CAREER DESCRIPTION SUPERVISING COMPREHENSIVE CARE NURSE Juvenile Health Services (JHS) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 19 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 17). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $0.75 cents per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 18). Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. This recruitment will establish an Open eligible list. This list will be used to fill current and future Supervising Comprehensive Care Nurse positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Juvenile Health Services (JHS) program has two clinics--Juvenile Hall Health Clinic and Orangewood Children and Family Center Health Clinic. JHS provides medical, dental, nursing, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by Probation and Social Services Agency Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Supervising Comprehensive Care Nurse (CCN) is responsible for basic and emergency services for approximately 250 youth per day, and over 3000 youth per year. Responsibilities of the Supervising CCN will include but are not limited to: Overseeing routine and emergency nursing services provided to patients on a 24-hour basis and ensuring services are rendered according to established nursing protocols, agency policies, procedures and guidelines and the HCA Code of Conduct Supervising, mentoring and serving as a resource/guide to the Senior CCNs Identifying staff needs and helping develop and improve staff skills to maintain and meet nursing competencies Maintaining current knowledge of federal, state, and local laws, regulations, policies and procedures which govern CHS operations, including Title 15 and Title 22 mandates Working collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring, and retention of nursing staff Serving as a liaison between various entities that work with CHS May perform other job-related duties as needed DESIRABLE QUALIFICATIONS The ideal candidate will have four (4) or more years of experience working in a correctional and/or emergency shelter care type setting, and two (2) or more years of experience supervising clinical and/or nursing staff. The ideal candidate will also demonstrate the following: Professional & Technical Expertise | Safety Focus | Using Technology Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e., 5150, 5250, etc.) Identifying inefficiencies in the nursing unit such as those involving medical supplies and medications Reducing correctional-related liability and risks by being compliant with Federal and State laws and mandated standards Being alert and aware of any environmental hazards, personal safety, and security while providing care and/or treatment to medical and mental health clients Having the ability to testify competently if subpoenaed by court Researching and seeking information about quality improvement in nursing services from relevant correctional and regulatory sources Using technology and other healthcare related systems effectively Leadership | Coaching & Developing Others Teaching nursing staff to provide patient-centered care with sensitivity and respect for the diversity of youth housed in these settings Promoting a high morale culture by valuing nursing staff and their contributions Acting as an effective role model, coach and resource to all nursing staff Supervising and directing nursing staff in carrying out and prioritizing essential nursing functions to achieve quality patient outcomes and CHS Program goals Collaborating with Human Resource Services to address employee performance Reaching out to nursing staff and actively listening to comments, concerns and questions to improve team performance Written & Oral Communication Skills Working and communicating effectively with various levels of an organization Presenting written and verbal correspondence, reports and materials in a clear manner, with correct and comprehensible terms Facilitating meetings to achieve consensus and foster cooperation Preparing and writing business correspondence Adaptability | Handling Stress Being flexible and working effectively in a fast paced, changing and stressful environment Prioritizing multiple tasks and adjusting as necessary Developing resiliency by maintaining energy, tenacity, and continuously providing compassionate care to fulfill correctional nursing responsibilities SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The JHS Facilities are a 24-hour, 7 day a week locked facility, incumbents must be able to work and provide on-call coverage on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS For detailed information on Supervising Comprehensive Care Nurse minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions, click here. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the minimum and desirable knowledge, skills and abilities. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel (AAP) | Application Rating (Weighted 100%) A panel of job knowledge experts will thoroughly screen and evaluate the application and supplemental questions for job knowledge, competencies and related experience described above. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection process. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SUPERVISING COMPREHENSIVE CARE NURSE Juvenile Health Services (JHS) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 19 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 17). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $0.75 cents per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 18). Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. This recruitment will establish an Open eligible list. This list will be used to fill current and future Supervising Comprehensive Care Nurse positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Juvenile Health Services (JHS) program has two clinics--Juvenile Hall Health Clinic and Orangewood Children and Family Center Health Clinic. JHS provides medical, dental, nursing, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by Probation and Social Services Agency Departments and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Supervising Comprehensive Care Nurse (CCN) is responsible for basic and emergency services for approximately 250 youth per day, and over 3000 youth per year. Responsibilities of the Supervising CCN will include but are not limited to: Overseeing routine and emergency nursing services provided to patients on a 24-hour basis and ensuring services are rendered according to established nursing protocols, agency policies, procedures and guidelines and the HCA Code of Conduct Supervising, mentoring and serving as a resource/guide to the Senior CCNs Identifying staff needs and helping develop and improve staff skills to maintain and meet nursing competencies Maintaining current knowledge of federal, state, and local laws, regulations, policies and procedures which govern CHS operations, including Title 15 and Title 22 mandates Working collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring, and retention of nursing staff Serving as a liaison between various entities that work with CHS May perform other job-related duties as needed DESIRABLE QUALIFICATIONS The ideal candidate will have four (4) or more years of experience working in a correctional and/or emergency shelter care type setting, and two (2) or more years of experience supervising clinical and/or nursing staff. The ideal candidate will also demonstrate the following: Professional & Technical Expertise | Safety Focus | Using Technology Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e., 5150, 5250, etc.) Identifying inefficiencies in the nursing unit such as those involving medical supplies and medications Reducing correctional-related liability and risks by being compliant with Federal and State laws and mandated standards Being alert and aware of any environmental hazards, personal safety, and security while providing care and/or treatment to medical and mental health clients Having the ability to testify competently if subpoenaed by court Researching and seeking information about quality improvement in nursing services from relevant correctional and regulatory sources Using technology and other healthcare related systems effectively Leadership | Coaching & Developing Others Teaching nursing staff to provide patient-centered care with sensitivity and respect for the diversity of youth housed in these settings Promoting a high morale culture by valuing nursing staff and their contributions Acting as an effective role model, coach and resource to all nursing staff Supervising and directing nursing staff in carrying out and prioritizing essential nursing functions to achieve quality patient outcomes and CHS Program goals Collaborating with Human Resource Services to address employee performance Reaching out to nursing staff and actively listening to comments, concerns and questions to improve team performance Written & Oral Communication Skills Working and communicating effectively with various levels of an organization Presenting written and verbal correspondence, reports and materials in a clear manner, with correct and comprehensible terms Facilitating meetings to achieve consensus and foster cooperation Preparing and writing business correspondence Adaptability | Handling Stress Being flexible and working effectively in a fast paced, changing and stressful environment Prioritizing multiple tasks and adjusting as necessary Developing resiliency by maintaining energy, tenacity, and continuously providing compassionate care to fulfill correctional nursing responsibilities SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The JHS Facilities are a 24-hour, 7 day a week locked facility, incumbents must be able to work and provide on-call coverage on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS For detailed information on Supervising Comprehensive Care Nurse minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions, click here. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the minimum and desirable knowledge, skills and abilities. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel (AAP) | Application Rating (Weighted 100%) A panel of job knowledge experts will thoroughly screen and evaluate the application and supplemental questions for job knowledge, competencies and related experience described above. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection process. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CAREER DESCRIPTION Information Technology Services, IT Systems Technician II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list and will be used to fill current and future IT Systems Technician II positions within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. QUALITY MANAGEMENT SERVICES HCA Quality Management Services (QMS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS’ two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. THE OPPORTUNITY There are immediate IT Systems Technician II vacancies within the Quality Management Services (QMS) department. QMS is seeking to hire qualified candidates who are self-motivated, capable of multi-tasking and function well within a team environment. Responsibilities of the IT System Technician II will include, but are not limited to: Test MHRS reports and new or modified Integrated Records Information System (IRIS) database functionality Support, design, maintain and implement functions related to IRIS system Train front end County, contract providers office, and clinical staff on the different applications that are used within IRIS Coordinate billing system design with MHRS programs and HCA IT based on State and Federal requirements for Medi-cal, Medicare, and other 3rd party health plans Receive calls at help-desk from staff, assist callers with computer-related questions or escalate calls to the next level of support Create and manage workflow documents to describe MHRS processes Coordinate with other HCA departments to elicit business needs and manage user profiles Analyze billing related items pertaining to back office functions Work closely with HCA IT to ensure IRIS system remains compliant with changing processes and/or State regulations Plan, organize and prioritize workload to ensure service levels and deadlines are met Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of professional experience working with Cerner (IRIS) or another similar electronic health record (EHR) database. In addition, the ideal candidate will possess the ability, knowledge and/or experience in the following core competencies: Professional & Technical Experience | Using Technology Understand Cerner (IRIS) applications and other related tools Principles, methods and techniques used in testing business applications Methods and techniques of evaluating business requirements to provide technology solutions Develop, maintain, test and troubleshoot program structures Troubleshoot and repair variety of application issues with appropriate testing methods Work with Electronic Health Record (EHR) or other related IT healthcare systems Understand basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, risk management, and successful completions Prepare and process electronically generated medical billing claims Understand requirements for Short Doyle Medi-Cal (Mental Health and Drug Medi-Cal) Understand, interpret and apply provisions of federal, state and local regulations to the administration of HCA, MHRS Critical Thinking l Decision Making Gather and logically evaluate information to draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Demonstrate sound judgment while developing custom processes and meeting legal and internal requirements in an effective and efficient manner Research and implement viable solutions Identify and successfully resolve issues and problems efficiently Building & Maintaining Relationships | Customer Focus Establish and maintain effective working relationships and continuously work to improve relationships, contacts and networks Respond quickly, courteously, and proficiently to incidents and customer service requests Apply principles and practices of excellent customer service in an IT environment Maintain productive working relationship with multiple system stakeholders including customers and management Work together as a team to accomplish shared objectives/goals Ask clarifying questions and assist users in providing specific details regarding technical issues/problems Oral Communication Skills | Writing | Informing Develop and present technical documentation and training materials in a clear manner Communicate technical information to a wide variety of users effectively, clearly and persuasively Effectively communicate complex rules and regulations to those unfamiliar with county policies and procedures Provide information that is timely, understandable and appropriate to the needs of others Adaptability | Establish Credibility | Learning Agility Plan, organize, and prioritize work to ensure deadlines are met Adapt quickly to changes in policies, procedures, and assignments and responds to change in a positiive manner Seek and use feedback on how to improve performance Takes responsibility for one's actions Build trust through reliability MINIMUM QUALIFICATIONS Click here to learn about the minimum qualifications for the IT Systems Technician II position, including physical and environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral panel of job knowledge experts. Each applicant’s rating will be based on responses to a series of structured questions designed to elicit the applicant’s qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions.For specific information pertaining to this recruitment, please contact Mariah Cuellar at (714) 834-3179 or MCuellar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Information Technology Services, IT Systems Technician II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list and will be used to fill current and future IT Systems Technician II positions within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. QUALITY MANAGEMENT SERVICES HCA Quality Management Services (QMS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS’ two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. THE OPPORTUNITY There are immediate IT Systems Technician II vacancies within the Quality Management Services (QMS) department. QMS is seeking to hire qualified candidates who are self-motivated, capable of multi-tasking and function well within a team environment. Responsibilities of the IT System Technician II will include, but are not limited to: Test MHRS reports and new or modified Integrated Records Information System (IRIS) database functionality Support, design, maintain and implement functions related to IRIS system Train front end County, contract providers office, and clinical staff on the different applications that are used within IRIS Coordinate billing system design with MHRS programs and HCA IT based on State and Federal requirements for Medi-cal, Medicare, and other 3rd party health plans Receive calls at help-desk from staff, assist callers with computer-related questions or escalate calls to the next level of support Create and manage workflow documents to describe MHRS processes Coordinate with other HCA departments to elicit business needs and manage user profiles Analyze billing related items pertaining to back office functions Work closely with HCA IT to ensure IRIS system remains compliant with changing processes and/or State regulations Plan, organize and prioritize workload to ensure service levels and deadlines are met Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of professional experience working with Cerner (IRIS) or another similar electronic health record (EHR) database. In addition, the ideal candidate will possess the ability, knowledge and/or experience in the following core competencies: Professional & Technical Experience | Using Technology Understand Cerner (IRIS) applications and other related tools Principles, methods and techniques used in testing business applications Methods and techniques of evaluating business requirements to provide technology solutions Develop, maintain, test and troubleshoot program structures Troubleshoot and repair variety of application issues with appropriate testing methods Work with Electronic Health Record (EHR) or other related IT healthcare systems Understand basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, risk management, and successful completions Prepare and process electronically generated medical billing claims Understand requirements for Short Doyle Medi-Cal (Mental Health and Drug Medi-Cal) Understand, interpret and apply provisions of federal, state and local regulations to the administration of HCA, MHRS Critical Thinking l Decision Making Gather and logically evaluate information to draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Demonstrate sound judgment while developing custom processes and meeting legal and internal requirements in an effective and efficient manner Research and implement viable solutions Identify and successfully resolve issues and problems efficiently Building & Maintaining Relationships | Customer Focus Establish and maintain effective working relationships and continuously work to improve relationships, contacts and networks Respond quickly, courteously, and proficiently to incidents and customer service requests Apply principles and practices of excellent customer service in an IT environment Maintain productive working relationship with multiple system stakeholders including customers and management Work together as a team to accomplish shared objectives/goals Ask clarifying questions and assist users in providing specific details regarding technical issues/problems Oral Communication Skills | Writing | Informing Develop and present technical documentation and training materials in a clear manner Communicate technical information to a wide variety of users effectively, clearly and persuasively Effectively communicate complex rules and regulations to those unfamiliar with county policies and procedures Provide information that is timely, understandable and appropriate to the needs of others Adaptability | Establish Credibility | Learning Agility Plan, organize, and prioritize work to ensure deadlines are met Adapt quickly to changes in policies, procedures, and assignments and responds to change in a positiive manner Seek and use feedback on how to improve performance Takes responsibility for one's actions Build trust through reliability MINIMUM QUALIFICATIONS Click here to learn about the minimum qualifications for the IT Systems Technician II position, including physical and environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral panel of job knowledge experts. Each applicant’s rating will be based on responses to a series of structured questions designed to elicit the applicant’s qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions.For specific information pertaining to this recruitment, please contact Mariah Cuellar at (714) 834-3179 or MCuellar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION RESEARCH ANALYST IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Research Analyst IV vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Emergency Medical Services (EMS) mission is to plan, coordinate, and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. EMS provides medical direction and protocols for Orange County’s emergency response teams including EMTs, paramedics and nurses. The agency also oversees certification and licensure testing for EMS personnel, permits all emergency medical services agencies within the county, and designates hospital emergency departments, trauma, and specialty centers to receive ambulance patients. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation, and evidence-based data are the EMS program's major strengths. Strategy & Special Projects - Research (SSP-Research) mission is to conduct research, assessment, and provide technical support to all service areas and top management in the Agency using complex statistical (SPSS, R), dashboard data analytics (e.g., ESRI, Tableau, Insights) and geographical information systems (GIS) mapping software packages. Population health focus areas include demographic and geographic disparities in leading causes of morbidity and mortality, suicide, drug/alcohol misuse, premature mortality, life expectancy, and birth outcomes using vital statistics (i.e., Birth and Death data) as well as Emergency Department and Hospitalization data for Orange County. THE OPPORTUNITY There are two (2) immediate vacancies within HCA: one (1) with Emergency Medical Services (EMS) and one (1) with Strategy and Special Projects (SSP). Both positions perform a range of data analytics and technology driven duties. Research Analyst IV - EMS This position will be primarily responsible for tracking, reporting, and mapping Orange County statistics as they relate to trauma care and EMS incidents. Other job duties include, but are not limited to: Evaluate and modify the Orange County Trauma Registry by integrating trauma center registry databases and EMS patient care incidents recorded in the Orange County Medical Emergency Data System (OC-MEDS) Validate the quality of trauma registry data and implement solutions for improvement Independently design complex research and quality improvement projects Coordinate with EMS Managers to develop and maintain EMS dashboards with interactive graphs, tables and tools Verify the statistical calculations, content and format to display public reporting data in real-time Develop reports for the EMS Medical Director based on population-based injury surveillance data including types of injuries sustained, mechanism, severity, patient-characteristics & outcomes Advises on the significance of preliminary and final recommendations of injury surveillance data Research Analyst IV - SSP This position will be primarily responsible for tracking, reporting, and mapping vital Birth and Death statistics in Orange County. Other job duties include, but are not limited to: Track, report, and map vital Birth and Death statistics in Orange County Monitor mortality data with respect to leading causes of premature death, suicide, drug/alcohol misuse and COVID-19 deaths on an ongoing basis Analyze and track emergency department visits and hospitalizations as part of ongoing surveillance of leading causes of morbidity and mortality in Orange County Use Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of key health indicators and other social determinants of health DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have health care data management and/or Electronic Health Record (EHR) data experience. In addition to the above, the ideal candidate will also possess extensive knowledge, experience, skills, and abilities in the following core competencies: Professional & Technical Expertise Thorough knowledge of and experience with developing research studies/program evaluation projects in an applied setting Understanding and applying the principles of the reliability and validity for developing and/or evaluating assessments/questionnaires Using research methods in community settings and adapting or tailoring methods for application in other settings Understanding and applying the regulations to program implementation and data/outcome reporting Experience with technical report and/or scientific manuscript writing Designing and implementing surveys to collect primary data Analyzing & Interpreting Data l Using Technology Working with/querying complex data collection/management systems, including understanding and utilizing computer programming and processing methods to generate, organize, and display a variety of complex research data Experience applying statistical analysis procedures (e.g. descriptive statistics, inferential statistics), and organizing statistical information into reports, tables, charts, and graphs Using Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of various key health indicators and social determinants of health Using advanced statistical data mining techniques to uncover patterns in the data that will improve performance, provide recommendations for program improvement, and quantitatively monitor future impact of program improvement initiatives Developing data visualizations and interactive dashboards to communicate findings and insights to a non-technical audience Presentation Skill | Writing | Oral Communication Organizing and delivering public presentations that effectively inform or persuade diverse audiences Summarizing and presenting complex statistical information to management and/or technical and non-technical audiences both verbally and in writing Using professional communication skills to facilitate meetings and trainings with internal and external stakeholders Writing clearly and concisely using correct vocabulary, grammar, and sentence structure Composing informative memos, e-mails, formal correspondence, reports, and other documents Building & Maintaining Relationships Developing and maintaining productive relationships with various levels of management, peers, staff, and community partners Integrating with the larger organizational team given the role required, sharing resources, responding to requests from other parts of the organization, and supporting the agency's agenda Leadership & Developing Others Leading projects independently or acting as a lead with team members Assisting with training new Research Analysts Providing mentorship to support staff and new team members MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical & Mental Requirements Possess vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; independent body mobility sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/mouse and use other office equipment such as a stapler, telephone and photocopy machine. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Research Analyst IV vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Emergency Medical Services (EMS) mission is to plan, coordinate, and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. EMS provides medical direction and protocols for Orange County’s emergency response teams including EMTs, paramedics and nurses. The agency also oversees certification and licensure testing for EMS personnel, permits all emergency medical services agencies within the county, and designates hospital emergency departments, trauma, and specialty centers to receive ambulance patients. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation, and evidence-based data are the EMS program's major strengths. Strategy & Special Projects - Research (SSP-Research) mission is to conduct research, assessment, and provide technical support to all service areas and top management in the Agency using complex statistical (SPSS, R), dashboard data analytics (e.g., ESRI, Tableau, Insights) and geographical information systems (GIS) mapping software packages. Population health focus areas include demographic and geographic disparities in leading causes of morbidity and mortality, suicide, drug/alcohol misuse, premature mortality, life expectancy, and birth outcomes using vital statistics (i.e., Birth and Death data) as well as Emergency Department and Hospitalization data for Orange County. THE OPPORTUNITY There are two (2) immediate vacancies within HCA: one (1) with Emergency Medical Services (EMS) and one (1) with Strategy and Special Projects (SSP). Both positions perform a range of data analytics and technology driven duties. Research Analyst IV - EMS This position will be primarily responsible for tracking, reporting, and mapping Orange County statistics as they relate to trauma care and EMS incidents. Other job duties include, but are not limited to: Evaluate and modify the Orange County Trauma Registry by integrating trauma center registry databases and EMS patient care incidents recorded in the Orange County Medical Emergency Data System (OC-MEDS) Validate the quality of trauma registry data and implement solutions for improvement Independently design complex research and quality improvement projects Coordinate with EMS Managers to develop and maintain EMS dashboards with interactive graphs, tables and tools Verify the statistical calculations, content and format to display public reporting data in real-time Develop reports for the EMS Medical Director based on population-based injury surveillance data including types of injuries sustained, mechanism, severity, patient-characteristics & outcomes Advises on the significance of preliminary and final recommendations of injury surveillance data Research Analyst IV - SSP This position will be primarily responsible for tracking, reporting, and mapping vital Birth and Death statistics in Orange County. Other job duties include, but are not limited to: Track, report, and map vital Birth and Death statistics in Orange County Monitor mortality data with respect to leading causes of premature death, suicide, drug/alcohol misuse and COVID-19 deaths on an ongoing basis Analyze and track emergency department visits and hospitalizations as part of ongoing surveillance of leading causes of morbidity and mortality in Orange County Use Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of key health indicators and other social determinants of health DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have health care data management and/or Electronic Health Record (EHR) data experience. In addition to the above, the ideal candidate will also possess extensive knowledge, experience, skills, and abilities in the following core competencies: Professional & Technical Expertise Thorough knowledge of and experience with developing research studies/program evaluation projects in an applied setting Understanding and applying the principles of the reliability and validity for developing and/or evaluating assessments/questionnaires Using research methods in community settings and adapting or tailoring methods for application in other settings Understanding and applying the regulations to program implementation and data/outcome reporting Experience with technical report and/or scientific manuscript writing Designing and implementing surveys to collect primary data Analyzing & Interpreting Data l Using Technology Working with/querying complex data collection/management systems, including understanding and utilizing computer programming and processing methods to generate, organize, and display a variety of complex research data Experience applying statistical analysis procedures (e.g. descriptive statistics, inferential statistics), and organizing statistical information into reports, tables, charts, and graphs Using Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of various key health indicators and social determinants of health Using advanced statistical data mining techniques to uncover patterns in the data that will improve performance, provide recommendations for program improvement, and quantitatively monitor future impact of program improvement initiatives Developing data visualizations and interactive dashboards to communicate findings and insights to a non-technical audience Presentation Skill | Writing | Oral Communication Organizing and delivering public presentations that effectively inform or persuade diverse audiences Summarizing and presenting complex statistical information to management and/or technical and non-technical audiences both verbally and in writing Using professional communication skills to facilitate meetings and trainings with internal and external stakeholders Writing clearly and concisely using correct vocabulary, grammar, and sentence structure Composing informative memos, e-mails, formal correspondence, reports, and other documents Building & Maintaining Relationships Developing and maintaining productive relationships with various levels of management, peers, staff, and community partners Integrating with the larger organizational team given the role required, sharing resources, responding to requests from other parts of the organization, and supporting the agency's agenda Leadership & Developing Others Leading projects independently or acting as a lead with team members Assisting with training new Research Analysts Providing mentorship to support staff and new team members MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical & Mental Requirements Possess vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; independent body mobility sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/mouse and use other office equipment such as a stapler, telephone and photocopy machine. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nutritionist II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAM Nutrition Services is the County’s major resource for nutrition information, providing a number of services that improve the health of Orange County residents. The program provides information on healthy eating and physical activity through the Women, Infants, and Children (WIC) and CalFresh Healthy Living programs. Other services include detention facility inspections and nutritional consults as well as partnership with multiple programs throughout the County. THE OPPORTUNITY The Public Health Nutritionist II is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. Job duties include, but are not limited to: Develop the nutrition education and training plan, which includes identifying nutrition topics and curricula for clients and staff, and developing lessons plans/group or online classes/counseling modules and all associated materials Provide actual training and conduct quality assurance to ensure compliance to the lessons developed Provide content for program communications such as articles, social media messages, bulletin boards and other mediums Work with internal and external partners, subcontractors, and community to support the implementation of the integrated work plan Provide technical support and training to community/resident leaders and partners that serve the target population Provide key support to senior program staff in the planning, initiation, and evaluation of future nutrition projects by assessing comprehension, practices, and opportunities DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietitian with at least one (1) year of experience working in a public health related program. In addition, the ideal candidate will possess extensive knowledge, experience, skills, and abilities in the following competencies: Professional & Technical Expertise l Legal & Regulatory Navigation l Using Technology Maintaining normal, therapeutic, and public health nutrition programs including current research and the food system Providing nutrition care and services to populations and individuals at each stage of life and for a range of clinical and socio-economic conditions. Incorporating public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Assessing, planning, implementing, and evaluating activities, projects, and programs to meet defined public health measures Monitoring nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness, and compliance Utilizing digital media software to create brochures, pamphlets, flyers, and instructional aides Creating social media campaigns for outreach, engagement, and awareness Proficient in Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint Leadership | Managing Performance Providing strong leadership by creating a productive work environment and facilitating and demonstrating teamwork and cooperation Applying effective facilitation skills to engage, inspire, and motivate staff and strategic partners