Under direction from the General Manager, plans, organizes, coordinates, and manages a variety of programs and District-wide initiatives; performs a wide variety of highly responsible, complex, and diverse advanced level professional duties involved in providing administrative, analytical, policy, and technical support to the General Manager’s Office; plans, directs, and coordinates legislative activities and intergovernmental affairs and programs; coordinates and manages the development of District-wide policies, plans, programs, and projects; represents the District to federal, state, and local agencies, industry groups, community groups, educational institutions, and the public; and performs related work as required. DISTINGUISHING CHARACTERISTICS Special Assistant to the General Manager is a single position senior management classification reporting directly to the General Manager. Under direction, within a framework of broad policies and procedures, the incumbent is responsible for coordinating the development of: District-wide programs, strategic plan implementation, legislative and intergovernmental affairs programs, and other projects of District-wide impact. Assignments are given in general terms and are subject to review upon completion. There is significant latitude for independent judgment and action in defined areas of work. This classification is distinguished from other senior management classifications within the District by the specific responsibility for directing and coordinating projects of District-wide impact and focus on strategic, legislative, and intergovernmental affairs. This classification is distinguished from the General Manager in that the latter is the chief executive responsible for the effectiveness of all District operations, implementation of Board policy, and provides direction to this classification. The Ideal Candidate for Special Assistant to the General Manager will:
Possess deep knowledge and understanding of local and state governments, including special districts, and the water industry in California, the legislative process, and the laws, regulations, and standards that apply to the industry, and to ACWD and its mission.
Demonstrate critical, strategic, and innovative thinking, political savvy, situational awareness, attention to detail, problem solving, and project management skills, and the ability to independently research and develop ideas and concepts into reasonable and actionable plans and strategies and manage projects from inception to completion.
Posses s exceptional verbal and written communication skills to effectively engage with multiple audiences such as staff, management, governing bodies, legislators, other agencies, and the public, in a wide array of settings.
Work collaboratively with internal staff and teams, external partners, industry groups, and interested parties, exhibiting tenacity and leadership to achieve organizational goals.
Demonstrate a commitment to diversity and inclusion in the workplace and a commitment to promoting a culture of respect, professionalism, service, and belonging.
Exhibit a strong service ethic in support of staff, peers, the industry, and other internal and external customers, and a strong commitment to excellence and integrity.
Mar 14, 2024
Full Time
Under direction from the General Manager, plans, organizes, coordinates, and manages a variety of programs and District-wide initiatives; performs a wide variety of highly responsible, complex, and diverse advanced level professional duties involved in providing administrative, analytical, policy, and technical support to the General Manager’s Office; plans, directs, and coordinates legislative activities and intergovernmental affairs and programs; coordinates and manages the development of District-wide policies, plans, programs, and projects; represents the District to federal, state, and local agencies, industry groups, community groups, educational institutions, and the public; and performs related work as required. DISTINGUISHING CHARACTERISTICS Special Assistant to the General Manager is a single position senior management classification reporting directly to the General Manager. Under direction, within a framework of broad policies and procedures, the incumbent is responsible for coordinating the development of: District-wide programs, strategic plan implementation, legislative and intergovernmental affairs programs, and other projects of District-wide impact. Assignments are given in general terms and are subject to review upon completion. There is significant latitude for independent judgment and action in defined areas of work. This classification is distinguished from other senior management classifications within the District by the specific responsibility for directing and coordinating projects of District-wide impact and focus on strategic, legislative, and intergovernmental affairs. This classification is distinguished from the General Manager in that the latter is the chief executive responsible for the effectiveness of all District operations, implementation of Board policy, and provides direction to this classification. The Ideal Candidate for Special Assistant to the General Manager will:
Possess deep knowledge and understanding of local and state governments, including special districts, and the water industry in California, the legislative process, and the laws, regulations, and standards that apply to the industry, and to ACWD and its mission.
Demonstrate critical, strategic, and innovative thinking, political savvy, situational awareness, attention to detail, problem solving, and project management skills, and the ability to independently research and develop ideas and concepts into reasonable and actionable plans and strategies and manage projects from inception to completion.
Posses s exceptional verbal and written communication skills to effectively engage with multiple audiences such as staff, management, governing bodies, legislators, other agencies, and the public, in a wide array of settings.
Work collaboratively with internal staff and teams, external partners, industry groups, and interested parties, exhibiting tenacity and leadership to achieve organizational goals.
Demonstrate a commitment to diversity and inclusion in the workplace and a commitment to promoting a culture of respect, professionalism, service, and belonging.
Exhibit a strong service ethic in support of staff, peers, the industry, and other internal and external customers, and a strong commitment to excellence and integrity.
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator IV Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $250,000 to $275,000 annual CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: January 5, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting directly to the President, the Provost and Vice President for Academic Affairs serves as the chief academic officer, the senior member of the President's Cabinet, and chief executive officer in the absence of the President. Direct reports include the Academic Deans, Associate/Assistant Vice Presidents/Provosts, and the Dean of the Library. The Provost and Vice President for Academic Affairs will have a strong academic record as well as a proven record of leadership and administrative ability. The Provost and Vice President for Academic Affairs will have an academic philosophy that aligns with and supports CSUMB's Vision and Mission; will reflect a strong understanding of current issues in academic and higher education; will provide leadership in academic planning, curricular excellence, outstanding teaching, research and service; will understand and support shared governance and consensus building with the faculty; and will hold a proven record of supporting enrollment growth and student success. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Provides central and academic administrative leadership. Serves as Chief Academic Officer and educational leader of CSUMB. Offers vision, direction, and guidance to undergraduate and graduate programs. Aligns the academic program with outreach, recruitment and retention efforts. Serves as steward for the campus's academic budget and fiscal allocation process. Executes and maintains the University's Strategic Plan, and operational planning. Leads the on going accreditation efforts and ensures educational effectiveness. Helps to foster a campus wide climate of collaboration and mutual respect. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : A senior administrator who will provide strong central and academic administrative leadership with the primary responsibility to plan, develop and administer all aspects of the University's programs, activities, personnel and budget in the support of students and student learning. The Provost assists the President in the overall management of the university, serving as the second in command, and in the place of the President upon request. An educational leader committed to student learning engagement, with rich experience in the implementation of various high impact practices, and the ability to advance the University's role as a regional steward. As the Chief Academic Officer, the Provost plans, organizes, directs, monitors, evaluates and coordinates all aspects of the academic program; and plays a significant role in recruiting and retaining top scholars and educators, providing oversight to the promotion and tenure process, and participating in the collective bargaining process; works with the President and faculty to develop effective shared governance structures and procedures. The Provost provides vision, direction, and guidance to the general growth of the campus's undergraduate and graduate programs, and research, scholarly and creative activity. An individual focused on student success achieved through alignment of the academic program plan with the outreach, recruitment and retention efforts of the campus. The Provost strives to broaden the connection and collaboration between the academic units and student support services to establish effective models for student success specifically related to a residential campus. A strong fiscal manager who serves as the main steward for the campus's academic budget. The Provost works closely with the President's Cabinet and the Vice President for Administration and Finance to define the priorities of the campus and plan, implement, and monitor short - and long- term budget strategies accordingly. The Provost has direct authority and responsibility for fiscally supporting and managing the Academic Affairs division budget. A strategic administrator responsible for implementing and showcasing operational best practices in the everyday management of the division of Academic Affairs. This position executes and maintains the University's Strategic Plan, and other on going operational planning initiatives. The Provost has overarching administration of the division, to include Colleges, Extended Education and International Programs, Library, Sponsored Programs, Institutional Assessment and Research, academic program management and review, and several other areas within the division. The Provost may also advise the President in areas of operational efficiency and effectiveness as needed to ensure student success. An experienced facilitator able to maintain academic standards and serve as the central point of contact for on going accreditation from WASC and other accrediting agencies. The Provost will be asked to engage in audits of the campus and support the general review and assessment of institutional effectiveness. A community builder committed to the University's Vision, to campus civility and to fostering positive and cooperative relationships campus wide. The Provost will also collaborate with educational institutions in the tri county area and build relationships with other external constituencies to foster opportunities for engaged learning and research, and to strengthen the University's role in regional stewardship. MINIMUM QUALIFICATIONS : An earned doctorate or appropriate terminal degree. Distinguished record of intellectual leadership and scholarship sufficient to warrant appointment in an academic unit at a senior level. Five years of successful leadership in an administrative role in higher education. Evidence of innovative leadership in academic planning and implementation, program development and personnel and budget management. Demonstrated leadership implementing a university mission within a complex and academically strong institution. Strong financial management skills with the ability to make strategic budget decisions within limited resources. Demonstrated understanding of the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence. Evidence of participation in and support of shared governance. Demonstrated skills in fostering excellence in teaching, research, scholarship, creative activity, and public and professional service. Demonstrated commitment to student success. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Proven experience with personnel issues related to faculty and staff Demonstrated experience in providing leadership in a diverse environment. Knowledge of innovative pedagogies that support learning and scholarly activity. Knowledge of and experience with the use of technology in an academic setting. Experience promoting and representing an institution to internal and external constituencies. Knowledge of and experience with strategic planning. Experience with enrollment management, enrollment growth, and the ability to coordinate academic program plans with outreach and enrollment service efforts. Experience in interdisciplinary, outcomes based academic models. Experience serving historically underrepresented populations Knowledge of and experience with accreditation. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and control over campus business processes, either through functional roles or system security access. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is a designated position in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Oct 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Administrator IV Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $250,000 to $275,000 annual CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: January 5, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting directly to the President, the Provost and Vice President for Academic Affairs serves as the chief academic officer, the senior member of the President's Cabinet, and chief executive officer in the absence of the President. Direct reports include the Academic Deans, Associate/Assistant Vice Presidents/Provosts, and the Dean of the Library. The Provost and Vice President for Academic Affairs will have a strong academic record as well as a proven record of leadership and administrative ability. The Provost and Vice President for Academic Affairs will have an academic philosophy that aligns with and supports CSUMB's Vision and Mission; will reflect a strong understanding of current issues in academic and higher education; will provide leadership in academic planning, curricular excellence, outstanding teaching, research and service; will understand and support shared governance and consensus building with the faculty; and will hold a proven record of supporting enrollment growth and student success. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Provides central and academic administrative leadership. Serves as Chief Academic Officer and educational leader of CSUMB. Offers vision, direction, and guidance to undergraduate and graduate programs. Aligns the academic program with outreach, recruitment and retention efforts. Serves as steward for the campus's academic budget and fiscal allocation process. Executes and maintains the University's Strategic Plan, and operational planning. Leads the on going accreditation efforts and ensures educational effectiveness. Helps to foster a campus wide climate of collaboration and mutual respect. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : A senior administrator who will provide strong central and academic administrative leadership with the primary responsibility to plan, develop and administer all aspects of the University's programs, activities, personnel and budget in the support of students and student learning. The Provost assists the President in the overall management of the university, serving as the second in command, and in the place of the President upon request. An educational leader committed to student learning engagement, with rich experience in the implementation of various high impact practices, and the ability to advance the University's role as a regional steward. As the Chief Academic Officer, the Provost plans, organizes, directs, monitors, evaluates and coordinates all aspects of the academic program; and plays a significant role in recruiting and retaining top scholars and educators, providing oversight to the promotion and tenure process, and participating in the collective bargaining process; works with the President and faculty to develop effective shared governance structures and procedures. The Provost provides vision, direction, and guidance to the general growth of the campus's undergraduate and graduate programs, and research, scholarly and creative activity. An individual focused on student success achieved through alignment of the academic program plan with the outreach, recruitment and retention efforts of the campus. The Provost strives to broaden the connection and collaboration between the academic units and student support services to establish effective models for student success specifically related to a residential campus. A strong fiscal manager who serves as the main steward for the campus's academic budget. The Provost works closely with the President's Cabinet and the Vice President for Administration and Finance to define the priorities of the campus and plan, implement, and monitor short - and long- term budget strategies accordingly. The Provost has direct authority and responsibility for fiscally supporting and managing the Academic Affairs division budget. A strategic administrator responsible for implementing and showcasing operational best practices in the everyday management of the division of Academic Affairs. This position executes and maintains the University's Strategic Plan, and other on going operational planning initiatives. The Provost has overarching administration of the division, to include Colleges, Extended Education and International Programs, Library, Sponsored Programs, Institutional Assessment and Research, academic program management and review, and several other areas within the division. The Provost may also advise the President in areas of operational efficiency and effectiveness as needed to ensure student success. An experienced facilitator able to maintain academic standards and serve as the central point of contact for on going accreditation from WASC and other accrediting agencies. The Provost will be asked to engage in audits of the campus and support the general review and assessment of institutional effectiveness. A community builder committed to the University's Vision, to campus civility and to fostering positive and cooperative relationships campus wide. The Provost will also collaborate with educational institutions in the tri county area and build relationships with other external constituencies to foster opportunities for engaged learning and research, and to strengthen the University's role in regional stewardship. MINIMUM QUALIFICATIONS : An earned doctorate or appropriate terminal degree. Distinguished record of intellectual leadership and scholarship sufficient to warrant appointment in an academic unit at a senior level. Five years of successful leadership in an administrative role in higher education. Evidence of innovative leadership in academic planning and implementation, program development and personnel and budget management. Demonstrated leadership implementing a university mission within a complex and academically strong institution. Strong financial management skills with the ability to make strategic budget decisions within limited resources. Demonstrated understanding of the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence. Evidence of participation in and support of shared governance. Demonstrated skills in fostering excellence in teaching, research, scholarship, creative activity, and public and professional service. Demonstrated commitment to student success. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Proven experience with personnel issues related to faculty and staff Demonstrated experience in providing leadership in a diverse environment. Knowledge of innovative pedagogies that support learning and scholarly activity. Knowledge of and experience with the use of technology in an academic setting. Experience promoting and representing an institution to internal and external constituencies. Knowledge of and experience with strategic planning. Experience with enrollment management, enrollment growth, and the ability to coordinate academic program plans with outreach and enrollment service efforts. Experience in interdisciplinary, outcomes based academic models. Experience serving historically underrepresented populations Knowledge of and experience with accreditation. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and control over campus business processes, either through functional roles or system security access. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is a designated position in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Oct 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Executive Assistant . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,113 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Executive Assistant to provide executive-level administrative and professional support to the Deputy Vice Chancellor (DVC) in the Office of the EVC, Academic and Student Affairs. This position is the first point of contact for the Office of the EVC (OEVC) and will be assisting with a variety of administrative responsibilities, many of which are highly sensitive and confidential in nature. The Executive Assistant is a high-visibility strategic team member who manages the administrative functions of the OEVC, this position requires an awareness of the DVC and Division priorities and a solid understanding of the functions of the office in relation to other units within the Office of the Chancellor, Board of Trustees, CSU campuses and external parties. This position requires autonomy and judgment as well as the ability to problem-solve and work independently. The incumbent must be able to manage competing priorities in a dynamic and fast-paced environment and must be able to evaluate and set work priorities. Work assignments are received in the form of general requests and require considerable initiative and independent judgment in carrying out tasks through to completion. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Executive Assistant will perform duties as outlined below: Executive Administrative Support: -Provide daily executive-level administrative and professional support to the Deputy Vice Chancellor, Academic and Student Affairs. -Ensures DVC is optimally prepared for the day by providing needed reading materials, speaking points, and gathering background information for DVC review. -Coordinate all elements of the DVC and Office of EVC (OEVC) calendars including monitoring and reviewing meeting requests, resolving scheduling conflicts, establishing appointment priorities, scheduling appointments and preparing daily schedules; establish master schedule for OEVC and staff meetings. Schedule conference calls and other meetings on behalf of and for the DVC by strategically prioritizing the DVC’s time. -Arrange and confirm travel, prepare and process travel approvals, travel claims, track reimbursements, prepare itineraries, and provide meeting materials, maps and directions for the DVC. -Manage and maintain digital and physical files for the proper filing of OEVC data and confidential information in accordance with the CSUCO retention policy. -Maintain and ensure confidentiality when supporting the OEVC with all sensitive materials, such as collective bargaining documents, labor practices, personnel cases and performance evaluations. -Serve as key member of the OEVC support team ensuring the smooth administration of office operations, including division-wide meetings and events, and support the onboarding of CSU leaders. -Monthly reconciliation of the department credit card (Procurement Card). Process expenditures consistent with applicable CSUCO procurement policies and procedures. -Interpret and apply Chancellor’s Office-wide operating policies and procedures. Project Management: -Provide project management functions and serve as primary contact for ASA project and initiatives led by the DVC. -Design and coordinate action plans to achieve the strategic goals and objectives of the DVC. Work closely with ASA leadership project leads and maintain unit cohesion. -Coordinate workflow and follow up to ensure project progress and completion, review and follow-up on deliverables, and document project progress as necessary. -Support the DVC on program data gathering, evaluation and assessment. -Manage the processing and coordination of several long-term special projects in the Division of Academic and Student Affairs (DASA), including but not limited to request for proposals, event planning, synthesizing of information, and coordination of logistics. Collaboration with Chief of Staff: -Collaborate with ASA Chief of Staff (COS) on coordinating day-to-day projects and priorities, coordinating scheduling, supporting key partnerships, developing briefings and other needs. -Partner with COS to ensure preparedness of daily DVC activities by prioritizing items and coordinating assignments. -Assist in project planning, perform strategic research on a variety of topics, and take initiative to identify potential problems and suggest solutions to the COS. Communications Support: -Prepare and/or edit written communications, memos, letters, presentations, spreadsheets and reports, many of a highly sensitive and confidential nature. -Work collaboratively with ASA Communications with the research, preparation and proofreading of briefings, correspondence and reports for the DVC. Ensure quality control and approve drafts documents for distribution and/or signature. -Maintain up-to-date internal/external contact lists including list servs of trustees, campus presidents, CO leadership team, division staff, provosts/vice presidents and other constituent groups. -Manage the Office of the EVC general email and coordinate distribution of division-wide emails and/or systemwide/listservs. Develop communications relative to current and long-term projects and initiatives and provide strategic support to the members of the ASA Leadership Team and Senior Directors. Event/Meeting Support: -Provide support for special events and projects of the DVC, including development of meeting agendas, management of meeting logistics, preparation and distribution of meeting materials. Attend on-site and off-site meetings, as needed. -Assist the DVC with coordinating projects, meetings and conferences that involve complex organizational unit planning across several Associate and Assistant Vice Chancellors. -Prepare minutes and meeting notes as needed. -Prepare meeting requisitions, reimbursements, business meal forms, and other inter-office forms. Other Duties: -Assist with general Academic Affairs projects and initiatives, as requested by the DVC. -May serve on special projects, committees, or act as department representative as needed. -Perform other duties as assigned in support of OEVC mission and goals. Qualifications This position requires: -A bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience is required. -A minimum of five years of progressively responsible administrative and professional support and project management experience for a high-level administrator. -Proven track record of handling and maintaining confidential information in a responsible manner. -Ability to organize, coordinate, plan and facilitate meetings and conferences that involve the efforts of several Associate/Assistant Vice Chancellors and the DVC. -Highly organized and detail oriented, able to handle multiple tasks simultaneously in a pressured environment with frequently shifting priorities and minimal supervision. Must have tolerance for ambiguity. -Ability to take initiative and use sound judgment in completing tasks, solving problems, developing solutions and prioritizing work. -Demonstrated resilience, diplomacy, problem-solving, and conflict resolution skills in a variety of situations, including across departments and with external partners. Maintain effective and cooperative working relationships. -Ability to manage complex assignments in a fast-paced environment with conflicting priorities. -Solid writing and communication skills required to include proofreading and proper punctuation and grammar usage. -Effective communication and listening skills, be able to work directly and interact professionally with a diverse group of individuals in a multicultural environment, including employees at all levels within the university system, Trustees, local and state agencies, students and CSU partners/stakeholders. -Proficiency with MS Word, Excel, Outlook, Microsoft Teams, Zoom and other current software applications, and the ability to access and utilize the Internet is required. Preferred Qualifications -A minimum of two years' experience working with travel arrangements for senior level is required; and a knowledge of CSU travel policies and procedures is preferred. -Minimum of four years of experience working with academic issues and projects within the California State University or higher education system highly preferred. Application Period Priority consideration will be given to candidates who apply by March 21, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 08, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Executive Assistant . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,113 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Executive Assistant to provide executive-level administrative and professional support to the Deputy Vice Chancellor (DVC) in the Office of the EVC, Academic and Student Affairs. This position is the first point of contact for the Office of the EVC (OEVC) and will be assisting with a variety of administrative responsibilities, many of which are highly sensitive and confidential in nature. The Executive Assistant is a high-visibility strategic team member who manages the administrative functions of the OEVC, this position requires an awareness of the DVC and Division priorities and a solid understanding of the functions of the office in relation to other units within the Office of the Chancellor, Board of Trustees, CSU campuses and external parties. This position requires autonomy and judgment as well as the ability to problem-solve and work independently. The incumbent must be able to manage competing priorities in a dynamic and fast-paced environment and must be able to evaluate and set work priorities. Work assignments are received in the form of general requests and require considerable initiative and independent judgment in carrying out tasks through to completion. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Executive Assistant will perform duties as outlined below: Executive Administrative Support: -Provide daily executive-level administrative and professional support to the Deputy Vice Chancellor, Academic and Student Affairs. -Ensures DVC is optimally prepared for the day by providing needed reading materials, speaking points, and gathering background information for DVC review. -Coordinate all elements of the DVC and Office of EVC (OEVC) calendars including monitoring and reviewing meeting requests, resolving scheduling conflicts, establishing appointment priorities, scheduling appointments and preparing daily schedules; establish master schedule for OEVC and staff meetings. Schedule conference calls and other meetings on behalf of and for the DVC by strategically prioritizing the DVC’s time. -Arrange and confirm travel, prepare and process travel approvals, travel claims, track reimbursements, prepare itineraries, and provide meeting materials, maps and directions for the DVC. -Manage and maintain digital and physical files for the proper filing of OEVC data and confidential information in accordance with the CSUCO retention policy. -Maintain and ensure confidentiality when supporting the OEVC with all sensitive materials, such as collective bargaining documents, labor practices, personnel cases and performance evaluations. -Serve as key member of the OEVC support team ensuring the smooth administration of office operations, including division-wide meetings and events, and support the onboarding of CSU leaders. -Monthly reconciliation of the department credit card (Procurement Card). Process expenditures consistent with applicable CSUCO procurement policies and procedures. -Interpret and apply Chancellor’s Office-wide operating policies and procedures. Project Management: -Provide project management functions and serve as primary contact for ASA project and initiatives led by the DVC. -Design and coordinate action plans to achieve the strategic goals and objectives of the DVC. Work closely with ASA leadership project leads and maintain unit cohesion. -Coordinate workflow and follow up to ensure project progress and completion, review and follow-up on deliverables, and document project progress as necessary. -Support the DVC on program data gathering, evaluation and assessment. -Manage the processing and coordination of several long-term special projects in the Division of Academic and Student Affairs (DASA), including but not limited to request for proposals, event planning, synthesizing of information, and coordination of logistics. Collaboration with Chief of Staff: -Collaborate with ASA Chief of Staff (COS) on coordinating day-to-day projects and priorities, coordinating scheduling, supporting key partnerships, developing briefings and other needs. -Partner with COS to ensure preparedness of daily DVC activities by prioritizing items and coordinating assignments. -Assist in project planning, perform strategic research on a variety of topics, and take initiative to identify potential problems and suggest solutions to the COS. Communications Support: -Prepare and/or edit written communications, memos, letters, presentations, spreadsheets and reports, many of a highly sensitive and confidential nature. -Work collaboratively with ASA Communications with the research, preparation and proofreading of briefings, correspondence and reports for the DVC. Ensure quality control and approve drafts documents for distribution and/or signature. -Maintain up-to-date internal/external contact lists including list servs of trustees, campus presidents, CO leadership team, division staff, provosts/vice presidents and other constituent groups. -Manage the Office of the EVC general email and coordinate distribution of division-wide emails and/or systemwide/listservs. Develop communications relative to current and long-term projects and initiatives and provide strategic support to the members of the ASA Leadership Team and Senior Directors. Event/Meeting Support: -Provide support for special events and projects of the DVC, including development of meeting agendas, management of meeting logistics, preparation and distribution of meeting materials. Attend on-site and off-site meetings, as needed. -Assist the DVC with coordinating projects, meetings and conferences that involve complex organizational unit planning across several Associate and Assistant Vice Chancellors. -Prepare minutes and meeting notes as needed. -Prepare meeting requisitions, reimbursements, business meal forms, and other inter-office forms. Other Duties: -Assist with general Academic Affairs projects and initiatives, as requested by the DVC. -May serve on special projects, committees, or act as department representative as needed. -Perform other duties as assigned in support of OEVC mission and goals. Qualifications This position requires: -A bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience is required. -A minimum of five years of progressively responsible administrative and professional support and project management experience for a high-level administrator. -Proven track record of handling and maintaining confidential information in a responsible manner. -Ability to organize, coordinate, plan and facilitate meetings and conferences that involve the efforts of several Associate/Assistant Vice Chancellors and the DVC. -Highly organized and detail oriented, able to handle multiple tasks simultaneously in a pressured environment with frequently shifting priorities and minimal supervision. Must have tolerance for ambiguity. -Ability to take initiative and use sound judgment in completing tasks, solving problems, developing solutions and prioritizing work. -Demonstrated resilience, diplomacy, problem-solving, and conflict resolution skills in a variety of situations, including across departments and with external partners. Maintain effective and cooperative working relationships. -Ability to manage complex assignments in a fast-paced environment with conflicting priorities. -Solid writing and communication skills required to include proofreading and proper punctuation and grammar usage. -Effective communication and listening skills, be able to work directly and interact professionally with a diverse group of individuals in a multicultural environment, including employees at all levels within the university system, Trustees, local and state agencies, students and CSU partners/stakeholders. -Proficiency with MS Word, Excel, Outlook, Microsoft Teams, Zoom and other current software applications, and the ability to access and utilize the Internet is required. Preferred Qualifications -A minimum of two years' experience working with travel arrangements for senior level is required; and a knowledge of CSU travel policies and procedures is preferred. -Minimum of four years of experience working with academic issues and projects within the California State University or higher education system highly preferred. Application Period Priority consideration will be given to candidates who apply by March 21, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 07 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary range: $41,000 to $44,000 General Description and Classification Standards The ACRB is authorized to investigate citizen complaints against Atlanta police and corrections officers. This position is with the Atlanta Citizen Review Board (ACRB), a City of Atlanta agency. The position will be responsible for assisting the department with its community engagement efforts and, specifically proactive outreach and education. Administrative Duties: Assist with the implementation of outreach and education plans, including online and social media components Carry out other communications, marketing, and outreach related duties as necessary Attend community outreach, education, and awareness events as required Plan and coordinate awareness, outreach, and education activities Maintain outreach and education records Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRBs educational objectives. Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services. Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information. Conduct research related to the Atlanta communities and our service alignments Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation. Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information. Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.) Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction Make presentations to the board including presenting at monthly board meetings Provide reports to the Project Manager Community Affairs Duties: Assist with the implementation of outreach and education plans, including online and social media components Carry out other communications, marketing, and outreach related duties as necessary Attend community outreach, education, and awareness events as required Plan and coordinate awareness, outreach, and education activities Maintain outreach and education records Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRBs educational objectives. Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services. Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information. Conduct research related to the Atlanta communities and our service alignments Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation. Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information. Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.) Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction Make presentations to the board including presenting at monthly board meetings Provide reports to the Project Manager Job Related and Essential Qualifications Knowledge of: Principles of business letter writing and report preparation. Computer applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone. Considerable knowledge in the field or fields related to the specific job assignment. Knowledge of and passion for justice, fairness, and community bridging in Atlanta Strong knowledge of Microsoft Office and design software for graphics and the Web Skills: Detailed planning and implementation skills Strong working knowledge of and experience in communications, marketing, and promotion, including social media preferred Ability to: Communicate clearly and concisely, both orally and in writing. Analyze data and information using established criteria in order to plan and implement special events. Make effective public presentations. Prepare clear and concise reports, correspondence, assessments, and newsletters and other written materials. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; Organize own work, set priorities and meet critical time deadlines. Maintain attention to detail and accuracy while meeting critical deadlines. Operate modern office equipment including computer equipment and specialized software applications programs. Identify and take appropriate action when unusual operating problems occur. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Establish and maintain effective working relationships with those contacted in the course of the work. Ability to manage multiple tasks and meet deadlines Ability to reach out effectively to diverse communities and populations Ability to work independently and collaboratively with a wide variety of people and organizations Excellent communication skills and experience speaking to large groups and individuals Minimum Qualifications Education and Experience (Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying.) High school diploma or GED 1 one year of relevant experience in community affairs. 3 years Project management or coordination experience Preferred Education & Experience Bilingual Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Working Conditions: This position requires frequent evening and weekend work (at least two Saturdays) from May through October. Physical Requirements: This position requires reliable transportation and a willingness to learn the communities of the City of Atlanta.
Mar 20, 2024
Full Time
Salary range: $41,000 to $44,000 General Description and Classification Standards The ACRB is authorized to investigate citizen complaints against Atlanta police and corrections officers. This position is with the Atlanta Citizen Review Board (ACRB), a City of Atlanta agency. The position will be responsible for assisting the department with its community engagement efforts and, specifically proactive outreach and education. Administrative Duties: Assist with the implementation of outreach and education plans, including online and social media components Carry out other communications, marketing, and outreach related duties as necessary Attend community outreach, education, and awareness events as required Plan and coordinate awareness, outreach, and education activities Maintain outreach and education records Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRBs educational objectives. Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services. Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information. Conduct research related to the Atlanta communities and our service alignments Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation. Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information. Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.) Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction Make presentations to the board including presenting at monthly board meetings Provide reports to the Project Manager Community Affairs Duties: Assist with the implementation of outreach and education plans, including online and social media components Carry out other communications, marketing, and outreach related duties as necessary Attend community outreach, education, and awareness events as required Plan and coordinate awareness, outreach, and education activities Maintain outreach and education records Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRBs educational objectives. Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services. Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information. Conduct research related to the Atlanta communities and our service alignments Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation. Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information. Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.) Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction Make presentations to the board including presenting at monthly board meetings Provide reports to the Project Manager Job Related and Essential Qualifications Knowledge of: Principles of business letter writing and report preparation. Computer applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone. Considerable knowledge in the field or fields related to the specific job assignment. Knowledge of and passion for justice, fairness, and community bridging in Atlanta Strong knowledge of Microsoft Office and design software for graphics and the Web Skills: Detailed planning and implementation skills Strong working knowledge of and experience in communications, marketing, and promotion, including social media preferred Ability to: Communicate clearly and concisely, both orally and in writing. Analyze data and information using established criteria in order to plan and implement special events. Make effective public presentations. Prepare clear and concise reports, correspondence, assessments, and newsletters and other written materials. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; Organize own work, set priorities and meet critical time deadlines. Maintain attention to detail and accuracy while meeting critical deadlines. Operate modern office equipment including computer equipment and specialized software applications programs. Identify and take appropriate action when unusual operating problems occur. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Establish and maintain effective working relationships with those contacted in the course of the work. Ability to manage multiple tasks and meet deadlines Ability to reach out effectively to diverse communities and populations Ability to work independently and collaboratively with a wide variety of people and organizations Excellent communication skills and experience speaking to large groups and individuals Minimum Qualifications Education and Experience (Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying.) High school diploma or GED 1 one year of relevant experience in community affairs. 3 years Project management or coordination experience Preferred Education & Experience Bilingual Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Working Conditions: This position requires frequent evening and weekend work (at least two Saturdays) from May through October. Physical Requirements: This position requires reliable transportation and a willingness to learn the communities of the City of Atlanta.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles . If this sounds like you, you've come to the right place. Responsibilities As a member of the Office of Equity and Compliance, the External Compliance Manager/ADA Coordinator for Equity and Compliance provides expert guidance and leadership to ensure compliance with EEO policies and procedures and acts as an ambassador of our values of justice, equity, diversity, inclusion, and belonging. The incumbent serves as the ADA Coordinator proactively initiates and responds to equity compliance matters, and fosters a culture and climate that promotes and supports a sustainable vision for compliance with Title IX and SB 493 (sexual misconduct, dating/domestic violence, stalking, other gender-based discrimination), Title VI, Title VII, DHR, and ADA and other civil rights laws, which will enhance a safe and respectful campus educational and working environment. Serves as Americans with Disabilities Act (ADA) Coordinator. Acts as campus subject matter expert and provides guidance to assist DRES, NCOD, Human Resources, Faculty Affairs, and other offices and stakeholders to effectively comply with ADA/Section 504. Provides guidance and training in determining eligibility for services and engaging in the interactive accommodation process. Appropriately communicates information about disability accommodations and services. Supports Universal Design Center in providing guidance on accessible technology. Develops and maintains systems to track all ADA requests, complaints and outcomes, monitors for compliance with policies and procedures, and produces annual reports. Oversees preparation and submission of the federally mandated Affirmative Action Plan to the Office of the Chancellor, university officials, and external agencies. Collaborates with managers to implement action items in recruitment and retention efforts outlined in the Affirmative Action Plan. Assists the Assistant VP in monitoring procedures and ensures compliance with equal employment opportunity laws and regulations for recruitment and selection. Monitors the selection of faculty and administrators covered by the provisions of Section 600 and 700, Academic Personnel Policies and Procedures. Provides training on equitable hiring practices. Tracks and analyzes reported incidents, informal and formal complaints, and investigations to identify and address any systemic patterns/problems. Conducts department audits and makes recommendations as appropriate with campus climate assessments. Provides annual and periodic reports as appropriate, including but not limited to the annual Veterans Report and Metro annual survey. Prepares responses to requests for production of records/documents for state auditors, PRA requests, litigation, etc. Supports the Office of Equity and Compliance in responding to investigations conducted by external investigatory entities. Prepares responses for employer sexual misconduct verification forms and NCAA regulatory forms. Oversees compliance with reporting obligations in these areas. Serves on various campus committees, boards, and councils to advance equity and inclusion efforts. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. *NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/yvvkcg72ujkch2898klfmtw1us9sexwx Qualifications Bachelor’s degree from an accredited college or university. Three years of professional experience in civil or human rights related field, with two years in compliance or comparable work experience. Preferred Qualifications: Experience in and knowledge of Title IX regulations and SB 493 and related federal and state laws and regulations pertaining to Title IX and SB 493, gender discrimination, sexual violence, sexual harassment, and retaliation. Experience in and knowledge of Title VI and Title VII Regulations and related federal and state laws and regulations pertaining to Title VI and Title VII, and discrimination, harassment, and retaliation based upon a protected class. Juris Doctorate, or work experience in the legal field. Job-related experience demonstrating commitment to equity, diversity, and inclusion. Experience in providing guidance on EEO best practices in hiring faculty and academic administrative positions. Experience in a collective bargaining environment in a university setting. Knowledge, Skills, Abilities & Leadership Knowledge of case law, University policies, trends, and issues affecting higher education. Knowledge of CSU/California EEO policies, procedures, and regulations is desirable. Demonstrated excellent written and oral communication skills at management level. Ability to maintain appropriate confidentiality. Ability to advise and consult on sensitive matters related to discrimination, harassment and retaliation. Ability to design and manage effective administrative processes. Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $100,000 - $110,000 per year, dependent upon qualifications and experience. The position is currently hybrid with 2 to 3 telecommuting days a week; however, this is subject to change based on student and/or operational needs. General Information This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applications received through February 12, 2024, will be considered in the initial review and review of applications will continue until position is filled. The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles . If this sounds like you, you've come to the right place. Responsibilities As a member of the Office of Equity and Compliance, the External Compliance Manager/ADA Coordinator for Equity and Compliance provides expert guidance and leadership to ensure compliance with EEO policies and procedures and acts as an ambassador of our values of justice, equity, diversity, inclusion, and belonging. The incumbent serves as the ADA Coordinator proactively initiates and responds to equity compliance matters, and fosters a culture and climate that promotes and supports a sustainable vision for compliance with Title IX and SB 493 (sexual misconduct, dating/domestic violence, stalking, other gender-based discrimination), Title VI, Title VII, DHR, and ADA and other civil rights laws, which will enhance a safe and respectful campus educational and working environment. Serves as Americans with Disabilities Act (ADA) Coordinator. Acts as campus subject matter expert and provides guidance to assist DRES, NCOD, Human Resources, Faculty Affairs, and other offices and stakeholders to effectively comply with ADA/Section 504. Provides guidance and training in determining eligibility for services and engaging in the interactive accommodation process. Appropriately communicates information about disability accommodations and services. Supports Universal Design Center in providing guidance on accessible technology. Develops and maintains systems to track all ADA requests, complaints and outcomes, monitors for compliance with policies and procedures, and produces annual reports. Oversees preparation and submission of the federally mandated Affirmative Action Plan to the Office of the Chancellor, university officials, and external agencies. Collaborates with managers to implement action items in recruitment and retention efforts outlined in the Affirmative Action Plan. Assists the Assistant VP in monitoring procedures and ensures compliance with equal employment opportunity laws and regulations for recruitment and selection. Monitors the selection of faculty and administrators covered by the provisions of Section 600 and 700, Academic Personnel Policies and Procedures. Provides training on equitable hiring practices. Tracks and analyzes reported incidents, informal and formal complaints, and investigations to identify and address any systemic patterns/problems. Conducts department audits and makes recommendations as appropriate with campus climate assessments. Provides annual and periodic reports as appropriate, including but not limited to the annual Veterans Report and Metro annual survey. Prepares responses to requests for production of records/documents for state auditors, PRA requests, litigation, etc. Supports the Office of Equity and Compliance in responding to investigations conducted by external investigatory entities. Prepares responses for employer sexual misconduct verification forms and NCAA regulatory forms. Oversees compliance with reporting obligations in these areas. Serves on various campus committees, boards, and councils to advance equity and inclusion efforts. As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. *NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/yvvkcg72ujkch2898klfmtw1us9sexwx Qualifications Bachelor’s degree from an accredited college or university. Three years of professional experience in civil or human rights related field, with two years in compliance or comparable work experience. Preferred Qualifications: Experience in and knowledge of Title IX regulations and SB 493 and related federal and state laws and regulations pertaining to Title IX and SB 493, gender discrimination, sexual violence, sexual harassment, and retaliation. Experience in and knowledge of Title VI and Title VII Regulations and related federal and state laws and regulations pertaining to Title VI and Title VII, and discrimination, harassment, and retaliation based upon a protected class. Juris Doctorate, or work experience in the legal field. Job-related experience demonstrating commitment to equity, diversity, and inclusion. Experience in providing guidance on EEO best practices in hiring faculty and academic administrative positions. Experience in a collective bargaining environment in a university setting. Knowledge, Skills, Abilities & Leadership Knowledge of case law, University policies, trends, and issues affecting higher education. Knowledge of CSU/California EEO policies, procedures, and regulations is desirable. Demonstrated excellent written and oral communication skills at management level. Ability to maintain appropriate confidentiality. Ability to advise and consult on sensitive matters related to discrimination, harassment and retaliation. Ability to design and manage effective administrative processes. Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment. Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Demonstrated commitment to employee development, recognition, and accountability to further operational goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $100,000 - $110,000 per year, dependent upon qualifications and experience. The position is currently hybrid with 2 to 3 telecommuting days a week; however, this is subject to change based on student and/or operational needs. General Information This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applications received through February 12, 2024, will be considered in the initial review and review of applications will continue until position is filled. The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Senior Program Administrator serves as a staff member in the Fowler College of Business. The position is responsible for growing non-credit executive and professional education by representing the college to corporate, community, and other key external partners, for establishing and building strategic partnerships and key relationships with corporate executives, business alumni, and industry professionals, and for developing and implementing an outreach strategy that encourages campus engagement for the benefit of the college and the business community. More specifically, the Senior Program Administrator is responsible for developing, delivering, and fiscal management of customized professional education opportunities to employees of corporate and other external entities and for overseeing the administrative functions of student strategic consulting initiatives. The position will develop and nurture corporate partnerships for the Fowler College of Business through various engagement activities and will exercise its discretion to maximize the value of the relationships between the college and the corporate community in alignment with the college’s strategic plan and the priorities of the Dean. The Senior Program Administrator will leverage external relationships to establish new and expand existing employment and internship opportunities, to recruit experiential learning opportunities, and to create unique opportunities for corporate and community engagement with the college and its programs. The position advises senior leadership on issues related to industry engagement and will help prioritize engagement opportunities and strategize industry communications. The ideal candidate will demonstrate high levels of professionalism, independent thinking, autonomy, initiative, decision-making and action, executive relationship building, and handling of highly sensitive information. The Senior Program Administrator reports to the Dean of the Fowler College of Business and will closely collaborate with the college’s senior leadership including the Dean, assistant and associate deans, department chairs, and directors of college centers. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Some evening and weekend hours will be required. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business. The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. For more information regarding the Fowler College of Business, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Advanced degree in a business-related discipline is preferred. Eight to ten years of professional experience in one or more of the following areas: corporate and external relations, business development, sales & marketing, program administration, strategic planning, consulting, and employer recruiting and/or job development, in an academic or business environment is preferred. Significant understanding of business consulting and the ability to scope complex problems into manageable projects. Launching and administering professional or executive education programs. An appreciation for and interest in working with students, faculty, and staff. Working knowledge of the local area and regional industries/job market/economy. Working knowledge of career services and employment trends, issues, and challenges. Experience communicating with diverse and changing audiences in person and via web, print, and other media. Ability to work some evening and weekend hours. Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,333 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $6,638 - $12,899 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 2, 2024. To receive full consideration, apply by April 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Position Summary The Senior Program Administrator serves as a staff member in the Fowler College of Business. The position is responsible for growing non-credit executive and professional education by representing the college to corporate, community, and other key external partners, for establishing and building strategic partnerships and key relationships with corporate executives, business alumni, and industry professionals, and for developing and implementing an outreach strategy that encourages campus engagement for the benefit of the college and the business community. More specifically, the Senior Program Administrator is responsible for developing, delivering, and fiscal management of customized professional education opportunities to employees of corporate and other external entities and for overseeing the administrative functions of student strategic consulting initiatives. The position will develop and nurture corporate partnerships for the Fowler College of Business through various engagement activities and will exercise its discretion to maximize the value of the relationships between the college and the corporate community in alignment with the college’s strategic plan and the priorities of the Dean. The Senior Program Administrator will leverage external relationships to establish new and expand existing employment and internship opportunities, to recruit experiential learning opportunities, and to create unique opportunities for corporate and community engagement with the college and its programs. The position advises senior leadership on issues related to industry engagement and will help prioritize engagement opportunities and strategize industry communications. The ideal candidate will demonstrate high levels of professionalism, independent thinking, autonomy, initiative, decision-making and action, executive relationship building, and handling of highly sensitive information. The Senior Program Administrator reports to the Dean of the Fowler College of Business and will closely collaborate with the college’s senior leadership including the Dean, assistant and associate deans, department chairs, and directors of college centers. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Some evening and weekend hours will be required. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business. The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. For more information regarding the Fowler College of Business, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Advanced degree in a business-related discipline is preferred. Eight to ten years of professional experience in one or more of the following areas: corporate and external relations, business development, sales & marketing, program administration, strategic planning, consulting, and employer recruiting and/or job development, in an academic or business environment is preferred. Significant understanding of business consulting and the ability to scope complex problems into manageable projects. Launching and administering professional or executive education programs. An appreciation for and interest in working with students, faculty, and staff. Working knowledge of the local area and regional industries/job market/economy. Working knowledge of career services and employment trends, issues, and challenges. Experience communicating with diverse and changing audiences in person and via web, print, and other media. Ability to work some evening and weekend hours. Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,333 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $6,638 - $12,899 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 2, 2024. To receive full consideration, apply by April 1, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the general supervision of the Chief of Police, the Captain is responsible for the direct and indirect supervision of all personnel assigned to the Operations Division to include policy formation and execution. The incumbent is responsible for the protection of life and property and the enforcement of all pertinent laws within the jurisdiction of the California State University San Bernardino Police Department. The incumbent acts as an assistant to the Chief of Police and may act as the temporary head of the Department in the absence of the Chief of Police. Duties and responsibilities: Supervision Manages the day-to-day operations of the Police Field Services and K-9 program. Directly manages/supervises, evaluates, counsels, and mentors’ immediate subordinate supervisors. Analyze, develop, and implement strategic polices and procedures for operational effectiveness within areas of responsibility in an appropriate and timely manner. Responsible for ensuring that employees are in compliance with Department procedures, policies, and goals. Collaborates with campus personnel including, but not limited to, appraising the Chief of Police regarding unit activities as well as emerging issues. Ensures personnel compliance with all training mandates from the Commission on Peace Officer Standards and Training. Performs policing duties as required to include, but not limited to, traffic control; crowd control; arrest situations; criminal/administrative investigations; traffic enforcement; and response to emergency situations. Administration Acts as liaison to internal and external community members including, but not limited to, administrators, CSU Chancellor's Office, supervisors of other University departments, and law enforcement agencies to promote positive working relationships and to ensure that the missions of the Department and University objectives are achieved. Responsible for receipt and transfer of critical information, including but not limited to, personnel issues; coordination of events; command of critical incidents; and providing proper policy interpretations as required. Provides regular statistical reports for operational assessments. Actively serves on university committees or groups, as assigned. Responsible for reviewing time sheets, operational schedules, personnel transaction requests, time off requests, overtime (OT) requests from other campuses to ensure operational needs are met. Responsible for ensuring payroll/timekeeping functions of the Department. Responsible for maintaining working knowledge and developing reports of Patrol needs to assist the Chief in the strategic implementation of fiscal resources, including establishing budget planning and priorities. Responsible for managing police OT assignments and accurately record OT statistical information, including projections, to ensure overall budget goals are achieved. Special events Responsible for the coordination of public safety and police special event services to the University event management process. Responsible for promoting positive working relationships and ensuring that the mission of the Department and University objectives are met. Responsible for the assigning of Special Event overtime and the accurate recording of Department expenses related to events in the campus Events Management System software. Police/Personal Development Responsible for maintaining professional credentials and ensures police personnel remain current on professional trends. Performs the duties of a police officer, including compliance with Police Officer standards and Training. Manages and conducts investigations regarding complaints received against department personnel in compliance with AB301 and Department policy/procedures. Responsible for Internal Affairs and Administrative Review of complaints as well as addressing internally discovered issues. Reports investigative findings to Chief of Police for consideration on further action. Responsible for mandated statistical information for reporting and release of mandated information. Participates in and manages on-going training/educational activities to remain current in field of law enforcement. Other classification related duties as assigned. Minimum Qualifications: Required Education and Experience Equivalent to a bachelor's degree in a related field Five to eight years of related experience, including professional and supervisory experience. Required Qualifications Incumbent must possess a valid California Driver License. Incumbent must possess a Basic, Intermediate, Advanced Supervisory and Management Certificate from the Commission on Police Officer Standards and Training (POST). Follows all University policies, procedures, and guidelines including but not limited to safety, civility, information security and non-discrimination policies and procedures. Contributes to a positive university experience for each and every student and assists in achieving the university's commitment to a "vision of excellence." The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Proven ability to interpret and evaluate policies and procedures and formulate proposals for implementation and improvement. Knowledge of personnel management theories, principles, practices, and techniques. Demonstrated ability to effectively lead personnel. Experience in directing multiple complex tasks and projects of a diverse nature simultaneously. Demonstrated ability to work independently in carrying out the management and leadership of work groups. Demonstrated ability to work effectively with peers and the campus community. Demonstrated ability to effectively communicate, both verbally and written, to a diverse community. Experience and competency in software applications in support of major job duties (Excel, MS Word, Outlook). Understanding and experience in the use of technology in the accomplishment of project objectives. Demonstrated understanding of the concepts of the Incident Command System (ICS), the Unified Command Structure, the Standardized Emergency Management System (SEMS), and the National Incident Management System (NIMS). Demonstrated understanding of the role and responsibility of local responders and local government in the overall emergency response plan. Experience managing a program budget. Follows all University policies, procedures, and guidelines including but not limited to safety, civility, information security and non-discrimination policies and procedures. California State University, San Bernardino expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Preferred Qualifications Master’s degree preferred. Six years of law enforcement experience with at least three years’ experience as a police supervisor and two years’ experience as a manager (lieutenant or above), managing police administration and police operations. Experience at a Municipal or University-based law enforcement agency preferred. Compensation and Benefits: Anticipated Hiring Range: $11,500 - $12,500 per month Classification Salary Range: $4,812 - $15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Working Hours: Mon-Fri 8am-5pm/including weekends/on call This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Friday, April 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Job Summary: Under the general supervision of the Chief of Police, the Captain is responsible for the direct and indirect supervision of all personnel assigned to the Operations Division to include policy formation and execution. The incumbent is responsible for the protection of life and property and the enforcement of all pertinent laws within the jurisdiction of the California State University San Bernardino Police Department. The incumbent acts as an assistant to the Chief of Police and may act as the temporary head of the Department in the absence of the Chief of Police. Duties and responsibilities: Supervision Manages the day-to-day operations of the Police Field Services and K-9 program. Directly manages/supervises, evaluates, counsels, and mentors’ immediate subordinate supervisors. Analyze, develop, and implement strategic polices and procedures for operational effectiveness within areas of responsibility in an appropriate and timely manner. Responsible for ensuring that employees are in compliance with Department procedures, policies, and goals. Collaborates with campus personnel including, but not limited to, appraising the Chief of Police regarding unit activities as well as emerging issues. Ensures personnel compliance with all training mandates from the Commission on Peace Officer Standards and Training. Performs policing duties as required to include, but not limited to, traffic control; crowd control; arrest situations; criminal/administrative investigations; traffic enforcement; and response to emergency situations. Administration Acts as liaison to internal and external community members including, but not limited to, administrators, CSU Chancellor's Office, supervisors of other University departments, and law enforcement agencies to promote positive working relationships and to ensure that the missions of the Department and University objectives are achieved. Responsible for receipt and transfer of critical information, including but not limited to, personnel issues; coordination of events; command of critical incidents; and providing proper policy interpretations as required. Provides regular statistical reports for operational assessments. Actively serves on university committees or groups, as assigned. Responsible for reviewing time sheets, operational schedules, personnel transaction requests, time off requests, overtime (OT) requests from other campuses to ensure operational needs are met. Responsible for ensuring payroll/timekeeping functions of the Department. Responsible for maintaining working knowledge and developing reports of Patrol needs to assist the Chief in the strategic implementation of fiscal resources, including establishing budget planning and priorities. Responsible for managing police OT assignments and accurately record OT statistical information, including projections, to ensure overall budget goals are achieved. Special events Responsible for the coordination of public safety and police special event services to the University event management process. Responsible for promoting positive working relationships and ensuring that the mission of the Department and University objectives are met. Responsible for the assigning of Special Event overtime and the accurate recording of Department expenses related to events in the campus Events Management System software. Police/Personal Development Responsible for maintaining professional credentials and ensures police personnel remain current on professional trends. Performs the duties of a police officer, including compliance with Police Officer standards and Training. Manages and conducts investigations regarding complaints received against department personnel in compliance with AB301 and Department policy/procedures. Responsible for Internal Affairs and Administrative Review of complaints as well as addressing internally discovered issues. Reports investigative findings to Chief of Police for consideration on further action. Responsible for mandated statistical information for reporting and release of mandated information. Participates in and manages on-going training/educational activities to remain current in field of law enforcement. Other classification related duties as assigned. Minimum Qualifications: Required Education and Experience Equivalent to a bachelor's degree in a related field Five to eight years of related experience, including professional and supervisory experience. Required Qualifications Incumbent must possess a valid California Driver License. Incumbent must possess a Basic, Intermediate, Advanced Supervisory and Management Certificate from the Commission on Police Officer Standards and Training (POST). Follows all University policies, procedures, and guidelines including but not limited to safety, civility, information security and non-discrimination policies and procedures. Contributes to a positive university experience for each and every student and assists in achieving the university's commitment to a "vision of excellence." The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Proven ability to interpret and evaluate policies and procedures and formulate proposals for implementation and improvement. Knowledge of personnel management theories, principles, practices, and techniques. Demonstrated ability to effectively lead personnel. Experience in directing multiple complex tasks and projects of a diverse nature simultaneously. Demonstrated ability to work independently in carrying out the management and leadership of work groups. Demonstrated ability to work effectively with peers and the campus community. Demonstrated ability to effectively communicate, both verbally and written, to a diverse community. Experience and competency in software applications in support of major job duties (Excel, MS Word, Outlook). Understanding and experience in the use of technology in the accomplishment of project objectives. Demonstrated understanding of the concepts of the Incident Command System (ICS), the Unified Command Structure, the Standardized Emergency Management System (SEMS), and the National Incident Management System (NIMS). Demonstrated understanding of the role and responsibility of local responders and local government in the overall emergency response plan. Experience managing a program budget. Follows all University policies, procedures, and guidelines including but not limited to safety, civility, information security and non-discrimination policies and procedures. California State University, San Bernardino expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Preferred Qualifications Master’s degree preferred. Six years of law enforcement experience with at least three years’ experience as a police supervisor and two years’ experience as a manager (lieutenant or above), managing police administration and police operations. Experience at a Municipal or University-based law enforcement agency preferred. Compensation and Benefits: Anticipated Hiring Range: $11,500 - $12,500 per month Classification Salary Range: $4,812 - $15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Working Hours: Mon-Fri 8am-5pm/including weekends/on call This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Friday, April 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time: