LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: PH5688F F IRST DAY OF FILING : Friday, March 17, 2023, at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Directs the environmental health services in one of the several health services regions; or has immediate charge of a major division of the Environmental Management organization. CLASSIFICATION STANDARDS: The positions allocable to this class work under the direction of an Environmental Management bureau director in one of the several health regions, or the director of special operations and perform one of the following assignments: Environmental Health Services Manager-Bureau of Environmental Planning and Evaluative Services: The one position allocable to this assignment directs a division which provides departmental management with the following services: Analysis and recommendations on revision or development of public health laws, policies, programs and methods of program implementation; evaluation of program statistics; coordination of industry technical and advisory committees; development and preparation of environmental impact reports on health projects. This division is generally staffed with approximately 10 Environmental Health Specialists. Environmental Health Services Manager-Bureau of Consumer and Environmental Protection: Positions allocable to this assignment direct a division consisting of several units, each of which provides specialized environmental inspection or consumer protection services throughout the County. One such position directs units providing sanitation and consumer protection in the following specialties: dairies and dairy products; transient housing and institutions; food and drug law enforcement; and vector control and entomology. The other position directs several units providing specialized environmental sanitation protection in the following specialties: solid disposal; sanitation in mountain and rural areas; water service and cross-connection pollution control; public swimming pool inspection; and sewage, subdivision and water pollution control. Each one of the specialized units is headed by a Chief Environmental Health Specialist and has a staff of approximately 8-12 Environmental Health Specialists performing specialized activity. Environmental Health Services Manager - Compliance Assistance: Under the direction of the director of special operations, the one position allocable to this assignment has immediate responsibility for directing the Compliance Assistance division. This division is comprised of the Office of the Environmental Health Ombudsman, the Quality Assurance and Compliance Unit and the Consultation and Technical Assistance Unit. The Environmental Health Services Manager in this assignment functions within established departmental guidelines and policies primarily as an ombudsman, ensuring: uniformity and consistency in the interpretation and application of State and local health and safety regulations; internal inspection standardization, audits, and reviews compliance investigations are conducted without bias and findings and recommendations are factual; and the provision of technical food safety assistance to the food service industry. Each of the specialized units is supervised by a Chief Environmental Health Specialist and has a technical staff of approximately 8 Environmental Health Specialists and Technicians. Essential Job Functions Assesses the quality of inspection and enforcement activities being provided and determines the effectiveness of subordinate staff at the program, region, and district level. Recommends to a Bureau Director the addition of new and the modification of existing environmental health laws and, following adoption, formulates program, policies and procedures and participates with subordinate Chief Environmental Health Specialists in their development and implementation. Supervises Chief Environmental Health Specialists who exercise supervision over the activities of registered Environmental Health Specialist staff and acts as resource expert for subordinate staff on policy, administrative and procedural matters; provides guidance, counseling and advice on techniques of staff supervision, problem solving, policies, and methods of enforcing environmental health laws. Reviews the work of and prepares formal performance evaluations on subordinate staff; recommends promotion and transfer of staff members to better use personnel and promote individual growth and development; takes disciplinary action including verbal and written reprimands, suspensions or discharges. Occasionally resolves the more difficult problems which arise from consumer complaints lodged through City Councils or the Board of Supervisors in order to mitigate any loss of good will while ensuring continued application of applicable public health laws. Standardizes methods and procedures to provide for uniform application of City, County and State health laws and ordinances. Drafts recommendations on proposed health legislation and ordinances which affect the methods and procedures of the activities in any of the assignments. Coordinates with other functions of the environmental management program and meets with administrative personnel in governmental agencies, private industry, and citizens groups for the purpose of establishing program or policy refinements such as a more direct means of submitting complaints or requesting advice, to discuss proposed health legislation, or to keep apprized of health trends, demands and needs of the community. Occasionally meets with members of the press and other news media concerning problems of community interest such as rodent control, sewage disposal, water pollution or the safety of food supplies and consumer protection. Prepares preliminary budget requests and recommends new or revised programs and policies by analyzing statistical data and reports prepared by subordinate staff. Represent the Environmental Health Deputy or the bureau director of District Environmental Services at periodic regional or community group meetings, as needed. Requirements MINIMUM REQUIREMENTS: Two (2) years' experience at the level of Chief Environmental Health Specialist* or higher. LICENSE: Certificate as a Registered Environmental Health Specialists issued by the California Department of Public Health**. A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS II- LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, related to the requirements within your online job application under the "Experience" area . No out of class experience or withholds will be accepted for this examination. *In the County of Los Angeles, a Chief Environmental Health Specialist is defined as one who directs the environmental health program activities in a health district; or has immediate responsibility for a specialized County-wide environmental health program and has been a Registered Environmental Health Specialist for at least four (4) years . **Complete the "Certificates and Licenses" section of the application. Also, attach a legible copy of your original certificate ( not the pocket license ) as a Registered Environmental Health Specialist issued by the California Department of Public Health to your online application at the time of filing or email to HRExams@ph.lacounty.gov within fifteen (15) calendar days from the date of application submission. Additional Information EXAMINATION CONTENT: This examination will consist of a structured interview. weighted 100% assessing: Interpersonal/Customer Services Skills Analytical & Decision-Making Skills Work Skills Adaptability & Dependability Communication Candidates must achieve a passing score of 70% or higher on the examination in order to be added onto the register of eligible candidates. Passing this examination and being added to the Eligible Register (hiring list) does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. NOTE : If you are unable to attach the required documents with your application online, you must email them to hrexams@ph.lacounty.gov within fifteen (15) calendar days from the date of the application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. •Applications may be rejected at any stage of the examination and selection process. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . •Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. •Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/reopening. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: hrexams@ph.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: PH5688F F IRST DAY OF FILING : Friday, March 17, 2023, at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Directs the environmental health services in one of the several health services regions; or has immediate charge of a major division of the Environmental Management organization. CLASSIFICATION STANDARDS: The positions allocable to this class work under the direction of an Environmental Management bureau director in one of the several health regions, or the director of special operations and perform one of the following assignments: Environmental Health Services Manager-Bureau of Environmental Planning and Evaluative Services: The one position allocable to this assignment directs a division which provides departmental management with the following services: Analysis and recommendations on revision or development of public health laws, policies, programs and methods of program implementation; evaluation of program statistics; coordination of industry technical and advisory committees; development and preparation of environmental impact reports on health projects. This division is generally staffed with approximately 10 Environmental Health Specialists. Environmental Health Services Manager-Bureau of Consumer and Environmental Protection: Positions allocable to this assignment direct a division consisting of several units, each of which provides specialized environmental inspection or consumer protection services throughout the County. One such position directs units providing sanitation and consumer protection in the following specialties: dairies and dairy products; transient housing and institutions; food and drug law enforcement; and vector control and entomology. The other position directs several units providing specialized environmental sanitation protection in the following specialties: solid disposal; sanitation in mountain and rural areas; water service and cross-connection pollution control; public swimming pool inspection; and sewage, subdivision and water pollution control. Each one of the specialized units is headed by a Chief Environmental Health Specialist and has a staff of approximately 8-12 Environmental Health Specialists performing specialized activity. Environmental Health Services Manager - Compliance Assistance: Under the direction of the director of special operations, the one position allocable to this assignment has immediate responsibility for directing the Compliance Assistance division. This division is comprised of the Office of the Environmental Health Ombudsman, the Quality Assurance and Compliance Unit and the Consultation and Technical Assistance Unit. The Environmental Health Services Manager in this assignment functions within established departmental guidelines and policies primarily as an ombudsman, ensuring: uniformity and consistency in the interpretation and application of State and local health and safety regulations; internal inspection standardization, audits, and reviews compliance investigations are conducted without bias and findings and recommendations are factual; and the provision of technical food safety assistance to the food service industry. Each of the specialized units is supervised by a Chief Environmental Health Specialist and has a technical staff of approximately 8 Environmental Health Specialists and Technicians. Essential Job Functions Assesses the quality of inspection and enforcement activities being provided and determines the effectiveness of subordinate staff at the program, region, and district level. Recommends to a Bureau Director the addition of new and the modification of existing environmental health laws and, following adoption, formulates program, policies and procedures and participates with subordinate Chief Environmental Health Specialists in their development and implementation. Supervises Chief Environmental Health Specialists who exercise supervision over the activities of registered Environmental Health Specialist staff and acts as resource expert for subordinate staff on policy, administrative and procedural matters; provides guidance, counseling and advice on techniques of staff supervision, problem solving, policies, and methods of enforcing environmental health laws. Reviews the work of and prepares formal performance evaluations on subordinate staff; recommends promotion and transfer of staff members to better use personnel and promote individual growth and development; takes disciplinary action including verbal and written reprimands, suspensions or discharges. Occasionally resolves the more difficult problems which arise from consumer complaints lodged through City Councils or the Board of Supervisors in order to mitigate any loss of good will while ensuring continued application of applicable public health laws. Standardizes methods and procedures to provide for uniform application of City, County and State health laws and ordinances. Drafts recommendations on proposed health legislation and ordinances which affect the methods and procedures of the activities in any of the assignments. Coordinates with other functions of the environmental management program and meets with administrative personnel in governmental agencies, private industry, and citizens groups for the purpose of establishing program or policy refinements such as a more direct means of submitting complaints or requesting advice, to discuss proposed health legislation, or to keep apprized of health trends, demands and needs of the community. Occasionally meets with members of the press and other news media concerning problems of community interest such as rodent control, sewage disposal, water pollution or the safety of food supplies and consumer protection. Prepares preliminary budget requests and recommends new or revised programs and policies by analyzing statistical data and reports prepared by subordinate staff. Represent the Environmental Health Deputy or the bureau director of District Environmental Services at periodic regional or community group meetings, as needed. Requirements MINIMUM REQUIREMENTS: Two (2) years' experience at the level of Chief Environmental Health Specialist* or higher. LICENSE: Certificate as a Registered Environmental Health Specialists issued by the California Department of Public Health**. A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions. PHYSICAL CLASS II- LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, related to the requirements within your online job application under the "Experience" area . No out of class experience or withholds will be accepted for this examination. *In the County of Los Angeles, a Chief Environmental Health Specialist is defined as one who directs the environmental health program activities in a health district; or has immediate responsibility for a specialized County-wide environmental health program and has been a Registered Environmental Health Specialist for at least four (4) years . **Complete the "Certificates and Licenses" section of the application. Also, attach a legible copy of your original certificate ( not the pocket license ) as a Registered Environmental Health Specialist issued by the California Department of Public Health to your online application at the time of filing or email to HRExams@ph.lacounty.gov within fifteen (15) calendar days from the date of application submission. Additional Information EXAMINATION CONTENT: This examination will consist of a structured interview. weighted 100% assessing: Interpersonal/Customer Services Skills Analytical & Decision-Making Skills Work Skills Adaptability & Dependability Communication Candidates must achieve a passing score of 70% or higher on the examination in order to be added onto the register of eligible candidates. Passing this examination and being added to the Eligible Register (hiring list) does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. NOTE : If you are unable to attach the required documents with your application online, you must email them to hrexams@ph.lacounty.gov within fifteen (15) calendar days from the date of the application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. •Applications may be rejected at any stage of the examination and selection process. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . •Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. •Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/reopening. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: hrexams@ph.lacounty.gov For detailed information, please click here
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $66.17/hour ($138,104/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $66.17/hour ($138,104/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y4578D TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: November 9, 2023, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provision of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with (MAPP) guidelines and regulations . DEFINITION: Assists in planning, directing, managing, and administering revenue cycle functions of the Department of Health Services. Essential Job Functions Develop and implement overall revenue cycle strategy for DHS health system in collaboration with Patient Access Center (PAC), Utilization Management (UM), Information Technology (IT) and Health Information Management (HIM). Develop and implement best practices for coding, billing, accounts receivable, and denial management; create revenue cycle dashboard and monitor on an ongoing basis to assess achievement of benchmarks; and develop corrective actions as necessary to maximize revenues. Develop plan for corrective steps to eliminate revenue leakage; develop strategies to maximize revenue collectability from third- party payers; manage billing office operations and implement comprehensive itemized medical billing and coding; and manage Charge Data Master. Implement a new patient accounting system throughout DHS system; coordinate revenue cycle operations in DHS facilities; and provide accurate utilization and revenue data used in negotiations for capitation and fee-for-service rates with health plans. Requirements SELECTION REQUIREMENTS: Graduation from an accredited* college or university with a bachelor's degree - AND - Five (5) years of progressively responsible** experience in revenue cycle management overseeing revenue cycle operations, including managing Health Information Management, patient accounting, and billing systems for a large health care organization***. Three (3) years of the required experience must have been serving as the manager**** over a revenue cycle division with a staff of twenty-five (25) or more . DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement serving as the manager over a revenue cycle division with a staff of twenty-five (25) or more Experience managing revenue cycle operations in a public hospital health system Experience with managed care systems and capitation arrangements with health plans Experience with Cerner Health Information System LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any college work or type of degree, you must include a legible copy of your bachelor’s degree from an accredited institution at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required degree will not be accepted as meeting the stated requirements. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). **Progressively responsible is defined as experience in numerous job functions within a revenue cycle operation on an increasingly higher and higher level of job responsibilities. ***Large health care organization is defined as one that provides multiple types of medical services. ****Manager is defined as m anaging the organization, or a department, division, or equivalent scope within an organization; supervising and controlling the work of other supervisory, professional, or managerial employees; and exercising discretion over the day-to-day operations of the activity or function for which the employee has authority. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y4578D TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: November 9, 2023, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provision of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with (MAPP) guidelines and regulations . DEFINITION: Assists in planning, directing, managing, and administering revenue cycle functions of the Department of Health Services. Essential Job Functions Develop and implement overall revenue cycle strategy for DHS health system in collaboration with Patient Access Center (PAC), Utilization Management (UM), Information Technology (IT) and Health Information Management (HIM). Develop and implement best practices for coding, billing, accounts receivable, and denial management; create revenue cycle dashboard and monitor on an ongoing basis to assess achievement of benchmarks; and develop corrective actions as necessary to maximize revenues. Develop plan for corrective steps to eliminate revenue leakage; develop strategies to maximize revenue collectability from third- party payers; manage billing office operations and implement comprehensive itemized medical billing and coding; and manage Charge Data Master. Implement a new patient accounting system throughout DHS system; coordinate revenue cycle operations in DHS facilities; and provide accurate utilization and revenue data used in negotiations for capitation and fee-for-service rates with health plans. Requirements SELECTION REQUIREMENTS: Graduation from an accredited* college or university with a bachelor's degree - AND - Five (5) years of progressively responsible** experience in revenue cycle management overseeing revenue cycle operations, including managing Health Information Management, patient accounting, and billing systems for a large health care organization***. Three (3) years of the required experience must have been serving as the manager**** over a revenue cycle division with a staff of twenty-five (25) or more . DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement serving as the manager over a revenue cycle division with a staff of twenty-five (25) or more Experience managing revenue cycle operations in a public hospital health system Experience with managed care systems and capitation arrangements with health plans Experience with Cerner Health Information System LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any college work or type of degree, you must include a legible copy of your bachelor’s degree from an accredited institution at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required degree will not be accepted as meeting the stated requirements. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). **Progressively responsible is defined as experience in numerous job functions within a revenue cycle operation on an increasingly higher and higher level of job responsibilities. ***Large health care organization is defined as one that provides multiple types of medical services. ****Manager is defined as m anaging the organization, or a department, division, or equivalent scope within an organization; supervising and controlling the work of other supervisory, professional, or managerial employees; and exercising discretion over the day-to-day operations of the activity or function for which the employee has authority. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
Mar 09, 2024
Full Time
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 5, 2024 at 11:59 PM (PT) . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Vanessa Rosas at 714.480.2867 or by email at Vanessa.Rosas@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/5/2024 11:59 PM Pacific
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position *** Open Until Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 The Behavioral Health Division is offering an excellent employment opportunity with its three (3) Mental Health Program Manager positions: One position in the Mental Health Access Line & Care Management Unit One position in Forensic Services One position in Children's Wraparound Services Two positions in Detention Mental Health PLEASE NOTE: The eligible list resulting from this recruitment may also be used to fill future vacancies within other divisions. Mental Health Access Line & Care Management Unit: The Program Manager over the Mental Health Access Line and Care Management unit oversees and monitors the delivery of mental health services to Medi-Cal beneficiaries county-wide. The Access Line is the main entry point into the system of care where callers are screened and referred for mental health services. The Care Management Unit is responsible for utilization management, ensuring the quality of care, recruiting, contracting, and monitoring network providers, and paying outpatient and inpatient provider claims. Some responsibilities include coordinating with various stakeholders to oversee operations for two distinct lines of business (Specialty Mental Health Services and Non-Specialty Mental Health Services); overseeing recruitment, contract management/budget for network providers; and managing data collection/analysis for program monitoring and improvement. Forensic Services: The Forensic Services Program Manager is responsible for multiple programs that partner with various aspects of the justice system (courts, local police departments, Probation, Public Defender’s office, and District Attorney’s office). Responsibilities include coordination of services with community partners, managing data collection according to funding source requirements, participating in Assisted Outpatient Treatment (AOT) quarterly stakeholder meetings, overseeing service provision of community-based organizations, coordinating services with local custody, and working closely with the Forensics Chief on implementation of Care Court requirements. Children's Wraparound Services The Wraparound Program Manager is responsible for operations of our County-wide Wraparound program and will oversee the work of Wraparound facilitators, our Mentorship program, and our Family Services Coordinator. The selected candidate will be responsible for ongoing training of program staff, implementation of Wraparound services to model fidelity, and coordinating county-wide Wraparound services, including those of contracted providers. In collaboration with the Child Welfare Department, the selected candidate will coordinate the Wraparound care for foster youth and the implementation of the Families First Prevention Services Act (FFPSA) Wraparound Aftercare mandate. In addition, the candidate will provide clinical supervision and oversight of the Mt Diablo Counseling and Wraparound Clinic. Detention Mental Health The Detention Mental Health Program Manager will work under the supervision of the Detention Mental Health Program Chief to promote and monitor behavioral health services for patients at the Martinez Detention Facility, West County Detention Facility and Marsh Creek Detention Facility. The selected candidate will also be responsible for assisting with the development of programs, policies, participating in the quality improvement program, providing direct supervision to clinical staff, leading the clinical team at the adult detention facilities, and collaborating with justice partners and the community to improve the detention mental health delivery system. We are looking for someone who: Handles stress well . You will need to remain calm under pressure while addressing demands from multiple sources Is a team player . You will be responsible for providing effective and supportive feedback to team members Is flexible . You will need to adjust quickly during periods of prolonged stress Is focused . You will need to manage larger program goals without being distracted by less important matters Has a leadership mindset . You will lead a team through service and support of their work and efforts What you will typically be responsible for: Auditing the staff’s adherence to standard work and workflows Providing feedback to the team regarding performance and understanding of workflows Reporting on the team’s compliance with workflows Facilitating improvement meetings, staff meetings, and coaching staff on an individual basis Hiring, training, onboarding new staff, and maintaining personnel folders Developing surveillance strategies for Key Performance Indicators, program requirements, and compliance metrics Reviewing critical clinical practices for patient and staff safety Coordinating program activities with sister agencies across systems A few reasons why you might love this job: You will support the creation and maintenance of a healthcare system that supports patient and staff safety You will work with a highly dedicated and diverse team of professionals who value the service of others You will contribute to a dynamic organization that embraces creativity, learning, and mutual support A few challenges you might face in this job: You will need to provide support and structure for team members who provide direct service to populations experiencing complex needs You will be responsible for analyzing and assessing complex problems that occur across and between professional disciplines You will need to remain focused and organized in a fast pace work environment Competencies Required: Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Leveraging Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Managing & Facilitating Change: Addressing key factors that influence successful organizational change Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Read the complete job description by clicking this link. The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: 1. Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. 2. Positions assigned to manage a mental health clinic or program which requires clinical supervision of staff must possess one of the following professional licenses: Either: a. A valid license issued by the State of California, Board of Behavioral Sciences as a: Licensed Clinical Social Worker (LCSW) , or Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC); or b. A valid license as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Education: Possession of a Master's degree from an accredited college or university with major in psychology, social work, counseling or a closely related field. Experience: Three (3) years of full-time post-licensure experience, or its equivalent, providing mental health services in a behavioral health program or agency, one (1) year of which must have included supervising either a direct care program such as a public mental health clinic or inpatient facility, OR three (3) years of full-time experience or its equivalent, in mental health program administration, one (1) year of which must have included administrative responsibility for mental health programs/services and the supervision of subordinate staff. ** Please be sure to attach your CA Board of Behavioral Sciences license and degree to your application. ** Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Remote Behavioral Consistency Questionnaire: Candidates will provide written responses to a series of writing prompts. The Behavioral Questionnaire is designed to measure a candidate’s knowledge, skills and abilities in job related areas which may include, but are not limited to: Action & Results Focused, Informing, Handling & Resolving Conflict, Leadership, Driving Results, and Managing & Facilitating Change. (Weighted 100%) TENTATIVE EXAM DATES periodically until all positions are filled The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Jenny Nguyen at jenny.d.nguyen@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position *** Open Until Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 The Behavioral Health Division is offering an excellent employment opportunity with its three (3) Mental Health Program Manager positions: One position in the Mental Health Access Line & Care Management Unit One position in Forensic Services One position in Children's Wraparound Services Two positions in Detention Mental Health PLEASE NOTE: The eligible list resulting from this recruitment may also be used to fill future vacancies within other divisions. Mental Health Access Line & Care Management Unit: The Program Manager over the Mental Health Access Line and Care Management unit oversees and monitors the delivery of mental health services to Medi-Cal beneficiaries county-wide. The Access Line is the main entry point into the system of care where callers are screened and referred for mental health services. The Care Management Unit is responsible for utilization management, ensuring the quality of care, recruiting, contracting, and monitoring network providers, and paying outpatient and inpatient provider claims. Some responsibilities include coordinating with various stakeholders to oversee operations for two distinct lines of business (Specialty Mental Health Services and Non-Specialty Mental Health Services); overseeing recruitment, contract management/budget for network providers; and managing data collection/analysis for program monitoring and improvement. Forensic Services: The Forensic Services Program Manager is responsible for multiple programs that partner with various aspects of the justice system (courts, local police departments, Probation, Public Defender’s office, and District Attorney’s office). Responsibilities include coordination of services with community partners, managing data collection according to funding source requirements, participating in Assisted Outpatient Treatment (AOT) quarterly stakeholder meetings, overseeing service provision of community-based organizations, coordinating services with local custody, and working closely with the Forensics Chief on implementation of Care Court requirements. Children's Wraparound Services The Wraparound Program Manager is responsible for operations of our County-wide Wraparound program and will oversee the work of Wraparound facilitators, our Mentorship program, and our Family Services Coordinator. The selected candidate will be responsible for ongoing training of program staff, implementation of Wraparound services to model fidelity, and coordinating county-wide Wraparound services, including those of contracted providers. In collaboration with the Child Welfare Department, the selected candidate will coordinate the Wraparound care for foster youth and the implementation of the Families First Prevention Services Act (FFPSA) Wraparound Aftercare mandate. In addition, the candidate will provide clinical supervision and oversight of the Mt Diablo Counseling and Wraparound Clinic. Detention Mental Health The Detention Mental Health Program Manager will work under the supervision of the Detention Mental Health Program Chief to promote and monitor behavioral health services for patients at the Martinez Detention Facility, West County Detention Facility and Marsh Creek Detention Facility. The selected candidate will also be responsible for assisting with the development of programs, policies, participating in the quality improvement program, providing direct supervision to clinical staff, leading the clinical team at the adult detention facilities, and collaborating with justice partners and the community to improve the detention mental health delivery system. We are looking for someone who: Handles stress well . You will need to remain calm under pressure while addressing demands from multiple sources Is a team player . You will be responsible for providing effective and supportive feedback to team members Is flexible . You will need to adjust quickly during periods of prolonged stress Is focused . You will need to manage larger program goals without being distracted by less important matters Has a leadership mindset . You will lead a team through service and support of their work and efforts What you will typically be responsible for: Auditing the staff’s adherence to standard work and workflows Providing feedback to the team regarding performance and understanding of workflows Reporting on the team’s compliance with workflows Facilitating improvement meetings, staff meetings, and coaching staff on an individual basis Hiring, training, onboarding new staff, and maintaining personnel folders Developing surveillance strategies for Key Performance Indicators, program requirements, and compliance metrics Reviewing critical clinical practices for patient and staff safety Coordinating program activities with sister agencies across systems A few reasons why you might love this job: You will support the creation and maintenance of a healthcare system that supports patient and staff safety You will work with a highly dedicated and diverse team of professionals who value the service of others You will contribute to a dynamic organization that embraces creativity, learning, and mutual support A few challenges you might face in this job: You will need to provide support and structure for team members who provide direct service to populations experiencing complex needs You will be responsible for analyzing and assessing complex problems that occur across and between professional disciplines You will need to remain focused and organized in a fast pace work environment Competencies Required: Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Leveraging Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Managing & Facilitating Change: Addressing key factors that influence successful organizational change Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Read the complete job description by clicking this link. The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: 1. Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. 2. Positions assigned to manage a mental health clinic or program which requires clinical supervision of staff must possess one of the following professional licenses: Either: a. A valid license issued by the State of California, Board of Behavioral Sciences as a: Licensed Clinical Social Worker (LCSW) , or Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC); or b. A valid license as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Education: Possession of a Master's degree from an accredited college or university with major in psychology, social work, counseling or a closely related field. Experience: Three (3) years of full-time post-licensure experience, or its equivalent, providing mental health services in a behavioral health program or agency, one (1) year of which must have included supervising either a direct care program such as a public mental health clinic or inpatient facility, OR three (3) years of full-time experience or its equivalent, in mental health program administration, one (1) year of which must have included administrative responsibility for mental health programs/services and the supervision of subordinate staff. ** Please be sure to attach your CA Board of Behavioral Sciences license and degree to your application. ** Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Remote Behavioral Consistency Questionnaire: Candidates will provide written responses to a series of writing prompts. The Behavioral Questionnaire is designed to measure a candidate’s knowledge, skills and abilities in job related areas which may include, but are not limited to: Action & Results Focused, Informing, Handling & Resolving Conflict, Leadership, Driving Results, and Managing & Facilitating Change. (Weighted 100%) TENTATIVE EXAM DATES periodically until all positions are filled The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Jenny Nguyen at jenny.d.nguyen@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Ventura County Health Care Agency
Ventura, CA, USA
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Mar 05, 2024
Full Time
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Monterey County Human Resources
Salinas, California, United States
Position Description Public Health Program Manager I $7,995-$10,919 per month Final Filing Date: Monday, April 22, 2024 Exam 24/14C80/03PH SUMMARY OF POSITION The Health Department seeks to fill a new full-time Public Health Program Manager I (PMI) in its Policy, Evaluation and Planning (PEP) Unit. The PMI will oversee and supervise staff that lead development and implementation of several Health Equity and Access to Care projects. The PMI will manage the staffing, coaching, and health education and outreach efforts of a team of staff who will be responsible for day-to-day operations for numerous projects. Various projects will require fiscal oversight, including tracking of expenditures and development of revenue potential through Medi-Cal billing and technical assistance under the State’s CalAIM Initiative. The PMI will oversee contracts for projects and will participate in or lead collaboratives or initiatives that could advance health equity, serving as an important County lead on health equity projects This work will support MCHD’s efforts to address structural, social, and environmental (i.e., root cause) factors that impact health outcomes and inequities. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Plans, organizes, and coordinates the provision of health services programs; establishes program goals; prepares program plans and updates; recruits program service providers; reviews and approves applications from prospective providers of program services. Makes presentations to other service agencies and the public in order to increase awareness of program services; acts as departmental liaison to representatives of other agencies during audits and inspections, ensuring access to needed information and answering questions about audit exceptions or other matters. Prepares and monitors program budget; analyzes program data to identify funding and other trends; approves payments to providers; prepares and submits claims to other agencies for reimbursement for services provided. Assists service providers with administrative and technical matters, by performing such tasks as: helping to resolve billing problems, monitoring the quality of care provided, and ensuring that providers understand program guidelines and provide service in accordance with those guidelines. Selects and trains employees; assigns and reviews work; establishes standards and evaluates performance; takes and approves disciplinary actions. Prepares and supervises the preparation of policies, procedures, administrative manuals, guidelines and standards. Analyzes and interpret new and proposed legislations to determine impact on program, procedures, and providers; makes recommendation on and implements operational or programmatic changes. To view the complete classification description, please visit the County of Monterey website: Public Health Program Manager I THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge: Principles and practices of public health administration Working Knowledge: Laws pertaining to the practice of public health in the State of California. Principles of supervision and training. Principles and procedures for planning, organizing, and directing public health programs. Program management, including funding sources, grant proposal writing, program evaluation, fiscal management and budget. Skill and Ability to: Plan, organize, direct, schedule, set performance standards and evaluate the work of staff. Devise and adapt work procedures to meet changing needs. Understand, interpret, explain and apply laws, regulations, policies and written and oral directions. Analyze and prepare grant proposals, contracts and budgets. Assume a leadership role in community health programs. Prepare and present clear and concise reports, instructions and correspondence. Design and deliver in-service training programs. Develop and evaluate programs, policies and procedures and implements as approved. Learn to input, access and analyze data using a computer terminal. Provide excellent and courteous customer service and establish and maintain effective working relationships. Communicate effectively in writing in order to prepare a variety of reports, correspondence and memoranda. Desirable Qualifications: Ability to speak, read and write English and Spanish. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education : Bachelor’s degree with a major in health education and nutrition, public health, social work, public administration, or related field applicable to the program area. Experience : Two years of administrative or managerial experience in a health, social or community services organization, including significant responsibility for one or more of the following: program and budget development, funding utilization, coordination of community resources or program evaluation. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C Driver's license or the ability to provide alternative transportation that is approved by the appointing authority. Be available to work a flexible schedule including evenings and some weekends or holidays during times of disaster or emergency. Complete and successfully pass the Health Department background investigation process including a Department of Justice fingerprinting check. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit X Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by April 22, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM Monterey County Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 Fax: (831) 775-8084 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or Written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the final filing date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. Equal Opportunity and Reasonable Accommodation Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, and activities. To request a reasonable accommodation, contact Priscilla Herrera, Personnel Analyst at 831-755-4515 or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 4/22/2024 12:00 AM Pacific
Mar 23, 2024
Full Time
Position Description Public Health Program Manager I $7,995-$10,919 per month Final Filing Date: Monday, April 22, 2024 Exam 24/14C80/03PH SUMMARY OF POSITION The Health Department seeks to fill a new full-time Public Health Program Manager I (PMI) in its Policy, Evaluation and Planning (PEP) Unit. The PMI will oversee and supervise staff that lead development and implementation of several Health Equity and Access to Care projects. The PMI will manage the staffing, coaching, and health education and outreach efforts of a team of staff who will be responsible for day-to-day operations for numerous projects. Various projects will require fiscal oversight, including tracking of expenditures and development of revenue potential through Medi-Cal billing and technical assistance under the State’s CalAIM Initiative. The PMI will oversee contracts for projects and will participate in or lead collaboratives or initiatives that could advance health equity, serving as an important County lead on health equity projects This work will support MCHD’s efforts to address structural, social, and environmental (i.e., root cause) factors that impact health outcomes and inequities. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Plans, organizes, and coordinates the provision of health services programs; establishes program goals; prepares program plans and updates; recruits program service providers; reviews and approves applications from prospective providers of program services. Makes presentations to other service agencies and the public in order to increase awareness of program services; acts as departmental liaison to representatives of other agencies during audits and inspections, ensuring access to needed information and answering questions about audit exceptions or other matters. Prepares and monitors program budget; analyzes program data to identify funding and other trends; approves payments to providers; prepares and submits claims to other agencies for reimbursement for services provided. Assists service providers with administrative and technical matters, by performing such tasks as: helping to resolve billing problems, monitoring the quality of care provided, and ensuring that providers understand program guidelines and provide service in accordance with those guidelines. Selects and trains employees; assigns and reviews work; establishes standards and evaluates performance; takes and approves disciplinary actions. Prepares and supervises the preparation of policies, procedures, administrative manuals, guidelines and standards. Analyzes and interpret new and proposed legislations to determine impact on program, procedures, and providers; makes recommendation on and implements operational or programmatic changes. To view the complete classification description, please visit the County of Monterey website: Public Health Program Manager I THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge: Principles and practices of public health administration Working Knowledge: Laws pertaining to the practice of public health in the State of California. Principles of supervision and training. Principles and procedures for planning, organizing, and directing public health programs. Program management, including funding sources, grant proposal writing, program evaluation, fiscal management and budget. Skill and Ability to: Plan, organize, direct, schedule, set performance standards and evaluate the work of staff. Devise and adapt work procedures to meet changing needs. Understand, interpret, explain and apply laws, regulations, policies and written and oral directions. Analyze and prepare grant proposals, contracts and budgets. Assume a leadership role in community health programs. Prepare and present clear and concise reports, instructions and correspondence. Design and deliver in-service training programs. Develop and evaluate programs, policies and procedures and implements as approved. Learn to input, access and analyze data using a computer terminal. Provide excellent and courteous customer service and establish and maintain effective working relationships. Communicate effectively in writing in order to prepare a variety of reports, correspondence and memoranda. Desirable Qualifications: Ability to speak, read and write English and Spanish. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education : Bachelor’s degree with a major in health education and nutrition, public health, social work, public administration, or related field applicable to the program area. Experience : Two years of administrative or managerial experience in a health, social or community services organization, including significant responsibility for one or more of the following: program and budget development, funding utilization, coordination of community resources or program evaluation. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Possess and maintain a valid California Class C Driver's license or the ability to provide alternative transportation that is approved by the appointing authority. Be available to work a flexible schedule including evenings and some weekends or holidays during times of disaster or emergency. Complete and successfully pass the Health Department background investigation process including a Department of Justice fingerprinting check. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit X Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty by April 22, 2024, 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM Monterey County Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 Fax: (831) 775-8084 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or Written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions All application materials must be received by the final filing date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. Equal Opportunity and Reasonable Accommodation Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, and activities. To request a reasonable accommodation, contact Priscilla Herrera, Personnel Analyst at 831-755-4515 or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 4/22/2024 12:00 AM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Contra Costa County, CA
Contra Costa County, California, United States
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information ORIGINAL POSTING DATE: 03/10/2015 - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-D TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, county jail health services, four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. Essential Job Functions Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management, Radiology, Laboratory and pharmacy. Provides supervision and direction of non professional staff in the completion of tasks contract monitoring, invoice validation, privacy office and approval and other administrative functions. Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables. Plans, organizes and directs the work of administrative staff. Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds. Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring. Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact. Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring. Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations. Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information. Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders. Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program. Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems. Performs special assignments and projects as directed. Requirements SELECTION REQUIREMENTS: Four (4) years of progressively responsible experience in a staff* capacity analyzing, evaluating, coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one (1) year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health**, Assistant Hospital Administrator IV*** or higher. License: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS Master's degree from an accredited**** institution in Business, Public Health, Public Health Administration or a closely related field of study. Additional Information Special Requirement Information: *Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives. **Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas. ***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. Note : In order to receive credit for any college course work, or any type of college degree, such as a Master's degree, or higher, you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization, at the time of filing or within 15 calendar days of filing online. EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or above in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Any VACANCY INFORMATION: The current vacancy is located within the Department of Health Services - Health Services Administration. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned . If your application is incomplete, it will be rejected. NOTE : If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers. Refer to their website for more information: https://lacountylibrary.org/reopening . NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Roy, Exam Analyst (213) 288-7000 Croy@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 22, 2024
Full Time
Position/Program Information ORIGINAL POSTING DATE: 03/10/2015 - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y-4629-D TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers, county jail health services, four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. Essential Job Functions Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management, Radiology, Laboratory and pharmacy. Provides supervision and direction of non professional staff in the completion of tasks contract monitoring, invoice validation, privacy office and approval and other administrative functions. Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables. Plans, organizes and directs the work of administrative staff. Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds. Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring. Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact. Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring. Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations. Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information. Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders. Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program. Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems. Performs special assignments and projects as directed. Requirements SELECTION REQUIREMENTS: Four (4) years of progressively responsible experience in a staff* capacity analyzing, evaluating, coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one (1) year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health**, Assistant Hospital Administrator IV*** or higher. License: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS Master's degree from an accredited**** institution in Business, Public Health, Public Health Administration or a closely related field of study. Additional Information Special Requirement Information: *Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives. **Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas. ***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. Note : In order to receive credit for any college course work, or any type of college degree, such as a Master's degree, or higher, you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization, at the time of filing or within 15 calendar days of filing online. EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%. Candidates must achieve a passing score of 70% or above in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Any VACANCY INFORMATION: The current vacancy is located within the Department of Health Services - Health Services Administration. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned . If your application is incomplete, it will be rejected. NOTE : If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers. Refer to their website for more information: https://lacountylibrary.org/reopening . NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Roy, Exam Analyst (213) 288-7000 Croy@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
SAN BERNARDINO COUNTY, CA
Colton, California, United States
The Job Arrowhead Regional Medical Center is hiring for a Food Services Manager who will manage the operations and programs of Food Services for Arrowhead Regional Medical Center (ARMC). Reporting directly to the Nutrition Service Manager, this position will manage subordinate supervisors, the daily operations of the Food Services Department and Café that serves patients, staff, and visitors. The Food Services Manager ensures sanitation and cleanliness standards are met; ensures tools and equipment are used properly; develops and maintains policies and procedure, leading process improvement initiatives; and implements and monitors quality management and performance improvement studies and solutions. For more information, refer to the ARMC Food Services Manager job description. This positions offers excellent and competitive benefits for the employee and their dependents! ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT 1) Pre-Employment Process: Applicants selected for this position must pass a background investigation, which includes verification of employment and education. 2) Certification: California ServSafe certification with Manager Training from an accredited agency. 3) Shift Information: Applicants may be required to work various shifts, which may include evenings, weekends and holidays. 4) Travel Requirement: Travel throughout the County may be required. A valid California Class C driver license and proof of automobile liability insurance is required at the time of appointment. 5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience with the preparation of large quantity of food services for a hospital, detention center, school cafeteria or other healthcare or institutional setting with at least one (1) year serving as a supervisor or a lead. Desired Qualifications The desired candidate will be a certified Chef through an accredited organization or possess a Certificate in Dietary Services Management or similar certification. This candidate will have at least 5 years of experience supervising the preparation of food services for a large institution that adheres to nutritional standards. Experience managing a represented workforce is also desired. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment may close at any time once a sufficient number of qualified candidates have been reached . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 10, 2024
Full Time
The Job Arrowhead Regional Medical Center is hiring for a Food Services Manager who will manage the operations and programs of Food Services for Arrowhead Regional Medical Center (ARMC). Reporting directly to the Nutrition Service Manager, this position will manage subordinate supervisors, the daily operations of the Food Services Department and Café that serves patients, staff, and visitors. The Food Services Manager ensures sanitation and cleanliness standards are met; ensures tools and equipment are used properly; develops and maintains policies and procedure, leading process improvement initiatives; and implements and monitors quality management and performance improvement studies and solutions. For more information, refer to the ARMC Food Services Manager job description. This positions offers excellent and competitive benefits for the employee and their dependents! ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT 1) Pre-Employment Process: Applicants selected for this position must pass a background investigation, which includes verification of employment and education. 2) Certification: California ServSafe certification with Manager Training from an accredited agency. 3) Shift Information: Applicants may be required to work various shifts, which may include evenings, weekends and holidays. 4) Travel Requirement: Travel throughout the County may be required. A valid California Class C driver license and proof of automobile liability insurance is required at the time of appointment. 5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience with the preparation of large quantity of food services for a hospital, detention center, school cafeteria or other healthcare or institutional setting with at least one (1) year serving as a supervisor or a lead. Desired Qualifications The desired candidate will be a certified Chef through an accredited organization or possess a Certificate in Dietary Services Management or similar certification. This candidate will have at least 5 years of experience supervising the preparation of food services for a large institution that adheres to nutritional standards. Experience managing a represented workforce is also desired. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment may close at any time once a sufficient number of qualified candidates have been reached . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Announcement Number: 45468 Open to all qualified persons. Posted 12/08/2023 Close Date: 04/01/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 4 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. The Division of Public and Behavioral Health, Office of State Epidemiology, is looking for a Health Program Manager II, in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and four years of increasingly responsible professional experience in a health-related field, two years of which included providing or coordinating the delivery of health care services, budget preparation and control, and the interpretation and implementation of complex regulations. Of the two years of experience, one year must have included supervision of professional staff; OR one year of experience as a Health Program Manager I in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 45468 Open to all qualified persons. Posted 12/08/2023 Close Date: 04/01/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 4 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. The Division of Public and Behavioral Health, Office of State Epidemiology, is looking for a Health Program Manager II, in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and four years of increasingly responsible professional experience in a health-related field, two years of which included providing or coordinating the delivery of health care services, budget preparation and control, and the interpretation and implementation of complex regulations. Of the two years of experience, one year must have included supervision of professional staff; OR one year of experience as a Health Program Manager I in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45468 Open to all qualified persons. Posted 12/08/2023 Close Date: 04/01/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 4 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. The Division of Public and Behavioral Health, Office of State Epidemiology, is looking for a Health Program Manager II, in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and four years of increasingly responsible professional experience in a health-related field, two years of which included providing or coordinating the delivery of health care services, budget preparation and control, and the interpretation and implementation of complex regulations. Of the two years of experience, one year must have included supervision of professional staff; OR one year of experience as a Health Program Manager I in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 45468 Open to all qualified persons. Posted 12/08/2023 Close Date: 04/01/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 4 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. The Division of Public and Behavioral Health, Office of State Epidemiology, is looking for a Health Program Manager II, in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and four years of increasingly responsible professional experience in a health-related field, two years of which included providing or coordinating the delivery of health care services, budget preparation and control, and the interpretation and implementation of complex regulations. Of the two years of experience, one year must have included supervision of professional staff; OR one year of experience as a Health Program Manager I in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Introduction The San Joaquin County Employee's Retirement Association (SJCERA) is seeking a dedicated individual to join our team as a Retirement Services Manager. The Retirement Services Manager at SJCERA supports divisional operations, ensuring compliant delivery of retirement benefits. Responsibilities include overseeing benefits administration, enforcing regulations, and managing staff. This role focuses on day-to-day activities within the division, distinct from higher-level decision-making roles and frontline supervision. The incumbent ensures efficient service delivery and adherence to statutory requirements, contributing to the effective operation of SJCERA's Retirement Services division. To learn more about this opportunity, please click on the brochure below: Retirement Service Manager NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays peryear. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 4/22/2024 11:59:00 PM
Mar 21, 2024
Full Time
Introduction The San Joaquin County Employee's Retirement Association (SJCERA) is seeking a dedicated individual to join our team as a Retirement Services Manager. The Retirement Services Manager at SJCERA supports divisional operations, ensuring compliant delivery of retirement benefits. Responsibilities include overseeing benefits administration, enforcing regulations, and managing staff. This role focuses on day-to-day activities within the division, distinct from higher-level decision-making roles and frontline supervision. The incumbent ensures efficient service delivery and adherence to statutory requirements, contributing to the effective operation of SJCERA's Retirement Services division. To learn more about this opportunity, please click on the brochure below: Retirement Service Manager NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays peryear. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 4/22/2024 11:59:00 PM
Announcement Number: 46629 Open to all qualified persons. Posted 03/15/2024 Close Date: 03/29/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 1 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. The Division of Public and Behavioral Health is recruiting for a Health Program Manager I (Underfill for Health Program Manager 2) in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and three years of health-related professional experience, one year of which was supervisory and included providing or coordinating the delivery of health care services, budget monitoring, and interpretation of regulations, policies and directives related to health care delivery systems; OR an equivalent combination of education and experience. Special Notes Pursuant to NRS 632, a bachelor's degree from a school of professional nursing approved by the State Board of Nursing is equivalent to a bachelor's degree from an accredited college or university. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions in this series require professional licensure as a Registered Dietitian, Registered Nurse, or other professional licensure or registration at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 16, 2024
Full Time
Announcement Number: 46629 Open to all qualified persons. Posted 03/15/2024 Close Date: 03/29/2024 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted for another 1 Days 18 Hrs 43 Mins The Position Health Program Managers provide administrative direction for programs related to maternal, child and family health, nutrition, disease control, or other health programs. Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. The Division of Public and Behavioral Health is recruiting for a Health Program Manager I (Underfill for Health Program Manager 2) in Reno, NV. Communicable Disease Epidemiologist Supervisor. This position is responsible for supervising the Statewide Epidemiology and Rural Disease Investigation units. This position is responsible for providing high-level oversight in collaboration with the State Epidemiologist to develop statewide disease protocols for communicable, enteric, respiratory, sexually transmitted, and other diseases, along with managing day to day operations of both units. This position will also help develop a Syndromic Surveillance program statewide, and help oversee and provide feedback on all data collection systems within the Office of State Epidemiology. This position works frequently with local health departments to assist in other epidemiological activities as needed. Responsibilities include, but are not limited to, supervising the Rural Disease Investigator position and all members of the Statewide Epidemiology unit, serving as the subject matter expert on Nevada epidemiologic response to the Centers for Disease Control and Prevention in collaboration with the Statewide Epidemiologist, assisting local health authorities with investigations as needed, developing statewide protocols, data management within EpiTrax and RedCap, and other duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in public health, human services, social science, behavioral science or related field and three years of health-related professional experience, one year of which was supervisory and included providing or coordinating the delivery of health care services, budget monitoring, and interpretation of regulations, policies and directives related to health care delivery systems; OR an equivalent combination of education and experience. Special Notes Pursuant to NRS 632, a bachelor's degree from a school of professional nursing approved by the State Board of Nursing is equivalent to a bachelor's degree from an accredited college or university. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions in this series require professional licensure as a Registered Dietitian, Registered Nurse, or other professional licensure or registration at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204