ASSISTANT PROGRAM COORDINATOR, FSA OR PROGRAM COORDINATOR, FSA (Student Services Professional II or III) (VA1404)

  • California State University, Chico
  • Chico, California
  • Jun 01, 2021
Full Time Education and Training Project Management

Job Description

Description:
Recruitment Details
Recruitment Number VA1404
Posting Period Open Until Filled (Review of Applications will begin 05/19/21. Applications received after that date may be considered.)
On Campus Only No
Working Title ASSISTANT PROGRAM COORDINATOR, FSA OR PROGRAM COORDINATOR, FSA (Student Services Professional II or III)
Class Title STUDENT SERVICES PROFESSIONAL II or III
Level/Range/Grade 1
Salary Range (From $ to $) SSP II: $4,304 - $6,120 per month / $51,648 - $73,440 annually, SSP III: $4,691 - $6,683 per month / $56,292 - $80,196 annually (New employees should anticipate being hired at the beginning of the salary range)
Department Student Life and Leadership
Number of Positions 1
FLSA Code Exempt
Status Temporary (Renewable)
Full-time/part-time Full-time
Pay Plan 12/12
CBU/MOU R04 - APC - Academic Support
Quick Link https://jobs.csuchico.edu/postings/6425

Hours Per Day 8 hours during the school year / 10 hours during the summer
Days Per Week 5 days during the school year / 4 days during the summer
Shift Day

Primary Duties
SSP II
Under general supervision from the Director of Student Life and Leadership, the incumbent is relied upon to provide insight, direction, and recommend solutions to sensitive and potentially critical issues. Incumbent is expected to independently resolve complex problems through use of highly developed communication skills and personal contact, often after researching information; will interact with highly visible student groups such as the Interfraternity Council (IFC), College Panhellenic Council (CPC) sorority organizations, Multicultural Council (MGC) culturally based fraternities and sororities, as well as potential interest groups, helping them identify problems, think through the implication and provide solutions, evaluate past occurrences, and reach appropriate decisions. Incumbent deals with complex, sensitive situations, uses sound professional judgment and successful counseling techniques to effectively interact with college-age students. Will represent Student Life and Leadership on selected University and community committees, boards, task forces and the media. Work may include late night, early morning, and weekend commitments as situations dictate/require.

For a full description of job duties, please visit: https://csuchico.box.com/v/VA1404a-Position-Description

SSP III
Under general direction from the Director of Student Life and Leadership, the incumbent is relied upon to provide oversight, direction, and recommend solutions to sensitive and potentially critical issues. Incumbent is expected to independently resolve complex problems through use of highly developed communication skills and personal contact, often after researching information; will interact with highly visible student groups such as, the Interfraternity Council (IFC), College Panhellenic Council (CPC) sorority organizations, and Multicultural Council (MGC) culturally based fraternities and sororities, as well as potential interest groups, helping them identify problems, think through the implication and provide solutions, evaluate past occurrences, and reach appropriate decisions. Incumbent deals with complex, sensitive situations, uses sound professional judgment and successful counseling techniques to effectively interact with college-age students. Will represent Student Life and Leadership on selected University and community committees, boards, task forces and the media. Work may include late night, early morning, and weekend commitments as situations dictate/require.

For a full description of job duties, please visit: https://csuchico.box.com/v/VA1404b-Position-Description

Knowledge, Skills and Abilities
SSP II
KNOWLEDGE:
Incumbent must possess:
• Working knowledge of:
• The principles, practices, procedures, activities and major trends in the Student Services field to which assigned, or the ability to rapidly acquire such knowledge.
• The methods and problems of organizational and program management.
• Research and interview techniques.
• The principles of individual and group behavior.
• General knowledge of:
• The organization, procedures, and activities of the specific campus to which the position is assigned.
• Techniques for recording, classifying, and interpreting factual information.
• Fluent in the use of standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook).

SKILLS:
Incumbent must possess:
• Judgment to recommend solutions to problems and changes in program procedures.
• Technical expertise to recommend change in program procedures; act as a spokespersons for the program in their area of expertise; and resolve problems within their area of assignment.
• Basic interviewing and counseling techniques.
• Planning skills.

ABILITIES:
Incumbent must be able to:
• Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Interpret and apply program rules and regulations.
• Collect, compile, analyze and evaluate data and make verbal or written presentations based on data.
• Reason logically, draw valid conclusions and make appropriate recommendations.
• Present clear and concise information orally and in written reports.
• Participate in and contribute to group meetings, conferences and interviews.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretative information through interviews.
• Advise students individually and in groups on routine matters where required.
• Recognize multi-cultural, multi-sexed and multi-aged value systems and work accordingly.
• Make decisions and carry through with actions having implications with regard to other program or service areas.
• Perform assigned duties.

SSP III
KNOWLEDGE:
Incumbent must possess:
• Thorough knowledge of:
• The principles of individual and group behavior.
• Working knowledge of:
• Student services programs outside the program to which immediately assigned.
• The principles, practices, procedures, activities, and major trends in the Student Services field to which assigned, or the ability to rapidly acquire such knowledge.
• The methods and problems of organizational and program management.
• Research and interview techniques.
• Multicultural issues.
• General knowledge of:
• The principles, practices and trends of the Student Services field.
• Individual counseling techniques.
• Organizational procedures and activities of the specific campus to which position is assigned, or ability to rapidly acquire such knowledge.
• Fluent with standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office, such as Word, Excel, and Outlook.

SKILLS:
Incumbent must possess:
• Judgment to recommend solutions to problems and changes in program procedures.
• Technical expertise to recommend change in program procedures to act as spokespersons for the program in their area of expertise and resolve problems within their area of assignment.
• Tact and persuasiveness to achieve understanding and cooperation.
• Planning and organizational skills.
• Advanced human relations skills to interact with highly visible student groups and interact with persons with hostile reactions and bring such situations under control.

ABILITIES:
Incumbent must be able to:
• Interpret and apply program rules and regulations.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretative information through interviews.
• Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Advise students individually and in groups on complex student-related matters.
• Recognize multi-cultural, multi-sexed and multi-aged value systems and work accordingly.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus, and specific objectives of the campus Student Services program and its relationship to the total campus operation.
• Make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Analyze complex situations accurately and adopt effective courses of action.
• Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
• Carry out a variety of professionally complex assignments without detailed instructions.
• Perform assigned duties.

Required Education and/or Experience
SSP II
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A Master's degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

SSP III
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A Master's degree in a job-related field may be substituted for one year of the professional experience.
• Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Recruitment Preferences
Preference may be given to applicants with the following as they may be considered specialized skills:
SSP II
• Master's degree in a job-related field.
• Experience in event coordination of conferences and seminars.
SSP III
• Master's degree in a job-related field.
• Experience managing large-scale public events.

Special Requirements
SSP II / SSP III
• California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
• The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.
• This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the requirements of this designation.
• Throughout employment in this position incumbent must maintain a valid California Driver's License as well as continued completion and compliance of the CSU Defensive Driver's Training course.

PHYSICAL REQUIREMENTS:
Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. Must be able to travel across campus to other offices and buildings for meetings and events.

WORK ENVIRONMENT:
This position involves frequent to constant interaction with students, parents, guests, faculty and staff. The office is a typical office environment with standard office equipment. At times, is a fast-paced environment requiring a flexible schedule. Early morning, evening or weekend hours may be required, as needed, to travel and complete work, projects or reports. May occasionally work outside and locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation.

Benefits
This position qualifies for benefits including tuition fee waiver (if eligible).
Benefit Information
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation.
Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage.

About the University and Community
California State University (CSU), Chico is a comprehensive and residential public University, holding Hispanic-Serving Institution (HSI) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow," is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus.
CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Open Date (posting open date) 04/28/2021
Close Date (posting close date) OUF
Open Until Filled Yes

Applicant Documents
Required Documents
1. Résumé
2. Cover Letter
Optional Documents
1. Optional Applicant Documents


Closing Date/Time: Open until filled

Job Address

Chico, California 95929 United States View Map