LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES: Applications will be accepted starting Monday, April 22, 2024, 8:00 a.m., PT through Monday, April 29, 2024, 5:00 p.m., PT. EXAM NUMBER: 42565C TYPE OF RECRUITMENT: Open Competitive Job Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS BY THE LAST DATE OF FILING SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan ( MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. This classification is compensated at the S11 salary level. DEFINITION : Under direction, plans, organizes and directs the activities of a major information systems section or a small division providing services to support achievement of departmental and County mission and objectives. May function as a departmental CIO (Chief Information Officer) in a small County department. CLASSIFICATION STANDARDS: Positions allocable to this class are allocated to a departmental centralized IT organization and are responsible for managing the staff and resources of a small division or large section that provide information technology services for business users. Information Technology Managers are classifications requiring a high degree of professional information technology knowledge as well as a broad range of management skills including organizational design, strategic planning, budgeting and personnel management. This classification differs from Principal level IT positions and IT supervisors in that they report directly to a higher level IT manager or the departmental CIO and have a high degree of responsibility for budget control and review. Incumbents in this series are distinguished from Information Technology Specialists in that their work focus is on effective management and integration of customer, staff and project relationships and results. Essential Job Functions Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff. Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination. Develops and directs the implementation of operational plans to support the County's/department's business goals. Works with department/ business managers to evaluate current and anticipated Information Technology requirements. Develops and negotiates service level agreements and manages to ensure their attainment. Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems. Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications. Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection. Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff. Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects. Manages, directs and evaluates the work of staff providing data center operations and support of hardware, software and other technology support functions. Coordinates problem solving, conflict resolution, escalations, restart and recovery. Meets and consults with customers and vendors regarding service delivery needs. Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development. Assess skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments. Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies. Conducts or oversees research and special studies and implements recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations. Manages and/or participates in department disaster recovery planning and systems security administration. Coordinates the development, implementation and administration of technical training program for business users. Requirements MINIMUM REQUIREMENTS: Option 1: A bachelor's degree* from an accredited college in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively** responsible, full-time, experience in a centralized Information Technology*** organization performing information systems analysis and design, application development, network administration or operating systems analysis; one (1) year must have been in a supervisory capacity****. Option 2: One (1) year of experience at the level of Los Angeles County class of Information Technology Supervisor , Principal Information Systems Analyst , Principal Application Developer , Principal Operating Systems Analyst , or Principal Network Systems Administrator . Option 3: Six (6) years of progressively** responsible, full-time, experience in a centralized Information Technology*** organization with at least two (2) years functioning in a supervisory capacity****. For full description of class specifications of Los Angeles County classes: Information Technology Supervisor (Item #2598), Principal Information Systems Analyst (Item #2594), Principal Application Developer (Item #2526), Principal Operating Systems Analyst (Item #2552), or Principal Network Systems Administrator (Item# 2561), please click the hyperlink on each title OR go to Department of Human Resources website at http://hr.lacounty.gov/ and type in the job title or item number under "FIND JOB DESCRIPTIONS" search box. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify for Option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion from the accredited institution which show the area of specialization with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. **Progressively responsible experience is defined as: tasks, job duties, or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility. ***Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ****Supervisory Capacity is defined as responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ENDORSEMENT OF COUNTY QUALIFICATIONS: Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for the higher-level position will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. Applicants must supply sufficient information for this evaluation to be made. Applicants claiming such experience in County service must present, within (10) calendar days of filing, written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. Credit will only be given for out-of-class experience to meet the minimum requirements. Employees do not need to submit such verification if they hold or have held one of the positions listed in the requirements, or a position deemed to be at equivalent level. Credit will only be given for out-of-class experience to meet the selection requirements. Additional Information ADDITIONAL INFORMATION IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. (Remove this bullet from all promotional bulletins) EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: A multiple choice test weighted 40%. This part of the exam will assess the following dimensions: Deductive Reasoning Analyzing Information Empathy Sharing Knowledge and Guidance Controlling Emotions Management Judgment Management Potential Achievement Responsibility Willingness to Learn Working Relationships Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Only those who achieve a passing score of 70% or higher on Part 1 will proceed to Part 2 of this examination. Part 2: A multiple choice test weighted 60%. This part of the exam will assess the following dimensions: Project Management assesses Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. ITIL assesses Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Systems Analysis assesses Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. Programming Concepts assesses Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface, Variables, Data Types, and Operators. Information Technology Security Fundamentals assesses Application Security, Architecture Security, Common Security Services, Data Security, Infrastructure Security, Network Security, Operating System Security, Threats and Countermeasures. Software Quality Assurance assesses Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, and Software Testing. Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add TerriKeam@dpss.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , donot-reply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov and governmentjobs.com to your list of approved email senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence.Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and multiple-choice tests are not reviewable by candidates per Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly.(only for register) The names of candidates receiving a passing grade in the examination will be placed on the eligible list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. (only for register) SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification lists by service areas. Candidates who wish to have their names placed on a language selective certification list must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. VACANCY INFORMATION: The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance to ensure you have sufficient time to verify your email address. You maybe required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must submit all applicable documents (proof of out-of-class experience, diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name INFORMATION TECHNOLOGY MANAGER I and exam number 42565C. Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SPECIAL INFORMATION : FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS: You may find a listing of participating libraries that offers loaning of laptops and/or mobile WIFI hotspots at lacountylibrary.org . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name INFORMATION TECHNOLOGY MANAGER I and exam number 42565C in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at TestingAccommodations@hr.lacounty.gov or LassandraHill@dpss.lacounty.gov (562) 551-3384) for exams DPSS administers. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Debbie Island and Alexander Javaherdashti Department Contact Phone: (562) 566-7541 and (562) 566-7537 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here Closing Date/Time: 4/29/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Position/Program Information FILING DATES: Applications will be accepted starting Monday, April 22, 2024, 8:00 a.m., PT through Monday, April 29, 2024, 5:00 p.m., PT. EXAM NUMBER: 42565C TYPE OF RECRUITMENT: Open Competitive Job Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS BY THE LAST DATE OF FILING SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan ( MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. This classification is compensated at the S11 salary level. DEFINITION : Under direction, plans, organizes and directs the activities of a major information systems section or a small division providing services to support achievement of departmental and County mission and objectives. May function as a departmental CIO (Chief Information Officer) in a small County department. CLASSIFICATION STANDARDS: Positions allocable to this class are allocated to a departmental centralized IT organization and are responsible for managing the staff and resources of a small division or large section that provide information technology services for business users. Information Technology Managers are classifications requiring a high degree of professional information technology knowledge as well as a broad range of management skills including organizational design, strategic planning, budgeting and personnel management. This classification differs from Principal level IT positions and IT supervisors in that they report directly to a higher level IT manager or the departmental CIO and have a high degree of responsibility for budget control and review. Incumbents in this series are distinguished from Information Technology Specialists in that their work focus is on effective management and integration of customer, staff and project relationships and results. Essential Job Functions Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff. Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination. Develops and directs the implementation of operational plans to support the County's/department's business goals. Works with department/ business managers to evaluate current and anticipated Information Technology requirements. Develops and negotiates service level agreements and manages to ensure their attainment. Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems. Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications. Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection. Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff. Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects. Manages, directs and evaluates the work of staff providing data center operations and support of hardware, software and other technology support functions. Coordinates problem solving, conflict resolution, escalations, restart and recovery. Meets and consults with customers and vendors regarding service delivery needs. Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development. Assess skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments. Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies. Conducts or oversees research and special studies and implements recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations. Manages and/or participates in department disaster recovery planning and systems security administration. Coordinates the development, implementation and administration of technical training program for business users. Requirements MINIMUM REQUIREMENTS: Option 1: A bachelor's degree* from an accredited college in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively** responsible, full-time, experience in a centralized Information Technology*** organization performing information systems analysis and design, application development, network administration or operating systems analysis; one (1) year must have been in a supervisory capacity****. Option 2: One (1) year of experience at the level of Los Angeles County class of Information Technology Supervisor , Principal Information Systems Analyst , Principal Application Developer , Principal Operating Systems Analyst , or Principal Network Systems Administrator . Option 3: Six (6) years of progressively** responsible, full-time, experience in a centralized Information Technology*** organization with at least two (2) years functioning in a supervisory capacity****. For full description of class specifications of Los Angeles County classes: Information Technology Supervisor (Item #2598), Principal Information Systems Analyst (Item #2594), Principal Application Developer (Item #2526), Principal Operating Systems Analyst (Item #2552), or Principal Network Systems Administrator (Item# 2561), please click the hyperlink on each title OR go to Department of Human Resources website at http://hr.lacounty.gov/ and type in the job title or item number under "FIND JOB DESCRIPTIONS" search box. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify for Option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion from the accredited institution which show the area of specialization with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. **Progressively responsible experience is defined as: tasks, job duties, or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility. ***Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ****Supervisory Capacity is defined as responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ENDORSEMENT OF COUNTY QUALIFICATIONS: Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for the higher-level position will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. Applicants must supply sufficient information for this evaluation to be made. Applicants claiming such experience in County service must present, within (10) calendar days of filing, written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. Credit will only be given for out-of-class experience to meet the minimum requirements. Employees do not need to submit such verification if they hold or have held one of the positions listed in the requirements, or a position deemed to be at equivalent level. Credit will only be given for out-of-class experience to meet the selection requirements. Additional Information ADDITIONAL INFORMATION IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. (Remove this bullet from all promotional bulletins) EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: A multiple choice test weighted 40%. This part of the exam will assess the following dimensions: Deductive Reasoning Analyzing Information Empathy Sharing Knowledge and Guidance Controlling Emotions Management Judgment Management Potential Achievement Responsibility Willingness to Learn Working Relationships Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Only those who achieve a passing score of 70% or higher on Part 1 will proceed to Part 2 of this examination. Part 2: A multiple choice test weighted 60%. This part of the exam will assess the following dimensions: Project Management assesses Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. ITIL assesses Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Systems Analysis assesses Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. Programming Concepts assesses Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface, Variables, Data Types, and Operators. Information Technology Security Fundamentals assesses Application Security, Architecture Security, Common Security Services, Data Security, Infrastructure Security, Network Security, Operating System Security, Threats and Countermeasures. Software Quality Assurance assesses Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, and Software Testing. Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add TerriKeam@dpss.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , donot-reply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov and governmentjobs.com to your list of approved email senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence.Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and multiple-choice tests are not reviewable by candidates per Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly.(only for register) The names of candidates receiving a passing grade in the examination will be placed on the eligible list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. (only for register) SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification lists by service areas. Candidates who wish to have their names placed on a language selective certification list must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. VACANCY INFORMATION: The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance to ensure you have sufficient time to verify your email address. You maybe required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must submit all applicable documents (proof of out-of-class experience, diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name INFORMATION TECHNOLOGY MANAGER I and exam number 42565C. Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SPECIAL INFORMATION : FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS: You may find a listing of participating libraries that offers loaning of laptops and/or mobile WIFI hotspots at lacountylibrary.org . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name INFORMATION TECHNOLOGY MANAGER I and exam number 42565C in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at TestingAccommodations@hr.lacounty.gov or LassandraHill@dpss.lacounty.gov (562) 551-3384) for exams DPSS administers. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Debbie Island and Alexander Javaherdashti Department Contact Phone: (562) 566-7541 and (562) 566-7537 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here Closing Date/Time: 4/29/2024 5:00 PM Pacific
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Operating within the Technology Support Services (TSS) of Instructional and Information Technology Services (IITS), this role supports the campus community and operates independently with minimal direction. It assumes the primary responsibility for providing advanced technical support to faculty, students, and staff. The individual in this role possesses a deep understanding of applications, business systems, and enterprise information technology environments. The technical duties encompass resolving issues related to complex network integrations, troubleshooting operating systems failures and logs, and integrating new technologies and solutions. The incumbent is also responsible for the installation, configuration, replacement, maintenance, and upgrading of networked devices, including local and network printers, computers, and databases. Additionally, this position also works collaboratively with external campus partners, vendors, cross-functional groups within the University and supports the training of new and existing team members within the support unit. Position Summary Technical Support Analyst (Information Technology Consultant - Career) We are seeking to fill two (2) openings. These are full time, exempt positions, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,912 - $5,400 per month CSU Classification Salary Range: $4,912 - $12,124 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 11, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Operating within the Technology Support Services (TSS) of Instructional and Information Technology Services (IITS), this role supports the campus community and operates independently with minimal direction. It assumes the primary responsibility for providing advanced technical support to faculty, students, and staff. The individual in this role possesses a deep understanding of applications, business systems, and enterprise information technology environments. The technical duties encompass resolving issues related to complex network integrations, troubleshooting operating systems failures and logs, and integrating new technologies and solutions. The incumbent is also responsible for the installation, configuration, replacement, maintenance, and upgrading of networked devices, including local and network printers, computers, and databases. Additionally, this position also works collaboratively with external campus partners, vendors, cross-functional groups within the University and supports the training of new and existing team members within the support unit. Position Summary Technical Support Analyst (Information Technology Consultant - Career) We are seeking to fill two (2) openings. These are full time, exempt positions, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,912 - $5,400 per month CSU Classification Salary Range: $4,912 - $12,124 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 11, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Monterey County Human Resources
Salinas, California, United States
Position Description Exam: #20/14P32/05ND Final Filing Date: Open Until Filled Priority Screening Date: Friday, October 27, 2023 All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis. DESCRIPTION: The Monterey County Auditor-Controller's Office seeks a results-oriented individual who will support management and the business needs of the County through the Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, and Budget Preparation components. The ERP Business Analyst has a high degree of interaction with management, County staff, vendors, and consultants. The incumbent must represent the Auditor-Controller's Office with tact, diplomacy, and professionalism. DEPARTMENT : The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties PARAMOUNT DUTIES: Creates, documents and maintains County business processes; sets and maintains application level security; develops and administers security definitions and profiles. Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request, Develops training curriculum and conducts training sessions. Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems. Responds to end user requests for assistance. Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met. Creates and maintains table driven business rules and other ERP application configuration settings. Develops and manages project plans to implement business solutions; monitors and communicates progress of project. Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users. Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades. Creates end user reports utilizing the vendor's report writer and query tools; automates business process by using application workflow technology. Visit the Monterey County website to view the complete Job Description: https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE IDEAL CANDIDATE : Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough knowledge of: ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax. Business Process Reengineering (BPR). ERP business solution implementation. Problem diagnosis and troubleshooting techniques. Working knowledge of: Relational database theory and design. Security methods for managing ERP system access. Principles and practices of training. Principles and methods of automated records system management. Web-based business processes; such as, recruitment, procurement, employee self-serve, etc. Skill and Ability to: Develop, communicate and execute detailed project plans. Define and document business requirements. Configure ERP application or create custom software designs. Create reports utilizing ERP application reporting tools. Establish and maintain effective working relationships and maintain high levels of customer service. Communicate effectively both orally and in writing; follow oral and written instructions. Read, understand, interpret and apply ERP system manuals. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines. Log and track new releases of software, associated functional upgrades and software patches. Coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users. Write clear and concise instructions and training plans. Microsoft Office software including Access, Power Point, Excel and Word. Examples of Experience/Education/Training The knowledge, skills, and abilities listed above may be acquired through various types of experience, education or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Completion of all coursework leading to a Bachelor's degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design or management OR A graduate-level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management. Additional Information BENEFITS Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees will be required to submit to a background investigation to include fingerprinting and a credit check and may include a review of information concerning present and/or prior employment, driving record, and record of a criminal conviction. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call Nairi Davis at (831) 755-5092. APPLICATION & SELECTION PROCEDURES Apply On-line! Our Website: http://agency.governmentjobs.com/montereycounty Applications may be obtained from and submitted to: Monterey County Auditor-Controller Department Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions Priority Screening Date: Friday, October 27, 2023 All application materials must be received by the priority screen date for a guaranteed review. Applications received after this priority screen date will be considered on an as-needed basis until the position is filled. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants who are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal-opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5092. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Apr 22, 2024
Full Time
Position Description Exam: #20/14P32/05ND Final Filing Date: Open Until Filled Priority Screening Date: Friday, October 27, 2023 All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis. DESCRIPTION: The Monterey County Auditor-Controller's Office seeks a results-oriented individual who will support management and the business needs of the County through the Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, and Budget Preparation components. The ERP Business Analyst has a high degree of interaction with management, County staff, vendors, and consultants. The incumbent must represent the Auditor-Controller's Office with tact, diplomacy, and professionalism. DEPARTMENT : The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties PARAMOUNT DUTIES: Creates, documents and maintains County business processes; sets and maintains application level security; develops and administers security definitions and profiles. Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request, Develops training curriculum and conducts training sessions. Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems. Responds to end user requests for assistance. Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met. Creates and maintains table driven business rules and other ERP application configuration settings. Develops and manages project plans to implement business solutions; monitors and communicates progress of project. Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users. Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades. Creates end user reports utilizing the vendor's report writer and query tools; automates business process by using application workflow technology. Visit the Monterey County website to view the complete Job Description: https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE IDEAL CANDIDATE : Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough knowledge of: ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax. Business Process Reengineering (BPR). ERP business solution implementation. Problem diagnosis and troubleshooting techniques. Working knowledge of: Relational database theory and design. Security methods for managing ERP system access. Principles and practices of training. Principles and methods of automated records system management. Web-based business processes; such as, recruitment, procurement, employee self-serve, etc. Skill and Ability to: Develop, communicate and execute detailed project plans. Define and document business requirements. Configure ERP application or create custom software designs. Create reports utilizing ERP application reporting tools. Establish and maintain effective working relationships and maintain high levels of customer service. Communicate effectively both orally and in writing; follow oral and written instructions. Read, understand, interpret and apply ERP system manuals. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines. Log and track new releases of software, associated functional upgrades and software patches. Coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users. Write clear and concise instructions and training plans. Microsoft Office software including Access, Power Point, Excel and Word. Examples of Experience/Education/Training The knowledge, skills, and abilities listed above may be acquired through various types of experience, education or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Completion of all coursework leading to a Bachelor's degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design or management OR A graduate-level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management. Additional Information BENEFITS Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees will be required to submit to a background investigation to include fingerprinting and a credit check and may include a review of information concerning present and/or prior employment, driving record, and record of a criminal conviction. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call Nairi Davis at (831) 755-5092. APPLICATION & SELECTION PROCEDURES Apply On-line! Our Website: http://agency.governmentjobs.com/montereycounty Applications may be obtained from and submitted to: Monterey County Auditor-Controller Department Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions Priority Screening Date: Friday, October 27, 2023 All application materials must be received by the priority screen date for a guaranteed review. Applications received after this priority screen date will be considered on an as-needed basis until the position is filled. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants who are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal-opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5092. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/29/2024 (Final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Mar 19, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/29/2024 (Final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 530462; 4/6/2024 Re-announced BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4379 - $7922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 07, 2024
Job No: 530462; 4/6/2024 Re-announced BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4379 - $7922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 530477; 4/6/2024 Re-announced BUSINESS ANALYST I Administrative Analyst Specialist Administration and Finance/Special Projects Salary Range: $3694 - $7131/Monthly Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions: Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will assist in analyzing and improving operational processes and procedures to optimize efficiency and performance within Administration and Finance. This position will collaborate with various departments and individuals to identify areas for improvement and develop effective solutions to enhance operational efficiencies within the unit; ensure operational processes are regularly reviewed and documented; analyze data and produce reports on operational performance; collaborate with cross-functional teams to implement best practices; assist in the development and maintenance of standard operating procedures (SOPs) and collaborate with management in developing and implementing new initiatives and strategies to improve overall operational efficiency; provide comprehensive support to the Administrative Operations Manager and Administration and Finance in areas such as data analytics, reporting, revenue forecasting, expenditure planning, and analysis; coordinate and track projects and initiatives; develop training materials; and establish effective communication and coordination mechanisms. Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university and/or equivalent training and one year of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Experience with Microsoft Office Suite. Experience with PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc. Excellent problem identification and resolution skills. Detail-oriented and the ability to produce accurate reports and documentation. Strong analytical skills and the ability to interpret and analyze complex data. Strong organizational skills and the ability to manage multiple projects simultaneously. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor’s degree from an accredited four-year college or university in Information Technology, Business Administration, or a related field. Experience with data analysis tools such as Tableau or Power BI is a plus. Knowledge of administration and financial business practices, policies and procedures in higher education. Understanding of enterprise systems, such as financials, budgets, human resources, and contracts. Closing Date: Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 07, 2024
Job No: 530477; 4/6/2024 Re-announced BUSINESS ANALYST I Administrative Analyst Specialist Administration and Finance/Special Projects Salary Range: $3694 - $7131/Monthly Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions: Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will assist in analyzing and improving operational processes and procedures to optimize efficiency and performance within Administration and Finance. This position will collaborate with various departments and individuals to identify areas for improvement and develop effective solutions to enhance operational efficiencies within the unit; ensure operational processes are regularly reviewed and documented; analyze data and produce reports on operational performance; collaborate with cross-functional teams to implement best practices; assist in the development and maintenance of standard operating procedures (SOPs) and collaborate with management in developing and implementing new initiatives and strategies to improve overall operational efficiency; provide comprehensive support to the Administrative Operations Manager and Administration and Finance in areas such as data analytics, reporting, revenue forecasting, expenditure planning, and analysis; coordinate and track projects and initiatives; develop training materials; and establish effective communication and coordination mechanisms. Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university and/or equivalent training and one year of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Experience with Microsoft Office Suite. Experience with PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc. Excellent problem identification and resolution skills. Detail-oriented and the ability to produce accurate reports and documentation. Strong analytical skills and the ability to interpret and analyze complex data. Strong organizational skills and the ability to manage multiple projects simultaneously. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor’s degree from an accredited four-year college or university in Information Technology, Business Administration, or a related field. Experience with data analysis tools such as Tableau or Power BI is a plus. Knowledge of administration and financial business practices, policies and procedures in higher education. Understanding of enterprise systems, such as financials, budgets, human resources, and contracts. Closing Date: Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Information Technology Consultant, Project Management Classification Information Technology Consultant - Career AutoReqId 537596 Department IT-Project Management Sub-Division IT-Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $5,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our team as the Information Technology Consultant, Project Management (Information Technology Consultant - Career). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Information Technology Director for Project Management Office, the Information Technology Consultant’s (ITC) primary responsibility is to work relatively independently to manage technical/non-technical projects as assigned. Project management includes, but not limited to, working with cross-functional project team, managing project activities, creating a project schedule, tracking tasks and timeline, communicating deliverables and project status, ensure the successful execution of projects as per plan, along with transition to operational support. The Information Technology Consultant also manages operational systems and processes that requires working with different teams. The Information Technology Consultant performs evaluations including, but not limited to, analyzing processes, workflow, and functional needs and/or develops, designs, implements, trains, and maintains systems consistent with these needs. Is responsible for documentation such as business and systems process maps, technical systems documentation, and other related documentation. Performs analytical assessments of processes and provides input on process improvements. Provides consultative support to students, staff, and faculty to enhance the use and access of technology and information systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology, or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an Associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Full life cycle system development, systems implementation experience and Business Analyst experience. Understanding of technologies such as network topology, server infrastructure and application development. Understand common IT terminologies and systems engineering concepts. Experience with ServiceNow and Smartsheet. Excellent written, verbal, and interpersonal communication skills. Understanding of IT Project Management life cycle. Knowledge of different project management methodology in information technology field. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Information Technology Consultant, Project Management Classification Information Technology Consultant - Career AutoReqId 537596 Department IT-Project Management Sub-Division IT-Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $5,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our team as the Information Technology Consultant, Project Management (Information Technology Consultant - Career). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Information Technology Director for Project Management Office, the Information Technology Consultant’s (ITC) primary responsibility is to work relatively independently to manage technical/non-technical projects as assigned. Project management includes, but not limited to, working with cross-functional project team, managing project activities, creating a project schedule, tracking tasks and timeline, communicating deliverables and project status, ensure the successful execution of projects as per plan, along with transition to operational support. The Information Technology Consultant also manages operational systems and processes that requires working with different teams. The Information Technology Consultant performs evaluations including, but not limited to, analyzing processes, workflow, and functional needs and/or develops, designs, implements, trains, and maintains systems consistent with these needs. Is responsible for documentation such as business and systems process maps, technical systems documentation, and other related documentation. Performs analytical assessments of processes and provides input on process improvements. Provides consultative support to students, staff, and faculty to enhance the use and access of technology and information systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology, or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an Associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Full life cycle system development, systems implementation experience and Business Analyst experience. Understanding of technologies such as network topology, server infrastructure and application development. Understand common IT terminologies and systems engineering concepts. Experience with ServiceNow and Smartsheet. Excellent written, verbal, and interpersonal communication skills. Understanding of IT Project Management life cycle. Knowledge of different project management methodology in information technology field. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: The Business Analyst drives the organization's continued growth and success. With a commitment to innovation, the Business Analyst seeks out, develops, and helps implement strategic solutions for improved efficiency and productivity. Applicants must be committed to discovering innovative solutions in an ever-changing digital landscape while helping guide the organization into the future. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Business Analysis Services team. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: The ability to partner with stakeholder teams. Communicate effectively and efficiently. Evaluate, analyze, and communicate systems requirements continuously. Develop, and maintain systems and process documentation. Initiate and deliver requirements and documentation and guide business owners through the EPMO Project Process. Develop relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations All you need for success: Critical skills for success are high-detail planning, expert ability to communicate, and the ability to perform top-notch analyst work. Proven experience in a systems analysis, support, or design capacity. Practical experience generating process documentation and reports. Possess proven ability to develop productive, team-oriented relationships. Excellent communicator with the ability to translate data into actionable insights. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Business Analyst ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 30, 2024
Full Time
Job Location: The office for this position is located in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: The Business Analyst drives the organization's continued growth and success. With a commitment to innovation, the Business Analyst seeks out, develops, and helps implement strategic solutions for improved efficiency and productivity. Applicants must be committed to discovering innovative solutions in an ever-changing digital landscape while helping guide the organization into the future. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Business Analysis Services team. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: The ability to partner with stakeholder teams. Communicate effectively and efficiently. Evaluate, analyze, and communicate systems requirements continuously. Develop, and maintain systems and process documentation. Initiate and deliver requirements and documentation and guide business owners through the EPMO Project Process. Develop relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations All you need for success: Critical skills for success are high-detail planning, expert ability to communicate, and the ability to perform top-notch analyst work. Proven experience in a systems analysis, support, or design capacity. Practical experience generating process documentation and reports. Possess proven ability to develop productive, team-oriented relationships. Excellent communicator with the ability to translate data into actionable insights. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Business Analyst ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: This is a professional position ..... This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Minimum Qualifications: (if specified in Job Requisition) More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 05, 2024
Full Time
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: This is a professional position ..... This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Minimum Qualifications: (if specified in Job Requisition) More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Solano County, CA
Fairfield, California, United States
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
NORTH DAKOTA OFFICE OF ATTORNEY GENERAL
Bismarck, North Dakota, United States
Summary of Work This position provides ample opportunities to work with interesting tools, engage in meaningful projects and programs, and grow personally and professionally. It is a small office that provides analysis, design, development, and support for a variety of applications, including large applications impacting a significant number of users within the Office of Attorney General and hundreds of criminal justice professionals across North Dakota. This makes the office environment dynamic, fast-paced, challenging, and collaborative. The duties of this position are varied and frequently require interpretation and independent determination of the appropriate courses of action. It requires the ability to prioritize multiple projects and roles at various stages. This position is an in-person position, located in Bismarck, North Dakota. All normal work hours will be conducted in person, in an office setting. No remote work or hybrid work is available. Duties and Tasks Business Analysis: Elicit, gather, analyze, communicate, validate, prioritize, and document business requirements, business rules, policies, and processes. Identify, manage, monitor, and respond to requirement gaps, conflicts, and risks for IT/CJIS programs, projects, support tickets, and interfaces. Translate IT/CJIS users' and stakeholders' business requirements into functional specifications for information technology or other solutions and manage specification changes. Facilitate meetings and user group sessions to gather business requirements. Identify and assess solution options with regard to technical feasibility, cost/benefit analysis, business risks, and success measures. Document solution prototypes and mock-ups. Ensure usability of technology solutions by developing, documenting, and executing test plans. Create formal test plans for projects and programs as needed. Network and collaborate with IT/CJIS stakeholders to learn about potential opportunities and/or challenges. Formulate alternative solutions to satisfy requirements, which may involve business process reengineering, deployment of information technology, and end user training. Plan and/or conduct knowledge transfers. Provide business analysis support throughout the project lifecycle for the installation, testing, data conversation, and implementation of information systems. Assist with the analysis of the organization's strategic business needs and ensure business analysis activities contribute to and achieve strategic and organizational objectives. Provide communication, presentation, and delivery of business documentation. Quality Assurance and Security: Assist with investigating sources of quality issues and identify corrective behaviors. Assist with reviewing and approving test plans and procedures. Assist with documenting FBI and OAG procedures and processes. Assist in the definition of, and ensuring adherence to, quality standards. Serve on on-call rotation. Other duties as assigned. In addition to the monthly salary based upon experience and demonstrated competency, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined benefit or defined compensation retirement plans, as well as the option to participate in the 457 deferred compensation plan, and the option to contribute to a medical spending account and dependent care account. The position also includes all and sick leave benefits. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Minimum Qualifications A bachelor's degree with a major in computer science, computer or management information systems, project management, business administration, criminal justice, or a closely related field and four years of work experience involving business analysis, computer development/programming, or technology implementation, such as requirements planning and management, elicitation, documentation, solution assessment, training, customer account management, or IT product/project management etc. Additional work experience as described may substitute for up to two years of the education requirement on a year-for-year basis. Demonstrated ability to communicate tactfully and with emphasis on customer service. Skilled at writing requirement specifications. Must have prioritization, time management, and organization skills. Ability to establish and maintain effective, harmonious working relationships with coworkers and supervisors. Ability to maintain a high degree of confidentiality. Display interpersonal skills in dealing with customers and coworkers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, and demonstrate ability to perform standard office tasks and operate standard office equipment. Strong analytical, problem-solving, and critical thinking skills. Ability to implement new systems and procedures and evaluate their effectiveness. Successful completion of the interview process, reference checks, and standard background and criminal record checks. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/01/2024
Apr 18, 2024
Full Time
Summary of Work This position provides ample opportunities to work with interesting tools, engage in meaningful projects and programs, and grow personally and professionally. It is a small office that provides analysis, design, development, and support for a variety of applications, including large applications impacting a significant number of users within the Office of Attorney General and hundreds of criminal justice professionals across North Dakota. This makes the office environment dynamic, fast-paced, challenging, and collaborative. The duties of this position are varied and frequently require interpretation and independent determination of the appropriate courses of action. It requires the ability to prioritize multiple projects and roles at various stages. This position is an in-person position, located in Bismarck, North Dakota. All normal work hours will be conducted in person, in an office setting. No remote work or hybrid work is available. Duties and Tasks Business Analysis: Elicit, gather, analyze, communicate, validate, prioritize, and document business requirements, business rules, policies, and processes. Identify, manage, monitor, and respond to requirement gaps, conflicts, and risks for IT/CJIS programs, projects, support tickets, and interfaces. Translate IT/CJIS users' and stakeholders' business requirements into functional specifications for information technology or other solutions and manage specification changes. Facilitate meetings and user group sessions to gather business requirements. Identify and assess solution options with regard to technical feasibility, cost/benefit analysis, business risks, and success measures. Document solution prototypes and mock-ups. Ensure usability of technology solutions by developing, documenting, and executing test plans. Create formal test plans for projects and programs as needed. Network and collaborate with IT/CJIS stakeholders to learn about potential opportunities and/or challenges. Formulate alternative solutions to satisfy requirements, which may involve business process reengineering, deployment of information technology, and end user training. Plan and/or conduct knowledge transfers. Provide business analysis support throughout the project lifecycle for the installation, testing, data conversation, and implementation of information systems. Assist with the analysis of the organization's strategic business needs and ensure business analysis activities contribute to and achieve strategic and organizational objectives. Provide communication, presentation, and delivery of business documentation. Quality Assurance and Security: Assist with investigating sources of quality issues and identify corrective behaviors. Assist with reviewing and approving test plans and procedures. Assist with documenting FBI and OAG procedures and processes. Assist in the definition of, and ensuring adherence to, quality standards. Serve on on-call rotation. Other duties as assigned. In addition to the monthly salary based upon experience and demonstrated competency, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined benefit or defined compensation retirement plans, as well as the option to participate in the 457 deferred compensation plan, and the option to contribute to a medical spending account and dependent care account. The position also includes all and sick leave benefits. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Minimum Qualifications A bachelor's degree with a major in computer science, computer or management information systems, project management, business administration, criminal justice, or a closely related field and four years of work experience involving business analysis, computer development/programming, or technology implementation, such as requirements planning and management, elicitation, documentation, solution assessment, training, customer account management, or IT product/project management etc. Additional work experience as described may substitute for up to two years of the education requirement on a year-for-year basis. Demonstrated ability to communicate tactfully and with emphasis on customer service. Skilled at writing requirement specifications. Must have prioritization, time management, and organization skills. Ability to establish and maintain effective, harmonious working relationships with coworkers and supervisors. Ability to maintain a high degree of confidentiality. Display interpersonal skills in dealing with customers and coworkers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, and demonstrate ability to perform standard office tasks and operate standard office equipment. Strong analytical, problem-solving, and critical thinking skills. Ability to implement new systems and procedures and evaluate their effectiveness. Successful completion of the interview process, reference checks, and standard background and criminal record checks. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/01/2024
Solano County, CA
Fairfield, California, United States
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 13, 2024
Full Time
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Information Technology Analyst. Under direction, performs advanced professional-level information technology support duties in the analysis, design, evaluation, development, programming, testing, implementation, documentation, and maintenance of a wide variety of systems and programs for OC San; provides support to departments with complex computer systems and programs and/or enterprise systems; troubleshoots, analyzes, and resolves difficult and complex systems and software problems; serves as a project manager on assigned projects; evaluates and recommends current and third party systems and applications; provides highly technical support, expertise, and training to end users; and performs duties as assigned. This selected individual will be responsible for: Designing and implementing financial reports. Prepare functional design documents for any changes or implementations for supported financial systems. Designing, writing, and updating process documentation for supported financial systems. Suggesting improvements to current processes being performed by Finance Group Work with Finance team to understand and troubleshoot key areas of business including but not limited to In-house Payroll, Procurement, General Ledger Accounts Payable, Revenue. Maintains system configuration for finance supported software. Performs system administration tasks including but not limited to periodic updates, break fix updates, and general upgrades. Performs data quality analysis during financial system implementations, upgrades and enhancements. Provides quantitative and qualitative business process analysis. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND Four (4) years of work experience in information systems or network programming and analysis. Valid California Class C Driver's License. Any combination of education and experience that provides the required knowledge, skills, and abilities may be qualifying as determined by OC San. Desirables: Experience with EnterpriseOne, Enterprise One, JD Edwards World, JDE World, Enterprise One or One World. Advanced Knowledge and understanding of the Accounting Cycle. Advanced knowledge and understanding of the Payroll Cycle. Experience supporting other areas of Finance - Accounts Payable, Procurement, Revenues. Experience supporting a Financial Budget system. Strong understanding of Application Lifecycle Management (ALM). High level problem-solving and communication skills. Ability to work independently and after-hours as needed. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs https://www.ocsan.gov/jobs https://www.ocsan.gov/jobs APPLICATIONS FILING DEADLINE: Monday, May 20, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $128,585.60 - $141,710.40 / Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. OTHER REQUIREMENTS May be required to work extended hours, including nights, weekends, and holidays when necessary. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. DISASTER SERVICE WORKERS All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Ten working days paid vacation after one year of service; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Which of the following best describes the highest level of education you have completed? High school diploma, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree 03 Please describe how your combination of education and experience provide the knowledge and skills required for this position. 04 Which of the following best describes your years of experience in information systems or network programming and analysis? No experience Less than 1 year experience 1 - 3 years experience 4 - 5 years experience 6 or more years experience 05 Have you ever administered JD Edwards or any other large ERP system? Yes No 06 If you answered Yes to the previous question, please describe your experience administering JD Edwards or other large ERP system. If you answered No, input N/A. 07 Have you supported an in-house Payroll process? Yes No 08 If you answered Yes to the previous question, please describe what Payroll system you supported and for how long. If you answered No, input N/A. 09 Have you provided IT systems support to a Finance Department? Yes No 10 If you answered Yes to the previous question, list the Finance areas you supported. If you answered No, input N/A. 11 Have you managed or been a part of a large (finance) software implementation project? Yes No 12 If you answered Yes to the previous question, briefly describe the software implementation project you managed or were part of. If you answered No, input N/A. 13 Describe your experience with handling multiple IT projects. Include in your response the number and types of projects. 14 What is your level of knowledge and understanding of the Accounting Cycle? No experience Beginner Intermediate Advance 15 What is your level of understanding of Application Lifecycle Management (ALM)? No experience Beginner Intermediate Advance 16 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 17 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Information Technology Analyst. Under direction, performs advanced professional-level information technology support duties in the analysis, design, evaluation, development, programming, testing, implementation, documentation, and maintenance of a wide variety of systems and programs for OC San; provides support to departments with complex computer systems and programs and/or enterprise systems; troubleshoots, analyzes, and resolves difficult and complex systems and software problems; serves as a project manager on assigned projects; evaluates and recommends current and third party systems and applications; provides highly technical support, expertise, and training to end users; and performs duties as assigned. This selected individual will be responsible for: Designing and implementing financial reports. Prepare functional design documents for any changes or implementations for supported financial systems. Designing, writing, and updating process documentation for supported financial systems. Suggesting improvements to current processes being performed by Finance Group Work with Finance team to understand and troubleshoot key areas of business including but not limited to In-house Payroll, Procurement, General Ledger Accounts Payable, Revenue. Maintains system configuration for finance supported software. Performs system administration tasks including but not limited to periodic updates, break fix updates, and general upgrades. Performs data quality analysis during financial system implementations, upgrades and enhancements. Provides quantitative and qualitative business process analysis. Qualifications & Requirements The successful candidate will possess: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND Four (4) years of work experience in information systems or network programming and analysis. Valid California Class C Driver's License. Any combination of education and experience that provides the required knowledge, skills, and abilities may be qualifying as determined by OC San. Desirables: Experience with EnterpriseOne, Enterprise One, JD Edwards World, JDE World, Enterprise One or One World. Advanced Knowledge and understanding of the Accounting Cycle. Advanced knowledge and understanding of the Payroll Cycle. Experience supporting other areas of Finance - Accounts Payable, Procurement, Revenues. Experience supporting a Financial Budget system. Strong understanding of Application Lifecycle Management (ALM). High level problem-solving and communication skills. Ability to work independently and after-hours as needed. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/jobs www.ocsan.gov/jobs https://www.ocsan.gov/jobs https://www.ocsan.gov/jobs APPLICATIONS FILING DEADLINE: Monday, May 20, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $128,585.60 - $141,710.40 / Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. OTHER REQUIREMENTS May be required to work extended hours, including nights, weekends, and holidays when necessary. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. DISASTER SERVICE WORKERS All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Ten working days paid vacation after one year of service; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Which of the following best describes the highest level of education you have completed? High school diploma, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree 03 Please describe how your combination of education and experience provide the knowledge and skills required for this position. 04 Which of the following best describes your years of experience in information systems or network programming and analysis? No experience Less than 1 year experience 1 - 3 years experience 4 - 5 years experience 6 or more years experience 05 Have you ever administered JD Edwards or any other large ERP system? Yes No 06 If you answered Yes to the previous question, please describe your experience administering JD Edwards or other large ERP system. If you answered No, input N/A. 07 Have you supported an in-house Payroll process? Yes No 08 If you answered Yes to the previous question, please describe what Payroll system you supported and for how long. If you answered No, input N/A. 09 Have you provided IT systems support to a Finance Department? Yes No 10 If you answered Yes to the previous question, list the Finance areas you supported. If you answered No, input N/A. 11 Have you managed or been a part of a large (finance) software implementation project? Yes No 12 If you answered Yes to the previous question, briefly describe the software implementation project you managed or were part of. If you answered No, input N/A. 13 Describe your experience with handling multiple IT projects. Include in your response the number and types of projects. 14 What is your level of knowledge and understanding of the Accounting Cycle? No experience Beginner Intermediate Advance 15 What is your level of understanding of Application Lifecycle Management (ALM)? No experience Beginner Intermediate Advance 16 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 17 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 5/20/2024 5:00 PM Pacific
CITY OF WEATHERFORD TEXAS
Weatherford, Texas, United States
The Systems Analyst will oversee the development and management of application portfolios for each department and will attain all service level agreements for the user community within the organization. Roles & Responsibilities Include: Plans, coordinates, manages, and designs all operational activities of the IT department; provides direction for IT solutions that enhance mission critical business operations. Reviews the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Develops business case justifications and cost/benefit analysis for IT spending and initiatives. Formulates and deploys long-term strategic plans for acquiring and enabling cost effective information processing and communication technologies. Oversees negotiations and administration of vendor, outsourcer, and consultant contracts and service agreements. Manages life cycle of IT projects; leads and monitors project performance and ensure project scope, time, and quality standards. Develops and reviews budget for and from IT department divisions; ensures adherence to policies, procedures, and business objectives. Qualifications • Bachelor’s degree in computer science, Computer Information Systems, or a related field. • Three years’ experience managing IT operations AND two years supervisory experience. • Project Management certificate preferred. • ITIL v3 Foundations certified preferred. • A+ and Microsoft certificates preferred. • Must have a valid Class C Texas Driver's License. Miscellaneous Information The City of Weatherford is a strong, progressive community of over 38,000 citizens, enjoying our small town feel with our big city amenities just outside of the Fort Worth Metroplex. We are expanding our team to continue our commitment and pride in our Strong Community philosophy as well as our inclusiveness and diversity. Closing Date/Time: Open Until Filled
Mar 08, 2024
The Systems Analyst will oversee the development and management of application portfolios for each department and will attain all service level agreements for the user community within the organization. Roles & Responsibilities Include: Plans, coordinates, manages, and designs all operational activities of the IT department; provides direction for IT solutions that enhance mission critical business operations. Reviews the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Develops business case justifications and cost/benefit analysis for IT spending and initiatives. Formulates and deploys long-term strategic plans for acquiring and enabling cost effective information processing and communication technologies. Oversees negotiations and administration of vendor, outsourcer, and consultant contracts and service agreements. Manages life cycle of IT projects; leads and monitors project performance and ensure project scope, time, and quality standards. Develops and reviews budget for and from IT department divisions; ensures adherence to policies, procedures, and business objectives. Qualifications • Bachelor’s degree in computer science, Computer Information Systems, or a related field. • Three years’ experience managing IT operations AND two years supervisory experience. • Project Management certificate preferred. • ITIL v3 Foundations certified preferred. • A+ and Microsoft certificates preferred. • Must have a valid Class C Texas Driver's License. Miscellaneous Information The City of Weatherford is a strong, progressive community of over 38,000 citizens, enjoying our small town feel with our big city amenities just outside of the Fort Worth Metroplex. We are expanding our team to continue our commitment and pride in our Strong Community philosophy as well as our inclusiveness and diversity. Closing Date/Time: Open Until Filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks an IT Enterprise Business Systems Analyst to research, analyze, and document effective business applications and requirements in support of business-oriented information technology implementations, under moderate supervision. The IT Enterprise BSA shall lead IT business solution analysis through a Technology Delivery process that focuses on strategic alignment with enterprise and/or departmental objectives. This position proactively initiates, plans, leads, and provides consultation on analytical and creative strategies to resolve business and technical issues and gaps confronting management in the area of planning and implementing technology solutions. This position reports to the Technology Project Management Officer of the Business Operations Liaison Team ( BOLT ). IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/29/2024 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Strong experience eliciting business and technical requirements for SaaS software implementations. Strong experience conducting public RFI (Request for Information) solicitations. Strong experience with Business Process Mapping. Strong experience managing initiatives with Microsoft Project, Microsoft Visio, and using Microsoft Office 365 or related tools. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Devises and recommends appropriate business and process solutions and serve as a change champion. Serves as a subject matter expert for analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc. Gathers business, technical and functional requirements and designs algorithms for optimization and automation. Provides support in implementation, user testing, and quality efforts. Maintains relationships with business partners and analyzes and reviews documented business requirements. Works with City IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions. Facilitates regular requirement gathering and design sessions with the user community and communicates expectations to the appropriate team. Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards. Assesses the impact of proposed solutions, facilitate deployments and minimize disruption to services. Documents user manuals to describe application installation and operating procedures. Coordinates project resources and ensures business projects are delivered on time and within budget. Provides consultative support on business-led technology initiatives. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of development, databases, and operating systems. Knowledge of system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of various software development lifecycles (e.g., Agile, Waterfall, etc.), modeling techniques, such as unified modeling language, and various techniques to elicit business requirements. Ability to rapidly acquire new information and new skills, and a desire to do so. Ability to work in a dynamic, varied, and fast-paced environment and influence and question stakeholders and partners across teams. Ability to adapt quickly to new technologies and changing business requirements and troubleshoot problems that may arise in work products. Ability to work across teams and drive decisions based on understanding of trade-offs. Ability to apply active listening and collaboration skills to effectively engage both technical and non-technical stakeholders to achieve target outcomes. Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Ability to negotiate and resolve conflicts. Ability to influence others using analytics and compelling storytelling. Skill in project management, requirements gathering, problem solving, analytics, prioritization and presentations. Skill in effectively coaching and influencing others and supports associates throughout their career growth. Skill in decision-making skills and proven ability to weigh relative costs vs. benefits. Skill in analytics, close attention to detail and advanced skills supported by strong experience using MS Office applications: Excel, Word and PowerPoint, for presentation, organization and analysis. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years; and Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these qualifications? Yes No * Are you currently an employee of the City of Austin? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations? Yes No * Describe your experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations. (Open Ended Question) * Do you have experience utilizing Business Analysis tools and techniques to support IT projects? Yes No * Describe how you use Business Analysis tools and techniques to support IT projects and list the employer where you gained this experience. (Open Ended Question) * Describe your experience with Business Process Mapping in support of IT projects and list the employer where you gained this experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks an IT Enterprise Business Systems Analyst to research, analyze, and document effective business applications and requirements in support of business-oriented information technology implementations, under moderate supervision. The IT Enterprise BSA shall lead IT business solution analysis through a Technology Delivery process that focuses on strategic alignment with enterprise and/or departmental objectives. This position proactively initiates, plans, leads, and provides consultation on analytical and creative strategies to resolve business and technical issues and gaps confronting management in the area of planning and implementing technology solutions. This position reports to the Technology Project Management Officer of the Business Operations Liaison Team ( BOLT ). IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/29/2024 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Strong experience eliciting business and technical requirements for SaaS software implementations. Strong experience conducting public RFI (Request for Information) solicitations. Strong experience with Business Process Mapping. Strong experience managing initiatives with Microsoft Project, Microsoft Visio, and using Microsoft Office 365 or related tools. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Devises and recommends appropriate business and process solutions and serve as a change champion. Serves as a subject matter expert for analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc. Gathers business, technical and functional requirements and designs algorithms for optimization and automation. Provides support in implementation, user testing, and quality efforts. Maintains relationships with business partners and analyzes and reviews documented business requirements. Works with City IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions. Facilitates regular requirement gathering and design sessions with the user community and communicates expectations to the appropriate team. Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards. Assesses the impact of proposed solutions, facilitate deployments and minimize disruption to services. Documents user manuals to describe application installation and operating procedures. Coordinates project resources and ensures business projects are delivered on time and within budget. Provides consultative support on business-led technology initiatives. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of development, databases, and operating systems. Knowledge of system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of various software development lifecycles (e.g., Agile, Waterfall, etc.), modeling techniques, such as unified modeling language, and various techniques to elicit business requirements. Ability to rapidly acquire new information and new skills, and a desire to do so. Ability to work in a dynamic, varied, and fast-paced environment and influence and question stakeholders and partners across teams. Ability to adapt quickly to new technologies and changing business requirements and troubleshoot problems that may arise in work products. Ability to work across teams and drive decisions based on understanding of trade-offs. Ability to apply active listening and collaboration skills to effectively engage both technical and non-technical stakeholders to achieve target outcomes. Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Ability to negotiate and resolve conflicts. Ability to influence others using analytics and compelling storytelling. Skill in project management, requirements gathering, problem solving, analytics, prioritization and presentations. Skill in effectively coaching and influencing others and supports associates throughout their career growth. Skill in decision-making skills and proven ability to weigh relative costs vs. benefits. Skill in analytics, close attention to detail and advanced skills supported by strong experience using MS Office applications: Excel, Word and PowerPoint, for presentation, organization and analysis. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years; and Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these qualifications? Yes No * Are you currently an employee of the City of Austin? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations? Yes No * Describe your experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations. (Open Ended Question) * Do you have experience utilizing Business Analysis tools and techniques to support IT projects? Yes No * Describe how you use Business Analysis tools and techniques to support IT projects and list the employer where you gained this experience. (Open Ended Question) * Describe your experience with Business Process Mapping in support of IT projects and list the employer where you gained this experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
State of Missouri
Jefferson City, Missouri, United States
Job Title: Contracts Principal Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Contracts Principal Management Analyst I position to perform highly specialized professional work in contracts administration on behalf of the Missouri Judiciary. Other key responsibilities include: Conducts a full range of procurement activities to include: bidding contracts for use by OSCA and the courts; participating in bid evaluations and awards; and coordinating the administration of contracts and cooperative agreements Conducts pre-proposal conferences with vendors and serves as point of contact to answers vendor questions regarding bids and/or contracts or resolve issues regarding non-compliance with contracted services or problems with product Monitors compliance with rules, policies, laws and procedures that impact purchasing Desired skills and knowledge: Thorough knowledge of state contracting process Considerable knowledge of the state and federal fiscal and appropriation process Considerable knowledge of laws, rules and regulations governing procurement Working knowledge of state and federal government Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and three years of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-30
Apr 16, 2024
Full Time
Job Title: Contracts Principal Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Contracts Principal Management Analyst I position to perform highly specialized professional work in contracts administration on behalf of the Missouri Judiciary. Other key responsibilities include: Conducts a full range of procurement activities to include: bidding contracts for use by OSCA and the courts; participating in bid evaluations and awards; and coordinating the administration of contracts and cooperative agreements Conducts pre-proposal conferences with vendors and serves as point of contact to answers vendor questions regarding bids and/or contracts or resolve issues regarding non-compliance with contracted services or problems with product Monitors compliance with rules, policies, laws and procedures that impact purchasing Desired skills and knowledge: Thorough knowledge of state contracting process Considerable knowledge of the state and federal fiscal and appropriation process Considerable knowledge of laws, rules and regulations governing procurement Working knowledge of state and federal government Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and three years of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-30
State of Missouri
Jefferson City, Missouri, United States
Job Location: Jefferson City, Missouri Why you’ll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Behavioral Health Principal Management Analyst II position to assist with system development to connect individuals charged with crimes and with complex mental health needs with critical recovery services and effective interventions to meet their mental health needs and lessen their risk of repeat crime. Other key responsibilities include: Facilitates collaboration, communication and timely responses between criminal justice entities and behavioral health systems to improve access to mental health services, deflect and defer individuals from court involvement, reduce incarceration time and enhance continuity of care. Assists courts in identifying areas of need and acts as a liaison to community and statewide resources to develop plans to expand available services to participants in the community. Coordinates with Court Services Manager or Director level positions within and external to the Missouri Judiciary for work. Makes recommendations for team development, training sessions and overall program planning and development. Facilitates mental wellness programs and initiatives for employees as directed. Minimum qualifications (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor’s degree in a related field of study or court management and 4 years of professional experience in managing behavioral or mental health programs, including experience with the criminal justice system or in the delivery of behavioral or mental health treatment services. Preferred Qualifications: Working knowledge of behavioral health conditions and treatments. Thorough knowledge of the operation of local and state court and behavioral health systems. Thorough knowledge of the general rules and regulations of the judicial system. Ability to communicate ideas effectively both orally and in writing. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits To review an interactive total compensation calculator, click the following link: Compensation Calculator If you have questions about this position please contact: OSCAHumanResources@courts.mo.gov Closing Date/Time: 2024-04-26
Apr 02, 2024
Full Time
Job Location: Jefferson City, Missouri Why you’ll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Behavioral Health Principal Management Analyst II position to assist with system development to connect individuals charged with crimes and with complex mental health needs with critical recovery services and effective interventions to meet their mental health needs and lessen their risk of repeat crime. Other key responsibilities include: Facilitates collaboration, communication and timely responses between criminal justice entities and behavioral health systems to improve access to mental health services, deflect and defer individuals from court involvement, reduce incarceration time and enhance continuity of care. Assists courts in identifying areas of need and acts as a liaison to community and statewide resources to develop plans to expand available services to participants in the community. Coordinates with Court Services Manager or Director level positions within and external to the Missouri Judiciary for work. Makes recommendations for team development, training sessions and overall program planning and development. Facilitates mental wellness programs and initiatives for employees as directed. Minimum qualifications (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor’s degree in a related field of study or court management and 4 years of professional experience in managing behavioral or mental health programs, including experience with the criminal justice system or in the delivery of behavioral or mental health treatment services. Preferred Qualifications: Working knowledge of behavioral health conditions and treatments. Thorough knowledge of the operation of local and state court and behavioral health systems. Thorough knowledge of the general rules and regulations of the judicial system. Ability to communicate ideas effectively both orally and in writing. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits To review an interactive total compensation calculator, click the following link: Compensation Calculator If you have questions about this position please contact: OSCAHumanResources@courts.mo.gov Closing Date/Time: 2024-04-26