Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Apr 24, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. Position Summary Join the City of Portland in a groundbreaking role as the Digital Services Manager for the eGov Digital Services Program. This position offers a unique opportunity to drive digital transformation across the city, enhancing public service delivery through innovative technology solutions. Working with a dedicated team and across the city, you will be at the forefront of creating meaningful change in the community, and within the city, leveraging your expertise to shape the future of digital services in the Portland government. In th is role, you will: Develop : Craft a clear vision and strategic roadmap for the city's digital services program. Lead : Build and mentor a diverse team of product managers, designers, content creators and developers. Manage : Oversee a portfolio of digital products and services, aligning them with user needs and city goals. Engage : Establish strong relationships with city leaders, external partners, and community stakeholders. Innovate : Implement best practices in product development and uphold high standards in digital policy and governance. As a candidate, you are: An Innovative Leader , comfortable with ambiguity and driven to pioneer new approaches in government digital services. A Collaborative Communicator , skilled in building consensus and fostering cross-functional teamwork. Results-Oriented , with a focus on delivering measurable outcomes and embracing continuous improvement. Committed to Diversity, Equity, and Inclusion , understanding its importance in building effective teams and services. Unwaveringly Passionate for making the lives of people better through good digital services. About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience successfully leading and managing product managers, designers, and software developers. Strong knowledge in lean product development, agile methodologies, human-centered design best practices, and systems thinking. Ability to effectively communicate at a high level with leadership and stakeholders, and at a technical detail level with product and software development staff. Experience developing, implementing, and executing multiple product visions, strategic plans, and product roadmaps. Experience as a product leader during organizational product process transformation, acting as a champion and facilitating a change in culture. Experience as a product manager and achieving Objectives and Key Results (OKRs), with a proven track record of directly contributing to the successful outcomes of product initiatives. Applicants must also: Pass a comprehensive police background investigation. Typically, these qualifications are met through 7+ years in digital product management and leadership roles. However, we encourage candidates who believe in their ability to contribute meaningfully to this role, even if their paths differ from traditional ones, to apply. The skill and background that you want to show is a strong ability to create meaningful digital services and products and the ability to lead change. The City of Portland values diverse experiences and perspectives and is committed to creating an inclusive environment for all employees. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May/Early June Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. Position Summary Join the City of Portland in a groundbreaking role as the Digital Services Manager for the eGov Digital Services Program. This position offers a unique opportunity to drive digital transformation across the city, enhancing public service delivery through innovative technology solutions. Working with a dedicated team and across the city, you will be at the forefront of creating meaningful change in the community, and within the city, leveraging your expertise to shape the future of digital services in the Portland government. In th is role, you will: Develop : Craft a clear vision and strategic roadmap for the city's digital services program. Lead : Build and mentor a diverse team of product managers, designers, content creators and developers. Manage : Oversee a portfolio of digital products and services, aligning them with user needs and city goals. Engage : Establish strong relationships with city leaders, external partners, and community stakeholders. Innovate : Implement best practices in product development and uphold high standards in digital policy and governance. As a candidate, you are: An Innovative Leader , comfortable with ambiguity and driven to pioneer new approaches in government digital services. A Collaborative Communicator , skilled in building consensus and fostering cross-functional teamwork. Results-Oriented , with a focus on delivering measurable outcomes and embracing continuous improvement. Committed to Diversity, Equity, and Inclusion , understanding its importance in building effective teams and services. Unwaveringly Passionate for making the lives of people better through good digital services. About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience successfully leading and managing product managers, designers, and software developers. Strong knowledge in lean product development, agile methodologies, human-centered design best practices, and systems thinking. Ability to effectively communicate at a high level with leadership and stakeholders, and at a technical detail level with product and software development staff. Experience developing, implementing, and executing multiple product visions, strategic plans, and product roadmaps. Experience as a product leader during organizational product process transformation, acting as a champion and facilitating a change in culture. Experience as a product manager and achieving Objectives and Key Results (OKRs), with a proven track record of directly contributing to the successful outcomes of product initiatives. Applicants must also: Pass a comprehensive police background investigation. Typically, these qualifications are met through 7+ years in digital product management and leadership roles. However, we encourage candidates who believe in their ability to contribute meaningfully to this role, even if their paths differ from traditional ones, to apply. The skill and background that you want to show is a strong ability to create meaningful digital services and products and the ability to lead change. The City of Portland values diverse experiences and perspectives and is committed to creating an inclusive environment for all employees. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May/Early June Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Installs, configures, maintains, troubleshoots, and upgrades applications, associated databases, and web services. Acts as the primary liaison between judicial departments and public safety agencies and the Public Safety and Courts Team. Confers with users in planning, installing, and troubleshooting applications. Monitors various applications utilizing server and application management tools. Secures judicial and public safety applications by assigning and auditing access levels. Manages user and group permissions for supported applications. Researches, evaluates, and proposes application solutions. Tracks support tickets to maintain project timelines. Develops internal software documentation for training and support. Ensures data meets security, record retention, and backup requirements. Verifies and maintains the integrity of judicial and public safety data. Develops and supports integrations between applications. Manages application projects as delegated by the team manager. Creates specialized reports as needed; documents all work and maintains related files and records. Provides status reports to the team manager. Follows existing processes and recommends new processes to improve customer service and efficiency. Coordinates training and provides educational opportunities to end-users. Provides exceptional customer support to users. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in related field preferred. Previous experience in supporting Mark43 (CAD/RMS/MCT) and/or Tyler Technologies Odyssey applications preferred. Position may require various computer or technical-related certifications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Must not have any Class B misdemeanors or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Installs, configures, maintains, troubleshoots, and upgrades applications, associated databases, and web services. Acts as the primary liaison between judicial departments and public safety agencies and the Public Safety and Courts Team. Confers with users in planning, installing, and troubleshooting applications. Monitors various applications utilizing server and application management tools. Secures judicial and public safety applications by assigning and auditing access levels. Manages user and group permissions for supported applications. Researches, evaluates, and proposes application solutions. Tracks support tickets to maintain project timelines. Develops internal software documentation for training and support. Ensures data meets security, record retention, and backup requirements. Verifies and maintains the integrity of judicial and public safety data. Develops and supports integrations between applications. Manages application projects as delegated by the team manager. Creates specialized reports as needed; documents all work and maintains related files and records. Provides status reports to the team manager. Follows existing processes and recommends new processes to improve customer service and efficiency. Coordinates training and provides educational opportunities to end-users. Provides exceptional customer support to users. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in related field preferred. Previous experience in supporting Mark43 (CAD/RMS/MCT) and/or Tyler Technologies Odyssey applications preferred. Position may require various computer or technical-related certifications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Must not have any Class B misdemeanors or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Apr 19, 2024
Full Time
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 5/2/2024 5:30 PM Pacific
Apr 13, 2024
Full Time
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 5/2/2024 5:30 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Bureau Director, Enterprise Service Bureau (ESB), California Justice Information Services (CJIS), the Firearms Information Technology System Modernization (FITSM) Project Director, will provide executive and strategic leadership to direct, manage and support the California Department of Justice (DOJ) FITSM and related projects. The FITSM Project Director will be responsible for the overall direction and delivery of the FITSM Project. The FITSM Project Director will be responsible for the development of proposed policies and procedures related to the FITSM Project, while also determining the appropriate means of implementation and compliance of project personnel. The FITSM Project Director will provide oversight and direction of the FITSM Project through partnership with diverse groups of organizations including but not limited to DOJ Bureaus, DOJ Divisions, and Law Enforcement Agencies (LEAs), in support of the DOJ’s goals and objectives. The FITSM Project Director, in conjunction with the FITSM Project Manager (Information Technology Manager II), will be accountable for all aspects of planning, staffing, training, and monitoring of the scope and budget related to FITSM. The Project Director will work closely with DOJ Bureau Directors and Division Chiefs to carry out the project vision and ensure business continuity and compliance with statutory requirements. The Project Director will act as the primary liaison between key legacy system staff, operational leadership and the end-user community by overseeing the development of educational and training programs and the development of reporting functionality to support system live and post live activities. Please carefully read the following sections to apply for this position: Required Application Documents Desirable Qualifications For more information on how to create your Statement of Qualifications, please click here. Please let us know how you heard about our position by taking this brief survey : https://www.surveymonkey.com/r/7B2829L . This is a re-advertisement of JC-401340. If you applied to the previous JC, you do not need to reapply. To ensure fairness to all new candidates, no new applications will be accepted from previous applicants. New candidates will be merged on to the existing eligibility list for this position. You will find additional information about the job in the Duty Statement . Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below. Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423918 Position #(s): 420-869-7500-XXX Working Title: Firearms Information Technology System Modernization Project Director (C.E.A., A) Classification: C. E. A. $13,700.00 - $13,700.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Career Executive Assignment - Non Tenured, Full Time Department Information This position is located in the Department of Justice, California Justice Information Services Division. Please visit the Attorney General's website for more information at https://oag.ca.gov / . Special Requirements A fingerprint check will be required. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/25/2024 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Ashley Jacoby Office of Human Resources/Testing & Selection Unit P.O. BOX 944255 Sacramento , CA 94244-2550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice OHR/Testing & Selections Unit 1300 I Street, Suite 720 Sacramento , CA 95814 Attn: Ashley Jacoby, 7th Floor Receptionist 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is a narrative discussion regarding how the applicant’s education, training, experience, and skills meet the Desirable Qualifications for the position. In addition, the SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. In your SOQ, please address how you possess each Desirable Qualification using specific examples of your education, training, and experience. This will be the only tool used for determining your final score and rank on the eligibility list for this position. Please address and number the Desirable Qualifications in the same order as listed on this bulletin under the Desirable Qualifications section. The SOQ must be typed, single spaced, 12 point font, and no more than 2 pages in length. Applicants who do not follow these requirements may be disqualified from the examination. Cover letters and resumes do not take the place of SOQs. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement. Note: Eligibility to take a CEA examination does not require current permanent status in the civil service. Minimum Qualifications CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service. General Qualifications State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others. Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities: Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program. Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives. These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization): CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies. CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies. CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience reviewing new and/or proposed information technology-related legislation to provide impact analyses and recommendations on changes to policies and procedures that may have statewide impact. Experience providing executive level consultation and policy guidance on matters related to law enforcement applications or other business programs, and infrastructure information technology services and processes. Experience working with information technology systems and databases that include confidential data and Personal Identifiable Information (PII). Experience serving as a liaison between a large governmental agency, professional law enforcement agencies, and other organizations. Experience overseeing the planning, implementation, and coordination of information technology projects interfacing with other oversight organizations, including the review of state information technology purchasing requests, procurement, and contracts. Experience directing the development, implementation, maintenance, and improvement of program policies, processes, and procedures while ensuring integrity and consistency with the organization’s goals, objectives, and compliance with various federal and state laws and rules. Examination Information The exam will consist of a Statement of Qualifications screening process. A departmental evaluation panel will review and score the Statements of Qualifications based on the Desirable Qualifications for the position, and the competitive nature of each candidate’s relevant knowledge, skills, and experience. If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores. A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results. The results of this examination will only be used to fill this position. Applications will be retained for twelve months. Hiring interviews for the Job may be conducted with the most qualified candidates. The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified. Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Ashley Jacoby (279) 599-3269 ashley.jacoby@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/25/2024
Apr 05, 2024
Full Time
Job Description and Duties Under the general direction of the Bureau Director, Enterprise Service Bureau (ESB), California Justice Information Services (CJIS), the Firearms Information Technology System Modernization (FITSM) Project Director, will provide executive and strategic leadership to direct, manage and support the California Department of Justice (DOJ) FITSM and related projects. The FITSM Project Director will be responsible for the overall direction and delivery of the FITSM Project. The FITSM Project Director will be responsible for the development of proposed policies and procedures related to the FITSM Project, while also determining the appropriate means of implementation and compliance of project personnel. The FITSM Project Director will provide oversight and direction of the FITSM Project through partnership with diverse groups of organizations including but not limited to DOJ Bureaus, DOJ Divisions, and Law Enforcement Agencies (LEAs), in support of the DOJ’s goals and objectives. The FITSM Project Director, in conjunction with the FITSM Project Manager (Information Technology Manager II), will be accountable for all aspects of planning, staffing, training, and monitoring of the scope and budget related to FITSM. The Project Director will work closely with DOJ Bureau Directors and Division Chiefs to carry out the project vision and ensure business continuity and compliance with statutory requirements. The Project Director will act as the primary liaison between key legacy system staff, operational leadership and the end-user community by overseeing the development of educational and training programs and the development of reporting functionality to support system live and post live activities. Please carefully read the following sections to apply for this position: Required Application Documents Desirable Qualifications For more information on how to create your Statement of Qualifications, please click here. Please let us know how you heard about our position by taking this brief survey : https://www.surveymonkey.com/r/7B2829L . This is a re-advertisement of JC-401340. If you applied to the previous JC, you do not need to reapply. To ensure fairness to all new candidates, no new applications will be accepted from previous applicants. New candidates will be merged on to the existing eligibility list for this position. You will find additional information about the job in the Duty Statement . Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below. Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423918 Position #(s): 420-869-7500-XXX Working Title: Firearms Information Technology System Modernization Project Director (C.E.A., A) Classification: C. E. A. $13,700.00 - $13,700.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Career Executive Assignment - Non Tenured, Full Time Department Information This position is located in the Department of Justice, California Justice Information Services Division. Please visit the Attorney General's website for more information at https://oag.ca.gov / . Special Requirements A fingerprint check will be required. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/25/2024 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Ashley Jacoby Office of Human Resources/Testing & Selection Unit P.O. BOX 944255 Sacramento , CA 94244-2550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice OHR/Testing & Selections Unit 1300 I Street, Suite 720 Sacramento , CA 95814 Attn: Ashley Jacoby, 7th Floor Receptionist 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is a narrative discussion regarding how the applicant’s education, training, experience, and skills meet the Desirable Qualifications for the position. In addition, the SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. In your SOQ, please address how you possess each Desirable Qualification using specific examples of your education, training, and experience. This will be the only tool used for determining your final score and rank on the eligibility list for this position. Please address and number the Desirable Qualifications in the same order as listed on this bulletin under the Desirable Qualifications section. The SOQ must be typed, single spaced, 12 point font, and no more than 2 pages in length. Applicants who do not follow these requirements may be disqualified from the examination. Cover letters and resumes do not take the place of SOQs. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement. Note: Eligibility to take a CEA examination does not require current permanent status in the civil service. Minimum Qualifications CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service. General Qualifications State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others. Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities: Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program. Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives. These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization): CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies. CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies. CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience reviewing new and/or proposed information technology-related legislation to provide impact analyses and recommendations on changes to policies and procedures that may have statewide impact. Experience providing executive level consultation and policy guidance on matters related to law enforcement applications or other business programs, and infrastructure information technology services and processes. Experience working with information technology systems and databases that include confidential data and Personal Identifiable Information (PII). Experience serving as a liaison between a large governmental agency, professional law enforcement agencies, and other organizations. Experience overseeing the planning, implementation, and coordination of information technology projects interfacing with other oversight organizations, including the review of state information technology purchasing requests, procurement, and contracts. Experience directing the development, implementation, maintenance, and improvement of program policies, processes, and procedures while ensuring integrity and consistency with the organization’s goals, objectives, and compliance with various federal and state laws and rules. Examination Information The exam will consist of a Statement of Qualifications screening process. A departmental evaluation panel will review and score the Statements of Qualifications based on the Desirable Qualifications for the position, and the competitive nature of each candidate’s relevant knowledge, skills, and experience. If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores. A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results. The results of this examination will only be used to fill this position. Applications will be retained for twelve months. Hiring interviews for the Job may be conducted with the most qualified candidates. The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified. Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Ashley Jacoby (279) 599-3269 ashley.jacoby@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/25/2024
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The ERP Systems Administrator is responsible for providing day-to-day customer support to users in the ERP systems county-wide to resolve issues, create custom reporting, integrate with other systems, and provide training. This position will assist in the implementation of new ERP systems and updates, by working with various departments to understand their needs and requirements for ERP enhancements. The ERP Systems Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Provides support, troubleshooting, and resolution to ERP end-users via phone, email, video conferencing, and in person. Develops/configures solutions, monitors ERP systems, and creates and executes testing plans when needed. Acts as one of the first points of contact for county-wide ERP users within the Application Support team. Develops and supports integrations, automation, and workflows between ERP systems and applications. Manages user and group permissions for ERP systems following approval policies/workflows. Coordinates training and provides educational opportunities to ERP end-users either one-on-one or in a group setting. Provides input during all facets of the change management strategy and timeline. In addition to developing and maintaining change impact analysis through the architect/design, configuration, and prototyping stages. Provides oversight and reporting for vendor accountability on completing implementation of systems/changes within scope, budget, and schedule. Defines and develops internal software documentation for training, project management, testing plans, test scenarios, and support. Analyzes requirements from end-users; translates between non-technical and technical vernacular; and coordinates with vendors and internal technical teams to implement changes, updates, software patches, testing, integrations, and/or new features to the ERP systems. Researches, evaluates, and proposes adjustments to ERP systems to support department workflows, efficiency, and security. Scopes, tests, and supports ERP system development/configuration, including custom reporting, based on department needs. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Reviews system, security, and change management logs and makes recommendations for any corrective actions needed. Displays and reflects the culture, mission, vision, values, and direction of the department. Provides weekly status reports to the Application Support Manager Specific duties may vary depending on what area assigned to. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Familiarity with reporting software, API, SQL, information security, report development, system support, and integrations. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 16, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The ERP Systems Administrator is responsible for providing day-to-day customer support to users in the ERP systems county-wide to resolve issues, create custom reporting, integrate with other systems, and provide training. This position will assist in the implementation of new ERP systems and updates, by working with various departments to understand their needs and requirements for ERP enhancements. The ERP Systems Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Provides support, troubleshooting, and resolution to ERP end-users via phone, email, video conferencing, and in person. Develops/configures solutions, monitors ERP systems, and creates and executes testing plans when needed. Acts as one of the first points of contact for county-wide ERP users within the Application Support team. Develops and supports integrations, automation, and workflows between ERP systems and applications. Manages user and group permissions for ERP systems following approval policies/workflows. Coordinates training and provides educational opportunities to ERP end-users either one-on-one or in a group setting. Provides input during all facets of the change management strategy and timeline. In addition to developing and maintaining change impact analysis through the architect/design, configuration, and prototyping stages. Provides oversight and reporting for vendor accountability on completing implementation of systems/changes within scope, budget, and schedule. Defines and develops internal software documentation for training, project management, testing plans, test scenarios, and support. Analyzes requirements from end-users; translates between non-technical and technical vernacular; and coordinates with vendors and internal technical teams to implement changes, updates, software patches, testing, integrations, and/or new features to the ERP systems. Researches, evaluates, and proposes adjustments to ERP systems to support department workflows, efficiency, and security. Scopes, tests, and supports ERP system development/configuration, including custom reporting, based on department needs. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Reviews system, security, and change management logs and makes recommendations for any corrective actions needed. Displays and reflects the culture, mission, vision, values, and direction of the department. Provides weekly status reports to the Application Support Manager Specific duties may vary depending on what area assigned to. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Familiarity with reporting software, API, SQL, information security, report development, system support, and integrations. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Solano County, CA
Fairfield, California, United States
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To see the recruitment brochure, please click here . Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To see the recruitment brochure, please click here . Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Solano County, CA
Fairfield, California, United States
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
Apr 17, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1004B-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY FILING PERIOD We will begin accepting applications on Wednesday, February 14, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III . Essential Job Functions Positions allocable to this management-level class are typically located in the central administrative office of line departments and report to a higher-level manager. Incumbents are responsible for directing, through subordinate, professional administrative supervisors, a section composed of multiple units responsible for providing professional administrative services in such areas as human resources, budget, finance, contracts and other closely related administrative functional areas. Assignments require the use of care and discretion in the handling of confidential and sensitive information used to either make decisions which significantly impact departmental programs and administrative operations, or support decisions made by higher-level management. An Administrative Services Manager III is responsible for a combination of the following job functions: Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget. Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance. Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies. Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public). Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy. Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards. Requirements MINIMUM REQUIREMENTS Option 1 : Two years of bona-fide supervisory experience* over a unit of analysts performing assignments within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - two additional years of experience at the level of a journey analyst** or higher within one or more of these administrative fields. Option 2 : Two years of any bona-fide supervisory experience* - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option 3: Two years of experience at the level of a senior analyst *** or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class. *** Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise. Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIRABLE QUALIFICATIONS: Two years of working experience in payroll practices, policies, and procedures derived from the Fiscal Manual, Interpretive Manual, County Code, and DHR Policies, Procedures, and Guidelines (PPGs), including expertise in areas such as time and leave accrual, usage, adjustments, mileage eligibility, as well as under or overpayments. Two years of working experience providing administrative and technical guidance to managerial and supervisory subordinate staff, ensuring they possess the knowledge, skills, and abilities to handle complex payroll issues, including timesheet adjustments, under or overpayments, and ensuring the timely completion of payroll deadlines and reports to meet departmental goals and objectives. Two years of working experience in responding to audits and corrective action plans, whether from internal auditors, Auditor-Controllers, the Department of Human Resources, or other government agencies. Two years of working experience corresponding to executive management or other organizations and agencies. This includes handling highly sensitive documents, such as requests for leave donation, overpayment letters, development of work plans, and communication with various departments such as Auditor-Controller and the Department of Human Resources. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.Doingso may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Kourtney Ortega Department Contact Phone: (626) 458-2141 Department Contact Email: kortega@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1004B-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY FILING PERIOD We will begin accepting applications on Wednesday, February 14, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III . Essential Job Functions Positions allocable to this management-level class are typically located in the central administrative office of line departments and report to a higher-level manager. Incumbents are responsible for directing, through subordinate, professional administrative supervisors, a section composed of multiple units responsible for providing professional administrative services in such areas as human resources, budget, finance, contracts and other closely related administrative functional areas. Assignments require the use of care and discretion in the handling of confidential and sensitive information used to either make decisions which significantly impact departmental programs and administrative operations, or support decisions made by higher-level management. An Administrative Services Manager III is responsible for a combination of the following job functions: Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget. Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance. Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies. Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public). Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy. Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards. Requirements MINIMUM REQUIREMENTS Option 1 : Two years of bona-fide supervisory experience* over a unit of analysts performing assignments within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - two additional years of experience at the level of a journey analyst** or higher within one or more of these administrative fields. Option 2 : Two years of any bona-fide supervisory experience* - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option 3: Two years of experience at the level of a senior analyst *** or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class. *** Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise. Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIRABLE QUALIFICATIONS: Two years of working experience in payroll practices, policies, and procedures derived from the Fiscal Manual, Interpretive Manual, County Code, and DHR Policies, Procedures, and Guidelines (PPGs), including expertise in areas such as time and leave accrual, usage, adjustments, mileage eligibility, as well as under or overpayments. Two years of working experience providing administrative and technical guidance to managerial and supervisory subordinate staff, ensuring they possess the knowledge, skills, and abilities to handle complex payroll issues, including timesheet adjustments, under or overpayments, and ensuring the timely completion of payroll deadlines and reports to meet departmental goals and objectives. Two years of working experience in responding to audits and corrective action plans, whether from internal auditors, Auditor-Controllers, the Department of Human Resources, or other government agencies. Two years of working experience corresponding to executive management or other organizations and agencies. This includes handling highly sensitive documents, such as requests for leave donation, overpayment letters, development of work plans, and communication with various departments such as Auditor-Controller and the Department of Human Resources. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.Doingso may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Kourtney Ortega Department Contact Phone: (626) 458-2141 Department Contact Email: kortega@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5216P APPLICATION FILING PERIOD BEGINS November 15, 2021 at 8:00 a.m. (PST) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. THE MISSION : To advance the health of our patients and our communities by providing extraordinary care . DEFINITION Provides comprehensive in-service education services to a nursing organization. Essential Job Functions Manage and provide oversight to the following EMS Programs: 9-1-1 Receiving Hospital, Trauma Center, Paramedic Base Hospital and Approved Stroke Center. manage and provide oversight to the following EMS Programs: STEMI Receiving Center (SRC), Pediatric Medical Center (PMC), Emergency Department Approved for Pediatrics (EDAP) and Sexual Assault Response Teams (SART). Administrative responsibility for planning, analyzing, developing and implementing the Quality Improvement program for these sections. Reviews audit and monitoring tools on an on-going basis to ensure applicability and revises these tools and/or develops new audit tools. Performs administrative work related to role as Emerging Infectious Disease and Healthcare Recovery and Business Continuity Program Manager. Participates in delivery of other EMS Agency classes including: Hospital Disaster Management Training (HDMT), The Medical Management of Chemical, Biological, Radiological, Nuclear and Explosive Incidents and Mass Decontamination for Hospital Personnel and assists Paramedic Training Institute in delivering didactic instruction and/or assisting with skills testing. Coordinates and manages the Ebola Preparedness and Response Activities grant program focusing on a broader approach to include all Emerging Infectious Diseases. Coordinates and manages Healthcare Continuity and Recovery Program. Participates and represents the EMS Agency and the HPP in other meetings and planning sessions, as needed, for disaster preparedness and grant funding. Approve and monitor performance of Paramedic Training Programs and Emergency Medical Technician (EMT) Training Programs in accordance with California State regulations and Los Angeles County policies. Approve and monitor the performance of Skills Verification Programs that have been authorized to conduct skills verification of EMTs. Provide oversight of the Continuing Education (CE) Program Paramedic Accreditation and MICN Certification Programs Represent the EMS Agency. Coordinates and manages preparedness program and activities that involve various healthcare sectors to include Ambulatory Surgery Centers, Home Health/Hospice and EMS Provider. Develops medical surge capabilities with the above healthcare sectors and their participating facilities for a coordinated response during incidents. Manages and maintains the Mass Medical Care Framework Manages and maintains the Mass Fatality programs under the HPP. Mentors ambulance services staff to promote quality care commensurate with the Emergency Medical Technician (EMT) scope of practice, reinforcing safe transport practices aligned with the DHS mission. Evaluates ambulance staff clinical care provision through direct observation, patient care record review, and manager/supervisor/patient/other provider feedback. Ensures public safety by monitoring and evaluating EMS Provider Agencies who provide Advanced Life Support (ALS) and/or Critical Care Transport level of service. Develops/revises MAC, AS and CDO policies and procedures based on QI program findings and identified needs. Provides 48 hours of continuing education training every year for AS Ambulance Drivers and Ambulance Medical Technicians to meet their EMT recertification requirements, including clinical skills review and testing. Provides other training for AS staff based on identified needs such as restraint training, blood borne pathogens, patient care documentation. Responsible for lecture development/review/revision ensuring that teaching materials are current and consistent with medical care standards, state regulations and certification requirements. Maintain operations and surge to provide acute medical care during all-hazards emergencies and focuses on the Hospital Preparedness Program’s capabilities addressing Healthcare System Preparedness, Emergency Operations Coordination, Information Sharing, and Medical Surge. Responsible for managing the acute care sector that includes the Disaster Resource Center (DRC) and hospital surge (Trauma/Burn/Pediatric) programs under LA County’s Hospital Preparedness Program (HPP) to ensure that emergency preparedness activities are coordinated and HPP grant deliverables are met. Provide leadership to the hospital workgroup in planning, implementing and evaluating disaster/emergency preparedness projects, including educational programs, training exercises and procurement of disaster equipment and supplies. Provide overall coordination of the prehospital data collection and management process which involves the processing an annual average of 800,000 EMS patient care records. Supports other EMS activities. Requirements SELECTION REQUIREMENTS: Two (2) years of nursing education experience as a nursing instructor* or an equivalent . -AND- A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. LICENSE AND CERTIFICATION INFORMATION : To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Possession of a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience as a nursing instructor* or its equivalent in excess of the Selection Requirements. A Bachelor’s degree or higher** in Nursing from an accredited nursing program. A Mobile Intensive Care Nurse (MICN) certification*** SPECIAL REQUIREMENT INFORMATION : * Experience as a n ursing instructor is defined as developing specialized training programs or educational course content for a group of employees and evaluates effectiveness of the training in achieving predetermined training objectives under technical supervision. **In order to receive credit for the desired college degree such as a Bachelor’s or Master’s degree, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from the accredited institution/program which shows the area of specialization with your application, at the time of filing or within 15 calendar days of filing. ***In order to receive credit for the MICN certification, applicants must attach a legible photocopy of their certificate to their application at the time of filing or within 15 calendar days of filing their application. PHYSICAL CLASS : III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT : This examination consists of an evaluation of education training, and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience . For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detailed description of work performed. If your application and supplemental questionnaire are incomplete, including responses in the supplemental questionnaire, your application will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title . SOCIAL SECURITY NUMBER : Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5216P APPLICATION FILING PERIOD BEGINS November 15, 2021 at 8:00 a.m. (PST) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. THE MISSION : To advance the health of our patients and our communities by providing extraordinary care . DEFINITION Provides comprehensive in-service education services to a nursing organization. Essential Job Functions Manage and provide oversight to the following EMS Programs: 9-1-1 Receiving Hospital, Trauma Center, Paramedic Base Hospital and Approved Stroke Center. manage and provide oversight to the following EMS Programs: STEMI Receiving Center (SRC), Pediatric Medical Center (PMC), Emergency Department Approved for Pediatrics (EDAP) and Sexual Assault Response Teams (SART). Administrative responsibility for planning, analyzing, developing and implementing the Quality Improvement program for these sections. Reviews audit and monitoring tools on an on-going basis to ensure applicability and revises these tools and/or develops new audit tools. Performs administrative work related to role as Emerging Infectious Disease and Healthcare Recovery and Business Continuity Program Manager. Participates in delivery of other EMS Agency classes including: Hospital Disaster Management Training (HDMT), The Medical Management of Chemical, Biological, Radiological, Nuclear and Explosive Incidents and Mass Decontamination for Hospital Personnel and assists Paramedic Training Institute in delivering didactic instruction and/or assisting with skills testing. Coordinates and manages the Ebola Preparedness and Response Activities grant program focusing on a broader approach to include all Emerging Infectious Diseases. Coordinates and manages Healthcare Continuity and Recovery Program. Participates and represents the EMS Agency and the HPP in other meetings and planning sessions, as needed, for disaster preparedness and grant funding. Approve and monitor performance of Paramedic Training Programs and Emergency Medical Technician (EMT) Training Programs in accordance with California State regulations and Los Angeles County policies. Approve and monitor the performance of Skills Verification Programs that have been authorized to conduct skills verification of EMTs. Provide oversight of the Continuing Education (CE) Program Paramedic Accreditation and MICN Certification Programs Represent the EMS Agency. Coordinates and manages preparedness program and activities that involve various healthcare sectors to include Ambulatory Surgery Centers, Home Health/Hospice and EMS Provider. Develops medical surge capabilities with the above healthcare sectors and their participating facilities for a coordinated response during incidents. Manages and maintains the Mass Medical Care Framework Manages and maintains the Mass Fatality programs under the HPP. Mentors ambulance services staff to promote quality care commensurate with the Emergency Medical Technician (EMT) scope of practice, reinforcing safe transport practices aligned with the DHS mission. Evaluates ambulance staff clinical care provision through direct observation, patient care record review, and manager/supervisor/patient/other provider feedback. Ensures public safety by monitoring and evaluating EMS Provider Agencies who provide Advanced Life Support (ALS) and/or Critical Care Transport level of service. Develops/revises MAC, AS and CDO policies and procedures based on QI program findings and identified needs. Provides 48 hours of continuing education training every year for AS Ambulance Drivers and Ambulance Medical Technicians to meet their EMT recertification requirements, including clinical skills review and testing. Provides other training for AS staff based on identified needs such as restraint training, blood borne pathogens, patient care documentation. Responsible for lecture development/review/revision ensuring that teaching materials are current and consistent with medical care standards, state regulations and certification requirements. Maintain operations and surge to provide acute medical care during all-hazards emergencies and focuses on the Hospital Preparedness Program’s capabilities addressing Healthcare System Preparedness, Emergency Operations Coordination, Information Sharing, and Medical Surge. Responsible for managing the acute care sector that includes the Disaster Resource Center (DRC) and hospital surge (Trauma/Burn/Pediatric) programs under LA County’s Hospital Preparedness Program (HPP) to ensure that emergency preparedness activities are coordinated and HPP grant deliverables are met. Provide leadership to the hospital workgroup in planning, implementing and evaluating disaster/emergency preparedness projects, including educational programs, training exercises and procurement of disaster equipment and supplies. Provide overall coordination of the prehospital data collection and management process which involves the processing an annual average of 800,000 EMS patient care records. Supports other EMS activities. Requirements SELECTION REQUIREMENTS: Two (2) years of nursing education experience as a nursing instructor* or an equivalent . -AND- A license to practice as a Registered Nurse issued by the California Board of Registered Nursing. LICENSE AND CERTIFICATION INFORMATION : To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Possession of a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience as a nursing instructor* or its equivalent in excess of the Selection Requirements. A Bachelor’s degree or higher** in Nursing from an accredited nursing program. A Mobile Intensive Care Nurse (MICN) certification*** SPECIAL REQUIREMENT INFORMATION : * Experience as a n ursing instructor is defined as developing specialized training programs or educational course content for a group of employees and evaluates effectiveness of the training in achieving predetermined training objectives under technical supervision. **In order to receive credit for the desired college degree such as a Bachelor’s or Master’s degree, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from the accredited institution/program which shows the area of specialization with your application, at the time of filing or within 15 calendar days of filing. ***In order to receive credit for the MICN certification, applicants must attach a legible photocopy of their certificate to their application at the time of filing or within 15 calendar days of filing their application. PHYSICAL CLASS : III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT : This examination consists of an evaluation of education training, and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience . For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detailed description of work performed. If your application and supplemental questionnaire are incomplete, including responses in the supplemental questionnaire, your application will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title . SOCIAL SECURITY NUMBER : Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here