CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Medical Billing Specialist I: $19.95 - $24.27 Medical Billing Specialist II: $22.96 - $27.92 Under general direction, to perform specialized clerical work in connection with processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Medical Billing Specialist I This is an entry-level classification in the Medical Billing Specialist series; incumbents will be expected to perform more routine duties while gaining additional experience and familiarity with departmental policies and procedures. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures. Incumbents in this class are expected to solve routine problems without assistance while unusual problems are referred to a supervisor. Medical Billing Specialist II This is the Journey-level classification in the Medical Billing Specialist series; Incumbents will be expected to perform more technical duties related to medical billing functions. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures; interpreting policies, rules, or regulations on billing related matters and/or assisting in the coordination of procedures among various patient accounts systems. Incumbents in this class are expected to solve routine as well as highly complex problems without assistance. Example of Duties Medical Billing Specialist I Check and correct bills and accounts for numerical accuracy and proper coding, and prepare paperwork for data entry. Input service claims into Electronic Health Record billing system. Verify billing account or insurance forms for completeness and accuracy against a variety of automated and manual records. Review patient accounts to determine the accuracy of account information and make any required adjustments for proper billing purposes. Review monthly paid, denied and rejected claims for Medi-Cal and third party insurance companies. Process denied claims through Electronic Rebill System if applicable for reimbursement. Prepare self-pay bills; close charges for pay client accounts; review bills for accuracy. Post payments received from various funding sources. Process explanation of benefits when additional information from payer sources is requested. Assist department in training, implementing and complying with federal electronic health mandates. Update client data including admission/discharge, CSI reporting, diagnosis, and financial eligibility. Track and reconcile daily time studies for department staff and contract workers. Act as resource or subject matter expert for Electronic Health Record system. Submit data on Behavioral Health Information Systems (BHIS); prepare and transmit Medi-Cal Electronic Billing submittals to Department of Healthcare Services through the BHIS. Prepare HCFA billing to third-party insurances, including Medicare. Medical Billing Specialist II In addition to above: Investigate and reconcile denials from private insurance. Investigate and reconcile denials from Medicare Process Medi-Cal denials. Process Medi-Cal provider certifications. Works independently with third party Electronics Health Record personnel. Independently Submits data on BHIS; prepare and transmit Medi-Cal Electronic Billing submittals to Department of Mental Health through the BHIS. Independently processes the medical disallowances and voids and replaces claims. Interviews clients to set up financial payment plans. Handles work of a complex nature related to medical billing. Prepares and presents reports related to claims. Assumes responsibility for ensuring that internal controls are applied to medical billing activities per departmental policies. Provides training to staff regarding the Electronic Health Record and Specialty Mental Health and Substance Abuse Billing Identifies procedural needs and drafts policies Minimum Qualifications Knowledge of: Medical Billing Specialist I Basic methods, practices, and terminology of fiscal clerical work including basic billing methods, procedures, and techniques; basic clerical auditing and verification techniques; medical terminology, and billing forms. Medical Billing Specialist II Advanced methods, practices, and terminology of fiscal clerical work including advanced billing methods, procedures, and techniques; general clerical auditing and verification techniques; computerized accounting and medical billing systems, medical terminology, and billing forms. Ability to: Medical Billing Specialist I Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying routine billing errors and differentiate between appropriate applications of various billing methods; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Medical Billing Specialist II Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying complex billing errors and differentiate between appropriate applications of various billing methods; perform advanced arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions; identify and respond to procedural and policy development requirements. TRAINING AND EXPERIENCE: Medical Billing Specialist I Equivalent to graduation from high school and two years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Medical Billing Specialist II Equivalent to graduation from high school and three years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Special Requirements Possession of an appropriate California operator’s license issued by the State Department of Motor Vehicles may be required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Medical Billing Specialist I: $19.95 - $24.27 Medical Billing Specialist II: $22.96 - $27.92 Under general direction, to perform specialized clerical work in connection with processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Medical Billing Specialist I This is an entry-level classification in the Medical Billing Specialist series; incumbents will be expected to perform more routine duties while gaining additional experience and familiarity with departmental policies and procedures. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures. Incumbents in this class are expected to solve routine problems without assistance while unusual problems are referred to a supervisor. Medical Billing Specialist II This is the Journey-level classification in the Medical Billing Specialist series; Incumbents will be expected to perform more technical duties related to medical billing functions. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures; interpreting policies, rules, or regulations on billing related matters and/or assisting in the coordination of procedures among various patient accounts systems. Incumbents in this class are expected to solve routine as well as highly complex problems without assistance. Example of Duties Medical Billing Specialist I Check and correct bills and accounts for numerical accuracy and proper coding, and prepare paperwork for data entry. Input service claims into Electronic Health Record billing system. Verify billing account or insurance forms for completeness and accuracy against a variety of automated and manual records. Review patient accounts to determine the accuracy of account information and make any required adjustments for proper billing purposes. Review monthly paid, denied and rejected claims for Medi-Cal and third party insurance companies. Process denied claims through Electronic Rebill System if applicable for reimbursement. Prepare self-pay bills; close charges for pay client accounts; review bills for accuracy. Post payments received from various funding sources. Process explanation of benefits when additional information from payer sources is requested. Assist department in training, implementing and complying with federal electronic health mandates. Update client data including admission/discharge, CSI reporting, diagnosis, and financial eligibility. Track and reconcile daily time studies for department staff and contract workers. Act as resource or subject matter expert for Electronic Health Record system. Submit data on Behavioral Health Information Systems (BHIS); prepare and transmit Medi-Cal Electronic Billing submittals to Department of Healthcare Services through the BHIS. Prepare HCFA billing to third-party insurances, including Medicare. Medical Billing Specialist II In addition to above: Investigate and reconcile denials from private insurance. Investigate and reconcile denials from Medicare Process Medi-Cal denials. Process Medi-Cal provider certifications. Works independently with third party Electronics Health Record personnel. Independently Submits data on BHIS; prepare and transmit Medi-Cal Electronic Billing submittals to Department of Mental Health through the BHIS. Independently processes the medical disallowances and voids and replaces claims. Interviews clients to set up financial payment plans. Handles work of a complex nature related to medical billing. Prepares and presents reports related to claims. Assumes responsibility for ensuring that internal controls are applied to medical billing activities per departmental policies. Provides training to staff regarding the Electronic Health Record and Specialty Mental Health and Substance Abuse Billing Identifies procedural needs and drafts policies Minimum Qualifications Knowledge of: Medical Billing Specialist I Basic methods, practices, and terminology of fiscal clerical work including basic billing methods, procedures, and techniques; basic clerical auditing and verification techniques; medical terminology, and billing forms. Medical Billing Specialist II Advanced methods, practices, and terminology of fiscal clerical work including advanced billing methods, procedures, and techniques; general clerical auditing and verification techniques; computerized accounting and medical billing systems, medical terminology, and billing forms. Ability to: Medical Billing Specialist I Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying routine billing errors and differentiate between appropriate applications of various billing methods; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Medical Billing Specialist II Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying complex billing errors and differentiate between appropriate applications of various billing methods; perform advanced arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions; identify and respond to procedural and policy development requirements. TRAINING AND EXPERIENCE: Medical Billing Specialist I Equivalent to graduation from high school and two years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Medical Billing Specialist II Equivalent to graduation from high school and three years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Special Requirements Possession of an appropriate California operator’s license issued by the State Department of Motor Vehicles may be required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,200.00-$6,000.00 per month. Location: San Bernardino, CA. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of UCDD, the Administrative Coordinator will work independently to: Responsible for billing, invoicing, and revenue reports. Responsible for tracking client attendance and updating the director on billing status with the funding agencies. Responsible for preparing and tracking paperwork for the vendor approval and credentialing process. Responsible for coordinating all HR and payroll processes. Will be the primary contact person and responsible for hiring TAs and supervising teachers. Will oversee maintenance of billing and HR records and ensure staff complete the required paperwork. Will review and approve payroll for TAs and supervising teachers at the end of each pay period. Will report monthly billing update to the director and the accounting department. Responsible for procurement, repairs orders, office supplies. Working with the Facilities to maintain the rooms of the center to be clean and organized. Conduct office weekly meetings. Report referral and hiring updates, office operational issues to the director. Coordinate outreach events under the supervision of the Director. Design and update the policies, procedures, forms, website of UCDD under the supervision of the director. Oversee and manage student office assistants. Coordinate faculty overload with college analyst. Other duties as assigned. Minimum Qualifications Education: B.A. Degree in Accounting, Management, or closely related fields. Experience: T hree (3) years of experience in general office administrative and clerical work. Applicants must have experience using standard office software programs such as Microsoft Outlook, Word, Excel, and Adobe Acrobat. Other: Employee must have a sound foundation in English grammar, spelling, and punctuation, along with a working knowledge of office methods, procedures, and practices. Employee must have the ability to accurately maintain records and files. Employee must have strong organizational skills, be very detail-oriented, along with the ability to follow directions, take initiative, be flexible, multi-task and with minimal supervision make decisions on a day-to-day basis. Employee must have demonstrated the ability to maintain a high degree of confidentiality. Employee must have the ability to interpret and apply policies and procedures with minimal supervision and use judgment and discretion to act when precedents do not exist, along with the ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Employee must have the ability to learn, interpret, and apply a variety of academic and organizational policies and procedures. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,200.00-$6,000.00 per month. Location: San Bernardino, CA. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of UCDD, the Administrative Coordinator will work independently to: Responsible for billing, invoicing, and revenue reports. Responsible for tracking client attendance and updating the director on billing status with the funding agencies. Responsible for preparing and tracking paperwork for the vendor approval and credentialing process. Responsible for coordinating all HR and payroll processes. Will be the primary contact person and responsible for hiring TAs and supervising teachers. Will oversee maintenance of billing and HR records and ensure staff complete the required paperwork. Will review and approve payroll for TAs and supervising teachers at the end of each pay period. Will report monthly billing update to the director and the accounting department. Responsible for procurement, repairs orders, office supplies. Working with the Facilities to maintain the rooms of the center to be clean and organized. Conduct office weekly meetings. Report referral and hiring updates, office operational issues to the director. Coordinate outreach events under the supervision of the Director. Design and update the policies, procedures, forms, website of UCDD under the supervision of the director. Oversee and manage student office assistants. Coordinate faculty overload with college analyst. Other duties as assigned. Minimum Qualifications Education: B.A. Degree in Accounting, Management, or closely related fields. Experience: T hree (3) years of experience in general office administrative and clerical work. Applicants must have experience using standard office software programs such as Microsoft Outlook, Word, Excel, and Adobe Acrobat. Other: Employee must have a sound foundation in English grammar, spelling, and punctuation, along with a working knowledge of office methods, procedures, and practices. Employee must have the ability to accurately maintain records and files. Employee must have strong organizational skills, be very detail-oriented, along with the ability to follow directions, take initiative, be flexible, multi-task and with minimal supervision make decisions on a day-to-day basis. Employee must have demonstrated the ability to maintain a high degree of confidentiality. Employee must have the ability to interpret and apply policies and procedures with minimal supervision and use judgment and discretion to act when precedents do not exist, along with the ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Employee must have the ability to learn, interpret, and apply a variety of academic and organizational policies and procedures. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Solano County, CA
Fairfield, California, United States
THE POSITION As an Office Coordinator, you will assist in administrative functions of a department or division. You will assist with functions including, but not limited to, monitoring the budget, accounting, purchasing processing payroll, data processing, handling complaints, providing guidance to clerical personnel and performs related work as required. In addition, you will perform a variety of secretarial and administrative duties including the responsibility for a significant segment of departmental business affairs, program administration and/or the coordination of departmental clerical/secretarial services. Work is routine to advanced wherein incumbents exercise independent judgment and initiative. The current vacancy is in the General Services Department. However, the eligible list will be used to fill vacancies in all county departments as vacancies occur. EDUCATION AND EXPERIENCE High school diploma or GED; supplemented by three (3) years of full-time work experience in general office administration that demonstrates possession of and competency in the requisite knowledge and abilities. THE IDEAL CANDIDATE The County of Solano seeks a detail-oriented and results-driven Fleet Office Coordinator to oversee all aspects of our vehicle fleet administrative office. A strong understanding of vehicle procurement (ordering, specifications), fuel management, DMV regulations, and fleet billing is preferred. The ideal candidate will excel in the following: Preparing documents and researching information for operational fleet budgets. Analyzing fleet data to identify cost-saving opportunities. Assist with grant writing and research to secure funding for fleet improvements. Working with fleet management software. Collaborating and communicating across different departments. SPECIAL REQUIREMENTS Applicants are required to demonstrate intermediate word processing skills and may be required to test at a typing ability 50 net words per minute. Demonstration of these skills will be done during the online typing and Word processing examination. Click here for the 'Office Coordinator' Job Description SELECTION PROCESS 05/01/2024 - Deadline to Submit application and any required documentation TBD - Tentative week for Online Typing Assessment and Word Processing Exam TBD - Tentative week for Online Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of fifty (50) words per minute is required to pass the online typing assessment. A minimum score of 70% is required for the Word processing exam and online written exam to continue in the selection process. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. CERTIFICATE REQUIREMENTS Typing Certificate Requirements: The typing certificate must contain a minimum NET speed of (50) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. t must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.com by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. DOCUMENT SUBMITTAL REQUIREMENTS How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Office Coordinator) and the recruitment number (24-784280-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/1/2024 5:00 PM Pacific
Apr 11, 2024
Full Time
THE POSITION As an Office Coordinator, you will assist in administrative functions of a department or division. You will assist with functions including, but not limited to, monitoring the budget, accounting, purchasing processing payroll, data processing, handling complaints, providing guidance to clerical personnel and performs related work as required. In addition, you will perform a variety of secretarial and administrative duties including the responsibility for a significant segment of departmental business affairs, program administration and/or the coordination of departmental clerical/secretarial services. Work is routine to advanced wherein incumbents exercise independent judgment and initiative. The current vacancy is in the General Services Department. However, the eligible list will be used to fill vacancies in all county departments as vacancies occur. EDUCATION AND EXPERIENCE High school diploma or GED; supplemented by three (3) years of full-time work experience in general office administration that demonstrates possession of and competency in the requisite knowledge and abilities. THE IDEAL CANDIDATE The County of Solano seeks a detail-oriented and results-driven Fleet Office Coordinator to oversee all aspects of our vehicle fleet administrative office. A strong understanding of vehicle procurement (ordering, specifications), fuel management, DMV regulations, and fleet billing is preferred. The ideal candidate will excel in the following: Preparing documents and researching information for operational fleet budgets. Analyzing fleet data to identify cost-saving opportunities. Assist with grant writing and research to secure funding for fleet improvements. Working with fleet management software. Collaborating and communicating across different departments. SPECIAL REQUIREMENTS Applicants are required to demonstrate intermediate word processing skills and may be required to test at a typing ability 50 net words per minute. Demonstration of these skills will be done during the online typing and Word processing examination. Click here for the 'Office Coordinator' Job Description SELECTION PROCESS 05/01/2024 - Deadline to Submit application and any required documentation TBD - Tentative week for Online Typing Assessment and Word Processing Exam TBD - Tentative week for Online Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of fifty (50) words per minute is required to pass the online typing assessment. A minimum score of 70% is required for the Word processing exam and online written exam to continue in the selection process. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. CERTIFICATE REQUIREMENTS Typing Certificate Requirements: The typing certificate must contain a minimum NET speed of (50) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. t must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.com by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. DOCUMENT SUBMITTAL REQUIREMENTS How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Office Coordinator) and the recruitment number (24-784280-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/1/2024 5:00 PM Pacific
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 19, 2024
Full Time
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 19, 2024
Full Time
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Kitsap County, WA
Bremerton, Washington, United States
OVERVIEW The HEART (Homeless Encampment Action Response and Transitions) Program was launched in April 2022. The program is designed to ensure that the county government has a consistent, coordinated, and compassionate response to unauthorized homeless encampments on Kitsap County property. The HEART Program is governed by the Unauthorized Encampment Response Policy on County Property , which was approved by the Board of County Commissioners in November 2021. The policy provides clear, consistent, and uniform guidelines regarding responses to encampments on Kitsap County property. The HEART Program’s goal is to lead with compassion , and to provide a person-centered approach by focusing on connecting individuals with resources while mitigating the impacts of unauthorized encampments on our community. The Homeless Encampment Action Response Team (HEART) Coordinator will coordinate the County's encampment response on County property, oversee County personnel assigned to the response and ensure compliance with legal and environmental standards and regulations to include property collection and storage protocols. The ideal candidate will have a knowledge of project management and public contract administration; fiscal and records management including budget analysis and expenditure monitoring; and local, state, and federal laws, codes, policy and procedure relating to housing and dealing with individuals experiencing homelessness, mental health, and addiction issues. The incumbent must have the ability to establish and maintain effective working relationships with County staff, agency staff, service and resource providers, and the public. The successful candidate will demonstrate strong organizational and time management abilities, and the ability to make appropriate decisions. Read more about our program here: HH-Homeless-Encampment-Response (kitsap.gov) QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE Bachelor's degree in any field, but especially social or human services, criminal justice, non-profit management, business, math, or public administration AND Two years of experience with human services program management or similar program management experience OR Any equivalent combination of education and experience that provides the applicant with the desired knowledge, skills, and ability to perform the essential functions of the job. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS Project management experience Experience with special needs populations, especially people experiencing homelessness Experience with community stakeholder outreach and response Driving Requirements The successful incumbent must meet the driving requirements of this position. The successful incumbent must obtain a valid Washington State Driver’s License or have reliable transportation prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The primary office location is at the Norm Dicks Government Center (Bremerton) with occasional in-person meeting at satellite locations at the Kitsap County Campus (Port Orchard), partner agencies (county-wide) and field work. Remote/hybrid work may be available upon successful conclusion of probationary period. Work includes field work which often includes rough or uneven terrain in undeveloped areas and can occur in all weather conditions. Incumbents may be exposed to hostile or emotional individuals while performing the essential functions of this job. May encounter hostile, offensive language or interactions with angry, volatile or mentally ill individuals. Work involves moderate risks involved in working with the public and a variety of situation specific conditions with may include exposure to toxic materials. Must be able to operate standard office equipment and communicate effectively both verbally and in writing. ILLUSTRATIVE EXAMPLE OF DUTIES Plans, schedules, and coordinates county response and cleanup operations at designated sites, including site identification, prioritization, public notification, coordination with the Homeless Encampment Action Response Team (HEART), oversight of outreach and cleanup work performed by County employees and contract laborers and ensuring compliance with quality, quantity, environmental and safety standards and regulations. Administers contract for environmental cleanup services. Interfaces with contractor and various County departments and reviews work to ensure compliance with contract documents and appropriate guidelines, laws, and regulations. Monitors contractor billing to ensure expenditures are appropriate and within approved budget. Identifies, in accordance with County policy, which abandoned materials qualify as personal valuables and oversees proper collection and storage protocols. Maintains appropriate records and provides required reports and documentation, in compliance with county retention policies. Assesses and responds to safety concerns as they arise and engages with law enforcement and public health representatives as appropriate. Serves as a resource to the Human Services Department, Board of County Commissioners, Kitsap County Sheriff’s Department, and other County departments on complex and sensitive homeless encampment response operations. Makes recommendations regarding best options to resolve difficult problems at encampment sites. Responds to public complaints and reports about encampments. Conducts encampment site visits, develops needs assessments and meets with County personnel to assure needs are being met by current encampment response operations. Assures effective communication between stakeholders. Develops and maintains effective relationships with other local government officials and the public. Represents the County on various committees or before local government bodies and community organizations. Organizes and facilitates HEART Team meetings OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. This position is grant funded. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position flexible, typically between 8 a.m. - 7 p.m. (8 hrs/day), Monday - Friday At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: 4/21/2024 12:00 AM Pacific
Apr 03, 2024
Full Time
OVERVIEW The HEART (Homeless Encampment Action Response and Transitions) Program was launched in April 2022. The program is designed to ensure that the county government has a consistent, coordinated, and compassionate response to unauthorized homeless encampments on Kitsap County property. The HEART Program is governed by the Unauthorized Encampment Response Policy on County Property , which was approved by the Board of County Commissioners in November 2021. The policy provides clear, consistent, and uniform guidelines regarding responses to encampments on Kitsap County property. The HEART Program’s goal is to lead with compassion , and to provide a person-centered approach by focusing on connecting individuals with resources while mitigating the impacts of unauthorized encampments on our community. The Homeless Encampment Action Response Team (HEART) Coordinator will coordinate the County's encampment response on County property, oversee County personnel assigned to the response and ensure compliance with legal and environmental standards and regulations to include property collection and storage protocols. The ideal candidate will have a knowledge of project management and public contract administration; fiscal and records management including budget analysis and expenditure monitoring; and local, state, and federal laws, codes, policy and procedure relating to housing and dealing with individuals experiencing homelessness, mental health, and addiction issues. The incumbent must have the ability to establish and maintain effective working relationships with County staff, agency staff, service and resource providers, and the public. The successful candidate will demonstrate strong organizational and time management abilities, and the ability to make appropriate decisions. Read more about our program here: HH-Homeless-Encampment-Response (kitsap.gov) QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE Bachelor's degree in any field, but especially social or human services, criminal justice, non-profit management, business, math, or public administration AND Two years of experience with human services program management or similar program management experience OR Any equivalent combination of education and experience that provides the applicant with the desired knowledge, skills, and ability to perform the essential functions of the job. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS Project management experience Experience with special needs populations, especially people experiencing homelessness Experience with community stakeholder outreach and response Driving Requirements The successful incumbent must meet the driving requirements of this position. The successful incumbent must obtain a valid Washington State Driver’s License or have reliable transportation prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The primary office location is at the Norm Dicks Government Center (Bremerton) with occasional in-person meeting at satellite locations at the Kitsap County Campus (Port Orchard), partner agencies (county-wide) and field work. Remote/hybrid work may be available upon successful conclusion of probationary period. Work includes field work which often includes rough or uneven terrain in undeveloped areas and can occur in all weather conditions. Incumbents may be exposed to hostile or emotional individuals while performing the essential functions of this job. May encounter hostile, offensive language or interactions with angry, volatile or mentally ill individuals. Work involves moderate risks involved in working with the public and a variety of situation specific conditions with may include exposure to toxic materials. Must be able to operate standard office equipment and communicate effectively both verbally and in writing. ILLUSTRATIVE EXAMPLE OF DUTIES Plans, schedules, and coordinates county response and cleanup operations at designated sites, including site identification, prioritization, public notification, coordination with the Homeless Encampment Action Response Team (HEART), oversight of outreach and cleanup work performed by County employees and contract laborers and ensuring compliance with quality, quantity, environmental and safety standards and regulations. Administers contract for environmental cleanup services. Interfaces with contractor and various County departments and reviews work to ensure compliance with contract documents and appropriate guidelines, laws, and regulations. Monitors contractor billing to ensure expenditures are appropriate and within approved budget. Identifies, in accordance with County policy, which abandoned materials qualify as personal valuables and oversees proper collection and storage protocols. Maintains appropriate records and provides required reports and documentation, in compliance with county retention policies. Assesses and responds to safety concerns as they arise and engages with law enforcement and public health representatives as appropriate. Serves as a resource to the Human Services Department, Board of County Commissioners, Kitsap County Sheriff’s Department, and other County departments on complex and sensitive homeless encampment response operations. Makes recommendations regarding best options to resolve difficult problems at encampment sites. Responds to public complaints and reports about encampments. Conducts encampment site visits, develops needs assessments and meets with County personnel to assure needs are being met by current encampment response operations. Assures effective communication between stakeholders. Develops and maintains effective relationships with other local government officials and the public. Represents the County on various committees or before local government bodies and community organizations. Organizes and facilitates HEART Team meetings OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. This position is grant funded. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position flexible, typically between 8 a.m. - 7 p.m. (8 hrs/day), Monday - Friday At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: 4/21/2024 12:00 AM Pacific
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Support Coordinator/Biller Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21st @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the supervision of the Senior Associate Vice President Health Services, or designee the position is responsible for administratively assisting the Senior AVP and SHWCS in the coordination all SHCWS billing services including review of tickets and files to upload to student accounts, reversing and correcting charges, reviewing of appeals for charges and communication to the student regarding appeal process. Additionally, provides support and coordination of payroll and timekeeping, scheduling and special projects as asigned, included but not limited to Immunization input and contact for holds placed on student accounts. Assists with mail distribution and subpoenas, regulatory compliance and accreditation standards. The position requires excellent communication skills, attention to detail, and organizational and time management skills. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,900/month - $4,200/month CSU Classification Salary Range : $3,680/month - $5,783/month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Hours may vary based on operational needs. Department Information Student Health, Counseling Services, & Wellness (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Basic accounting knowledge. Strong working knowledge of medical terminology. Ability to independently manage and prioritize tasks and project development. Effective oral and written communication skills. Ability to maintain effective working relationships with students, clinical staff, medical providers, and the campus community. Ability to use sound judgement and make informed decisions in the absence of specific guidelines or policies. Ability to organize work independently or with little direction. Ability to manage highly confidential information, interpersonal contacts and preserve the privacy of clients in multiple working environments and according to regulations and standards of practice. Ability to complete business writing as needed e.g., office correspondence and report writing etc. Ability to problem solve and analyze complex situations, troubleshoot and resolve operational problems. Have experience with electronic health systems and electronic records systems as required. Demonstrate sensitivity to all cultures, ages, ethnicities etc., when working with patients, clients and the campus community. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment: Ability to pass a background check. Preferred Qualifications Experience working with students in a University or College environment Experience working with PointnClick, or other Electronic Records System (EHR) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. You will be prompted to respond to a few short-answer questions as part of this application form. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 06, 2024
Working Title: Support Coordinator/Biller Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21st @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the supervision of the Senior Associate Vice President Health Services, or designee the position is responsible for administratively assisting the Senior AVP and SHWCS in the coordination all SHCWS billing services including review of tickets and files to upload to student accounts, reversing and correcting charges, reviewing of appeals for charges and communication to the student regarding appeal process. Additionally, provides support and coordination of payroll and timekeeping, scheduling and special projects as asigned, included but not limited to Immunization input and contact for holds placed on student accounts. Assists with mail distribution and subpoenas, regulatory compliance and accreditation standards. The position requires excellent communication skills, attention to detail, and organizational and time management skills. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,900/month - $4,200/month CSU Classification Salary Range : $3,680/month - $5,783/month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Hours may vary based on operational needs. Department Information Student Health, Counseling Services, & Wellness (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Basic accounting knowledge. Strong working knowledge of medical terminology. Ability to independently manage and prioritize tasks and project development. Effective oral and written communication skills. Ability to maintain effective working relationships with students, clinical staff, medical providers, and the campus community. Ability to use sound judgement and make informed decisions in the absence of specific guidelines or policies. Ability to organize work independently or with little direction. Ability to manage highly confidential information, interpersonal contacts and preserve the privacy of clients in multiple working environments and according to regulations and standards of practice. Ability to complete business writing as needed e.g., office correspondence and report writing etc. Ability to problem solve and analyze complex situations, troubleshoot and resolve operational problems. Have experience with electronic health systems and electronic records systems as required. Demonstrate sensitivity to all cultures, ages, ethnicities etc., when working with patients, clients and the campus community. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment: Ability to pass a background check. Preferred Qualifications Experience working with students in a University or College environment Experience working with PointnClick, or other Electronic Records System (EHR) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. You will be prompted to respond to a few short-answer questions as part of this application form. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Salary: $2,354 - $2,556 semi-monthly *Salary may be commensurate of education and/or experience Job Location: This position is with the Missouri Department of Natural Resources, Division of Environmental Quality, Environmental Remediation Program, and will be located at 1730 E. Elm Street, Jefferson City, MO. Why you'll love this position: You will be joining the Missouri Department of Natural Resources as a Program Coordinator for the Budget & Planning Section in the Environmental Remediation Program (ERP). You will be responsible for oversight of the management of the Underground Storage Tank (UST) database that is used to track all regulated activity related to underground storage tanks in Missouri. You will also oversee and coordinate billing of cost recovery, collection of revenues for the program, and other financial based projects as needed for the ERP. Finally, you will oversee the Records Center, Conference rooms, and building issues for the ERP. What you'll do: Serve as the Revenue & Data Operations Unit Chief, supervising six team members. Oversee the Records Center for the Environmental Remediation Program and the Waste Management Program. Oversee the accuracy of the reporting of the Underground Storage Tanks data that comprises of activities related to closure, site remediation, inspections, enforcement, and ownership of regulated tank sites and all related querying. Oversee the program's billings and the recovery of costs expended by the department and other financial based projects as needed. This includes properly assessing, allocating, tracking, preparing and verifying the accuracy of invoices. Serve as the Building Manager to address any building concerns by communicating issues with the building manager and the General Services Program. Minimum Qualifications Bachelor's degree and 4-7 years of relevant experience. Technically competent database manager and the ability to research issues within databases. Experienced in query writing and reporting using Microsoft Office Products. Experience overseeing accounts receivable records and invoice billings. Ability to mentor, train, and supervise six team members and coordinate duties within the Unit. Preferred Qualifications Knowledge of the laws and regulations on cost recovery to analyze and interpret program revenues. Ability to evaluate operations and formulate recommendations to the Administrative Manager and Program Director. Effective communication with management team members on issues as they arise within the Unit. Knowledge of the Missouri Sunshine Law. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: Raechell Henley, 573-526-9546 or raechell.henley@dnr.mo.gov Or Aarick Roberto ( DNR Recruiter) , 573-522-1503 or DNR.Recruiter@dnr.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 08, 2024
Full Time
Salary: $2,354 - $2,556 semi-monthly *Salary may be commensurate of education and/or experience Job Location: This position is with the Missouri Department of Natural Resources, Division of Environmental Quality, Environmental Remediation Program, and will be located at 1730 E. Elm Street, Jefferson City, MO. Why you'll love this position: You will be joining the Missouri Department of Natural Resources as a Program Coordinator for the Budget & Planning Section in the Environmental Remediation Program (ERP). You will be responsible for oversight of the management of the Underground Storage Tank (UST) database that is used to track all regulated activity related to underground storage tanks in Missouri. You will also oversee and coordinate billing of cost recovery, collection of revenues for the program, and other financial based projects as needed for the ERP. Finally, you will oversee the Records Center, Conference rooms, and building issues for the ERP. What you'll do: Serve as the Revenue & Data Operations Unit Chief, supervising six team members. Oversee the Records Center for the Environmental Remediation Program and the Waste Management Program. Oversee the accuracy of the reporting of the Underground Storage Tanks data that comprises of activities related to closure, site remediation, inspections, enforcement, and ownership of regulated tank sites and all related querying. Oversee the program's billings and the recovery of costs expended by the department and other financial based projects as needed. This includes properly assessing, allocating, tracking, preparing and verifying the accuracy of invoices. Serve as the Building Manager to address any building concerns by communicating issues with the building manager and the General Services Program. Minimum Qualifications Bachelor's degree and 4-7 years of relevant experience. Technically competent database manager and the ability to research issues within databases. Experienced in query writing and reporting using Microsoft Office Products. Experience overseeing accounts receivable records and invoice billings. Ability to mentor, train, and supervise six team members and coordinate duties within the Unit. Preferred Qualifications Knowledge of the laws and regulations on cost recovery to analyze and interpret program revenues. Ability to evaluate operations and formulate recommendations to the Administrative Manager and Program Director. Effective communication with management team members on issues as they arise within the Unit. Knowledge of the Missouri Sunshine Law. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: Raechell Henley, 573-526-9546 or raechell.henley@dnr.mo.gov Or Aarick Roberto ( DNR Recruiter) , 573-522-1503 or DNR.Recruiter@dnr.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Apr 17, 2024
Full Time
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties The AGPA provides analytical and administrative support, plans, coordinates, and oversees routine and complex facilities and telecommunication, as well as relocation of employees for the California Justice Information Services (CJIS) Division. The incumbent acts in a lead capacity and provides back up support to the Staff Service Analysts for facility and telecommunications needs that service the CJIS Division. The incumbent provides analytical and administrative support, and specialized advice to Bureau Directors and their staff in relation to facility needs and CJIS data and telecommunication needs. The incumbent exercises a high degree of initiative and independence during the performance of these assignments. The incumbent is responsible for closely monitoring the cost of data lines associated with the networks, California Law Enforcement Telecommunications System, California Identification System, IOS, Live Scan, Disaster Recovery, Palm Print, Network Encryption, Statewide Investigative Networking System, and Voice over Internet Protocol. The incumbent reports line costs and billing issues as needed. In the area of telecommunications (telephones, tablets, and smartphones), the incumbent identifies, defines and assesses strategic needs and requirements, develops strategic and tactical policies as applied to the design, development, implementation, management, and support of telecommunication systems and networks. The incumbent makes recommendations based on industry standards and requirements. In addition, the incumbent negotiates and manages a number of complex facilities maintenance and telecommunication contracts for assigned areas. This position requires a broad knowledge of the Department’s Information Technology infrastructure and departmental funds. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425733 Position #(s): 420-705-5393-019 Working Title: Facilities and Telecommunications Coordinator Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services (CJIS) Division, CJIS Executive Office, CJIS Operations Support Program, Facilities Management & Safety Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 425733 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-425733 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-425733 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications is required and must be submitted along with your State application. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to reason logically and creatively. Utilize a variety of analytical techniques and develop solutions. Ability to develop and evaluate alternatives. Ability to provide completed staff work. Effectively present ideas and information both orally and in writing. Knows when it is appropriate to consult with and advise management. Knowledge in computer skills, MS Windows, and MS Office. Ability to operate basic office machinery such as fax machines, copiers, and scanners. Excellent attendance. Have dependability, punctuality, and accurateness. Ability to pay close attention to detail. Ability to work independently and cooperatively with others. Exercises good judgment. Ability to be discreet with confidential and sensitive issues. Ability to work well under pressure, meet deadlines, and have strong organizational skills. Ability to conduct simple mathematic computations. Ability to take initiative, assume responsibility, and exercise good judgment and tact. Ability to lift, push, or pull at least 25 pounds. Excellent customer service. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) In no more than 2 pages, single-spaced, size 11, Calibri font, applicants will need to answer the following prompts. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. In relation to the attached duty statement, describe any special or unique qualifications or attributes you have, that would contribute to your ability to serve successfully in this position. Describe your ability to respond quickly to unpredictable events, take appropriate action, and develop proactive and innovative solutions. Describe your experience working and collaborating in a team setting to accomplish goals. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/24/2024
Apr 11, 2024
Full Time
Job Description and Duties The AGPA provides analytical and administrative support, plans, coordinates, and oversees routine and complex facilities and telecommunication, as well as relocation of employees for the California Justice Information Services (CJIS) Division. The incumbent acts in a lead capacity and provides back up support to the Staff Service Analysts for facility and telecommunications needs that service the CJIS Division. The incumbent provides analytical and administrative support, and specialized advice to Bureau Directors and their staff in relation to facility needs and CJIS data and telecommunication needs. The incumbent exercises a high degree of initiative and independence during the performance of these assignments. The incumbent is responsible for closely monitoring the cost of data lines associated with the networks, California Law Enforcement Telecommunications System, California Identification System, IOS, Live Scan, Disaster Recovery, Palm Print, Network Encryption, Statewide Investigative Networking System, and Voice over Internet Protocol. The incumbent reports line costs and billing issues as needed. In the area of telecommunications (telephones, tablets, and smartphones), the incumbent identifies, defines and assesses strategic needs and requirements, develops strategic and tactical policies as applied to the design, development, implementation, management, and support of telecommunication systems and networks. The incumbent makes recommendations based on industry standards and requirements. In addition, the incumbent negotiates and manages a number of complex facilities maintenance and telecommunication contracts for assigned areas. This position requires a broad knowledge of the Department’s Information Technology infrastructure and departmental funds. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425733 Position #(s): 420-705-5393-019 Working Title: Facilities and Telecommunications Coordinator Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services (CJIS) Division, CJIS Executive Office, CJIS Operations Support Program, Facilities Management & Safety Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 425733 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-425733 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-425733 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications is required and must be submitted along with your State application. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to reason logically and creatively. Utilize a variety of analytical techniques and develop solutions. Ability to develop and evaluate alternatives. Ability to provide completed staff work. Effectively present ideas and information both orally and in writing. Knows when it is appropriate to consult with and advise management. Knowledge in computer skills, MS Windows, and MS Office. Ability to operate basic office machinery such as fax machines, copiers, and scanners. Excellent attendance. Have dependability, punctuality, and accurateness. Ability to pay close attention to detail. Ability to work independently and cooperatively with others. Exercises good judgment. Ability to be discreet with confidential and sensitive issues. Ability to work well under pressure, meet deadlines, and have strong organizational skills. Ability to conduct simple mathematic computations. Ability to take initiative, assume responsibility, and exercise good judgment and tact. Ability to lift, push, or pull at least 25 pounds. Excellent customer service. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) In no more than 2 pages, single-spaced, size 11, Calibri font, applicants will need to answer the following prompts. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. In relation to the attached duty statement, describe any special or unique qualifications or attributes you have, that would contribute to your ability to serve successfully in this position. Describe your ability to respond quickly to unpredictable events, take appropriate action, and develop proactive and innovative solutions. Describe your experience working and collaborating in a team setting to accomplish goals. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/24/2024
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time: