Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The IT & Facilities Coordinator provides administrative support to both the CHHS IT unit and the CHHS Facilities unit in a wide variety of areas, including budgeting and finance, communications, scheduling, record keeping, and personnel matters. They provide support to both the CHHS IT Supervisor and the CHHS Facilities Lead. They also act as a customer service specialist for its constituents: faculty, staff, and students. Key Responsibilities Budget, Financial, & Data Analysis - Reconciles IT/Facilities funds every month, reporting errors to IT/Facilities Lead(s); maintains fund balances for CHHS IT group and CHHS Facilities group. Performs data entry of expenditures. Provides reports and financial information to IT/Facilities Leads, as needed. Administration, Communications, & Customer Service - Serves as liaison between staff, faculty, and IT Techs, including answering phones and routing group emails. Is able to independently solve customer problems and identify appropriate resources. Scheduling Support - Supports the Facilities Lead and Lab Techs with the Room Scheduling System for shared rooms/lab spaces for campus-wide use, including making the proper room allocations, as needed. Record Keeping & Inventory - Maintains data, including but not limited to personnel, financial, the IT Document Library, physical inventory, as needed per CSULB and CHHS policy or based on the needs of the department. Personnel Support & Coordination - Provides administrative support to CHHS IT group and the CHHS Facilities group for recruitment process of staff, student assistants, and independent contractors per CSULB/CHHS policies and procedures. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills. Ability to analyze, evaluate, and develop administrative policies and procedures. Strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and general public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail oriented approach to work essential. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Extensive PeopleSoft Experience: DataWarehouse, Peoplesoft CFS. Must have a thorough understanding of CSU and CSULB travel and purchasing policies; must be a subject matter expert. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience •Equivalent to five years of administrative support experience required. •Equivalent to a bachelor's degree in a related field or comparable related experience preferred. • General administrative experience including purchasing and managing a budget is preferred. • Experience in PeopleSoft and Sharepoint are highly preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department CHHS Academic Support Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
Mar 13, 2024
Job Summary The IT & Facilities Coordinator provides administrative support to both the CHHS IT unit and the CHHS Facilities unit in a wide variety of areas, including budgeting and finance, communications, scheduling, record keeping, and personnel matters. They provide support to both the CHHS IT Supervisor and the CHHS Facilities Lead. They also act as a customer service specialist for its constituents: faculty, staff, and students. Key Responsibilities Budget, Financial, & Data Analysis - Reconciles IT/Facilities funds every month, reporting errors to IT/Facilities Lead(s); maintains fund balances for CHHS IT group and CHHS Facilities group. Performs data entry of expenditures. Provides reports and financial information to IT/Facilities Leads, as needed. Administration, Communications, & Customer Service - Serves as liaison between staff, faculty, and IT Techs, including answering phones and routing group emails. Is able to independently solve customer problems and identify appropriate resources. Scheduling Support - Supports the Facilities Lead and Lab Techs with the Room Scheduling System for shared rooms/lab spaces for campus-wide use, including making the proper room allocations, as needed. Record Keeping & Inventory - Maintains data, including but not limited to personnel, financial, the IT Document Library, physical inventory, as needed per CSULB and CHHS policy or based on the needs of the department. Personnel Support & Coordination - Provides administrative support to CHHS IT group and the CHHS Facilities group for recruitment process of staff, student assistants, and independent contractors per CSULB/CHHS policies and procedures. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills. Ability to analyze, evaluate, and develop administrative policies and procedures. Strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and general public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail oriented approach to work essential. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Extensive PeopleSoft Experience: DataWarehouse, Peoplesoft CFS. Must have a thorough understanding of CSU and CSULB travel and purchasing policies; must be a subject matter expert. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience •Equivalent to five years of administrative support experience required. •Equivalent to a bachelor's degree in a related field or comparable related experience preferred. • General administrative experience including purchasing and managing a budget is preferred. • Experience in PeopleSoft and Sharepoint are highly preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department CHHS Academic Support Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Minimum Qualifications Education and Experience High School Diploma 3-5 years of surveying, engineering, maintenance, or construction experience; or any equivalent combination of education, training, and experience, which provides the necessary knowledge, skills, and abilities for this job. Preferred Education & Experience Completion of appropriate technical course or associates degree related to Facilities Maintenance or similar area, or 3 years as a Facilities Maintenance Technician or similar role. Licensures and Certifications : Valid State Issued Driver’s License is required. *Airside and Landside Coordinators must obtain the Airport Movement Area (AMA) Certification within 90 days of hire. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. May be required to work day, evening, or night shifts.
Mar 15, 2024
Full Time
Minimum Qualifications Education and Experience High School Diploma 3-5 years of surveying, engineering, maintenance, or construction experience; or any equivalent combination of education, training, and experience, which provides the necessary knowledge, skills, and abilities for this job. Preferred Education & Experience Completion of appropriate technical course or associates degree related to Facilities Maintenance or similar area, or 3 years as a Facilities Maintenance Technician or similar role. Licensures and Certifications : Valid State Issued Driver’s License is required. *Airside and Landside Coordinators must obtain the Airport Movement Area (AMA) Certification within 90 days of hire. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. May be required to work day, evening, or night shifts.
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 888 SW 5TH AVE STE 400, PORTLAND OR 97204-2018 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: City of Portland Professional Workers (CPPW) To view labor agreements, current and future, please visit the Current City Labor Agreements page. Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter. POSITION SUMMARY Are you a detail-oriented individual who enjoys project planning and coordination? Do you like working in a collaborative environment that protects public health and the environment? Do you enjoy creating work environments that build trust and help coworkers succeed ? You may be the Facilities Coordinator we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a skilledCoordinator II responsible for project planning, property management, and facility operations and maintenance associated with assigned non-process facilities and properties across the bureau. The work is complex and involves significant accountability, decision-making responsibilities, and emotional intelligence. Key functions for this position include project management, maintenance support, facility management, including office and work-space planning, and security and nuisance mitigation at real property. This position resides in the Facilities and Administrative Services division of the bureau. This division provides key business, administrative, property and facility support across the bureau, and is responsible for overseeing non-process and CIP programs and projects at the bureau’s nine work locations as well as more than 550 parcels of property. What you’ll get to do: Implement non-capital improvement projects, including repair and replacement of building systems. Solicit quotes and bids from vendors for various maintenance items, including building modifications or expansion efforts; research products and equipment; prepare cost estimates for service; write bid specifications Develop and oversee on-call contracts and research MWESB firms with facility qualifications. Develop and implement security plans and respond to nuisance complaints at bureau assigned properties. Assist with office moves, conduct workstation moves and coordinate ergo assessments. Implement policies related to building operations, and coordinate with other Facility staff to implement policies related to facility leases and security. Work collaboratively with a diverse set of cross-bureau stakeholders, as well as a variety of vendors/contractors. An ideal candidate will demonstrate through direct or transferrable experience: This is an optional section to highlight desired areas of expertise or strengths that are not included in the TO QUALIFY section that follows and should include KSAs that emphasize the bureau’s values around equity, diversity, and inclusion in the context of the position. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their cover letter and résumé how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge and experience working with principles, methods and practices associated with facility maintenance and management of a variety of buildings and structures.Knowledge and experience with codes, regulations and guidelines pertaining to facility and property management.Ability to analyze complex operational and administrative problems, evaluate alternatives and recommend, present and implement effective courses of action.Experience with soliciting bids, developing scopes of work and managing on-call contracts.Ability to establish and maintain effective working relationships with those encountered in the course of the work. The Recruitment Process STEP 1: Apply online between March 18 , 2024 - April 1, 2024 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 1, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 8, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 19, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 888 SW 5TH AVE STE 400, PORTLAND OR 97204-2018 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: City of Portland Professional Workers (CPPW) To view labor agreements, current and future, please visit the Current City Labor Agreements page. Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter. POSITION SUMMARY Are you a detail-oriented individual who enjoys project planning and coordination? Do you like working in a collaborative environment that protects public health and the environment? Do you enjoy creating work environments that build trust and help coworkers succeed ? You may be the Facilities Coordinator we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a skilledCoordinator II responsible for project planning, property management, and facility operations and maintenance associated with assigned non-process facilities and properties across the bureau. The work is complex and involves significant accountability, decision-making responsibilities, and emotional intelligence. Key functions for this position include project management, maintenance support, facility management, including office and work-space planning, and security and nuisance mitigation at real property. This position resides in the Facilities and Administrative Services division of the bureau. This division provides key business, administrative, property and facility support across the bureau, and is responsible for overseeing non-process and CIP programs and projects at the bureau’s nine work locations as well as more than 550 parcels of property. What you’ll get to do: Implement non-capital improvement projects, including repair and replacement of building systems. Solicit quotes and bids from vendors for various maintenance items, including building modifications or expansion efforts; research products and equipment; prepare cost estimates for service; write bid specifications Develop and oversee on-call contracts and research MWESB firms with facility qualifications. Develop and implement security plans and respond to nuisance complaints at bureau assigned properties. Assist with office moves, conduct workstation moves and coordinate ergo assessments. Implement policies related to building operations, and coordinate with other Facility staff to implement policies related to facility leases and security. Work collaboratively with a diverse set of cross-bureau stakeholders, as well as a variety of vendors/contractors. An ideal candidate will demonstrate through direct or transferrable experience: This is an optional section to highlight desired areas of expertise or strengths that are not included in the TO QUALIFY section that follows and should include KSAs that emphasize the bureau’s values around equity, diversity, and inclusion in the context of the position. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their cover letter and résumé how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge and experience working with principles, methods and practices associated with facility maintenance and management of a variety of buildings and structures.Knowledge and experience with codes, regulations and guidelines pertaining to facility and property management.Ability to analyze complex operational and administrative problems, evaluate alternatives and recommend, present and implement effective courses of action.Experience with soliciting bids, developing scopes of work and managing on-call contracts.Ability to establish and maintain effective working relationships with those encountered in the course of the work. The Recruitment Process STEP 1: Apply online between March 18 , 2024 - April 1, 2024 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 1, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 8, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/1/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Monday - Tuesday; 2:00pm - 11:00pm Wednesday - Thursday; Off Friday - Sunday; 9:00am - 6:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Monday - Tuesday; 2:00pm - 11:00pm Wednesday - Thursday; Off Friday - Sunday; 9:00am - 6:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Wednesday - Sunday; 2:00 - 11:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Wednesday - Sunday; 2:00 - 11:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, March 15, 2024. In your cover letter, please share why working in a university environment interests you. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under general direction of the Director of Facilities Business Services, with additional lead work direction provided from other members of the Facilities Management team, the Facilities Administrative Coordinator (Coordinator) initiates and coordinates a variety of administrative duties in support of the Facilities Department. The Coordinator is responsible for coordination of the entire administrative support functions for a large/complex administrative unit which consists of various trades teams and leadership. The Coordinator often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves identifying needs, planning and initiating projects, coordinating and delegating work and seeing a project through initiation, execution, coordination, implementation and evaluation. Contacts involve interaction with all levels inside and outside the university, and incumbent typically provides lead work direction to other staff. Key Qualifications This position requires a high school degree or technical/vocational program degree, and a minimum of two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs. Intermediate knowledge and experience with database systems and experience working in a Facilities management environment and a university setting is preferred. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint) is required. Knowledge of Google Suite, computerized work control system, Smartsheet and PeopleSoft preferred. The incumbent must possess and/or obtain and thereafter maintain a California Driver’s License valid for the operation of any vehicle or equipment required to maintain and operate. Bilingual (Spanish) is preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,865 to $4,057 a month. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, March 15, 2024. In your cover letter, please share why working in a university environment interests you. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under general direction of the Director of Facilities Business Services, with additional lead work direction provided from other members of the Facilities Management team, the Facilities Administrative Coordinator (Coordinator) initiates and coordinates a variety of administrative duties in support of the Facilities Department. The Coordinator is responsible for coordination of the entire administrative support functions for a large/complex administrative unit which consists of various trades teams and leadership. The Coordinator often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves identifying needs, planning and initiating projects, coordinating and delegating work and seeing a project through initiation, execution, coordination, implementation and evaluation. Contacts involve interaction with all levels inside and outside the university, and incumbent typically provides lead work direction to other staff. Key Qualifications This position requires a high school degree or technical/vocational program degree, and a minimum of two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs. Intermediate knowledge and experience with database systems and experience working in a Facilities management environment and a university setting is preferred. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint) is required. Knowledge of Google Suite, computerized work control system, Smartsheet and PeopleSoft preferred. The incumbent must possess and/or obtain and thereafter maintain a California Driver’s License valid for the operation of any vehicle or equipment required to maintain and operate. Bilingual (Spanish) is preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,865 to $4,057 a month. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