Operating assignments and work plans with a high level of autonomy and independence Managing workload effectively, following directions and meeting program deadlines Building & Maintaining Relationships Interacting with mid and high-level managers and government officials, directors, community leaders and other health professionals, educators, and the public for the purpose of offering services Collaborating with internal and external stakeholders to accomplish projects and goals to ensure timely completion and quality product Critical Thinking | Decision Making l Innovative Problem Solving Ability to assess needs, develop original ideas, and employ creative problem-solving methods Applying, planning, managing, and evaluating techniques for public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Analyzing evaluation results to ascertain program effectiveness and recommending methods for improvements Providing critical and relevant information to program management in a timely manner Being adaptable and flexible while maintaining a focus on program quality of care and service Written & Oral Communication l Presentation Skill l Informing Ensuring all aspects of education are culturally competent and literacy level appropriate Developing and delivering effective written and verbal communication with various audiences Developing and implementing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Presenting and delivering information clearly and in an organized manner MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future Public Health Nutritionist II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services , Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAM Nutrition Services is the County’s major resource for nutrition information, providing a number of services that improve the health of Orange County residents. The program provides information on healthy eating and physical activity through the Women, Infants, and Children (WIC) and CalFresh Healthy Living programs. Other services include detention facility inspections and nutritional consults as well as partnership with multiple programs throughout the County. THE OPPORTUNITY The Public Health Nutritionist II is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. Job duties include, but are not limited to: Develop the nutrition education and training plan, which includes identifying nutrition topics and curricula for clients and staff, and developing lessons plans/group or online classes/counseling modules and all associated materials Provide actual training and conduct quality assurance to ensure compliance to the lessons developed Provide content for program communications such as articles, social media messages, bulletin boards and other mediums Work with internal and external partners, subcontractors, and community to support the implementation of the integrated work plan Provide technical support and training to community/resident leaders and partners that serve the target population Provide key support to senior program staff in the planning, initiation, and evaluation of future nutrition projects by assessing comprehension, practices, and opportunities DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietitian with at least one (1) year of experience working in a public health related program. In addition, the ideal candidate will possess extensive knowledge, experience, skills, and abilities in the following competencies: Professional & Technical Expertise l Legal & Regulatory Navigation l Using Technology Maintaining normal, therapeutic, and public health nutrition programs including current research and the food system Providing nutrition care and services to populations and individuals at each stage of life and for a range of clinical and socio-economic conditions. Incorporating public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Assessing, planning, implementing, and evaluating activities, projects, and programs to meet defined public health measures Monitoring nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness, and compliance Utilizing digital media software to create brochures, pamphlets, flyers, and instructional aides Creating social media campaigns for outreach, engagement, and awareness Proficient in Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint Leadership | Managing Performance Providing strong leadership by creating a productive work environment and facilitating and demonstrating teamwork and cooperation Applying effective facilitation skills to engage, inspire, and motivate staff and strategic partners Operating assignments and work plans with a high level of autonomy and independence Managing workload effectively, following directions and meeting program deadlines Building & Maintaining Relationships Interacting with mid and high-level managers and government officials, directors, community leaders and other health professionals, educators, and the public for the purpose of offering services Collaborating with internal and external stakeholders to accomplish projects and goals to ensure timely completion and quality product Critical Thinking | Decision Making l Innovative Problem Solving Ability to assess needs, develop original ideas, and employ creative problem-solving methods Applying, planning, managing, and evaluating techniques for public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Analyzing evaluation results to ascertain program effectiveness and recommending methods for improvements Providing critical and relevant information to program management in a timely manner Being adaptable and flexible while maintaining a focus on program quality of care and service Written & Oral Communication l Presentation Skill l Informing Ensuring all aspects of education are culturally competent and literacy level appropriate Developing and delivering effective written and verbal communication with various audiences Developing and implementing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Presenting and delivering information clearly and in an organized manner MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Ventura County Health Care Agency
Ventura, CA, USA
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Mar 05, 2024
Full Time
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.