommends public access resources and materials for purchase. Acts as City representative before public groups of children, teens, and adults. Compiles data/information/statistics for reports, cost estimates, etc. Orders and issues program, craft, and office supplies. Attends meetings and seminars to stay current in job practices. Develops and conducts training in program design and delivery, for department staff and for the public. Researches relevant information. Manages files and records. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of books and information resources for youth. Skill in planning and presenting effective programs for youth that fulfill departmental objectives. Skill in designing and constructing effective, educational exhibits for youth that promote department resources and services. Skill in public speaking. Skill in effective oral and written communication. Skill in presenting and connecting youth and families with departmental resources. Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in time management, organization, and staff/volunteer coordination. Skill in working as part of a team, as leader or member. Skill in using computers and related software, including Microsoft Office products. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * The position requires CPR/AED and First Aid certifications. Will you be able to obtain these certifications within 30 days of hire? Yes No * This position will work with age groups ranging from 3 to 18 years of age, and youth with special needs. List all of the age groups with which you have experience leading programming. Experience must be documented within the appropriate work experience at each job that is applicable within your application work history. (Open Ended Question) * Briefly describe your experience teaching and leading youth performing, digital and visual arts and cultural programs. Experience must be documented within the appropriate work experience at each job that is applicable within your application work history. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please note your location preferences below. If no preference, list 'no preference'. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. (Open Ended Question) * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate This is a BART Police Officers' Association (BPOA) represented position. Step 1: $41.43/hourly to Step 5: $49.71/hourly (BPOA Hourly) Note: All external candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Days Off As assigned. Must be willing to work various shifts, weekends, holidays and overtime. Reports To Deputy Police Chief or Supervisor of Crisis Intervention & Outreach Programs Department The Bureau of Progressive Policing and Community Engagement’s mission is to engage the BART Police Department in leading transparent, equitable, and innovative policing practices to improve public safety across the diverse communities in which we serve. We are committed to rebuilding trust and nurturing relationships between our communities and law enforcement through a culture of accountability, responsibility, and collaboration. Current Assignment ** This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. The Crisis Intervention Specialist will be responsible for performing outreach to individuals experiencing crisis, homelessness, mental health and substance use. The CIS will engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. The CIS will serve as a liaison in the BART system between the Police Department, other departments in the District and community. The CIS will ensure that potentially underserved mental health and unsheltered patrons entering the BART system, are appropriately served with compassion and dignity. This position will require highly motivated individuals that have strong communication skills and the ability to interact with diverse communities. Selection Process This position is represented by BART Police Officers Association Employees (BPOA). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1 : Minimum Qualifications: A review of each applicant’s employment application and supplemental questionnaire to verify possession of the minimum qualifications. Phase 2 : Oral Boards: Applicants who meet the minimum qualifications and who have submitted the supplemental questionnaire may be invited to participate in an oral panel interview. Phase 3 : Background Investigation (Inclusive of medical, psychological, and polygraph exams if applicable) ** PLEASE NOTE that the entire selection process may take 6 months up to (1) year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates who are unsuccessful in the selection process can reapply for future job openings at a later date. Examples of Duties Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations. Makes mental health assessments and provides crisis counseling to the homeless community and individuals experiencing mental health related issues within the BART system. Provides short-term case management services as appropriate and makes direct referrals to other community services. Serves as a liaison between the Police Department, other departments in the District, and public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. Works with management to perform outreach within the community and participate in community-violence reduction efforts including informational presentations. Responds to requests and inquiries from District personnel, city and county agencies, merchants, community groups, and citizens to assist individuals found at-risk in places not meant for habitation. Assists in medical emergencies on BART property by gathering information, providing logistical support, and/or providing first-aid as appropriate; summons medical response as necessary. Participates in and successfully completes all required training, such as conflict resolution, security awareness, etc. Provides various routine assistance to BART personnel; may operate various office equipment; gathers, maintains and retrieves records as directed; fills out forms and writes basic reports; enters data into appropriate computer database or application. Minimum Qualifications Education: Bachelor’s degree in Psychology, Sociology, Social Work or related field from an accredited college or university. Experience: Two (2) years of (full-time equivalent) professional verifiable experience in social work or related experience. Experience in homeless advocate programs, behavioral health support programs, or interacting and engaging with the homeless community and/or individuals experiencing complex mental health issues preferred. Other Requirements : Must possess and maintain a valid California driver’s license and have a satisfactory driving record Must be able to work various shifts, weekends, holidays and overtime Must respond to afterhours incidents and perform field activities Substitution : Additional experience as outlined above may be substituted for the education on a year-for-year basis. WORKING CONDITIONS Environmental Conditions: Exposure to heat, cold, moving vehicles, and inclement weather conditions. Physical Conditions: Requires maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time. Knowledge and Skills Knowledge of : Principles and techniques of working with ethnically and culturally diverse individuals with psychiatric challenges and those who may be homeless and have co-occurring or complex issues Welfare & Institutions Code 5150 and 5585 Principles and practices of effective conflict resolution Methods and techniques of crisis intervention Methods and techniques of effective communication Current office procedures and practices, including the use of online computer equipment Applicable BART rules and safety regulations Skill/Ability in : Developing and maintaining effective working effective working relationships with those contacted in the course of the work including a diverse population including impoverished and alienated persons Operating District vehicles including cell phone and police radio equipment Reading, interpreting and following a variety of instructions Communicating effectively, both orally and in writing Remaining professional and courteous when dealing with disorderly patrons Maintaining basic and accurate records Exercising sound judgment within established guidelines Detecting unusual, hazardous or emergency situations and taking appropriate actions according to specified regulations Speak effectively in public and provide clear, concise and understandable verbal direction and information Plan, organize and support others Dealing with difficult people in a customer service setting Remaining calm in emergency and/or uncomfortable situations Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) 3% @ 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-5 weeks based on time worked w/ the District) Holidays: Sworn Officers & Police Dispatchers: No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate Non-Sworn Staff: 9 observed holidays and 4 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 3/29/2024 12:00 AM Pacific
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate This is a BART Police Officers' Association (BPOA) represented position. Step 1: $41.43/hourly to Step 5: $49.71/hourly (BPOA Hourly) Note: All external candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Days Off As assigned. Must be willing to work various shifts, weekends, holidays and overtime. Reports To Deputy Police Chief or Supervisor of Crisis Intervention & Outreach Programs Department The Bureau of Progressive Policing and Community Engagement’s mission is to engage the BART Police Department in leading transparent, equitable, and innovative policing practices to improve public safety across the diverse communities in which we serve. We are committed to rebuilding trust and nurturing relationships between our communities and law enforcement through a culture of accountability, responsibility, and collaboration. Current Assignment ** This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. The Crisis Intervention Specialist will be responsible for performing outreach to individuals experiencing crisis, homelessness, mental health and substance use. The CIS will engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. The CIS will serve as a liaison in the BART system between the Police Department, other departments in the District and community. The CIS will ensure that potentially underserved mental health and unsheltered patrons entering the BART system, are appropriately served with compassion and dignity. This position will require highly motivated individuals that have strong communication skills and the ability to interact with diverse communities. Selection Process This position is represented by BART Police Officers Association Employees (BPOA). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1 : Minimum Qualifications: A review of each applicant’s employment application and supplemental questionnaire to verify possession of the minimum qualifications. Phase 2 : Oral Boards: Applicants who meet the minimum qualifications and who have submitted the supplemental questionnaire may be invited to participate in an oral panel interview. Phase 3 : Background Investigation (Inclusive of medical, psychological, and polygraph exams if applicable) ** PLEASE NOTE that the entire selection process may take 6 months up to (1) year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates who are unsuccessful in the selection process can reapply for future job openings at a later date. Examples of Duties Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations. Makes mental health assessments and provides crisis counseling to the homeless community and individuals experiencing mental health related issues within the BART system. Provides short-term case management services as appropriate and makes direct referrals to other community services. Serves as a liaison between the Police Department, other departments in the District, and public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. Works with management to perform outreach within the community and participate in community-violence reduction efforts including informational presentations. Responds to requests and inquiries from District personnel, city and county agencies, merchants, community groups, and citizens to assist individuals found at-risk in places not meant for habitation. Assists in medical emergencies on BART property by gathering information, providing logistical support, and/or providing first-aid as appropriate; summons medical response as necessary. Participates in and successfully completes all required training, such as conflict resolution, security awareness, etc. Provides various routine assistance to BART personnel; may operate various office equipment; gathers, maintains and retrieves records as directed; fills out forms and writes basic reports; enters data into appropriate computer database or application. Minimum Qualifications Education: Bachelor’s degree in Psychology, Sociology, Social Work or related field from an accredited college or university. Experience: Two (2) years of (full-time equivalent) professional verifiable experience in social work or related experience. Experience in homeless advocate programs, behavioral health support programs, or interacting and engaging with the homeless community and/or individuals experiencing complex mental health issues preferred. Other Requirements : Must possess and maintain a valid California driver’s license and have a satisfactory driving record Must be able to work various shifts, weekends, holidays and overtime Must respond to afterhours incidents and perform field activities Substitution : Additional experience as outlined above may be substituted for the education on a year-for-year basis. WORKING CONDITIONS Environmental Conditions: Exposure to heat, cold, moving vehicles, and inclement weather conditions. Physical Conditions: Requires maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time. Knowledge and Skills Knowledge of : Principles and techniques of working with ethnically and culturally diverse individuals with psychiatric challenges and those who may be homeless and have co-occurring or complex issues Welfare & Institutions Code 5150 and 5585 Principles and practices of effective conflict resolution Methods and techniques of crisis intervention Methods and techniques of effective communication Current office procedures and practices, including the use of online computer equipment Applicable BART rules and safety regulations Skill/Ability in : Developing and maintaining effective working effective working relationships with those contacted in the course of the work including a diverse population including impoverished and alienated persons Operating District vehicles including cell phone and police radio equipment Reading, interpreting and following a variety of instructions Communicating effectively, both orally and in writing Remaining professional and courteous when dealing with disorderly patrons Maintaining basic and accurate records Exercising sound judgment within established guidelines Detecting unusual, hazardous or emergency situations and taking appropriate actions according to specified regulations Speak effectively in public and provide clear, concise and understandable verbal direction and information Plan, organize and support others Dealing with difficult people in a customer service setting Remaining calm in emergency and/or uncomfortable situations Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) 3% @ 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-5 weeks based on time worked w/ the District) Holidays: Sworn Officers & Police Dispatchers: No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate Non-Sworn Staff: 9 observed holidays and 4 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 3/29/2024 12:00 AM Pacific