CES Assistant Coordinator Conference & Event Services Job # 532494 Close Date: Sunday, March 31, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #532494) Administrative Support Coordinator ASC-II, CES Assistant Coordinator, $21.24-22.30/hr. This is a temporary, intermittent hourly, non-exempt position with the Conference & Event Services Department. Position Summary: Under general supervision of the Gutswurrak Student Activities Center Executive Director and lead direction from the CES Coordinator, the CES Assistant Coordinator provides overall administrative support for Conference & Event Services. This position will be responsible for assisting in campus scheduling and event coordination, as well as providing customer service support for Campus users. Key Responsibilities: Internal Campus Reservations and Event Support Monitor 25Live for reservation requests of centrally managed spaces (outside of academic courses); approve space requests and coordinate space logistics. Coordinate internal charges incurred by use of space; gather costs, communicate costs with department, club or campus organization and supply appropriate billing information to Accounts Receivable. Assist with running the SAC Info Desk providing assistance with campus scheduling and event needs. Assist with monitoring CES email inbox by organizing, filing and sending & responding to emails. Assist with CES social media accounts, posting and cross-posting campus events. Assist with emailing a survey platform to gather feedback on centralized scheduling and event coordination. Assist with the creation of event layouts and logistic sheets, to be sent out for confirmation by the requestor. Lead work direction, training, and guidance to others Assist the Gutswurrak Student Activities Center with event support or Info Desk support as requested by the Administrative Coordinator. Provide ongoing 25Live training to campus users submitting reservation requests. Responsible for fielding questions regarding conferences & events, scheduling, and providing information or directions to additional resources as needed. Assist the Gutswurrak Student Activities Center with event support or Info Desk support as requested by the Administration. Provide lead instruction to student employees supporting Conferences & Events Services. Facilitate External Use of Campus Facilities Assist with promoting and showing campus facilities to potential clients. Assist with keys, key check-out and access requests for CES managed spaces. Provide hosting services as needed. Knowledge, Skills, and Abilities Associated with this Position Include: Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Demonstrated experience working effectively with a diverse population. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Requires a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Ability to train others on new skills and procedures and provide lead work direction. Organizational skills to plan and evaluate programs, records, documents and agreements. Demonstrated ability to provide attention to detail and accurately record data. Demonstrated strong customer service skills; ability to quickly and creatively solve varying customer service issues using own judgment and initiative. Three years’ experience working in a university or institutional setting demonstrating the skills above. Previous experience working with 25live, or similar scheduling software. Ability and willingness to work occasional evenings and weekends as needed. Proficiency in Excel. Previous experience working with 25live, or similar scheduling software. Three years’ experience working in a university or institutional setting demonstrating the skills above. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Sunday, March 31, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: 02/19/2024 Advertised: Feb 19 2024 Pacific Standard Time Applications close: Mar 31 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
CES Assistant Coordinator Conference & Event Services Job # 532494 Close Date: Sunday, March 31, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #532494) Administrative Support Coordinator ASC-II, CES Assistant Coordinator, $21.24-22.30/hr. This is a temporary, intermittent hourly, non-exempt position with the Conference & Event Services Department. Position Summary: Under general supervision of the Gutswurrak Student Activities Center Executive Director and lead direction from the CES Coordinator, the CES Assistant Coordinator provides overall administrative support for Conference & Event Services. This position will be responsible for assisting in campus scheduling and event coordination, as well as providing customer service support for Campus users. Key Responsibilities: Internal Campus Reservations and Event Support Monitor 25Live for reservation requests of centrally managed spaces (outside of academic courses); approve space requests and coordinate space logistics. Coordinate internal charges incurred by use of space; gather costs, communicate costs with department, club or campus organization and supply appropriate billing information to Accounts Receivable. Assist with running the SAC Info Desk providing assistance with campus scheduling and event needs. Assist with monitoring CES email inbox by organizing, filing and sending & responding to emails. Assist with CES social media accounts, posting and cross-posting campus events. Assist with emailing a survey platform to gather feedback on centralized scheduling and event coordination. Assist with the creation of event layouts and logistic sheets, to be sent out for confirmation by the requestor. Lead work direction, training, and guidance to others Assist the Gutswurrak Student Activities Center with event support or Info Desk support as requested by the Administrative Coordinator. Provide ongoing 25Live training to campus users submitting reservation requests. Responsible for fielding questions regarding conferences & events, scheduling, and providing information or directions to additional resources as needed. Assist the Gutswurrak Student Activities Center with event support or Info Desk support as requested by the Administration. Provide lead instruction to student employees supporting Conferences & Events Services. Facilitate External Use of Campus Facilities Assist with promoting and showing campus facilities to potential clients. Assist with keys, key check-out and access requests for CES managed spaces. Provide hosting services as needed. Knowledge, Skills, and Abilities Associated with this Position Include: Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Demonstrated experience working effectively with a diverse population. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Requires a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Ability to train others on new skills and procedures and provide lead work direction. Organizational skills to plan and evaluate programs, records, documents and agreements. Demonstrated ability to provide attention to detail and accurately record data. Demonstrated strong customer service skills; ability to quickly and creatively solve varying customer service issues using own judgment and initiative. Three years’ experience working in a university or institutional setting demonstrating the skills above. Previous experience working with 25live, or similar scheduling software. Ability and willingness to work occasional evenings and weekends as needed. Proficiency in Excel. Previous experience working with 25live, or similar scheduling software. Three years’ experience working in a university or institutional setting demonstrating the skills above. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Sunday, March 31, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: 02/19/2024 Advertised: Feb 19 2024 Pacific Standard Time Applications close: Mar 31 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision of the Work Control Manager, the Work Control Coordinator understands and performs the full scope of Facilities Services Work Control Center activities and responsibilities. Primary responsibilities are a) completing and reporting on the full execution of the maintenance work order processes from receipt and initiation through close out, b) providing customer service to Facilities Services’ staff, the campus community and vendors and c) ensuring data integrity for facility information. The Work Control Coordinator provides courteous, reliable, and efficient professional services and support to the campus and Facilities Services. They provide prompt response and resolution of emergency work, accurate documentation for all projects under the coordination of Facilities Services. The Work Control Coordinator consistently meets the needs of the university in a timely and professional manner; follow-up on projects or tasks to ensure that all items are completed; consistently meets deadlines; builds and maintains internal and external customer satisfaction with the products and services offered by the organization; seeks customer feedback; and is responsive to customers and takes appropriate action for the situation. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Substantial and effective telephone communication skills, interpersonal and listening skills, and the ability to effectively provide good customer service. Great attention to detail. The ability to work as a team member, to coordination efforts and to integrate these efforts with all other employees in the Work Control Center and Facilities Services. Skilled with basic computer operations Ability to learn all aspects of the automated maintenance management system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,680 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,680 - $5,783 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under general supervision of the Work Control Manager, the Work Control Coordinator understands and performs the full scope of Facilities Services Work Control Center activities and responsibilities. Primary responsibilities are a) completing and reporting on the full execution of the maintenance work order processes from receipt and initiation through close out, b) providing customer service to Facilities Services’ staff, the campus community and vendors and c) ensuring data integrity for facility information. The Work Control Coordinator provides courteous, reliable, and efficient professional services and support to the campus and Facilities Services. They provide prompt response and resolution of emergency work, accurate documentation for all projects under the coordination of Facilities Services. The Work Control Coordinator consistently meets the needs of the university in a timely and professional manner; follow-up on projects or tasks to ensure that all items are completed; consistently meets deadlines; builds and maintains internal and external customer satisfaction with the products and services offered by the organization; seeks customer feedback; and is responsive to customers and takes appropriate action for the situation. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Substantial and effective telephone communication skills, interpersonal and listening skills, and the ability to effectively provide good customer service. Great attention to detail. The ability to work as a team member, to coordination efforts and to integrate these efforts with all other employees in the Work Control Center and Facilities Services. Skilled with basic computer operations Ability to learn all aspects of the automated maintenance management system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,680 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,680 - $5,783 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Facilities and Operations Department including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects; coordinates, facilitates and monitors capital outlay projects, and implements the capital construction process from construction stage to project completion; and coordinates assigned activities with other departments and outside agencies. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assumes full management responsibility for all Facilities and Operations Department services and activities including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects. Manages the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Plans, directs, and coordinates, through subordinate level staff, the Facilities and Operations Department’s work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Manages the construction of all District capital projects including those projects generated by facility bond funds; coordinates capital projects with scheduled maintenance activities; coordinates bid process and selection of contractors; develops management information and control processes to evaluate work-in-progress. Monitors new and remodel construction programs; inspects work-in-progress for all construction projects; prepares work-in-progress reviews; meets with staff and outside contractors to review workin-progress, identifying and resolving problems as they occur. Ensures that all construction and remodeling complies with uniform building codes and Division of the State Architect regulations relating to school and public building construction; establishes standards and suitability requirements for construction equipment, materials, and workmanship in areas including but not limited to concrete structures, fencing, athletic fields, painting, roofing, grading, drainage systems, electrical systems, interior structures, fixtures, and furniture. Assists in the development of short and long range facilities plans; evaluates growth, classroom, office and public space needs; identifies options that respond to needs and plans. Represents the Facilities and Operations Department to other departments and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Participates on a variety of boards, commissions, and committees; attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of capital construction, facilities development, maintenance and plant operations; incorporates new developments as appropriate. Responds to and resolves difficult and sensitive inquiries from staff and the public. Performs related duties as required. Minimum Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor’s degree from an accredited college or university with major course work in construction management, engineering, architecture, industrial technology, or a related field. Experience: Seven years of increasingly responsible construction project management, facilities planning, and maintenance management experience including three years of management and administrative responsibility. Knowledge of: Operations, services, and activities of a comprehensive capital construction and facilities maintenance program. Advanced principles and practices of structure design and construction project management. Advanced principles and practices of program development and administration. Methods, techniques, materials, equipment, and tools used in the construction, maintenance, and repair of buildings and facilities. Methods and techniques of contract negotiation. Advanced math skills to perform forecasting and statistical/numerical analysis. Principles and practices of municipal budget preparation and administration. Time, material, and labor cost estimating principles and practices used in maintenance and repair projects. Principles of supervision, training, and performance evaluation. Occupational hazards and standard safety practices. Pertinent federal, state, and local laws, codes, and regulations. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Ability to: Manage and direct a comprehensive facilities maintenance and construction program. Develop and administer departmental goals, objectives, and procedures. Analyze and assess programs, policies, and operational needs and make appropriate adjustments. Identify and respond to sensitive organizational issues, concerns, and needs. Plan, organize, direct, and coordinate the work of lower level staff. Delegate authority and responsibility. Select, supervise, train, and evaluate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Administer large-scale capital projects and coordinate design and construction. Read, understand, and interpret drawings, plans, blueprints, and specifications for building and grounds projects. Prepare cost estimates, write construction or equipment specifications, and prepare bids. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Interpret and apply applicable federal, state, and local policies, laws, and regulations. Ensure adherence to safe work practices and procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with occasional outdoor environment and exposure to noise, dust, fumes and inclement weather conditions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting with occasional outdoor environment for the inspection of facilities; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, andA cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Facilities and Operations Department including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects; coordinates, facilitates and monitors capital outlay projects, and implements the capital construction process from construction stage to project completion; and coordinates assigned activities with other departments and outside agencies. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assumes full management responsibility for all Facilities and Operations Department services and activities including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects. Manages the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Plans, directs, and coordinates, through subordinate level staff, the Facilities and Operations Department’s work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Manages the construction of all District capital projects including those projects generated by facility bond funds; coordinates capital projects with scheduled maintenance activities; coordinates bid process and selection of contractors; develops management information and control processes to evaluate work-in-progress. Monitors new and remodel construction programs; inspects work-in-progress for all construction projects; prepares work-in-progress reviews; meets with staff and outside contractors to review workin-progress, identifying and resolving problems as they occur. Ensures that all construction and remodeling complies with uniform building codes and Division of the State Architect regulations relating to school and public building construction; establishes standards and suitability requirements for construction equipment, materials, and workmanship in areas including but not limited to concrete structures, fencing, athletic fields, painting, roofing, grading, drainage systems, electrical systems, interior structures, fixtures, and furniture. Assists in the development of short and long range facilities plans; evaluates growth, classroom, office and public space needs; identifies options that respond to needs and plans. Represents the Facilities and Operations Department to other departments and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Participates on a variety of boards, commissions, and committees; attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of capital construction, facilities development, maintenance and plant operations; incorporates new developments as appropriate. Responds to and resolves difficult and sensitive inquiries from staff and the public. Performs related duties as required. Minimum Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor’s degree from an accredited college or university with major course work in construction management, engineering, architecture, industrial technology, or a related field. Experience: Seven years of increasingly responsible construction project management, facilities planning, and maintenance management experience including three years of management and administrative responsibility. Knowledge of: Operations, services, and activities of a comprehensive capital construction and facilities maintenance program. Advanced principles and practices of structure design and construction project management. Advanced principles and practices of program development and administration. Methods, techniques, materials, equipment, and tools used in the construction, maintenance, and repair of buildings and facilities. Methods and techniques of contract negotiation. Advanced math skills to perform forecasting and statistical/numerical analysis. Principles and practices of municipal budget preparation and administration. Time, material, and labor cost estimating principles and practices used in maintenance and repair projects. Principles of supervision, training, and performance evaluation. Occupational hazards and standard safety practices. Pertinent federal, state, and local laws, codes, and regulations. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Ability to: Manage and direct a comprehensive facilities maintenance and construction program. Develop and administer departmental goals, objectives, and procedures. Analyze and assess programs, policies, and operational needs and make appropriate adjustments. Identify and respond to sensitive organizational issues, concerns, and needs. Plan, organize, direct, and coordinate the work of lower level staff. Delegate authority and responsibility. Select, supervise, train, and evaluate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Administer large-scale capital projects and coordinate design and construction. Read, understand, and interpret drawings, plans, blueprints, and specifications for building and grounds projects. Prepare cost estimates, write construction or equipment specifications, and prepare bids. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Interpret and apply applicable federal, state, and local policies, laws, and regulations. Ensure adherence to safe work practices and procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with occasional outdoor environment and exposure to noise, dust, fumes and inclement weather conditions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting with occasional outdoor environment for the inspection of facilities; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, andA cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
