Minimum Qualifications Education and/or Equivalent Experience: Six (6) months of experience performing general labor. Licenses and Certifications Required: Valid Texas Class C Driver license, as required by position. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants Position Overview for Operational: This position(s) will be driver helper and may require some or all of the following: Servicing approximately 700-1500 homes utilizing a commercial waste management vehicle. Boarding and exiting the cab of a collection truck, as well as stepping on and off the rear step using hand and foot holds. The position will be retrieving carts and bags from house to house with continual stretching, bending and stooping and will require pulling your own body weight. Delivering, exchanging and maintaining ARR Carts and preparing inventory for deliveries as well as repairing and cleaning and/or disassembling non-usable carts that are picked up from customers throughout the City. All positions are very physically demanding and may manually collect bags, branch bundles, personal containers and 96 gallon carts from curbside. Depending on the position, they may transport collected materials via a rear-loader and unload them at processing site. All positions work in all types of inclement weather (i.e. cold, wet, hot, etc.) and will be on their feet, walking, bending, stooping and picking up heavy items for most of their work day. Position Overview for HHW / RRDOC : Working at the household hazardous waste collections facility receiving, identifying, segregating, and storing bulk/package hazardous waste from households as well as assisting in setup, breakdown, and cleanup the facility and coordinating with waste disposal companies on packing and loading hazardous waste for transportation. Schedule for Operational: Operational: Monday - Friday, 6:00 a.m. - 2:30 p.m. All positions will require extended hours and to work holidays, weekends and seasonal shift changes as needed. Schedule for HHW / RRDOC : For Household Hazardous Waste - 40 hrs/week, Mon-Sat on a rotation schedule with staff working half their time on a Mon-Fri schedule and the other half of their time on a Tues-Sat schedule. Mon-Fri hours between 8 am to 5pm and Saturday 6am and 1pm. All positions will require extended hours and to work holidays and weekends as needed. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar Positions within Austin Resource Recovery outside of the division listed above. A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical requires for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves sitting while driving a commercial refuse vehicle as well as entering or exiting the cab and the rear step of the truck using hand and foot holds pulling body weight about 18-36 inches around 1250 times per day. The employee will apply up to 100 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of hand holds roughly 32-54 inches from step to handle while riding on the back of the truck with frequent stops. This will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position walks from house to house to retrieve carts, brush, bulk, and bags for approximately 8 -10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Physical requires for HHW Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves unloading materials from customers vehicles, loading materials from residences, separating materials by chemical characteristics and putting them in the correct place, bulking compatible chemicals, opening/pouring paints/oil and making Austin ReBlend paint for 8.5 hours during a normal work day. This position is outdoors, so is exposed to hot and cold temperatures. This position will involve continuous use of arms, shoulders, legs and feet while performing activities such as unloading cars, opening paint cans, sorting batteries, sorting chemicals, puncturing aerosols and cleaning duties, such as sweeping. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, pushing/pulling, and lifting while inspecting materials and equipment, as well as handling up to 50 pound containers. Additional hazards include working close to hazardous chemicals, noise, and repetitive motions, as well as walking near moving vehicles. Employees may come in contact with potentially infectious materials. Employee will drive a forklift at HHW and a pickup in town. Employees must have sufficiently good eyesight and reading comprehension to evaluate materials and other equipment. Employees must also be able to hear and speak to communicate with supervisors, and citizens and to safely operate operational equipment. All necessary training and Personnel Protective Equipment is provided by the employer. Pay Range $20.80 - $21.50 per hour Hours See Notes to Applicants. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience in the waste management industry, construction, and other general labor fields. Experience working in a manual labor job outdoors in extreme heat, cold and other inclement weather. Experience operating heavy equipment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Picks up, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items by operating trash collection equipment as appropriate. Pre-trips all equipment as required by management and maintains detailed vehicle and equipment records. Constructs and maintains operational equipment including carts. Performs basic vehicle inspections, maintenance, and repairs including trash carts. Learns and follows routes, reads street maps and micro routes to locate route destinations. Completes paperwork, forms, and other reports related to collection activities. Uses hand tools such as backpack blower, rake, shovel, and sweep to stack, load, and unload smaller debris and litter. Cleans up illegal dump sites parkland, targeted encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin. Provides information to customers, when appropriate, and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature. Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations. Assists other Austin Resource Recovery ( ARR ) crews, as directed, and performs other duties as assigned. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of equipment and vehicles used in waste services. Skill in establishing and maintaining good working relationships with others. Skill in learning simple tasks. Skill in using small hand tools. Skill in lifting and carrying equipment or materials applicable to the assigned work. Skill in lifting and carrying equipment or material applicable to work being performed. Skill in reading and writing English necessary to the level of tasks performed. Ability to understand oral and written instructions in English. Ability to operate required vehicles safely. Ability to read, understand, and follow maps and mapping directions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications of this position require six (6) months experience performing general labor. Do you meet this requirement? Yes No * Describe in detail how you meet the minimum qualifications of this position. Be sure to include which position in this application you gained the experience from, what role you played as well as your duties. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * Describe your experience performing year around general labor in extreme heat, cold rain, etc. Be sure to include which position in this application where you gained this experience from, what role you played as well as your duties. If you do not have experience with these, please put n/a. (2500 char max) (Open Ended Question) * Do you have previous experience in the Waste Management Industry and/or experience driving industry related vehicles (ex: garbage, collections, recycling, organics, brush pickup, bulky pickup, etc.). Be sure to include which position in this application you gained the experience from, what roll you played as well as your duties. If you do not have experience with these, please put N/A. (Open Ended Question) * This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position? Yes No * Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) * How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Optional & Required Documents Required Documents Optional Documents
Mar 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Six (6) months of experience performing general labor. Licenses and Certifications Required: Valid Texas Class C Driver license, as required by position. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants Position Overview for Operational: This position(s) will be driver helper and may require some or all of the following: Servicing approximately 700-1500 homes utilizing a commercial waste management vehicle. Boarding and exiting the cab of a collection truck, as well as stepping on and off the rear step using hand and foot holds. The position will be retrieving carts and bags from house to house with continual stretching, bending and stooping and will require pulling your own body weight. Delivering, exchanging and maintaining ARR Carts and preparing inventory for deliveries as well as repairing and cleaning and/or disassembling non-usable carts that are picked up from customers throughout the City. All positions are very physically demanding and may manually collect bags, branch bundles, personal containers and 96 gallon carts from curbside. Depending on the position, they may transport collected materials via a rear-loader and unload them at processing site. All positions work in all types of inclement weather (i.e. cold, wet, hot, etc.) and will be on their feet, walking, bending, stooping and picking up heavy items for most of their work day. Position Overview for HHW / RRDOC : Working at the household hazardous waste collections facility receiving, identifying, segregating, and storing bulk/package hazardous waste from households as well as assisting in setup, breakdown, and cleanup the facility and coordinating with waste disposal companies on packing and loading hazardous waste for transportation. Schedule for Operational: Operational: Monday - Friday, 6:00 a.m. - 2:30 p.m. All positions will require extended hours and to work holidays, weekends and seasonal shift changes as needed. Schedule for HHW / RRDOC : For Household Hazardous Waste - 40 hrs/week, Mon-Sat on a rotation schedule with staff working half their time on a Mon-Fri schedule and the other half of their time on a Tues-Sat schedule. Mon-Fri hours between 8 am to 5pm and Saturday 6am and 1pm. All positions will require extended hours and to work holidays and weekends as needed. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar Positions within Austin Resource Recovery outside of the division listed above. A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical requires for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves sitting while driving a commercial refuse vehicle as well as entering or exiting the cab and the rear step of the truck using hand and foot holds pulling body weight about 18-36 inches around 1250 times per day. The employee will apply up to 100 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of hand holds roughly 32-54 inches from step to handle while riding on the back of the truck with frequent stops. This will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position walks from house to house to retrieve carts, brush, bulk, and bags for approximately 8 -10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Physical requires for HHW Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves unloading materials from customers vehicles, loading materials from residences, separating materials by chemical characteristics and putting them in the correct place, bulking compatible chemicals, opening/pouring paints/oil and making Austin ReBlend paint for 8.5 hours during a normal work day. This position is outdoors, so is exposed to hot and cold temperatures. This position will involve continuous use of arms, shoulders, legs and feet while performing activities such as unloading cars, opening paint cans, sorting batteries, sorting chemicals, puncturing aerosols and cleaning duties, such as sweeping. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, pushing/pulling, and lifting while inspecting materials and equipment, as well as handling up to 50 pound containers. Additional hazards include working close to hazardous chemicals, noise, and repetitive motions, as well as walking near moving vehicles. Employees may come in contact with potentially infectious materials. Employee will drive a forklift at HHW and a pickup in town. Employees must have sufficiently good eyesight and reading comprehension to evaluate materials and other equipment. Employees must also be able to hear and speak to communicate with supervisors, and citizens and to safely operate operational equipment. All necessary training and Personnel Protective Equipment is provided by the employer. Pay Range $20.80 - $21.50 per hour Hours See Notes to Applicants. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience in the waste management industry, construction, and other general labor fields. Experience working in a manual labor job outdoors in extreme heat, cold and other inclement weather. Experience operating heavy equipment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Picks up, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items by operating trash collection equipment as appropriate. Pre-trips all equipment as required by management and maintains detailed vehicle and equipment records. Constructs and maintains operational equipment including carts. Performs basic vehicle inspections, maintenance, and repairs including trash carts. Learns and follows routes, reads street maps and micro routes to locate route destinations. Completes paperwork, forms, and other reports related to collection activities. Uses hand tools such as backpack blower, rake, shovel, and sweep to stack, load, and unload smaller debris and litter. Cleans up illegal dump sites parkland, targeted encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin. Provides information to customers, when appropriate, and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature. Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations. Assists other Austin Resource Recovery ( ARR ) crews, as directed, and performs other duties as assigned. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of equipment and vehicles used in waste services. Skill in establishing and maintaining good working relationships with others. Skill in learning simple tasks. Skill in using small hand tools. Skill in lifting and carrying equipment or materials applicable to the assigned work. Skill in lifting and carrying equipment or material applicable to work being performed. Skill in reading and writing English necessary to the level of tasks performed. Ability to understand oral and written instructions in English. Ability to operate required vehicles safely. Ability to read, understand, and follow maps and mapping directions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications of this position require six (6) months experience performing general labor. Do you meet this requirement? Yes No * Describe in detail how you meet the minimum qualifications of this position. Be sure to include which position in this application you gained the experience from, what role you played as well as your duties. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * Describe your experience performing year around general labor in extreme heat, cold rain, etc. Be sure to include which position in this application where you gained this experience from, what role you played as well as your duties. If you do not have experience with these, please put n/a. (2500 char max) (Open Ended Question) * Do you have previous experience in the Waste Management Industry and/or experience driving industry related vehicles (ex: garbage, collections, recycling, organics, brush pickup, bulky pickup, etc.). Be sure to include which position in this application you gained the experience from, what roll you played as well as your duties. If you do not have experience with these, please put N/A. (Open Ended Question) * This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position? Yes No * Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) * How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Six (6) months of experience performing general labor. Licenses or Certifications: Valid Texas Class C Driver license, as required by position. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Associate in Cart Maintenance is responsible for keeping the City of Austin clean and free of debris by delivering, exchanging, and maintaining Austin Resource Recovery Trash Carts, Recycling Carts, and Keep Austin Beautiful Litter Containers. They will use electric power tools to build, install, and maintain Containers and Carts and will prepare Inventory for deliveries. This position will disassemble non-usable carts to be scrapped and sold back to manufacturer, will wash out, clean, and repair carts that are picked up from field Support stores and will also require daily interaction with customers. They may be assigned to drive a stake bed truck but primarily drive a crew cab pick-up and pull either a bumper pull trailer or goose neck trailer with a heavy load, transporting cart containers to Austin customers, and loading/unloading Carts from service trailer. They work in all types of weather (i.e. cold, wet hot, etc.) and will be on their feet, walking, bending, stooping, lifting and carrying carts, containers and equipment up to 50 lbs. for a majority of the work day. Physical requirements for Operational Positions: The employee is required to perform the above tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application. Skills Assessments: A competency assessment may be required to verify your skill set. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Virtual Interviews: Austin Resource Recovery may conduct virtual interviews. Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $20.80 - $22.88 per hour Hours Monday-Friday; 6:00 a.m. - 2:30 p.m. Employee will be required to work holidays, after hours or weekends and other areas to meet business needs. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 10108 FM 812, Austin, TX, 78719 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Picks up, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items by operating trash collection equipment as appropriate. Pre-trips all equipment as required by management and maintains detailed vehicle and equipment records. Constructs and maintains operational equipment including carts. Performs basic vehicle inspections, maintenance, and repairs including trash carts. Learns and follows routes, reads street maps and micro routes to locate route destinations. Completes paperwork, forms, and other reports related to collection activities. Uses hand tools such as backpack blower, rake, shovel, and sweep to stack, load, and unload smaller debris and litter. Cleans up illegal dump sites parkland, targeted encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin. Provides information to customers, when appropriate, and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature. Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations. Assists other Austin Resource Recovery ( ARR ) crews, as directed, and performs other duties as assigned. Responsibilities - Supervision and/or Leadership Exercised None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of equipment and vehicles used in waste services. Skill in establishing and maintaining good working relationships with others. Skill in learning simple tasks. Skill in using small hand tools. Skill in lifting and carrying equipment or materials applicable to the assigned work. Skill in lifting and carrying equipment or material applicable to work being performed. Skill in reading and writing English necessary to the level of tasks performed. Ability to understand oral and written instructions in English. Ability to operate required vehicles safely. Ability to read, understand, and follow maps and mapping directions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Resource Recovery Associate position include: Six (6) months experience performing general labor. Do you meet the minimum qualifications for this position? Yes No * Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable). (Open Ended Question) * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * This position requires a valid Texas Class C Driver's License. Do you have a valid Texas Class C Driver's License or if selected for this position, do you have the ability to acquire a valid Texas Class C Driver's License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Six (6) months of experience performing general labor. Licenses or Certifications: Valid Texas Class C Driver license, as required by position. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Associate in Cart Maintenance is responsible for keeping the City of Austin clean and free of debris by delivering, exchanging, and maintaining Austin Resource Recovery Trash Carts, Recycling Carts, and Keep Austin Beautiful Litter Containers. They will use electric power tools to build, install, and maintain Containers and Carts and will prepare Inventory for deliveries. This position will disassemble non-usable carts to be scrapped and sold back to manufacturer, will wash out, clean, and repair carts that are picked up from field Support stores and will also require daily interaction with customers. They may be assigned to drive a stake bed truck but primarily drive a crew cab pick-up and pull either a bumper pull trailer or goose neck trailer with a heavy load, transporting cart containers to Austin customers, and loading/unloading Carts from service trailer. They work in all types of weather (i.e. cold, wet hot, etc.) and will be on their feet, walking, bending, stooping, lifting and carrying carts, containers and equipment up to 50 lbs. for a majority of the work day. Physical requirements for Operational Positions: The employee is required to perform the above tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application. Skills Assessments: A competency assessment may be required to verify your skill set. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Virtual Interviews: Austin Resource Recovery may conduct virtual interviews. Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $20.80 - $22.88 per hour Hours Monday-Friday; 6:00 a.m. - 2:30 p.m. Employee will be required to work holidays, after hours or weekends and other areas to meet business needs. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 10108 FM 812, Austin, TX, 78719 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Picks up, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items by operating trash collection equipment as appropriate. Pre-trips all equipment as required by management and maintains detailed vehicle and equipment records. Constructs and maintains operational equipment including carts. Performs basic vehicle inspections, maintenance, and repairs including trash carts. Learns and follows routes, reads street maps and micro routes to locate route destinations. Completes paperwork, forms, and other reports related to collection activities. Uses hand tools such as backpack blower, rake, shovel, and sweep to stack, load, and unload smaller debris and litter. Cleans up illegal dump sites parkland, targeted encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin. Provides information to customers, when appropriate, and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature. Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations. Assists other Austin Resource Recovery ( ARR ) crews, as directed, and performs other duties as assigned. Responsibilities - Supervision and/or Leadership Exercised None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of equipment and vehicles used in waste services. Skill in establishing and maintaining good working relationships with others. Skill in learning simple tasks. Skill in using small hand tools. Skill in lifting and carrying equipment or materials applicable to the assigned work. Skill in lifting and carrying equipment or material applicable to work being performed. Skill in reading and writing English necessary to the level of tasks performed. Ability to understand oral and written instructions in English. Ability to operate required vehicles safely. Ability to read, understand, and follow maps and mapping directions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Resource Recovery Associate position include: Six (6) months experience performing general labor. Do you meet the minimum qualifications for this position? Yes No * Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable). (Open Ended Question) * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * This position requires a valid Texas Class C Driver's License. Do you have a valid Texas Class C Driver's License or if selected for this position, do you have the ability to acquire a valid Texas Class C Driver's License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Austin Resource Recovery Operator Trainee Education and/or Equivalent Experience: One (1) year of experience performing general labor. Licenses or Certifications: Current Commercial Driver License, Minimum Class B License. To be considered for employment in this position, applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Austin Resource Recovery Operator Education and/or Equivalent Experience: One (1) year of driving experience with a current Commercial Driver License ( CDL ) in any field. Licenses or Certifications: Current Commercial Driver License, Minimum Class B License. Must obtain required endorsements within ninety (90) days of employment, as required by position. To be considered for employment in this position, applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Litter Control Operator or ARR Operator Trainee is tasked to provide daily cleaning of downtown areas, illegal dumpsites, rights-of-way and during special events. As a member of the Litter Control team, this position will be responsible for operating Flusher Trucks, Crew Cabs and Rear Loader vehicles. In addition, ARR Operators or ARR Operator Trainees may be tasked with operating backpack blowers , collecting hand-picked litter and will perform pre and post trips on equipment. This position works early morning hours, weekends, holidays and during special events. Team Hours: 8:00 am -4:30 p.m., Monday-Friday. Pay Rates: Operator Trainee: $21.18 - $23.56 per hour Operator: $21.78 - $24.50 per hour Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider. If you are applying for a driving position that requires a Commercial Driver License ( CDL ), please list ALL CDL employers on your application. This information is used to determine your salary for CDL jobs. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. This position is considered an essential position, which means it is expected that an employee comes to work during any City Closure or emergency to include bad weather and any other unexpected events or shutdowns. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Driving Requirement: This position requires a Current Commercial Driver License, Minimum Class B License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical requires for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves sitting while driving a commercial refuse vehicle as well as entering or exiting the cab and the rear step of the truck using hand and foot holds pulling body weight about 18-36 inches around 1250 times per day. The employee will apply up to 100 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of hand holds roughly 32-54 inches from step to handle while riding on the back of the truck with frequent stops. This will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position walks from house to house to retrieve carts, brush, bulk, and bags for approximately 8 -10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Pay Range See Notes to Applicants Hours 8:00 a.m. - 4:30 p.m., Monday-Friday. This position works early morning hours, weekends, holidays, seasonal shift changes and during special events. Job Close Date 03/29/2024 Type of Posting Reserved for City Employees Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane, Austin, TX 78744 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Austin Resource Recovery Operator Trainee Austin Resource Recovery Operator Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Austin Resource Recovery Operator Trainee Austin Resource Recovery Operator Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Resource Recovery Operator Trainee position are: One (1) year of experience performing general labor and Current Commercial Driver License, Minimum Class B License. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * This position requires a Current Class B Commercial Driver License. Do you have a Current Class B Commercial Driver License or if selected for this position, do you have the ability to acquire a Current Class B Commercial Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * Please list your heavy equipment experience including and commercial driving experience detailing where and/or what position on your application you used a commercial driver license and which commercial driver license equipment you used. Please be sure to include Employer Name and years of experience with each piece of equipment. If you do not have this experience, please put N/A. (Open Ended Question) * Which of the following best describes the type of valid Texas Driver License you currently possess? Class A Commercial Driver License (e.g. tractor trailer, tankers, etc) Class B Commercial Driver License (e.g. rear loader, dump truck, large passenger bus, etc) Commercial Driver License permit Texas Class C Operator License (e.g. standard car and vans) Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * How many years of driving with a Commercial Driver License (CDL) do you have? None Less than 1 year More than 1 year but less than 2 years More than 2 years but less than 3 years More than 3 years but less than 4 years More than 4 years but less than 5 years 5 years + * The City of Austin Driver Eligibility Standards require that internal hires meet the City’s Driver Record Evaluation (DRE) requisite. City of Austin employees that promote or transfer into driving required positions cannot have more than eight City Driver Points (CDP) within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) * How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Optional & Required Documents Required Documents Optional Documents
Mar 09, 2024
Full Time
Minimum Qualifications Austin Resource Recovery Operator Trainee Education and/or Equivalent Experience: One (1) year of experience performing general labor. Licenses or Certifications: Current Commercial Driver License, Minimum Class B License. To be considered for employment in this position, applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Austin Resource Recovery Operator Education and/or Equivalent Experience: One (1) year of driving experience with a current Commercial Driver License ( CDL ) in any field. Licenses or Certifications: Current Commercial Driver License, Minimum Class B License. Must obtain required endorsements within ninety (90) days of employment, as required by position. To be considered for employment in this position, applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Litter Control Operator or ARR Operator Trainee is tasked to provide daily cleaning of downtown areas, illegal dumpsites, rights-of-way and during special events. As a member of the Litter Control team, this position will be responsible for operating Flusher Trucks, Crew Cabs and Rear Loader vehicles. In addition, ARR Operators or ARR Operator Trainees may be tasked with operating backpack blowers , collecting hand-picked litter and will perform pre and post trips on equipment. This position works early morning hours, weekends, holidays and during special events. Team Hours: 8:00 am -4:30 p.m., Monday-Friday. Pay Rates: Operator Trainee: $21.18 - $23.56 per hour Operator: $21.78 - $24.50 per hour Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider. If you are applying for a driving position that requires a Commercial Driver License ( CDL ), please list ALL CDL employers on your application. This information is used to determine your salary for CDL jobs. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. This position is considered an essential position, which means it is expected that an employee comes to work during any City Closure or emergency to include bad weather and any other unexpected events or shutdowns. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Driving Requirement: This position requires a Current Commercial Driver License, Minimum Class B License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical requires for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position involves sitting while driving a commercial refuse vehicle as well as entering or exiting the cab and the rear step of the truck using hand and foot holds pulling body weight about 18-36 inches around 1250 times per day. The employee will apply up to 100 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of hand holds roughly 32-54 inches from step to handle while riding on the back of the truck with frequent stops. This will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position walks from house to house to retrieve carts, brush, bulk, and bags for approximately 8 -10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Pay Range See Notes to Applicants Hours 8:00 a.m. - 4:30 p.m., Monday-Friday. This position works early morning hours, weekends, holidays, seasonal shift changes and during special events. Job Close Date 03/29/2024 Type of Posting Reserved for City Employees Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane, Austin, TX 78744 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Austin Resource Recovery Operator Trainee Austin Resource Recovery Operator Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Austin Resource Recovery Operator Trainee Austin Resource Recovery Operator Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Resource Recovery Operator Trainee position are: One (1) year of experience performing general labor and Current Commercial Driver License, Minimum Class B License. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * This position requires a Current Class B Commercial Driver License. Do you have a Current Class B Commercial Driver License or if selected for this position, do you have the ability to acquire a Current Class B Commercial Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Are you able to meet this requirement? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * Please list your heavy equipment experience including and commercial driving experience detailing where and/or what position on your application you used a commercial driver license and which commercial driver license equipment you used. Please be sure to include Employer Name and years of experience with each piece of equipment. If you do not have this experience, please put N/A. (Open Ended Question) * Which of the following best describes the type of valid Texas Driver License you currently possess? Class A Commercial Driver License (e.g. tractor trailer, tankers, etc) Class B Commercial Driver License (e.g. rear loader, dump truck, large passenger bus, etc) Commercial Driver License permit Texas Class C Operator License (e.g. standard car and vans) Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * How many years of driving with a Commercial Driver License (CDL) do you have? None Less than 1 year More than 1 year but less than 2 years More than 2 years but less than 3 years More than 3 years but less than 4 years More than 4 years but less than 5 years 5 years + * The City of Austin Driver Eligibility Standards require that internal hires meet the City’s Driver Record Evaluation (DRE) requisite. City of Austin employees that promote or transfer into driving required positions cannot have more than eight City Driver Points (CDP) within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) * How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Engineering, Environmental Science, or a closely related field, plus eight (8) years of management experience in Resource Recovery, Utilities, Municipalities, or in leading and managing a large budget and division, including two (2) years of experience which were in a supervisory or management capacity. Graduation with a Master’s degree from an accredited college or university may substitute for non-supervisory/management experience up to a maximum of two (2) years. Licenses or Certifications: None. Physical Requirements: Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) lbs. Notes to Applicants Pay Range Commensurate Hours Monday - Friday; 8:00 AM - 5:00 PM Job Close Date Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln, Austin, TX 78754 Preferred Qualifications The Ideal Candidate Possesses a comprehensive understanding of management principles, emphasizing planning and budgeting, and expertise in waste collection and disposal regulations, systems, and equipment. Strong supervisory and managerial skills are crucial, encompassing problem analysis, public presentations, bid evaluations, and budget preparation. Proficiency in oral and written communication, computer usage, and the ability to foster positive relationships with City employees and the public are also essential. The following core competencies are important for this role: Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate way with respect to cultural differences and others’ perspectives. Exercises Leadership - Uses appropriate judgment to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Utilizes multiple leadership styles and applies as appropriately to workgroups with diverse backgrounds. Thinks Strategically - Enables others to better understand and implement the vision and strategy while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy and implement in a clear and concise manner. Customer Focused - Strives to deliver high quality results and superior service that exceeds expectations while remaining mindful of the needs and perspective both of our internal and external customers. Community Collaborator - Has experience in collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, City Council updates, and program implementation. Equity Lens - Ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Directs activities related to the key goal area of recycling, household chemical collection, and resource recovery disposal. Plans long-range goals for resource recovery management including collection, recycling, and disposal. Selects, trains, and evaluates supervisory, technical, and administrative personnel in support of the goals of the division. Develops, implements, and maintains existing programs. Identifies the need for new programs in resource recovery management. Coordinates with other City departments on Citywide issues of concern. Directs the activities of personnel in planning the operating budget for the division, projecting needs for equipment and personnel corresponding to service requirements for resource recovery management. Provides technical expertise to other departments of the City and concerned members of the public on current developments in the area of resource recovery management. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management principles and practices. Knowledge of planning and budgetary processes. Knowledge of regulations, systems, and equipment used in waste collection and disposal. Knowledge of relations and the promotion of recycling programs. Knowledge of supervisory and managerial techniques and principles. Skill in analyzing problems related to service delivery. Skill in conducting presentations on behalf of a public entity. Skill in data analysis and problem solving. Skill in directing the activities of a large and complex organization. Skill in evaluating bids and making recommendations. Skill in handling multiple tasks and prioritizing. Skill in oral and written communications. Skill in preparing and analyzing budgets, reports, and studies. Skill in projecting needs for equipment and personnel and formulating operating budgets. Skill in using computers and related software applications. Ability to maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Engineering, Environmental Science, or a closely related field, plus eight (8) years of management experience in Resource Recovery, Utilities, Municipalities, or in leading and managing a large budget and division, including two (2) years of experience which were in a supervisory or management capacity. Graduation with a Master's degree from an accredited college or university may substitute for non-supervisory/management experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Do you have the ability to perform light tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) pounds with or without reasonable accomodations? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Mar 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Engineering, Environmental Science, or a closely related field, plus eight (8) years of management experience in Resource Recovery, Utilities, Municipalities, or in leading and managing a large budget and division, including two (2) years of experience which were in a supervisory or management capacity. Graduation with a Master’s degree from an accredited college or university may substitute for non-supervisory/management experience up to a maximum of two (2) years. Licenses or Certifications: None. Physical Requirements: Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) lbs. Notes to Applicants Pay Range Commensurate Hours Monday - Friday; 8:00 AM - 5:00 PM Job Close Date Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln, Austin, TX 78754 Preferred Qualifications The Ideal Candidate Possesses a comprehensive understanding of management principles, emphasizing planning and budgeting, and expertise in waste collection and disposal regulations, systems, and equipment. Strong supervisory and managerial skills are crucial, encompassing problem analysis, public presentations, bid evaluations, and budget preparation. Proficiency in oral and written communication, computer usage, and the ability to foster positive relationships with City employees and the public are also essential. The following core competencies are important for this role: Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate way with respect to cultural differences and others’ perspectives. Exercises Leadership - Uses appropriate judgment to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Utilizes multiple leadership styles and applies as appropriately to workgroups with diverse backgrounds. Thinks Strategically - Enables others to better understand and implement the vision and strategy while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy and implement in a clear and concise manner. Customer Focused - Strives to deliver high quality results and superior service that exceeds expectations while remaining mindful of the needs and perspective both of our internal and external customers. Community Collaborator - Has experience in collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, City Council updates, and program implementation. Equity Lens - Ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Directs activities related to the key goal area of recycling, household chemical collection, and resource recovery disposal. Plans long-range goals for resource recovery management including collection, recycling, and disposal. Selects, trains, and evaluates supervisory, technical, and administrative personnel in support of the goals of the division. Develops, implements, and maintains existing programs. Identifies the need for new programs in resource recovery management. Coordinates with other City departments on Citywide issues of concern. Directs the activities of personnel in planning the operating budget for the division, projecting needs for equipment and personnel corresponding to service requirements for resource recovery management. Provides technical expertise to other departments of the City and concerned members of the public on current developments in the area of resource recovery management. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management principles and practices. Knowledge of planning and budgetary processes. Knowledge of regulations, systems, and equipment used in waste collection and disposal. Knowledge of relations and the promotion of recycling programs. Knowledge of supervisory and managerial techniques and principles. Skill in analyzing problems related to service delivery. Skill in conducting presentations on behalf of a public entity. Skill in data analysis and problem solving. Skill in directing the activities of a large and complex organization. Skill in evaluating bids and making recommendations. Skill in handling multiple tasks and prioritizing. Skill in oral and written communications. Skill in preparing and analyzing budgets, reports, and studies. Skill in projecting needs for equipment and personnel and formulating operating budgets. Skill in using computers and related software applications. Ability to maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Engineering, Environmental Science, or a closely related field, plus eight (8) years of management experience in Resource Recovery, Utilities, Municipalities, or in leading and managing a large budget and division, including two (2) years of experience which were in a supervisory or management capacity. Graduation with a Master's degree from an accredited college or university may substitute for non-supervisory/management experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Do you have the ability to perform light tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) pounds with or without reasonable accomodations? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Geology, Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus four (4) years of experience in a related field. Master’s degree may substitute for experience up to two (2) years. Licenses or Certifications: None. Notes to Applicants Austin Resource Recovery is seeking an experienced and knowledgeable candidate to fill the role of Brownfields Project Manager. The successful candidate will be well-organized, an excellent collaborator, and display exceptional public speaking skills in addition to written communication skills. This position demands meticulous attention to detail coupled with a strategic vision, as the Program Manager plays a pivotal role in overseeing grant funding, project scope, schedule, and budget. Knowledge of the City’s operations and the region’s development, or the ability to quickly acquire such knowledge, is essential for this position. Must be able to travel within the City to attend meetings and perform work outside of the office and in the evenings. A competency assessment may be required to verify your skill set. Working with Austin Resource Recovery provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: A cover letter is required component of this application. Please be sure to detail all previous employment that you wish to be considered as part of your qualifications in your application. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Applications that substitute detail with “see resume” will be considered incomplete and will not be accepted. If you are selected to interview: Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a competitive position shall be considered a Candidate for that position. Employees in good standing who are Candidates within the department or division that the position resides in that meet the Minimum and Preferred Qualifications (if any) of the position will be offered an initial interview. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco-Free: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $35.04 - $44.67 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Employees may be required to work some early mornings, after hours, or weekends as business needs require. After the initial probation period, this position qualifies for the City’s 50% telework policy. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3810 Todd Lane, Austin TX 78744 Preferred Qualifications Preferred Experience: Experience working in city, state, or federal government. Project management related to environmental contaminant assessment and remediation. Experience with contract development/management/oversight. Experience with federal grant management. Experience developing and monitoring scope, schedules, and budgets for projects. 5 years’ experience directly related to Brownfields Project/Program management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provide incentives and information to Brownfields property owners, developers, and neighborhoods to assess, clean up and ultimately redevelop Brownfields property. Administer and oversee grant(s). Identify and apply for project funding at state and federal agencies. Ensure grant requirements and project programming are aligned and complimentary. Develop and maintain cooperative relationships with EPA , TCEQ , and sister cities across the nation involved with Brownfields projects. Develop, monitor, and evaluate program and grant budgets. Develop and administer contracts. Manage and oversee multiple contractors. Develop and coordinate planning activities involving citizen groups, property owners, developers, and regulatory agencies. Direct the City’s initiative to redevelop Brownfields into productive, safe, and potentially profitable sites for the community. Promote Brownfields projects to the community and other affected stakeholders. Serve as City representative before federal and state agencies, boards, commissions, and public groups, etc. Coordinate on-site activities for environmental assessment and remediation projects to ensure compliance with environmental laws, standards, regulations, or other requirements. Manage multiple projects concurrently. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of environmental and engineering regulations, codes, and rules. Knowledge of Federal, State, and Local laws. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in creating presentations and presenting to a wide range of audiences. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in planning, organizing, and supervising the work of subordinate staff. Skill in coordinating large, complex activities. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Brownfields Program Manager include: Graduation from an accredited four-year college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus four (4) years of experience in a related field. Master's degree may substitute for experience up to two (2) years. Do you meet the minimum qualifications for this position? Yes No * Please describe any applicable experience you have in Brownfields work. If you do not have this experience, please put N/A. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe your grant writing experience to include the type and size of the grant(s), outcome(s), experience with research, your role, and years of experience. If you do not have this experience, please put N/A. (Open Ended Question) * Describe any relevant work experience you have working with state remediation programs and/or the Environmental Protection Agency. If you do not have this experience, please put N/A. (Open Ended Question) * List the relevant professional development/continuing education courses you have taken in the last 10 years. (Open Ended Question) How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Optional Documents
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Geology, Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus four (4) years of experience in a related field. Master’s degree may substitute for experience up to two (2) years. Licenses or Certifications: None. Notes to Applicants Austin Resource Recovery is seeking an experienced and knowledgeable candidate to fill the role of Brownfields Project Manager. The successful candidate will be well-organized, an excellent collaborator, and display exceptional public speaking skills in addition to written communication skills. This position demands meticulous attention to detail coupled with a strategic vision, as the Program Manager plays a pivotal role in overseeing grant funding, project scope, schedule, and budget. Knowledge of the City’s operations and the region’s development, or the ability to quickly acquire such knowledge, is essential for this position. Must be able to travel within the City to attend meetings and perform work outside of the office and in the evenings. A competency assessment may be required to verify your skill set. Working with Austin Resource Recovery provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: A cover letter is required component of this application. Please be sure to detail all previous employment that you wish to be considered as part of your qualifications in your application. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Applications that substitute detail with “see resume” will be considered incomplete and will not be accepted. If you are selected to interview: Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a competitive position shall be considered a Candidate for that position. Employees in good standing who are Candidates within the department or division that the position resides in that meet the Minimum and Preferred Qualifications (if any) of the position will be offered an initial interview. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco-Free: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $35.04 - $44.67 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Employees may be required to work some early mornings, after hours, or weekends as business needs require. After the initial probation period, this position qualifies for the City’s 50% telework policy. Job Close Date 04/01/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3810 Todd Lane, Austin TX 78744 Preferred Qualifications Preferred Experience: Experience working in city, state, or federal government. Project management related to environmental contaminant assessment and remediation. Experience with contract development/management/oversight. Experience with federal grant management. Experience developing and monitoring scope, schedules, and budgets for projects. 5 years’ experience directly related to Brownfields Project/Program management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provide incentives and information to Brownfields property owners, developers, and neighborhoods to assess, clean up and ultimately redevelop Brownfields property. Administer and oversee grant(s). Identify and apply for project funding at state and federal agencies. Ensure grant requirements and project programming are aligned and complimentary. Develop and maintain cooperative relationships with EPA , TCEQ , and sister cities across the nation involved with Brownfields projects. Develop, monitor, and evaluate program and grant budgets. Develop and administer contracts. Manage and oversee multiple contractors. Develop and coordinate planning activities involving citizen groups, property owners, developers, and regulatory agencies. Direct the City’s initiative to redevelop Brownfields into productive, safe, and potentially profitable sites for the community. Promote Brownfields projects to the community and other affected stakeholders. Serve as City representative before federal and state agencies, boards, commissions, and public groups, etc. Coordinate on-site activities for environmental assessment and remediation projects to ensure compliance with environmental laws, standards, regulations, or other requirements. Manage multiple projects concurrently. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of environmental and engineering regulations, codes, and rules. Knowledge of Federal, State, and Local laws. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in creating presentations and presenting to a wide range of audiences. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in planning, organizing, and supervising the work of subordinate staff. Skill in coordinating large, complex activities. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Brownfields Program Manager include: Graduation from an accredited four-year college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus four (4) years of experience in a related field. Master's degree may substitute for experience up to two (2) years. Do you meet the minimum qualifications for this position? Yes No * Please describe any applicable experience you have in Brownfields work. If you do not have this experience, please put N/A. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe your grant writing experience to include the type and size of the grant(s), outcome(s), experience with research, your role, and years of experience. If you do not have this experience, please put N/A. (Open Ended Question) * Describe any relevant work experience you have working with state remediation programs and/or the Environmental Protection Agency. If you do not have this experience, please put N/A. (Open Ended Question) * List the relevant professional development/continuing education courses you have taken in the last 10 years. (Open Ended Question) How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.) Employee Referral Online Advertising/Media ARR Job Fair Workforce Solutions Job Fair COA Website CDL Driving School Other Were you referred to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years Licenses or Certifications: None. Notes to Applicants The Contract Management Specialist IV role focuses on overseeing post-award contract activities, encompassing contract spend monitoring, extensions, renewals, and addressing customer complaints and service requests related to contracts. Duties involve supporting purchasing processes, procedures, and contractual inquiries, including spot buying by soliciting and awarding informal quotes and/or issuing purchase orders. As a team leader and subject matter expert, this role manages daily assignments, coaches, and trains three contract management staff, and handles escalations and inquiries. The Contract Management Specialist IV fills in for the section supervisor as needed. The ideal candidate possesses knowledge of relevant policies and laws, along with experience ensuring contract compliance. Strong analytical, problem solving, and organization abilities are essential for success in this role. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including parking lot or in any personal vehicle located on the premises. Pay Range $31.81 - $39.76 Hours Monday - Friday: 8:00 a.m. - 5:00 p.m. Due to business needs, employee may be required to work some early mornings (6:00 am), after regular business hours and some weekends. Job Close Date 04/15/2024 Type of Posting Reserved for City Employees Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane Bldg 1, Austin, Texas 78754 Preferred Qualifications Preferred Experience: Contract management experience including addressing vendor issues and handling high level contractual disputes Experience interpreting contract specifications and scopes of work for complex, multi-year agreements Experience overseeing contractor performance and compliance with contract terms Experience with government contracting, utilizing cooperatives and making purchases for a government agency Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and drafts new contracts by analyzing market and economic conditions and applying current trends to contract development; preparing scopes of work and/or specifications; negotiating with vendors/contractors; writing terms and conditions; and developing effective performance measures; investigates alternative purchasing methods and recommends procedures for implementation. Limited signature authority as delegated by the Purchasing Office and relevant administrative bulletins. Manages and administers existing contracts by determining compliance through performance monitoring; negotiating and writing amendments and revisions to scopes of work and/or specifications. Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; canceling and/or terminating contracts and negotiating settlement agreements; and resolving appeals and claims. Provides consulting expertise to internal and external customers by developing and providing formal contract management training, interpreting contractual provisions, and providing advice on all facets of contract development, administration and management. Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, vendors, and other stakeholders. Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of contract law, contracting practices, regulations, policies and techniques. Knowledge of contracts, including contract development, contract language, terms, conditions, etc. Knowledge of applicable Federal, State and Local laws Knowledge of community resources and structures. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications Skill in data analysis and problem solving. Skill in planning and organizing Skill in negotiation. Ability to interpret policies, procedures and regulations. Ability to impartially summarize and evaluate factors related to contracts Ability to write specific terms of conditions for contracts Ability to enforce contractual obligations Ability to resolve complex, contractual issues Ability to establish and maintain good working relationships with other City employees and the public Ability to train others Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Contract Management Specialist IV position minimum qualifications are: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable). (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Please describe your experience in government contracting, utilizing cooperatives and making purchases for a government agency to include the name of the company from your employment application in which you gained this experience, your role, the types of contracts utilized, typical size of contracts, the level of responsibility you possessed, and how many contracts you have handled at one time. If this does not apply to you, please put "N/A." (Open Ended Question) * Describe any experience you have with contract monitoring, contract management and contract compliance including monitoring performance, addressing vendor non-compliance, interpreting terms and conditions, and providing recommendations for renewal or termination. If this does not apply to you, please put “N/A.” (Open Ended Question) * Please describe your experience supervising and/or leading teams. If this does not apply to you, please put “N/A.” (Open Ended Question) * Do you have the ability to travel to multiple work sites throughout the work day? Yes No * Were you referred by to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Mar 26, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years Licenses or Certifications: None. Notes to Applicants The Contract Management Specialist IV role focuses on overseeing post-award contract activities, encompassing contract spend monitoring, extensions, renewals, and addressing customer complaints and service requests related to contracts. Duties involve supporting purchasing processes, procedures, and contractual inquiries, including spot buying by soliciting and awarding informal quotes and/or issuing purchase orders. As a team leader and subject matter expert, this role manages daily assignments, coaches, and trains three contract management staff, and handles escalations and inquiries. The Contract Management Specialist IV fills in for the section supervisor as needed. The ideal candidate possesses knowledge of relevant policies and laws, along with experience ensuring contract compliance. Strong analytical, problem solving, and organization abilities are essential for success in this role. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including parking lot or in any personal vehicle located on the premises. Pay Range $31.81 - $39.76 Hours Monday - Friday: 8:00 a.m. - 5:00 p.m. Due to business needs, employee may be required to work some early mornings (6:00 am), after regular business hours and some weekends. Job Close Date 04/15/2024 Type of Posting Reserved for City Employees Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane Bldg 1, Austin, Texas 78754 Preferred Qualifications Preferred Experience: Contract management experience including addressing vendor issues and handling high level contractual disputes Experience interpreting contract specifications and scopes of work for complex, multi-year agreements Experience overseeing contractor performance and compliance with contract terms Experience with government contracting, utilizing cooperatives and making purchases for a government agency Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and drafts new contracts by analyzing market and economic conditions and applying current trends to contract development; preparing scopes of work and/or specifications; negotiating with vendors/contractors; writing terms and conditions; and developing effective performance measures; investigates alternative purchasing methods and recommends procedures for implementation. Limited signature authority as delegated by the Purchasing Office and relevant administrative bulletins. Manages and administers existing contracts by determining compliance through performance monitoring; negotiating and writing amendments and revisions to scopes of work and/or specifications. Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; canceling and/or terminating contracts and negotiating settlement agreements; and resolving appeals and claims. Provides consulting expertise to internal and external customers by developing and providing formal contract management training, interpreting contractual provisions, and providing advice on all facets of contract development, administration and management. Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, vendors, and other stakeholders. Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of contract law, contracting practices, regulations, policies and techniques. Knowledge of contracts, including contract development, contract language, terms, conditions, etc. Knowledge of applicable Federal, State and Local laws Knowledge of community resources and structures. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications Skill in data analysis and problem solving. Skill in planning and organizing Skill in negotiation. Ability to interpret policies, procedures and regulations. Ability to impartially summarize and evaluate factors related to contracts Ability to write specific terms of conditions for contracts Ability to enforce contractual obligations Ability to resolve complex, contractual issues Ability to establish and maintain good working relationships with other City employees and the public Ability to train others Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Contract Management Specialist IV position minimum qualifications are: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * Describe in detail how you meet the minimum qualifications of this position. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education (if applicable). (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Please describe your experience in government contracting, utilizing cooperatives and making purchases for a government agency to include the name of the company from your employment application in which you gained this experience, your role, the types of contracts utilized, typical size of contracts, the level of responsibility you possessed, and how many contracts you have handled at one time. If this does not apply to you, please put "N/A." (Open Ended Question) * Describe any experience you have with contract monitoring, contract management and contract compliance including monitoring performance, addressing vendor non-compliance, interpreting terms and conditions, and providing recommendations for renewal or termination. If this does not apply to you, please put “N/A.” (Open Ended Question) * Please describe your experience supervising and/or leading teams. If this does not apply to you, please put “N/A.” (Open Ended Question) * Do you have the ability to travel to multiple work sites throughout the work day? Yes No * Were you referred by to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants This position supports the Residential Utility Contact Center ( UCC ) Team. The UCC is the primary point of contact for the City of Austin’s residential customers for move requests, billing inquiries, payment arrangements, customer disputes for services, fees, and rates. We are also Austin Energy’s contact for outage and emergency response for all citizens. Our Residential group has 14 teams that handle the 1.6 million annual interactions for commodities such as Water, Electric, Drainage, Transportation, and Austin Resource Recovery. This role is responsible for providing daily support to these Residential teams, in addition to supporting our Business Partners across the utility and other City of Austin departments. RELATED WORK EXPERIENCE : This position requires a max of 1-hour commutable distance. This position has the opportunity for remote work. Customer service experience is defined as interactions with internal and external customers/consumers in face-to-face and voice platforms to aid and resolution with products or services. Billing and credit counseling is defined as experience with explaining billing and credit questions to customers as it relates to utility service. Utility service is defined as electric and water utilities. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $25.40 - $30.10 Hours Monday through Friday 12:00 PM - 9:00 PM. Rotational Saturdays 9:00 AM - 1:00 PM required. Job Close Date 03/29/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location AE Headquarters Preferred Qualifications Preferred Experience: Experience with utility residential and commercial processes. Experience handling on demand customer escalations daily, in a leadership capacity. Strong communication/customer service skills, both oral and written. Leadership experience. Time management/multi-tasking skills. Experience researching and analyzing information. CC&B experience including processing To Dos, and correcting service requests. Experience working in an inbound call center and familiarity with Genesys phone, email, and dispositions. Ability to work a 12-9 PM shift with rotational Saturdays. Bilingual in English and Spanish. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from High School or equivalent, plus 4 years of experience in billing, credit counseling, and/or customer service. Do you meet these minimum requirements? Yes No * Do you have experience working in a high-volume customer service environment? If so, please explain in detail. Provide years of experience, specific job titles, and places of employment as listed on your employment application. (Open Ended Question) * Please describe in concise detail your experience handling customer escalations. Be sure to include job title(s), your role, and job duties. (Open Ended Question) * Do you have experience navigating, researching, and/or creating field activities in Austin Energy's Customer Care and Billing or similar system? Yes No * Describe your experience multi-tasking and utilizing organization skills to work effectively in a demanding, fast paced environment, while maintaining accuracy. (Open Ended Question) * This position requires strong verbal and written communications skills. Please describe how you have used these skills in your current or past work experience. (Open Ended Question) * This position requires a 12 pm to 9 pm shift with rotating Saturday coverage. Are you able to work this shift on a permanent basis? Yes No * Are you bilingual in English and Spanish? Yes No * This position is categorized as Essential Personnel which requires reporting to work during emergency and/or bad weather closures. Are you available to work these additional shifts/hours? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants This position supports the Residential Utility Contact Center ( UCC ) Team. The UCC is the primary point of contact for the City of Austin’s residential customers for move requests, billing inquiries, payment arrangements, customer disputes for services, fees, and rates. We are also Austin Energy’s contact for outage and emergency response for all citizens. Our Residential group has 14 teams that handle the 1.6 million annual interactions for commodities such as Water, Electric, Drainage, Transportation, and Austin Resource Recovery. This role is responsible for providing daily support to these Residential teams, in addition to supporting our Business Partners across the utility and other City of Austin departments. RELATED WORK EXPERIENCE : This position requires a max of 1-hour commutable distance. This position has the opportunity for remote work. Customer service experience is defined as interactions with internal and external customers/consumers in face-to-face and voice platforms to aid and resolution with products or services. Billing and credit counseling is defined as experience with explaining billing and credit questions to customers as it relates to utility service. Utility service is defined as electric and water utilities. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $25.40 - $30.10 Hours Monday through Friday 12:00 PM - 9:00 PM. Rotational Saturdays 9:00 AM - 1:00 PM required. Job Close Date 03/29/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location AE Headquarters Preferred Qualifications Preferred Experience: Experience with utility residential and commercial processes. Experience handling on demand customer escalations daily, in a leadership capacity. Strong communication/customer service skills, both oral and written. Leadership experience. Time management/multi-tasking skills. Experience researching and analyzing information. CC&B experience including processing To Dos, and correcting service requests. Experience working in an inbound call center and familiarity with Genesys phone, email, and dispositions. Ability to work a 12-9 PM shift with rotational Saturdays. Bilingual in English and Spanish. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from High School or equivalent, plus 4 years of experience in billing, credit counseling, and/or customer service. Do you meet these minimum requirements? Yes No * Do you have experience working in a high-volume customer service environment? If so, please explain in detail. Provide years of experience, specific job titles, and places of employment as listed on your employment application. (Open Ended Question) * Please describe in concise detail your experience handling customer escalations. Be sure to include job title(s), your role, and job duties. (Open Ended Question) * Do you have experience navigating, researching, and/or creating field activities in Austin Energy's Customer Care and Billing or similar system? Yes No * Describe your experience multi-tasking and utilizing organization skills to work effectively in a demanding, fast paced environment, while maintaining accuracy. (Open Ended Question) * This position requires strong verbal and written communications skills. Please describe how you have used these skills in your current or past work experience. (Open Ended Question) * This position requires a 12 pm to 9 pm shift with rotating Saturday coverage. Are you able to work this shift on a permanent basis? Yes No * Are you bilingual in English and Spanish? Yes No * This position is categorized as Essential Personnel which requires reporting to work during emergency and/or bad weather closures. Are you available to work these additional shifts/hours? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with Bachelor’s degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity. Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years. Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience. Licenses or Certifications: Valid Class “C” Texas Driver License. Certified Emergency Manager ( CEM ) by the International Association of Emergency Managers ( IAEM ) or Certified Texas Emergency Manager ( TEM ) by the Texas Division of Emergency Management ( TDEM ); or the ability to acquire certification within two (2) years of employment. Notes to Applicants The Emergency Management Program Manager is responsible for developing and overseeing department operational readiness and developing response plans as well as procedures in response to incidents and emergencies for the minimization of risk to people and property. In the event of an emergency, the department may maintain a command center to monitor and manage the emergency response. This position will oversee training, planning, and response activities to address these incidents and emergencies. The Emergency Management Program Manager will provide vision and leadership to the department’s emergency management team and consultation to the department’s Executive Team. This role will also be responsible for leading inter-departmental coordination as a representative for the department. The safety of the traveling public and ensuring mobility for emergency services through Austin’s vast transportation network is the primary focus of this position. Notably, the Emergency Management Program Manager is responsible for the Transportation and Public Works Department training, response, and activities in the face of multiple diverse emergencies that the city might face annually. These emergencies could range from severe winter weather emergencies, with substantial ice and snow accumulation, to wildfire, flood, extensive heat, emergency evacuations, or helping other cities and partners. These and other potential events requiring trained, ready, equipped, and extended response are also included among this position’s duties. Additionally, this role may serve meaningful and embedded partnerships with other agencies to respond to all emergencies outside of the Right of Way that still affects the population in alignment with a “one city” approach to emergency management. Ideal Candidate Competencies: Strong leadership experience and ability to delegate. Interpersonal and cooperation skills, diplomacy and tact. Time management and organization skills and is detail oriented. Strong verbal and written communication skills. Problem solving skills and an ability to make appropriate decisions quickly and under intense pressure. Proactive disposition that leads with action. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be based out of St. Elmo Service Center - 4411 Meinardus Dr. Austin, TX, however, will be required to drive to multiple locations. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. *This position will be required to work outside of normal business hours during emergency events Job Close Date 04/01/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location St. Elmo Service Center - 4411 Meinardus Dr. Austin, TX Preferred Qualifications Senior level leadership experience including establishing strategic direction, delegating, planning, and leading an emergency management team in a utility, municipality or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to emergency management. Background in leading, overseeing, and coordinating emergency management activities including developing, training, implementing, and maintaining emergency preparedness, response, and resiliency programs. Experience acting in a consultative role to executive team members, answering commissioner and Council member questions, and addressing the public. Effective verbal and written communication skills with various levels of internal customers and the public; strong problem-solving, decision making, and organization skills with the ability to prioritize tasks in an environment with frequent interruptions and under intense pressure. Ability to develop relationships with other entities and outside organizations including Homeland Security, fire, and police organizations, the state office of emergency services, red cross, and volunteer/non-profit organizations to ensure a rapid and coherent response in emergency situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Oversees, directs, and leads multiple emergency management programs and develops program goals, objectives, resource requirements, and short- and long-term strategic planning with a focus on response activities and plans needed to provide continuity of services. Establishes policies, procedures, and systems to plan and prepare for all-hazard response and recovery activities for emergencies. Develops, implements, and monitors the Incident Command System and Emergency Response Plans, as required by and in consideration of Federal, State, and Local regulations and requirements. Serves as the department representative and coordinates with and through Homeland Security and Emergency Management ( HSEM ) on interactions with Texas Department of Emergency Management ( TDEM ), and other agencies pertaining to overall emergency management activities. Coordinates and collaborates with multiple stakeholders on interdepartmental and interagency issues, projects, and protocols. Develops, implements, and conducts training programs, seminars, and disaster exercises with a focus on system emergency events including natural hazards, operational risks, and malicious acts. Establishes community outreach programs and coordinates with community leaders on emergency management initiatives, preparedness activities, and incident responses. Coordinates post-emergency after-action reviews and makes recommendations for corrective action. Provides situational awareness of emergency management activities and makes presentations to leadership. Oversees emergency and incident notification and communication systems, formal after-action and corrective action plans and recommendation tracking, and emergency management and situational awareness systems. Ensures operational readiness and program effectiveness by monitoring and evaluating program performance measures and implementing improvement strategies. Ensures operational readiness of various communication systems. Prepares and administers the annual budget and associated financial reports and identifies budgetary needs. Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of industry and City practices, policies, procedures, and trends. Knowledge of regulatory processes and rules impacting the City. Knowledge and understanding of facilities and critical infrastructure operations Knowledge of supervisory and managerial techniques and principles, and ability to coach and develop staff. Knowledge of the Incident Command System and emergency response planning. Knowledge of Federal, State, and Local laws and ordinances related to emergency response. Skill in strategic planning and budgeting. Skill in oral and written communication, and in delivering presentations to a group. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs. Skill in handling multiple tasks and prioritizing. Skill in handling extremely intense and chaotic emergency situations, conflict, and uncertainty. Skill in facilitating cooperative group decision making among diverse organizations and individuals serving on planning committees. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good working relationships with other City employees, City management, policymakers, and the public. Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required. Ability to understand and explain complex issues to stakeholders and to establish and maintain effective communication and working relationships with City employees, community leaders, and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Emergency Management Program Manager position are graduation with Bachelor's degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity. Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years. Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in a senior level leadership position establishing strategic direction, delegating, planning, and leading an emergency management team in a utility, municipality or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to emergency management? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Do you have experience in leading, overseeing, and coordinating a utility’s emergency management activities including developing, training, implementation, and maintaining emergency preparedness, response, and resiliency programs? Yes No * How many years of experience do you have acting in a consultative role to executive team members, answering commissioner and Council member questions, and addressing the public? Less than 1 year 1 - 3 years 3 - 5 years 5 - 10 years More than 10 years * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) * The work hours for this position will vary depending on business needs and may require hours extending beyond the end of the regularly scheduled workday and on weekends. This position is also considered Essential to maintain critical operations and will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * This position requires Certified Emergency Manager (CEM) by the International Association of Emergency Managers (IAEM) or Certified Texas Emergency Manager (TEM) by the Texas Division of Emergency Management (TDEM); or the ability to acquire certification within two (2) years of employment. Do you have any of the above listed certifications or if selected for this position, do you have the ability to obtain the above certifications within two (2) years of employment? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 09, 2024
Full Time
Minimum Qualifications Graduation with Bachelor’s degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity. Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years. Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience. Licenses or Certifications: Valid Class “C” Texas Driver License. Certified Emergency Manager ( CEM ) by the International Association of Emergency Managers ( IAEM ) or Certified Texas Emergency Manager ( TEM ) by the Texas Division of Emergency Management ( TDEM ); or the ability to acquire certification within two (2) years of employment. Notes to Applicants The Emergency Management Program Manager is responsible for developing and overseeing department operational readiness and developing response plans as well as procedures in response to incidents and emergencies for the minimization of risk to people and property. In the event of an emergency, the department may maintain a command center to monitor and manage the emergency response. This position will oversee training, planning, and response activities to address these incidents and emergencies. The Emergency Management Program Manager will provide vision and leadership to the department’s emergency management team and consultation to the department’s Executive Team. This role will also be responsible for leading inter-departmental coordination as a representative for the department. The safety of the traveling public and ensuring mobility for emergency services through Austin’s vast transportation network is the primary focus of this position. Notably, the Emergency Management Program Manager is responsible for the Transportation and Public Works Department training, response, and activities in the face of multiple diverse emergencies that the city might face annually. These emergencies could range from severe winter weather emergencies, with substantial ice and snow accumulation, to wildfire, flood, extensive heat, emergency evacuations, or helping other cities and partners. These and other potential events requiring trained, ready, equipped, and extended response are also included among this position’s duties. Additionally, this role may serve meaningful and embedded partnerships with other agencies to respond to all emergencies outside of the Right of Way that still affects the population in alignment with a “one city” approach to emergency management. Ideal Candidate Competencies: Strong leadership experience and ability to delegate. Interpersonal and cooperation skills, diplomacy and tact. Time management and organization skills and is detail oriented. Strong verbal and written communication skills. Problem solving skills and an ability to make appropriate decisions quickly and under intense pressure. Proactive disposition that leads with action. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be based out of St. Elmo Service Center - 4411 Meinardus Dr. Austin, TX, however, will be required to drive to multiple locations. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. *This position will be required to work outside of normal business hours during emergency events Job Close Date 04/01/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location St. Elmo Service Center - 4411 Meinardus Dr. Austin, TX Preferred Qualifications Senior level leadership experience including establishing strategic direction, delegating, planning, and leading an emergency management team in a utility, municipality or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to emergency management. Background in leading, overseeing, and coordinating emergency management activities including developing, training, implementing, and maintaining emergency preparedness, response, and resiliency programs. Experience acting in a consultative role to executive team members, answering commissioner and Council member questions, and addressing the public. Effective verbal and written communication skills with various levels of internal customers and the public; strong problem-solving, decision making, and organization skills with the ability to prioritize tasks in an environment with frequent interruptions and under intense pressure. Ability to develop relationships with other entities and outside organizations including Homeland Security, fire, and police organizations, the state office of emergency services, red cross, and volunteer/non-profit organizations to ensure a rapid and coherent response in emergency situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Oversees, directs, and leads multiple emergency management programs and develops program goals, objectives, resource requirements, and short- and long-term strategic planning with a focus on response activities and plans needed to provide continuity of services. Establishes policies, procedures, and systems to plan and prepare for all-hazard response and recovery activities for emergencies. Develops, implements, and monitors the Incident Command System and Emergency Response Plans, as required by and in consideration of Federal, State, and Local regulations and requirements. Serves as the department representative and coordinates with and through Homeland Security and Emergency Management ( HSEM ) on interactions with Texas Department of Emergency Management ( TDEM ), and other agencies pertaining to overall emergency management activities. Coordinates and collaborates with multiple stakeholders on interdepartmental and interagency issues, projects, and protocols. Develops, implements, and conducts training programs, seminars, and disaster exercises with a focus on system emergency events including natural hazards, operational risks, and malicious acts. Establishes community outreach programs and coordinates with community leaders on emergency management initiatives, preparedness activities, and incident responses. Coordinates post-emergency after-action reviews and makes recommendations for corrective action. Provides situational awareness of emergency management activities and makes presentations to leadership. Oversees emergency and incident notification and communication systems, formal after-action and corrective action plans and recommendation tracking, and emergency management and situational awareness systems. Ensures operational readiness and program effectiveness by monitoring and evaluating program performance measures and implementing improvement strategies. Ensures operational readiness of various communication systems. Prepares and administers the annual budget and associated financial reports and identifies budgetary needs. Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of industry and City practices, policies, procedures, and trends. Knowledge of regulatory processes and rules impacting the City. Knowledge and understanding of facilities and critical infrastructure operations Knowledge of supervisory and managerial techniques and principles, and ability to coach and develop staff. Knowledge of the Incident Command System and emergency response planning. Knowledge of Federal, State, and Local laws and ordinances related to emergency response. Skill in strategic planning and budgeting. Skill in oral and written communication, and in delivering presentations to a group. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs. Skill in handling multiple tasks and prioritizing. Skill in handling extremely intense and chaotic emergency situations, conflict, and uncertainty. Skill in facilitating cooperative group decision making among diverse organizations and individuals serving on planning committees. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good working relationships with other City employees, City management, policymakers, and the public. Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required. Ability to understand and explain complex issues to stakeholders and to establish and maintain effective communication and working relationships with City employees, community leaders, and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Emergency Management Program Manager position are graduation with Bachelor's degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity. Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years. Graduation with a Master’s degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in a senior level leadership position establishing strategic direction, delegating, planning, and leading an emergency management team in a utility, municipality or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to emergency management? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Do you have experience in leading, overseeing, and coordinating a utility’s emergency management activities including developing, training, implementation, and maintaining emergency preparedness, response, and resiliency programs? Yes No * How many years of experience do you have acting in a consultative role to executive team members, answering commissioner and Council member questions, and addressing the public? Less than 1 year 1 - 3 years 3 - 5 years 5 - 10 years More than 10 years * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) * The work hours for this position will vary depending on business needs and may require hours extending beyond the end of the regularly scheduled workday and on weekends. This position is also considered Essential to maintain critical operations and will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * This position requires Certified Emergency Manager (CEM) by the International Association of Emergency Managers (IAEM) or Certified Texas Emergency Manager (TEM) by the Texas Division of Emergency Management (TDEM); or the ability to acquire certification within two (2) years of employment. Do you have any of the above listed certifications or if selected for this position, do you have the ability to obtain the above certifications within two (2) years of employment? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents