Ventura County Health Care Agency
Ventura, CA, USA
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Mar 05, 2024
Full Time
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: Non-represented, no union affiliation. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter. Are you service-minded with strong facilitation, change management and leadership skills? Are you able to empower teams to work towards a shared vision? Would you like to apply your knowledge of management to improve watershed health in your community? You may be the Watershed Operations and Maintenance Division Manager we are seeking! The Program The Watershed Operations and Maintenance (WOM) Division is a Division within the Bureau’s Operations & Maintenance Group. This Division houses the Natural Systems Program, the Green Infrastructure Maintenance Team, the Bureau’s Asset Ownership Determination Program and the City’s participation in FEMA’s Community Rating System. This Division is responsible for maintaining, assessing, evaluating, and restoring the built and natural stormwater infrastructure as part of the City’s multiple wastewater management systems to improve watershed resiliency, protect public health, to meet our community’s needs, and to comply with federal, state and local regulations. This Division fulfills a critical role in the Bureau’s and City’s Asset Management approach to optimize capital and operational resources for long-term effectiveness of our infrastructure systems. This Division is supported by Bureau Strategy, Planning and Capital Project Groups in integrated teams to deliver quality projects and services to our ratepayers. The Watershed O&M Division cultivates partnerships with other organizations and agencies to leverage resources and to protect the Bureau's investments in green and grey infrastructure across the City. The Position The City of Portland Bureau of Environmental Services (BES) is seeking a Watershed Operations and Maintenance Division Manager to lead a team of 25 technical and managerial staff who operate and maintain built and natural stormwater infrastructure across Portland. This position provides direction to staff and subordinate supervisors to ensure the work is coordinated within the team and within the broader bureau and city goals. This position also collaborates with upper-level bureau managers to develop strategies, policies, and initiatives to implement the BES Strategic Plan and the bureau’s Racial Equity Plan. This position participates in developing outcomes that are sustainable and equitable across the communities we serve, including our workforce community. This position mentors the staff and subordinate supervisors, develops and tracks annual budgets and oversees staff who manage programs and projects. This position also oversees the development of process improvements and efficiencies. What you’ll get to do: Be a change agent to define responsibilities, integrate roles and build trust across work teams in infrastructure bureaus, particularly related to natural resource service delivery and stormwater management in the right-of-way. Participate on Bureau-wide governance teams to make decisions about bureau investments, including the bureau’s 5-year $1 billion capital improvement program. These governance committees provide guidance, transparency, and accountability in the development of the Capital Improvement Program and the Operational Budgets. Develop and lead a cohesive WOM Division by setting division priorities, integrating work across bureau divisions, and ensuring work priorities and bureau goals are met. Implement equity principles to maintain an inclusive and welcoming workforce environment that offers professional satisfaction and development. Direct and empower a team of supervisors and skilled professionals who operate, monitor, and maintain, the city’s dispersed and interconnected stormwater system. Mentor staff by providing coaching, training, and incentives, and participate in programs that promote workplace diversity, improved management skills, and a positive employee work environment. Facilitate, lead and contribute to organizational and operational improvements as the city transitions to a new form of government, particularly related to climate resiliency, stormwater and green asset business lines. Cultivate relationships and work collaboratively with other workgroups, other bureaus, and local, state, and federal agencies to develop policies, assessments, and practices to protect natural resources, and represent the City on regional and statewide environmental issues. An ideal candidate will demonstrate through direct or transferrable experience: The ability to manage subordinate managers and staff that comprise a high-performance team that focuses on the day-to-day management and maintenance of the city’s stormwater collection and treatment systems. Management includes setting staff priorities, mentoring staff, evaluating performance, providing opportunities, guidance and resources, and administering discipline when needed. The ability to develop and manage program, project, and staffing budgets in a municipal or nonprofit setting. The ability to demonstrate a thorough knowledge of local, state, and federal environmental laws and how to meet these regulations. The ability to identify and advocate for transparency and accountability to improve workflow and effectiveness. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Our BES Equity Plan can be found here: download (portland.gov) Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their cover letter and resumé how their education, training, and/or experience meet each of the following minimum qualifications: Skill in leading, managing, and inspiring diverse teams that manage or maintain infrastructure, particularly green or stormwater infrastructure. Knowledge and understanding of the impacts of systemic oppression on historically marginalized and socially vulnerable communities and experience applying diversity, equity, and inclusion principles to mitigate such impacts in programs, projects, and workforce development and recruitment.Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations, and enable others to do the same. Ability to establish and maintain effective working relationships, and ability to show tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.Ability to communicate effectively, both verbally and in writing to present information, proposals, and recommendations clearly and persuasively to staff, upper management, elected officials, and in public settings. Additional Requirements Six years of progressively responsible experience developing, implementing, overseeing and/or managing complex multidisciplinary environmental programs, and/or projects, stormwater or natural area maintenance activities and personnel functions within an organizational unit, including a minimum of five years in a supervisory role. Two years of experience in successful change management through collaboration, building trust, and supporting decision-making at the level closest to the work. The Recruitment Process STEP 1: Apply online between March 18 , 2024 - April 15, 2024 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 15, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 22, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 19, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: Non-represented, no union affiliation. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume and cover letter. Are you service-minded with strong facilitation, change management and leadership skills? Are you able to empower teams to work towards a shared vision? Would you like to apply your knowledge of management to improve watershed health in your community? You may be the Watershed Operations and Maintenance Division Manager we are seeking! The Program The Watershed Operations and Maintenance (WOM) Division is a Division within the Bureau’s Operations & Maintenance Group. This Division houses the Natural Systems Program, the Green Infrastructure Maintenance Team, the Bureau’s Asset Ownership Determination Program and the City’s participation in FEMA’s Community Rating System. This Division is responsible for maintaining, assessing, evaluating, and restoring the built and natural stormwater infrastructure as part of the City’s multiple wastewater management systems to improve watershed resiliency, protect public health, to meet our community’s needs, and to comply with federal, state and local regulations. This Division fulfills a critical role in the Bureau’s and City’s Asset Management approach to optimize capital and operational resources for long-term effectiveness of our infrastructure systems. This Division is supported by Bureau Strategy, Planning and Capital Project Groups in integrated teams to deliver quality projects and services to our ratepayers. The Watershed O&M Division cultivates partnerships with other organizations and agencies to leverage resources and to protect the Bureau's investments in green and grey infrastructure across the City. The Position The City of Portland Bureau of Environmental Services (BES) is seeking a Watershed Operations and Maintenance Division Manager to lead a team of 25 technical and managerial staff who operate and maintain built and natural stormwater infrastructure across Portland. This position provides direction to staff and subordinate supervisors to ensure the work is coordinated within the team and within the broader bureau and city goals. This position also collaborates with upper-level bureau managers to develop strategies, policies, and initiatives to implement the BES Strategic Plan and the bureau’s Racial Equity Plan. This position participates in developing outcomes that are sustainable and equitable across the communities we serve, including our workforce community. This position mentors the staff and subordinate supervisors, develops and tracks annual budgets and oversees staff who manage programs and projects. This position also oversees the development of process improvements and efficiencies. What you’ll get to do: Be a change agent to define responsibilities, integrate roles and build trust across work teams in infrastructure bureaus, particularly related to natural resource service delivery and stormwater management in the right-of-way. Participate on Bureau-wide governance teams to make decisions about bureau investments, including the bureau’s 5-year $1 billion capital improvement program. These governance committees provide guidance, transparency, and accountability in the development of the Capital Improvement Program and the Operational Budgets. Develop and lead a cohesive WOM Division by setting division priorities, integrating work across bureau divisions, and ensuring work priorities and bureau goals are met. Implement equity principles to maintain an inclusive and welcoming workforce environment that offers professional satisfaction and development. Direct and empower a team of supervisors and skilled professionals who operate, monitor, and maintain, the city’s dispersed and interconnected stormwater system. Mentor staff by providing coaching, training, and incentives, and participate in programs that promote workplace diversity, improved management skills, and a positive employee work environment. Facilitate, lead and contribute to organizational and operational improvements as the city transitions to a new form of government, particularly related to climate resiliency, stormwater and green asset business lines. Cultivate relationships and work collaboratively with other workgroups, other bureaus, and local, state, and federal agencies to develop policies, assessments, and practices to protect natural resources, and represent the City on regional and statewide environmental issues. An ideal candidate will demonstrate through direct or transferrable experience: The ability to manage subordinate managers and staff that comprise a high-performance team that focuses on the day-to-day management and maintenance of the city’s stormwater collection and treatment systems. Management includes setting staff priorities, mentoring staff, evaluating performance, providing opportunities, guidance and resources, and administering discipline when needed. The ability to develop and manage program, project, and staffing budgets in a municipal or nonprofit setting. The ability to demonstrate a thorough knowledge of local, state, and federal environmental laws and how to meet these regulations. The ability to identify and advocate for transparency and accountability to improve workflow and effectiveness. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Our BES Equity Plan can be found here: download (portland.gov) Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their cover letter and resumé how their education, training, and/or experience meet each of the following minimum qualifications: Skill in leading, managing, and inspiring diverse teams that manage or maintain infrastructure, particularly green or stormwater infrastructure. Knowledge and understanding of the impacts of systemic oppression on historically marginalized and socially vulnerable communities and experience applying diversity, equity, and inclusion principles to mitigate such impacts in programs, projects, and workforce development and recruitment.Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations, and enable others to do the same. Ability to establish and maintain effective working relationships, and ability to show tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.Ability to communicate effectively, both verbally and in writing to present information, proposals, and recommendations clearly and persuasively to staff, upper management, elected officials, and in public settings. Additional Requirements Six years of progressively responsible experience developing, implementing, overseeing and/or managing complex multidisciplinary environmental programs, and/or projects, stormwater or natural area maintenance activities and personnel functions within an organizational unit, including a minimum of five years in a supervisory role. Two years of experience in successful change management through collaboration, building trust, and supporting decision-making at the level closest to the work. The Recruitment Process STEP 1: Apply online between March 18 , 2024 - April 15, 2024 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 15, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 22, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 4/15/2024 11:59 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Program Manager (Quality Improvement) Job Description Department(s): Quality Improvement Reports to: Director II FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 11, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's Health Plan and Health Equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the State of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Work directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA Consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure annual QI program, workplan and evaluation is monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation Meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee Meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in a Health Care or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4457 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0eb1f22ec0118a4689f8f80a770ed9b3
Mar 08, 2024
Full Time
Program Manager (Quality Improvement) Job Description Department(s): Quality Improvement Reports to: Director II FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, December 11, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's Health Plan and Health Equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the State of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Work directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA Consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure annual QI program, workplan and evaluation is monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation Meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee Meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in a Health Care or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4457 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0eb1f22ec0118a4689f8f80a770ed9b3
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44372 Open to all qualified persons. Posted 10/03/2023 Recruiter: ANA MARIA ORNELLAS Phone: (775)684-0151 Email: aornellas@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians. Clinical Program Manager I's work in a relatively small program or cluster of programs. This position supports SOUTHERN NEVADA ADULT MENTAL HEALTH SERVICES (SNAMHS) and is located at our West Las Vegas Clinic in Las Vegas. The position serves as an Outpatient Intensive Service Coordination Team Lead for court programs and staff development and training. The incumbent will develop budget requests and justifications; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; understand and manage the public relations issues associated with assigned programs; and balance conflicting organizational priorities. The Manager will also supervise a range of health care professionals, anywhere from 20 to 30+ employees. SNAMHS is an exciting place to work with emphasis on utilizing the recovery model, developing innovative programs, increasing consumer and family involvement, educating the public through a variety of activities, and implementing a best practices clinical program. Our Agency's mission is to help adults with mental illness improve their quality of life. Through a team approach, we provide innovative inpatient and outpatient mental health services for the Southern Nevada community. We are accredited by the Centers for Medicare and Medicaid Services (CMS) and by the Joint Commission on Accreditation of Health Care Organizations. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position *** Open Until Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 The Behavioral Health Division is offering an excellent employment opportunity with its three (3) Mental Health Program Manager positions: One position in the Mental Health Access Line & Care Management Unit One position in Forensic Services One position in Children's Wraparound Services Two positions in Detention Mental Health PLEASE NOTE: The eligible list resulting from this recruitment may also be used to fill future vacancies within other divisions. Mental Health Access Line & Care Management Unit: The Program Manager over the Mental Health Access Line and Care Management unit oversees and monitors the delivery of mental health services to Medi-Cal beneficiaries county-wide. The Access Line is the main entry point into the system of care where callers are screened and referred for mental health services. The Care Management Unit is responsible for utilization management, ensuring the quality of care, recruiting, contracting, and monitoring network providers, and paying outpatient and inpatient provider claims. Some responsibilities include coordinating with various stakeholders to oversee operations for two distinct lines of business (Specialty Mental Health Services and Non-Specialty Mental Health Services); overseeing recruitment, contract management/budget for network providers; and managing data collection/analysis for program monitoring and improvement. Forensic Services: The Forensic Services Program Manager is responsible for multiple programs that partner with various aspects of the justice system (courts, local police departments, Probation, Public Defender’s office, and District Attorney’s office). Responsibilities include coordination of services with community partners, managing data collection according to funding source requirements, participating in Assisted Outpatient Treatment (AOT) quarterly stakeholder meetings, overseeing service provision of community-based organizations, coordinating services with local custody, and working closely with the Forensics Chief on implementation of Care Court requirements. Children's Wraparound Services The Wraparound Program Manager is responsible for operations of our County-wide Wraparound program and will oversee the work of Wraparound facilitators, our Mentorship program, and our Family Services Coordinator. The selected candidate will be responsible for ongoing training of program staff, implementation of Wraparound services to model fidelity, and coordinating county-wide Wraparound services, including those of contracted providers. In collaboration with the Child Welfare Department, the selected candidate will coordinate the Wraparound care for foster youth and the implementation of the Families First Prevention Services Act (FFPSA) Wraparound Aftercare mandate. In addition, the candidate will provide clinical supervision and oversight of the Mt Diablo Counseling and Wraparound Clinic. Detention Mental Health The Detention Mental Health Program Manager will work under the supervision of the Detention Mental Health Program Chief to promote and monitor behavioral health services for patients at the Martinez Detention Facility, West County Detention Facility and Marsh Creek Detention Facility. The selected candidate will also be responsible for assisting with the development of programs, policies, participating in the quality improvement program, providing direct supervision to clinical staff, leading the clinical team at the adult detention facilities, and collaborating with justice partners and the community to improve the detention mental health delivery system. We are looking for someone who: Handles stress well . You will need to remain calm under pressure while addressing demands from multiple sources Is a team player . You will be responsible for providing effective and supportive feedback to team members Is flexible . You will need to adjust quickly during periods of prolonged stress Is focused . You will need to manage larger program goals without being distracted by less important matters Has a leadership mindset . You will lead a team through service and support of their work and efforts What you will typically be responsible for: Auditing the staff’s adherence to standard work and workflows Providing feedback to the team regarding performance and understanding of workflows Reporting on the team’s compliance with workflows Facilitating improvement meetings, staff meetings, and coaching staff on an individual basis Hiring, training, onboarding new staff, and maintaining personnel folders Developing surveillance strategies for Key Performance Indicators, program requirements, and compliance metrics Reviewing critical clinical practices for patient and staff safety Coordinating program activities with sister agencies across systems A few reasons why you might love this job: You will support the creation and maintenance of a healthcare system that supports patient and staff safety You will work with a highly dedicated and diverse team of professionals who value the service of others You will contribute to a dynamic organization that embraces creativity, learning, and mutual support A few challenges you might face in this job: You will need to provide support and structure for team members who provide direct service to populations experiencing complex needs You will be responsible for analyzing and assessing complex problems that occur across and between professional disciplines You will need to remain focused and organized in a fast pace work environment Competencies Required: Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Leveraging Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Managing & Facilitating Change: Addressing key factors that influence successful organizational change Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Read the complete job description by clicking this link. The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: 1. Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. 2. Positions assigned to manage a mental health clinic or program which requires clinical supervision of staff must possess one of the following professional licenses: Either: a. A valid license issued by the State of California, Board of Behavioral Sciences as a: Licensed Clinical Social Worker (LCSW) , or Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC); or b. A valid license as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Education: Possession of a Master's degree from an accredited college or university with major in psychology, social work, counseling or a closely related field. Experience: Three (3) years of full-time post-licensure experience, or its equivalent, providing mental health services in a behavioral health program or agency, one (1) year of which must have included supervising either a direct care program such as a public mental health clinic or inpatient facility, OR three (3) years of full-time experience or its equivalent, in mental health program administration, one (1) year of which must have included administrative responsibility for mental health programs/services and the supervision of subordinate staff. ** Please be sure to attach your CA Board of Behavioral Sciences license and degree to your application. ** Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Remote Behavioral Consistency Questionnaire: Candidates will provide written responses to a series of writing prompts. The Behavioral Questionnaire is designed to measure a candidate’s knowledge, skills and abilities in job related areas which may include, but are not limited to: Action & Results Focused, Informing, Handling & Resolving Conflict, Leadership, Driving Results, and Managing & Facilitating Change. (Weighted 100%) TENTATIVE EXAM DATES periodically until all positions are filled The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Jenny Nguyen at jenny.d.nguyen@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position *** Open Until Positions Are Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 5% on July 1, 2024 5% on July 1, 2025 The Behavioral Health Division is offering an excellent employment opportunity with its three (3) Mental Health Program Manager positions: One position in the Mental Health Access Line & Care Management Unit One position in Forensic Services One position in Children's Wraparound Services Two positions in Detention Mental Health PLEASE NOTE: The eligible list resulting from this recruitment may also be used to fill future vacancies within other divisions. Mental Health Access Line & Care Management Unit: The Program Manager over the Mental Health Access Line and Care Management unit oversees and monitors the delivery of mental health services to Medi-Cal beneficiaries county-wide. The Access Line is the main entry point into the system of care where callers are screened and referred for mental health services. The Care Management Unit is responsible for utilization management, ensuring the quality of care, recruiting, contracting, and monitoring network providers, and paying outpatient and inpatient provider claims. Some responsibilities include coordinating with various stakeholders to oversee operations for two distinct lines of business (Specialty Mental Health Services and Non-Specialty Mental Health Services); overseeing recruitment, contract management/budget for network providers; and managing data collection/analysis for program monitoring and improvement. Forensic Services: The Forensic Services Program Manager is responsible for multiple programs that partner with various aspects of the justice system (courts, local police departments, Probation, Public Defender’s office, and District Attorney’s office). Responsibilities include coordination of services with community partners, managing data collection according to funding source requirements, participating in Assisted Outpatient Treatment (AOT) quarterly stakeholder meetings, overseeing service provision of community-based organizations, coordinating services with local custody, and working closely with the Forensics Chief on implementation of Care Court requirements. Children's Wraparound Services The Wraparound Program Manager is responsible for operations of our County-wide Wraparound program and will oversee the work of Wraparound facilitators, our Mentorship program, and our Family Services Coordinator. The selected candidate will be responsible for ongoing training of program staff, implementation of Wraparound services to model fidelity, and coordinating county-wide Wraparound services, including those of contracted providers. In collaboration with the Child Welfare Department, the selected candidate will coordinate the Wraparound care for foster youth and the implementation of the Families First Prevention Services Act (FFPSA) Wraparound Aftercare mandate. In addition, the candidate will provide clinical supervision and oversight of the Mt Diablo Counseling and Wraparound Clinic. Detention Mental Health The Detention Mental Health Program Manager will work under the supervision of the Detention Mental Health Program Chief to promote and monitor behavioral health services for patients at the Martinez Detention Facility, West County Detention Facility and Marsh Creek Detention Facility. The selected candidate will also be responsible for assisting with the development of programs, policies, participating in the quality improvement program, providing direct supervision to clinical staff, leading the clinical team at the adult detention facilities, and collaborating with justice partners and the community to improve the detention mental health delivery system. We are looking for someone who: Handles stress well . You will need to remain calm under pressure while addressing demands from multiple sources Is a team player . You will be responsible for providing effective and supportive feedback to team members Is flexible . You will need to adjust quickly during periods of prolonged stress Is focused . You will need to manage larger program goals without being distracted by less important matters Has a leadership mindset . You will lead a team through service and support of their work and efforts What you will typically be responsible for: Auditing the staff’s adherence to standard work and workflows Providing feedback to the team regarding performance and understanding of workflows Reporting on the team’s compliance with workflows Facilitating improvement meetings, staff meetings, and coaching staff on an individual basis Hiring, training, onboarding new staff, and maintaining personnel folders Developing surveillance strategies for Key Performance Indicators, program requirements, and compliance metrics Reviewing critical clinical practices for patient and staff safety Coordinating program activities with sister agencies across systems A few reasons why you might love this job: You will support the creation and maintenance of a healthcare system that supports patient and staff safety You will work with a highly dedicated and diverse team of professionals who value the service of others You will contribute to a dynamic organization that embraces creativity, learning, and mutual support A few challenges you might face in this job: You will need to provide support and structure for team members who provide direct service to populations experiencing complex needs You will be responsible for analyzing and assessing complex problems that occur across and between professional disciplines You will need to remain focused and organized in a fast pace work environment Competencies Required: Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Leveraging Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Managing & Facilitating Change: Addressing key factors that influence successful organizational change Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Read the complete job description by clicking this link. The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: 1. Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. 2. Positions assigned to manage a mental health clinic or program which requires clinical supervision of staff must possess one of the following professional licenses: Either: a. A valid license issued by the State of California, Board of Behavioral Sciences as a: Licensed Clinical Social Worker (LCSW) , or Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC); or b. A valid license as a Psychologist issued by the State of California Department of Consumer Affairs, Board of Psychology. Education: Possession of a Master's degree from an accredited college or university with major in psychology, social work, counseling or a closely related field. Experience: Three (3) years of full-time post-licensure experience, or its equivalent, providing mental health services in a behavioral health program or agency, one (1) year of which must have included supervising either a direct care program such as a public mental health clinic or inpatient facility, OR three (3) years of full-time experience or its equivalent, in mental health program administration, one (1) year of which must have included administrative responsibility for mental health programs/services and the supervision of subordinate staff. ** Please be sure to attach your CA Board of Behavioral Sciences license and degree to your application. ** Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Remote Behavioral Consistency Questionnaire: Candidates will provide written responses to a series of writing prompts. The Behavioral Questionnaire is designed to measure a candidate’s knowledge, skills and abilities in job related areas which may include, but are not limited to: Action & Results Focused, Informing, Handling & Resolving Conflict, Leadership, Driving Results, and Managing & Facilitating Change. (Weighted 100%) TENTATIVE EXAM DATES periodically until all positions are filled The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Jenny Nguyen at jenny.d.nguyen@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 26, 2024
Full Time
Introduction Information Systems Division (ISD) is looking for a seasoned IT project manager for its Project Management Officer (PMO) as a Information Systems Analyst IV Project Manager. The ISA IV Project Manager leads information system projects for ISD, other County departments, and countywide or interdepartmental implementations by following ISD-defined project management policies and processes in the performance of their duties. The ISA IV works independently and provides project oversight and reports to the ISA V PMO Lead. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by theDirector of Human Resourceson March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field Experience: Three years of increasingly professional, analytical IT Project Management work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
City of Henderson, NV
Henderson, Nevada, United States
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 1, 2024 or Thursday, May 2, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
Mar 22, 2024
Full Time
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 1, 2024 or Thursday, May 2, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Administrative Analyst , Examination #21-0245-01 , and choose to reapply, please contact the examination analyst,Sam Gee at samson.gee@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversity and culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as in six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. ABOUT THE ALAMEDA COUNTY ADMINISTRATOR'S OFFICE The County Administrator is responsible for the implementation of policies and decisions of the Board of Supervisors. The County Administrator's Office is composed of six units that provide and oversee programs serving the entire County. These units include Intergovernmental Affairs and Civic Engagement, Budget, Finance, Clerk of the Board of Supervisors, East Bay Economic Development Alliance, and Risk Management. The Alameda County Administrator's Office's Mission, Vision and Values are as follows: - Our Mission To enrich the lives of Alameda County residents through visionary policies and accessible, responsive, and effective services. - Our Vision Alameda County is recognized as one of the best counties in which to live, work and do business. - Our Values Integrity, honesty, respect, fiscal stewardship, commitment, accessibility, responsiveness, leadership, teamwork, diversity, environmental stewardship, social responsibility, and compassion. To learn more about the County Administrator's Office, please visit its website at: http://www.acgov.org/cao/services.htm THE VACANCIES Administrative Analysts perform a wide range of detailed and complex professional level analytical work in various program and functional areas. Incumbents perform administrative, systems, statistical and management analysis and make recommendations on Countywide and departmental organizational, budgetary, staffing, and programmatic issues and requests. Incumbents assist in the development, analysis and recommendation of Countywide policy and procedure. Incumbents play a key role in the assessment and analyses of County departments’ annual and mid-year budget requests/changes and make appropriate recommendations to the County Administrator. Incumbents will also analyze, and provide recommendations on policy, administrative, organizational, fiscal and operating issues, revenue enhancement initiatives, challenges and impacts in all assignments as well as in specific program areas, but not limited to Social Services, Public Safety, Health Care, Cable Franchise Authority, Grants Administration, Community Relations, Legislative Analysis, Countywide Budget Coordination, Capital Projects Plan Development, Debt Financing, and FEMA Coordination. Incumbents will coordinate the efforts of assigned county agencies and departments, manage special projects, and represent the County Administrator's Office in interacting with the County Board of Supervisors and their staff, County departments, other agencies, Community-Based Organizations, community groups or members of the public; and do related work as required. Administrative Analysts teams are assigned work in the following four areas: The BUDGET , PERFORMANCE & POLICY and BUDGET & FINANCE teams are responsible for assisting the County Administrator with preparation and management of the county budget, review and analysis of organizational performance and the assessment and development of policy recommendations. Team members provide budgetary, performance and policy recommendations across Countywide programs including health, safety, economic assistance and government operations. These teams are also responsible for exploring and analyzing revenue enhancement opportunities, and the development of financial forecast models. The Budget & Finance team is responsible for management of Public Financing for the County; monitors, analyzes and makes recommendations regarding financing options for County capital and program needs; manages all debt transactions; monitors all current debt; prepares and submits all required disclosures information; prepares the County's five-year Capital plan. The INNOVATION team works collaboratively with County departments and other stakeholders to identify, evaluate and implement new or improved services though a culture of continuous innovation at all levels of the organization. The team supports the ongoing success of innovation and improvement initiatives through written documentation of business requirements and processes, integration of technology, ongoing performance monitoring and alignment with organizational goals, objectives and desired outcomes. Develops and manages relationships with strategic public and private partners. The INTERGOVERNMENTAL AFFAIRS & CIVIC ENGAGEMENT (IACE) team is responsible for ensuring the County's legislative interests are represented at the State, federal and local levels; development of the annual legislative platform and analysis of legislation for impact to County programs. The team coordinates the County's public information activities, manages grant activities and Countywide projects, and develops and implements educational programs to raise awareness of County programs and services. The team provides support to the Local Agency Formation Commission. This general recruitment process will establish an eligible list that will be used to fill vacancies in the County Administrator's Office but are not limited to the program areas listed above. To review the complete job description, please visit our website: www.acgov.org/hrs THE IDEAL CANDIDATE The County Administrator’s Office is searching for individuals who have a commitment to excellence, self-directed problem-solvers with high standards for quality and an avid commitment to public service. In addition to meeting the minimum qualifications of the position, the ideal candidate will possess the following critical attributes, which include: A track record of providing high quality public service with a commitment to the ideals of implementing visionary policies and practices that reinforce strong dedication to the community; A strong understanding of local government programs and passion to provide high quality public service; Adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals; A strategic thinker who can determine long-term goals as well as identify and design the best approach for achievement; Possess the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively; A solid leader who leads through aligning the organization’s vision and values and manages work groups by inspiring and advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success; Exceptional communication skills , both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts; The ability to continue to be effective, proactive, and innovative while dealing with changing priorities and deadlines; Strong organizational skills , including the ability to prioritize tasks and work on multiple projects simultaneously; Politically astute , possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders; Develops and maintains effective relationships with others ; relates well to people from diverse backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness; Focuses on desired results and sets and achieves challenging goals; A self-starter who consistently demonstrates a willingness to commit to one's work and to invest one’s time, talent, and best efforts in accomplishing organizational goals. MINIMUM QUALIFICATIONS Administrative Analyst: Either I The equivalent of one year of full-time experience in the class of Assistant Administrative Analyst or any equivalent or higher paying class in the Alameda County classified service that will demonstrate possession of the core competencies/knowledge and abilities described below (non-classified service includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), AND The equivalent of one additional year of full-time experience in a position requiring the use of the core competencies/knowledge and abilities described below. Or II Possession of a Baccalaureate degree from an accredited college or university, and the equivalent of two years of verifiable full time experience performing professional-level analytical work, with primary responsibility for performing duties in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. Or III Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and the equivalent of one year of verifiable full time experience performing professional-level analytical work, with duties equivalent in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. SUBSTITUTION OF RELEVANT EDUCATION FOR EXPERIENCE (applies to Minimum Qualification pattern #II ABOVE ONLY): Unless otherwise provided for in the examination bulletin: a) all applicants seeking to use education as a substitution for the required experience as defined in pattern #2 below must submit a transcript with their application for consideration; b) County of Alameda employees seeking to use substitution pattern # 1 below must submit proof of completion of the LDP with their application. 1. For current County of Alameda employees, graduation from the County’s Leadership Development Program (LDP) may substitute for up to six months of qualifying experience. 2. Applicants who possess a baccalaureate or graduate degree and have completed 30 semester/45 quarter units of coursework from an accredited college or university in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or a closely related field of study may substitute this specialized coursework for six months of the required experience. SUBSTITUTION OF QUALIFYING WORK EXPERIENCE FOR REQUIRED EDUCATION (applies to Minimum Qualification pattern #II ABOVE ONLY): 1. Applicants who possess an Associate degree, or who have completed a minimum of 60 semester/90 quarter units from an accredited college or university, may substitute additional qualifying work experience as described above for up to two years of the required baccalaureate-level education. One year (equivalent of 2080 hours) of additional qualifying experience as defined above in Minimum Qualifications pattern # II will be considered equivalent to 30 semester units/45 quarter units. The completed course work leading to the Associate degree must be in college-level academic areas related to the essential functions of this job classification and leading toward possession of a baccalaureate degree from an accredited college or university. SPECIAL REQUIREMENTS • Incumbents in this classification may be required to represent the County Administrator and/or the County Administrator’s Office on some evenings and weekends. • Incumbents may be assigned lead responsibilities for some short or long term projects. • An incumbent may be assigned lead responsibility as administrator or lead analyst for support of the Countywide budget system. • Incumbents in this classification may be required to work some evenings and weekends. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS CORE COMPETENCIES, KNOWLEDGE AND ABILITIES NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of public administration, organization, and management. • Research techniques and sources of information and data applicable to public sector programs and services. • Principles, practices and trends related to public sector budgeting and funding sources. • Statistical and analytical techniques. • Acceptable fiscal and financial analytical practices and principles • Spreadsheets and databases to manage and analyze data. Ability to: • Identify research and gather relevant information from a variety of sources. • Read and interpret complex written materials, policies, regulations and requirements. • Analyze and evaluate data, procedures, interrelated processes and other information. • Formulate conclusions and/or alternatives and develop effective recommendations. • Use work-related computer applications, including e-mail, word processing, spreadsheets, databases and the Internet. • Prepare well-organized and accurate documents such as reports, memos, and correspondence. • Synthesize ideas, analysis and factual information and conclusions into clear and logical written statements. • Speak clearly and concisely in order to express ideas and communicate work-related information to a variety of individuals and/or groups. • Listen, ask appropriate questions and effectively elicit required information. • Establish and maintain effective working relationships with staff, officials and the general public, including a variety of individuals and groups. • Exercise sound judgment in critical situations when direction or supervision may not be available. • Identify critical sources of information and data needed to make sound and well reasoned decisions. • Effectively manage multiple priorities that may have conflicting time frames and identify and communicate solutions. • Demonstrate interpersonal sensitivity among diverse groups of County and external stakeholders. • Work effectively as a team member with peer, subordinate and management team members. • Learn to make effective use of information and reports from software and systems related to performance of the duties of this classification. • Recognize and demonstrate the application of appropriate business and political acumen. • Be flexible to changing conditions and circumstances with short notice. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: open until filled Review of Minimum Qualifications: TBD Screening for Best Qualified: TBD Civil Service Oral Examination**: TBD **If designated acombined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Administrative Analyst , Examination #21-0245-01 , and choose to reapply, please contact the examination analyst,Sam Gee at samson.gee@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversity and culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as in six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. ABOUT THE ALAMEDA COUNTY ADMINISTRATOR'S OFFICE The County Administrator is responsible for the implementation of policies and decisions of the Board of Supervisors. The County Administrator's Office is composed of six units that provide and oversee programs serving the entire County. These units include Intergovernmental Affairs and Civic Engagement, Budget, Finance, Clerk of the Board of Supervisors, East Bay Economic Development Alliance, and Risk Management. The Alameda County Administrator's Office's Mission, Vision and Values are as follows: - Our Mission To enrich the lives of Alameda County residents through visionary policies and accessible, responsive, and effective services. - Our Vision Alameda County is recognized as one of the best counties in which to live, work and do business. - Our Values Integrity, honesty, respect, fiscal stewardship, commitment, accessibility, responsiveness, leadership, teamwork, diversity, environmental stewardship, social responsibility, and compassion. To learn more about the County Administrator's Office, please visit its website at: http://www.acgov.org/cao/services.htm THE VACANCIES Administrative Analysts perform a wide range of detailed and complex professional level analytical work in various program and functional areas. Incumbents perform administrative, systems, statistical and management analysis and make recommendations on Countywide and departmental organizational, budgetary, staffing, and programmatic issues and requests. Incumbents assist in the development, analysis and recommendation of Countywide policy and procedure. Incumbents play a key role in the assessment and analyses of County departments’ annual and mid-year budget requests/changes and make appropriate recommendations to the County Administrator. Incumbents will also analyze, and provide recommendations on policy, administrative, organizational, fiscal and operating issues, revenue enhancement initiatives, challenges and impacts in all assignments as well as in specific program areas, but not limited to Social Services, Public Safety, Health Care, Cable Franchise Authority, Grants Administration, Community Relations, Legislative Analysis, Countywide Budget Coordination, Capital Projects Plan Development, Debt Financing, and FEMA Coordination. Incumbents will coordinate the efforts of assigned county agencies and departments, manage special projects, and represent the County Administrator's Office in interacting with the County Board of Supervisors and their staff, County departments, other agencies, Community-Based Organizations, community groups or members of the public; and do related work as required. Administrative Analysts teams are assigned work in the following four areas: The BUDGET , PERFORMANCE & POLICY and BUDGET & FINANCE teams are responsible for assisting the County Administrator with preparation and management of the county budget, review and analysis of organizational performance and the assessment and development of policy recommendations. Team members provide budgetary, performance and policy recommendations across Countywide programs including health, safety, economic assistance and government operations. These teams are also responsible for exploring and analyzing revenue enhancement opportunities, and the development of financial forecast models. The Budget & Finance team is responsible for management of Public Financing for the County; monitors, analyzes and makes recommendations regarding financing options for County capital and program needs; manages all debt transactions; monitors all current debt; prepares and submits all required disclosures information; prepares the County's five-year Capital plan. The INNOVATION team works collaboratively with County departments and other stakeholders to identify, evaluate and implement new or improved services though a culture of continuous innovation at all levels of the organization. The team supports the ongoing success of innovation and improvement initiatives through written documentation of business requirements and processes, integration of technology, ongoing performance monitoring and alignment with organizational goals, objectives and desired outcomes. Develops and manages relationships with strategic public and private partners. The INTERGOVERNMENTAL AFFAIRS & CIVIC ENGAGEMENT (IACE) team is responsible for ensuring the County's legislative interests are represented at the State, federal and local levels; development of the annual legislative platform and analysis of legislation for impact to County programs. The team coordinates the County's public information activities, manages grant activities and Countywide projects, and develops and implements educational programs to raise awareness of County programs and services. The team provides support to the Local Agency Formation Commission. This general recruitment process will establish an eligible list that will be used to fill vacancies in the County Administrator's Office but are not limited to the program areas listed above. To review the complete job description, please visit our website: www.acgov.org/hrs THE IDEAL CANDIDATE The County Administrator’s Office is searching for individuals who have a commitment to excellence, self-directed problem-solvers with high standards for quality and an avid commitment to public service. In addition to meeting the minimum qualifications of the position, the ideal candidate will possess the following critical attributes, which include: A track record of providing high quality public service with a commitment to the ideals of implementing visionary policies and practices that reinforce strong dedication to the community; A strong understanding of local government programs and passion to provide high quality public service; Adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals; A strategic thinker who can determine long-term goals as well as identify and design the best approach for achievement; Possess the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively; A solid leader who leads through aligning the organization’s vision and values and manages work groups by inspiring and advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success; Exceptional communication skills , both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts; The ability to continue to be effective, proactive, and innovative while dealing with changing priorities and deadlines; Strong organizational skills , including the ability to prioritize tasks and work on multiple projects simultaneously; Politically astute , possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders; Develops and maintains effective relationships with others ; relates well to people from diverse backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness; Focuses on desired results and sets and achieves challenging goals; A self-starter who consistently demonstrates a willingness to commit to one's work and to invest one’s time, talent, and best efforts in accomplishing organizational goals. MINIMUM QUALIFICATIONS Administrative Analyst: Either I The equivalent of one year of full-time experience in the class of Assistant Administrative Analyst or any equivalent or higher paying class in the Alameda County classified service that will demonstrate possession of the core competencies/knowledge and abilities described below (non-classified service includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), AND The equivalent of one additional year of full-time experience in a position requiring the use of the core competencies/knowledge and abilities described below. Or II Possession of a Baccalaureate degree from an accredited college or university, and the equivalent of two years of verifiable full time experience performing professional-level analytical work, with primary responsibility for performing duties in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. Or III Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and the equivalent of one year of verifiable full time experience performing professional-level analytical work, with duties equivalent in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants. SUBSTITUTION OF RELEVANT EDUCATION FOR EXPERIENCE (applies to Minimum Qualification pattern #II ABOVE ONLY): Unless otherwise provided for in the examination bulletin: a) all applicants seeking to use education as a substitution for the required experience as defined in pattern #2 below must submit a transcript with their application for consideration; b) County of Alameda employees seeking to use substitution pattern # 1 below must submit proof of completion of the LDP with their application. 1. For current County of Alameda employees, graduation from the County’s Leadership Development Program (LDP) may substitute for up to six months of qualifying experience. 2. Applicants who possess a baccalaureate or graduate degree and have completed 30 semester/45 quarter units of coursework from an accredited college or university in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or a closely related field of study may substitute this specialized coursework for six months of the required experience. SUBSTITUTION OF QUALIFYING WORK EXPERIENCE FOR REQUIRED EDUCATION (applies to Minimum Qualification pattern #II ABOVE ONLY): 1. Applicants who possess an Associate degree, or who have completed a minimum of 60 semester/90 quarter units from an accredited college or university, may substitute additional qualifying work experience as described above for up to two years of the required baccalaureate-level education. One year (equivalent of 2080 hours) of additional qualifying experience as defined above in Minimum Qualifications pattern # II will be considered equivalent to 30 semester units/45 quarter units. The completed course work leading to the Associate degree must be in college-level academic areas related to the essential functions of this job classification and leading toward possession of a baccalaureate degree from an accredited college or university. SPECIAL REQUIREMENTS • Incumbents in this classification may be required to represent the County Administrator and/or the County Administrator’s Office on some evenings and weekends. • Incumbents may be assigned lead responsibilities for some short or long term projects. • An incumbent may be assigned lead responsibility as administrator or lead analyst for support of the Countywide budget system. • Incumbents in this classification may be required to work some evenings and weekends. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS CORE COMPETENCIES, KNOWLEDGE AND ABILITIES NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of public administration, organization, and management. • Research techniques and sources of information and data applicable to public sector programs and services. • Principles, practices and trends related to public sector budgeting and funding sources. • Statistical and analytical techniques. • Acceptable fiscal and financial analytical practices and principles • Spreadsheets and databases to manage and analyze data. Ability to: • Identify research and gather relevant information from a variety of sources. • Read and interpret complex written materials, policies, regulations and requirements. • Analyze and evaluate data, procedures, interrelated processes and other information. • Formulate conclusions and/or alternatives and develop effective recommendations. • Use work-related computer applications, including e-mail, word processing, spreadsheets, databases and the Internet. • Prepare well-organized and accurate documents such as reports, memos, and correspondence. • Synthesize ideas, analysis and factual information and conclusions into clear and logical written statements. • Speak clearly and concisely in order to express ideas and communicate work-related information to a variety of individuals and/or groups. • Listen, ask appropriate questions and effectively elicit required information. • Establish and maintain effective working relationships with staff, officials and the general public, including a variety of individuals and groups. • Exercise sound judgment in critical situations when direction or supervision may not be available. • Identify critical sources of information and data needed to make sound and well reasoned decisions. • Effectively manage multiple priorities that may have conflicting time frames and identify and communicate solutions. • Demonstrate interpersonal sensitivity among diverse groups of County and external stakeholders. • Work effectively as a team member with peer, subordinate and management team members. • Learn to make effective use of information and reports from software and systems related to performance of the duties of this classification. • Recognize and demonstrate the application of appropriate business and political acumen. • Be flexible to changing conditions and circumstances with short notice. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: open until filled Review of Minimum Qualifications: TBD Screening for Best Qualified: TBD Civil Service Oral Examination**: TBD **If designated acombined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous