City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The right person for this role will be focused on collaboration with unions, managers, and employees, creating strong cross-functional partnerships across the business, and developing innovative and impactful solutions to support the organization. You will have opportunities to help drive the long-term vision of the Employee Relations function and our priorities, and work closely with the Employee Relations Manager and executive leadership to ensure our mission and values are represented in the ways we do our work. If you want to be part of a dynamic, growing City, with the opportunity to have a voice in strategic planning, and touch all levels of the organization, keep reading! The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Interprets and explains Equal Employment Opportunity (EEO) and employee relations laws, statutes, and regulations. Advises management staff, department heads and/or their designees regarding employee relations issues. Assists and actively participates in contract negotiations. May act as management spokesperson on behalf of the City Manager and in coordination with department heads to assure reasonable uniformity in contract settlement and grievance settlements. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description . This position shall remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a classified position covered by the Personnel Rules. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Advises and confers with City management staff, department heads, and/or designees on discipline administration issues, contract interpretation issues, and EEO practices Meets with employees and union organizations regarding employee relations and EEO matters Advises department heads and/or designees in areas of department policy, rules and regulations for attendance, overtime, use of City property, and other employee relations issues Attends various department head staff meetings to discuss and advise officials regarding a variety of employee relations, discipline, and EEO issues Maintains knowledge of laws, Public Employees Relations Commission (PERC) rulings, court decisions, statutes, arbitrators' decisions, and other current activities related to employee relations and EEO issues Confers with and advises department heads and/or designees regarding appropriate written grievance responses and compliance with City discipline and grievance procedures Conducts training sessions for City management officials and new supervisory employees regarding discipline administration, grievance handling, and current developments and practices in the field of employee relations and contract administration Performs special projects and participates in specific internal investigations at the request of the City Manager's Office and makes recommendations on a variety of management/employee issues Meets with City Attorney's Office representatives and/or outside counsel as needed regarding employee relations issues Serves as the City's management representative at arbitration hearings; develops appropriate meeting strategy; prepares City witnesses; drafts strategic cross examination questions; prepares arbitration briefs when needed Serves as management representative in negotiating contractual agreements, when needed Maintains knowledge of the latest data concerning wages, salaries, EEO and labor contract cases, fringe benefits, hours of work, and conditions of employment Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Labor Relations, Human Resources, Business or Public Administration or a related field. Three (3) or more years of experience in discipline administration, negotiating strategies and proposals; labor negotiations; contract interpretation and administration; EEO complaint resolution; grievance handling; EEO fact-finding and arbitration proceedings. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Preferences: Prior experience conducting labor relations investigations. Prior work experience within a Municipality or Government Agency. Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) / Society for Human Resources Management Certified Professional (SHRM-CP) / Society for Human Resources Management Senior Certified Professional (SHRM-SCP) or other human resources-related professional certifications. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
Apr 13, 2024
Full Time
POSITION SUMMARY The right person for this role will be focused on collaboration with unions, managers, and employees, creating strong cross-functional partnerships across the business, and developing innovative and impactful solutions to support the organization. You will have opportunities to help drive the long-term vision of the Employee Relations function and our priorities, and work closely with the Employee Relations Manager and executive leadership to ensure our mission and values are represented in the ways we do our work. If you want to be part of a dynamic, growing City, with the opportunity to have a voice in strategic planning, and touch all levels of the organization, keep reading! The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Interprets and explains Equal Employment Opportunity (EEO) and employee relations laws, statutes, and regulations. Advises management staff, department heads and/or their designees regarding employee relations issues. Assists and actively participates in contract negotiations. May act as management spokesperson on behalf of the City Manager and in coordination with department heads to assure reasonable uniformity in contract settlement and grievance settlements. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description . This position shall remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a classified position covered by the Personnel Rules. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Advises and confers with City management staff, department heads, and/or designees on discipline administration issues, contract interpretation issues, and EEO practices Meets with employees and union organizations regarding employee relations and EEO matters Advises department heads and/or designees in areas of department policy, rules and regulations for attendance, overtime, use of City property, and other employee relations issues Attends various department head staff meetings to discuss and advise officials regarding a variety of employee relations, discipline, and EEO issues Maintains knowledge of laws, Public Employees Relations Commission (PERC) rulings, court decisions, statutes, arbitrators' decisions, and other current activities related to employee relations and EEO issues Confers with and advises department heads and/or designees regarding appropriate written grievance responses and compliance with City discipline and grievance procedures Conducts training sessions for City management officials and new supervisory employees regarding discipline administration, grievance handling, and current developments and practices in the field of employee relations and contract administration Performs special projects and participates in specific internal investigations at the request of the City Manager's Office and makes recommendations on a variety of management/employee issues Meets with City Attorney's Office representatives and/or outside counsel as needed regarding employee relations issues Serves as the City's management representative at arbitration hearings; develops appropriate meeting strategy; prepares City witnesses; drafts strategic cross examination questions; prepares arbitration briefs when needed Serves as management representative in negotiating contractual agreements, when needed Maintains knowledge of the latest data concerning wages, salaries, EEO and labor contract cases, fringe benefits, hours of work, and conditions of employment Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Labor Relations, Human Resources, Business or Public Administration or a related field. Three (3) or more years of experience in discipline administration, negotiating strategies and proposals; labor negotiations; contract interpretation and administration; EEO complaint resolution; grievance handling; EEO fact-finding and arbitration proceedings. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Preferences: Prior experience conducting labor relations investigations. Prior work experience within a Municipality or Government Agency. Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) / Society for Human Resources Management Certified Professional (SHRM-CP) / Society for Human Resources Management Senior Certified Professional (SHRM-SCP) or other human resources-related professional certifications. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
COACHELLA VALLEY WATER DISTRICT
Palm Desert, California, United States
Job Summary TITLE: Government Affairs Program Manager SRN U13: $9,087 - $12,409 Monthly, Exempt Bargaining Unit: Non-Represented/At-Will/Confidential Department: Service & Communication Section: Administration REPORTING RELATIONSHIP: Reports to: Director of Service Communication Supervises the following positions: N/A Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, manages, and coordinates operations, services, and activities for the district’s government affairs programs; plans, and coordinates a comprehensive government affairs program to provide short and long-term planning, program design, implementation, evaluation, and modification; coordinates assigned services and operations with those of other District divisions and outside agencies; provides complex staff assistance to management staff in areas of expertise; and performs related work as required. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS : Plans, manages and oversees the daily functions and activities of the legislative affairs and government relations programs.Collaborates with and directs the work of consultant lobbyists; provides messaging and narrative for utilization by lobbyists serving as District spokespersons at the federal and state level to advance the District’s legislative platform.Communicates the District’s position to local, state, and federal legislative bodies, lobbyists, executive staff, District departments, community organizations, and local agencies at meetings, conferences, and other functions.Manages lobbying contracts and lobbyist assignments at both Federal and State levels.Develops specifications for RFP’s and contractual documents for legislative affairs related services.Develops goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.Plans, manages, and maintains the district’s legislative platform based on the district’s priorities; monitors legislation and provides detailed analysis for district leadership; actively identifies emerging issues and policy trends that may impact the district and helps determine the strategy to represent the district’s interests in the appropriate arena; authors support, opposition, or watch documentation.Establishes and maintains effective relationships with legislators and staff, representatives from other governmental agencies, regulatory agencies and stakeholders; provides professional representation of the district at meetings with elected officials, other governmental agencies, stakeholder groups, and various business, regulatory, water industry, and legislative organizations; participates in a variety of relevant committees devoted to legislative and intergovernmental affairs. See http://www.cvwd.org/175/Job-Descriptions for full job description. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Education: Bachelor's degree from an accredited college or university with major coursework in political science, public administration, communications, or a closely related field. Experience: Five (5) years of progressively responsible experience in legislative analysis and outreach, preferably in a public utility. Certificates, Licenses, Registration and Other Requirements QUALIFICATIONS Knowledge of: Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Basic principles and practices of budget administration and monitoring. Principles, practices, methods, and techniques of state and federal legislation research, development, analysis, and evaluation. Dynamics and sensitivities of intergovernmental issues and relationships. Principles and practices of public speaking. Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility including local state and federal water/wastewater policies, legislative protocols, and lobbying regulations. Principles and procedures of record keeping. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Government Affairs program. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions. Perform the most complex legislative analysis and evaluation. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Effectively represent the department and the District in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. Develop effective legislative outreach strategies and campaigns; work effectively with diverse groups of different ages and various socio-economic backgrounds; listen to and discuss problems and complaints tactfully. Respond to complaints or inquiries from citizens, staff, and outside organizations. Prepare clear, effective, and accurate reports, correspondence, and other written materials. Maintain accurate logs, records, and written records of work performed. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 5/17/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Job Summary TITLE: Government Affairs Program Manager SRN U13: $9,087 - $12,409 Monthly, Exempt Bargaining Unit: Non-Represented/At-Will/Confidential Department: Service & Communication Section: Administration REPORTING RELATIONSHIP: Reports to: Director of Service Communication Supervises the following positions: N/A Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, manages, and coordinates operations, services, and activities for the district’s government affairs programs; plans, and coordinates a comprehensive government affairs program to provide short and long-term planning, program design, implementation, evaluation, and modification; coordinates assigned services and operations with those of other District divisions and outside agencies; provides complex staff assistance to management staff in areas of expertise; and performs related work as required. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS : Plans, manages and oversees the daily functions and activities of the legislative affairs and government relations programs.Collaborates with and directs the work of consultant lobbyists; provides messaging and narrative for utilization by lobbyists serving as District spokespersons at the federal and state level to advance the District’s legislative platform.Communicates the District’s position to local, state, and federal legislative bodies, lobbyists, executive staff, District departments, community organizations, and local agencies at meetings, conferences, and other functions.Manages lobbying contracts and lobbyist assignments at both Federal and State levels.Develops specifications for RFP’s and contractual documents for legislative affairs related services.Develops goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.Plans, manages, and maintains the district’s legislative platform based on the district’s priorities; monitors legislation and provides detailed analysis for district leadership; actively identifies emerging issues and policy trends that may impact the district and helps determine the strategy to represent the district’s interests in the appropriate arena; authors support, opposition, or watch documentation.Establishes and maintains effective relationships with legislators and staff, representatives from other governmental agencies, regulatory agencies and stakeholders; provides professional representation of the district at meetings with elected officials, other governmental agencies, stakeholder groups, and various business, regulatory, water industry, and legislative organizations; participates in a variety of relevant committees devoted to legislative and intergovernmental affairs. See http://www.cvwd.org/175/Job-Descriptions for full job description. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Education: Bachelor's degree from an accredited college or university with major coursework in political science, public administration, communications, or a closely related field. Experience: Five (5) years of progressively responsible experience in legislative analysis and outreach, preferably in a public utility. Certificates, Licenses, Registration and Other Requirements QUALIFICATIONS Knowledge of: Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Basic principles and practices of budget administration and monitoring. Principles, practices, methods, and techniques of state and federal legislation research, development, analysis, and evaluation. Dynamics and sensitivities of intergovernmental issues and relationships. Principles and practices of public speaking. Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility including local state and federal water/wastewater policies, legislative protocols, and lobbying regulations. Principles and procedures of record keeping. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Government Affairs program. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions. Perform the most complex legislative analysis and evaluation. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Effectively represent the department and the District in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. Develop effective legislative outreach strategies and campaigns; work effectively with diverse groups of different ages and various socio-economic backgrounds; listen to and discuss problems and complaints tactfully. Respond to complaints or inquiries from citizens, staff, and outside organizations. Prepare clear, effective, and accurate reports, correspondence, and other written materials. Maintain accurate logs, records, and written records of work performed. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 5/17/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Mon-Fri. 8-5, alternate schedule may be available after probation. Work Location: Hybrid- The Portland Building, Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume, a cover letter and an equity statement. Position Summary: The Equity and I nclusion Manager for the City of Portland Vibrant Comm unities Service Area, including Portland Parks & Recreation (PP&R) , Portland Children’s Levy , and Office of Arts & Culture i s a vital member of the bureau 's executive leadership team, currently reporting directly to the PP&R Director and will transition to reporting to the Chief of Staff for the Vibrant Communities Dep uty City Administrator in June . This position holds a prominent role within both internal operations and external interactions, exercising significant discretion in executing responsibilities. Primarily, the Equity and Inclusion Manager leads a dedicated equity and inclusion team, focusing on underserved communities, specifically Black people, Indigenous people, people of color, immigrants, and refugees, LGBT2SQIA+ people, people with disabilities, youth, older adults, and people living with low incomes. This involves coordinating various internal and external committees and workgroups, such as PP&R's Diversity and Equity Committee, City affinity groups, and supporting the development and implementation of strategic plans and policies. Supporting the implementation of PP&R’s strategic plan, Healthy Parks, Healthy Portland, is an example of this work. Visit here for more information on Healthy Parks, Healthy Portland: https://www.portland.gov/parks/healthy-parks. Drawing on deep knowledge of the City's mission and operational intricacies, the incumbent will develop and manage initiatives aligned with equity, diversity, accessibility, and inclusion principles, furthering the City's strategic equity and inclusion objectives . This role collaborates extensively with internal and external stakeholders to ensure alignment with City goals. City of Portland Charter Transition On, Nov. 1, 2023, Portland City Council approved an organizational chart to unify bureaus, programs, and services under the leadership of a city administrator. Organized by service areas, the new model establishes key leadership positions and realigns core services to operate efficiently and effectively. The new organizational structure features a city administrator’s office and executive leadership team: six deputy city administrators, an equity officer, a sustainability officer, and an assistant city administrator. Together, these people will be responsible for leading and coordinating operations across the City to improve delivery of internal and external services, developing, and implementing a shared citywide vision and priorities, and continuing to grow a shared culture across the organization. The city administrator’s office will also include the Office of Equity and Human Rights, Communications, Community and Civic Life, Council Operations, the Office of Government Relations, and Portland Solutions, to provide greater citywide coordination of policies and programming. The organizational chart includes six service areas, each led by a deputy city administrator: Budget and Finance; City Operations; Community and Economic Development; Public Safety; Public Works; and Vibrant Communities. Vibrant Communities Service Area will include Portland Parks & Recreation , Portland Children’s Levy , and Office of Arts & Culture . What you'll get to do: Ensure Citywide, service area and bureau-specific equity and anti-racism lenses are applied towards the evaluation, development and performance management of strategic plans, policies, processes, practices, and communications. Collaborate with City and service area program managers and executive leadership. Manag e and lead the equity and inclusion team. Perform complex and responsible administrative, financial, and statistical analysis in support of the equity and inclusion program. Provide sound, expert, data-driven and professional recommendations. Work closely with the Office of Equity and Human Rights, and other city internal stakeholders to align the citywide goals and overall approach to equity and inclusion. Lead the diversity, equity, and inclusion change management framework. The ideal candidate for this position will have these attributes: Lived Experience : You have direct experience working with marginalized communities, particularly communities of color and persons with disabilities. Experienced Equity Practitioner : You have a proven ability to perform advanced equity analysis and a deep understanding of anti-racist principles and of intersectional approaches. Socially Intelligent : You can communicate with others in a way that creates ease. You understand how to navigate complex political environments. You can effectively communicate with all levels of an organization. Strategic : You have experience working to dismantle structural and institutional racism as well as disrupt individual racism. You can turn concepts into practical applications for use in everyday decision making. Collaborative and Inclusive: You share power with others. You build partnerships and work collaboratively with stakeholders.You delegate tasks, triage work and leverage resources . You are comfortable with facilitation and navigating conflict through a trauma informed lens. Change agent: You have experience in senior leadership as an advocate and champion working toward strategic goals. You have a focus on finishing tasks while establishing progressive long-range goals. Innovative: You are creative, adaptable, and can excel in change management. About Vibrant Communities Service Area : Vibrant Communities Service Area includes Portland Parks & Recreation, Portland Children’s Levy , and Office of Arts & Culture . This Service Area will reflect the connectivity between parks and recreation, arts, and services for children-ensuring our city is a great place to live, work, and play. Diversity and equity are vital to the City’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. The City of Portland values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. City of Portland encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required , candidates who can fluently speak another language should include that information in their application materials. Multilingual candidates are encouraged to apply. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. April 25, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us06web.zoom.us/j/89791409328 Meeting ID: 897 9140 9328 Have a question? Contact Information: TroyLynn Craft Senior Recruiter troylynn.craft@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of the issues surrounding access, equity, diversity, inclusion, implicit bias and institutional racism. Experience in operational and strategic planning, including program evaluation, reporting, tracking, budget preparation and management. Experience in appropriate communication strategies to reach and engage diverse audiences, including conflict resolution and leading difficult conversation. Ability to collaborate with communities of color, people traditionally underserved or underrepresented and differently able communities in local decision making. Experience in leadership, managing, supervising, including training and performance evaluation. Ability to communicate effectively in writing and in person across a wide range of situations, that include large/small, external/internal stakeholder group conversations to sensitive one-on-one discussions. The Recruitment Process STEP 1: Apply online between April 15 - May 6, 2024 Required Application Materials: Cover Letter: a description of how your experience aligns with each minimum qualification of this position. Resume: should support the details provided in your cover letter. Equity Statement: a depiction of your past experiences that explains how these experiences have contributed to your personal and professional growth. It should explain the distinct qualities and commitment you can bring to the table. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Mon-Fri. 8-5, alternate schedule may be available after probation. Work Location: Hybrid- The Portland Building, Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume, a cover letter and an equity statement. Position Summary: The Equity and I nclusion Manager for the City of Portland Vibrant Comm unities Service Area, including Portland Parks & Recreation (PP&R) , Portland Children’s Levy , and Office of Arts & Culture i s a vital member of the bureau 's executive leadership team, currently reporting directly to the PP&R Director and will transition to reporting to the Chief of Staff for the Vibrant Communities Dep uty City Administrator in June . This position holds a prominent role within both internal operations and external interactions, exercising significant discretion in executing responsibilities. Primarily, the Equity and Inclusion Manager leads a dedicated equity and inclusion team, focusing on underserved communities, specifically Black people, Indigenous people, people of color, immigrants, and refugees, LGBT2SQIA+ people, people with disabilities, youth, older adults, and people living with low incomes. This involves coordinating various internal and external committees and workgroups, such as PP&R's Diversity and Equity Committee, City affinity groups, and supporting the development and implementation of strategic plans and policies. Supporting the implementation of PP&R’s strategic plan, Healthy Parks, Healthy Portland, is an example of this work. Visit here for more information on Healthy Parks, Healthy Portland: https://www.portland.gov/parks/healthy-parks. Drawing on deep knowledge of the City's mission and operational intricacies, the incumbent will develop and manage initiatives aligned with equity, diversity, accessibility, and inclusion principles, furthering the City's strategic equity and inclusion objectives . This role collaborates extensively with internal and external stakeholders to ensure alignment with City goals. City of Portland Charter Transition On, Nov. 1, 2023, Portland City Council approved an organizational chart to unify bureaus, programs, and services under the leadership of a city administrator. Organized by service areas, the new model establishes key leadership positions and realigns core services to operate efficiently and effectively. The new organizational structure features a city administrator’s office and executive leadership team: six deputy city administrators, an equity officer, a sustainability officer, and an assistant city administrator. Together, these people will be responsible for leading and coordinating operations across the City to improve delivery of internal and external services, developing, and implementing a shared citywide vision and priorities, and continuing to grow a shared culture across the organization. The city administrator’s office will also include the Office of Equity and Human Rights, Communications, Community and Civic Life, Council Operations, the Office of Government Relations, and Portland Solutions, to provide greater citywide coordination of policies and programming. The organizational chart includes six service areas, each led by a deputy city administrator: Budget and Finance; City Operations; Community and Economic Development; Public Safety; Public Works; and Vibrant Communities. Vibrant Communities Service Area will include Portland Parks & Recreation , Portland Children’s Levy , and Office of Arts & Culture . What you'll get to do: Ensure Citywide, service area and bureau-specific equity and anti-racism lenses are applied towards the evaluation, development and performance management of strategic plans, policies, processes, practices, and communications. Collaborate with City and service area program managers and executive leadership. Manag e and lead the equity and inclusion team. Perform complex and responsible administrative, financial, and statistical analysis in support of the equity and inclusion program. Provide sound, expert, data-driven and professional recommendations. Work closely with the Office of Equity and Human Rights, and other city internal stakeholders to align the citywide goals and overall approach to equity and inclusion. Lead the diversity, equity, and inclusion change management framework. The ideal candidate for this position will have these attributes: Lived Experience : You have direct experience working with marginalized communities, particularly communities of color and persons with disabilities. Experienced Equity Practitioner : You have a proven ability to perform advanced equity analysis and a deep understanding of anti-racist principles and of intersectional approaches. Socially Intelligent : You can communicate with others in a way that creates ease. You understand how to navigate complex political environments. You can effectively communicate with all levels of an organization. Strategic : You have experience working to dismantle structural and institutional racism as well as disrupt individual racism. You can turn concepts into practical applications for use in everyday decision making. Collaborative and Inclusive: You share power with others. You build partnerships and work collaboratively with stakeholders.You delegate tasks, triage work and leverage resources . You are comfortable with facilitation and navigating conflict through a trauma informed lens. Change agent: You have experience in senior leadership as an advocate and champion working toward strategic goals. You have a focus on finishing tasks while establishing progressive long-range goals. Innovative: You are creative, adaptable, and can excel in change management. About Vibrant Communities Service Area : Vibrant Communities Service Area includes Portland Parks & Recreation, Portland Children’s Levy , and Office of Arts & Culture . This Service Area will reflect the connectivity between parks and recreation, arts, and services for children-ensuring our city is a great place to live, work, and play. Diversity and equity are vital to the City’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. The City of Portland values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. City of Portland encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required , candidates who can fluently speak another language should include that information in their application materials. Multilingual candidates are encouraged to apply. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. April 25, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us06web.zoom.us/j/89791409328 Meeting ID: 897 9140 9328 Have a question? Contact Information: TroyLynn Craft Senior Recruiter troylynn.craft@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of the issues surrounding access, equity, diversity, inclusion, implicit bias and institutional racism. Experience in operational and strategic planning, including program evaluation, reporting, tracking, budget preparation and management. Experience in appropriate communication strategies to reach and engage diverse audiences, including conflict resolution and leading difficult conversation. Ability to collaborate with communities of color, people traditionally underserved or underrepresented and differently able communities in local decision making. Experience in leadership, managing, supervising, including training and performance evaluation. Ability to communicate effectively in writing and in person across a wide range of situations, that include large/small, external/internal stakeholder group conversations to sensitive one-on-one discussions. The Recruitment Process STEP 1: Apply online between April 15 - May 6, 2024 Required Application Materials: Cover Letter: a description of how your experience aligns with each minimum qualification of this position. Resume: should support the details provided in your cover letter. Equity Statement: a depiction of your past experiences that explains how these experiences have contributed to your personal and professional growth. It should explain the distinct qualities and commitment you can bring to the table. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of General Counsel Annual Salary Range: $120,729 - $160,952 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position OGC seeks a Principal Program Analyst with strong background and experience with working on and overseeing a range of highly complex activities related to data analysis, research, process development and project management. This position will also support OGC's work with the Board of Trustees, assist with recruitment and staffing for the entire office, budgeting and other important functions of the office. The Principal Program Analyst (OGC) reports to the General Counsel and is responsible for overseeing a range of highly complex activities related to data analysis, research, internal process development and project management for the entire OGC. This includes data collection, research, organizational planning, overseeing special projects, and developing internal policies and processes for the office. The Principal Program Analyst (OGC) also supports the office's work with, relating to and communications with the Board of Trustees, and manages external communications under supervision of General Counsel or designee, including without limitation Deputy General Counsel or supervisors within OGC. Additionally, this position assists with recruitment and staffing for the entire office, helps develop the office's knowledge database and resources, policies, processes and procedures, and works on projects for the entire team. Other responsibilities include managing contracts, identifying opportunities for improving efficiency, monitoring, tracking and planning budgets. Overall, the Principal Program Analyst (OGC) plays a critical role in ensuring the smooth functioning of OGC and supporting the office's mission of providing competent, and timely legal advice and guidance to the organization. Principal Program Analysist (OGC) will support and oversee other functions of OGC, as assigned. Distinguishing Characteristics The Principal Program Analyst (OGC) assumes responsibility for development and implementation of comprehensive programs and projects that have an agency-wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples Of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for OGC, to include fiscal, budgetary and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar. Develops and implements internal policies, guidelines, procedures and/or processes for OGC. Supports OGC's work with and review of materials presented and/or considered by the Board of Trustees, its committees or organizational sub entities. This includes, without limitation, conducting research and policy analysis, providing materials in presentation ready format, and presenting materials at public meetings and other committees to ensure clarity and accuracy. Develops conflict of interest and other informational materials, under direction and supervision of General Counsel and/or assigned attorney(s). Assists with organizational planning for the OGC. Assists with recruitment, staffing, and support on personnel matters, as assigned. Conducts outreach and manages external communications, under appropriate supervision of General Counsel or designees. Plans and facilitates OGC staff meetings. Provides support on matters relating to regulation of the legal profession. In collaboration with designated attorney and non-attorney staff within OGC identifies, proposes, supports and implements internal processes pertaining to litigation and the workflow of the department. Prepares annual outside counsel utilization report. Identifies opportunities for improving efficiency of OGC operations. Manages OGC contracts, including preparing requests for proposals or qualification, organizing proposal review and interview of outside counsel. Handling all related procurement and contracting activities, including tracking and ensuring that Board approvals are timely obtained. Assists in developing OGC knowledge database and resources. Assists in developing billing guidelines and managing outside counsel relationships, in collaboration with others within OGC. Monitors project budgets and makes recommendations on budget expenditures. Assists with budget planning and tracks expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis, and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Principles of preparing effective presentations, recommendation and processes. Ability To: Receive and relay detailed information through excellent verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform in high-paced work environment and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Successful completion of a Juris Doctor Degree from an accredited law school strongly preferred. Experience: Minimum five (5) years' progressively responsible experience relevant to the responsibilities of this position a legal department of a public sector organization, law firm or nonprofit environment. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
Mar 08, 2024
Full Time
Job Description Office of General Counsel Annual Salary Range: $120,729 - $160,952 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position OGC seeks a Principal Program Analyst with strong background and experience with working on and overseeing a range of highly complex activities related to data analysis, research, process development and project management. This position will also support OGC's work with the Board of Trustees, assist with recruitment and staffing for the entire office, budgeting and other important functions of the office. The Principal Program Analyst (OGC) reports to the General Counsel and is responsible for overseeing a range of highly complex activities related to data analysis, research, internal process development and project management for the entire OGC. This includes data collection, research, organizational planning, overseeing special projects, and developing internal policies and processes for the office. The Principal Program Analyst (OGC) also supports the office's work with, relating to and communications with the Board of Trustees, and manages external communications under supervision of General Counsel or designee, including without limitation Deputy General Counsel or supervisors within OGC. Additionally, this position assists with recruitment and staffing for the entire office, helps develop the office's knowledge database and resources, policies, processes and procedures, and works on projects for the entire team. Other responsibilities include managing contracts, identifying opportunities for improving efficiency, monitoring, tracking and planning budgets. Overall, the Principal Program Analyst (OGC) plays a critical role in ensuring the smooth functioning of OGC and supporting the office's mission of providing competent, and timely legal advice and guidance to the organization. Principal Program Analysist (OGC) will support and oversee other functions of OGC, as assigned. Distinguishing Characteristics The Principal Program Analyst (OGC) assumes responsibility for development and implementation of comprehensive programs and projects that have an agency-wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples Of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for OGC, to include fiscal, budgetary and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar. Develops and implements internal policies, guidelines, procedures and/or processes for OGC. Supports OGC's work with and review of materials presented and/or considered by the Board of Trustees, its committees or organizational sub entities. This includes, without limitation, conducting research and policy analysis, providing materials in presentation ready format, and presenting materials at public meetings and other committees to ensure clarity and accuracy. Develops conflict of interest and other informational materials, under direction and supervision of General Counsel and/or assigned attorney(s). Assists with organizational planning for the OGC. Assists with recruitment, staffing, and support on personnel matters, as assigned. Conducts outreach and manages external communications, under appropriate supervision of General Counsel or designees. Plans and facilitates OGC staff meetings. Provides support on matters relating to regulation of the legal profession. In collaboration with designated attorney and non-attorney staff within OGC identifies, proposes, supports and implements internal processes pertaining to litigation and the workflow of the department. Prepares annual outside counsel utilization report. Identifies opportunities for improving efficiency of OGC operations. Manages OGC contracts, including preparing requests for proposals or qualification, organizing proposal review and interview of outside counsel. Handling all related procurement and contracting activities, including tracking and ensuring that Board approvals are timely obtained. Assists in developing OGC knowledge database and resources. Assists in developing billing guidelines and managing outside counsel relationships, in collaboration with others within OGC. Monitors project budgets and makes recommendations on budget expenditures. Assists with budget planning and tracks expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis, and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Principles of preparing effective presentations, recommendation and processes. Ability To: Receive and relay detailed information through excellent verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform in high-paced work environment and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Successful completion of a Juris Doctor Degree from an accredited law school strongly preferred. Experience: Minimum five (5) years' progressively responsible experience relevant to the responsibilities of this position a legal department of a public sector organization, law firm or nonprofit environment. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of General Counsel Annual Salary Range: $120,729 - $160,952 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position OGC seeks a Principal Program Analyst with strong background and experience with working on and overseeing a range of highly complex activities related to data analysis, research, process development and project management. This position will also support OGC's work with the Board of Trustees, assist with recruitment and staffing for the entire office, budgeting and other important functions of the office. The Principal Program Analyst (OGC) reports to the General Counsel and is responsible for overseeing a range of highly complex activities related to data analysis, research, internal process development and project management for the entire OGC. This includes data collection, research, organizational planning, overseeing special projects, and developing internal policies and processes for the office. The Principal Program Analyst (OGC) also supports the office's work with, relating to and communications with the Board of Trustees, and manages external communications under supervision of General Counsel or designee, including without limitation Deputy General Counsel or supervisors within OGC. Additionally, this position assists with recruitment and staffing for the entire office, helps develop the office's knowledge database and resources, policies, processes and procedures, and works on projects for the entire team. Other responsibilities include managing contracts, identifying opportunities for improving efficiency, monitoring, tracking and planning budgets. Overall, the Principal Program Analyst (OGC) plays a critical role in ensuring the smooth functioning of OGC and supporting the office's mission of providing competent, and timely legal advice and guidance to the organization. Principal Program Analysist (OGC) will support and oversee other functions of OGC, as assigned. Distinguishing Characteristics The Principal Program Analyst (OGC) assumes responsibility for development and implementation of comprehensive programs and projects that have an agency-wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples Of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for OGC, to include fiscal, budgetary and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar. Develops and implements internal policies, guidelines, procedures and/or processes for OGC. Supports OGC's work with and review of materials presented and/or considered by the Board of Trustees, its committees or organizational sub entities. This includes, without limitation, conducting research and policy analysis, providing materials in presentation ready format, and presenting materials at public meetings and other committees to ensure clarity and accuracy. Develops conflict of interest and other informational materials, under direction and supervision of General Counsel and/or assigned attorney(s). Assists with organizational planning for the OGC. Assists with recruitment, staffing, and support on personnel matters, as assigned. Conducts outreach and manages external communications, under appropriate supervision of General Counsel or designees. Plans and facilitates OGC staff meetings. Provides support on matters relating to regulation of the legal profession. In collaboration with designated attorney and non-attorney staff within OGC identifies, proposes, supports and implements internal processes pertaining to litigation and the workflow of the department. Prepares annual outside counsel utilization report. Identifies opportunities for improving efficiency of OGC operations. Manages OGC contracts, including preparing requests for proposals or qualification, organizing proposal review and interview of outside counsel. Handling all related procurement and contracting activities, including tracking and ensuring that Board approvals are timely obtained. Assists in developing OGC knowledge database and resources. Assists in developing billing guidelines and managing outside counsel relationships, in collaboration with others within OGC. Monitors project budgets and makes recommendations on budget expenditures. Assists with budget planning and tracks expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis, and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Principles of preparing effective presentations, recommendation and processes. Ability To: Receive and relay detailed information through excellent verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform in high-paced work environment and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Successful completion of a Juris Doctor Degree from an accredited law school strongly preferred. Experience: Minimum five (5) years' progressively responsible experience relevant to the responsibilities of this position a legal department of a public sector organization, law firm or nonprofit environment. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
Mar 08, 2024
Full Time
Job Description Office of General Counsel Annual Salary Range: $120,729 - $160,952 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position OGC seeks a Principal Program Analyst with strong background and experience with working on and overseeing a range of highly complex activities related to data analysis, research, process development and project management. This position will also support OGC's work with the Board of Trustees, assist with recruitment and staffing for the entire office, budgeting and other important functions of the office. The Principal Program Analyst (OGC) reports to the General Counsel and is responsible for overseeing a range of highly complex activities related to data analysis, research, internal process development and project management for the entire OGC. This includes data collection, research, organizational planning, overseeing special projects, and developing internal policies and processes for the office. The Principal Program Analyst (OGC) also supports the office's work with, relating to and communications with the Board of Trustees, and manages external communications under supervision of General Counsel or designee, including without limitation Deputy General Counsel or supervisors within OGC. Additionally, this position assists with recruitment and staffing for the entire office, helps develop the office's knowledge database and resources, policies, processes and procedures, and works on projects for the entire team. Other responsibilities include managing contracts, identifying opportunities for improving efficiency, monitoring, tracking and planning budgets. Overall, the Principal Program Analyst (OGC) plays a critical role in ensuring the smooth functioning of OGC and supporting the office's mission of providing competent, and timely legal advice and guidance to the organization. Principal Program Analysist (OGC) will support and oversee other functions of OGC, as assigned. Distinguishing Characteristics The Principal Program Analyst (OGC) assumes responsibility for development and implementation of comprehensive programs and projects that have an agency-wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples Of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for OGC, to include fiscal, budgetary and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar. Develops and implements internal policies, guidelines, procedures and/or processes for OGC. Supports OGC's work with and review of materials presented and/or considered by the Board of Trustees, its committees or organizational sub entities. This includes, without limitation, conducting research and policy analysis, providing materials in presentation ready format, and presenting materials at public meetings and other committees to ensure clarity and accuracy. Develops conflict of interest and other informational materials, under direction and supervision of General Counsel and/or assigned attorney(s). Assists with organizational planning for the OGC. Assists with recruitment, staffing, and support on personnel matters, as assigned. Conducts outreach and manages external communications, under appropriate supervision of General Counsel or designees. Plans and facilitates OGC staff meetings. Provides support on matters relating to regulation of the legal profession. In collaboration with designated attorney and non-attorney staff within OGC identifies, proposes, supports and implements internal processes pertaining to litigation and the workflow of the department. Prepares annual outside counsel utilization report. Identifies opportunities for improving efficiency of OGC operations. Manages OGC contracts, including preparing requests for proposals or qualification, organizing proposal review and interview of outside counsel. Handling all related procurement and contracting activities, including tracking and ensuring that Board approvals are timely obtained. Assists in developing OGC knowledge database and resources. Assists in developing billing guidelines and managing outside counsel relationships, in collaboration with others within OGC. Monitors project budgets and makes recommendations on budget expenditures. Assists with budget planning and tracks expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis, and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Principles of preparing effective presentations, recommendation and processes. Ability To: Receive and relay detailed information through excellent verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform in high-paced work environment and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Successful completion of a Juris Doctor Degree from an accredited law school strongly preferred. Experience: Minimum five (5) years' progressively responsible experience relevant to the responsibilities of this position a legal department of a public sector organization, law firm or nonprofit environment. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF BUSINESS DEVELOPMENT (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. Asia-based trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The Business Development Division focuses on maximizing the Port of Long Beach revenue opportunities and sustaining market share growth by engaging all customer segments, tracking industry trends, analyzing cargo data, identifying new business opportunities, anticipating market direction, and aligning our strategies to market conditions. Under the guidance of the Director and Assistant Director of Business Development, the role of Manager of Business Development will oversee and drive critical projects and programs vital to the success of the Port's commercial activities. The Manager of Business Development responsibilities spans the entire cargo movement lifecycle, encompassing strategic planning, meticulous execution, and successful completion to boost the Port's cargo volume, revenue, and market share. Additionally, provide integral support to the division, contributing to customer engagement, revenue and operational optimization, annual budget management, generation of periodical reports and presentations, data analytics, and a spectrum of sales and marketing activities. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Wednesday, April 24, 2024, 5:00 PM PDT , via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 954 303 711# Click here to join the meeting. EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Administer and manage projects and programs including but not limited to Supply Chain Information Highway (SCIH), green and digital shipping corridors, Port tariff, Foreign Trade Zone (FTZ) program, trade relations with domestic and foreign governmental or quasi-governmental entities, government grants, events, advertisements, and sponsorships, relations with local and national trade organizations, and Customer Relationship Management (CRM) tools. Provide key management directions throughout all project cycles by defining project scope, objectives, and deliverables, creating project plans, allocating resources, managing budgets, and ensuring timely project delivery. Support and assist in covering customer meetings in various business verticals and/or geographical regions Provides regular (including but not limited to daily, weekly, monthly, and quarterly) customer engagement reporting Provide in-depth commercial analysis and recommendations related to existing and new business opportunities to increase Port revenue Support the Port’s land and asset optimization effort and implement strategies to increase Port revenue through terminal business Support the production of regular/ad-hoc trade-related reports and requests for information Create, review, and edit commercial reports and presentations Identify and work with other divisions to develop potential new land uses and lease opportunities based on short and long-term market conditions and commercial priorities Maintain CRM tool to generate reports based on the division’s commercial activities Support the annual division budget formulation and management processes. Function as Acting Director of Business Development in the absence of the Director and Assistant Director of Business Development as needed. Support the planning, preparations, and execution of Business Development-driven events. Facilitate collaborative business processes and practice improvements. Assist with delegation visits, presentations, facility and port tours. Attend local, regional, or domestic conferences and meetings. Travel locally, regionally, nationally, and internationally as required. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: A Bachelor's Degree in Business, Finance, Economics, Public Administration, or a closely related field is required. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis Five years or more of professional experience in managing projects in business development, procurement, strategic planning, budgeting, operations, or leasing areas required. Strong research and analytical skills and the ability to quickly understand and synthesize detailed trade and other business information are required. Strong negotiation skills required. Knowledge of public enterprise fund and port authority management and operations required. Must have or be able to gain knowledge of the core business practices and requirements of Port users and customers quickly. Must have strong and proven leadership and project/personnel management abilities Must be able to become comfortable analyzing and manipulating data extracted from products including but not limited to PIERS, Zepos, Datamyne, etc. Must have knowledge of ocean carrier and terminal operations, goods movement, logistics, maritime and business development terminology. Experience preparing and monitoring a budget. Strong working knowledge of the principles and practices of supervision, including selection, training, performance evaluation, and progressive discipline. TECHNICAL SKILLS NEEDED: Must be capable of working independently without extensive direction or oversight. Must be a creative, strategic thinker dedicated to quality service. Must have the ability to prepare clear, accurate, and concise records and reports. Must be able to compose and edit correspondence, prepare documents, and make arrangements with only brief instructions given. Must have excellent proofreading and editing skills. Requires the ability to gather information, identify research resources, and quickly find solutions. Requires knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation, is essential. Must make effective use of available resources. Must be motivated to take on new tasks and learn new processes as necessary. Must have a valid California Driver’s License to perform work-related duties, including driving to meetings and work-related events. Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. DESIRABLE: Second language speaking ability desirable. Knowledge of environmental, construction, government, or engineering terminology a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of commercial real estate management practices required is a plus. LICENSES/CERTIFICATION: A valid California driver's license is required Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. TECHNICAL SKILLS NEEDED: Must be capable of working independently without extensive direction or oversight. Must be a creative, strategic thinker dedicated to quality service. Must have the ability to prepare clear, accurate, and concise records and reports. Must be able to compose and edit correspondence, prepare documents, and make arrangements with only brief instructions given. Must have excellent proofreading and editing skills. Requires the ability to gather information, identify research resources, and quickly find solutions. Requires knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation, is essential. Must make effective use of available resources. Must be motivated to take on new tasks and learn new processes as necessary. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and exceptional public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. DESIRABLE: Second language speaking ability desirable. Knowledge of environmental, construction, government, or engineering terminology a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of commercial real estate management practices required is a plus. LICENSES/CERTIFICATION: A valid California driver's license is required Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . SELECTION PROCEDURE The final filing date for this recruitment is Monday, May 6, 2024 @ 11:59 pm PDT . To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. The first-round video interview window is Tuesday, May 7, 2024 through Tuesday, May 14, 2024 and final round (in person) interviews are scheduled for Wednesday, May 29, 2024 . Candidates should ensure availability on all interview dates. Additionally, this position will require the completion of a writing assessment conducted onsite before the second round of interviews. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on successful completion of a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000-$185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - City matches up to 2% of the base salary for all qualified members that are contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness: As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan: The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF BUSINESS DEVELOPMENT (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. Asia-based trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The Business Development Division focuses on maximizing the Port of Long Beach revenue opportunities and sustaining market share growth by engaging all customer segments, tracking industry trends, analyzing cargo data, identifying new business opportunities, anticipating market direction, and aligning our strategies to market conditions. Under the guidance of the Director and Assistant Director of Business Development, the role of Manager of Business Development will oversee and drive critical projects and programs vital to the success of the Port's commercial activities. The Manager of Business Development responsibilities spans the entire cargo movement lifecycle, encompassing strategic planning, meticulous execution, and successful completion to boost the Port's cargo volume, revenue, and market share. Additionally, provide integral support to the division, contributing to customer engagement, revenue and operational optimization, annual budget management, generation of periodical reports and presentations, data analytics, and a spectrum of sales and marketing activities. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Wednesday, April 24, 2024, 5:00 PM PDT , via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 954 303 711# Click here to join the meeting. EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Administer and manage projects and programs including but not limited to Supply Chain Information Highway (SCIH), green and digital shipping corridors, Port tariff, Foreign Trade Zone (FTZ) program, trade relations with domestic and foreign governmental or quasi-governmental entities, government grants, events, advertisements, and sponsorships, relations with local and national trade organizations, and Customer Relationship Management (CRM) tools. Provide key management directions throughout all project cycles by defining project scope, objectives, and deliverables, creating project plans, allocating resources, managing budgets, and ensuring timely project delivery. Support and assist in covering customer meetings in various business verticals and/or geographical regions Provides regular (including but not limited to daily, weekly, monthly, and quarterly) customer engagement reporting Provide in-depth commercial analysis and recommendations related to existing and new business opportunities to increase Port revenue Support the Port’s land and asset optimization effort and implement strategies to increase Port revenue through terminal business Support the production of regular/ad-hoc trade-related reports and requests for information Create, review, and edit commercial reports and presentations Identify and work with other divisions to develop potential new land uses and lease opportunities based on short and long-term market conditions and commercial priorities Maintain CRM tool to generate reports based on the division’s commercial activities Support the annual division budget formulation and management processes. Function as Acting Director of Business Development in the absence of the Director and Assistant Director of Business Development as needed. Support the planning, preparations, and execution of Business Development-driven events. Facilitate collaborative business processes and practice improvements. Assist with delegation visits, presentations, facility and port tours. Attend local, regional, or domestic conferences and meetings. Travel locally, regionally, nationally, and internationally as required. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: A Bachelor's Degree in Business, Finance, Economics, Public Administration, or a closely related field is required. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis Five years or more of professional experience in managing projects in business development, procurement, strategic planning, budgeting, operations, or leasing areas required. Strong research and analytical skills and the ability to quickly understand and synthesize detailed trade and other business information are required. Strong negotiation skills required. Knowledge of public enterprise fund and port authority management and operations required. Must have or be able to gain knowledge of the core business practices and requirements of Port users and customers quickly. Must have strong and proven leadership and project/personnel management abilities Must be able to become comfortable analyzing and manipulating data extracted from products including but not limited to PIERS, Zepos, Datamyne, etc. Must have knowledge of ocean carrier and terminal operations, goods movement, logistics, maritime and business development terminology. Experience preparing and monitoring a budget. Strong working knowledge of the principles and practices of supervision, including selection, training, performance evaluation, and progressive discipline. TECHNICAL SKILLS NEEDED: Must be capable of working independently without extensive direction or oversight. Must be a creative, strategic thinker dedicated to quality service. Must have the ability to prepare clear, accurate, and concise records and reports. Must be able to compose and edit correspondence, prepare documents, and make arrangements with only brief instructions given. Must have excellent proofreading and editing skills. Requires the ability to gather information, identify research resources, and quickly find solutions. Requires knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation, is essential. Must make effective use of available resources. Must be motivated to take on new tasks and learn new processes as necessary. Must have a valid California Driver’s License to perform work-related duties, including driving to meetings and work-related events. Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. DESIRABLE: Second language speaking ability desirable. Knowledge of environmental, construction, government, or engineering terminology a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of commercial real estate management practices required is a plus. LICENSES/CERTIFICATION: A valid California driver's license is required Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. TECHNICAL SKILLS NEEDED: Must be capable of working independently without extensive direction or oversight. Must be a creative, strategic thinker dedicated to quality service. Must have the ability to prepare clear, accurate, and concise records and reports. Must be able to compose and edit correspondence, prepare documents, and make arrangements with only brief instructions given. Must have excellent proofreading and editing skills. Requires the ability to gather information, identify research resources, and quickly find solutions. Requires knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation, is essential. Must make effective use of available resources. Must be motivated to take on new tasks and learn new processes as necessary. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and exceptional public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. DESIRABLE: Second language speaking ability desirable. Knowledge of environmental, construction, government, or engineering terminology a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of basic principles and practices of program/project planning, management, and reporting is a plus. Knowledge of commercial real estate management practices required is a plus. LICENSES/CERTIFICATION: A valid California driver's license is required Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) during the course of employment. If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . SELECTION PROCEDURE The final filing date for this recruitment is Monday, May 6, 2024 @ 11:59 pm PDT . To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to further evaluate candidate qualifications. The first-round video interview window is Tuesday, May 7, 2024 through Tuesday, May 14, 2024 and final round (in person) interviews are scheduled for Wednesday, May 29, 2024 . Candidates should ensure availability on all interview dates. Additionally, this position will require the completion of a writing assessment conducted onsite before the second round of interviews. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on successful completion of a comprehensive background check. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000-$185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - City matches up to 2% of the base salary for all qualified members that are contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness: As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan: The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/6/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Description The County of Yuba is currently recruiting for the position of Human Resources Manager in the Human Resources & Organizational Services Department. Under general direction, manage, supervise, plan and organize the day-to-day activities of any human resources related assignment; assists the Human Resources Director in providing County-wide comprehensive benefits, risk management and insurance programs, workers’ compensation and safety programs, organizational and employee development, recruitment and selection, classification and compensation, payroll and HR technologies, Equal Employment Opportunity (EEO) and/or employee relations; labor relations; establish, develop and implement a broad range of policies, practices and procedures for area of assignment; and performs related work as assigned. Position Overview: The current HR Manager vacancy will oversee payroll, our HR applications including our HRIS, as well as many aspects of MOU compliance. You will play a crucial role in driving the success of our organization. You'll be responsible for managing all aspects of payroll administration, optimizing our HRIS systems for efficiency and accuracy, and designing and implementing other applications and comprehensive programs that meet the diverse needs of our employees. About the Human Resources Department: Human Resources and Organizational Services (HROS) partners with County departments on a full range of Human Resources and Risk Management Services including assistance in recruitment, selection, retention, leave management, ergonomics, classification and compensation analysis, consultation on organizational structure, organizational development, contract negotiations, employee relations, personnel records management, employee benefits, safety, workers’ compensation, risk management, and loss prevention. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: HR Manager Job Flyer 2024.pdf Ideal Candidate The ideal candidate for our position will be dedicated to the Human Resources profession and is reliable and committed to excellence in all aspects of their work. They will have knowledge of principles and practices, legal statutes and administrative regulations as related to human resources, risk management and payroll administration. They will be skilled in project management, and able to independently coordinate, oversee and perform complex professional human resources, payroll and risk management work in the area(s) assigned. They will be able to collaborate and interact with many stakeholders and demonstrate the ability to establish and maintain supportive, professional relationships. The successful incumbent will be able to use logic and reasoning to identify and evaluate strengths and weakness of alternative solutions, conclusions or approaches to problems and they will consistently make well-informed decisions that lead to innovative and effective outcomes. Examples of Duties: Establish policies and procedures in compliance with federal and state mandated programs; collaborate with department management; design and implement goals, objectives, policies and work standards for area of assignment; confer with management, supervisors and County staff to serve as a resource in area of assignment. Interpret Federal, State and County policies and procedures to employees and ensure programs are in compliance with laws, rules, regulations and procedures; ensure consistency of operations and resolution of issues. Supervise, assign, plan, review and evaluate the work of assigned staff; implement department policies, procedures, and service standards in support of county and departmental initiatives; evaluate staffs’ job performance; provide direction and coaching, through regular feedback sessions; create individual development plans with employees; discuss job performance problems to identify causes and issues, and to work on resolving problems; recommend discipline and implement discipline procedures as needed/directed. Compile and analyze data for use in preparation of the operational and supplemental budgets within area of assignment; monitor annual budget and prepare adjustments as required; resolve budgetary problems. QUALIFICATIONS: MINIMUM: Bachelor’s Degree from an accredited college or university with major coursework in human resources, public or business administration or a related field and four years of progressively responsible professional level experience in human resources administration, payroll and/or risk management which has included one year of project/program management and development and/or one year experience as a supervisor or lead over professional and administrative support staff. Candidates with strong experience who lack the degree are encouraged to apply. Relevant experience may be substituted for the required education on a year-for-year basis. PREFERRED: In addition to the minimum, additional years of progressively responsible professional level work in human resources administration and/or possession of a valid SPHR/PHR, ARM, ARM-P, CSP, SHRM-CP, SHRM-SCP and/or PMP certification(s). Licenses & Certification: The ability to obtain a valid California Class C driver's license within ten (10) days of employment; maintain throughout employment. Special Requirements: Must successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting prior to hire. DMV printout prior to hire. Attend meetings outside of normal working hours and respond to emergency situations during weekends, holidays and other off-hours shifts. Must file statements of economic interest with the Yuba County Clerk/Recorder. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE: Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLAENOUS: Classic = 2% @ 55 New = 2% @ 62 RETIREMENT SAFETY: Classic = 2% @ 50 New = 2.7% @ 57 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and select General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: The County provides a $50,000 life insurance policy to employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match to Unrepresented Safety Management employees within the Sheriff's Department and the Probation Department with open 457 deferred compensation accounts , after the completion of 2 years of service. UNION AFFILIATION: None For Leave Accrual Rates and Specialty Pays for classifications within the Non-Represented Management Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: Friday, May 3, 2024 @ 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position will be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Human Resources Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 5/3/2024 at 5pm
Apr 20, 2024
Full Time
Description The County of Yuba is currently recruiting for the position of Human Resources Manager in the Human Resources & Organizational Services Department. Under general direction, manage, supervise, plan and organize the day-to-day activities of any human resources related assignment; assists the Human Resources Director in providing County-wide comprehensive benefits, risk management and insurance programs, workers’ compensation and safety programs, organizational and employee development, recruitment and selection, classification and compensation, payroll and HR technologies, Equal Employment Opportunity (EEO) and/or employee relations; labor relations; establish, develop and implement a broad range of policies, practices and procedures for area of assignment; and performs related work as assigned. Position Overview: The current HR Manager vacancy will oversee payroll, our HR applications including our HRIS, as well as many aspects of MOU compliance. You will play a crucial role in driving the success of our organization. You'll be responsible for managing all aspects of payroll administration, optimizing our HRIS systems for efficiency and accuracy, and designing and implementing other applications and comprehensive programs that meet the diverse needs of our employees. About the Human Resources Department: Human Resources and Organizational Services (HROS) partners with County departments on a full range of Human Resources and Risk Management Services including assistance in recruitment, selection, retention, leave management, ergonomics, classification and compensation analysis, consultation on organizational structure, organizational development, contract negotiations, employee relations, personnel records management, employee benefits, safety, workers’ compensation, risk management, and loss prevention. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: HR Manager Job Flyer 2024.pdf Ideal Candidate The ideal candidate for our position will be dedicated to the Human Resources profession and is reliable and committed to excellence in all aspects of their work. They will have knowledge of principles and practices, legal statutes and administrative regulations as related to human resources, risk management and payroll administration. They will be skilled in project management, and able to independently coordinate, oversee and perform complex professional human resources, payroll and risk management work in the area(s) assigned. They will be able to collaborate and interact with many stakeholders and demonstrate the ability to establish and maintain supportive, professional relationships. The successful incumbent will be able to use logic and reasoning to identify and evaluate strengths and weakness of alternative solutions, conclusions or approaches to problems and they will consistently make well-informed decisions that lead to innovative and effective outcomes. Examples of Duties: Establish policies and procedures in compliance with federal and state mandated programs; collaborate with department management; design and implement goals, objectives, policies and work standards for area of assignment; confer with management, supervisors and County staff to serve as a resource in area of assignment. Interpret Federal, State and County policies and procedures to employees and ensure programs are in compliance with laws, rules, regulations and procedures; ensure consistency of operations and resolution of issues. Supervise, assign, plan, review and evaluate the work of assigned staff; implement department policies, procedures, and service standards in support of county and departmental initiatives; evaluate staffs’ job performance; provide direction and coaching, through regular feedback sessions; create individual development plans with employees; discuss job performance problems to identify causes and issues, and to work on resolving problems; recommend discipline and implement discipline procedures as needed/directed. Compile and analyze data for use in preparation of the operational and supplemental budgets within area of assignment; monitor annual budget and prepare adjustments as required; resolve budgetary problems. QUALIFICATIONS: MINIMUM: Bachelor’s Degree from an accredited college or university with major coursework in human resources, public or business administration or a related field and four years of progressively responsible professional level experience in human resources administration, payroll and/or risk management which has included one year of project/program management and development and/or one year experience as a supervisor or lead over professional and administrative support staff. Candidates with strong experience who lack the degree are encouraged to apply. Relevant experience may be substituted for the required education on a year-for-year basis. PREFERRED: In addition to the minimum, additional years of progressively responsible professional level work in human resources administration and/or possession of a valid SPHR/PHR, ARM, ARM-P, CSP, SHRM-CP, SHRM-SCP and/or PMP certification(s). Licenses & Certification: The ability to obtain a valid California Class C driver's license within ten (10) days of employment; maintain throughout employment. Special Requirements: Must successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting prior to hire. DMV printout prior to hire. Attend meetings outside of normal working hours and respond to emergency situations during weekends, holidays and other off-hours shifts. Must file statements of economic interest with the Yuba County Clerk/Recorder. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE: Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLAENOUS: Classic = 2% @ 55 New = 2% @ 62 RETIREMENT SAFETY: Classic = 2% @ 50 New = 2.7% @ 57 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and select General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: The County provides a $50,000 life insurance policy to employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match to Unrepresented Safety Management employees within the Sheriff's Department and the Probation Department with open 457 deferred compensation accounts , after the completion of 2 years of service. UNION AFFILIATION: None For Leave Accrual Rates and Specialty Pays for classifications within the Non-Represented Management Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: Friday, May 3, 2024 @ 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position will be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Human Resources Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 5/3/2024 at 5pm
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 12, 2024
Full Time
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Assistant City Manager
City of Walnut Creek, CA
The City of Walnut Creek is a thriving community of over 70,000 residents that offers a distinctive blend of urban flair, suburban grace, and the tranquility of surrounding nature. With an exceptional quality of life that has become a hallmark of the city, Walnut Creek continues to show strength as a major employment center; a successful retail, arts, and entertainment hub; a regional medical provider, and a safe community with highly rated schools and attractive residential neighborhoods. To learn more about the City of Walnut Creek, please visit www.walnutcreekca.gov .
The City Manager is seeking a local government professional who has a good understanding of city leadership and council and staff relations to join the City’s high performing Executive Team to cultivate an organizational culture that focuses on responsiveness, excellent customer service, and organizational development.
Walnut Creek is known for having a positive organizational culture, therefore, a leader who brings a collegial, service-oriented mindset, and one who embodies the City’s values of Respect, Integrity, Excellence, Teamwork and Creativity, will make a good fit. Individuals who are skilled at relationship management and consensus building and have the ability to make difficult decisions in an equitable manner make ideal candidates.
The City Manager seeks a strategic partner to assist in shaping the future of the organization. Candidates passionate about local government who place importance on values-based leadership, are committed to continuous learning and bring a strong coaching mindset are ideal for this role. Additionally, the City Manager is seeking a confident individual who is a creative and intuitive thinker, a proactive problem solver with the ability to anticipate problems and issues, and someone who can identify and facilitate win-win solutions, make clear recommendations, and take calculated risks.
The salary range is $188,039 - $260,005. The City is currently in contract negotiations and a wage adjustment is anticipated to occur based on the outcome of negotiations. Placement within this range is dependent upon qualifications.
Please submit your cover letter and resume (including month/year of employment) via our website:
Peckham & McKenney
www.peckhamandmckenney.com
Feel free to contact Maria Hurtado at (831) 247-7885 if you have any questions regarding this position or recruitment process.
Filing Deadline: May 7, 2024
Apr 08, 2024
Full Time
Assistant City Manager
City of Walnut Creek, CA
The City of Walnut Creek is a thriving community of over 70,000 residents that offers a distinctive blend of urban flair, suburban grace, and the tranquility of surrounding nature. With an exceptional quality of life that has become a hallmark of the city, Walnut Creek continues to show strength as a major employment center; a successful retail, arts, and entertainment hub; a regional medical provider, and a safe community with highly rated schools and attractive residential neighborhoods. To learn more about the City of Walnut Creek, please visit www.walnutcreekca.gov .
The City Manager is seeking a local government professional who has a good understanding of city leadership and council and staff relations to join the City’s high performing Executive Team to cultivate an organizational culture that focuses on responsiveness, excellent customer service, and organizational development.
Walnut Creek is known for having a positive organizational culture, therefore, a leader who brings a collegial, service-oriented mindset, and one who embodies the City’s values of Respect, Integrity, Excellence, Teamwork and Creativity, will make a good fit. Individuals who are skilled at relationship management and consensus building and have the ability to make difficult decisions in an equitable manner make ideal candidates.
The City Manager seeks a strategic partner to assist in shaping the future of the organization. Candidates passionate about local government who place importance on values-based leadership, are committed to continuous learning and bring a strong coaching mindset are ideal for this role. Additionally, the City Manager is seeking a confident individual who is a creative and intuitive thinker, a proactive problem solver with the ability to anticipate problems and issues, and someone who can identify and facilitate win-win solutions, make clear recommendations, and take calculated risks.
The salary range is $188,039 - $260,005. The City is currently in contract negotiations and a wage adjustment is anticipated to occur based on the outcome of negotiations. Placement within this range is dependent upon qualifications.
Please submit your cover letter and resume (including month/year of employment) via our website:
Peckham & McKenney
www.peckhamandmckenney.com
Feel free to contact Maria Hurtado at (831) 247-7885 if you have any questions regarding this position or recruitment process.
Filing Deadline: May 7, 2024
Midpeninsula Regional Open Space District
Los Altos, CA, USA
The Midpeninsula Regional Open Space District’s (Midpen) mission is “to acquire and preserve a regional greenbelt of open space land in perpetuity; protect and restore the natural environment; and provide opportunities for ecologically sensitive public enjoyment and education.” On the coastside, the mission also includes preservation of agricultural lands and rural character, and viable agricultural use of land resources. Headquartered in Los Altos, the District is divided into seven geographic wards, each containing approximately 100,000 constituents and represented by an elected Board member for a four-year term. To learn more on what Midpen is passionate about, we invite you to visit the web site at www.OpenSpace.org .
The Public Affairs Manager is an integral member of Midpen’s management team, who reports directly to the General Manager and is responsible for overseeing the complex and varied functions and activities of a department with an annual budget of close to $1.7 million. The Public Affairs Manager will develop department goals, programs, and manage the budget to support them. The Public Affairs Manager is a communications and outreach professional with the ability and expertise to utilize all forms of press and media to support the District. Ideal candidates have strong interpersonal skills and are excellent communicators to various audiences, including Midpen staff and elected officials at all levels of government (board, local, state). As a successful manager of a team of eight creative, high functioning, cohesive, and motivated public affairs professionals, you will support, inspire, and lead the team to be the best they can be and draw upon the strengths of each staff member.
A minimum of five years of management-level experience in public relations, communications, or governmental affairs, or a related field is required. Educational requirements include a Bachelor’s degree or equivalent in public relations, communications, public or business administration, or a closely related field and five (5) years of management experience in public affairs, community engagement, or closely related field. A Master’s degree in a related field is highly desired. Public sector experience is desired. The salary range for the Public Affairs Manager position is $155,619 to $194,364. The District also offers an attractive benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080. Filing Deadline: April 7, 2024.
Mar 08, 2024
Full Time
The Midpeninsula Regional Open Space District’s (Midpen) mission is “to acquire and preserve a regional greenbelt of open space land in perpetuity; protect and restore the natural environment; and provide opportunities for ecologically sensitive public enjoyment and education.” On the coastside, the mission also includes preservation of agricultural lands and rural character, and viable agricultural use of land resources. Headquartered in Los Altos, the District is divided into seven geographic wards, each containing approximately 100,000 constituents and represented by an elected Board member for a four-year term. To learn more on what Midpen is passionate about, we invite you to visit the web site at www.OpenSpace.org .
The Public Affairs Manager is an integral member of Midpen’s management team, who reports directly to the General Manager and is responsible for overseeing the complex and varied functions and activities of a department with an annual budget of close to $1.7 million. The Public Affairs Manager will develop department goals, programs, and manage the budget to support them. The Public Affairs Manager is a communications and outreach professional with the ability and expertise to utilize all forms of press and media to support the District. Ideal candidates have strong interpersonal skills and are excellent communicators to various audiences, including Midpen staff and elected officials at all levels of government (board, local, state). As a successful manager of a team of eight creative, high functioning, cohesive, and motivated public affairs professionals, you will support, inspire, and lead the team to be the best they can be and draw upon the strengths of each staff member.
A minimum of five years of management-level experience in public relations, communications, or governmental affairs, or a related field is required. Educational requirements include a Bachelor’s degree or equivalent in public relations, communications, public or business administration, or a closely related field and five (5) years of management experience in public affairs, community engagement, or closely related field. A Master’s degree in a related field is highly desired. Public sector experience is desired. The salary range for the Public Affairs Manager position is $155,619 to $194,364. The District also offers an attractive benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080. Filing Deadline: April 7, 2024.
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 24, 2023 $27.21 - $33.08 Hourly Rate READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! The City of Buena Park is looking for an eager individual to become a part of our dynamic Community Services Department. Are you able to work a flexible part-time schedule? Are you passionate about engaging with the community's unhoused community? Do you have experience with this population and possess a 'can-do' attitude? Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! Applications will be accepted on a CONTINUOUS BASI S with a first review date of Monday, February 26, 2024. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. This part-time position requires the availability to work a flexible schedule between the hours of 7:30 a.m. and 5:00 p.m. Monday through Friday. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics. Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience which would provide the required knowledge, skills, and abilities is considered qualifying. A typical way to obtain the required qualifications is Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work, or a closely related field and three years of experience in a related field OR High School diploma or GED and seven (7) years of related experience. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California Driver's License, acceptable driving record at the time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
Mar 07, 2024
Part Time
JOB BULLETIN As of June 24, 2023 $27.21 - $33.08 Hourly Rate READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! The City of Buena Park is looking for an eager individual to become a part of our dynamic Community Services Department. Are you able to work a flexible part-time schedule? Are you passionate about engaging with the community's unhoused community? Do you have experience with this population and possess a 'can-do' attitude? Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! Applications will be accepted on a CONTINUOUS BASI S with a first review date of Monday, February 26, 2024. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. This part-time position requires the availability to work a flexible schedule between the hours of 7:30 a.m. and 5:00 p.m. Monday through Friday. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics. Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience which would provide the required knowledge, skills, and abilities is considered qualifying. A typical way to obtain the required qualifications is Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work, or a closely related field and three years of experience in a related field OR High School diploma or GED and seven (7) years of related experience. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California Driver's License, acceptable driving record at the time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $8,333 - $10,415 per month ($99,996 - $124,980 annually) - Commensurate with qualifications Benefits Include: (15) Paid Holidays, (24) Vacation days, Comprehensive Benefits Plan Work Hours: Monday - Friday 8:00 am -5:00 pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: May 1, 2024 THE DEPARTMENT: The President is the Chief Executive Officer of the University and ultimately is responsible for all operational and strategic aspects of the University, including student recruitment, retention and graduation; academic policies and programs; state and non-state operating budgets; personnel policies and procedures; external outreach, collaboration and fund raising. The Tribal Relations and NAGPRA Program Director (Director) will serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments, and urban American Indian communities strengthening the identity of the University as a leader in tribal engagement and partnerships. The Director will ensure campus regulatory compliance with federal and state Native American Graves Repatriation Act of 1990 (NAGPRA) legislation, including California Assembly Bills 275 and 389. DUTIES AND RESPONSIBILITIES: Consultation and Communication: Serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments and urban American Indian communities for the President and campus leadership, strengthening the identity of the University as a leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the San Gabriel Valley, Pomona region, County of Los Angeles and State of California. Serve as Cal Poly Pomona’s representative to all CSU tribal related initiatives, meetings and events. In consultation with the Office of Government and External Affairs and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory Compliance and Records Management: Provide strategic direction and operational management of NAGPRA/CalNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Oversee NAGPRA and CalNAGPRA compliance timelines, reports, and communications with the California Native American Heritage Commission at Cal Poly Pomona. Represent Cal Poly Pomona as the lead NAGPRA and CalNAGPRA staff at regular meetings with tribal government officials, addressing compliance concerns and implementing culturally sensitive protocols as needed. Collaborate with tribal communities to appropriately identify and care for cultural items housed at the University and manage the process of tribal consultation and repatriation. Partner with Strategic Comunications to develop and maintain the Cal Poly Pomona NAGPRA/CalNAGPRA website, ensuring accurate and up-to-date information. Outreach, Recruitment and Community Building: Collaborate with various internal and external entities, including but not limited to, Admissions, Outreach and Recruitment, Division of Student Affairs, Office of the Provost and Strategic Communications. Develop and implement programs and policies focused on opportunities to connect tribal communities with Cal Poly Pomona as a pathway for opportunity through education. Facilitate opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to the CSU. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with Tribal Nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the University. Provide counsel and support to the annual hosting of the Cal Poly Pomona Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Coordinate the consultation process with tribal leaders and representatives, including local, state, federal agencies, and Federal Register Notices, in accordance with NAGPRA and CalNAGPRA mandates. Serve as the primary point of contact for all NAGPRA and CalNAGPRA inquiries, facilitating information requests about Native American Ancestors and cultural items. Create a respectful system for tribal communities to access and visit their cultural items. Provide access to collections for displays and educational opportunities in alignment with tribal preferences. Consult with respective claimants or requestors. Manage travel costs for assisting tribes with consultations and repatriation activities, as needed. Other Duties as Assigned: Other responsibilities associated with strengthening Cal Poly Pomona’s relationships with Tribal Nations and partner organizations in the region and state. QUALIFICATIONS: Bachelor’s degree in Archaeology, Anthropology, Native American Studies, History, Museum Studies or a related field; advanced degree preferred. Two (2) to three (3) years experience supporting and engaging in tribal consultation processes and/or experience in coordinating repatriation work or in curatorial work or in collections management, or an equivalent combination of education and experience. Experience working with archaeological methods, archaeological collections, and culturally sensitive artifacts. Proven knowledge and understanding of the federal Native American Graves Protection and Repatriation Act at 25 U.S.C. §§ 3001-13 and its accompanying regulations at 43 C.F.R. §§ 10.1-.17 and the California Native American Graves Protection and Repatriation Act (“CalNAGPRA”) at California Health & Safety Code (CHSC) §§ 8010-30 and Assembly Bills 275 and 389. PREFERRED EXPERIENCE: Demonstrated understanding of, and direct experience with: (a) tribal consultation practices and processes, b) building and initiating positive working relationships with tribes and tribal members; and (c) NAGPRA and CalNAGPRA. Strong skills in program and project management, facilitation, and collaboration. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Office of the President, and external contacts. Knowledge of historical and current contexts that inform decision making in California Indian/Native American/tribal communities. Experience working with California Indian, American Indian/Alaska Native/Indigenous populations. Advanced strategic thinking and consulting skills in guiding the organization toward workable strategies and solutions. Demonstrated ability in providing leadership in and contributions to committees and workgroups where problems have to be solved efficiently. Strong ability to build and maintain positive and productive relationships with a broad range of staff, co-workers, tribal community members and campus stakeholders. Ability to handle highly sensitive and confidential issues that require independent judgment, strict discretion, and confidentiality. Advanced written, verbal and presentation skills, including the ability to research and prepare executive-level documents, reports, and summaries to a variety of audiences. Awareness of location of California Indian groups in the Tovaangar, Los Angeles basin and surrounding tribal group area. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Type of Appointment: Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $8,333 - $10,415 per month ($99,996 - $124,980 annually) - Commensurate with qualifications Benefits Include: (15) Paid Holidays, (24) Vacation days, Comprehensive Benefits Plan Work Hours: Monday - Friday 8:00 am -5:00 pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: May 1, 2024 THE DEPARTMENT: The President is the Chief Executive Officer of the University and ultimately is responsible for all operational and strategic aspects of the University, including student recruitment, retention and graduation; academic policies and programs; state and non-state operating budgets; personnel policies and procedures; external outreach, collaboration and fund raising. The Tribal Relations and NAGPRA Program Director (Director) will serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments, and urban American Indian communities strengthening the identity of the University as a leader in tribal engagement and partnerships. The Director will ensure campus regulatory compliance with federal and state Native American Graves Repatriation Act of 1990 (NAGPRA) legislation, including California Assembly Bills 275 and 389. DUTIES AND RESPONSIBILITIES: Consultation and Communication: Serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments and urban American Indian communities for the President and campus leadership, strengthening the identity of the University as a leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the San Gabriel Valley, Pomona region, County of Los Angeles and State of California. Serve as Cal Poly Pomona’s representative to all CSU tribal related initiatives, meetings and events. In consultation with the Office of Government and External Affairs and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory Compliance and Records Management: Provide strategic direction and operational management of NAGPRA/CalNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Oversee NAGPRA and CalNAGPRA compliance timelines, reports, and communications with the California Native American Heritage Commission at Cal Poly Pomona. Represent Cal Poly Pomona as the lead NAGPRA and CalNAGPRA staff at regular meetings with tribal government officials, addressing compliance concerns and implementing culturally sensitive protocols as needed. Collaborate with tribal communities to appropriately identify and care for cultural items housed at the University and manage the process of tribal consultation and repatriation. Partner with Strategic Comunications to develop and maintain the Cal Poly Pomona NAGPRA/CalNAGPRA website, ensuring accurate and up-to-date information. Outreach, Recruitment and Community Building: Collaborate with various internal and external entities, including but not limited to, Admissions, Outreach and Recruitment, Division of Student Affairs, Office of the Provost and Strategic Communications. Develop and implement programs and policies focused on opportunities to connect tribal communities with Cal Poly Pomona as a pathway for opportunity through education. Facilitate opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to the CSU. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with Tribal Nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the University. Provide counsel and support to the annual hosting of the Cal Poly Pomona Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Coordinate the consultation process with tribal leaders and representatives, including local, state, federal agencies, and Federal Register Notices, in accordance with NAGPRA and CalNAGPRA mandates. Serve as the primary point of contact for all NAGPRA and CalNAGPRA inquiries, facilitating information requests about Native American Ancestors and cultural items. Create a respectful system for tribal communities to access and visit their cultural items. Provide access to collections for displays and educational opportunities in alignment with tribal preferences. Consult with respective claimants or requestors. Manage travel costs for assisting tribes with consultations and repatriation activities, as needed. Other Duties as Assigned: Other responsibilities associated with strengthening Cal Poly Pomona’s relationships with Tribal Nations and partner organizations in the region and state. QUALIFICATIONS: Bachelor’s degree in Archaeology, Anthropology, Native American Studies, History, Museum Studies or a related field; advanced degree preferred. Two (2) to three (3) years experience supporting and engaging in tribal consultation processes and/or experience in coordinating repatriation work or in curatorial work or in collections management, or an equivalent combination of education and experience. Experience working with archaeological methods, archaeological collections, and culturally sensitive artifacts. Proven knowledge and understanding of the federal Native American Graves Protection and Repatriation Act at 25 U.S.C. §§ 3001-13 and its accompanying regulations at 43 C.F.R. §§ 10.1-.17 and the California Native American Graves Protection and Repatriation Act (“CalNAGPRA”) at California Health & Safety Code (CHSC) §§ 8010-30 and Assembly Bills 275 and 389. PREFERRED EXPERIENCE: Demonstrated understanding of, and direct experience with: (a) tribal consultation practices and processes, b) building and initiating positive working relationships with tribes and tribal members; and (c) NAGPRA and CalNAGPRA. Strong skills in program and project management, facilitation, and collaboration. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Office of the President, and external contacts. Knowledge of historical and current contexts that inform decision making in California Indian/Native American/tribal communities. Experience working with California Indian, American Indian/Alaska Native/Indigenous populations. Advanced strategic thinking and consulting skills in guiding the organization toward workable strategies and solutions. Demonstrated ability in providing leadership in and contributions to committees and workgroups where problems have to be solved efficiently. Strong ability to build and maintain positive and productive relationships with a broad range of staff, co-workers, tribal community members and campus stakeholders. Ability to handle highly sensitive and confidential issues that require independent judgment, strict discretion, and confidentiality. Advanced written, verbal and presentation skills, including the ability to research and prepare executive-level documents, reports, and summaries to a variety of audiences. Awareness of location of California Indian groups in the Tovaangar, Los Angeles basin and surrounding tribal group area. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time: