Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Events and Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,925.00 - $5,473.00 Per Month ($59,100.00 - $65,676.00 Annually) Salary is commensurate with experience. Position Summary The Division of Graduate Studies and Career Development (GSCD) offers several signature undergraduate and graduate student experiences connecting students to opportunities, including large-scale career fairs, graduate school research and competitions, and other associated division events. Reporting to the Director of Career & Leadership Development, the Events & Marketing Specialist will support the planning, logistics, marketing, communication, and execution of division events. Event coordination includes, but is not limited to, Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Programs, Employer Information Sessions, Grad Preview Week, Graduate Research Competition, Graduate Research & Creative Work Showcase, and Distinguished Achievement Award Ceremony which involves aspects of scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check in/out procedures and evaluation. The incumbent will assign tasks and train student assistant(s) assigned to assist with event coordination and marketing. The incumbent proactively seeks new and innovative methods for providing enhanced event planning and communication services to our students, faculty, graduate faculty, employer partners, and on-campus recruiters. The incumbent serves on cross-functional center teams, assisting with strategic planning initiatives and maintaining key liaison relationships with campus constituents. Position Information Graduate Studies & Career Development Event Planning & Coordination Work with the Associate Dean and supervisor to plan, coordinate, promote, and execute all aspects of major, campus-wide career, graduate studies, and division events. Oversee planning and scheduling of major division events and programs, including , but not limited to, Part-Time Job Fairs, Grad School Fair, Career Fairs, Graduate Research & Creative Works Showcase, the CSU Research Competition, and Grad Slam. Coordinate all logistical aspects of the events, including venue arrangements, equipment, and catering; collaborate with division leadership to establish goals, timelines, work assignments, and budgets for events. Recruit graduate student participants for graduate events; collaborate with academic departments and faculty to identify and encourage potential participants. Provide on-site support during the events, and lead the division team in event-related tasks, e.g., check-in, setup, and other event related tasks. Create and maintain event schedules to share with the division team, employers, graduate faculty, campus partners, etc. Prepare and implement detailed production timelines, task lists, and day-of-event program sheets. Coordinate department participation in programs and events including, but not limited to, New Student Orientation, Gator Fest, student life events, and special tabling events. Work collaboratively with other department staff in planning specialized events. Marketing and Communication Develop and maintain a marketing and communications calendar for the division. Collaborate with Graphic Designer on promotional and marketing collateral for various division events. Ensure that social media and website content related to division events, programs, services, etc., is up-to-date and accurate. Use Handshake to manage content for event details, announcements and registration. Prepare and distribute graduate event announcements to the graduate student & faculty community, send formal invitations to selected campus partners. Utilize email marketing platforms, campus flyers, and social media to increase event visibility. Collaborate with University Communications to coordinate publicity and maximize event awareness, as well as maintain a consistent University message and branding. Employer Engagement Work with employers to develop marketing strategies for enhancement of employer presence on campus, which includes, but not limited to: campus recruitment, job postings, internships, career fairs, and class/organization presentations. Actively communicate concerns or requests for additional information to employers on a consistent basis. Promote positive employer relationships and assist employers in setting up Handshake profile; contact employers by phone or email; host and/or visit local businesses, government, and organizations to develop opportunities. Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members. Use trends and assessment data to conceptualize, propose, and initiate new and innovative solutions to best engage with employers, manage events, and reach departmental goals. Research the SF Bay Area market to identify new employment market niches and opportunities to meet the needs of SF State students. Participate actively in various local, state, regional, and national organizations such as chambers of commerce, societies of human resource management, NACE, alumni chapters, etc. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Bachelor’s degree, or an equivalent combination of education and experience in the preferred areas of study to include business, marketing and communications Professional demeanor and customer-focused approach Must have strong written and verbal communication skills in order to establish and maintain working relationships with students, employers and the office/campus community Able to compile, write and present reports Demonstrated experience in day-to-day administration, evaluation and improvement of programs, preferably in a university environment or business perspective Experience with databases-including data entry, records management and reporting-is essential Requires competency in the following computer programs: Microsoft Windows, Word, Excel and PowerPoint Familiar with current social media platforms and their effectiveness in promoting services and products to targeted audiences Capable of working under pressure to meet deadlines and to handle multiple tasks and projects simultaneously Attention to detail Strong communication skills for communicating processes and policies Strong phone and e-mail etiquette Outstanding customer service skills to meet the needs of students, employers and SFSU staff Ability to develop and maintain effective professional relationships Strong initiative and ability to work independently Ability to communicate effectively with a diverse student population Environmental/Physical/Special The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. The incumbent is a student advocate for the Office of Career & Leadership Development, the Division of Graduate Studies & Career Development, and the Academic Affairs cabinet area. Some travel to sites off-campus and work on weekends and evenings may be required. Extended periods of the day may be spent in an office, working at a desk on a computer, or at meetings. The incumbent facilitates presentations on a regular basis. Must be able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Working Title Events and Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,925.00 - $5,473.00 Per Month ($59,100.00 - $65,676.00 Annually) Salary is commensurate with experience. Position Summary The Division of Graduate Studies and Career Development (GSCD) offers several signature undergraduate and graduate student experiences connecting students to opportunities, including large-scale career fairs, graduate school research and competitions, and other associated division events. Reporting to the Director of Career & Leadership Development, the Events & Marketing Specialist will support the planning, logistics, marketing, communication, and execution of division events. Event coordination includes, but is not limited to, Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Programs, Employer Information Sessions, Grad Preview Week, Graduate Research Competition, Graduate Research & Creative Work Showcase, and Distinguished Achievement Award Ceremony which involves aspects of scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check in/out procedures and evaluation. The incumbent will assign tasks and train student assistant(s) assigned to assist with event coordination and marketing. The incumbent proactively seeks new and innovative methods for providing enhanced event planning and communication services to our students, faculty, graduate faculty, employer partners, and on-campus recruiters. The incumbent serves on cross-functional center teams, assisting with strategic planning initiatives and maintaining key liaison relationships with campus constituents. Position Information Graduate Studies & Career Development Event Planning & Coordination Work with the Associate Dean and supervisor to plan, coordinate, promote, and execute all aspects of major, campus-wide career, graduate studies, and division events. Oversee planning and scheduling of major division events and programs, including , but not limited to, Part-Time Job Fairs, Grad School Fair, Career Fairs, Graduate Research & Creative Works Showcase, the CSU Research Competition, and Grad Slam. Coordinate all logistical aspects of the events, including venue arrangements, equipment, and catering; collaborate with division leadership to establish goals, timelines, work assignments, and budgets for events. Recruit graduate student participants for graduate events; collaborate with academic departments and faculty to identify and encourage potential participants. Provide on-site support during the events, and lead the division team in event-related tasks, e.g., check-in, setup, and other event related tasks. Create and maintain event schedules to share with the division team, employers, graduate faculty, campus partners, etc. Prepare and implement detailed production timelines, task lists, and day-of-event program sheets. Coordinate department participation in programs and events including, but not limited to, New Student Orientation, Gator Fest, student life events, and special tabling events. Work collaboratively with other department staff in planning specialized events. Marketing and Communication Develop and maintain a marketing and communications calendar for the division. Collaborate with Graphic Designer on promotional and marketing collateral for various division events. Ensure that social media and website content related to division events, programs, services, etc., is up-to-date and accurate. Use Handshake to manage content for event details, announcements and registration. Prepare and distribute graduate event announcements to the graduate student & faculty community, send formal invitations to selected campus partners. Utilize email marketing platforms, campus flyers, and social media to increase event visibility. Collaborate with University Communications to coordinate publicity and maximize event awareness, as well as maintain a consistent University message and branding. Employer Engagement Work with employers to develop marketing strategies for enhancement of employer presence on campus, which includes, but not limited to: campus recruitment, job postings, internships, career fairs, and class/organization presentations. Actively communicate concerns or requests for additional information to employers on a consistent basis. Promote positive employer relationships and assist employers in setting up Handshake profile; contact employers by phone or email; host and/or visit local businesses, government, and organizations to develop opportunities. Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members. Use trends and assessment data to conceptualize, propose, and initiate new and innovative solutions to best engage with employers, manage events, and reach departmental goals. Research the SF Bay Area market to identify new employment market niches and opportunities to meet the needs of SF State students. Participate actively in various local, state, regional, and national organizations such as chambers of commerce, societies of human resource management, NACE, alumni chapters, etc. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Bachelor’s degree, or an equivalent combination of education and experience in the preferred areas of study to include business, marketing and communications Professional demeanor and customer-focused approach Must have strong written and verbal communication skills in order to establish and maintain working relationships with students, employers and the office/campus community Able to compile, write and present reports Demonstrated experience in day-to-day administration, evaluation and improvement of programs, preferably in a university environment or business perspective Experience with databases-including data entry, records management and reporting-is essential Requires competency in the following computer programs: Microsoft Windows, Word, Excel and PowerPoint Familiar with current social media platforms and their effectiveness in promoting services and products to targeted audiences Capable of working under pressure to meet deadlines and to handle multiple tasks and projects simultaneously Attention to detail Strong communication skills for communicating processes and policies Strong phone and e-mail etiquette Outstanding customer service skills to meet the needs of students, employers and SFSU staff Ability to develop and maintain effective professional relationships Strong initiative and ability to work independently Ability to communicate effectively with a diverse student population Environmental/Physical/Special The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. The incumbent is a student advocate for the Office of Career & Leadership Development, the Division of Graduate Studies & Career Development, and the Academic Affairs cabinet area. Some travel to sites off-campus and work on weekends and evenings may be required. Extended periods of the day may be spent in an office, working at a desk on a computer, or at meetings. The incumbent facilitates presentations on a regular basis. Must be able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, plans and performs complex data analysis; performs project management duties for a portfolio of Enrollment Management studies and state and federal reports; coordinates, extracts, prepares and presents data, reports and makes recommendations in order to communicate data for others to understand outcomes and make decisions; may serve as a technical expert in various software. Performs complex and technical duties in support of the District's Admissions and Records process and related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Extracts, coordinates, prepares, analyzes, and reconciles data and information related to state and federal reporting, enrollment management, student demographics and outcomes, and other relevant data; verifies the integrity of the data within the student information system to submit state and federal reports and other districtwide compliance reports. Collects, compiles, describes, organizes, analyzes, interprets, and presents data and information related to enrollment management by creating queries and utilizing various types of software such as Microsoft Access, SQL and Ellucian. Assists in the development and recommendation of annual enrollment goals and annual action plan to reach those goals. Conducts complex research studies related but not limited to enrollment management, retention, matriculation, weekly contact hours, student and community characteristics, and student achievement. Serves as an advanced functional expert for statistical software programs and modules and college databases; in collaboration with the information systems department, manages software and system user testing and may oversee software licensing; ensures the accuracy of data prior to submission to state and federal reporting agencies, accrediting bodies and other organizations as needed. Analyzes and develops data elements, databases and business practices related to the collection of student data; validates the consistency of data across programs, departments and throughout the District; generates complex data sets required for grant applications and reporting. Designs, implements, and maintains specialized databases to facilitate research and planning activities related to enrollment management and admissions & records. Participates on and provides research assistance to college and District committees and ad hoc groups in relation to enrollment management and state and federal reporting; prepares reports, presentations and plans to assist in decision making and process improvement to improve student access and institutional effectiveness; provides training and works closely with college and district departments and staff to reconcile and validate data for submission. Provides technical assistance and guidance to college staff, faculty and administrators in clarification and application of District and California Education Code regulations and Admissions & Records guidelines, procedures and policies including enrollment, course registration, requirements and procedures; assists with the resolution of escalated issues not resolved at the college level. Conducts testing in the Student Information System test accounts involving new software patches in relation to MIS data creation and process changes. Researches, evaluates, and recommends changes to procedures and systems related to the collection, reporting, and dissemination of enrollment information. Audits and reconciles student supporting documentation; rotates application documents and follows established District policies and procedures for destruction of documents as needed; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Maintains current knowledge of, and ensures compliance with, federal, state and local laws and regulations related to admissions and records, enrollment management, curriculum, and privacy such as apportionment regulations, Title V, Family Education Rights and Privacy Act (FERPA), and Education Code. Stays abreast of new trends, emerging technologies, and innovations regarding enrollment management, admissions and records, research, education, regulation, business, community, and student characteristics as appropriate to the District. Serves on committees and represents the District at local, regional, state and national conferences, meetings, workshops and training seminars. May conduct trainings on enrollment management practices and regulations. OTHER DUTIES Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. May develop and distribute dashboards, datasets, and other visual metric tracking tools. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Advanced knowledge of data extraction and query tools such as structured query language (SQL). Data warehousing principles and methods. Professionally accepted research practices applicable to research design, methodology development/selection, data analysis and interpretation and reporting. Research methods and procedures applicable to academic records. Theories, principles, methods and techniques of statistical analysis. Statistical analysis software packages such as SPSS and Tableau and programming skills and tools used in extracting data sets. Principles, practices and methods of administrative, organization and management analysis. Applicable sections of the California Education Code, The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Principles, tools and techniques of project planning and management. Basic principles and practices of employee work guidance and direction. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Advanced uses of standard business applications including word processing, spreadsheet and database software and other specialized District software applications. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies, procedures and goals applicable to departmental and division operations. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Consultatively provide information and guidance to college faculty and staff on data reconciliation, validation, Student Information Systems (SIS) capabilities and limitations as pertains to reporting, and analysis techniques. Identify, investigate and define research issues and problems and locate sources of data to meet research needs and requirements, as appropriate to assigned scope of responsibility. Use interactive analytical statistical software packages efficiently. Operate computers and make advanced functional use of standard business software, including word processing, spreadsheet, presentation, graphics and database applications. Use specialized software to create survey instruments, extract student data perform research. Create and utilize graphical user interfaces (GUI), SQL reports and other programming and database tools to provide effective access to and presentation of community college-related information. Work collaboratively with a variety of faculty and staff in carrying out research and reporting functions. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies, and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Perform complex data analysis, reconciliation and reporting. Set priorities and exercise sound judgment within areas of responsibility. Assign and inspect the work of other staff. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Present research findings clearly, logically and in a meaningful and understandable form, using a wide variety of modalities. Maintain the confidentiality of information. Understand Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE A Bachelor's degree from an accredited college or university and three years of progressively responsible experience in Enrollment Management, Data Analysis or a related field or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include a competency assessment (45% weight) and an oral interview assessment (55% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: APRIL 26, 2024 ORAL ASSESSMENT: MAY 7, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification for at least six months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. State Center Community College District is an Equal Employment Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 4/22/2024 11:59 PM Pacific
General Purpose Under general supervision, plans and performs complex data analysis; performs project management duties for a portfolio of Enrollment Management studies and state and federal reports; coordinates, extracts, prepares and presents data, reports and makes recommendations in order to communicate data for others to understand outcomes and make decisions; may serve as a technical expert in various software. Performs complex and technical duties in support of the District's Admissions and Records process and related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Extracts, coordinates, prepares, analyzes, and reconciles data and information related to state and federal reporting, enrollment management, student demographics and outcomes, and other relevant data; verifies the integrity of the data within the student information system to submit state and federal reports and other districtwide compliance reports. Collects, compiles, describes, organizes, analyzes, interprets, and presents data and information related to enrollment management by creating queries and utilizing various types of software such as Microsoft Access, SQL and Ellucian. Assists in the development and recommendation of annual enrollment goals and annual action plan to reach those goals. Conducts complex research studies related but not limited to enrollment management, retention, matriculation, weekly contact hours, student and community characteristics, and student achievement. Serves as an advanced functional expert for statistical software programs and modules and college databases; in collaboration with the information systems department, manages software and system user testing and may oversee software licensing; ensures the accuracy of data prior to submission to state and federal reporting agencies, accrediting bodies and other organizations as needed. Analyzes and develops data elements, databases and business practices related to the collection of student data; validates the consistency of data across programs, departments and throughout the District; generates complex data sets required for grant applications and reporting. Designs, implements, and maintains specialized databases to facilitate research and planning activities related to enrollment management and admissions & records. Participates on and provides research assistance to college and District committees and ad hoc groups in relation to enrollment management and state and federal reporting; prepares reports, presentations and plans to assist in decision making and process improvement to improve student access and institutional effectiveness; provides training and works closely with college and district departments and staff to reconcile and validate data for submission. Provides technical assistance and guidance to college staff, faculty and administrators in clarification and application of District and California Education Code regulations and Admissions & Records guidelines, procedures and policies including enrollment, course registration, requirements and procedures; assists with the resolution of escalated issues not resolved at the college level. Conducts testing in the Student Information System test accounts involving new software patches in relation to MIS data creation and process changes. Researches, evaluates, and recommends changes to procedures and systems related to the collection, reporting, and dissemination of enrollment information. Audits and reconciles student supporting documentation; rotates application documents and follows established District policies and procedures for destruction of documents as needed; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Maintains current knowledge of, and ensures compliance with, federal, state and local laws and regulations related to admissions and records, enrollment management, curriculum, and privacy such as apportionment regulations, Title V, Family Education Rights and Privacy Act (FERPA), and Education Code. Stays abreast of new trends, emerging technologies, and innovations regarding enrollment management, admissions and records, research, education, regulation, business, community, and student characteristics as appropriate to the District. Serves on committees and represents the District at local, regional, state and national conferences, meetings, workshops and training seminars. May conduct trainings on enrollment management practices and regulations. OTHER DUTIES Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. May develop and distribute dashboards, datasets, and other visual metric tracking tools. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Advanced knowledge of data extraction and query tools such as structured query language (SQL). Data warehousing principles and methods. Professionally accepted research practices applicable to research design, methodology development/selection, data analysis and interpretation and reporting. Research methods and procedures applicable to academic records. Theories, principles, methods and techniques of statistical analysis. Statistical analysis software packages such as SPSS and Tableau and programming skills and tools used in extracting data sets. Principles, practices and methods of administrative, organization and management analysis. Applicable sections of the California Education Code, The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Principles, tools and techniques of project planning and management. Basic principles and practices of employee work guidance and direction. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Advanced uses of standard business applications including word processing, spreadsheet and database software and other specialized District software applications. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies, procedures and goals applicable to departmental and division operations. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Consultatively provide information and guidance to college faculty and staff on data reconciliation, validation, Student Information Systems (SIS) capabilities and limitations as pertains to reporting, and analysis techniques. Identify, investigate and define research issues and problems and locate sources of data to meet research needs and requirements, as appropriate to assigned scope of responsibility. Use interactive analytical statistical software packages efficiently. Operate computers and make advanced functional use of standard business software, including word processing, spreadsheet, presentation, graphics and database applications. Use specialized software to create survey instruments, extract student data perform research. Create and utilize graphical user interfaces (GUI), SQL reports and other programming and database tools to provide effective access to and presentation of community college-related information. Work collaboratively with a variety of faculty and staff in carrying out research and reporting functions. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies, and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Perform complex data analysis, reconciliation and reporting. Set priorities and exercise sound judgment within areas of responsibility. Assign and inspect the work of other staff. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Present research findings clearly, logically and in a meaningful and understandable form, using a wide variety of modalities. Maintain the confidentiality of information. Understand Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE A Bachelor's degree from an accredited college or university and three years of progressively responsible experience in Enrollment Management, Data Analysis or a related field or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include a competency assessment (45% weight) and an oral interview assessment (55% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: APRIL 26, 2024 ORAL ASSESSMENT: MAY 7, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification for at least six months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. State Center Community College District is an Equal Employment Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 4/22/2024 11:59 PM Pacific