City of Los Angeles
City Of Los Angeles, California, United States
job description Senior Project Coordinator Facility Accessibility / Certified Access Specialist (CASp) Exempt Employment Opportunity Annual Salary Range: $89,825.76-131,293.44 The Department on Disability (DOD), on behalf of the City of Los Angeles, is committed to ensuring full access to employment, programs, facilities and services - through strategic management and partnership education, advocacy, training, research and improved service delivery - for the benefit of persons with disabilities, providers of essential services and resources, and policymakers. DOD is seeking to hire a full-time Senior Project Coordinator (CASp) in the Disability Access & Services Division to lead the Department’s efforts to ensure the City’s facilities are accessible to people with disabilities. This opportunity requires Certified Access Specialist (CASp) certification prior to appointment, or a commitment to attain a CASp Certification within two years from the date of employment. Duties: Duties of this position include, but are not limited to: Evaluate City of Los Angeles facilities and projects for compliance with applicable accessibility standards. Perform plan checks and site visits to assess accessibility compliance. Produce facility accessibility reports. Investigate ADA Title II complaints and grievances related to facility accessibility. Make recommendations to improve physical access to City facilities, programs, services, and activities. Research new and emerging accessibility trends. Provide training and technical assistance to comply with applicable local, state, and federal accessibility regulations, standards, guidelines, policies, and codes. Assist in coordinating the development, monitoring, and implementation of the City’s Self Evaluation and Transition Plan for ADA compliance according to ADA regulations, standards, and guidelines. Plan, assign, direct, and evaluate the work of supporting staff and contracted service providers. Oversee the On-Street Accessible Parking Zone Program. Other duties as assigned. Experience, education and other professional requirements: CASp Certification. Candidates may apply if they do not have their CASp certification but meet one of the CASp eligibility categories and can commit to attaining their certification within two years of assignment to the position. For additional information regarding CASp eligibility, see Cal. Code Regs. Tit. 21, § 132. Note: Eligibility criteria are based on relevant education and/or experience, which may include employment in a specialized area of disability access rights. A Bachelor’s degree (Master’s Degree is a plus) from an accredited university Knowledge of applicable computer software, as well as instruments, devices, equipment, and tools required to effectively accomplish job duties. Knowledge of and experience with municipal, state and federal accessibility regulations, standards, guidelines, policies, and codes including but not limited to: California Building Code Title 24, Americans with Disabilities Act, Rehabilitation Act §504, Fair Housing Act, ADA Standards for Accessible Design, Uniform Federal Accessibility Standards, Public Rights-of-Way Accessibility Guidelines (PROWAG), and Manual on Uniform Traffic Control Devices (MUTCD). This position requires that the candidate conduct field work on a regular basis. How to apply Interested applicants should e-mail [with the subject line that reads “Resume for Senior Project Coordinator, CASp Specialist'] a resume detailing applicable educational background and work experience, a cover letter of interest, and at least one work-related reference (include name, job title, affiliation and telephone number) to: Mai Tran ( mai.h.tran@lacity.org ). No phone applications will be taken. We will confirm receipt of your material by email. Filing period may close at any time when sufficient resumes are received. Qualified applicants will be selected for interviews. Important Information: As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. Sign Language Interpreters, Communication Access Real-Time Transcription, Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days’ notice is strongly recommended. For additional information, please contact: Mai.H.Tran@lacity.org The City of Los Angeles is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.” For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . exempt employment If employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a “property interest” in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process. General Information About Exempt Employment Exempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest. Employees Seeking To Become Civil Service Employees There is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 4/30/24
Mar 22, 2024
job description Senior Project Coordinator Facility Accessibility / Certified Access Specialist (CASp) Exempt Employment Opportunity Annual Salary Range: $89,825.76-131,293.44 The Department on Disability (DOD), on behalf of the City of Los Angeles, is committed to ensuring full access to employment, programs, facilities and services - through strategic management and partnership education, advocacy, training, research and improved service delivery - for the benefit of persons with disabilities, providers of essential services and resources, and policymakers. DOD is seeking to hire a full-time Senior Project Coordinator (CASp) in the Disability Access & Services Division to lead the Department’s efforts to ensure the City’s facilities are accessible to people with disabilities. This opportunity requires Certified Access Specialist (CASp) certification prior to appointment, or a commitment to attain a CASp Certification within two years from the date of employment. Duties: Duties of this position include, but are not limited to: Evaluate City of Los Angeles facilities and projects for compliance with applicable accessibility standards. Perform plan checks and site visits to assess accessibility compliance. Produce facility accessibility reports. Investigate ADA Title II complaints and grievances related to facility accessibility. Make recommendations to improve physical access to City facilities, programs, services, and activities. Research new and emerging accessibility trends. Provide training and technical assistance to comply with applicable local, state, and federal accessibility regulations, standards, guidelines, policies, and codes. Assist in coordinating the development, monitoring, and implementation of the City’s Self Evaluation and Transition Plan for ADA compliance according to ADA regulations, standards, and guidelines. Plan, assign, direct, and evaluate the work of supporting staff and contracted service providers. Oversee the On-Street Accessible Parking Zone Program. Other duties as assigned. Experience, education and other professional requirements: CASp Certification. Candidates may apply if they do not have their CASp certification but meet one of the CASp eligibility categories and can commit to attaining their certification within two years of assignment to the position. For additional information regarding CASp eligibility, see Cal. Code Regs. Tit. 21, § 132. Note: Eligibility criteria are based on relevant education and/or experience, which may include employment in a specialized area of disability access rights. A Bachelor’s degree (Master’s Degree is a plus) from an accredited university Knowledge of applicable computer software, as well as instruments, devices, equipment, and tools required to effectively accomplish job duties. Knowledge of and experience with municipal, state and federal accessibility regulations, standards, guidelines, policies, and codes including but not limited to: California Building Code Title 24, Americans with Disabilities Act, Rehabilitation Act §504, Fair Housing Act, ADA Standards for Accessible Design, Uniform Federal Accessibility Standards, Public Rights-of-Way Accessibility Guidelines (PROWAG), and Manual on Uniform Traffic Control Devices (MUTCD). This position requires that the candidate conduct field work on a regular basis. How to apply Interested applicants should e-mail [with the subject line that reads “Resume for Senior Project Coordinator, CASp Specialist'] a resume detailing applicable educational background and work experience, a cover letter of interest, and at least one work-related reference (include name, job title, affiliation and telephone number) to: Mai Tran ( mai.h.tran@lacity.org ). No phone applications will be taken. We will confirm receipt of your material by email. Filing period may close at any time when sufficient resumes are received. Qualified applicants will be selected for interviews. Important Information: As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. Sign Language Interpreters, Communication Access Real-Time Transcription, Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days’ notice is strongly recommended. For additional information, please contact: Mai.H.Tran@lacity.org The City of Los Angeles is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.” For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . exempt employment If employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a “property interest” in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process. General Information About Exempt Employment Exempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest. Employees Seeking To Become Civil Service Employees There is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 4/30/24
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/9/23, 10/4/23, 12/6/23, 2/9/24, 4/5/24, 6/7/24, 8/9/24, 10/4/24, 12/6/24 Under direction, to perform a wide range of supervisory and administrative duties, including administration of contracted and County-operated mental health programs and services; supervision of programs and functions that are County-wide and department-wide in nature; supervision of mental health clinics; evaluation of services and programs; and supervision of direct mental health patient care. *Current recruitment includes (but is not limited to) positions for our Access Team. Please click here for more information on this exciting opportunity* Examples of Knowledge and Abilities Knowledge of current principles and practices of mental health administration principles of organization and supervision principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and federal and state funding techniques of contract negotiation and monitoring principles and techniques of public personnel management, with emphasis on health occupations principles and techniques of clinical interviewing, diagnosis, and treatment most current version of the Diagnosis and Statistical Manual of Mental Disorders the purposes, functions and activities of various public and private health care entities, including advocacy groups, involved in mental health and substance abuse State of California laws and regulations governing mental health care workers, nurses, physicians, and other licensed health professionals the Lanterman-Petris-Short Act, the Short-Doyle Act, and other laws and regulations regarding the delivery of mental health services psychiatric treatment modalities current trends in prevention and treatment of mental illness and substance abuse principles and techniques for on-site reviews and program evaluations techniques of planning, evaluating, and organizing a training program current social and economic factors and trends influencing community mental health and substance abuse care services differing cultural, religious, and social attitudes about mental health and substance abuse Ability to plan, organize, direct and coordinate the activities of mental health care programs and activities supervise, directly and through subordinates, a multi-disciplinary staff, including licensed mental health care providers, physicians, nurses, and support staff, and service providers under contract analyze and accurately evaluate management and organizational situations, and make recommendations for effective improvements analyze and effectively evaluate the operations and services of mental health and substance abuse programs, including those of contract providers analyze and interpret laws and regulations governing health services direct complex budget activities establish and maintain effective working relationships with department staff, subordinates, and the staffs of public and private agencies and groups involved in health programs communicate clearly and concisely orally and in writing, and before large groups make effective recommendations regarding staffing and other personnel matters Employment Qualifications Minimum Qualifications Any combination of education, training and experience likely to provide the required Knowledge and Abilities as described above. Typical ways include: Possession of a Master's or higher degree from an accredited college or university in psychology, social work, counseling, psychiatric nursing, or a related field such as health care administration, or in public administration; AND Two years of experience coordinating and/or supervising mental health and/or substance abuse program(s) which included experience in a direct care program such as a public mental health clinic or inpatient facility, OR in an administrative or non-direct care program such as client case management or contract services. Such experience should be equivalent and comparable to the duties of the County's Senior Mental Health Counselor, Senior Psychiatric Nurse, Social Service Supervisor II, Supervising Deputy Public Guardian/Conservator, or Social Worker - Master's Degree. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements 1. Some positions in this class involve responsibility for direct patient care, and persons appointed to such positions may be required, in accordance with applicable federal and/or state regulations, to possess and maintain a current valid license issued by the State of California as a Psychiatrist; Psychologist; Licensed Clinical Social Worker; Marriage, Family, and Child Counselor; or Registered Nurse. Note: Failure to maintain a required license may be cause for disciplinary action in accordance with Civil Service rules. The Civil Service Commission approved the use of selective certification for these special requirements for Mental Health Program Coordinator, May 12, 1989. 2. Persons appointed to these classes may be subject to a confidential criminal history check and fingerprinting. 3. Psychiatric health facilities such as the County's Mental Health Center are licensed and regulated by the California State Department of Mental Health; such regulations include staffing and personnel standards which may apply to some positions in these classes and may supersede the above Minimum Qualifications. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Mar 05, 2024
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/9/23, 10/4/23, 12/6/23, 2/9/24, 4/5/24, 6/7/24, 8/9/24, 10/4/24, 12/6/24 Under direction, to perform a wide range of supervisory and administrative duties, including administration of contracted and County-operated mental health programs and services; supervision of programs and functions that are County-wide and department-wide in nature; supervision of mental health clinics; evaluation of services and programs; and supervision of direct mental health patient care. *Current recruitment includes (but is not limited to) positions for our Access Team. Please click here for more information on this exciting opportunity* Examples of Knowledge and Abilities Knowledge of current principles and practices of mental health administration principles of organization and supervision principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and federal and state funding techniques of contract negotiation and monitoring principles and techniques of public personnel management, with emphasis on health occupations principles and techniques of clinical interviewing, diagnosis, and treatment most current version of the Diagnosis and Statistical Manual of Mental Disorders the purposes, functions and activities of various public and private health care entities, including advocacy groups, involved in mental health and substance abuse State of California laws and regulations governing mental health care workers, nurses, physicians, and other licensed health professionals the Lanterman-Petris-Short Act, the Short-Doyle Act, and other laws and regulations regarding the delivery of mental health services psychiatric treatment modalities current trends in prevention and treatment of mental illness and substance abuse principles and techniques for on-site reviews and program evaluations techniques of planning, evaluating, and organizing a training program current social and economic factors and trends influencing community mental health and substance abuse care services differing cultural, religious, and social attitudes about mental health and substance abuse Ability to plan, organize, direct and coordinate the activities of mental health care programs and activities supervise, directly and through subordinates, a multi-disciplinary staff, including licensed mental health care providers, physicians, nurses, and support staff, and service providers under contract analyze and accurately evaluate management and organizational situations, and make recommendations for effective improvements analyze and effectively evaluate the operations and services of mental health and substance abuse programs, including those of contract providers analyze and interpret laws and regulations governing health services direct complex budget activities establish and maintain effective working relationships with department staff, subordinates, and the staffs of public and private agencies and groups involved in health programs communicate clearly and concisely orally and in writing, and before large groups make effective recommendations regarding staffing and other personnel matters Employment Qualifications Minimum Qualifications Any combination of education, training and experience likely to provide the required Knowledge and Abilities as described above. Typical ways include: Possession of a Master's or higher degree from an accredited college or university in psychology, social work, counseling, psychiatric nursing, or a related field such as health care administration, or in public administration; AND Two years of experience coordinating and/or supervising mental health and/or substance abuse program(s) which included experience in a direct care program such as a public mental health clinic or inpatient facility, OR in an administrative or non-direct care program such as client case management or contract services. Such experience should be equivalent and comparable to the duties of the County's Senior Mental Health Counselor, Senior Psychiatric Nurse, Social Service Supervisor II, Supervising Deputy Public Guardian/Conservator, or Social Worker - Master's Degree. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements 1. Some positions in this class involve responsibility for direct patient care, and persons appointed to such positions may be required, in accordance with applicable federal and/or state regulations, to possess and maintain a current valid license issued by the State of California as a Psychiatrist; Psychologist; Licensed Clinical Social Worker; Marriage, Family, and Child Counselor; or Registered Nurse. Note: Failure to maintain a required license may be cause for disciplinary action in accordance with Civil Service rules. The Civil Service Commission approved the use of selective certification for these special requirements for Mental Health Program Coordinator, May 12, 1989. 2. Persons appointed to these classes may be subject to a confidential criminal history check and fingerprinting. 3. Psychiatric health facilities such as the County's Mental Health Center are licensed and regulated by the California State Department of Mental Health; such regulations include staffing and personnel standards which may apply to some positions in these classes and may supersede the above Minimum Qualifications. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Area Coordinator for Residence Life Housing and Residence Life Job #523717 First Review Date: Wednesday, April 10, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. (Job #523717) Student Services Professional III, Area Coordinator for Residence Life, Hiring Range: $60,300-$85,908 annually. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: The Area Coordinator for Residence Life is a live-on, full-time, 12-month, benefited position responsible for leading and directing the educational partnerships and programs in Housing and Residence Life that support the academic success of residents. Reporting to the Senior Director for Housing & Residence Life under the guidance and direction of the Assistant Director for Residence Life, the Area Coordinator will collaborate with faculty to implement and sustain Residential Learning Communities, will support the leadership development and training of students, and will support the advisement function of all student clubs and organizations in Housing and Residence Life. The Area Coordinator will supervise up to three Residence Life Coordinators who also directly support academic and educational initiatives in campus housing. In addition, this individual will coordinate all assessment projects for Housing and Residence Life to ensure the department is fulfilling its student-centered mission and that academic initiatives are supporting both persistence and academic success for resident students. The Area Coordinator participates in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Clery Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes a quick and timely response to the scene of fire alarms or resident emergencies, walking up hills and multiple staircases, and transporting emergency supplies. These tasks may need to be carried out during inclement weather, power outages, and/or elevator malfunctions This is an on-campus, in-person position. Key Responsibilities: 40% Coordinate and Implement Academically Based Residential Learning Communities Assist with the design and implementation of the overall vision for Residential Learning Communities Coordinate regular meetings with faculty, staff and other campus partners to support the development, coordination, and implementation of residential Learning Communities Serve as a campus and community resource for students, staff, and faculty by providing guidance and resources in the planning and development of future Residential Learning Communities Develop a programming plan with the residential curriculum model to support engagement and involvement of learning community residents Represent Cal Poly Humboldt at Regional and National conferences to showcase learning community program In collaboration with faculty, students, and staff develop marketing materials to promote learning communities as unique communities in the Housing portfolio Responsible for developing, implementing, and evaluating assessment efforts for Residential Learning Communities, Academic Initiatives, and other areas of Residence Life Provide Oversight for Learning Community budget and other academic initiatives. 30% Leadership and Supervision Directly supervise up to three full-time Residence Life Coordinators (RLC’s) Assist with the Recruitment, selection, training, and evaluation of RLC’s Indirect lead oversight of paraprofessional Residence Life staff Develop and implement professional and paraprofessional staff training for Residence Life staff Participate in regular strategic planning meetings with the Residence Life Leadership Team to review projects, policy, and procedures Attend and assist in the facilitation of regular team meetings Role model inclusive ways to support and advocate for students Execute the Welcome Week program in Fall & Spring semesters with focus on new/transfer and returning students Provide input on the Residence Life budget Serve as mentor and role model to paraprofessional and professional staff In the event of a Residence Life Coordinator vacancy, the Area Coordinator should be prepared to assist in assuming the role and responsibilities of the vacated position. Other duties as assigned by the Senior Director for Housing & Residence Life and the Assistant Director for Residence Life 15% Student Conduct, Intervention, and Support In conjunction with the Assistant Director for Residence Life, assist in regular review of conduct cases, and revision of Housing Guidelines in student handbook Regularly consult with the Assistant Director and Residence Life Team on conduct actions as appropriate Execute behavioral contracts as needed in consultation with Assistant Director for Residence Life Maintain open communication and foster collaboration with residence hall staff, campus police, Counseling and Psychological Services, Dean of Students Office, the Student Disability Resource Center, and others as necessary to ensure an appropriate and timely exchange of sensitive information. Coordinate crisis management efforts for over 2100 resident students with Residence Life Team Respond to violations of community standards, crises, and emergencies as needed Serve as Campus Security Authority as outlined by the Clery Act Serve as hearing officer for appeals as delegated by the Assistant Director for Residence Life Serve in duty rotation as one of the departments on-call administrators for Residence Life Coordinators to seek consultation during crises and emergencies 10% Administration Provide oversight and support to the Assessment Committee in developing departmental programming initiatives in collaboration with the Residence Life Team Develop, review, and update training manuals for Residence Life Clearly communicate, interpret, and implement complex policies and guidelines to ensure student safety and success Assist in the on-going development of policies and procedures where established responses or procedure do not exist or are not appropriate Develop and implement an assessment plan to examine effectiveness of Residential Curriculum and Residence Life Learning Outcomes In conjunction with Orientation and the Business Operations area, Plan and organize Preview Day and Preview Plus Assist with the development of strategic objectives that support the vision and mission of the department Attend regular department and supervision meetings 5% Other Duties as Assigned Knowledge, Skills, and Abilities Associated with this Position Include: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Ability to work with a diverse population in a higher education setting. Minimum Qualifications: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related Preferred Qualifications: Master's degree in student affairs, higher education, counseling, or related field. Experience working with Residential living-learning communities, identify-based groups, and/or diverse student populations, knowledge of student development theory 2 - 3 years’ experience in an on-campus student housing setting 3 years’ experience in the supervision of professional staff Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3084 Publication Date: March 27, 2024 Advertised: May 18 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Area Coordinator for Residence Life Housing and Residence Life Job #523717 First Review Date: Wednesday, April 10, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. (Job #523717) Student Services Professional III, Area Coordinator for Residence Life, Hiring Range: $60,300-$85,908 annually. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: The Area Coordinator for Residence Life is a live-on, full-time, 12-month, benefited position responsible for leading and directing the educational partnerships and programs in Housing and Residence Life that support the academic success of residents. Reporting to the Senior Director for Housing & Residence Life under the guidance and direction of the Assistant Director for Residence Life, the Area Coordinator will collaborate with faculty to implement and sustain Residential Learning Communities, will support the leadership development and training of students, and will support the advisement function of all student clubs and organizations in Housing and Residence Life. The Area Coordinator will supervise up to three Residence Life Coordinators who also directly support academic and educational initiatives in campus housing. In addition, this individual will coordinate all assessment projects for Housing and Residence Life to ensure the department is fulfilling its student-centered mission and that academic initiatives are supporting both persistence and academic success for resident students. The Area Coordinator participates in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Clery Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes a quick and timely response to the scene of fire alarms or resident emergencies, walking up hills and multiple staircases, and transporting emergency supplies. These tasks may need to be carried out during inclement weather, power outages, and/or elevator malfunctions This is an on-campus, in-person position. Key Responsibilities: 40% Coordinate and Implement Academically Based Residential Learning Communities Assist with the design and implementation of the overall vision for Residential Learning Communities Coordinate regular meetings with faculty, staff and other campus partners to support the development, coordination, and implementation of residential Learning Communities Serve as a campus and community resource for students, staff, and faculty by providing guidance and resources in the planning and development of future Residential Learning Communities Develop a programming plan with the residential curriculum model to support engagement and involvement of learning community residents Represent Cal Poly Humboldt at Regional and National conferences to showcase learning community program In collaboration with faculty, students, and staff develop marketing materials to promote learning communities as unique communities in the Housing portfolio Responsible for developing, implementing, and evaluating assessment efforts for Residential Learning Communities, Academic Initiatives, and other areas of Residence Life Provide Oversight for Learning Community budget and other academic initiatives. 30% Leadership and Supervision Directly supervise up to three full-time Residence Life Coordinators (RLC’s) Assist with the Recruitment, selection, training, and evaluation of RLC’s Indirect lead oversight of paraprofessional Residence Life staff Develop and implement professional and paraprofessional staff training for Residence Life staff Participate in regular strategic planning meetings with the Residence Life Leadership Team to review projects, policy, and procedures Attend and assist in the facilitation of regular team meetings Role model inclusive ways to support and advocate for students Execute the Welcome Week program in Fall & Spring semesters with focus on new/transfer and returning students Provide input on the Residence Life budget Serve as mentor and role model to paraprofessional and professional staff In the event of a Residence Life Coordinator vacancy, the Area Coordinator should be prepared to assist in assuming the role and responsibilities of the vacated position. Other duties as assigned by the Senior Director for Housing & Residence Life and the Assistant Director for Residence Life 15% Student Conduct, Intervention, and Support In conjunction with the Assistant Director for Residence Life, assist in regular review of conduct cases, and revision of Housing Guidelines in student handbook Regularly consult with the Assistant Director and Residence Life Team on conduct actions as appropriate Execute behavioral contracts as needed in consultation with Assistant Director for Residence Life Maintain open communication and foster collaboration with residence hall staff, campus police, Counseling and Psychological Services, Dean of Students Office, the Student Disability Resource Center, and others as necessary to ensure an appropriate and timely exchange of sensitive information. Coordinate crisis management efforts for over 2100 resident students with Residence Life Team Respond to violations of community standards, crises, and emergencies as needed Serve as Campus Security Authority as outlined by the Clery Act Serve as hearing officer for appeals as delegated by the Assistant Director for Residence Life Serve in duty rotation as one of the departments on-call administrators for Residence Life Coordinators to seek consultation during crises and emergencies 10% Administration Provide oversight and support to the Assessment Committee in developing departmental programming initiatives in collaboration with the Residence Life Team Develop, review, and update training manuals for Residence Life Clearly communicate, interpret, and implement complex policies and guidelines to ensure student safety and success Assist in the on-going development of policies and procedures where established responses or procedure do not exist or are not appropriate Develop and implement an assessment plan to examine effectiveness of Residential Curriculum and Residence Life Learning Outcomes In conjunction with Orientation and the Business Operations area, Plan and organize Preview Day and Preview Plus Assist with the development of strategic objectives that support the vision and mission of the department Attend regular department and supervision meetings 5% Other Duties as Assigned Knowledge, Skills, and Abilities Associated with this Position Include: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Ability to work with a diverse population in a higher education setting. Minimum Qualifications: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related Preferred Qualifications: Master's degree in student affairs, higher education, counseling, or related field. Experience working with Residential living-learning communities, identify-based groups, and/or diverse student populations, knowledge of student development theory 2 - 3 years’ experience in an on-campus student housing setting 3 years’ experience in the supervision of professional staff Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3084 Publication Date: March 27, 2024 Advertised: May 18 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Kitsap County Department of Human Services and Salish Behavioral Health The Salish Behavioral Health Administrative Services Organization (SBH- ASO) Division of Human Services has an exciting opportunity for a Children's Care Manager and Systems Coordinator to join our team. Our new team member will perform advanced level professional human services planning to assist with the administration of regional behavioral health programming across the 3-county region, with a focus on youth programming and child serving systems. This team member’s duties will include: ensuring the quality of behavioral health services within our community to include coordination with youth and families, treatment providers/facilities, and participation in statewide planning initiatives; assisting with behavioral health systems coordination; serving as a liaison for provider agencies and subcontractors by providing technical assistance and clinical consultation; and assisting in the development and implementation of new behavioral health programming. The successful candidate will have knowledge of Washington State behavioral health regulations and behavioral health diagnosis, treatment techniques and practices. Must have experience with program development and implementation to include monitoring grant requirements and subcontractor compliance, and the ability to administer plans based on identified community priorities. The SBH-ASO was formed through an Interlocal Agreement between Kitsap, Jefferson, and Clallam Counties. This consortium of counties provides planning, contracting and administration for the regional crisis system and limited behavioral health programs and services to low-income/uninsured individuals in the three-county region. Kitsap County serves as the Administrative Entity for SBH-ASO. The SBH-ASO Division of the Human Services Department administers an annual operating budget in excess of $17 million, including State Funding, Federal Grants and Apple Health Medicaid. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Master's Degree in the social sciences or closely related field and Four years of program related experience and One year of lead or supervisory experience Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience working in the community behavioral health system Active licensure as a Mental Health Counselor (LMHC), Marriage and Family Therapy (LMFT), or Social Work (LICSW) If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment. Travel will be required for offsite meetings with local, regional, and statewide groups as needed. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Act as clinical treatment liaison between the SBH-ASO and providers, state hospitals, inpatient facilities, and residential treatment facilities. Participate in the resolution of sensitive or complex inquiries, problems, complaints, or emergencies affecting the availability or quality of behavioral health services. Conduct utilization management reviews Address over and under-utilization through clinical consultation with providers and through review of utilization management data. Represent the SBH-ASO in local, regional, and statewide meetings as needed. Direct on-going comprehensive needs assessment, audits, and program evaluation. Audit program for compliance with federal, state, and SBH-ASO requirements. Analyze programs for effectiveness and recommend improvements to existing services and system operations. Provide planning leadership and direction and develop short and long-range plans, goals, and objectives for the behavioral health system. Work with provider agencies, consumers, and other stakeholders to plan and implement changes across the region. Serve as a liaison for provider agencies and subcontractors, providing technical assistance, consultation, and training OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. This position is open until filled, but interested applicants are encouraged to apply as soon as possible. This position will be screened weekly beginning the week of February 19, 2024. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Mar 08, 2024
Full Time
OVERVIEW Kitsap County Department of Human Services and Salish Behavioral Health The Salish Behavioral Health Administrative Services Organization (SBH- ASO) Division of Human Services has an exciting opportunity for a Children's Care Manager and Systems Coordinator to join our team. Our new team member will perform advanced level professional human services planning to assist with the administration of regional behavioral health programming across the 3-county region, with a focus on youth programming and child serving systems. This team member’s duties will include: ensuring the quality of behavioral health services within our community to include coordination with youth and families, treatment providers/facilities, and participation in statewide planning initiatives; assisting with behavioral health systems coordination; serving as a liaison for provider agencies and subcontractors by providing technical assistance and clinical consultation; and assisting in the development and implementation of new behavioral health programming. The successful candidate will have knowledge of Washington State behavioral health regulations and behavioral health diagnosis, treatment techniques and practices. Must have experience with program development and implementation to include monitoring grant requirements and subcontractor compliance, and the ability to administer plans based on identified community priorities. The SBH-ASO was formed through an Interlocal Agreement between Kitsap, Jefferson, and Clallam Counties. This consortium of counties provides planning, contracting and administration for the regional crisis system and limited behavioral health programs and services to low-income/uninsured individuals in the three-county region. Kitsap County serves as the Administrative Entity for SBH-ASO. The SBH-ASO Division of the Human Services Department administers an annual operating budget in excess of $17 million, including State Funding, Federal Grants and Apple Health Medicaid. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Master's Degree in the social sciences or closely related field and Four years of program related experience and One year of lead or supervisory experience Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience working in the community behavioral health system Active licensure as a Mental Health Counselor (LMHC), Marriage and Family Therapy (LMFT), or Social Work (LICSW) If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment. Travel will be required for offsite meetings with local, regional, and statewide groups as needed. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Act as clinical treatment liaison between the SBH-ASO and providers, state hospitals, inpatient facilities, and residential treatment facilities. Participate in the resolution of sensitive or complex inquiries, problems, complaints, or emergencies affecting the availability or quality of behavioral health services. Conduct utilization management reviews Address over and under-utilization through clinical consultation with providers and through review of utilization management data. Represent the SBH-ASO in local, regional, and statewide meetings as needed. Direct on-going comprehensive needs assessment, audits, and program evaluation. Audit program for compliance with federal, state, and SBH-ASO requirements. Analyze programs for effectiveness and recommend improvements to existing services and system operations. Provide planning leadership and direction and develop short and long-range plans, goals, and objectives for the behavioral health system. Work with provider agencies, consumers, and other stakeholders to plan and implement changes across the region. Serve as a liaison for provider agencies and subcontractors, providing technical assistance, consultation, and training OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. This position is open until filled, but interested applicants are encouraged to apply as soon as possible. This position will be screened weekly beginning the week of February 19, 2024. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Director of Residential Student Experience, the Coordinator of Student Development (CSD) provides the direction and leadership of a residence hall, apartment community or specialized off-campus student housing program. The Coordinator of Student Development is also responsible for the comprehensive implementation of a residential learning community. This position performs moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. Department Summary University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism. Key Qualifications Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated understanding of diversity, equity, inclusion and anti-oppression concepts, especially as they apply to decision-making, student development, and campus belonging. Capacity to interpret, communicate, and apply policies, procedures, program rules, and regulations. Ability to maintain highly confidential information. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population along with strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year-for-year basis. Total Compensation: Anticipated Hiring Range: $55,320 Per Year Classified Hiring Range: $55,320 - $78,672 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under general supervision of the Director of Residential Student Experience, the Coordinator of Student Development (CSD) provides the direction and leadership of a residence hall, apartment community or specialized off-campus student housing program. The Coordinator of Student Development is also responsible for the comprehensive implementation of a residential learning community. This position performs moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. Department Summary University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism. Key Qualifications Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated understanding of diversity, equity, inclusion and anti-oppression concepts, especially as they apply to decision-making, student development, and campus belonging. Capacity to interpret, communicate, and apply policies, procedures, program rules, and regulations. Ability to maintain highly confidential information. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population along with strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year-for-year basis. Total Compensation: Anticipated Hiring Range: $55,320 Per Year Classified Hiring Range: $55,320 - $78,672 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time: