LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Housing and Business Applications Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,667 - $7,084 Per Month ($80,004.00 - $85,008.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as a business applications analyst and software developer for business applications maintained by the Web and Mobile Applications unit in support of student housing, dining, and conference services. The housing and business applications analyst performs systems analysis, configuration, development, programming, documentation and support for business applications including the resident and property management platform, campus commerce platform, and custom integrations into other SF State applications. Position Information Provide analysis and development of university resident and property management platform, campus commerce platform, and integrations into other campus systems Engage with campus constituents to identify and document software/system purpose, work flow issues, output needs, and to determine overall functional and technical system requirements and specifications Analyze requirements and, in collaboration with information technology peers, design appropriate solutions Work with project leadership, constituents, and application programmers to estimate and document project resource requirements Develop alternative solutions and conduct feasibility studies Evaluate the procurement of third party software and troubleshoot new software installations Design, test, document, and implement SQL queries on Oracle, MSSQL, MySQL, or similar Maintain custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Write software and scripts to meet user specifications Work with user community to understand data access and integration needs Develop test plans and work with users to test and debug programs Construct flow charts, data flow diagrams, and similar documentation Knowledge of system security requirements Ability to use project management techniques and tools to track and report on project status and mitigate identified risks Provide end-user support and reporting for all supported applications and integrations Assist operations in problem determination and resolution Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Review and manage incoming support tickets in a timely manner Support multi-vendor and multi-protocol middleware technologies for databases and applications Write documentation to provide user support for new or modified programs and production/operation procedures At all times: Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 3 years of experience in the following: a database structured query language, a high-level programming language, project management, requirements analysis, user support. Knowledge Understanding of business and technical workflows; basic networking and firewall functions. Skills/Abilities Work independently with consultation with team lead as required; perform multiple tasks concurrently and respond to emergency situations effectively Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL Experience designing and building application integrations with scripting languages like PowerShell, Batch, Visual Basic, Java, Unix shell Experience with StarRez or OneSite resident and property management systems Experience with Agile methodology Experience with higher education institutions Pre-Employment Requirements This position requires the successful completion of a background check. The employee Eligibility to Work The employee maybe required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The employee may be required to work outside of their regular work schedule to perform maintenance, deployment, or other support activities. The employee will be required to be available by cell phone and may be called after work hours to respond to critical service outages. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Failure to submit the Application and Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversityand culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. THE POSITION Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. CURRENT VACANCIES Thereare immediate full-time vacancies for this position located within the Health Care Services Agency , Probation Department ,and the County Library .However,the eligible list resulting from this recruitmentmay be used to fill future vacancies in other county departments/agencies. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Performing data administration by creating, maintaining, and defining database structures, data and security management; Strategic problem solving skills; capable of identifying and understanding issues, problems, and opportunities; adept at comparing data from different sources to draw conclusions and choosing an appropriate course of action or solution; and skilled at resolving problems by taking action consistent with known facts, constraints, and probable consequences; Excellent project management skills; able to design, implement, manage and prepare reports for ongoing projects; and coordinate the related resources, personnel and activities for successful project completion; Strong technical knowledge and skill in the areas of information systems technology with the desire and drive to keep up with current developments and trends in related technology systems; Possess understanding of information security, including software and hardware; identifies issues and takes initiative to resolve all security issues; Successfully develops and maintains effective relationships with others; and relates well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; Excellent interpersonalskills; possesses the ability to interact with key stakeholders, executive management, and leaders, both internally and externally; Possesses political astuteness; shows commitment and the ability to understand diverse interest groups and power bases within an organization; uses the knowledge of the organizational culture in making decisions and perceives implications of such decisions; Experience with relational databases, MS SQL, PostgreSQL, MS Office suite includingMS Access, HTML 5, DHTML, ASP, .Net, Share Point, Oracle, Citrix, Python, Java, Java scripting, visual basic, visual studios, electronic content management like Drupal word press & MS SharePoint, social media development architecture, mobile applications & development technology, TCP/IP networks, VMware virtualization technologies, windows 2008 and onward active directory is highly desirable; Experience with Business Intelligence Reporting Software and Systems such as Business Objects, Yellow Fin, Tableau, r,SPSS, MS Power BI and SSRS (Sql Server Reporting Service); Experience with designing and creating operational and analytical reports. Ability to use reporting requirement received from stakeholders to extract data from source systems, query for desired solution datasets and develop reports to present the results in operational form for day to day usage and analytical form for prediction of trends; and Experience with Salesforce Software; designing and developing application within the Salesforce platform. TRAINING AND EXPERIENCE QUESTIONNAIRE SUBMISSION INSTRUCTIONS : Your completed application, supplemental questionnaire, and the Information Systems Analyst Training and Experience Questionnaire must be submitted by 5pm on the filing deadline ; Application and Supplemental Questionnaire must be submitted online only; Your completed Training and Experience Questionnaire must be submitted by e-mail . E-mail address: Angelica.Cuevas@acgov.org Subjectline:YourFirstName_YourLastName_ISAin the subject line of your e-mail (example:Angelica_Cuevas_ISA). To access the Information Systems Analyst Training and Experience Questionnaire click on the below link: Training and Experience Questionnaire MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Modern computer technology used to plan, develop and administer computers and network systems. Information technology concepts. Methodologies for analyzing systems, procedures and workflow. Office software applications. Functions and capabilities of database systems. World Wide Web technology. Principles of network infrastructure. Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: Function as a system(s) administrator. Maintain and modify existing office software applications. Analyze and problem solve. Make effective decisions. Plan and organize. Identify and correct problems with computers and related equipment. Analyze problems related to database design, system interactions and cross platform issues. Prepare and maintain documentation, records and logs. Communicate effectively both orally and in writing. Interface with users at all levels of the organization. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires a nd Training and Experience Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, April 11, 2024 Review of Minimum Qualifications: Monday, April 22, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 6, 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of May 20, 2024 Notification of Results: Week of June 17, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/11/2024 5:00:00 PM
Mar 19, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Failure to submit the Application and Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversityand culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. THE POSITION Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. CURRENT VACANCIES Thereare immediate full-time vacancies for this position located within the Health Care Services Agency , Probation Department ,and the County Library .However,the eligible list resulting from this recruitmentmay be used to fill future vacancies in other county departments/agencies. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Performing data administration by creating, maintaining, and defining database structures, data and security management; Strategic problem solving skills; capable of identifying and understanding issues, problems, and opportunities; adept at comparing data from different sources to draw conclusions and choosing an appropriate course of action or solution; and skilled at resolving problems by taking action consistent with known facts, constraints, and probable consequences; Excellent project management skills; able to design, implement, manage and prepare reports for ongoing projects; and coordinate the related resources, personnel and activities for successful project completion; Strong technical knowledge and skill in the areas of information systems technology with the desire and drive to keep up with current developments and trends in related technology systems; Possess understanding of information security, including software and hardware; identifies issues and takes initiative to resolve all security issues; Successfully develops and maintains effective relationships with others; and relates well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; Excellent interpersonalskills; possesses the ability to interact with key stakeholders, executive management, and leaders, both internally and externally; Possesses political astuteness; shows commitment and the ability to understand diverse interest groups and power bases within an organization; uses the knowledge of the organizational culture in making decisions and perceives implications of such decisions; Experience with relational databases, MS SQL, PostgreSQL, MS Office suite includingMS Access, HTML 5, DHTML, ASP, .Net, Share Point, Oracle, Citrix, Python, Java, Java scripting, visual basic, visual studios, electronic content management like Drupal word press & MS SharePoint, social media development architecture, mobile applications & development technology, TCP/IP networks, VMware virtualization technologies, windows 2008 and onward active directory is highly desirable; Experience with Business Intelligence Reporting Software and Systems such as Business Objects, Yellow Fin, Tableau, r,SPSS, MS Power BI and SSRS (Sql Server Reporting Service); Experience with designing and creating operational and analytical reports. Ability to use reporting requirement received from stakeholders to extract data from source systems, query for desired solution datasets and develop reports to present the results in operational form for day to day usage and analytical form for prediction of trends; and Experience with Salesforce Software; designing and developing application within the Salesforce platform. TRAINING AND EXPERIENCE QUESTIONNAIRE SUBMISSION INSTRUCTIONS : Your completed application, supplemental questionnaire, and the Information Systems Analyst Training and Experience Questionnaire must be submitted by 5pm on the filing deadline ; Application and Supplemental Questionnaire must be submitted online only; Your completed Training and Experience Questionnaire must be submitted by e-mail . E-mail address: Angelica.Cuevas@acgov.org Subjectline:YourFirstName_YourLastName_ISAin the subject line of your e-mail (example:Angelica_Cuevas_ISA). To access the Information Systems Analyst Training and Experience Questionnaire click on the below link: Training and Experience Questionnaire MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Modern computer technology used to plan, develop and administer computers and network systems. Information technology concepts. Methodologies for analyzing systems, procedures and workflow. Office software applications. Functions and capabilities of database systems. World Wide Web technology. Principles of network infrastructure. Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: Function as a system(s) administrator. Maintain and modify existing office software applications. Analyze and problem solve. Make effective decisions. Plan and organize. Identify and correct problems with computers and related equipment. Analyze problems related to database design, system interactions and cross platform issues. Prepare and maintain documentation, records and logs. Communicate effectively both orally and in writing. Interface with users at all levels of the organization. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires a nd Training and Experience Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, April 11, 2024 Review of Minimum Qualifications: Monday, April 22, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 6, 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of May 20, 2024 Notification of Results: Week of June 17, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/11/2024 5:00:00 PM
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 26, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
City of Culver City, CA
Culver City, California, United States
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $300 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Planning and Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Thursday, April 4, 2024. An initial review of the applications and responses to the supplemental questions will take place during the week of April 8, 2024. Please direct all inquiries to Amy Webber at (310) 253-5640 or amy.webber@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of April 22, 2024). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, and vision. This position is represented by Culver City Employees' Association (CCEA). Formore detailedinformationregarding thebenefits associated with this position, click on the following link: https://www.culvercity.org/jobs *Refer to the ‘Salary and Benefits’ tab to view the current Benefit Summary Guide *Refer to the ‘Rules and Resources’ tab for the applicable MOU Closing Date/Time: 4/4/2024 5:00 PM Pacific
Mar 13, 2024
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $300 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Planning and Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Thursday, April 4, 2024. An initial review of the applications and responses to the supplemental questions will take place during the week of April 8, 2024. Please direct all inquiries to Amy Webber at (310) 253-5640 or amy.webber@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of April 22, 2024). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, and vision. This position is represented by Culver City Employees' Association (CCEA). Formore detailedinformationregarding thebenefits associated with this position, click on the following link: https://www.culvercity.org/jobs *Refer to the ‘Salary and Benefits’ tab to view the current Benefit Summary Guide *Refer to the ‘Rules and Resources’ tab for the applicable MOU Closing Date/Time: 4/4/2024 5:00 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $80,701 to $117,992 The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, October 26, 2023 to Thursday, November 9, 2023 Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, May 31, 2024 to Thursday, June 13, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between October 26, 2023 and November 9, 2023 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, JANUARY 3, 2024 AND TUESDAY, JANUARY 9, 2024. For candidates who apply between January 25, 2024 and February 8, 2024 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, MARCH 27, 2024 AND TUESDAY, APRIL 2, 2024. For candidates who apply between May 31, 2024 and June 13, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JULY 30, 2024 AND MONDAY, AUGUST 5, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 07, 2024
Full Time
DUTIES ANNUAL SALARY $80,701 to $117,992 The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, October 26, 2023 to Thursday, November 9, 2023 Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, May 31, 2024 to Thursday, June 13, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between October 26, 2023 and November 9, 2023 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, JANUARY 3, 2024 AND TUESDAY, JANUARY 9, 2024. For candidates who apply between January 25, 2024 and February 8, 2024 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, MARCH 27, 2024 AND TUESDAY, APRIL 2, 2024. For candidates who apply between May 31, 2024 and June 13, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JULY 30, 2024 AND MONDAY, AUGUST 5, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Programmer (Systems Administrator) evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, September 29, 2023 to Thursday, October 12, 2023 From Friday, January 5, 2024 to Thursday, January 18, 2024 From Friday, April 5, 2024 to Thursday, April 18, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Programmer (Systems Administrator). For candidates who apply between September 29, 2023 and October 12, 2023, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, NOVEMBER 28, 2023 AND MONDAY, DECEMBER 4, 2023. For candidates who apply between January 5, 2024 and January 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MARCH 5, 2024 AND MONDAY, MARCH 11, 2024. For candidates who apply between April 5, 2024 and April 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JUNE 4, 2024 AND MONDAY, JUNE 10, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Programmer (Systems Administrator) multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 05, 2024
Full Time
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Programmer (Systems Administrator) evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, September 29, 2023 to Thursday, October 12, 2023 From Friday, January 5, 2024 to Thursday, January 18, 2024 From Friday, April 5, 2024 to Thursday, April 18, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Programmer (Systems Administrator). For candidates who apply between September 29, 2023 and October 12, 2023, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, NOVEMBER 28, 2023 AND MONDAY, DECEMBER 4, 2023. For candidates who apply between January 5, 2024 and January 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MARCH 5, 2024 AND MONDAY, MARCH 11, 2024. For candidates who apply between April 5, 2024 and April 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JUNE 4, 2024 AND MONDAY, JUNE 10, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Programmer (Systems Administrator) multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Administrative Analyst , Examination #21-0245-01 , and choose to reapply, please contact the examination analyst,Sam Gee at samson.gee@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversity and culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as in six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. ABOUT THE ALAMEDA COUNTY ADMINISTRATOR'S OFFICE The County Administrator is responsible for the implementation of policies and decisions of the Board of Supervisors. The County Administrator's Office is composed of six units that provide and oversee programs serving the entire County. These units include Intergovernmental Affairs and Civic Engagement, Budget, Finance, Clerk of the Board of Supervisors, East Bay Economic Development Alliance, and Risk Management. The Alameda County Administrator's Office's Mission, Vision and Values are as follows: - Our Mission To enrich the lives of Alameda County residents through visionary policies and accessible, responsive, and effective services. - Our Vision Alameda County is recognized as one of the best counties in which to live, work and do business. - Our Values Integrity, honesty, respect, fiscal stewardship, commitment, accessibility, responsiveness, leadership, teamwork, diversity, environmental stewardship, social responsibility, and compassion. To learn more about the County Administrator's Office, please visit its website at: http://www.acgov.org/cao/services.htm THE VACANCIES Administrative Analysts perform a wide range of detailed and complex professional level analytical work in various program and functional areas. Incumbents perform administrative, systems, statistical and management analysis and make recommendations on Countywide and departmental organizational, budgetary, staffing, and programmatic issues and requests. Incumbents assist in the development, analysis and recommendation of Countywide policy and procedure. Incumbents play a key role in the assessment and analyses of County departments’ annual and mid-year budget requests/changes and make appropriate recommendations to the County Administrator. Incumbents will also analyze, and provide recommendations on policy, administrative, organizational, fiscal and operating issues, revenue enhancement initiatives, challenges and impacts in all assignments as well as in specific program areas, but not limited to Social Services, Public Safety, Health Care, Cable Franchise Authority, Grants Administration, Community Relations, Legislative Analysis, Countywide Budget Coordination, Capital Projects Plan Development, Debt Financing, and FEMA Coordination. Incumbents will coordinate the efforts of assigned county agencies and departments, manage special projects, and represent the County Administrator's Office in interacting with the County Board of Supervisors and their staff, County departments, other agencies, Community-Based Organizations, community groups or members of the public; and do related work as required. Administrative Analysts teams are assigned work in the following four areas: The BUDGET , PERFORMANCE & POLICY and BUDGET & FINANCE teams are responsible for assisting the County Administrator with preparation and management of the county budget, review and analysis of organizational performance and the assessment and development of policy recommendations. Team members provide budgetary, performance and policy recommendations across Countywide programs including health, safety, economic assistance and government operations. These teams are also responsible for exploring and analyzing revenue enhancement opportunities, and the development of financial forecast models. The Budget & Finance team is responsible for management of Public Financing for the County; monitors, analyzes and makes recommendations regarding financing options for County capital and program needs; manages all debt transactions; monitors all current debt; prepares and submits all required disclosures information; prepares the County's five-year Capital plan. The INNOVATION team works collaboratively with County departments and other stakeholders to identify, evaluate and implement new or improved services though a culture of continuous innovation at all levels of the organization. The team supports the ongoing success of innovation and improvement initiatives through written documentation of business requirements and processes, integration of technology, ongoing performance monitoring and alignment with organizational goals, objectives and desired outcomes. Develops and manages relationships with strategic public and private partners. The INTERGOVERNMENTAL AFFAIRS & CIVIC ENGAGEMENT (IACE) team is responsible for ensuring the County's legislative interests are represented at the State, federal and local levels; development of the annual legislative platform and analysis of legislation for impact to County programs. The team coordinates the County's public information activities, manages grant activities and Countywide projects, and develops and implements educational programs to raise awareness of County programs and services. The team provides support to the Local Agency Formation Commission. This general recruitment process will establish an eligible list that will be used to fill vacancies in the County Administrator's Office but are not limited to the program areas listed above. To review the complete job description, please visit our website: www.acgov.org/hrs THE IDEAL CANDIDATE The County Administrator’s Office is searching for individuals who have a commitment to excellence, self-directed problem-solvers with high standards for quality and an avid commitment to public service. In addition to meeting the minimum qualifications of the position, the ideal candidate will possess the following critical attributes, which include: A track record of providing high quality public service with a commitment to the ideals of implementing visionary policies and practices that reinforce strong dedication to the community; A strong understanding of local government programs and passion to provide high quality public service; Adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals; A strategic thinker who can determine long-term goals as well as identify and design the best approach for achievement; Possess the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively; A solid leader who leads through aligning the organization’s vision and values and manages work groups by inspiring and advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success; Exceptional communication skills , both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts; The ability to continue to be effective, proactive, and innovative while dealing with changing priorities and deadlines; Strong organizational skills , including the ability to prioritize tasks and work on multiple projects simultaneously; Politically astute , possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders; Develops and maintains effective relationships with others ; relates well to people from diverse backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness; Focuses on desired results and sets and achieves challenging goals; A self-starter who consistently demonstrates a willingness to commit to one's work and to invest one’s time, talent, and best efforts in accomplishing organizational goals. MINIMUM QUALIFICATIONS Administrative Analyst: Either I The equivalent of one year of full-time experience in the class of Assistant Administrative Analyst or any equivalent or higher paying class in the Alameda County classified service that will demonstrate possession of the core competencies/knowledge and abilities described below (non-classified service includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), AND The equivalent of one additional year of full-time experience in a position requiring the use of the core competencies/knowledge and abilities described below. Or II Possession of a Baccalaureate degree from an accredited college or university, and the equivalent of two years of verifiable full time experience performing professional-level analytical work, with primary responsibility for performing duties in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. Or III Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and the equivalent of one year of verifiable full time experience performing professional-level analytical work, with duties equivalent in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. SUBSTITUTION OF RELEVANT EDUCATION FOR EXPERIENCE (applies to Minimum Qualification pattern #II ABOVE ONLY): Unless otherwise provided for in the examination bulletin: a) all applicants seeking to use education as a substitution for the required experience as defined in pattern #2 below must submit a transcript with their application for consideration; b) County of Alameda employees seeking to use substitution pattern # 1 below must submit proof of completion of the LDP with their application. 1. For current County of Alameda employees, graduation from the County’s Leadership Development Program (LDP) may substitute for up to six months of qualifying experience. 2. Applicants who possess a baccalaureate or graduate degree and have completed 30 semester/45 quarter units of coursework from an accredited college or university in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or a closely related field of study may substitute this specialized coursework for six months of the required experience. SUBSTITUTION OF QUALIFYING WORK EXPERIENCE FOR REQUIRED EDUCATION (applies to Minimum Qualification pattern #II ABOVE ONLY): 1. Applicants who possess an Associate degree, or who have completed a minimum of 60 semester/90 quarter units from an accredited college or university, may substitute additional qualifying work experience as described above for up to two years of the required baccalaureate-level education. One year (equivalent of 2080 hours) of additional qualifying experience as defined above in Minimum Qualifications pattern # II will be considered equivalent to 30 semester units/45 quarter units. The completed course work leading to the Associate degree must be in college-level academic areas related to the essential functions of this job classification and leading toward possession of a baccalaureate degree from an accredited college or university. SPECIAL REQUIREMENTS • Incumbents in this classification may be required to represent the County Administrator and/or the County Administrator’s Office on some evenings and weekends. • Incumbents may be assigned lead responsibilities for some short or long term projects. • An incumbent may be assigned lead responsibility as administrator or lead analyst for support of the Countywide budget system. • Incumbents in this classification may be required to work some evenings and weekends. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS CORE COMPETENCIES, KNOWLEDGE AND ABILITIES NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of public administration, organization, and management. • Research techniques and sources of information and data applicable to public sector programs and services. • Principles, practices and trends related to public sector budgeting and funding sources. • Statistical and analytical techniques. • Acceptable fiscal and financial analytical practices and principles • Spreadsheets and databases to manage and analyze data. Ability to: • Identify research and gather relevant information from a variety of sources. • Read and interpret complex written materials, policies, regulations and requirements. • Analyze and evaluate data, procedures, interrelated processes and other information. • Formulate conclusions and/or alternatives and develop effective recommendations. • Use work-related computer applications, including e-mail, word processing, spreadsheets, databases and the Internet. • Prepare well-organized and accurate documents such as reports, memos, and correspondence. • Synthesize ideas, analysis and factual information and conclusions into clear and logical written statements. • Speak clearly and concisely in order to express ideas and communicate work-related information to a variety of individuals and/or groups. • Listen, ask appropriate questions and effectively elicit required information. • Establish and maintain effective working relationships with staff, officials and the general public, including a variety of individuals and groups. • Exercise sound judgment in critical situations when direction or supervision may not be available. • Identify critical sources of information and data needed to make sound and well reasoned decisions. • Effectively manage multiple priorities that may have conflicting time frames and identify and communicate solutions. • Demonstrate interpersonal sensitivity among diverse groups of County and external stakeholders. • Work effectively as a team member with peer, subordinate and management team members. • Learn to make effective use of information and reports from software and systems related to performance of the duties of this classification. • Recognize and demonstrate the application of appropriate business and political acumen. • Be flexible to changing conditions and circumstances with short notice. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: open until filled Review of Minimum Qualifications: TBD Screening for Best Qualified: TBD Civil Service Oral Examination**: TBD **If designated acombined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Administrative Analyst , Examination #21-0245-01 , and choose to reapply, please contact the examination analyst,Sam Gee at samson.gee@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversity and culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as in six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. ABOUT THE ALAMEDA COUNTY ADMINISTRATOR'S OFFICE The County Administrator is responsible for the implementation of policies and decisions of the Board of Supervisors. The County Administrator's Office is composed of six units that provide and oversee programs serving the entire County. These units include Intergovernmental Affairs and Civic Engagement, Budget, Finance, Clerk of the Board of Supervisors, East Bay Economic Development Alliance, and Risk Management. The Alameda County Administrator's Office's Mission, Vision and Values are as follows: - Our Mission To enrich the lives of Alameda County residents through visionary policies and accessible, responsive, and effective services. - Our Vision Alameda County is recognized as one of the best counties in which to live, work and do business. - Our Values Integrity, honesty, respect, fiscal stewardship, commitment, accessibility, responsiveness, leadership, teamwork, diversity, environmental stewardship, social responsibility, and compassion. To learn more about the County Administrator's Office, please visit its website at: http://www.acgov.org/cao/services.htm THE VACANCIES Administrative Analysts perform a wide range of detailed and complex professional level analytical work in various program and functional areas. Incumbents perform administrative, systems, statistical and management analysis and make recommendations on Countywide and departmental organizational, budgetary, staffing, and programmatic issues and requests. Incumbents assist in the development, analysis and recommendation of Countywide policy and procedure. Incumbents play a key role in the assessment and analyses of County departments’ annual and mid-year budget requests/changes and make appropriate recommendations to the County Administrator. Incumbents will also analyze, and provide recommendations on policy, administrative, organizational, fiscal and operating issues, revenue enhancement initiatives, challenges and impacts in all assignments as well as in specific program areas, but not limited to Social Services, Public Safety, Health Care, Cable Franchise Authority, Grants Administration, Community Relations, Legislative Analysis, Countywide Budget Coordination, Capital Projects Plan Development, Debt Financing, and FEMA Coordination. Incumbents will coordinate the efforts of assigned county agencies and departments, manage special projects, and represent the County Administrator's Office in interacting with the County Board of Supervisors and their staff, County departments, other agencies, Community-Based Organizations, community groups or members of the public; and do related work as required. Administrative Analysts teams are assigned work in the following four areas: The BUDGET , PERFORMANCE & POLICY and BUDGET & FINANCE teams are responsible for assisting the County Administrator with preparation and management of the county budget, review and analysis of organizational performance and the assessment and development of policy recommendations. Team members provide budgetary, performance and policy recommendations across Countywide programs including health, safety, economic assistance and government operations. These teams are also responsible for exploring and analyzing revenue enhancement opportunities, and the development of financial forecast models. The Budget & Finance team is responsible for management of Public Financing for the County; monitors, analyzes and makes recommendations regarding financing options for County capital and program needs; manages all debt transactions; monitors all current debt; prepares and submits all required disclosures information; prepares the County's five-year Capital plan. The INNOVATION team works collaboratively with County departments and other stakeholders to identify, evaluate and implement new or improved services though a culture of continuous innovation at all levels of the organization. The team supports the ongoing success of innovation and improvement initiatives through written documentation of business requirements and processes, integration of technology, ongoing performance monitoring and alignment with organizational goals, objectives and desired outcomes. Develops and manages relationships with strategic public and private partners. The INTERGOVERNMENTAL AFFAIRS & CIVIC ENGAGEMENT (IACE) team is responsible for ensuring the County's legislative interests are represented at the State, federal and local levels; development of the annual legislative platform and analysis of legislation for impact to County programs. The team coordinates the County's public information activities, manages grant activities and Countywide projects, and develops and implements educational programs to raise awareness of County programs and services. The team provides support to the Local Agency Formation Commission. This general recruitment process will establish an eligible list that will be used to fill vacancies in the County Administrator's Office but are not limited to the program areas listed above. To review the complete job description, please visit our website: www.acgov.org/hrs THE IDEAL CANDIDATE The County Administrator’s Office is searching for individuals who have a commitment to excellence, self-directed problem-solvers with high standards for quality and an avid commitment to public service. In addition to meeting the minimum qualifications of the position, the ideal candidate will possess the following critical attributes, which include: A track record of providing high quality public service with a commitment to the ideals of implementing visionary policies and practices that reinforce strong dedication to the community; A strong understanding of local government programs and passion to provide high quality public service; Adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals; A strategic thinker who can determine long-term goals as well as identify and design the best approach for achievement; Possess the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively; A solid leader who leads through aligning the organization’s vision and values and manages work groups by inspiring and advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success; Exceptional communication skills , both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts; The ability to continue to be effective, proactive, and innovative while dealing with changing priorities and deadlines; Strong organizational skills , including the ability to prioritize tasks and work on multiple projects simultaneously; Politically astute , possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders; Develops and maintains effective relationships with others ; relates well to people from diverse backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness; Focuses on desired results and sets and achieves challenging goals; A self-starter who consistently demonstrates a willingness to commit to one's work and to invest one’s time, talent, and best efforts in accomplishing organizational goals. MINIMUM QUALIFICATIONS Administrative Analyst: Either I The equivalent of one year of full-time experience in the class of Assistant Administrative Analyst or any equivalent or higher paying class in the Alameda County classified service that will demonstrate possession of the core competencies/knowledge and abilities described below (non-classified service includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), AND The equivalent of one additional year of full-time experience in a position requiring the use of the core competencies/knowledge and abilities described below. Or II Possession of a Baccalaureate degree from an accredited college or university, and the equivalent of two years of verifiable full time experience performing professional-level analytical work, with primary responsibility for performing duties in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. Or III Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and the equivalent of one year of verifiable full time experience performing professional-level analytical work, with duties equivalent in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. SUBSTITUTION OF RELEVANT EDUCATION FOR EXPERIENCE (applies to Minimum Qualification pattern #II ABOVE ONLY): Unless otherwise provided for in the examination bulletin: a) all applicants seeking to use education as a substitution for the required experience as defined in pattern #2 below must submit a transcript with their application for consideration; b) County of Alameda employees seeking to use substitution pattern # 1 below must submit proof of completion of the LDP with their application. 1. For current County of Alameda employees, graduation from the County’s Leadership Development Program (LDP) may substitute for up to six months of qualifying experience. 2. Applicants who possess a baccalaureate or graduate degree and have completed 30 semester/45 quarter units of coursework from an accredited college or university in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or a closely related field of study may substitute this specialized coursework for six months of the required experience. SUBSTITUTION OF QUALIFYING WORK EXPERIENCE FOR REQUIRED EDUCATION (applies to Minimum Qualification pattern #II ABOVE ONLY): 1. Applicants who possess an Associate degree, or who have completed a minimum of 60 semester/90 quarter units from an accredited college or university, may substitute additional qualifying work experience as described above for up to two years of the required baccalaureate-level education. One year (equivalent of 2080 hours) of additional qualifying experience as defined above in Minimum Qualifications pattern # II will be considered equivalent to 30 semester units/45 quarter units. The completed course work leading to the Associate degree must be in college-level academic areas related to the essential functions of this job classification and leading toward possession of a baccalaureate degree from an accredited college or university. SPECIAL REQUIREMENTS • Incumbents in this classification may be required to represent the County Administrator and/or the County Administrator’s Office on some evenings and weekends. • Incumbents may be assigned lead responsibilities for some short or long term projects. • An incumbent may be assigned lead responsibility as administrator or lead analyst for support of the Countywide budget system. • Incumbents in this classification may be required to work some evenings and weekends. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS CORE COMPETENCIES, KNOWLEDGE AND ABILITIES NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of public administration, organization, and management. • Research techniques and sources of information and data applicable to public sector programs and services. • Principles, practices and trends related to public sector budgeting and funding sources. • Statistical and analytical techniques. • Acceptable fiscal and financial analytical practices and principles • Spreadsheets and databases to manage and analyze data. Ability to: • Identify research and gather relevant information from a variety of sources. • Read and interpret complex written materials, policies, regulations and requirements. • Analyze and evaluate data, procedures, interrelated processes and other information. • Formulate conclusions and/or alternatives and develop effective recommendations. • Use work-related computer applications, including e-mail, word processing, spreadsheets, databases and the Internet. • Prepare well-organized and accurate documents such as reports, memos, and correspondence. • Synthesize ideas, analysis and factual information and conclusions into clear and logical written statements. • Speak clearly and concisely in order to express ideas and communicate work-related information to a variety of individuals and/or groups. • Listen, ask appropriate questions and effectively elicit required information. • Establish and maintain effective working relationships with staff, officials and the general public, including a variety of individuals and groups. • Exercise sound judgment in critical situations when direction or supervision may not be available. • Identify critical sources of information and data needed to make sound and well reasoned decisions. • Effectively manage multiple priorities that may have conflicting time frames and identify and communicate solutions. • Demonstrate interpersonal sensitivity among diverse groups of County and external stakeholders. • Work effectively as a team member with peer, subordinate and management team members. • Learn to make effective use of information and reports from software and systems related to performance of the duties of this classification. • Recognize and demonstrate the application of appropriate business and political acumen. • Be flexible to changing conditions and circumstances with short notice. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: open until filled Review of Minimum Qualifications: TBD Screening for Best Qualified: TBD Civil Service Oral Examination**: TBD **If designated acombined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision of the Manager for Workflow and Imaging, the OnBase Developer serves as a support Analyst/Programmer to aid with application and workflow business needs analysis, technical solution design, build, and development. The OnBase Developer will also assist with application system administration and security, and support SDSU's Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position assists with supporting customers with full development lifecycle activities. These activities include requirements gathering and analysis, design, build, testing/training, rollout plans to customers and considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Aiding managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including assisting with installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position assists with implementation and maintenance of OnBase record retention settings and workflows to ensure compliance of applicable policy. This position will assist in supporting newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications General technical knowledge of the Hyland OnBase platform and application General knowledge of OnBase Workflows and Unity Forms Understanding of and experience with technical application development lifecycle and change management 1+ years of experience in OnBase development Working knowledge of Agile/Scrum software development methodology A current OnBase Developer Certification or the ability to obtain within the first 12 months of employment. Certifications available: OnBase Certified API Developer (OCAPI), OnBase Certified System Administrator (OCSA), OnBase Certified Workflow Administrator (OCWA), OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under direct supervision of the Manager for Workflow and Imaging, the OnBase Developer serves as a support Analyst/Programmer to aid with application and workflow business needs analysis, technical solution design, build, and development. The OnBase Developer will also assist with application system administration and security, and support SDSU's Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position assists with supporting customers with full development lifecycle activities. These activities include requirements gathering and analysis, design, build, testing/training, rollout plans to customers and considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Aiding managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including assisting with installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position assists with implementation and maintenance of OnBase record retention settings and workflows to ensure compliance of applicable policy. This position will assist in supporting newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications General technical knowledge of the Hyland OnBase platform and application General knowledge of OnBase Workflows and Unity Forms Understanding of and experience with technical application development lifecycle and change management 1+ years of experience in OnBase development Working knowledge of Agile/Scrum software development methodology A current OnBase Developer Certification or the ability to obtain within the first 12 months of employment. Certifications available: OnBase Certified API Developer (OCAPI), OnBase Certified System Administrator (OCSA), OnBase Certified Workflow Administrator (OCWA), OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Our Database Administrator contributes to the overall mission and values of the City of Loveland's Information Technology Department by providing high quality service, with an innovative perspective, aligning City initiatives with service delivery methods as a partner to users. This is accomplished by configuring, maintaining and supporting the City's relational database client/server software along with creating reports based on data within the City's databases. The position plays a central role in the Information Technology Department's culture of collaboration, coordination and accountability using effective communication and problem solving skills. The salary range for this position is $100,770 to $141,079 annually, with a hiring range of $100,770 to $120,924 annually. This is not a remote work opportunity . This is an Onsite position. All functions of this job will be performed primarily in office. This opportunity will be available until the position is filled, with a first review of resumes on Wednesday, February, 28, 2024. A current resume is required, and a cover letter is preferred. This is a great opportunity to be part of a thriving technology team, responsible for a large portfolio of applications that provide support for a broad range of city services. This position will be the City's primary Database Administrator for the organization's enterprise and departmental applications. Our Database Administrator will work across the whole organization, serving a variety of departments and customers, including Finance, Human Resources, Water, Wastewater, Electric, Public Safety, and P ulse , creating a varied and exciting work environment. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Collaborates with other Department representatives to provide technology services Maintains and supports all SQL Server relational databases city-wide through multiple product lifecycle environments, from development to mission-critical production systems. Configures and maintains database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Performs scheduled maintenance and supports release deployment activities, often after hours. Has experience supporting systems as a technical lead or systems analyst. Integrates data from other sources such as MS Access, MS Excel, CSV files, text files, etc. into databases. Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end. Provides backup and recovery processes on relational databases. Performs services such as batch processing, tuning, archiving, installing upgrades to test and production database environments. Assist others with complex query development and schema refinement. Automates and refines regular processes, tracks issues, and documents changes. Maintains database integrity in accordance with City standards. Administers database level security. Maintains appropriate levels of licensing for assigned software and systems. Coordinates contacts with departments, vendors, and/or IT staff regarding database performance, access and security. Evaluates user/application needs in relation to database enhancement/modifications and coordinates implementation with staff or vendors. Conducts research and performs needs assessments related to databases. Recommends database upgrades related to hardware and software. Prepares detailed database system specifications and Requests for Proposal requirements. Works with IT staff to upgrade existing and install new line-of-business database applications. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Although this position does not have authority to independently approve financial commitments, the incumbent's knowledge, decisions, and recommendations are frequently the basis for the larger financial commitments that are made. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelors Degree in Information Systems or related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience: 5 years: MS SQL Server Administration experience. 3 years: Experience developing and maintaining reports in SSRS. Certifications: MCTS/MSCA and MCITP/MSCE certifications are desired. Knowledge, Skills and Abilities Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Experience with backups, restores and recovery models. Ability to develop and support reports created in SQL Server Reporting Services (SSRS). Intermediate to advanced knowledge of SQL Scripting Language. Ability to code and alter code in SQL. Ability to work with, assist and sometimes train other team members in areas related to database structures and SQL code manipulation. Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server. Experience working with Windows Server, including Active Directory, and Windows Updates. Experience with Power BI. Experience with scripting languages. Demonstrated experience in application support up to the Systems Analyst level. Experience with Microsoft Access application development. Organize and plan work independently. Work in a rapidly changing environment, flexible, team player. Multi-task and context-switch effectively between different activities and teams. Requires solid technical skills, excellent interpersonal and communication skills, and excellent written and verbal abilities. Develop and support reports developed in SQL Server Reporting Services (SSRS). Physical Demands and Working Conditions All work performed will primarily be conducted in office or directly with the customer. Frequent : Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check.
Mar 07, 2024
Full Time
Our Database Administrator contributes to the overall mission and values of the City of Loveland's Information Technology Department by providing high quality service, with an innovative perspective, aligning City initiatives with service delivery methods as a partner to users. This is accomplished by configuring, maintaining and supporting the City's relational database client/server software along with creating reports based on data within the City's databases. The position plays a central role in the Information Technology Department's culture of collaboration, coordination and accountability using effective communication and problem solving skills. The salary range for this position is $100,770 to $141,079 annually, with a hiring range of $100,770 to $120,924 annually. This is not a remote work opportunity . This is an Onsite position. All functions of this job will be performed primarily in office. This opportunity will be available until the position is filled, with a first review of resumes on Wednesday, February, 28, 2024. A current resume is required, and a cover letter is preferred. This is a great opportunity to be part of a thriving technology team, responsible for a large portfolio of applications that provide support for a broad range of city services. This position will be the City's primary Database Administrator for the organization's enterprise and departmental applications. Our Database Administrator will work across the whole organization, serving a variety of departments and customers, including Finance, Human Resources, Water, Wastewater, Electric, Public Safety, and P ulse , creating a varied and exciting work environment. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Collaborates with other Department representatives to provide technology services Maintains and supports all SQL Server relational databases city-wide through multiple product lifecycle environments, from development to mission-critical production systems. Configures and maintains database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Performs scheduled maintenance and supports release deployment activities, often after hours. Has experience supporting systems as a technical lead or systems analyst. Integrates data from other sources such as MS Access, MS Excel, CSV files, text files, etc. into databases. Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end. Provides backup and recovery processes on relational databases. Performs services such as batch processing, tuning, archiving, installing upgrades to test and production database environments. Assist others with complex query development and schema refinement. Automates and refines regular processes, tracks issues, and documents changes. Maintains database integrity in accordance with City standards. Administers database level security. Maintains appropriate levels of licensing for assigned software and systems. Coordinates contacts with departments, vendors, and/or IT staff regarding database performance, access and security. Evaluates user/application needs in relation to database enhancement/modifications and coordinates implementation with staff or vendors. Conducts research and performs needs assessments related to databases. Recommends database upgrades related to hardware and software. Prepares detailed database system specifications and Requests for Proposal requirements. Works with IT staff to upgrade existing and install new line-of-business database applications. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Although this position does not have authority to independently approve financial commitments, the incumbent's knowledge, decisions, and recommendations are frequently the basis for the larger financial commitments that are made. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelors Degree in Information Systems or related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience: 5 years: MS SQL Server Administration experience. 3 years: Experience developing and maintaining reports in SSRS. Certifications: MCTS/MSCA and MCITP/MSCE certifications are desired. Knowledge, Skills and Abilities Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Experience with backups, restores and recovery models. Ability to develop and support reports created in SQL Server Reporting Services (SSRS). Intermediate to advanced knowledge of SQL Scripting Language. Ability to code and alter code in SQL. Ability to work with, assist and sometimes train other team members in areas related to database structures and SQL code manipulation. Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server. Experience working with Windows Server, including Active Directory, and Windows Updates. Experience with Power BI. Experience with scripting languages. Demonstrated experience in application support up to the Systems Analyst level. Experience with Microsoft Access application development. Organize and plan work independently. Work in a rapidly changing environment, flexible, team player. Multi-task and context-switch effectively between different activities and teams. Requires solid technical skills, excellent interpersonal and communication skills, and excellent written and verbal abilities. Develop and support reports developed in SQL Server Reporting Services (SSRS). Physical Demands and Working Conditions All work performed will primarily be conducted in office or directly with the customer. Frequent : Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Manager for Workflow and Imaging, the OnBase Developer provides application and workflow business needs analysis, technical solution design, build and development, application system administration and security, and support of SDSU’s Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position works collaboratively and responsibly with customers to do full development lifecycle activities. This includes requirements gathering and analysis, design, build, testing/training, considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data from. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Understanding and managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including the installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position implements and maintains OnBase record retention settings and workflows to ensure compliance of applicable policy. This position provides strong support of newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Bachelor’s degree and a minimum of 3 years of technical working experience with Hyland OnBase Expert working knowledge of the Hyland OnBase platform and application Minimum of 2 years of direct OnBase Workflow Experience Experience writing and understanding both SQL and PL/SQL to do complex data lookups and processing C#, HTML, Java, SQL, and PL-SQL Experience At least 5 years or more of application development experience in IT Working knowledge of Agile/Scrum software development methodology Microsoft SQL Server database administration experience Licenses/Certifications Required Current OnBase Developer Certifications such as any of the following: OnBase Certified API Developer (OCAPI) OnBase Certified System Administrator (OCSA) OnBase Certified Workflow Administrator (OCWA) OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general direction of the Manager for Workflow and Imaging, the OnBase Developer provides application and workflow business needs analysis, technical solution design, build and development, application system administration and security, and support of SDSU’s Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position works collaboratively and responsibly with customers to do full development lifecycle activities. This includes requirements gathering and analysis, design, build, testing/training, considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data from. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Understanding and managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including the installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position implements and maintains OnBase record retention settings and workflows to ensure compliance of applicable policy. This position provides strong support of newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Bachelor’s degree and a minimum of 3 years of technical working experience with Hyland OnBase Expert working knowledge of the Hyland OnBase platform and application Minimum of 2 years of direct OnBase Workflow Experience Experience writing and understanding both SQL and PL/SQL to do complex data lookups and processing C#, HTML, Java, SQL, and PL-SQL Experience At least 5 years or more of application development experience in IT Working knowledge of Agile/Scrum software development methodology Microsoft SQL Server database administration experience Licenses/Certifications Required Current OnBase Developer Certifications such as any of the following: OnBase Certified API Developer (OCAPI) OnBase Certified System Administrator (OCSA) OnBase Certified Workflow Administrator (OCWA) OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Network Analyst (Network Analyst - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,800 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Network Analyst is primarily responsible at varying levels for the architecture, design, installation, ongoing analysis, administration, and/or control of the voice, data and video networks serving the campus and any distance learning facilities. Work includes designing, engineering, programming, monitoring, and maintenance of the wide area, local (wired and wireless), closed circuit and voice networks to meet campus requirements. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Campus network standards for hardware and operating systems such as Alcatel Lucent, Aruba Wireless, Infoblox and F5 Load Balancers. Computer operating systems, network functions, or telecommunication switching systems. Monitoring and reporting applications such as StatSeeker and What’s Up Gold. Network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission. Network traffic and performance parameters to interpret variance and service impact to users. Ability to: Use engineering techniques in the design of network and transmission systems. Interpret data on system usage and develop engineering specifications to support changing service levels. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Determine the most cost-effective structure and design for networks. Translate user-defined requirements into networking specifications and features. Appropriately maintain confidentiality of data files, data elements, and personal information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor's degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. 3-5 years of directly related professional work experience to demonstrate the required knowledge, skills, and abilities. Specialized Skills: Cisco Certification. Knowledge and understanding of current network security standards and best practices. Knowledge of video over IP, streaming video, and broadcast standards. A+ Computer Training. Preferred Skills: Specialized vendor training or licensing to meet a specified departmental need. Ability to interface campus defined operating systems with software and other systems such as collaboration, web, and directory services software. Ability to identify and implement critical maintenance fixes and isolate and correct malfunctions. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of system management and security procedures including scripting languages and authentication services. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position will remain open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Network Analyst (Network Analyst - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,800 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Network Analyst is primarily responsible at varying levels for the architecture, design, installation, ongoing analysis, administration, and/or control of the voice, data and video networks serving the campus and any distance learning facilities. Work includes designing, engineering, programming, monitoring, and maintenance of the wide area, local (wired and wireless), closed circuit and voice networks to meet campus requirements. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Campus network standards for hardware and operating systems such as Alcatel Lucent, Aruba Wireless, Infoblox and F5 Load Balancers. Computer operating systems, network functions, or telecommunication switching systems. Monitoring and reporting applications such as StatSeeker and What’s Up Gold. Network architecture, configuration, protocols, and interconnectivity requirements for internal/external information transmission. Network traffic and performance parameters to interpret variance and service impact to users. Ability to: Use engineering techniques in the design of network and transmission systems. Interpret data on system usage and develop engineering specifications to support changing service levels. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Determine the most cost-effective structure and design for networks. Translate user-defined requirements into networking specifications and features. Appropriately maintain confidentiality of data files, data elements, and personal information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor's degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. 3-5 years of directly related professional work experience to demonstrate the required knowledge, skills, and abilities. Specialized Skills: Cisco Certification. Knowledge and understanding of current network security standards and best practices. Knowledge of video over IP, streaming video, and broadcast standards. A+ Computer Training. Preferred Skills: Specialized vendor training or licensing to meet a specified departmental need. Ability to interface campus defined operating systems with software and other systems such as collaboration, web, and directory services software. Ability to identify and implement critical maintenance fixes and isolate and correct malfunctions. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of system management and security procedures including scripting languages and authentication services. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position will remain open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Analyst/Programmer - Career Classification Analyst/Programmer - Career AutoReqId 529410 Department Information Technology - Development and Application Support Sub-Division Information Technology - Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $8,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2025 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our Development and Application Support team as the Analyst/Programmer - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Analyst/Programmer - Career designs web database applications and provides system application support for campus-wide projects. Actively participates in web application design by incorporating the latest industry security measures and adhering to best practices. As a web developer, creates, updates, and maintains campus and college web pages while ensuring consistency with the overall campus web presence and compliance requirements such as ATI/PCI. Serves as a system and database administrator, and oversees the management, monitoring, optimization, and troubleshooting of database, web, and application servers. Plays a crucial role in developing extraction, transformation, and load (ETL) processes between Information Technology systems and campus and college systems. Implements security measures and ensures the proper functioning of web and database applications. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field with two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and make modifications to action plans. Demonstrated competence interpreting and communicating information. Demonstrated reflective listening skills when working with others. Ability to assist others in completing assignments and provide work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Exceptional communication skills encompassing both verbal and written abilities, enabling effective expression of ideas and thoughts. Proficiency in managing multiple projects simultaneously and working autonomously, actively engaging and participating in each. Familiarity with industry standards such as PCI, ATI, and others. Acquire Master's degree from a reputable four-year college or university in fields like Computer Science, Computer Information Systems, Information Systems, Software Engineering, or a related discipline. Proficient utilization of development IDE tools like Visual Studio, SQL Server Management Studio, Business Intelligence (SSIS), SQL Reporting, and SQL Server Data tools. Extensive knowledge and experience in utilizing web-based programming languages, including HTML5, HTML, JavaScript, and CSS, while also possessing expertise in responsive design. Proficiency in ASP.NET, MVC, Web API, and RESTful API architecture. Expertise in implementing SQL Server High Availability/Disaster Recovery (HADR) solutions, including Failover Clusters, Always On Availability Groups, replication, log shipping, and database mirroring. Skilled in the maintenance, security, troubleshooting, and updating of operating systems, including Windows Servers, and proficiency in working with open source operating systems such as Linux. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Feb 22 2024 Pacific Standard Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Title Analyst/Programmer - Career Classification Analyst/Programmer - Career AutoReqId 529410 Department Information Technology - Development and Application Support Sub-Division Information Technology - Information Technology Salary Range Classification Range $4,912 - $12,124 per month (Hiring range depending on qualifications, not anticipated to exceed $4,912 - $8,000 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2025 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our Development and Application Support team as the Analyst/Programmer - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Analyst/Programmer - Career designs web database applications and provides system application support for campus-wide projects. Actively participates in web application design by incorporating the latest industry security measures and adhering to best practices. As a web developer, creates, updates, and maintains campus and college web pages while ensuring consistency with the overall campus web presence and compliance requirements such as ATI/PCI. Serves as a system and database administrator, and oversees the management, monitoring, optimization, and troubleshooting of database, web, and application servers. Plays a crucial role in developing extraction, transformation, and load (ETL) processes between Information Technology systems and campus and college systems. Implements security measures and ensures the proper functioning of web and database applications. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field with two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and make modifications to action plans. Demonstrated competence interpreting and communicating information. Demonstrated reflective listening skills when working with others. Ability to assist others in completing assignments and provide work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Exceptional communication skills encompassing both verbal and written abilities, enabling effective expression of ideas and thoughts. Proficiency in managing multiple projects simultaneously and working autonomously, actively engaging and participating in each. Familiarity with industry standards such as PCI, ATI, and others. Acquire Master's degree from a reputable four-year college or university in fields like Computer Science, Computer Information Systems, Information Systems, Software Engineering, or a related discipline. Proficient utilization of development IDE tools like Visual Studio, SQL Server Management Studio, Business Intelligence (SSIS), SQL Reporting, and SQL Server Data tools. Extensive knowledge and experience in utilizing web-based programming languages, including HTML5, HTML, JavaScript, and CSS, while also possessing expertise in responsive design. Proficiency in ASP.NET, MVC, Web API, and RESTful API architecture. Expertise in implementing SQL Server High Availability/Disaster Recovery (HADR) solutions, including Failover Clusters, Always On Availability Groups, replication, log shipping, and database mirroring. Skilled in the maintenance, security, troubleshooting, and updating of operating systems, including Windows Servers, and proficiency in working with open source operating systems such as Linux. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Feb 22 2024 Pacific Standard Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Cloud & Systems Security Administrator Classification Title: Operating Systems Analyst - Career Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9th @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position is a member of the System Operations team and works closely with information security and the ITC technical communities to provide Microsoft 365 and Windows system and security support. Responsible for maintaining and supporting the privileged access workstation environment for secure access to Active Directory. Participates and contributes to projects involving cross-functional teams to support university goals and objectives related to the architecture and administration of Windows and infrastructure related applications and systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $7,000 per month - $8,400 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Full telecommuting (remote work) is available, on an opt-in basis, after successful completion of a hybrid onboarding period (remote and in-person work). Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming Required Qualifications Bachelor’s degree or equivalent experience. Applied knowledge, skills, and ability to perform systems administration duties including the ability to design, install, configure, support, and troubleshoot the Microsoft Windows operating system. Ability to perform system and security administration duties on Cloud platforms such as Microsoft 365 and Azure, including third-party applications. Strong technical, analysis, debugging, and problem-resolution skills. Excellent listening, verbal, written, and interpersonal skills. Ability and willingness to work flexible hours and on-call based on 24x7x365 business operational needs. Demonstrated ability to provide exceptional customer service. Demonstrated ability to work independently and as a member of a team. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check Preferred Qualifications Thorough understanding of Microsoft Windows server and Active directory components (including replication, operations master roles, etc.) with at least 3 years of experience supporting AD controllers and Windows servers, along with related components, in an enterprise setting of +100 servers. Solid experience with application and system performance monitoring, analysis, and optimization. Strong understanding of network security, application and security certificate management, OS hardening and data encryption, vulnerability detection and mitigation. Strong interpersonal skills to interact with customers and team members, communicating with both technical and non-technical audiences. Demonstrated ability to keep abreast of new technology and enhance or replace legacy systems with new tools and techniques. Ability to automate common system administration and management tasks through Windows PowerShell or other CLIs or programming languages. Ability to use good judgment to prioritize tasks and work under pressure. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: Cloud & Systems Security Administrator Classification Title: Operating Systems Analyst - Career Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9th @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position is a member of the System Operations team and works closely with information security and the ITC technical communities to provide Microsoft 365 and Windows system and security support. Responsible for maintaining and supporting the privileged access workstation environment for secure access to Active Directory. Participates and contributes to projects involving cross-functional teams to support university goals and objectives related to the architecture and administration of Windows and infrastructure related applications and systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $7,000 per month - $8,400 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Full telecommuting (remote work) is available, on an opt-in basis, after successful completion of a hybrid onboarding period (remote and in-person work). Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming Required Qualifications Bachelor’s degree or equivalent experience. Applied knowledge, skills, and ability to perform systems administration duties including the ability to design, install, configure, support, and troubleshoot the Microsoft Windows operating system. Ability to perform system and security administration duties on Cloud platforms such as Microsoft 365 and Azure, including third-party applications. Strong technical, analysis, debugging, and problem-resolution skills. Excellent listening, verbal, written, and interpersonal skills. Ability and willingness to work flexible hours and on-call based on 24x7x365 business operational needs. Demonstrated ability to provide exceptional customer service. Demonstrated ability to work independently and as a member of a team. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check Preferred Qualifications Thorough understanding of Microsoft Windows server and Active directory components (including replication, operations master roles, etc.) with at least 3 years of experience supporting AD controllers and Windows servers, along with related components, in an enterprise setting of +100 servers. Solid experience with application and system performance monitoring, analysis, and optimization. Strong understanding of network security, application and security certificate management, OS hardening and data encryption, vulnerability detection and mitigation. Strong interpersonal skills to interact with customers and team members, communicating with both technical and non-technical audiences. Demonstrated ability to keep abreast of new technology and enhance or replace legacy systems with new tools and techniques. Ability to automate common system administration and management tasks through Windows PowerShell or other CLIs or programming languages. Ability to use good judgment to prioritize tasks and work under pressure. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Title: Court Services Principal Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Court Services Principal Management Analyst I position to perform advanced professional work in providing technical and administrative assistance to courts to ensure more efficient and effective operation of the courts. Work may also include conducting surveys of court personnel to determine compliance with program standards and enhance program quality, research and analyze program needs, formulate program plans, prepare drafts of program proposals, and/or assist in implementing program activities. Other key responsibilities include: Provides technical and administrative assistance to judges, juvenile, clerks and clerical support personnel to improve the administration and operation of the local courts. Conducts workflow analysis to evaluate case processing procedures; identifies potential workflow problems and recommends changes in procedures to facilitate automation and improve the administration and operation of the courts. Provides staff support to committees of judges assigned by the Supreme Court; provides technical assistance and makes recommendations to the committee regarding various court services. Desired skills and knowledge: Thorough knowledge of the principles and practices of modern court management. Ability to work with and provide professional staff support to judicial committees Ability to travel to the courts to provide onsite technical and administrative assistance to court personnel (some positions require extensive overnight travel). Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and three years of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-03-29
Mar 20, 2024
Full Time
Job Title: Court Services Principal Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Court Services Principal Management Analyst I position to perform advanced professional work in providing technical and administrative assistance to courts to ensure more efficient and effective operation of the courts. Work may also include conducting surveys of court personnel to determine compliance with program standards and enhance program quality, research and analyze program needs, formulate program plans, prepare drafts of program proposals, and/or assist in implementing program activities. Other key responsibilities include: Provides technical and administrative assistance to judges, juvenile, clerks and clerical support personnel to improve the administration and operation of the local courts. Conducts workflow analysis to evaluate case processing procedures; identifies potential workflow problems and recommends changes in procedures to facilitate automation and improve the administration and operation of the courts. Provides staff support to committees of judges assigned by the Supreme Court; provides technical assistance and makes recommendations to the committee regarding various court services. Desired skills and knowledge: Thorough knowledge of the principles and practices of modern court management. Ability to work with and provide professional staff support to judicial committees Ability to travel to the courts to provide onsite technical and administrative assistance to court personnel (some positions require extensive overnight travel). Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and three years of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-03-29
State of Missouri
Jefferson City, Missouri, United States
Job Title: Budget Management Analyst II Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Budget Management Analyst II position to perform professional work in the preparation and tracking of budget and legislative related issues on behalf of the Missouri Judiciary. Work may involve one or more of the following; research, preparation of legislative fiscal notes, budget requests, monitoring, and reporting legislative actions, financial and statistical reporting, and maintaining communication with state and local staff in the areas of legislative and budget research, legislation implementation, and budget preparation. Other key responsibilities include: Examines budget and allocation request for completeness, accuracy and conformance with procedures, regulations and policies; evaluates needs and priorities of the Judiciary to determine where funds may be reduced and where additional funds may need to be requested; and examines alternatives available in funding judiciary programs. Gathers statistical and financial data; analyzes data and provides statistical and financial reports. Performs basic research, compiling and analyzing data, and providing recommendations based on findings, which may influence local or statewide court system policies and procedures. Desired skills and knowledge: Intermediate knowledge of word processing software, Excel spreadsheets, the Internet, time management and organizational skills. Intermediate knowledge of the principles of governmental accounting and research methods applicable to the budget process. Intermediate knowledge of SAM II financial, BRASS applications, State Data Warehouse, Legislative Tracking Database, Internet, PDF files, and PowerPoint. Ability to prepare and interpret financial reports and statements. Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and one year of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 08, 2024
Full Time
Job Title: Budget Management Analyst II Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $51,768.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Budget Management Analyst II position to perform professional work in the preparation and tracking of budget and legislative related issues on behalf of the Missouri Judiciary. Work may involve one or more of the following; research, preparation of legislative fiscal notes, budget requests, monitoring, and reporting legislative actions, financial and statistical reporting, and maintaining communication with state and local staff in the areas of legislative and budget research, legislation implementation, and budget preparation. Other key responsibilities include: Examines budget and allocation request for completeness, accuracy and conformance with procedures, regulations and policies; evaluates needs and priorities of the Judiciary to determine where funds may be reduced and where additional funds may need to be requested; and examines alternatives available in funding judiciary programs. Gathers statistical and financial data; analyzes data and provides statistical and financial reports. Performs basic research, compiling and analyzing data, and providing recommendations based on findings, which may influence local or statewide court system policies and procedures. Desired skills and knowledge: Intermediate knowledge of word processing software, Excel spreadsheets, the Internet, time management and organizational skills. Intermediate knowledge of the principles of governmental accounting and research methods applicable to the budget process. Intermediate knowledge of SAM II financial, BRASS applications, State Data Warehouse, Legislative Tracking Database, Internet, PDF files, and PowerPoint. Ability to prepare and interpret financial reports and statements. Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management and one year of professional experience in a related field. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here