WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Wake County Animal Center is looking for an outgoing and enthusiastic team player to join their team as the new Volunteer Coordinator . As one of the most dynamic positions at the Animal Center , you’ll never be bored. If you love working with people as much as you love working with animals, this may be the position for you! As the Volunteer Coordinator , you’ll be leading a team of passionate and dedicated volunteers to enrich the lives of the animals at the Center as well as supporting the Community Outreach Manager on strategic initiatives. About Our Team The Wake County Animal Center is an open-admission animal shelter operated by Wake County. We receive all stray, abandoned and surrendered pets in Wake County. We work to treat and rehome thousands of homeless animals every year through adoption, our foster program, volunteer program, transfer program and other community partners. The Volunteer Program is an integral part of the Animal Center operation as our volunteers offer dog walking, cat cuddling, photography, play group management, adoption counseling and much more! Our Outreach Program provides low-cost rabies/microchip clinics, school tours and presentations, sharing of responsible pet ownership information and more. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in animal center operations Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Bachelor’s Degree in business administration, communications, non-profit management or similar program 2 years of managing a volunteer program of 20+ volunteers Experience with public speaking Experience with Better Impact How Will We Know You're 'The One'? Excellent oral and written communication skills Solid interpersonal skills - outgoing, patient, professional and able to get along well with a variety of people Proficiency in Microsoft Windows and Office, especially Word, Excel, PowerPoint and Outlook skills Ability to select and use training / instructional methods and procedures appropriate for the situation when learning or teaching new things Knowledge of social media usage and ways to target community members to include alternative ways to inform and recruit volunteers Ability to develop, implement and update policies and procedures related to the Volunteer Program Excellent time management skills with accountability to projects, growth of program and service to volunteers About This Position Location: Wake County Animal Care, Control & Adoption Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: 5 Day work-week which includes sharing evening and weekend coverage with manager. Hiring Range: 23.47 - 31.68 Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on 4/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing The Wake County Animal Center is looking for an outgoing and enthusiastic team player to join their team as the new Volunteer Coordinator . As one of the most dynamic positions at the Animal Center , you’ll never be bored. If you love working with people as much as you love working with animals, this may be the position for you! As the Volunteer Coordinator , you’ll be leading a team of passionate and dedicated volunteers to enrich the lives of the animals at the Center as well as supporting the Community Outreach Manager on strategic initiatives. About Our Team The Wake County Animal Center is an open-admission animal shelter operated by Wake County. We receive all stray, abandoned and surrendered pets in Wake County. We work to treat and rehome thousands of homeless animals every year through adoption, our foster program, volunteer program, transfer program and other community partners. The Volunteer Program is an integral part of the Animal Center operation as our volunteers offer dog walking, cat cuddling, photography, play group management, adoption counseling and much more! Our Outreach Program provides low-cost rabies/microchip clinics, school tours and presentations, sharing of responsible pet ownership information and more. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in animal center operations Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Bachelor’s Degree in business administration, communications, non-profit management or similar program 2 years of managing a volunteer program of 20+ volunteers Experience with public speaking Experience with Better Impact How Will We Know You're 'The One'? Excellent oral and written communication skills Solid interpersonal skills - outgoing, patient, professional and able to get along well with a variety of people Proficiency in Microsoft Windows and Office, especially Word, Excel, PowerPoint and Outlook skills Ability to select and use training / instructional methods and procedures appropriate for the situation when learning or teaching new things Knowledge of social media usage and ways to target community members to include alternative ways to inform and recruit volunteers Ability to develop, implement and update policies and procedures related to the Volunteer Program Excellent time management skills with accountability to projects, growth of program and service to volunteers About This Position Location: Wake County Animal Care, Control & Adoption Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: 5 Day work-week which includes sharing evening and weekend coverage with manager. Hiring Range: 23.47 - 31.68 Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on 4/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/5/2024, 2/2/2024, 3/1/2024, 3/29/2024, 4/26/2024 (final) Under general supervision, the Animal Care Program Coordinator performs a wide range of lead and administrative duties, including administration of special programs; plans, schedules, and oversees the duties of Animal Care Attendants, contract employees and volunteers assigned to the Department of Animal Care and Regulation; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Staff training concepts, to include techniques used in developing and conducting training programs, and methods of training Techniques of preparing and disseminating information utilizing all major media communication Communication, negotiation, and behavioral techniques that foster collaboration and effectively achieve compliance and related program goals Animal shelter program planning, development and implementation Animal behavior, species, and types of breeds Ability to Lead and train Animal Care Attendant staff and volunteers Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Network with statewide organizations such as animal shelters, rescue organizations, non-profit agencies and local businesses Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Plan, develop and lead an effective wellness program within the animal shelter Work safely with aggressive animals Employment Qualifications Minimum Qualifications Either: 1. Two years of paid or unpaid full-time experience caring for animals in an animal welfare organization or municipal animal control program such as a rescue/foster care program. Or: 2. Two years of paid or unpaid full-time experience performing program coordination with animal welfare organizations or municipal animal control programs. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Permit Requirement : In accordance with the State Veterinary Medical Board (VMB), incumbents appointed to this class may be required to obtain a Veterinary Assistant Controlled Substance Permit within three months of appointment. Failure to successfully obtain the required permit may be cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Training Requirement : In accordance with California Code of Regulations, Title 16, section 2039, all persons appointed to this class are required to attend and pass Sodium Pentobarbital/ Euthanasia Training within six months of appointment to the class. Failure to successfully complete the training may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Age Requirement : Minimum age - 18 years. Physical Requirements : Positions in this class require the incumbents to be able to: Stand and walk for extended periods of time. Bend, stoop, squat, and crawl in small, low, and/or confined areas. Climb ladders and work at above ground levels. Lift up to 40 pounds without assistance and 80 pounds with assistance. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions : Positions in this class require the incumbents to: Be exposed to infectious, poisonous, and threatening animals. Be exposed to chemicals used to perform euthanasia. Work outdoor in all types of local weather conditions. Work around dust, dirt, and odors. Work in and around animal fur, dander and excrement. Work weekends, holidays, and non-routine hours, including fluctuating hours and after hours call outs. Work at various locations throughout the County. Wear a uniform that conforms to departmental standards. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/26/2024 5:00 PM Pacific
Mar 07, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/5/2024, 2/2/2024, 3/1/2024, 3/29/2024, 4/26/2024 (final) Under general supervision, the Animal Care Program Coordinator performs a wide range of lead and administrative duties, including administration of special programs; plans, schedules, and oversees the duties of Animal Care Attendants, contract employees and volunteers assigned to the Department of Animal Care and Regulation; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Staff training concepts, to include techniques used in developing and conducting training programs, and methods of training Techniques of preparing and disseminating information utilizing all major media communication Communication, negotiation, and behavioral techniques that foster collaboration and effectively achieve compliance and related program goals Animal shelter program planning, development and implementation Animal behavior, species, and types of breeds Ability to Lead and train Animal Care Attendant staff and volunteers Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Network with statewide organizations such as animal shelters, rescue organizations, non-profit agencies and local businesses Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Plan, develop and lead an effective wellness program within the animal shelter Work safely with aggressive animals Employment Qualifications Minimum Qualifications Either: 1. Two years of paid or unpaid full-time experience caring for animals in an animal welfare organization or municipal animal control program such as a rescue/foster care program. Or: 2. Two years of paid or unpaid full-time experience performing program coordination with animal welfare organizations or municipal animal control programs. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Permit Requirement : In accordance with the State Veterinary Medical Board (VMB), incumbents appointed to this class may be required to obtain a Veterinary Assistant Controlled Substance Permit within three months of appointment. Failure to successfully obtain the required permit may be cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Training Requirement : In accordance with California Code of Regulations, Title 16, section 2039, all persons appointed to this class are required to attend and pass Sodium Pentobarbital/ Euthanasia Training within six months of appointment to the class. Failure to successfully complete the training may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Age Requirement : Minimum age - 18 years. Physical Requirements : Positions in this class require the incumbents to be able to: Stand and walk for extended periods of time. Bend, stoop, squat, and crawl in small, low, and/or confined areas. Climb ladders and work at above ground levels. Lift up to 40 pounds without assistance and 80 pounds with assistance. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions : Positions in this class require the incumbents to: Be exposed to infectious, poisonous, and threatening animals. Be exposed to chemicals used to perform euthanasia. Work outdoor in all types of local weather conditions. Work around dust, dirt, and odors. Work in and around animal fur, dander and excrement. Work weekends, holidays, and non-routine hours, including fluctuating hours and after hours call outs. Work at various locations throughout the County. Wear a uniform that conforms to departmental standards. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/26/2024 5:00 PM Pacific
City of Hesperia
11011 Santa Fe Avenue East, Hesperia, CA, USA
Are you passionate about working with volunteers and making a difference in the lives of animals? Our team is seeking a dedicated individual to join us in coordinating our Animal Services volunteer program, fostering community engagement, and integrating valuable volunteer experience. As the organizer and coordinator of our volunteer program, you'll recruit and orient personnel, ensuring they are equipped with the necessary skills and knowledge to provide enriching experiences for our animals. Additionally, you'll play a crucial role in planning, executing special events, and outreach programs such as coordinating with animal rescue groups, ensuring everything runs smoothly from start to finish. Your responsibilities will also involve training volunteers and personnel, maintaining accurate records, and providing exceptional customer service to the public. Volunteer experience and working with rescue groups is not only valued but essential, as it contributes to the holistic development of our volunteers and enhances their understanding of animal welfare issues. If you're ready to engage in meaningful work that combines your love for animals with community outreach, then we invite you to explore the opportunities available on our career page. Join us in creating a compassionate and thriving environment for both animals and people alike.
Apr 09, 2024
Full Time
Are you passionate about working with volunteers and making a difference in the lives of animals? Our team is seeking a dedicated individual to join us in coordinating our Animal Services volunteer program, fostering community engagement, and integrating valuable volunteer experience. As the organizer and coordinator of our volunteer program, you'll recruit and orient personnel, ensuring they are equipped with the necessary skills and knowledge to provide enriching experiences for our animals. Additionally, you'll play a crucial role in planning, executing special events, and outreach programs such as coordinating with animal rescue groups, ensuring everything runs smoothly from start to finish. Your responsibilities will also involve training volunteers and personnel, maintaining accurate records, and providing exceptional customer service to the public. Volunteer experience and working with rescue groups is not only valued but essential, as it contributes to the holistic development of our volunteers and enhances their understanding of animal welfare issues. If you're ready to engage in meaningful work that combines your love for animals with community outreach, then we invite you to explore the opportunities available on our career page. Join us in creating a compassionate and thriving environment for both animals and people alike.
JOB SUMMARY JOB SUMMARY Under the direction of the Animal Shelter Supervisor, performs safe and humane animal care and cleaning of shelter facilities; monitors animal health and alerts appropriate staff; ensures a welcoming environment for visitors and provides excellent customer service for adoptions, intakes/reclaims, and/or other related matters; provides animal enrichment and documents behaviors; conducts routine clerical work; assists the veterinary services staff with routine procedures and performs other duties as required. Oversees and trains shelter technicians, community service workers, and volunteers. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Provide animal enrichment; document animal behaviors and qualities for adoption biographies. Maintain animal inventory and records; assist with reconciliation of cash, check, and credit transactions; and perform other detailed clerical tasks. Assist veterinary staff with bathing, medication, treatment, medical procedures, preventative care and surgery preparation/recovery; administer vaccinations, performs basic diagnostic tests and procedures, monitors and reports animal health to veterinary services. Oversee, train, provide guidance and assistance to assigned personnel. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Reviewing, approving, processing adoptions, receive and return animals from/to owners, ability to recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures, ability to determine animal characteristics, gender and breed identification. Oversee assigned personnel during daily cleaning and daily shelter operations; ensure accurate procedures are communicated and followed by team members, volunteers and CSRs. Reporting and communicating needs to peers, supervisors and management. Working with the public supporting adoptions, returns, intake; use of good judgment in difficult situations and those that fall outside normal procedures. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. A minimum of two (2) years work experience in animal care or a related field and in a team environment, including the supervision of others. A minimum of one (1) year of directly related customer service. Computer Skills - ability to learn shelter database, accurately update and maintain records. Working knowledge of Microsoft Office Suite. CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, community partners, volunteers, general public, coworkers and all other city employees. Excellent communication skills needed to handle frequent citizen contact. Must accurately articulate procedures, processes, and regulations to employees and patrons. Ability to handle irate or distressed patrons in a calming and productive manner. Frequently deals with the public; communicates in person and over the telephone; provides information; explains animals control ordinances; obtains information concerning bites; handles irate or distressed citizens in a calm and effective manner. Assists people in the community in a professional, positive, friendly and helpful manner regarding pets at large, lost pets, and complaints that promotes productive resolutions. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 50 pounds occasionally. Subject to standing, walking and vision constantly; sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, bending, twisting, climbing, balancing, hearing and talking frequently; crawling often. Working conditions involves exposure to aggressive animals, zoonotic diseases, loud noises, hazardous chemicals, odors, hot water, and extreme weather conditions. Possible rabies exposure (pre-exposure vaccines & booster offered at city’s expense). Protective Equipment: Gloves (latex, leather, or cloth), rubber boots, ear plugs or muffs, eye protection, animal handling equipment. Work Hours Flexible hours - FT, 7 days/week, including weekends, holidays and emergencies FLSA Status Non-Exempt The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central
Mar 30, 2024
Full Time
JOB SUMMARY JOB SUMMARY Under the direction of the Animal Shelter Supervisor, performs safe and humane animal care and cleaning of shelter facilities; monitors animal health and alerts appropriate staff; ensures a welcoming environment for visitors and provides excellent customer service for adoptions, intakes/reclaims, and/or other related matters; provides animal enrichment and documents behaviors; conducts routine clerical work; assists the veterinary services staff with routine procedures and performs other duties as required. Oversees and trains shelter technicians, community service workers, and volunteers. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Provide animal enrichment; document animal behaviors and qualities for adoption biographies. Maintain animal inventory and records; assist with reconciliation of cash, check, and credit transactions; and perform other detailed clerical tasks. Assist veterinary staff with bathing, medication, treatment, medical procedures, preventative care and surgery preparation/recovery; administer vaccinations, performs basic diagnostic tests and procedures, monitors and reports animal health to veterinary services. Oversee, train, provide guidance and assistance to assigned personnel. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Reviewing, approving, processing adoptions, receive and return animals from/to owners, ability to recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures, ability to determine animal characteristics, gender and breed identification. Oversee assigned personnel during daily cleaning and daily shelter operations; ensure accurate procedures are communicated and followed by team members, volunteers and CSRs. Reporting and communicating needs to peers, supervisors and management. Working with the public supporting adoptions, returns, intake; use of good judgment in difficult situations and those that fall outside normal procedures. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. A minimum of two (2) years work experience in animal care or a related field and in a team environment, including the supervision of others. A minimum of one (1) year of directly related customer service. Computer Skills - ability to learn shelter database, accurately update and maintain records. Working knowledge of Microsoft Office Suite. CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, community partners, volunteers, general public, coworkers and all other city employees. Excellent communication skills needed to handle frequent citizen contact. Must accurately articulate procedures, processes, and regulations to employees and patrons. Ability to handle irate or distressed patrons in a calming and productive manner. Frequently deals with the public; communicates in person and over the telephone; provides information; explains animals control ordinances; obtains information concerning bites; handles irate or distressed citizens in a calm and effective manner. Assists people in the community in a professional, positive, friendly and helpful manner regarding pets at large, lost pets, and complaints that promotes productive resolutions. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 50 pounds occasionally. Subject to standing, walking and vision constantly; sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, bending, twisting, climbing, balancing, hearing and talking frequently; crawling often. Working conditions involves exposure to aggressive animals, zoonotic diseases, loud noises, hazardous chemicals, odors, hot water, and extreme weather conditions. Possible rabies exposure (pre-exposure vaccines & booster offered at city’s expense). Protective Equipment: Gloves (latex, leather, or cloth), rubber boots, ear plugs or muffs, eye protection, animal handling equipment. Work Hours Flexible hours - FT, 7 days/week, including weekends, holidays and emergencies FLSA Status Non-Exempt The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central
JOB SUMMARY JOB SUMMARY Performs safe and humane cleaning of shelter facilities; feeds and waters animals; monitors animal health and alerts appropriate staff; cleans and sanitizes bowls, equipment, bedding, and related items; provides animal enrichment and documents behaviors; may assist the public with adoptions, intakes/reclaims, or other related matters; conducts routine clerical work; assists the vet services staff with routine procedures and performs other related duties as required. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations related to health, appetite, behavior, etc. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Responsible for tools and minor equipment maintenance for drains, hoses, brushes, squeegees, sanitizing tools, dishwasher, washer, dryer, animal handling equipment, etc. Assist veterinary staff with medication, treatment, or other animal needs. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. Using judgment when handing or seeking assistance for handling in special circumstances. Performing standard procedures in the absence of supervisor and seeking supervisor assistance when necessary. Dealing, approving, processing adoptions, receive and return animals from/to owners, ability ro recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures (disposition/ euthanasia). Ability to be self-sufficient and work independently. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. Computer Skills - learn shelter application, accurately update and maintain records. PREFERRED QUALIFICATIONS One (1) year of animal care facility work experience is preferred. One (1) year of customer service experience is preferred. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Working around animals of unknown origin, history and temperaments. Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information. Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, volunteers, shelter staff, co-workers and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS While performing the functions of this job, the employee is continuously required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; frequently required to talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. Working around animals of unknown origin, history and temperaments. Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, volunteers, shelter staff, co-workers and the general public. The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central
Mar 30, 2024
Full Time
JOB SUMMARY JOB SUMMARY Performs safe and humane cleaning of shelter facilities; feeds and waters animals; monitors animal health and alerts appropriate staff; cleans and sanitizes bowls, equipment, bedding, and related items; provides animal enrichment and documents behaviors; may assist the public with adoptions, intakes/reclaims, or other related matters; conducts routine clerical work; assists the vet services staff with routine procedures and performs other related duties as required. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations related to health, appetite, behavior, etc. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Responsible for tools and minor equipment maintenance for drains, hoses, brushes, squeegees, sanitizing tools, dishwasher, washer, dryer, animal handling equipment, etc. Assist veterinary staff with medication, treatment, or other animal needs. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. Using judgment when handing or seeking assistance for handling in special circumstances. Performing standard procedures in the absence of supervisor and seeking supervisor assistance when necessary. Dealing, approving, processing adoptions, receive and return animals from/to owners, ability ro recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures (disposition/ euthanasia). Ability to be self-sufficient and work independently. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. Computer Skills - learn shelter application, accurately update and maintain records. PREFERRED QUALIFICATIONS One (1) year of animal care facility work experience is preferred. One (1) year of customer service experience is preferred. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Working around animals of unknown origin, history and temperaments. Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information. Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, volunteers, shelter staff, co-workers and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS While performing the functions of this job, the employee is continuously required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; frequently required to talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. Working around animals of unknown origin, history and temperaments. Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, volunteers, shelter staff, co-workers and the general public. The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC COMMUNITY RESOURCES STAFF SPECIALIST (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open eligible list to fill current and future Staff Specialist positions within OC Community Resources (OCCR). The current vacancies are in the following Programs: OCCR Administrative Services, OC Parks, OC Community Services, and OC Housing & Community Development. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the deadline to apply is Thursday, May 2, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 16,000. Working for the County offers a variety of opportunities for career development and growth and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives Click here to learn more about the County of Orange. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of five programs: OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care provides refuge for animals in the contract cities and unincorporated areas of Orange County, offers adoption services, promotes community outreach and education on responsible pet ownership, and enforces Federal, State, and local animal control laws. OC COMMUNITY SERVICES OC Community Services is comprised of the Workforce & Economic Development Division (WEDD), Office on Aging (OoA), and Veterans Service Office (VSO). WEDD is primarily responsible for administering programs and activities of the Workforce Innovation and Opportunity Act (WIOA) assisting job seekers and employers with various no cost services. Office on Aging serves as the lead advocate for approximately 680,000 seniors 60 years and older residing in the county. Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits they have earned for their military service. OC HOUSING AND COMMUNITY DEVELOPMENT OC Housing and Community Development administers the County’s affordable housing development, community development, rental assistance through the Orange County Housing Authority, and housing successor agency programs/activities. This includes oversight for financing of multi-family affordable rental housing developments, first time home buyer programs, administration of the rental assistance program and the distribution of Federal Community Development Block Grant (CDBG), HOME Investment Partnership Act (HOME) and Emergency Solutions Grant (ESG) for public facility and improvement, public service, and housing rehabilitation. The Division also provides administration of the County’s Housing Successor Agency. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. OC PUBLIC LIBRARIES OC Public Libraries provides safe and easy access to libraries for the community, offers a broad spectrum of materials in multiple formats and provides the community with the best access to the collection, and delivers knowledgeable, friendly, and experienced staff to support the information needs of the community. CAREER DESCRIPTION This recruitment is open to the public and being held to establish an eligible list to fill vacancies in the Staff Specialist classification and specialty assignments through our various programs. The positions are in the following OC Community Resources Programs: OC Community Resources (OCCR) Administrative Services - Budget and Finance, Facilities, Contracts and Procurement, Business Office, Strategic Operations, Public Communications , and Administrative Support OC Parks - OC Parks Operation, Business and Administrative Support and other specialized areas such as Project Assistant, Resource Specialist, Communications, Archaeology & Paleontology Preparation, Planning and Design OC Animal Care - OC Animal Care Administrative Support OC Community Services (OCCS) - Special Programs Coordinator, Business Solutions, Contracts, Public Communications, Facilities and Program Operations, and Administrative Support OC Housing & Community Development - Housing and Community Development Administrative Support OC Public Libraries (OCPL) - Library Administrative Support THE OPPORTUNITIES The Staff Specialist position provides a variety of administrative, financial, facilities, contracts and procurement support, case management, and/or project management support to the OC Community Resources Programs. Successful candidates' assignments will require intermediate to advanced computer skills, a professional demeanor, excellent communications skills, and the ability to problem-solve. The opportunity may be in any of the following areas. Duties for each assignment are described below: Administrative Services Support The Staff Specialist assigned to support Administrative Services will be responsible for data collecting for the preparation of complex statistical reports, coordination of small to medium size special projects including projects funded by specific grants, updating policies and procedures, assisting with Request for Proposals (RFP), managing capital assets, handling various employee services, and coordinating employee service events. The position requires experience in using County systems such as County-wide Agenda Management System (CAMS) for Agenda Staff Reports (ASRs), CAPS+, OC Expediter requisition, SharePoint, OCIT requests, and/or CAS facility work orders. Budget and Finance The Staff Specialist assigned to Budget and Finance will be responsible to assist in fiscal management, fund allocation and performance monitoring in accordance with established operational procedures, establishment and management of projects, and support in the development of annual budgets. The incumbent will also assist in the coordination of financial reporting annual budget, fiscal monitoring, financial forecasts, and preparation of the annual Strategic Financial plan. The work may also include payroll, procurement, accounts payable, accounts receivable, accounting, reconciliations, and other specialized work within the Finance Services unit. Public Communications/Public Information Office The Staff Specialist assigned to communications will be responsible for providing public relations, customer care, graphic design, copy writing, public information, event website administration, social media, reservations and awards services to our programs and stakeholders. Facilities Management The Staff Specialist assigned to Facilities Management will support various OCCR Facilities. The position will assist with contract management, contract inspection and quality, and new contract identification and development. The position will also be responsible for obtaining, maintaining, and monitoring all services contracts necessary for the maintenance and/or repair of OCCR Facilities. Grant Support and Special Programs The Staff Specialist assigned to Grant Support and Special Programs will have experience in grants management and special programs. This position will require the knowledge to assist with the development, implementation, and/or monitoring of human service programs and assist with ensuring program compliance with all legislation, policies and procedures, and regulations. Additionally, this position will be responsible for assisting in managing budgets, reviewing invoices, coordinating service delivery, providing direct services, and monitoring various grants and contracts while complying with the requirements as set forth by the administration and Federal and State funding. This position shall provide input into program and policy decision-making, developing and implementing procedures, assisting in efforts of staff who are not direct report, including outside contractors, and assisting in ensuring the achievement of program objectives. Procurement Staff Specialist The Staff Specialist assigned to Procurement will be responsible for supporting solicitations and contract management. The incumbent would assist with various procurement and contract assignments such as support on solicitations, negotiations, requisition management, insurance monitoring, contract accounting and document management, entry level procurement transactions, etc. OC Housing & Community Development Staff Specialist The Staff Specialist assigned to the Housing & Community Development Divisions will be responsible for providing administrative and technical support to the Department. The incumbent should demonstrate strong technical and analytical organizational skills and be able to independently operate and initiate in order to complete multiple tasks. The incumbent will be responsible for providing administrative support for general business functions including budgetary and fiscal management, ASR preparation and coordination, requisition and invoice management, as well as technical support assisting with administration funding and resources including the Supportive Housing Notice of Funding Availability, Community Development Block Grant, HOME Investment Partnerships Program, Project-Based Vouchers and compliance and environmental review and monitoring. OC Parks Specialty Positions Project Assistant, Planning & Design Division The Project Assistant assigned to OC Parks Planning & Design Division will perform professional office and field work to assist project managers with planning, design, and construction of parks and recreation projects. Responsibilities include preparation of graphics and written documents (e.g., reports, exhibits, plans, specifications, estimates) for park facilities. The incumbent will assist the planning and design staff with reviewing, planning, and designing construction documents. Field work will be required approximately once a week and may consist of climbing trails, walking, hiking rocky or uneven paths, stooping, and squatting. Archaeology & Paleontology Preparation Specialist The Archaeology & Paleontology Preparation Specialist assigned to OC Parks will be responsible for the supervision of Orange County’s archaeological and paleontological preparation and volunteer operations at the Cooper Lab and Clark Regional Park’s Interpretive Center and for the implementation of projects under the direction of the Archaeology and Paleontology Curators. The incumbent will research, analyze, and implement industry best practices to prepare artifacts, fossils, and other specimens or materials for identification, curation, research, display, and storage. Resource Specialist, Interpretive Programming The Resource Specialist assigned to OC Parks will be responsible for independently developing and delivering engaging audience-centered interpretive programming, exhibits, public events, and media for a park facility, manage day-to-day park operations, and participate in natural resource management activities. This position will require the knowledge and skills to work within an OC Parks facility with increased ecological diversity, acreage, complexity, attendance, development, visitor impact, resource management responsibilities, community involvement, stakeholders, and resource value. In addition, this position may supervise various OC Parks employees and volunteers. The incumbent will be working in the field, specifically in an environment that includes wildlife, and will walk and bike moderate distances on steep uneven terrain. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate knowledge and experience in the following core competencies: TECHNICAL EXPERTISE Interpreting and understanding federal, state, and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment Demonstrating effective technical writing skills to develop ASRs and other technical documents Demonstrating computer skills and maintaining up-to-date knowledge of various information systems, software, etc. Reviewing and auditing financial or mathematical calculations Handling confidential and sensitive information Demonstrating intermediate to expert proficiency with Microsoft Office programs (Outlook, Excel, Word, Access, PowerPoint) Exercising discretion when conducting analysis of issues and data to support program policy and decision-making Performing program, organizational, administrative or legislative analysis for high-level assignments Providing assistance for contracted services including program and policy development, case file and data management, and performance and policy development to ensure compliance EFFECTIVE COMMUNICATION Presenting ideas and complex material clearly, concisely, logically, and persuasively both verbally and in writing Speaking and writing effectively using correct grammar in order to clearly and articulately convey complex information Working effectively and interacting with department staff, other agencies, vendors, and the public Actively listening to others to gain a full understanding of critical information Providing work-in-progress status updates proactively and informs others when work is completed INTERPERSONAL SKILLS Adapting to change and different processes quickly and positively Working collaboratively on a team to produce work tasks Effectively handling customer questions and complaints Seeking to provide the highest quality service to all customers ORGANIZATION AND PLANNING Performing work timely and accurately in a high volume and fast paced environment Possessing strong organizational and planning skills that allow them to be highly productive and efficient to meet deadlines Working independently and effectively to prioritize multiple, competing tasks LEADERSHIP/SUPERVISION Creating a positive work environment in which all are motivated to do their best Conveying confidence and optimism in the group's ability to overcome obstacles and accomplish its goals Giving importance to critical work and coaches to ensure learning PROBLEM SOLVING Proactively seeking ways to contribute to the department's goals and missions Achieving results by taking initiative and identifies solutions to problems that are identified Using analytical abilities to problem solve and creatively seek alternative solutions Formulating and presenting recommendations following analysis SPECIFIC TECHNICAL EXPERTISE FOR OC PARKS PROJECT ASSISTANT Demonstrating intermediate or advance skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Demonstrating intermediate skill for Auto CAD 2024 Familiarity and beginner knowledge with Geographic Information Systems (GIS) mapping techniques ARCHAEOLOGY & PALEONTOLOGY PREPARATION SPECIALIST Demonstrating work experience preparing artifacts, fossils, and other specimens related to archaeological, paleontological, historical, geological, or related collections Possessing leadership or supervisory experience with volunteers and/or interns RESOURCE SPECIALIST Demonstrating experience designing and implementing interpretive or informal education programming Demonstrating work experience developing temporary and permanent interpretive exhibits, displays, media and panels for nature centers, parks and trails Demonstrating advanced public speaking and the ability to communicate with park visitors, stakeholders, volunteers and partner organizations. Possessing leadership or supervisory experience with the supervision and training of volunteers and managing volunteer stewardship projects MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Staff Specialist . RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the candidates who meet the qualifications for the position based on the skills required to meet the needs of the County of Orange. After the initial screening, those who meet the minimum qualifications will be referred on to an Online Examination. Online Examination | (Weighted 100%) Candidates will be invited to participate in an online examination related to the essential job functions. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. E MAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/2/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
CAREER DESCRIPTION OC COMMUNITY RESOURCES STAFF SPECIALIST (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open eligible list to fill current and future Staff Specialist positions within OC Community Resources (OCCR). The current vacancies are in the following Programs: OCCR Administrative Services, OC Parks, OC Community Services, and OC Housing & Community Development. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the deadline to apply is Thursday, May 2, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 16,000. Working for the County offers a variety of opportunities for career development and growth and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives Click here to learn more about the County of Orange. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of five programs: OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care provides refuge for animals in the contract cities and unincorporated areas of Orange County, offers adoption services, promotes community outreach and education on responsible pet ownership, and enforces Federal, State, and local animal control laws. OC COMMUNITY SERVICES OC Community Services is comprised of the Workforce & Economic Development Division (WEDD), Office on Aging (OoA), and Veterans Service Office (VSO). WEDD is primarily responsible for administering programs and activities of the Workforce Innovation and Opportunity Act (WIOA) assisting job seekers and employers with various no cost services. Office on Aging serves as the lead advocate for approximately 680,000 seniors 60 years and older residing in the county. Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits they have earned for their military service. OC HOUSING AND COMMUNITY DEVELOPMENT OC Housing and Community Development administers the County’s affordable housing development, community development, rental assistance through the Orange County Housing Authority, and housing successor agency programs/activities. This includes oversight for financing of multi-family affordable rental housing developments, first time home buyer programs, administration of the rental assistance program and the distribution of Federal Community Development Block Grant (CDBG), HOME Investment Partnership Act (HOME) and Emergency Solutions Grant (ESG) for public facility and improvement, public service, and housing rehabilitation. The Division also provides administration of the County’s Housing Successor Agency. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. OC PUBLIC LIBRARIES OC Public Libraries provides safe and easy access to libraries for the community, offers a broad spectrum of materials in multiple formats and provides the community with the best access to the collection, and delivers knowledgeable, friendly, and experienced staff to support the information needs of the community. CAREER DESCRIPTION This recruitment is open to the public and being held to establish an eligible list to fill vacancies in the Staff Specialist classification and specialty assignments through our various programs. The positions are in the following OC Community Resources Programs: OC Community Resources (OCCR) Administrative Services - Budget and Finance, Facilities, Contracts and Procurement, Business Office, Strategic Operations, Public Communications , and Administrative Support OC Parks - OC Parks Operation, Business and Administrative Support and other specialized areas such as Project Assistant, Resource Specialist, Communications, Archaeology & Paleontology Preparation, Planning and Design OC Animal Care - OC Animal Care Administrative Support OC Community Services (OCCS) - Special Programs Coordinator, Business Solutions, Contracts, Public Communications, Facilities and Program Operations, and Administrative Support OC Housing & Community Development - Housing and Community Development Administrative Support OC Public Libraries (OCPL) - Library Administrative Support THE OPPORTUNITIES The Staff Specialist position provides a variety of administrative, financial, facilities, contracts and procurement support, case management, and/or project management support to the OC Community Resources Programs. Successful candidates' assignments will require intermediate to advanced computer skills, a professional demeanor, excellent communications skills, and the ability to problem-solve. The opportunity may be in any of the following areas. Duties for each assignment are described below: Administrative Services Support The Staff Specialist assigned to support Administrative Services will be responsible for data collecting for the preparation of complex statistical reports, coordination of small to medium size special projects including projects funded by specific grants, updating policies and procedures, assisting with Request for Proposals (RFP), managing capital assets, handling various employee services, and coordinating employee service events. The position requires experience in using County systems such as County-wide Agenda Management System (CAMS) for Agenda Staff Reports (ASRs), CAPS+, OC Expediter requisition, SharePoint, OCIT requests, and/or CAS facility work orders. Budget and Finance The Staff Specialist assigned to Budget and Finance will be responsible to assist in fiscal management, fund allocation and performance monitoring in accordance with established operational procedures, establishment and management of projects, and support in the development of annual budgets. The incumbent will also assist in the coordination of financial reporting annual budget, fiscal monitoring, financial forecasts, and preparation of the annual Strategic Financial plan. The work may also include payroll, procurement, accounts payable, accounts receivable, accounting, reconciliations, and other specialized work within the Finance Services unit. Public Communications/Public Information Office The Staff Specialist assigned to communications will be responsible for providing public relations, customer care, graphic design, copy writing, public information, event website administration, social media, reservations and awards services to our programs and stakeholders. Facilities Management The Staff Specialist assigned to Facilities Management will support various OCCR Facilities. The position will assist with contract management, contract inspection and quality, and new contract identification and development. The position will also be responsible for obtaining, maintaining, and monitoring all services contracts necessary for the maintenance and/or repair of OCCR Facilities. Grant Support and Special Programs The Staff Specialist assigned to Grant Support and Special Programs will have experience in grants management and special programs. This position will require the knowledge to assist with the development, implementation, and/or monitoring of human service programs and assist with ensuring program compliance with all legislation, policies and procedures, and regulations. Additionally, this position will be responsible for assisting in managing budgets, reviewing invoices, coordinating service delivery, providing direct services, and monitoring various grants and contracts while complying with the requirements as set forth by the administration and Federal and State funding. This position shall provide input into program and policy decision-making, developing and implementing procedures, assisting in efforts of staff who are not direct report, including outside contractors, and assisting in ensuring the achievement of program objectives. Procurement Staff Specialist The Staff Specialist assigned to Procurement will be responsible for supporting solicitations and contract management. The incumbent would assist with various procurement and contract assignments such as support on solicitations, negotiations, requisition management, insurance monitoring, contract accounting and document management, entry level procurement transactions, etc. OC Housing & Community Development Staff Specialist The Staff Specialist assigned to the Housing & Community Development Divisions will be responsible for providing administrative and technical support to the Department. The incumbent should demonstrate strong technical and analytical organizational skills and be able to independently operate and initiate in order to complete multiple tasks. The incumbent will be responsible for providing administrative support for general business functions including budgetary and fiscal management, ASR preparation and coordination, requisition and invoice management, as well as technical support assisting with administration funding and resources including the Supportive Housing Notice of Funding Availability, Community Development Block Grant, HOME Investment Partnerships Program, Project-Based Vouchers and compliance and environmental review and monitoring. OC Parks Specialty Positions Project Assistant, Planning & Design Division The Project Assistant assigned to OC Parks Planning & Design Division will perform professional office and field work to assist project managers with planning, design, and construction of parks and recreation projects. Responsibilities include preparation of graphics and written documents (e.g., reports, exhibits, plans, specifications, estimates) for park facilities. The incumbent will assist the planning and design staff with reviewing, planning, and designing construction documents. Field work will be required approximately once a week and may consist of climbing trails, walking, hiking rocky or uneven paths, stooping, and squatting. Archaeology & Paleontology Preparation Specialist The Archaeology & Paleontology Preparation Specialist assigned to OC Parks will be responsible for the supervision of Orange County’s archaeological and paleontological preparation and volunteer operations at the Cooper Lab and Clark Regional Park’s Interpretive Center and for the implementation of projects under the direction of the Archaeology and Paleontology Curators. The incumbent will research, analyze, and implement industry best practices to prepare artifacts, fossils, and other specimens or materials for identification, curation, research, display, and storage. Resource Specialist, Interpretive Programming The Resource Specialist assigned to OC Parks will be responsible for independently developing and delivering engaging audience-centered interpretive programming, exhibits, public events, and media for a park facility, manage day-to-day park operations, and participate in natural resource management activities. This position will require the knowledge and skills to work within an OC Parks facility with increased ecological diversity, acreage, complexity, attendance, development, visitor impact, resource management responsibilities, community involvement, stakeholders, and resource value. In addition, this position may supervise various OC Parks employees and volunteers. The incumbent will be working in the field, specifically in an environment that includes wildlife, and will walk and bike moderate distances on steep uneven terrain. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate knowledge and experience in the following core competencies: TECHNICAL EXPERTISE Interpreting and understanding federal, state, and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment Demonstrating effective technical writing skills to develop ASRs and other technical documents Demonstrating computer skills and maintaining up-to-date knowledge of various information systems, software, etc. Reviewing and auditing financial or mathematical calculations Handling confidential and sensitive information Demonstrating intermediate to expert proficiency with Microsoft Office programs (Outlook, Excel, Word, Access, PowerPoint) Exercising discretion when conducting analysis of issues and data to support program policy and decision-making Performing program, organizational, administrative or legislative analysis for high-level assignments Providing assistance for contracted services including program and policy development, case file and data management, and performance and policy development to ensure compliance EFFECTIVE COMMUNICATION Presenting ideas and complex material clearly, concisely, logically, and persuasively both verbally and in writing Speaking and writing effectively using correct grammar in order to clearly and articulately convey complex information Working effectively and interacting with department staff, other agencies, vendors, and the public Actively listening to others to gain a full understanding of critical information Providing work-in-progress status updates proactively and informs others when work is completed INTERPERSONAL SKILLS Adapting to change and different processes quickly and positively Working collaboratively on a team to produce work tasks Effectively handling customer questions and complaints Seeking to provide the highest quality service to all customers ORGANIZATION AND PLANNING Performing work timely and accurately in a high volume and fast paced environment Possessing strong organizational and planning skills that allow them to be highly productive and efficient to meet deadlines Working independently and effectively to prioritize multiple, competing tasks LEADERSHIP/SUPERVISION Creating a positive work environment in which all are motivated to do their best Conveying confidence and optimism in the group's ability to overcome obstacles and accomplish its goals Giving importance to critical work and coaches to ensure learning PROBLEM SOLVING Proactively seeking ways to contribute to the department's goals and missions Achieving results by taking initiative and identifies solutions to problems that are identified Using analytical abilities to problem solve and creatively seek alternative solutions Formulating and presenting recommendations following analysis SPECIFIC TECHNICAL EXPERTISE FOR OC PARKS PROJECT ASSISTANT Demonstrating intermediate or advance skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Demonstrating intermediate skill for Auto CAD 2024 Familiarity and beginner knowledge with Geographic Information Systems (GIS) mapping techniques ARCHAEOLOGY & PALEONTOLOGY PREPARATION SPECIALIST Demonstrating work experience preparing artifacts, fossils, and other specimens related to archaeological, paleontological, historical, geological, or related collections Possessing leadership or supervisory experience with volunteers and/or interns RESOURCE SPECIALIST Demonstrating experience designing and implementing interpretive or informal education programming Demonstrating work experience developing temporary and permanent interpretive exhibits, displays, media and panels for nature centers, parks and trails Demonstrating advanced public speaking and the ability to communicate with park visitors, stakeholders, volunteers and partner organizations. Possessing leadership or supervisory experience with the supervision and training of volunteers and managing volunteer stewardship projects MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Staff Specialist . RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the candidates who meet the qualifications for the position based on the skills required to meet the needs of the County of Orange. After the initial screening, those who meet the minimum qualifications will be referred on to an Online Examination. Online Examination | (Weighted 100%) Candidates will be invited to participate in an online examination related to the essential job functions. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. E MAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/2/2024 11:59 PM Pacific
City of Fremont, CA
Fremont, California, United States
Description The Fremont Police Department is recruiting for the position of Community Service Officer. This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. Please apply promptly. VIEW OUR RECRUITMENT BROCHURE About the Fremont Police Department Fremont Police Department is the law enforcement agency for the City of Fremont, California. As of 2024, the department consists of over 300 staff, of which more than 200 are sworn personnel, and more than 100 are professional staff. Fremont Police Department was first established under the direction of Chief Richard E. Condon on July 1, 1958. At that time, it was staffed by one Lieutenant, three Sergeants, two investigators, one juvenile officer, 17 patrol officers, a secretary, and a clerk. By the end of 1958, there were a total of 25 officers serving a population of 29,000 people in the City of Fremont. In 1966, Fremont PD grew to 82 officers, serving a population of 88,000. The department continues to grow as demand for services increased. Today, Fremont Police Department is one of the most reputable police agencies in the State, serving the 4th largest city in the Bay Area. First Review of Applications This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. This recruitment may close without notice so interested applicants are encouraged to apply immediately. A resume, completed application, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov Contact Us For additional information, please email Human Resources Analyst Mai Cha at Mcha@fremont.gov . __________________________________________________________________________________ Community Service Officer Specification Definition Under general supervision, provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers; assists police officers in the maintenance of law and order; performs related duties as required. Class Characteristics This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Community Services Officer: This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Essential Functions Depending upon assignment, duties may include, but are not limited to, the following: Patrol Assignment: • Enforces traffic and parking ordinances. Writes parking tickets. • Orders vehicle seizures. • Investigates non-injury and minor injury traffic accidents. • Interviews witnesses and takes statements. • Ascertains accident sequence. • Prepares accident diagrams. • Performs traffic control. • Responds to and investigates traffic complaints. • Receives reports of commercial, residential and automobile burglaries, petty theft, found property, abandoned bicycles, missing persons, auto theft, and other crimes with no known suspects. • Conducts initial investigations and prepares reports of findings. • Ascertains value of stolen vehicles and other lost/stolen items. • Investigates vandalism. • Responds to animal control emergencies. • Assists in crime scene investigations. • Transports juvenile detainees. • Transports juveniles to foster homes. • Provides Vehicle Identification Number verifications. • Serves subpoenas. Alarm Abatement Coordinator Assignment: • Researches alarm calls from previous day(s). • Issues citations and sends out letters for false alarms. • Data enters citations and alarm permit applications. • Mails out permit applications, renewal forms, stickers, and alarm information to citizens. • Handles customer complaints. • Keeps daily statistics of all alarm calls to post on police department website. • Works with alarm companies to fix alarm problems and resolve customer issues. • Files and maintains records of all permits and citations. • Tracks all permit and citation revenue. • Processes permit fees collected and forwards to Finance. • Utilizes Microsoft Word, Excel and Access. • Assists customers at front counter. • Conducts training for in-house academy. Missing Persons Investigator Assignment: • Conducts and/or assist to conduct interviews of witnesses and potential suspects. • Maintains and investigates active missing person reports. • Maintains missing person logs. • Maintains contact with families of missing persons. Traffic - General Assignment: • Receives and respond s to abandoned vehicle complaints and calls regarding issuance of any warnings, tows, citations issued. • Administers the Abandoned Vehicle Authority program from issuance of abatements to the quarterly AVA report. • Tows and recovers stolen vehicles called into Traffic. • Traffic control for accidents, parades, crossing guard, etc. as needed. • Handles Traffic main phone line and office filing in absence of Traffic Clerk. • Works with Code Enforcement and Traffic Engineering on rear yard abatements or solutions to traffic and code violation problems. • On alternate years, coordinates and organizes the Junior Safety Patrol event for students in Fremont's elementary schools. Traffic - Abatement Assignment: • Administers the Taxi Driver program for the City of Fremont. • Accepts and reviews applications for new drivers, renewals, and transfers. • Performs background, DMV, and criminal history checks of applicants. • Conducts applicant testing. • Issues or denies taxi driver permits. • Handles complaints on taxi drivers from citizens. • Ensures compliance with Fremont Municipal Code regulations. • Conducts cab inspections. Volunteer Administrator Assignment: • Recruits volunteers. • Reviews application materials and interviews potential volunteer candidates. • Performs Background checks of applicants. • Maintains volunteer records. • Updates volunteer hours monthly; submits hours annually for citywide report. • Re-directs court order community service to other volunteer organizations. • Disciplines, reprimands and terminates volunteers. • Organizes annual volunteer recognition dinner. Marginal Functions May be assigned to: • Assist in detention duties. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Written and verbal communication techniques; report writing; arithmetic; public contact and conflict resolution techniques. Ability to: Learn and apply laws, rules, regulations, and City and Departmental policies and procedures; receive and respond to verbal and written orders; learn to conduct investigations; work independently within established processes and procedures; demonstrate resourcefulness, courtesy and initiative; communicate effectively with individuals from a variety of cultural and socio-economic backgrounds; learn to operate an automated information system; prepare concise and accurate reports; learn to respond effectively to difficult individual and group interactions, learn to prepare and make public presentations. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience which has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills and abilities would be graduation from an accredited high school (GED or CHSPE may be substituted for a high school diploma) and some public contact experience. Licenses/Certificates/Special Requirements Willingness to work rotating shifts and irregular duty assignments required. Positions in this classification require possession of a valid Class C California Driver's License. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Frequent Standing: Frequent Bending (neck): Frequent Bending (waist): Occasional Squatting: Rare (Frequent - chalking tires) Climbing: Rare Kneeling: Occasional Crawling: Rare Jumping: Rare Balancing: Occasional Twisting (neck): Frequent Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Frequent Grasp - firm (dominant hand): Frequent Grasp - firm (non-dominant): Frequent Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Frequent Reach - above shoulder level: Occasional Push/pull: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Rare 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to marked changes in temperature/humidity, exposure to dust, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to toxic or caustic chemicals, exposure to excessive noise, exposure to radiation or electrical energy, exposure to solvents, grease or oil, exposure to slippery or uneven walking surfaces, using computer monitor, exposure to flames or burning items, works around others, works alone, works with others. Supplemental Information Class Code: 3745 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: TEAM Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Apr 16, 2024
Full Time
Description The Fremont Police Department is recruiting for the position of Community Service Officer. This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. Please apply promptly. VIEW OUR RECRUITMENT BROCHURE About the Fremont Police Department Fremont Police Department is the law enforcement agency for the City of Fremont, California. As of 2024, the department consists of over 300 staff, of which more than 200 are sworn personnel, and more than 100 are professional staff. Fremont Police Department was first established under the direction of Chief Richard E. Condon on July 1, 1958. At that time, it was staffed by one Lieutenant, three Sergeants, two investigators, one juvenile officer, 17 patrol officers, a secretary, and a clerk. By the end of 1958, there were a total of 25 officers serving a population of 29,000 people in the City of Fremont. In 1966, Fremont PD grew to 82 officers, serving a population of 88,000. The department continues to grow as demand for services increased. Today, Fremont Police Department is one of the most reputable police agencies in the State, serving the 4th largest city in the Bay Area. First Review of Applications This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. This recruitment may close without notice so interested applicants are encouraged to apply immediately. A resume, completed application, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov Contact Us For additional information, please email Human Resources Analyst Mai Cha at Mcha@fremont.gov . __________________________________________________________________________________ Community Service Officer Specification Definition Under general supervision, provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers; assists police officers in the maintenance of law and order; performs related duties as required. Class Characteristics This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Community Services Officer: This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Essential Functions Depending upon assignment, duties may include, but are not limited to, the following: Patrol Assignment: • Enforces traffic and parking ordinances. Writes parking tickets. • Orders vehicle seizures. • Investigates non-injury and minor injury traffic accidents. • Interviews witnesses and takes statements. • Ascertains accident sequence. • Prepares accident diagrams. • Performs traffic control. • Responds to and investigates traffic complaints. • Receives reports of commercial, residential and automobile burglaries, petty theft, found property, abandoned bicycles, missing persons, auto theft, and other crimes with no known suspects. • Conducts initial investigations and prepares reports of findings. • Ascertains value of stolen vehicles and other lost/stolen items. • Investigates vandalism. • Responds to animal control emergencies. • Assists in crime scene investigations. • Transports juvenile detainees. • Transports juveniles to foster homes. • Provides Vehicle Identification Number verifications. • Serves subpoenas. Alarm Abatement Coordinator Assignment: • Researches alarm calls from previous day(s). • Issues citations and sends out letters for false alarms. • Data enters citations and alarm permit applications. • Mails out permit applications, renewal forms, stickers, and alarm information to citizens. • Handles customer complaints. • Keeps daily statistics of all alarm calls to post on police department website. • Works with alarm companies to fix alarm problems and resolve customer issues. • Files and maintains records of all permits and citations. • Tracks all permit and citation revenue. • Processes permit fees collected and forwards to Finance. • Utilizes Microsoft Word, Excel and Access. • Assists customers at front counter. • Conducts training for in-house academy. Missing Persons Investigator Assignment: • Conducts and/or assist to conduct interviews of witnesses and potential suspects. • Maintains and investigates active missing person reports. • Maintains missing person logs. • Maintains contact with families of missing persons. Traffic - General Assignment: • Receives and respond s to abandoned vehicle complaints and calls regarding issuance of any warnings, tows, citations issued. • Administers the Abandoned Vehicle Authority program from issuance of abatements to the quarterly AVA report. • Tows and recovers stolen vehicles called into Traffic. • Traffic control for accidents, parades, crossing guard, etc. as needed. • Handles Traffic main phone line and office filing in absence of Traffic Clerk. • Works with Code Enforcement and Traffic Engineering on rear yard abatements or solutions to traffic and code violation problems. • On alternate years, coordinates and organizes the Junior Safety Patrol event for students in Fremont's elementary schools. Traffic - Abatement Assignment: • Administers the Taxi Driver program for the City of Fremont. • Accepts and reviews applications for new drivers, renewals, and transfers. • Performs background, DMV, and criminal history checks of applicants. • Conducts applicant testing. • Issues or denies taxi driver permits. • Handles complaints on taxi drivers from citizens. • Ensures compliance with Fremont Municipal Code regulations. • Conducts cab inspections. Volunteer Administrator Assignment: • Recruits volunteers. • Reviews application materials and interviews potential volunteer candidates. • Performs Background checks of applicants. • Maintains volunteer records. • Updates volunteer hours monthly; submits hours annually for citywide report. • Re-directs court order community service to other volunteer organizations. • Disciplines, reprimands and terminates volunteers. • Organizes annual volunteer recognition dinner. Marginal Functions May be assigned to: • Assist in detention duties. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Written and verbal communication techniques; report writing; arithmetic; public contact and conflict resolution techniques. Ability to: Learn and apply laws, rules, regulations, and City and Departmental policies and procedures; receive and respond to verbal and written orders; learn to conduct investigations; work independently within established processes and procedures; demonstrate resourcefulness, courtesy and initiative; communicate effectively with individuals from a variety of cultural and socio-economic backgrounds; learn to operate an automated information system; prepare concise and accurate reports; learn to respond effectively to difficult individual and group interactions, learn to prepare and make public presentations. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience which has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills and abilities would be graduation from an accredited high school (GED or CHSPE may be substituted for a high school diploma) and some public contact experience. Licenses/Certificates/Special Requirements Willingness to work rotating shifts and irregular duty assignments required. Positions in this classification require possession of a valid Class C California Driver's License. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Frequent Standing: Frequent Bending (neck): Frequent Bending (waist): Occasional Squatting: Rare (Frequent - chalking tires) Climbing: Rare Kneeling: Occasional Crawling: Rare Jumping: Rare Balancing: Occasional Twisting (neck): Frequent Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Frequent Grasp - firm (dominant hand): Frequent Grasp - firm (non-dominant): Frequent Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Frequent Reach - above shoulder level: Occasional Push/pull: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Rare 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to marked changes in temperature/humidity, exposure to dust, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to toxic or caustic chemicals, exposure to excessive noise, exposure to radiation or electrical energy, exposure to solvents, grease or oil, exposure to slippery or uneven walking surfaces, using computer monitor, exposure to flames or burning items, works around others, works alone, works with others. Supplemental Information Class Code: 3745 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: TEAM Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary