Description The County of Yuba is currently recruiting for the position of Community Services Officer . Community Services Officers relieve sworn deputy sheriffs of non-hazardous police-related duties such as calls for service, criminal investigation support, crime scene processing and report writing. They act as a liaison between the Sheriff's Department and the public to promote positive public relations for the department. Community Services Officers also establish public contacts to aid in crime prevention, community-based activities, and perform related work as assigned. We are seeking dedicated, public service minded individuals to join our team in this position. Examples of Duties: Relieve sworn sheriff deputies by handling time-consuming, non-hazardous calls including: the preparation of check and fraud cases; providing traffic and/or crowd control for accidents, parades and other special functions; assisting with routine traffic matters; assisting in the location of missing juveniles and adults. Coordinate and maintain community crime prevention activities (i.e. Neighborhood Watch Program); act as a liaison between the Sheriff’s Department and the general public in regards to crime prevention activities; promote and maintain positive public contacts and relations to ensure the community remains a vital part of crime prevention; make public presentations to the community and various groups about crime trends and techniques for preventing crime; provide training to community businesses, schools, residents and other governmental agencies on home safety, school safety, drug and gang recognition/prevention, internet safety, senior fraud, identity theft, vehicle burglary/theft prevention and other crime prevention activities. Perform follow-up coroner’s casework including, making autopsy arrangements, contacting the physician(s) and making a determination as to certifying the cause of death, contacting family or next-of-kin, safeguarding and releasing property. Take and file initial reports of crimes from the public at the counter, over the telephone, on-site, or where there are no suspects at the call location; make follow-up calls as required; deliver emergency and non-emergency messages to appropriate personnel; contact appropriate sworn personnel to handle the more difficult situations; refer reports to sworn a deputy if immediate follow-up is required or when a suspect has developed. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Community Services Officer Flyer - March 2024.pdf Ideal Candidate The incumbent must be self-motivated, highly organized, accountable, and possess the ability to learn and adapt in a fast-pace, multi-tasking environment. The ideal candidate will be a team player with the ability to efficiently work independently. Provide excellent customer service to both internal and external customers and maintain flexibility for shiftwork as compulsory to the departments needs. QUALIFICATIONS: Minimum: Graduation from high school and two (2) years of related administrative experience requiring frequent public contact and the interpretation of codes, rules and regulations equivalent to the County’s class of Sheriff’s Records Clerk or Evidence Technician. Preferred: In addition to the minimum, possession of an Associate’s Degree with major course work in administration of justice, criminal justice, law enforcement or a field related to the work and possession of a P.O.S.T. Basic Certificate and up to four (4) years of responsible administrative experience in a public safety agency. Special Requirements: Minimally qualified applicants are required to submit a background packet (Personal History Statement) upon request to the Sheriff’s Department for pre-review. Must successfully complete a detailed background investigation with a fingerprint check prior to hire, and pass a medical and psychological exam. DMV printout prior to hire. Work off-hours, night, weekend and/or holiday shifts and required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please visit link . RETIREMENT: Miscellaneous Classifications Classic: 2% @55 New: 2% @ 62 RETIREMENT: Safety Classifications Classic: 2% @ 50 New: 2.7% @ 57 For more information about CalPERS Pension, please click on this CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance . DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase supplemental life insurance for themselves & dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 sessions per incident per policy year. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Deputy Sheriff’s Association (DSA) . Employees electing to enroll must see their Union Representative. To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Deputy Sheriff Association Bargaining Unit, please reference this Deputy Sheriff's Association (DSA) Benefits Summary . Special Instructions Final Filing Deadline: April 4, 2024 at 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: One-Way Video Interviews Personal History Statement (Pre-Review) Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. PERSONAL HISTORY STATEMENT: MISCELLANEOUS All applicants that successfully complete the examination process and are certified to the employment list, will be notified and must submit a complete Personal History Statement to the Sheriff's Department at the time of interview. A review of the PHS will be conducted for each candidate to determine which candidates best meet the professional standard criteria adopted by the Department. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Sheriff's Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 4/4/2024 at 5pm
Mar 23, 2024
Full Time
Description The County of Yuba is currently recruiting for the position of Community Services Officer . Community Services Officers relieve sworn deputy sheriffs of non-hazardous police-related duties such as calls for service, criminal investigation support, crime scene processing and report writing. They act as a liaison between the Sheriff's Department and the public to promote positive public relations for the department. Community Services Officers also establish public contacts to aid in crime prevention, community-based activities, and perform related work as assigned. We are seeking dedicated, public service minded individuals to join our team in this position. Examples of Duties: Relieve sworn sheriff deputies by handling time-consuming, non-hazardous calls including: the preparation of check and fraud cases; providing traffic and/or crowd control for accidents, parades and other special functions; assisting with routine traffic matters; assisting in the location of missing juveniles and adults. Coordinate and maintain community crime prevention activities (i.e. Neighborhood Watch Program); act as a liaison between the Sheriff’s Department and the general public in regards to crime prevention activities; promote and maintain positive public contacts and relations to ensure the community remains a vital part of crime prevention; make public presentations to the community and various groups about crime trends and techniques for preventing crime; provide training to community businesses, schools, residents and other governmental agencies on home safety, school safety, drug and gang recognition/prevention, internet safety, senior fraud, identity theft, vehicle burglary/theft prevention and other crime prevention activities. Perform follow-up coroner’s casework including, making autopsy arrangements, contacting the physician(s) and making a determination as to certifying the cause of death, contacting family or next-of-kin, safeguarding and releasing property. Take and file initial reports of crimes from the public at the counter, over the telephone, on-site, or where there are no suspects at the call location; make follow-up calls as required; deliver emergency and non-emergency messages to appropriate personnel; contact appropriate sworn personnel to handle the more difficult situations; refer reports to sworn a deputy if immediate follow-up is required or when a suspect has developed. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Community Services Officer Flyer - March 2024.pdf Ideal Candidate The incumbent must be self-motivated, highly organized, accountable, and possess the ability to learn and adapt in a fast-pace, multi-tasking environment. The ideal candidate will be a team player with the ability to efficiently work independently. Provide excellent customer service to both internal and external customers and maintain flexibility for shiftwork as compulsory to the departments needs. QUALIFICATIONS: Minimum: Graduation from high school and two (2) years of related administrative experience requiring frequent public contact and the interpretation of codes, rules and regulations equivalent to the County’s class of Sheriff’s Records Clerk or Evidence Technician. Preferred: In addition to the minimum, possession of an Associate’s Degree with major course work in administration of justice, criminal justice, law enforcement or a field related to the work and possession of a P.O.S.T. Basic Certificate and up to four (4) years of responsible administrative experience in a public safety agency. Special Requirements: Minimally qualified applicants are required to submit a background packet (Personal History Statement) upon request to the Sheriff’s Department for pre-review. Must successfully complete a detailed background investigation with a fingerprint check prior to hire, and pass a medical and psychological exam. DMV printout prior to hire. Work off-hours, night, weekend and/or holiday shifts and required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please visit link . RETIREMENT: Miscellaneous Classifications Classic: 2% @55 New: 2% @ 62 RETIREMENT: Safety Classifications Classic: 2% @ 50 New: 2.7% @ 57 For more information about CalPERS Pension, please click on this CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance . DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase supplemental life insurance for themselves & dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 sessions per incident per policy year. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Deputy Sheriff’s Association (DSA) . Employees electing to enroll must see their Union Representative. To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Deputy Sheriff Association Bargaining Unit, please reference this Deputy Sheriff's Association (DSA) Benefits Summary . Special Instructions Final Filing Deadline: April 4, 2024 at 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: One-Way Video Interviews Personal History Statement (Pre-Review) Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. PERSONAL HISTORY STATEMENT: MISCELLANEOUS All applicants that successfully complete the examination process and are certified to the employment list, will be notified and must submit a complete Personal History Statement to the Sheriff's Department at the time of interview. A review of the PHS will be conducted for each candidate to determine which candidates best meet the professional standard criteria adopted by the Department. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Sheriff's Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 4/4/2024 at 5pm
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: This position is responsible for providing customer service and technical support in all matters concerning Accounts Receivable and for providing a full range of general office support functions related to Financial and Student Service support. Incumbent independently exercises initiatives and judgment in making decisions consistent with standard practice and established guidelines. Duties and responsibilities Review all Accounts Receivable balances. Run monthly A/R reports from PeopleSoft, analyze outstanding account balances for validity. Reconcile and trouble shoot problem registrations and accounts. Set up and maintain monthly collection spreadsheets, compose collection letters for delinquent accounts, record holds on student records. Act as liaison to outside collection agencies and SAO. Assist on special projects as assigned. Reconcile deposits and record bulk deposits in log. Reconcile A/R and revenue account records to general ledger. Reconciling factors liaise with general accounting. Provide customer service support to Student Services and Program Specialists. Communicate with students regarding account balances, as necessary. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Post all discounts, adjustments or manual transactions to Students financial accounts. Respond to all declined credit cards and dishonored checks. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Process invoicing for the College, including 3rd parties. Maintain invoice records and Accounts Receivable spreadsheet for invoicing. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Process all purchase requisitions for the college. Ensure that each requisition is complete before submitting to the Procurement Office. Train new employees on requisition requirements. Apply invoices to purchase orders when submitting to A/P. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Alternate between primary and backup to distribute daily mail. Alternate between primary and backup to pick up and distribute payroll checks to CEGE self-support. Testing in PeopleSoft when modifications are made. Other classification-related duties as assigned. Minimum Qualifications: Required Education and Experience Equivalent to three years of progressively responsible financial record-keeping experience which has provided the knowledge and abilities required for this position. Any equivalent combination of education and experience. Required Qualifications Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; Be able to apply accounting procedures and practices to the analysis of basic accounting problems; Analyze and interpret accounting data; Apply problem solving techniques in finding solutions to basic accounting problems; Understand and apply applicable rules, regulations, policies, and procedures; Must demonstrate proficiency with Microsoft Excel and Word, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; Work independently; and make sound decisions and recommendations regarding accounting activities. Preferred Qualifications Bachelor’s degree with a major in accounting, business administration, finance or a closely related field. Knowledge of PeopleSoft preferred. Ability to exercise considerable judgment, initiative and independence to achieve results. Possess verbal communication skills to effectively communicate with students and colleague Compensation and Benefits Anticipated Hiring Range: $3,688 - $4,200 per month Classification Salary Range: $3,688 - $6,122 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Non-Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm) Summer schedule: Monday through Thursday (7:00 am - 5:30 pm) The application deadline is March 28, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Mar 15, 2024
Job Summary: This position is responsible for providing customer service and technical support in all matters concerning Accounts Receivable and for providing a full range of general office support functions related to Financial and Student Service support. Incumbent independently exercises initiatives and judgment in making decisions consistent with standard practice and established guidelines. Duties and responsibilities Review all Accounts Receivable balances. Run monthly A/R reports from PeopleSoft, analyze outstanding account balances for validity. Reconcile and trouble shoot problem registrations and accounts. Set up and maintain monthly collection spreadsheets, compose collection letters for delinquent accounts, record holds on student records. Act as liaison to outside collection agencies and SAO. Assist on special projects as assigned. Reconcile deposits and record bulk deposits in log. Reconcile A/R and revenue account records to general ledger. Reconciling factors liaise with general accounting. Provide customer service support to Student Services and Program Specialists. Communicate with students regarding account balances, as necessary. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Post all discounts, adjustments or manual transactions to Students financial accounts. Respond to all declined credit cards and dishonored checks. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Process invoicing for the College, including 3rd parties. Maintain invoice records and Accounts Receivable spreadsheet for invoicing. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Process all purchase requisitions for the college. Ensure that each requisition is complete before submitting to the Procurement Office. Train new employees on requisition requirements. Apply invoices to purchase orders when submitting to A/P. (Alphabetical split between Accounting Techs - this position primary A-M/backup N-Z) Alternate between primary and backup to distribute daily mail. Alternate between primary and backup to pick up and distribute payroll checks to CEGE self-support. Testing in PeopleSoft when modifications are made. Other classification-related duties as assigned. Minimum Qualifications: Required Education and Experience Equivalent to three years of progressively responsible financial record-keeping experience which has provided the knowledge and abilities required for this position. Any equivalent combination of education and experience. Required Qualifications Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; Be able to apply accounting procedures and practices to the analysis of basic accounting problems; Analyze and interpret accounting data; Apply problem solving techniques in finding solutions to basic accounting problems; Understand and apply applicable rules, regulations, policies, and procedures; Must demonstrate proficiency with Microsoft Excel and Word, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; Work independently; and make sound decisions and recommendations regarding accounting activities. Preferred Qualifications Bachelor’s degree with a major in accounting, business administration, finance or a closely related field. Knowledge of PeopleSoft preferred. Ability to exercise considerable judgment, initiative and independence to achieve results. Possess verbal communication skills to effectively communicate with students and colleague Compensation and Benefits Anticipated Hiring Range: $3,688 - $4,200 per month Classification Salary Range: $3,688 - $6,122 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Non-Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm) Summer schedule: Monday through Thursday (7:00 am - 5:30 pm) The application deadline is March 28, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
LA County Sanitation District
Compton Field Office, California, United States
JOB POSTING THE SANITATION DISTRICTS OF LOS ANGELES COUNTY invites applications for the position of: POSTING #SG-069-24E HOURLY - ENGINEERING TECHNICIAN I, II, III LOCATION: WASTEWATER MANAGEMENT DEPARTMENT, WASTEWATER COLLECTION SYSTEMS SECTION, SYSTEM-WIDE MAINTENANCE AND OPERATIONS GROUP , COMPTON FIELD OFFICE, COMPTON ESSENTIAL FUNCTIONS: To perform a variety of increasingly more difficult para-professional engineering duties, in support of engineering programs including landfill, gas or hazardous waste checking; wastewater system; industrial waste monitoring; health and safety; technical services; or other technical assignments. JOB SUMMARY: Under the general supervision of a Supervising Engineering Technician I, the incumbent will perform sewage flow measurement and sampling; participate in physical CCTV and photographic inspections of sewers; perform sulfide monitoring and odor surveys; conduct the sulfide circuits; monitor the ferrous chloride stations; perform liner and coating inspections; perform additional field work such as installing measuring and recording equipment, collecting measurement data and performing calculations and graphing data for engineering analysis; and perform related duties as required. This position may be filled at any of the three levels. ENGINEERING TECHNICIAN I is the entry-level class in which incumbents receive work, which provides an opportunity to learn the terminology, processes, and equipment of para-professional field engineering. The tasks assigned are less difficult and more routine than those of the Engineering Technician II or III. ENGINEERING TECHNICIAN II is the intermediate level class in which incumbents perform a variety of moderately difficult para-professional engineering work requiring the application of general technical knowledge. ENGINEERING TECHNICIAN III is the journey level class in which incumbents perform tasks requiring significant judgment, thorough knowledge and progressively responsible experience. Incumbents occasionally train or provide technical and functional direction to one or more technicians. MINIMUM QUALIFICATIONS Applicants must possess a valid California Class C driver license; -AND- for ENGINEERING TECHNICIAN I , any combination of college or work experience in environmental science, physics, engineering, biology, which provides the knowledge and abilities listed; or related scientific area is desirable; For ENGINEERING TECHNICIAN II , one year of experience as an Engineering Technician I -OR- A Bachelor of Science degree in a directly related major; For ENGINEERING TECHNICIAN III , one year of experience at or above the Engineering Technician II. NOTE: This position will require the incumbent to use respiratory equipment and pass an annual pulmonary function test. The selected candidate must be medically cleared to wear a respiratory protection device. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process for ALL CLASSES may cover a knowledge of : Basic chemistry of industrial waste, hazardous waste, methane gas, water treatment, flow monitoring, or corrosion control; methods of preparing and interpreting maps, charts, graphs, and technical reports; engineering and scientific nomenclature; sampling procedures and measurement techniques for liquids and gases; terminology and procedures related to flow measurement and control; math calculations; applicable safety practices and procedures; hazardous waste materials; methods of interpreting and presenting technical data verbally and in reports; and sample preservation techniques. The ability to : Test samples and collect data; locate monitoring stations; perform sampling and installation procedures; evaluate data; use computer software applications; perform math calculations; work in confined spaces; monitor equipment, or waste disposal; and prepare routine correspondence. ADDITIONAL INFORMATION TO APPLY: Please apply online at www.lacsd.org within the application period. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. Email is the primary form of notification during the recruitment process. Please confirm your email address is included in our application, and add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited to the written examination. The selection process will consist of a written test weighted 50%, and an interview weighted 50%. Candidates must receive a qualifying score on each selection component to move forward in the selection process. Prior to appointment, a thorough reference check will be conducted. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, which includes a drug and alcohol test, a criminal records/fingerprint check, and are also subject to review of DMV records for moving violations, chargeable accidents, or more serious charges. For questions regarding this recruitment, please contact Shelley Glasman at ext. 1340. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste into Resources REMOVE FROM BULLETIN BOARD: APRIL 04, 2024 RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. COMPENSATION Full-time Hourly Employees may be granted a 5.5% salary step increase after working 1,000 hours with a performance evaluation rating of "meets expectations" or higher. Additional step increases may be granted if the employee is rated as "meets expectations" or higher after each additional 2,000 hours of work until they reach the equivalent of the top step of the salary range for their classification. Hourly Employees may apply for a “promotional” monthly status job in a different classification after 12 months of service, and may be converted in-place to monthly status on the first of the month following 18 months of full-time Districts service. HEALTH INSURANCE MEDICAL : Employees enrolled in CalPERS may sign up for their choice of medical plan. As of January 1, 2024, the Districts contribute up to $904.95 per month for coverage of the employee only. Each employee has the option of purchasing additional medical insurance coverage for family members, through payroll deductions. OTHER: For other types of insurance coverage such as life, dental or long-term disability, employees may want to consider obtaining their own policies until such benefits are provided after conversion to monthly employment status. LEAVE TIME VACATION: Employees accrue vacation hours based on the time worked in a calendar year. Vacation hours earned in one year may be used on or after January 1 of the next year. This is the only paid time off provided to Hourly Employees and it may be used to cover absences for reasons such as illness or holidays not worked. SICK LEAVE : 40 hours or 5 days provided upon hire. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: 4/4/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
JOB POSTING THE SANITATION DISTRICTS OF LOS ANGELES COUNTY invites applications for the position of: POSTING #SG-069-24E HOURLY - ENGINEERING TECHNICIAN I, II, III LOCATION: WASTEWATER MANAGEMENT DEPARTMENT, WASTEWATER COLLECTION SYSTEMS SECTION, SYSTEM-WIDE MAINTENANCE AND OPERATIONS GROUP , COMPTON FIELD OFFICE, COMPTON ESSENTIAL FUNCTIONS: To perform a variety of increasingly more difficult para-professional engineering duties, in support of engineering programs including landfill, gas or hazardous waste checking; wastewater system; industrial waste monitoring; health and safety; technical services; or other technical assignments. JOB SUMMARY: Under the general supervision of a Supervising Engineering Technician I, the incumbent will perform sewage flow measurement and sampling; participate in physical CCTV and photographic inspections of sewers; perform sulfide monitoring and odor surveys; conduct the sulfide circuits; monitor the ferrous chloride stations; perform liner and coating inspections; perform additional field work such as installing measuring and recording equipment, collecting measurement data and performing calculations and graphing data for engineering analysis; and perform related duties as required. This position may be filled at any of the three levels. ENGINEERING TECHNICIAN I is the entry-level class in which incumbents receive work, which provides an opportunity to learn the terminology, processes, and equipment of para-professional field engineering. The tasks assigned are less difficult and more routine than those of the Engineering Technician II or III. ENGINEERING TECHNICIAN II is the intermediate level class in which incumbents perform a variety of moderately difficult para-professional engineering work requiring the application of general technical knowledge. ENGINEERING TECHNICIAN III is the journey level class in which incumbents perform tasks requiring significant judgment, thorough knowledge and progressively responsible experience. Incumbents occasionally train or provide technical and functional direction to one or more technicians. MINIMUM QUALIFICATIONS Applicants must possess a valid California Class C driver license; -AND- for ENGINEERING TECHNICIAN I , any combination of college or work experience in environmental science, physics, engineering, biology, which provides the knowledge and abilities listed; or related scientific area is desirable; For ENGINEERING TECHNICIAN II , one year of experience as an Engineering Technician I -OR- A Bachelor of Science degree in a directly related major; For ENGINEERING TECHNICIAN III , one year of experience at or above the Engineering Technician II. NOTE: This position will require the incumbent to use respiratory equipment and pass an annual pulmonary function test. The selected candidate must be medically cleared to wear a respiratory protection device. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process for ALL CLASSES may cover a knowledge of : Basic chemistry of industrial waste, hazardous waste, methane gas, water treatment, flow monitoring, or corrosion control; methods of preparing and interpreting maps, charts, graphs, and technical reports; engineering and scientific nomenclature; sampling procedures and measurement techniques for liquids and gases; terminology and procedures related to flow measurement and control; math calculations; applicable safety practices and procedures; hazardous waste materials; methods of interpreting and presenting technical data verbally and in reports; and sample preservation techniques. The ability to : Test samples and collect data; locate monitoring stations; perform sampling and installation procedures; evaluate data; use computer software applications; perform math calculations; work in confined spaces; monitor equipment, or waste disposal; and prepare routine correspondence. ADDITIONAL INFORMATION TO APPLY: Please apply online at www.lacsd.org within the application period. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. Email is the primary form of notification during the recruitment process. Please confirm your email address is included in our application, and add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited to the written examination. The selection process will consist of a written test weighted 50%, and an interview weighted 50%. Candidates must receive a qualifying score on each selection component to move forward in the selection process. Prior to appointment, a thorough reference check will be conducted. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, which includes a drug and alcohol test, a criminal records/fingerprint check, and are also subject to review of DMV records for moving violations, chargeable accidents, or more serious charges. For questions regarding this recruitment, please contact Shelley Glasman at ext. 1340. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste into Resources REMOVE FROM BULLETIN BOARD: APRIL 04, 2024 RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. COMPENSATION Full-time Hourly Employees may be granted a 5.5% salary step increase after working 1,000 hours with a performance evaluation rating of "meets expectations" or higher. Additional step increases may be granted if the employee is rated as "meets expectations" or higher after each additional 2,000 hours of work until they reach the equivalent of the top step of the salary range for their classification. Hourly Employees may apply for a “promotional” monthly status job in a different classification after 12 months of service, and may be converted in-place to monthly status on the first of the month following 18 months of full-time Districts service. HEALTH INSURANCE MEDICAL : Employees enrolled in CalPERS may sign up for their choice of medical plan. As of January 1, 2024, the Districts contribute up to $904.95 per month for coverage of the employee only. Each employee has the option of purchasing additional medical insurance coverage for family members, through payroll deductions. OTHER: For other types of insurance coverage such as life, dental or long-term disability, employees may want to consider obtaining their own policies until such benefits are provided after conversion to monthly employment status. LEAVE TIME VACATION: Employees accrue vacation hours based on the time worked in a calendar year. Vacation hours earned in one year may be used on or after January 1 of the next year. This is the only paid time off provided to Hourly Employees and it may be used to cover absences for reasons such as illness or holidays not worked. SICK LEAVE : 40 hours or 5 days provided upon hire. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: 4/4/2024 11:59 PM Pacific
City of Culver City, CA
Culver City, California, United States
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The city provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation and Community Services, and Transportation. THE POSITION General Duties: Provide basic medical care and transportation to ill and injured persons as an Emergency Medical Technician (EMT). Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of the emergency. Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician (EMT) and in accordance with established policies and procedures. Obtains and records patient vitals and circumstances of the emergency. Performs other related duties as assigned. Work Schedule: Part-time, working approximately 24 hours per week. Will normally be required to work one (1) twenty-four (24) hour shift a week. Minimum Requirements: Any combination equivalent to training and experience that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be: Within the preceding three (3) years, no terminations from employment and a good driving record, defined as: 1) no at-fault accidents, warrants, records of negligence or recklessness in driving; 2) no more than one (1) moving violation; 3) no arrests for driving under the influence of alcohol or drugs that resulted in a criminal conviction; and 4) no administrative suspension or revocation or driver license for driving under the influence of alcohol or drugs. Previous EMT and fire service experience is highly desirable. Candidates are required to meet the standards set forth in the Fire Department's Tattoo Policy (Rules and Regulations 205.28). License and Certificates : The following license/certificates are required at the time of application: Possession of a valid California class "C" driver license. California State Emergency Medical Technician (EMT) certificate. Cardiopulmonary Resuscitation (CPR) card. Possession of a valid California Motor Vehicle Ambulance Driver Certificate at the time of hire. ***LICENSE AND CERTIFICATES MUST REMAIN VALID THROUGHOUT THE HIRING PROCESS*** EXAMINATION PROCEDURES How to Apply: The following documents MUST be attached to your online application to receive consideration: Valid California State EMT certificate. Valid CPR card.An original K-4 (driving record) issued from the DMV that is no older than 30 days. ***AN ORIGINAL K-4 & REQUIRED CERTIFICATES MUST BE ATTACHED TO THE ONLINE APPLICATION TO RECEIVE CONSIDERATION*** ***PLEASE NOTE THAT WE WILL ACCEPT AN ONLINE VERSION OF YOUR K-4 DRIVING RECORD.*** Testing Process: Suitability for the position will be evaluated by an application review. This evaluation will be qualifying. Those deemed qualified will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience and personal qualifications and will be weighted at 100%. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law.
Mar 08, 2024
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The city provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation and Community Services, and Transportation. THE POSITION General Duties: Provide basic medical care and transportation to ill and injured persons as an Emergency Medical Technician (EMT). Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of the emergency. Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician (EMT) and in accordance with established policies and procedures. Obtains and records patient vitals and circumstances of the emergency. Performs other related duties as assigned. Work Schedule: Part-time, working approximately 24 hours per week. Will normally be required to work one (1) twenty-four (24) hour shift a week. Minimum Requirements: Any combination equivalent to training and experience that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be: Within the preceding three (3) years, no terminations from employment and a good driving record, defined as: 1) no at-fault accidents, warrants, records of negligence or recklessness in driving; 2) no more than one (1) moving violation; 3) no arrests for driving under the influence of alcohol or drugs that resulted in a criminal conviction; and 4) no administrative suspension or revocation or driver license for driving under the influence of alcohol or drugs. Previous EMT and fire service experience is highly desirable. Candidates are required to meet the standards set forth in the Fire Department's Tattoo Policy (Rules and Regulations 205.28). License and Certificates : The following license/certificates are required at the time of application: Possession of a valid California class "C" driver license. California State Emergency Medical Technician (EMT) certificate. Cardiopulmonary Resuscitation (CPR) card. Possession of a valid California Motor Vehicle Ambulance Driver Certificate at the time of hire. ***LICENSE AND CERTIFICATES MUST REMAIN VALID THROUGHOUT THE HIRING PROCESS*** EXAMINATION PROCEDURES How to Apply: The following documents MUST be attached to your online application to receive consideration: Valid California State EMT certificate. Valid CPR card.An original K-4 (driving record) issued from the DMV that is no older than 30 days. ***AN ORIGINAL K-4 & REQUIRED CERTIFICATES MUST BE ATTACHED TO THE ONLINE APPLICATION TO RECEIVE CONSIDERATION*** ***PLEASE NOTE THAT WE WILL ACCEPT AN ONLINE VERSION OF YOUR K-4 DRIVING RECORD.*** Testing Process: Suitability for the position will be evaluated by an application review. This evaluation will be qualifying. Those deemed qualified will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience and personal qualifications and will be weighted at 100%. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous