Administrative Hearings Officer

  • County of Yolo
  • Woodland, California
  • Jun 01, 2021
Legal Services

Job Description


County of Yolo Health and Human Services Agency (HHSA) is recruiting to fill one (1) regular, full-time position in the class of Administrative Hearings Officer.
Under general supervision, administers and monitors a client's right to due process before being denied or deprived of benefits; authorizes aid paid pending the outcome of an appeal hearing; represents the department in appeals before a neutral third party; issues corrective action notices to departmental staff; and performs other related duties.

Distinguishing Characteristics
The Administrative Hearings Officer classification is responsible for administering state and federally mandated appeals processes. Incumbents are expected to have a thorough knowledge of eligibility procedures and regulations for all public assistance programs.

This classification is distinguished from a Public Assistance Specialist III in that an Administrative Hearings Officer requires the possession of advanced written and oral presentation skill and ability and knowledge of legal principles such as due process, rules of evidence, statute of limitations and civil rights. This higher level of knowledge, skill and ability is not required for performing the day-to-day duties of a Public Assistance Specialist III.

Essential Functions

Duties may include, but are not limited to, the following:
  • Receives requests for hearing filed by claimants directly with the department and/or with the State of California Department of Social Services; provides updates to the state hearings system;
  • Reviews client case files to determine timeliness of notices of action, identify actions taken and the reasons for county actions, determine whether benefits were appropriately authorized and/or denied, and identifying evidence in the record which supports the action taken;
  • Contacts clients directly to clarify issues and to explain county position on issues;
  • Researches, interprets and applies program regulations;
  • Makes determination on appropriate corrective action;
  • Prepares corrective action notices to department staff summarizing issues, errors and corrective actions to be taken;
  • Authorizes aid paid pending until appeals hearing is conducted;
  • Prepares correspondence to appellants explaining corrective actions taken;
  • Attends hearings as County representative; presents County's case before a neutral hearing officer; orders subpoenas for witnesses; orally presents the County's position at the hearing; examines and cross-examines witnesses; presents evidence; and explains the rules and regulations governing the County's actions;
  • Prepares comprehensive written statement of County's position for each appeal; prepares written correspondence following the hearing to inform interested individuals of the status of the case; provides detailed written instructions to department staff for implementing hearing decisions;
  • Monitors county compliance with the hearing decisions and reports County compliance to the State of California Department of Social Services; and
  • Resolves disputes and settles cases with appellants prior hearing, if possible.
  • Performs related duties as assigned.

Employment Standards

Experience: Three (3) years of experience comparable to the Yolo County classification of Public Assistance Specialist II (i.e. Eligibility Worker II) or higher in a California County.
License: Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.
Knowledge of:
  • Procedures used in eligibility determinations
  • Principles of interview techniques for obtaining factual information
  • Rules and regulations for determining eligibility of all public assistance programs
  • Forms and office procedures used to determine eligibility for public assistance programs
  • Administrative procedures relating to state and federal fair hearings processes
  • Legal principles such as due process, rules of evidence, statute of limitations and civil rights
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized social services programs
  • English language grammar and usage

Ability to:
  • Work independently, prioritize work, coordinate activities and meet critical deadlines
  • Analyze, interpret and apply public assistance rules, regulations, policies and procedures
  • Conduct comprehensive case reviews
  • Present statements of fact, law and argument clearly and logically both verbally and in written form
  • Draw logical conclusions, make sound decisions and appropriate recommendations
  • Prepare quasi-legal documents
  • Maintain records in an organized and efficient manner
  • Review comprehensive case information, seek additional facts for handling unique problems, and elicit facts from individuals and case documentation
  • Establish and maintain effective working relationships with appellants, legal representatives, State officials, department staff and others contacted in the course and scope of employment.

Application & Selection Process

Application Process
It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume may be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a completed supplemental questionnaire. Incomplete applications will be disqualified.

Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:
  • As an attachment to the online application
  • By e-mail to
  • By fax to (530) 661-2674
  • By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Office by the final filing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.

Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps may change with or without notice.

Screen Applications on a continuous basis
TBD Department Selection Interviews
TBD Reference Checks (Finalist candidates only following interviews)
TBD Tentative Job Offer/Livescan/Drug & Alcohol Screen

Verification of Education
Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded.

For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.
Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned.
All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site ( ).

Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:

1. A written statement from a U.S accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade.

Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.

EDUCATIONAL RECORDS EVALUATION SERVICE 601 University Ave., Suite 127 Sacramento, CA 95825 (916) 921-0790
(619) 265-5810
CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC. P.O. Box 18358 Anaheim, CA 92817 (714) 237-9272
GLOBAL SERVICES ASSOCIATES, INC. 409 North Pacific Coast Highway, # 393 Redondo Beach, CA 90277 (310) 828-5709

Contact Information
For questions about the position or about employment with the County, please contact HHSA Human Resources by e-mail at or by phone at (530) 666-8600.

Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Job Address

Woodland, California United States View Map