CITY OF LOVELAND, COLORADO
Loveland, CO, USA
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that depending on role, may vary day, overnight, and 12 hour shifts. Hours may change as needed. The assigned tasks in this job description are based on current information and are subject to modification as needed. The salary range for this position is $20.18- $27.25 per hour with a hiring range of $20.18 - $23.72 , depending on qualifications and experience. Position will remain open until filled. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment.
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that depending on role, may vary day, overnight, and 12 hour shifts. Hours may change as needed. The assigned tasks in this job description are based on current information and are subject to modification as needed. The salary range for this position is $20.18- $27.25 per hour with a hiring range of $20.18 - $23.72 , depending on qualifications and experience. Position will remain open until filled. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment.
CITY OF LOVELAND, COLORADO
Loveland, CO, USA
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that may vary, working 19 hours or less per week. The assigned tasks in this job description are based on current information and are subject to modification as needed. The hiringa range for this position is $19.76- $22.88 per hour , depending on qualifications and experience. Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including criminal sex offender search, will be obtained pre-employment.
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that may vary, working 19 hours or less per week. The assigned tasks in this job description are based on current information and are subject to modification as needed. The hiringa range for this position is $19.76- $22.88 per hour , depending on qualifications and experience. Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including criminal sex offender search, will be obtained pre-employment.
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION *JOB POSTING EXTENDED* T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the “Most Diverse City” in the country by USA Today and one of the “Best Communities for Young People” two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City’s full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles’ rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Health and Human Services Department has more than 550 employees located in ten sites and seven bureaus - Communicable Disease and Emergency Response, Administration and Financial Services, Collective Impact, Community Health, Environmental Health, Housing Authority, and Homeless Services. It operates with a $170 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Monday, April 22, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 4/22/2024 11:59 PM Pacific
DESCRIPTION *JOB POSTING EXTENDED* T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the “Most Diverse City” in the country by USA Today and one of the “Best Communities for Young People” two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City’s full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles’ rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Health and Human Services Department has more than 550 employees located in ten sites and seven bureaus - Communicable Disease and Emergency Response, Administration and Financial Services, Collective Impact, Community Health, Environmental Health, Housing Authority, and Homeless Services. It operates with a $170 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Monday, April 22, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 4/22/2024 11:59 PM Pacific
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous