Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Bastrop, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 29, 2024, 4:59:00 AM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 29, 2024, 4:59:00 AM
TEXAS PARKS AND WILDLIFE
Canyon, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 9, 2024, 4:59:00 AM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 9, 2024, 4:59:00 AM
TEXAS PARKS AND WILDLIFE
Needville, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Lamarque, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Captain Fred Ruiz, (409) 739-1947 PHYSICAL WORK ADDRESS: Law Enforcement Region 4 La Marque Office, 12007 Delaney Road, LaMarque, TX 77568 GENERAL DESCRIPTION Under the direction of the Captain, Game Warden, this position performs complex (journey-level) customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: • Graduation from High School or GED. Experience: • Four years experience in customer service, clerical or administrative support work. Licensure: • Applicant must possess a valid class "C" Texas driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office administration and administrative support practices; Knowledge of Agency, Division and Regional policies, procedures and programs; Knowledge of Agency, Division and Regional organization and operations; Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using professional telephone etiquette; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment and software; Skill in using MS Word, Excel and Outlook; Skill in using agency computer software including: BRITS, LES, MCI/TLC and CAPPS; Skill in organizing workloads and changing priorities; Skill in managing several projects simultaneously Skill in meeting deadlines; Skill in problem solving; Skill in identifying, researching and compiling information; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain strict confidentiality; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups; Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to develop and present training material; Ability to train others; Ability to accurately handle cash and account for revenue collected; Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Required to pass a national fingerprint-based background check to maintain employment; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 4:59:00 AM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Captain Fred Ruiz, (409) 739-1947 PHYSICAL WORK ADDRESS: Law Enforcement Region 4 La Marque Office, 12007 Delaney Road, LaMarque, TX 77568 GENERAL DESCRIPTION Under the direction of the Captain, Game Warden, this position performs complex (journey-level) customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: • Graduation from High School or GED. Experience: • Four years experience in customer service, clerical or administrative support work. Licensure: • Applicant must possess a valid class "C" Texas driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office administration and administrative support practices; Knowledge of Agency, Division and Regional policies, procedures and programs; Knowledge of Agency, Division and Regional organization and operations; Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using professional telephone etiquette; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment and software; Skill in using MS Word, Excel and Outlook; Skill in using agency computer software including: BRITS, LES, MCI/TLC and CAPPS; Skill in organizing workloads and changing priorities; Skill in managing several projects simultaneously Skill in meeting deadlines; Skill in problem solving; Skill in identifying, researching and compiling information; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain strict confidentiality; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups; Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to develop and present training material; Ability to train others; Ability to accurately handle cash and account for revenue collected; Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Required to pass a national fingerprint-based background check to maintain employment; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 4:59:00 AM
TEXAS PARKS AND WILDLIFE
Stonewall, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Vanderpool, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Adcock, (830) 966-3413 PHYSICAL WORK ADDRESS: Lost Maples SNA, 37221 FM 187 Vanderpool, TX 78885 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence; and general cleaning of the Headquarters and restrooms. Operates credit card machine, campsite registration and computer sales machine. Works with computer applications such as Windows, Word and Excel. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Experience : One year of clerical experience in accounting, typing, filing, record keeping and data entry; Experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of basic housekeeping; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work in a fast-paced, stressful environment; Ability to work effectively with other staff members; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays (Hours may be reduced or extended as needed); This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 26, 2024, 11:59:00 PM
Mar 15, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Adcock, (830) 966-3413 PHYSICAL WORK ADDRESS: Lost Maples SNA, 37221 FM 187 Vanderpool, TX 78885 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence; and general cleaning of the Headquarters and restrooms. Operates credit card machine, campsite registration and computer sales machine. Works with computer applications such as Windows, Word and Excel. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS : Experience : One year of clerical experience in accounting, typing, filing, record keeping and data entry; Experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of basic housekeeping; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work in a fast-paced, stressful environment; Ability to work effectively with other staff members; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays (Hours may be reduced or extended as needed); This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 26, 2024, 11:59:00 PM
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
TEXAS PARKS AND WILDLIFE
Spring Branch, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
Apr 24, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a special Aquatic's Hiring Event. To be considered you must apply for this position. HIRING EVENT DETAILS WHEN & WHERE: Thursday, May 9, 2024 4:30pm to 7:30 p.m. (come and go) McKinney Senior Recreation Center 1400 S College St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
Apr 16, 2024
Full Time
Summary The City of McKinney Parks & Recreation Department is hosting a special Aquatic's Hiring Event. To be considered you must apply for this position. HIRING EVENT DETAILS WHEN & WHERE: Thursday, May 9, 2024 4:30pm to 7:30 p.m. (come and go) McKinney Senior Recreation Center 1400 S College St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Monahans, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the general direction of the Office Manager, this position performs entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue. Provides quality customer service, answers the telephone and gives information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Regional Office or Austin Headquarters. Processes and distributes incoming and outgoing mail. Responsible for license and permit sales, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares correspondence and maintains files. Performs light maintenance including cleaning and maintaining restrooms and office area. Trains seasonal and volunteer staff. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in areas such as general clerical, cash handling or customer service. Experience in accounting, typing, record keeping, and data entry. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling cash transactions and accounting for revenue collected; Skill in using standard office equipment; Skill in preparing reports; Skill in training others; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to handle multiple tasks; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 4:59:00 AM
Mar 29, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the general direction of the Office Manager, this position performs entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue. Provides quality customer service, answers the telephone and gives information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Regional Office or Austin Headquarters. Processes and distributes incoming and outgoing mail. Responsible for license and permit sales, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares correspondence and maintains files. Performs light maintenance including cleaning and maintaining restrooms and office area. Trains seasonal and volunteer staff. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in areas such as general clerical, cash handling or customer service. Experience in accounting, typing, record keeping, and data entry. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling cash transactions and accounting for revenue collected; Skill in using standard office equipment; Skill in preparing reports; Skill in training others; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to handle multiple tasks; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 4:59:00 AM
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position THESE POSITIONS ARE UNCLASSIFIED, NON-CIVIL SERVICE, HOURLY POSITIONS. INDIVIDUALS IN THESE POSITIONS MUST BE ABLE TO WORK FLEXIBLE HOURS - All qualified applicants must attend an interview. These classifications are primarily responsible for implementing the department’s seasonal child-care in the form of day camps, and other recreation programs at City parks, playgrounds, elementary schools and other facilities on a part-time hourly basis. Bilingual ability in a language or languages commonly spoken in the Glendale community, such as Armenian, Spanish, Korean, etc., is desirable at all levels. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Leads, organizes, coaches, referees and stimulates interest in a variety of competitive and noncompetitive youth sports, youth fitness, games, contests, and cultural activities. Assists in various recreational programs including playgrounds, day camps, aquatics, and Civic Auditorium operations. May open buildings and facilities for programs or be responsible for proper closing procedures of those buildings and facilities. Checks out playground equipment at the various facilities, dispenses towels, checks clothing, and cares for and cleans buildings and equipment. Supervises children in the use of a wading pool. Oversees recreational reservations, and supervises the use of facilities as to their proper care. Performs cashier duties at some City functions. Keeps routine records of program participants' progress and drafts written reports. Sets up tables, chairs and audio visual equipment. Performs light maintenance duties, such as cleaning, vacuuming and mopping. Leads or assists with cleaning of public buildings, including restrooms, floors, carpet, counter tops and tables. May have the opportunity to participate in related divisional cross-training efforts. Experience and qualifications gained in this cross training may apply towards promotional opportunities and transfers. Plans and conducts arts and crafts, sports, passive and active games and special interest activities. Conducts arts and crafts, sports, passive and active games and special interest activities. Supervises children and young adults on excursions. Acts as site host for facility reservations and assists with City-wide special events. Directs other recreational staff and volunteers. Assists with the cleaning of public buildings, including offices, bathrooms, floors and carpets, by performing light maintenance, such as vacuuming, dusting and mopping after recreational activities. May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Basic first aid practices. Basic principles, practices and methods of organizing and instructing recreational programs. Principles, practices and methods of organizing, instructing, and coaching youth sports and fitness at the elementary school-age level and recreational programs. Skill in: Dealing tactfully, courteously and effectively with public officials, program participants and the general public. Operating and maintaining assigned equipment skillfully, safely and in conformance with applicable laws or regulations. Planning, organizing and completing work assignments with little supervision. Ability to: Provide exceptional customer service to those using recreational facilities. Communicate effectively in English. Foster a teamwork environment. Handle cash responsibly and make accurate change. Lead, coach, instruct and motivate participants. Model and practice the highest standards of ethical conduct. Provide clear work instruction. Read, write and comprehend directions in English. Supervise and take responsibility for small children. Recreation Leader I Wage Range: $16.24 - $18.08 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. Checks facilities for potential safety hazards. Conducts arts and crafts, sports, passive and active games and special interest activities. Acts as site host for facility reservations and assists with City-wide special events. Education/Experience Requirement: One month (1 ) of experience involving public contact in recreational activities, or a related field. Current enrollment in High School or in pursuit of GED or equivalent is required. Desirable Qualifications High School diploma or GED, CHSPE certificate is desirable. Communicate in languages commonly spoken in the community is desirable. Recreation Leader II Wage Range: $18.25 - $20.62 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. May train and supervise other staff in developing activities. Schedules and coordinates park activities, and checks facilities for potential safety hazards. Trains and supervises Recreation Leaders in developing well-rounded sports and recreation activities. Schedules and coordinates park activities, and checks facilities for potential safety hazards. Education/Experience Requirement: Six-months (6) of experience involving public contact in recreational activities, or a related field. Current enrollment in High School or in pursuit of GED or equivalent is required. Desirable Qualifications High School diploma or GED, CHSPE certificate is desirable. Communicate in languages commonly spoken in the community is desirable. Valid California Class C Driver’s License is desirable. Recreation Leader III Wage Range: $21.13 - $23.53 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. Works independently. Trains and supervises other recreation staff in developing activities. Schedules, plans and coordinates park activities. Estimates supplies needed for programs and events, and ensures their purchase and delivery to the appropriate facility. Helps improve local community relations and handles complaints. Education/Experience Requirement: One-year of recent paid experience in recreation programming, or one full summer season with a municipal recreation program. One year of college coursework. A valid California Class C driver's license is required. Desirable Qualifications Communicate in languages commonly spoken in the community is desirable. Recreation Program Specialist Wage Range: $24.12 - $26.84 Hourly Duties: Utilizes advanced knowledge in his/her respective field to educate, lead and instruct program participants and other staff members. Trains and supervises Recreation Leaders in developing programs and activities. Schedules, plans and coordinates park activities. Estimates supplies needed for programs and events, and ensures their purchase and delivery to the appropriate facility. Works to improve local community relations and handles complaints. Participates in fund-raising and enlists sponsors to assist in the funding for various community programs. Education/Experience Requirement: Two years of paid experience in recreation leadership, programming or related field is required. Two years of college coursework, including specific course work in recreation programming or related field is required. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment Work the necessary hours and times to accomplish goals, objectives, and required tasks. Desirable Qualifications Communicate in languages commonly spoken in the community is desirable. Possession of current First Aid and CPR certification. License(s)/Certification(s) Valid California Class C Drivers' License may be required. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. Due to the high number of applications anticipated, the City of Glendale cannot guarantee that all individuals filing applications for this position will be called for an interview. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Mar 07, 2024
Part Time
The Position THESE POSITIONS ARE UNCLASSIFIED, NON-CIVIL SERVICE, HOURLY POSITIONS. INDIVIDUALS IN THESE POSITIONS MUST BE ABLE TO WORK FLEXIBLE HOURS - All qualified applicants must attend an interview. These classifications are primarily responsible for implementing the department’s seasonal child-care in the form of day camps, and other recreation programs at City parks, playgrounds, elementary schools and other facilities on a part-time hourly basis. Bilingual ability in a language or languages commonly spoken in the Glendale community, such as Armenian, Spanish, Korean, etc., is desirable at all levels. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Leads, organizes, coaches, referees and stimulates interest in a variety of competitive and noncompetitive youth sports, youth fitness, games, contests, and cultural activities. Assists in various recreational programs including playgrounds, day camps, aquatics, and Civic Auditorium operations. May open buildings and facilities for programs or be responsible for proper closing procedures of those buildings and facilities. Checks out playground equipment at the various facilities, dispenses towels, checks clothing, and cares for and cleans buildings and equipment. Supervises children in the use of a wading pool. Oversees recreational reservations, and supervises the use of facilities as to their proper care. Performs cashier duties at some City functions. Keeps routine records of program participants' progress and drafts written reports. Sets up tables, chairs and audio visual equipment. Performs light maintenance duties, such as cleaning, vacuuming and mopping. Leads or assists with cleaning of public buildings, including restrooms, floors, carpet, counter tops and tables. May have the opportunity to participate in related divisional cross-training efforts. Experience and qualifications gained in this cross training may apply towards promotional opportunities and transfers. Plans and conducts arts and crafts, sports, passive and active games and special interest activities. Conducts arts and crafts, sports, passive and active games and special interest activities. Supervises children and young adults on excursions. Acts as site host for facility reservations and assists with City-wide special events. Directs other recreational staff and volunteers. Assists with the cleaning of public buildings, including offices, bathrooms, floors and carpets, by performing light maintenance, such as vacuuming, dusting and mopping after recreational activities. May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Basic first aid practices. Basic principles, practices and methods of organizing and instructing recreational programs. Principles, practices and methods of organizing, instructing, and coaching youth sports and fitness at the elementary school-age level and recreational programs. Skill in: Dealing tactfully, courteously and effectively with public officials, program participants and the general public. Operating and maintaining assigned equipment skillfully, safely and in conformance with applicable laws or regulations. Planning, organizing and completing work assignments with little supervision. Ability to: Provide exceptional customer service to those using recreational facilities. Communicate effectively in English. Foster a teamwork environment. Handle cash responsibly and make accurate change. Lead, coach, instruct and motivate participants. Model and practice the highest standards of ethical conduct. Provide clear work instruction. Read, write and comprehend directions in English. Supervise and take responsibility for small children. Recreation Leader I Wage Range: $16.24 - $18.08 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. Checks facilities for potential safety hazards. Conducts arts and crafts, sports, passive and active games and special interest activities. Acts as site host for facility reservations and assists with City-wide special events. Education/Experience Requirement: One month (1 ) of experience involving public contact in recreational activities, or a related field. Current enrollment in High School or in pursuit of GED or equivalent is required. Desirable Qualifications High School diploma or GED, CHSPE certificate is desirable. Communicate in languages commonly spoken in the community is desirable. Recreation Leader II Wage Range: $18.25 - $20.62 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. May train and supervise other staff in developing activities. Schedules and coordinates park activities, and checks facilities for potential safety hazards. Trains and supervises Recreation Leaders in developing well-rounded sports and recreation activities. Schedules and coordinates park activities, and checks facilities for potential safety hazards. Education/Experience Requirement: Six-months (6) of experience involving public contact in recreational activities, or a related field. Current enrollment in High School or in pursuit of GED or equivalent is required. Desirable Qualifications High School diploma or GED, CHSPE certificate is desirable. Communicate in languages commonly spoken in the community is desirable. Valid California Class C Driver’s License is desirable. Recreation Leader III Wage Range: $21.13 - $23.53 Hourly Duties: Coordinates, develops, coaches, referees, and supervises various activities and practice sessions for various youth sports, youth fitness and recreation programs, activities and personnel at recreation facilities, after school programs and/or in the day camp program. Works independently. Trains and supervises other recreation staff in developing activities. Schedules, plans and coordinates park activities. Estimates supplies needed for programs and events, and ensures their purchase and delivery to the appropriate facility. Helps improve local community relations and handles complaints. Education/Experience Requirement: One-year of recent paid experience in recreation programming, or one full summer season with a municipal recreation program. One year of college coursework. A valid California Class C driver's license is required. Desirable Qualifications Communicate in languages commonly spoken in the community is desirable. Recreation Program Specialist Wage Range: $24.12 - $26.84 Hourly Duties: Utilizes advanced knowledge in his/her respective field to educate, lead and instruct program participants and other staff members. Trains and supervises Recreation Leaders in developing programs and activities. Schedules, plans and coordinates park activities. Estimates supplies needed for programs and events, and ensures their purchase and delivery to the appropriate facility. Works to improve local community relations and handles complaints. Participates in fund-raising and enlists sponsors to assist in the funding for various community programs. Education/Experience Requirement: Two years of paid experience in recreation leadership, programming or related field is required. Two years of college coursework, including specific course work in recreation programming or related field is required. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment Work the necessary hours and times to accomplish goals, objectives, and required tasks. Desirable Qualifications Communicate in languages commonly spoken in the community is desirable. Possession of current First Aid and CPR certification. License(s)/Certification(s) Valid California Class C Drivers' License may be required. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. Due to the high number of applications anticipated, the City of Glendale cannot guarantee that all individuals filing applications for this position will be called for an interview. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan. Closing Date/Time: 5/3/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, summer jobs in the Recreation Division. About the Position Job Appointment: Casual, Part-time Work Schedule: Flexible hours which may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked each week. Employees in these positions serve at will. Work Location: At various locations across Portland, OR Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need to submit a work history and answer supplemental questions for this application. Early applications are encouraged. Applications submitted by Monday, April 8, 2024 will be guaranteed an interview. Applications submitted after Monday, April 8, 2024 will only be interviewed on an as needed basis. Position Summary Summer Free for All - Arts, Culture, & Special Events is a comprehensive program that includes the following programs within it: Movies, Concerts, and Events in the Park Arts in the Park (Mobile Arts Studios) CMC Music Camps CULTURAL EVENTS PROGRAM (Movies, Concerts & Events) Summer Free for All (SFFA) builds community through free, inclusive, and family-friendly activities that celebrate Portland's diverse cultures and local artists. SFFA Cultural Events partners with community groups, artists, nonprofits, culturally-specific groups, and more to produce free concerts, movies, and cultural events throughout Portland. This is provided to impact and enrich community through cultural expression, as we aim to create unforgettable experiences. The events are led by Event Producers and supported by Recreation Leaders and Attendant positions. ARTS IN THE PARK (Mobile Arts Studios) Arts in the Park is an outreach program of the Multnomah Arts Center. This program brings art and music experiences to the public in parks and other community locations throughout the City. Arts in the Park programming is delivered by self-contained mobile units which provide free, safe, on-site, drop-in, enriching community visual and performing arts experiences. They are led by Specialized Arts Instructors and supported by Counselor positions. Those interested in the Specialized Arts Instructor position should apply here . MUSIC CAMPS The Community Music Center is partnering with the Center Powered by Y.O.U.TH to provide creative and engaging music camps for youth in East Portland. These music camps will have a focus on Black cultural music styles and traditions, making use of a digital music production lab, instrument collection, and sound recording booth. Instructors will lead these camps and will be supported by Counselor positions. Those interested in the instructor opportunities should apply here . This recruitment is for positions held at various parks located throughout Portland. This is an open and continuous recruitment and intended for summer employment only. Positions include: Counselor and Lead Counselor (approximately 14 opportunities) Attendant (approximately 12 opportunities) Find more information below about job types, locations of potential job openings, shifts and salary ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor - These positions are union represented. Counselors organize, plan, and lead a variety of activities that support the physical, social, and cognitive development pre-school and school-aged participants. These activities include, but are not limited to: art, crafts, music, performance, science, games, nature, and sports. These positions are responsible for maintaining discipline and safety while monitoring participants. Counselors consistently model appropriate behavior, maintain accurate program records, and perform other duties as assigned. Recreation Associate - Counselor: Arts in the Park This position works as a member of a team to prepare and deliver performing and visual arts activities in partnership with Free Lunch + Play Program sites, and other locations. Counselors arrive on site where Arts in the Park mobile units are assigned each day. They set up and tear down equipment such as tents, signs, tables, chairs, and arts and crafts activity stations. They create a welcoming atmosphere, engaging playfully with park users and guests. Counselors also provide information about PP&R programs, events, opportunities, and news. This role assists Specialized Teaching Artists and Arts in the Park Lead Counselors to deliver safe, fun, and equitable activities. Prior experience with arts or music generally enables employees in this position to be more successful. Locations: North Portland, Northeast Portland, East Portland, Outer East Portland, and Southwest Portland. Shift Range: Monday through Friday 10:00am-3:00pm; Some weekends by arrangement. Recreation Associate - Counselor: Music Camps Music Camps will focus on Black cultural music styles and traditions. Prior experience in music creation, digital music production and/or instrumental music generally enables employees in this position to be more successful. Location: Community Music Center programs at The Center Powered by Y.O.U.TH (SE 162nd & Stark) and neighboring parks. Shift Range: Weekday mornings and afternoons. Ages: Counselor - Must be at least 17 years old. Wage Range: Applicants start at the entry hourly rate Counselor (Recreation Aide): $18.90 - $22.05 Entry is $18.90 Training Wage: The training wage is $18.90 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - LEAD COUNSELOR Position/s: Lead Counselor - These positions are union represented. Lead Counselors are staff leaders. They are expected to consistently communicate and model exceptional customer service, safety protocols, and engagement techniques to all Counselors and volunteers on a consistent basis. Lead Counselors are also responsible for prioritizing the safety of all staff and guests, documenting, and maintaining accurate records, being a liaison to all program partners, creating a culture of inclusiveness, care, and fun, ensuring staff and volunteers remain engaged and on-task, daily communication with supervisors. Recreation Associate - Lead Counselor: Arts in the Park This position works as a member of a team to prepare and deliver performing and visual arts activities in partnership with Free Lunch + Play Program sites and other locations. They drive an Arts Pods vehicle each day. They set up and tear down equipment such as tents, signs, tables, chairs, and arts and crafts activity stations. They create a welcoming atmosphere, engaging playfully with park users and guests. Lead Counselors for Arts in the Park also provide information about PP&R programs, events, opportunities, and news. This role assists Specialized Teaching Artists and provides leadership to Arts in the Park Counselors to deliver safe, fun, and equitable activities. Prior experience with arts or music generally enables employees in this position to be more successful. Locations: Drivers report to Southwest Portland and drive vehicles to a designated location in North Portland, Northeast Portland, East Portland, or Outer East Portland each shift. Shift Range: Monday through Friday 9:30am-3:30pm, some weekends by arrangement. * Must have a valid driver’s license with an acceptable driving record at time of appointment. Must be comfortable driving a cargo van. *Must be able to lift and move 20 pounds throughout the shift each day. Recreation Associate - Lead Counselor : Music Camps Lead Counselors for Music Camps participates in program leadership and provide direction to counselor staff. Music Camps will focus on Black cultural music styles and traditions. Prior experience in music creation, digital music production and/or instrumental music generally enables employees in this position to be more successful. Location: Community Music Center programs at The Center Powered by Y.O.U.TH (SE 162nd & Stark) and neighboring parks. Shift Range: Weekday mornings and afternoons. Ages: Lead Counselor (Recreation Associate) - Must be at least 19 years old. Wage Range: Applicants start at the entry hourly rate: Recreation Associate - Lead Counselor $20.90 - $24.05 Entry is $20.90 Training Wage: The training wage is $18.90 for all Counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendant positions support the Summer Free for All Concerts, Movies and Events program. Attendants monitor drop-in recreation activities in their area of assignment. This role creates a welcoming atmosphere by engaging with park and facility guests. They provide excellent customer service and are a resource for PP&R information. Attendants help maintain clean facilities and/or park spaces, monitoring use of space and needs of guests. This role upholds PP&R's code of conduct and is proactive in addressing potential safety concerns. Attendants communicate with supervisor, rangers, and security under established guidelines. This role completes other duties as assigned, including assistance with record keeping. Recreation Associate - Attendant - Facility Attendant As staff for the Cultural Events Program, you will work as a member of a team to prepare and deliver movies, concerts, and other special events. This team helps create a welcoming atmosphere, engaging with park and event guests of all ages, sponsors, food vendors, and performers. Members of this team provide excellent customer service and are resources for PP&R information. This team loads and transports equipment to parks in City vehicles, operating lift gates as needed. This team also helps assemble and disassemble equipment for events, including but not limited to stages, audio/visual equipment, and inflatable movie screens. They also help maintain clean park spaces, monitor their assigned spaces and needs of guests, and are proactive in addressing potential safety concerts. Members of this team uphold PP&R's Code of Conduct, communicating with their supervisor, park rangers, and security under established guidelines. Locations: Various parks around Portland Shift Ranges: Schedule may be weekdays and weekends, afternoons, evenings, with the possibility of staying late (past midnight) M ust have a valid driver’s license with an acceptable driving record at time of appointment. UPDATE : Not all positions are driving positions. Ages: Attendant (Recreation Associate) - Must be at least 17 years old Wage Range: Applicants start at the entry hourly rate Attendant (Recreation Associate) $18.90 - $22.05 Entry is $18.90 Training Wage: Attendant (Recreation Associate) training wage is $18.90. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required f or these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process STEP 1: Apply online between February 26, 2024 - June 30, 2024 Early applications are encouraged. Applications submitted by Monday, April 8, 2024 will be guaranteed an interview. Applications submitted after Monday, April 8, 2024 will only be interviewed on an as needed basis. Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veterans' Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans' Preference click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Eligible applicants will only be contacted when positions become available. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notices of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all the conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, summer jobs in the Recreation Division. About the Position Job Appointment: Casual, Part-time Work Schedule: Flexible hours which may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked each week. Employees in these positions serve at will. Work Location: At various locations across Portland, OR Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need to submit a work history and answer supplemental questions for this application. Early applications are encouraged. Applications submitted by Monday, April 8, 2024 will be guaranteed an interview. Applications submitted after Monday, April 8, 2024 will only be interviewed on an as needed basis. Position Summary Summer Free for All - Arts, Culture, & Special Events is a comprehensive program that includes the following programs within it: Movies, Concerts, and Events in the Park Arts in the Park (Mobile Arts Studios) CMC Music Camps CULTURAL EVENTS PROGRAM (Movies, Concerts & Events) Summer Free for All (SFFA) builds community through free, inclusive, and family-friendly activities that celebrate Portland's diverse cultures and local artists. SFFA Cultural Events partners with community groups, artists, nonprofits, culturally-specific groups, and more to produce free concerts, movies, and cultural events throughout Portland. This is provided to impact and enrich community through cultural expression, as we aim to create unforgettable experiences. The events are led by Event Producers and supported by Recreation Leaders and Attendant positions. ARTS IN THE PARK (Mobile Arts Studios) Arts in the Park is an outreach program of the Multnomah Arts Center. This program brings art and music experiences to the public in parks and other community locations throughout the City. Arts in the Park programming is delivered by self-contained mobile units which provide free, safe, on-site, drop-in, enriching community visual and performing arts experiences. They are led by Specialized Arts Instructors and supported by Counselor positions. Those interested in the Specialized Arts Instructor position should apply here . MUSIC CAMPS The Community Music Center is partnering with the Center Powered by Y.O.U.TH to provide creative and engaging music camps for youth in East Portland. These music camps will have a focus on Black cultural music styles and traditions, making use of a digital music production lab, instrument collection, and sound recording booth. Instructors will lead these camps and will be supported by Counselor positions. Those interested in the instructor opportunities should apply here . This recruitment is for positions held at various parks located throughout Portland. This is an open and continuous recruitment and intended for summer employment only. Positions include: Counselor and Lead Counselor (approximately 14 opportunities) Attendant (approximately 12 opportunities) Find more information below about job types, locations of potential job openings, shifts and salary ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor - These positions are union represented. Counselors organize, plan, and lead a variety of activities that support the physical, social, and cognitive development pre-school and school-aged participants. These activities include, but are not limited to: art, crafts, music, performance, science, games, nature, and sports. These positions are responsible for maintaining discipline and safety while monitoring participants. Counselors consistently model appropriate behavior, maintain accurate program records, and perform other duties as assigned. Recreation Associate - Counselor: Arts in the Park This position works as a member of a team to prepare and deliver performing and visual arts activities in partnership with Free Lunch + Play Program sites, and other locations. Counselors arrive on site where Arts in the Park mobile units are assigned each day. They set up and tear down equipment such as tents, signs, tables, chairs, and arts and crafts activity stations. They create a welcoming atmosphere, engaging playfully with park users and guests. Counselors also provide information about PP&R programs, events, opportunities, and news. This role assists Specialized Teaching Artists and Arts in the Park Lead Counselors to deliver safe, fun, and equitable activities. Prior experience with arts or music generally enables employees in this position to be more successful. Locations: North Portland, Northeast Portland, East Portland, Outer East Portland, and Southwest Portland. Shift Range: Monday through Friday 10:00am-3:00pm; Some weekends by arrangement. Recreation Associate - Counselor: Music Camps Music Camps will focus on Black cultural music styles and traditions. Prior experience in music creation, digital music production and/or instrumental music generally enables employees in this position to be more successful. Location: Community Music Center programs at The Center Powered by Y.O.U.TH (SE 162nd & Stark) and neighboring parks. Shift Range: Weekday mornings and afternoons. Ages: Counselor - Must be at least 17 years old. Wage Range: Applicants start at the entry hourly rate Counselor (Recreation Aide): $18.90 - $22.05 Entry is $18.90 Training Wage: The training wage is $18.90 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - LEAD COUNSELOR Position/s: Lead Counselor - These positions are union represented. Lead Counselors are staff leaders. They are expected to consistently communicate and model exceptional customer service, safety protocols, and engagement techniques to all Counselors and volunteers on a consistent basis. Lead Counselors are also responsible for prioritizing the safety of all staff and guests, documenting, and maintaining accurate records, being a liaison to all program partners, creating a culture of inclusiveness, care, and fun, ensuring staff and volunteers remain engaged and on-task, daily communication with supervisors. Recreation Associate - Lead Counselor: Arts in the Park This position works as a member of a team to prepare and deliver performing and visual arts activities in partnership with Free Lunch + Play Program sites and other locations. They drive an Arts Pods vehicle each day. They set up and tear down equipment such as tents, signs, tables, chairs, and arts and crafts activity stations. They create a welcoming atmosphere, engaging playfully with park users and guests. Lead Counselors for Arts in the Park also provide information about PP&R programs, events, opportunities, and news. This role assists Specialized Teaching Artists and provides leadership to Arts in the Park Counselors to deliver safe, fun, and equitable activities. Prior experience with arts or music generally enables employees in this position to be more successful. Locations: Drivers report to Southwest Portland and drive vehicles to a designated location in North Portland, Northeast Portland, East Portland, or Outer East Portland each shift. Shift Range: Monday through Friday 9:30am-3:30pm, some weekends by arrangement. * Must have a valid driver’s license with an acceptable driving record at time of appointment. Must be comfortable driving a cargo van. *Must be able to lift and move 20 pounds throughout the shift each day. Recreation Associate - Lead Counselor : Music Camps Lead Counselors for Music Camps participates in program leadership and provide direction to counselor staff. Music Camps will focus on Black cultural music styles and traditions. Prior experience in music creation, digital music production and/or instrumental music generally enables employees in this position to be more successful. Location: Community Music Center programs at The Center Powered by Y.O.U.TH (SE 162nd & Stark) and neighboring parks. Shift Range: Weekday mornings and afternoons. Ages: Lead Counselor (Recreation Associate) - Must be at least 19 years old. Wage Range: Applicants start at the entry hourly rate: Recreation Associate - Lead Counselor $20.90 - $24.05 Entry is $20.90 Training Wage: The training wage is $18.90 for all Counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendant positions support the Summer Free for All Concerts, Movies and Events program. Attendants monitor drop-in recreation activities in their area of assignment. This role creates a welcoming atmosphere by engaging with park and facility guests. They provide excellent customer service and are a resource for PP&R information. Attendants help maintain clean facilities and/or park spaces, monitoring use of space and needs of guests. This role upholds PP&R's code of conduct and is proactive in addressing potential safety concerns. Attendants communicate with supervisor, rangers, and security under established guidelines. This role completes other duties as assigned, including assistance with record keeping. Recreation Associate - Attendant - Facility Attendant As staff for the Cultural Events Program, you will work as a member of a team to prepare and deliver movies, concerts, and other special events. This team helps create a welcoming atmosphere, engaging with park and event guests of all ages, sponsors, food vendors, and performers. Members of this team provide excellent customer service and are resources for PP&R information. This team loads and transports equipment to parks in City vehicles, operating lift gates as needed. This team also helps assemble and disassemble equipment for events, including but not limited to stages, audio/visual equipment, and inflatable movie screens. They also help maintain clean park spaces, monitor their assigned spaces and needs of guests, and are proactive in addressing potential safety concerts. Members of this team uphold PP&R's Code of Conduct, communicating with their supervisor, park rangers, and security under established guidelines. Locations: Various parks around Portland Shift Ranges: Schedule may be weekdays and weekends, afternoons, evenings, with the possibility of staying late (past midnight) M ust have a valid driver’s license with an acceptable driving record at time of appointment. UPDATE : Not all positions are driving positions. Ages: Attendant (Recreation Associate) - Must be at least 17 years old Wage Range: Applicants start at the entry hourly rate Attendant (Recreation Associate) $18.90 - $22.05 Entry is $18.90 Training Wage: Attendant (Recreation Associate) training wage is $18.90. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required f or these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process STEP 1: Apply online between February 26, 2024 - June 30, 2024 Early applications are encouraged. Applications submitted by Monday, April 8, 2024 will be guaranteed an interview. Applications submitted after Monday, April 8, 2024 will only be interviewed on an as needed basis. Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veterans' Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans' Preference click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Eligible applicants will only be contacted when positions become available. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notices of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all the conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION The Community Services Department is hiring two (2) part-time, non-benefited Recreation Leaders for the Human Services Division and one (1) part-time, non-benefited Recreation Leader for the Workforce Development Division. The ideal candidates will have experience in recreational programs and activities, along with knowledge in general recreation and government agency practices and principles. Applicants must be compassionate and demonstrate a commitment and willingness to serve individuals in a diverse setting within the function of facilitating programs and services that will address the needs of senior citizens, youth, and individuals with special needs. Qualified candidates must have a passion for serving the community and the ability multitask and prioritize assignments while providing support to administrative staff. Applicants must have strong customer service and office skills experience. Applicants must be able to organize and lead human services and workforce development programs as well as assist with various operational needs. The ideal candidates must be able to research, develop and lead recreation programs and activities, and maintain proper records. Applicants must demonstrate professionalism, communicate effectively, possess problem solving skills, have the ability to multitask and work both as a team and independently in the absence of supervision. Candidates must be able to work a varied schedule that may include nights, weekends, and holidays. DEFINITION Under direct supervision, performs Community Services work in a Citywide Community Services program. DISTINGUISHING CHARACTERISTICS The Recreation Leader is an Entry level classification in the Community Services series. The employee assists in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Recreation Assistant, Recreation Leader, and Senior Recreation Leader are distinguished from one another by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of Community Services or his/her designee. No supervision exercised. Examples of Duties EXAMPLES OF DUTIES : (All Assignments) Duties may include, but are not limited to, the following: Assists in all facets of assigned program area(s) and special events Maintains inventory control, activity and progress records Assists in implementing specialized Community Services programs Responds to complaints and inquiries from the public Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Provides high level of customer service May assist with public presentations, and prepares reports regarding assigned program May receive and reconcile payments by cash, check, credit cards, or automatic debits Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Promotes and coordinates volunteerism Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and six (6) months of increasingly responsible experience (paid or volunteer) as a group activity worker or instructor, preferably in a municipal government environment. Completion of an Associate's Degree is highly desirable. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Basic principles and practices of public Community Services programs Community Services leisure and volunteer activities as they relate to various interests and abilities Applicable federal, state and local laws and regulations Safe work practices and procedures Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner, may be needed Ability to: Provide quality customer service Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Communicate effectively, both orally and in writing Use proper English, spelling, grammar and punctuation Perform basic mathematical calculations To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES May require possession of a valid California Class C driver's license and an acceptable driving record. First Aid and CPR certifications are required within six (6) months of appointment. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. Regularly required to work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee may work at different sites and events and is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities. Subject to the position, the employee may constantly or intermittently work outdoors under variable weather conditions that include heat, cold, dust, moisture and wetness. Occasional driving is required to visit community services facilities, and attend community and public meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. Note: A Project employee is an employee who is hired to work a specific period of time in a Fiscal Year. Project employees are: scheduled at the convenience of the City; not eligible for City sponsored benefits (e.g., health, dental, or vision insurance) unless otherwise specified; serve at the pleasure of the City Manager; and, specifically excluded from the Discipline policy (i.e. may be terminated at any time with or without notice). Typically, project positions do not exceed 1,000 hours in a fiscal year. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefits for Project Employees Employees who are hired in a temporary or "project" position do not receive benefits other than those mandated by state and federal law. These benefits include paid sick leave(PSL)as well asparticipation in Medicare, Worker's Compensation,OBRAand/orCalPERSRetirement System. Sick Leave In accordance with California State Law, all non-regular, temporary and seasonal employees will receive 40 hours of paid sick leave (PSL) upon hire. PSL will be available for use beginning on each employee's90thday of employment. Thereafter, in each pay period that includes July 1, employees will receive a new 40-hour lump sum of PSL. Any unused PSLhours will not carry over. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Apr 25, 2024
Part Time
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION The Community Services Department is hiring two (2) part-time, non-benefited Recreation Leaders for the Human Services Division and one (1) part-time, non-benefited Recreation Leader for the Workforce Development Division. The ideal candidates will have experience in recreational programs and activities, along with knowledge in general recreation and government agency practices and principles. Applicants must be compassionate and demonstrate a commitment and willingness to serve individuals in a diverse setting within the function of facilitating programs and services that will address the needs of senior citizens, youth, and individuals with special needs. Qualified candidates must have a passion for serving the community and the ability multitask and prioritize assignments while providing support to administrative staff. Applicants must have strong customer service and office skills experience. Applicants must be able to organize and lead human services and workforce development programs as well as assist with various operational needs. The ideal candidates must be able to research, develop and lead recreation programs and activities, and maintain proper records. Applicants must demonstrate professionalism, communicate effectively, possess problem solving skills, have the ability to multitask and work both as a team and independently in the absence of supervision. Candidates must be able to work a varied schedule that may include nights, weekends, and holidays. DEFINITION Under direct supervision, performs Community Services work in a Citywide Community Services program. DISTINGUISHING CHARACTERISTICS The Recreation Leader is an Entry level classification in the Community Services series. The employee assists in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Recreation Assistant, Recreation Leader, and Senior Recreation Leader are distinguished from one another by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of Community Services or his/her designee. No supervision exercised. Examples of Duties EXAMPLES OF DUTIES : (All Assignments) Duties may include, but are not limited to, the following: Assists in all facets of assigned program area(s) and special events Maintains inventory control, activity and progress records Assists in implementing specialized Community Services programs Responds to complaints and inquiries from the public Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Provides high level of customer service May assist with public presentations, and prepares reports regarding assigned program May receive and reconcile payments by cash, check, credit cards, or automatic debits Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Promotes and coordinates volunteerism Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and six (6) months of increasingly responsible experience (paid or volunteer) as a group activity worker or instructor, preferably in a municipal government environment. Completion of an Associate's Degree is highly desirable. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Basic principles and practices of public Community Services programs Community Services leisure and volunteer activities as they relate to various interests and abilities Applicable federal, state and local laws and regulations Safe work practices and procedures Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner, may be needed Ability to: Provide quality customer service Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Communicate effectively, both orally and in writing Use proper English, spelling, grammar and punctuation Perform basic mathematical calculations To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES May require possession of a valid California Class C driver's license and an acceptable driving record. First Aid and CPR certifications are required within six (6) months of appointment. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. Regularly required to work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee may work at different sites and events and is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities. Subject to the position, the employee may constantly or intermittently work outdoors under variable weather conditions that include heat, cold, dust, moisture and wetness. Occasional driving is required to visit community services facilities, and attend community and public meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. Note: A Project employee is an employee who is hired to work a specific period of time in a Fiscal Year. Project employees are: scheduled at the convenience of the City; not eligible for City sponsored benefits (e.g., health, dental, or vision insurance) unless otherwise specified; serve at the pleasure of the City Manager; and, specifically excluded from the Discipline policy (i.e. may be terminated at any time with or without notice). Typically, project positions do not exceed 1,000 hours in a fiscal year. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefits for Project Employees Employees who are hired in a temporary or "project" position do not receive benefits other than those mandated by state and federal law. These benefits include paid sick leave(PSL)as well asparticipation in Medicare, Worker's Compensation,OBRAand/orCalPERSRetirement System. Sick Leave In accordance with California State Law, all non-regular, temporary and seasonal employees will receive 40 hours of paid sick leave (PSL) upon hire. PSL will be available for use beginning on each employee's90thday of employment. Thereafter, in each pay period that includes July 1, employees will receive a new 40-hour lump sum of PSL. Any unused PSLhours will not carry over. Closing Date/Time: 4/29/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Apr 21, 2024
Variable Shift
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CASUAL RECREATION ATTENDANT 10 - 25 HOURS/WEEK (Recreation Assistant-Job Code 9325) Note: Casual, non-benefited employees are limited to working no more than no more than 900 hours in a fiscal year (July 1-June 30). Under general supervision of the Site Manager or designee, the recreation attendant will oversee proper use and rental activity of Library and Recreation facilities including performance of basic and minor custodial duties, ensuring compliance of established rules and procedures for the use of the facilities.. Essential Job Functions May include, but are not limited to the following: Oversee all facility use activities: notify appropriate personnel regarding safety and security problems during building activities. Ensure participants are completing required paperwork for specific programs/services. Collect fees as needed. Assist in the inventory of program supplies and equipment. Perform basic and minor custodial duties during activities, documenting and reporting repairs; lock and unlock doors; clear and secure alarm system. Move and arrange furniture and equipment and set-up rooms at various sites for different activities or programs; return room to original condition following event. Ensure proper compliance of established facility rules and regulations by program participants. Provide excellent customer service. Become familiar with programs, services, and special events taking place at Columbia Neighborhood Center. Complete clerical and administrative tasks as assigned. Greet customers and answer telephone. Other duties as assigned. IMPORTANT INFORMATION This is a casual position with the City of Sunnyvale. It is an hourly position with no benefits. Vacancies are during weekday evenings up to 11:30 pm and weekends, all hours. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Semi-rigorous outdoor work may be required on occasion. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 16 years old. Ability to follow oral and written instructions. Ability to evaluate emergency situations and act decisively and effectively to resolve the situation. Perform all physical aspects of assigned duties including lifting, carrying and moving furniture. Establish and maintain cooperative working relationships with those contacted in the course of work. Ability to work independently in the absence of supervision. Deal tactfully with people and carry a high degree of customer service. Deliver service which exceeds the expectations of our customers. Familiar with basic computer functions and applications such as Microsoft Word and Excel. Must be available to work 6-8 hour shifts on weekdays evenings and 6-10 hour shifts on weekends each week. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS Experience in customer service and/or facility-related services Bilingual in Spanish, Mandarin, or Farsi Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application, complete responses to the supplemental questions, and a resume to be considered for a position. City application forms, completed in full, are required, as well as responses to the required supplemental questions . Electronic applications may be submitted on-line through the City's employment page, go to Sunnyvale.ca.gov, Search: Jobs. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are optional and are not accepted in lieu of the application. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand @sunnyvale.ca.gov or 408-730-2719 for updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Carmen Villegas at (408) 730-7377 or email: cvillegas@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description CASUAL RECREATION ATTENDANT 10 - 25 HOURS/WEEK (Recreation Assistant-Job Code 9325) Note: Casual, non-benefited employees are limited to working no more than no more than 900 hours in a fiscal year (July 1-June 30). Under general supervision of the Site Manager or designee, the recreation attendant will oversee proper use and rental activity of Library and Recreation facilities including performance of basic and minor custodial duties, ensuring compliance of established rules and procedures for the use of the facilities.. Essential Job Functions May include, but are not limited to the following: Oversee all facility use activities: notify appropriate personnel regarding safety and security problems during building activities. Ensure participants are completing required paperwork for specific programs/services. Collect fees as needed. Assist in the inventory of program supplies and equipment. Perform basic and minor custodial duties during activities, documenting and reporting repairs; lock and unlock doors; clear and secure alarm system. Move and arrange furniture and equipment and set-up rooms at various sites for different activities or programs; return room to original condition following event. Ensure proper compliance of established facility rules and regulations by program participants. Provide excellent customer service. Become familiar with programs, services, and special events taking place at Columbia Neighborhood Center. Complete clerical and administrative tasks as assigned. Greet customers and answer telephone. Other duties as assigned. IMPORTANT INFORMATION This is a casual position with the City of Sunnyvale. It is an hourly position with no benefits. Vacancies are during weekday evenings up to 11:30 pm and weekends, all hours. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Semi-rigorous outdoor work may be required on occasion. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 16 years old. Ability to follow oral and written instructions. Ability to evaluate emergency situations and act decisively and effectively to resolve the situation. Perform all physical aspects of assigned duties including lifting, carrying and moving furniture. Establish and maintain cooperative working relationships with those contacted in the course of work. Ability to work independently in the absence of supervision. Deal tactfully with people and carry a high degree of customer service. Deliver service which exceeds the expectations of our customers. Familiar with basic computer functions and applications such as Microsoft Word and Excel. Must be available to work 6-8 hour shifts on weekdays evenings and 6-10 hour shifts on weekends each week. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS Experience in customer service and/or facility-related services Bilingual in Spanish, Mandarin, or Farsi Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application, complete responses to the supplemental questions, and a resume to be considered for a position. City application forms, completed in full, are required, as well as responses to the required supplemental questions . Electronic applications may be submitted on-line through the City's employment page, go to Sunnyvale.ca.gov, Search: Jobs. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are optional and are not accepted in lieu of the application. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand @sunnyvale.ca.gov or 408-730-2719 for updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Carmen Villegas at (408) 730-7377 or email: cvillegas@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous