Contra Costa County, CA
Martinez, California, United States
The Position The Board of Supervisors have authorized the following future salary increases: 4% on July 1, 2023 4% on July 1, 2024 4% on July 1, 2025 OPEN UNTIL FILLED The Contra Costa County Health Services Department is offering an excellent career opportunity to qualified individuals interested in the Nursing Program Manager position. There is currently one (1) vacant position assigned to the Professional Development Department at Contra Costa Regional Medical Center (CCRMC) located in Martinez, CA. Health Services offers a complete array of patient-centered health care services delivered to the people of Contra Costa. It is important to serve the health care needs of all county residents. For more than a century, Contra Costa has been providing quality health care services to the entire community and patients know they are receiving excellent medical care. You will plan, implement, coordinate, and evaluate the education and professional development needs of nursing and ancillary staff assigned to patient care for an assigned department. You will also be responsible for designing and implementing policies to achieve and maintain goals that ensure the delivery of quality patient care and service excellence. Additionally, you will be responsible for the development of a department quality improvement plan as well as the ongoing Continuous Quality Improvement (CQI) Programs along with the department’s educational plan. We are looking for someone who: Has effective verbal and written communication skills Has excellent interpersonal skills and an ability to interact with others to accomplish a set outcome Applies critical thinking to prioritize and re-prioritize workload to meet the needs of the organization Is knowledgeable of principles and practices of management, nursing standards, health services, and hospital-wide policies What you will typically be responsible for: Reviewing and creating policies and standards for Nursing and Ancillary Services that are consistent with the Department’s philosophy and mission Working with various departments on regulatory requirements and improvement processes Interviewing, hiring, and evaluating subordinate staff Instructing licensed and non-licensed nursing personnel and ancillary staff Forecasting and ensuring daily staffing needs of the department are met Working in collaboration with department managers to develop and oversee an education plan A few reasons you might love this job: You will have an opportunity to participate in and lead various improvement projects that involve patients, their families, and the community As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally Personal satisfaction from serving the community and mentoring and coaching to build capability You will be part of the team to create optimal health for ALL Great retirement plan and health benefits for you and your family A few challenges you might face in this job: You will need to reprioritize assignments based on the direction to meet the latest needs of the organization You will be challenged with deciding which improvement projects to work on You will need to adapt and adjust to the continuous improvement culture Competencies Required: Decision making: Choosing optimal courses of action in a timely manner Handling and resolving conflict: Managing interpersonally strained situations Thinking & Acting Systematically: Formulating objectives, priorities, and implementing plans consistent with the short term and long-term interests of the department Managing Performance: Ensuring superior individual and group performance Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objectives To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License and Certification Required: Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing; AND a valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Education: Possession of a bachelor’s degree in nursing, hospital or health care administration, or a closely related field, from an accredited college or university. For Professional Development assignments, a bachelor’s degree in Education may be substituted for the BSN. Experience: Four (4) years of full-time experience, or its equivalent, as a Registered Nurse in an acute care hospital, community mental health system, or correctional medical setting, two (2) years of which must have been as a Charge Nurse or in a similar supervisory capacity. One (1) year of the required experience must have been in the specialty area of the assigned program. ADDITIONAL REQUIREMENTS: Specific qualifications are required beyond those specified above for the following assignments: Emergency Services unit and Perioperative Services: Possession of a valid Advanced Cardiac Life Support (ACLS) Certification and Pediatric Advanced Life Support, issued by the American Heart Association Critical Care Services (ICU/IMCU) and Medical Surgical units: Possession of a valid Advanced Cardiac Life Support Certification issued by the American Heart Association Perinatal Services: Possession of a valid Advanced Cardiac Life Support Certification and Pediatric Advanced Life Support, issued by the American Heart Association; and a valid Neonatal Resuscitation Program Certification Detention Services: Possession of a Certified Correctional Health Professional (CCHP) credential issued by the National Commission on Correctional Health Care Employees may also be required to complete additional unit-specific training and certifications during the first year of employment. All certifications must be maintained throughout the duration of employment. Desirable Qualifications: Knowledge of Adult learning principles, effective teaching methods, and curriculum development Experience preparing clear and concise reports and correspondence, including staff evaluations and audits At least one (1) year recent experience in a Professional Development/Education department in an acute care hospital Two (2) years recent experience working as a Charge Nurse or Nurse Manager in an acute care hospital Experience in staff development and coordinating a quality learning environment Knowledge of Centers of Medicare & Medicaid Services (CMS) Condition of Participation and Federal regulatory agencies Possess a current Crisis Prevention Institute Certification (CPI) Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to The Nursing Program Manager classification. (Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
The Position The Board of Supervisors have authorized the following future salary increases: 4% on July 1, 2023 4% on July 1, 2024 4% on July 1, 2025 OPEN UNTIL FILLED The Contra Costa County Health Services Department is offering an excellent career opportunity to qualified individuals interested in the Nursing Program Manager position. There is currently one (1) vacant position assigned to the Professional Development Department at Contra Costa Regional Medical Center (CCRMC) located in Martinez, CA. Health Services offers a complete array of patient-centered health care services delivered to the people of Contra Costa. It is important to serve the health care needs of all county residents. For more than a century, Contra Costa has been providing quality health care services to the entire community and patients know they are receiving excellent medical care. You will plan, implement, coordinate, and evaluate the education and professional development needs of nursing and ancillary staff assigned to patient care for an assigned department. You will also be responsible for designing and implementing policies to achieve and maintain goals that ensure the delivery of quality patient care and service excellence. Additionally, you will be responsible for the development of a department quality improvement plan as well as the ongoing Continuous Quality Improvement (CQI) Programs along with the department’s educational plan. We are looking for someone who: Has effective verbal and written communication skills Has excellent interpersonal skills and an ability to interact with others to accomplish a set outcome Applies critical thinking to prioritize and re-prioritize workload to meet the needs of the organization Is knowledgeable of principles and practices of management, nursing standards, health services, and hospital-wide policies What you will typically be responsible for: Reviewing and creating policies and standards for Nursing and Ancillary Services that are consistent with the Department’s philosophy and mission Working with various departments on regulatory requirements and improvement processes Interviewing, hiring, and evaluating subordinate staff Instructing licensed and non-licensed nursing personnel and ancillary staff Forecasting and ensuring daily staffing needs of the department are met Working in collaboration with department managers to develop and oversee an education plan A few reasons you might love this job: You will have an opportunity to participate in and lead various improvement projects that involve patients, their families, and the community As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally Personal satisfaction from serving the community and mentoring and coaching to build capability You will be part of the team to create optimal health for ALL Great retirement plan and health benefits for you and your family A few challenges you might face in this job: You will need to reprioritize assignments based on the direction to meet the latest needs of the organization You will be challenged with deciding which improvement projects to work on You will need to adapt and adjust to the continuous improvement culture Competencies Required: Decision making: Choosing optimal courses of action in a timely manner Handling and resolving conflict: Managing interpersonally strained situations Thinking & Acting Systematically: Formulating objectives, priorities, and implementing plans consistent with the short term and long-term interests of the department Managing Performance: Ensuring superior individual and group performance Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objectives To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License and Certification Required: Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing; AND a valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider). Education: Possession of a bachelor’s degree in nursing, hospital or health care administration, or a closely related field, from an accredited college or university. For Professional Development assignments, a bachelor’s degree in Education may be substituted for the BSN. Experience: Four (4) years of full-time experience, or its equivalent, as a Registered Nurse in an acute care hospital, community mental health system, or correctional medical setting, two (2) years of which must have been as a Charge Nurse or in a similar supervisory capacity. One (1) year of the required experience must have been in the specialty area of the assigned program. ADDITIONAL REQUIREMENTS: Specific qualifications are required beyond those specified above for the following assignments: Emergency Services unit and Perioperative Services: Possession of a valid Advanced Cardiac Life Support (ACLS) Certification and Pediatric Advanced Life Support, issued by the American Heart Association Critical Care Services (ICU/IMCU) and Medical Surgical units: Possession of a valid Advanced Cardiac Life Support Certification issued by the American Heart Association Perinatal Services: Possession of a valid Advanced Cardiac Life Support Certification and Pediatric Advanced Life Support, issued by the American Heart Association; and a valid Neonatal Resuscitation Program Certification Detention Services: Possession of a Certified Correctional Health Professional (CCHP) credential issued by the National Commission on Correctional Health Care Employees may also be required to complete additional unit-specific training and certifications during the first year of employment. All certifications must be maintained throughout the duration of employment. Desirable Qualifications: Knowledge of Adult learning principles, effective teaching methods, and curriculum development Experience preparing clear and concise reports and correspondence, including staff evaluations and audits At least one (1) year recent experience in a Professional Development/Education department in an acute care hospital Two (2) years recent experience working as a Charge Nurse or Nurse Manager in an acute care hospital Experience in staff development and coordinating a quality learning environment Knowledge of Centers of Medicare & Medicaid Services (CMS) Condition of Participation and Federal regulatory agencies Possess a current Crisis Prevention Institute Certification (CPI) Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to The Nursing Program Manager classification. (Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
WAKE COUNTY, NC
Wake Forest, North Carolina, United States
This position is eligible for a Tiered Sign-On Bonus up to $5,000! What You'll Be Doing Join #TeamWake as a Nurse Case Manager - High Risk Pregnancies! Care Management for High-Risk Pregnancies (CMHRP) is a collaborative set of interventions and activities, including assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services that address the health care and preventive service needs of pregnant and postpartum women through communication and available resources to promote quality, cost effective outcomes. This Nurse Care Manager position will work closely with a multi-disciplinary team of Nurse and Social Worker Care Managers. Care Management for High-Risk Pregnancies is outcome-focused, with an emphasis on improving birth outcomes through reducing the rate of preterm birth and monitors the pregnant Medicaid population and prenatal service delivery system using data. CMHRP applies systems and information to improve care and assist patients in becoming engaged in a collaborative process designed to manage medical, social, and behavioral health conditions more effectively. The Nurse Care Manager will provide a variety of services in the form of population management and direct care management, as integral members of the prenatal care team in accordance with the CMHRP Standardized Plan. Ways the Nurse Case Manager will provide care include: Provide telephone contacts, home visits, pregnancy medical home visits or community visits-working independently with the patients and community providers Utilize Nursing expertise for referrals of pregnant and postpartum patients who are most likely to benefit from CMHRP services. Maintain accurate documentation via the web-based Virtual Health documentation platform related to services and activities provided About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Graduation from an accredited school of Nursing No specific experience required RN - Registered Nurse - North Carolina Board of Nursing or Compact state BPT - Bloodborne Pathogens Training CPR - Cardiac Pulmonary Resuscitation AED - Automated External Defibrillator Health Insurance Portability and Accountability Act (HIPAA) Beyond the Basics (Preferred Education and Experience) Bachelor of Science in Nursing (BSN) Spanish language proficiency preferred How Will We Know You're 'The One'? Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit Ability to convey information clearly and concisely to families in order to engage them in services Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs Ability to follow instructions through a standard work process Ability to perform routine tasks Ability to check work for accuracy before completion of tasks Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to actively participate as a member of a team to move toward the completion of goals About This Position Location: Northern Regional Center Wake Forest, NC 27587 Employment Type: Regular Work Schedule: Mon-Fri 8:30 am - 5:15 pm Hiring Range: $28.35 - $38.27 Market Range: 28.35 - 48.20 Posting Closing Date: 7:00 pm on 4/23/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
This position is eligible for a Tiered Sign-On Bonus up to $5,000! What You'll Be Doing Join #TeamWake as a Nurse Case Manager - High Risk Pregnancies! Care Management for High-Risk Pregnancies (CMHRP) is a collaborative set of interventions and activities, including assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services that address the health care and preventive service needs of pregnant and postpartum women through communication and available resources to promote quality, cost effective outcomes. This Nurse Care Manager position will work closely with a multi-disciplinary team of Nurse and Social Worker Care Managers. Care Management for High-Risk Pregnancies is outcome-focused, with an emphasis on improving birth outcomes through reducing the rate of preterm birth and monitors the pregnant Medicaid population and prenatal service delivery system using data. CMHRP applies systems and information to improve care and assist patients in becoming engaged in a collaborative process designed to manage medical, social, and behavioral health conditions more effectively. The Nurse Care Manager will provide a variety of services in the form of population management and direct care management, as integral members of the prenatal care team in accordance with the CMHRP Standardized Plan. Ways the Nurse Case Manager will provide care include: Provide telephone contacts, home visits, pregnancy medical home visits or community visits-working independently with the patients and community providers Utilize Nursing expertise for referrals of pregnant and postpartum patients who are most likely to benefit from CMHRP services. Maintain accurate documentation via the web-based Virtual Health documentation platform related to services and activities provided About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Graduation from an accredited school of Nursing No specific experience required RN - Registered Nurse - North Carolina Board of Nursing or Compact state BPT - Bloodborne Pathogens Training CPR - Cardiac Pulmonary Resuscitation AED - Automated External Defibrillator Health Insurance Portability and Accountability Act (HIPAA) Beyond the Basics (Preferred Education and Experience) Bachelor of Science in Nursing (BSN) Spanish language proficiency preferred How Will We Know You're 'The One'? Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit Ability to convey information clearly and concisely to families in order to engage them in services Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs Ability to follow instructions through a standard work process Ability to perform routine tasks Ability to check work for accuracy before completion of tasks Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to actively participate as a member of a team to move toward the completion of goals About This Position Location: Northern Regional Center Wake Forest, NC 27587 Employment Type: Regular Work Schedule: Mon-Fri 8:30 am - 5:15 pm Hiring Range: $28.35 - $38.27 Market Range: 28.35 - 48.20 Posting Closing Date: 7:00 pm on 4/23/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
This position is eligible for a Tiered Sign-On Bonus up to $5,000! What You'll Be Doing Wake County Health and Human Services is looking for a Maternal Health Home Visiting Nurse to join Team Wake! The Maternal Health Nurse works collaboratively with pregnancy care managers, care coordination for children care managers, health educators, WCHHS clinics, WakeMed clinics and others involved in the delivery of care. The Maternal Health Nurse home visits are guided by care plans, protocols, billing and documentation guidelines under the Division of Medicaid covered services. The goal of this service is to improve birth outcomes for mothers and babies (antepartum/postpartum and newborn well-being). This is done by providing support for women with high risk pregnancy conditions to deliver healthy, full-term babies as well as by providing support for new mothers and their babies to make a healthy transition to their new roles. Essential Job Duties: Provide medically ordered, skilled nursing home visit to high risk prenatal patients. These visits will include patient teaching, monitoring of high risk condition, communication with high risk OB clinic, referrals to community resources and childbirth classes Provide postpartum home visits to newly delivered mothers and their infants. These visits will include assessment of mother and baby, staple removal when indicated, patient teaching, referrals to community resources, assisting with access to care, communication with clinics as needed Coordinate visits, communicate and collaborate with other care managers and interpreters as needed Schedule visits within expected time frame and complete documentation on schedule Participate in quality improvement activities Participate in disaster response when needed About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Graduation from an accredited school of Nursing No specific experience required RN - Registered Nurse - North Carolina Board of Nursing or Compact state BPT - Bloodborne Pathogens Training CPR - Cardiac Pulmonary Resuscitation AED - Automated External Defibrillator Health Insurance Portability and Accountability Act (HIPAA) Beyond the Basics (Preferred Education and Experience) Previous experience with home visiting Previous maternal and child health experience Spanish language skills highly preferred but not required Bachelor of Science in Nursing (BSN) preferred but not required How Will We Know You're 'The One'? Ability to develop and maintain strong relationships with others, both internal and external, to facilitate collaborative, working relationships to achieve the desired program outcomes. Ability to convey information clearly and concisely in order to provide education to patients and to communicate with clinics and other members of the care team Ability to plan and organize work in order to schedule and make home visits, complete documentation and follow-up, while meeting qualitative and quantitative productivity expectations Ability to independently make nursing decisions and take action based on nursing assessments made during home visit to ensure positive patient outcomes Ability to identify problems that are barriers to health, to determine possible solutions, and actively work to resolve the issues through appropriate referrals Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs, demonstrating cultural competence in the delivery of care About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am-5:15pm Hiring Range: $28.35-$38.27 commensurate with experience Market Range: 28.35 - 48.20 Posting Closing Date: 7:00 pm on 4/25/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
This position is eligible for a Tiered Sign-On Bonus up to $5,000! What You'll Be Doing Wake County Health and Human Services is looking for a Maternal Health Home Visiting Nurse to join Team Wake! The Maternal Health Nurse works collaboratively with pregnancy care managers, care coordination for children care managers, health educators, WCHHS clinics, WakeMed clinics and others involved in the delivery of care. The Maternal Health Nurse home visits are guided by care plans, protocols, billing and documentation guidelines under the Division of Medicaid covered services. The goal of this service is to improve birth outcomes for mothers and babies (antepartum/postpartum and newborn well-being). This is done by providing support for women with high risk pregnancy conditions to deliver healthy, full-term babies as well as by providing support for new mothers and their babies to make a healthy transition to their new roles. Essential Job Duties: Provide medically ordered, skilled nursing home visit to high risk prenatal patients. These visits will include patient teaching, monitoring of high risk condition, communication with high risk OB clinic, referrals to community resources and childbirth classes Provide postpartum home visits to newly delivered mothers and their infants. These visits will include assessment of mother and baby, staple removal when indicated, patient teaching, referrals to community resources, assisting with access to care, communication with clinics as needed Coordinate visits, communicate and collaborate with other care managers and interpreters as needed Schedule visits within expected time frame and complete documentation on schedule Participate in quality improvement activities Participate in disaster response when needed About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Graduation from an accredited school of Nursing No specific experience required RN - Registered Nurse - North Carolina Board of Nursing or Compact state BPT - Bloodborne Pathogens Training CPR - Cardiac Pulmonary Resuscitation AED - Automated External Defibrillator Health Insurance Portability and Accountability Act (HIPAA) Beyond the Basics (Preferred Education and Experience) Previous experience with home visiting Previous maternal and child health experience Spanish language skills highly preferred but not required Bachelor of Science in Nursing (BSN) preferred but not required How Will We Know You're 'The One'? Ability to develop and maintain strong relationships with others, both internal and external, to facilitate collaborative, working relationships to achieve the desired program outcomes. Ability to convey information clearly and concisely in order to provide education to patients and to communicate with clinics and other members of the care team Ability to plan and organize work in order to schedule and make home visits, complete documentation and follow-up, while meeting qualitative and quantitative productivity expectations Ability to independently make nursing decisions and take action based on nursing assessments made during home visit to ensure positive patient outcomes Ability to identify problems that are barriers to health, to determine possible solutions, and actively work to resolve the issues through appropriate referrals Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs, demonstrating cultural competence in the delivery of care About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am-5:15pm Hiring Range: $28.35-$38.27 commensurate with experience Market Range: 28.35 - 48.20 Posting Closing Date: 7:00 pm on 4/25/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CalOptima
Orange, CA, USA
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445