COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; and One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/4/2024 4:30 PM Pacific
Mar 22, 2024
Full Time
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; and One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/4/2024 4:30 PM Pacific
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Additional Information Bilingual testing on listening, reading, writing, and speaking Spanish is required from candidates offered employment. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; AND One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 3/31/2024 11:59 PM Pacific
Mar 19, 2024
Full Time
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Additional Information Bilingual testing on listening, reading, writing, and speaking Spanish is required from candidates offered employment. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; AND One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 3/31/2024 11:59 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ABOUT THE DEPARTMENT The Stanislaus County Public Defender's Office fights mass incarceration by providing zealous representation to low-income people facing criminal charges. The Public Defender seeks to serve the whole client, addressing needs that contribute to criminal legal involvement or that arise from contact with the legal system. The office is client-centered in its representation, recognizing that all clients deserve autonomy, dignity, and respect throughout their experience with the justice system. The Holistic Defense Advocate (Social Worker IV) will join a team of over 45 attorneys, investigators, paralegals, and other staff dedicated to keeping people free and preserving their future despite the criminal charges they may be facing. To learn more about the Office of the Public Defender, click here. Click here for details. THE IDEAL CANDIDATE The ideal candidate is passionate about social justice, civil rights, or public service and have demonstrated that through your educational, employment or volunteer choices. You are committed to working alongside people who are marginalized, knowing that everyone in the criminal justice system can move forward and deserves support. The ideal candidate is also a creative problem-solver, who will tenaciously seek out innovative and efficient solutions to the obstacles that clients face moving through the criminal justice system. You are emotionally resilient, with developed strategies that allow you to witness harm and come back motivated to fight the next day. Finally, the ideal candidate works effectively as part of an interdisciplinary team within the Public Defender’s Office and with other various agencies, county staff and the public. The Public Defender’s Office values lived experiences that overlap with our clients and allow Client Support Specialists to better build trust and rapport with our served community. We urge people who have been personally impacted by the criminal legal system or share other lived experiences with public defender clients to apply. ABOUT THE POSITION As a Client Support Specialist I/II, you will directly support public defender clients to help keep them out of jail and connect them with supportive community services. You will also work to prevent the non-criminal consequences of arrest that can impact clients’ housing, employment, public benefits, and many other areas of their lives. Your role will include working with attorneys and clients to assess client needs, develop service plans, and make referrals to appropriate community resources to meet clients’ social service or civil legal needs. Beyond simply making a referral, you will take the extra step to ensure your clients can access services, reducing barriers that may stand in their way. Client Support Specialists become experts in the services and other resources available to the Stanislaus County community, researching and building relationships with referral partners. Client Support Specialists also assist clients and their families by explaining the court process and developing post-release plans. Finally, you may assist attorneys by gathering information about a client’s life history, current goals, and services they are accessing. This information is presented informally or in a written report to prosecutors or the court to obtain a better criminal case outcome for clients. The Client Support Specialist II differs from the Client Support Specialist I in that people in the Client Support Specialist II role will focus on supporting clients who suffer from substance use and/or mental health disorders. The Client Support Specialist I/II position will work in a grant funded position until December 31, 2026. Unless otherwise provided, this position is part of the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Conduct interviews and build relationships with clients by visiting them in their homes, in jail, and in other non-office settings; Depending on client needs and attorney direction, assist clients with issues such as (but not limited to): Development of re-entry plans; Assistance with program placement for behavioral health or substance use counseling; Connection to supportive services to assist clients with meeting basic needs, such as emergency housing, job training, identification, and public benefits; Obtaining representation in housing, employment, family, or immigration-related legal matters that are connected to the client’s criminal case; Maintaining or obtaining employment or driver’s licenses; Assistance with enrollment in schooling or other educational programs; Partner closely with attorneys to support arguments for better legal outcomes, including providing relevant information and records, and drafting persuasive narrative reports; Research, evaluate, and recommend alternatives to incarceration which would adequately address client needs and court requirements; Maintain detailed knowledge of criminal legal processes and requirements; share information with Public Defender clients and their families about the criminal legal process, and assist them in overcoming barriers to reaching their goals; Appear in court for court hearings to support clients and their family members, as needed; Maintain accurate and specific case records and logs of assignments and tasks performed, in accordance with applicable laws and regulations; Build relationships with schools, hospitals, community-based organizations, and other service providers, and; Perform related duties as assigned. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) The same tasks described in level I plus: Interview and assess clients in office or in non-office settings, such as jail, prison or mental health treatment facilities, etc. Gather social history information for use by clinicians or attorneys in developing case plans, primarily focusing on clients who suffer from substance use disorders and/or mental health disorders which are manageable with medication; Recommend, refer, and facilitate placement of willing clients to inpatient or outpatient drug or alcohol treatment program; and Perform intensive casework services with clients and their families. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Principles and techniques of motivational interviewing and maintaining social casework records; Laws, rules and regulations governing a public defense agency, departmental policies, rules and regulations; Community organization and the use of public and private community resources; Current trends and methodology in the field of public social services; Dynamics of individual and group behavior, human growth and development, family relationships; medical-psycho-socio- economic factors affecting individuals and families; Adult and juvenile court processes and procedures; Culturally proficient practices with diverse case load; Basic theories of alcohol and drug problems and addictions, and psychological development disorders; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) Demonstrated knowledge required in level I plus: Current recovery models for recovery from substance use disorders; and State regulations pertaining to client confidentiality. SKILLS/ABILITIES CLIENT SUPPORT SPECIALIST I/II (CASEWORKER I/II) Conduct motivational interviewing; Work collaboratively as part of a team, under the direction of behavioral health staff and/or attorneys; Prepare and present clear and concise reports and records; Communicate effectively in verbal and written form; Manage a caseload in a timely and effective manner; Demonstrate skilled casework methods and practices; Demonstrate adaptability to change; Work independently; Appreciate and understand history and dynamics associated with poverty and childhood trauma, and generational addiction or behavior health family dynamics; Relate appropriately to persons in times of emergency and crisis; Work effectively with a variety of human values and social backgrounds; Obtain and record social, educational, and work histories; understand and evaluate technically written materials; and Maintain cooperative working relationships with other County departments, State and Federal agencies and members of the defense team. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or closely related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II One (1) year of full time, professional experience in a social work or substance use disorder treatment setting. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or a closely-related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II Three (3) years of full time, professional experience in a social work or substance use disorder treatment setting including a minimum of two (2) years performing substance use disorder evaluations and referrals. NOTE: Possession of a current Certified Addiction Treatment Specialist credential may substitute for one (1) year of the education/experience requirement. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-4214 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline may result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of experience working in a Public Defender office, Legal Aid office, public interest law organization or similar setting; OR One (1) year of full-time experience providing client-centered social services within marginalized communities, such as public benefits enrollment, housing or healthcare navigation, or job readiness training. Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: April 15 , 2024 Oral Examination: Tentatively the week of April 22, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/15/2024 5:00 PM Pacific
Mar 13, 2024
Full Time
About the Opportunity ABOUT THE DEPARTMENT The Stanislaus County Public Defender's Office fights mass incarceration by providing zealous representation to low-income people facing criminal charges. The Public Defender seeks to serve the whole client, addressing needs that contribute to criminal legal involvement or that arise from contact with the legal system. The office is client-centered in its representation, recognizing that all clients deserve autonomy, dignity, and respect throughout their experience with the justice system. The Holistic Defense Advocate (Social Worker IV) will join a team of over 45 attorneys, investigators, paralegals, and other staff dedicated to keeping people free and preserving their future despite the criminal charges they may be facing. To learn more about the Office of the Public Defender, click here. Click here for details. THE IDEAL CANDIDATE The ideal candidate is passionate about social justice, civil rights, or public service and have demonstrated that through your educational, employment or volunteer choices. You are committed to working alongside people who are marginalized, knowing that everyone in the criminal justice system can move forward and deserves support. The ideal candidate is also a creative problem-solver, who will tenaciously seek out innovative and efficient solutions to the obstacles that clients face moving through the criminal justice system. You are emotionally resilient, with developed strategies that allow you to witness harm and come back motivated to fight the next day. Finally, the ideal candidate works effectively as part of an interdisciplinary team within the Public Defender’s Office and with other various agencies, county staff and the public. The Public Defender’s Office values lived experiences that overlap with our clients and allow Client Support Specialists to better build trust and rapport with our served community. We urge people who have been personally impacted by the criminal legal system or share other lived experiences with public defender clients to apply. ABOUT THE POSITION As a Client Support Specialist I/II, you will directly support public defender clients to help keep them out of jail and connect them with supportive community services. You will also work to prevent the non-criminal consequences of arrest that can impact clients’ housing, employment, public benefits, and many other areas of their lives. Your role will include working with attorneys and clients to assess client needs, develop service plans, and make referrals to appropriate community resources to meet clients’ social service or civil legal needs. Beyond simply making a referral, you will take the extra step to ensure your clients can access services, reducing barriers that may stand in their way. Client Support Specialists become experts in the services and other resources available to the Stanislaus County community, researching and building relationships with referral partners. Client Support Specialists also assist clients and their families by explaining the court process and developing post-release plans. Finally, you may assist attorneys by gathering information about a client’s life history, current goals, and services they are accessing. This information is presented informally or in a written report to prosecutors or the court to obtain a better criminal case outcome for clients. The Client Support Specialist II differs from the Client Support Specialist I in that people in the Client Support Specialist II role will focus on supporting clients who suffer from substance use and/or mental health disorders. The Client Support Specialist I/II position will work in a grant funded position until December 31, 2026. Unless otherwise provided, this position is part of the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Conduct interviews and build relationships with clients by visiting them in their homes, in jail, and in other non-office settings; Depending on client needs and attorney direction, assist clients with issues such as (but not limited to): Development of re-entry plans; Assistance with program placement for behavioral health or substance use counseling; Connection to supportive services to assist clients with meeting basic needs, such as emergency housing, job training, identification, and public benefits; Obtaining representation in housing, employment, family, or immigration-related legal matters that are connected to the client’s criminal case; Maintaining or obtaining employment or driver’s licenses; Assistance with enrollment in schooling or other educational programs; Partner closely with attorneys to support arguments for better legal outcomes, including providing relevant information and records, and drafting persuasive narrative reports; Research, evaluate, and recommend alternatives to incarceration which would adequately address client needs and court requirements; Maintain detailed knowledge of criminal legal processes and requirements; share information with Public Defender clients and their families about the criminal legal process, and assist them in overcoming barriers to reaching their goals; Appear in court for court hearings to support clients and their family members, as needed; Maintain accurate and specific case records and logs of assignments and tasks performed, in accordance with applicable laws and regulations; Build relationships with schools, hospitals, community-based organizations, and other service providers, and; Perform related duties as assigned. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) The same tasks described in level I plus: Interview and assess clients in office or in non-office settings, such as jail, prison or mental health treatment facilities, etc. Gather social history information for use by clinicians or attorneys in developing case plans, primarily focusing on clients who suffer from substance use disorders and/or mental health disorders which are manageable with medication; Recommend, refer, and facilitate placement of willing clients to inpatient or outpatient drug or alcohol treatment program; and Perform intensive casework services with clients and their families. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Principles and techniques of motivational interviewing and maintaining social casework records; Laws, rules and regulations governing a public defense agency, departmental policies, rules and regulations; Community organization and the use of public and private community resources; Current trends and methodology in the field of public social services; Dynamics of individual and group behavior, human growth and development, family relationships; medical-psycho-socio- economic factors affecting individuals and families; Adult and juvenile court processes and procedures; Culturally proficient practices with diverse case load; Basic theories of alcohol and drug problems and addictions, and psychological development disorders; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) Demonstrated knowledge required in level I plus: Current recovery models for recovery from substance use disorders; and State regulations pertaining to client confidentiality. SKILLS/ABILITIES CLIENT SUPPORT SPECIALIST I/II (CASEWORKER I/II) Conduct motivational interviewing; Work collaboratively as part of a team, under the direction of behavioral health staff and/or attorneys; Prepare and present clear and concise reports and records; Communicate effectively in verbal and written form; Manage a caseload in a timely and effective manner; Demonstrate skilled casework methods and practices; Demonstrate adaptability to change; Work independently; Appreciate and understand history and dynamics associated with poverty and childhood trauma, and generational addiction or behavior health family dynamics; Relate appropriately to persons in times of emergency and crisis; Work effectively with a variety of human values and social backgrounds; Obtain and record social, educational, and work histories; understand and evaluate technically written materials; and Maintain cooperative working relationships with other County departments, State and Federal agencies and members of the defense team. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or closely related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II One (1) year of full time, professional experience in a social work or substance use disorder treatment setting. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or a closely-related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II Three (3) years of full time, professional experience in a social work or substance use disorder treatment setting including a minimum of two (2) years performing substance use disorder evaluations and referrals. NOTE: Possession of a current Certified Addiction Treatment Specialist credential may substitute for one (1) year of the education/experience requirement. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-4214 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline may result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of experience working in a Public Defender office, Legal Aid office, public interest law organization or similar setting; OR One (1) year of full-time experience providing client-centered social services within marginalized communities, such as public benefits enrollment, housing or healthcare navigation, or job readiness training. Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: April 15 , 2024 Oral Examination: Tentatively the week of April 22, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/15/2024 5:00 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
San Francisco, California, United States
Job Description and Duties Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, the supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Enterprise Support Branch (ESB) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the ESB is responsible for management and/or participation in special technical projects. The ITS I serves as a technical lead and project manager and advises and mentors less experienced staff in project management and works closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the ESB. The incumbent must demonstrate the ability to achieve a common understanding of a problem through identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422637 Position #(s): 420-862-1402-901 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: San Francisco County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 422637 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Hands-on setup and troubleshooting experience with Mac OS. Ability to respond and manage all IT support tickets for Attorney General Executive staff. Ability to travel on short notice. Flexibliity to work extended huors on short notice. Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure (VDI). Experience with Virtual Private Network (VPN). Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
Mar 27, 2024
Full Time
Job Description and Duties Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, the supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Enterprise Support Branch (ESB) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the ESB is responsible for management and/or participation in special technical projects. The ITS I serves as a technical lead and project manager and advises and mentors less experienced staff in project management and works closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the ESB. The incumbent must demonstrate the ability to achieve a common understanding of a problem through identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422637 Position #(s): 420-862-1402-901 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: San Francisco County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 422637 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Hands-on setup and troubleshooting experience with Mac OS. Ability to respond and manage all IT support tickets for Attorney General Executive staff. Ability to travel on short notice. Flexibliity to work extended huors on short notice. Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure (VDI). Experience with Virtual Private Network (VPN). Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Systems Specialist II Job Category: CSEA Job Opening Date: January 26, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Technology Support Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 12, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate manager, administrator, or designee, assumes responsibility for a variety of intermediate level and hands-on technical functions related to local voice and data networks equipment, including design, engineering and operations; installs, operates and maintains network and computer support systems; and troubleshoots networking issues and equipment. DISTINGUISHING CHARACTERISTICS This is the intermediate level in the IT Systems Specialist series. Positions at this level require significant knowledge and hands-on experience and receive only occasional instruction or assistance as new or unusual situations arise. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Analyze requirements, performs cost analyses and feasibility studies as requested; develop plans and designs, prepare detailed technical operational specifications or requests for proposals and other documentation required for development and implementation of network, data, computer, storage, virtual and cloud based systems. Assist in evaluating network systems requirements; recommend modifications to hardware, software, business processes and/or new equipment; analyze technical problems and recommend appropriate corrective measures. Install, maintain, diagnose, analyze and repair computers, printers, servers, data center hardware, MDF and IDF hardware, and network architecture for desktop applications, virtualized servers and desktops, and use in classroom or laboratory settings; diagnose, analyze and remedy hardware component and software application failures or malfunctions. Perform back up and restoration of network files for disaster recovery; create documentation of network paths, shortcuts and resources. Design and create network shared resources, user accounts, group accounts, security groups, and other permissions to network access; develop user and machine access profiles; install, configure and maintain network cabling, unmanaged switches and jacks; Manage access to local, remote, and shared resources. Administer, manage, and monitor Identity and Access Management solutions. Administer federated, multifactor, and radius based authentication systems. Coordinate activities involved with analysis and troubleshooting of technical problems in the operation of networks, and network equipment, and related data systems; initiate appropriate corrective action. Perform basic adds, moves, and changes for the voice network and voicemail infrastructure. Additionally, perform basic troubleshooting for the voice network and voice network related devices and services. Perform basic network troubleshooting for any network connected devices. Implement and maintain basic network security technologies. Participate in the design and implementation of software and web-based applications for file conversion, kiosk units, e-mail access, work order submission, tracking and maintenance, room and equipment utilization and inventory control. Interface with vendors and consultants in the development of quotes and proposals to meet design criteria; evaluate equipment to determine compliance with specifications; assist with procurement processing. Interact with and direct vendor service/support technicians and consultants in the installation, maintenance, support, and troubleshooting of technology systems; provide input regarding systems/process requirements and specifications. Create and maintain documentation library of network facilities, including cabling, conduit and equipment. May Meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and assist with developing plans and designs; prepare technical operational specifications and other documentation required for development and implementation of network and data systems. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners. Operational characteristics of Voice over IP or equivalent technologies. Operational characteristics of Infrastructure As A Service cloud technologies. Operational characteristics of virtualization technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Principles and practices of troubleshooting technical network and computer system hardware and software problems. Principles and practices of network server design, engineering, installation and maintenance. Desktop and server operating system and related software deployment related systems. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District guidelines. Analyze technical problems accurately and recommend or take an effective course of action. Modify a variety of network and electronic systems and equipment. Coordinate large projects requiring the involvement of several departments. Train other staff in network operating principles and network environment. Make system programming changes to network equipment and systems. Work independently with minimum of direct supervision. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Two years of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 07, 2024
Full Time
Title: IT Systems Specialist II Job Category: CSEA Job Opening Date: January 26, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Technology Support Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the departments needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 12, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate manager, administrator, or designee, assumes responsibility for a variety of intermediate level and hands-on technical functions related to local voice and data networks equipment, including design, engineering and operations; installs, operates and maintains network and computer support systems; and troubleshoots networking issues and equipment. DISTINGUISHING CHARACTERISTICS This is the intermediate level in the IT Systems Specialist series. Positions at this level require significant knowledge and hands-on experience and receive only occasional instruction or assistance as new or unusual situations arise. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Analyze requirements, performs cost analyses and feasibility studies as requested; develop plans and designs, prepare detailed technical operational specifications or requests for proposals and other documentation required for development and implementation of network, data, computer, storage, virtual and cloud based systems. Assist in evaluating network systems requirements; recommend modifications to hardware, software, business processes and/or new equipment; analyze technical problems and recommend appropriate corrective measures. Install, maintain, diagnose, analyze and repair computers, printers, servers, data center hardware, MDF and IDF hardware, and network architecture for desktop applications, virtualized servers and desktops, and use in classroom or laboratory settings; diagnose, analyze and remedy hardware component and software application failures or malfunctions. Perform back up and restoration of network files for disaster recovery; create documentation of network paths, shortcuts and resources. Design and create network shared resources, user accounts, group accounts, security groups, and other permissions to network access; develop user and machine access profiles; install, configure and maintain network cabling, unmanaged switches and jacks; Manage access to local, remote, and shared resources. Administer, manage, and monitor Identity and Access Management solutions. Administer federated, multifactor, and radius based authentication systems. Coordinate activities involved with analysis and troubleshooting of technical problems in the operation of networks, and network equipment, and related data systems; initiate appropriate corrective action. Perform basic adds, moves, and changes for the voice network and voicemail infrastructure. Additionally, perform basic troubleshooting for the voice network and voice network related devices and services. Perform basic network troubleshooting for any network connected devices. Implement and maintain basic network security technologies. Participate in the design and implementation of software and web-based applications for file conversion, kiosk units, e-mail access, work order submission, tracking and maintenance, room and equipment utilization and inventory control. Interface with vendors and consultants in the development of quotes and proposals to meet design criteria; evaluate equipment to determine compliance with specifications; assist with procurement processing. Interact with and direct vendor service/support technicians and consultants in the installation, maintenance, support, and troubleshooting of technology systems; provide input regarding systems/process requirements and specifications. Create and maintain documentation library of network facilities, including cabling, conduit and equipment. May Meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and assist with developing plans and designs; prepare technical operational specifications and other documentation required for development and implementation of network and data systems. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners. Operational characteristics of Voice over IP or equivalent technologies. Operational characteristics of Infrastructure As A Service cloud technologies. Operational characteristics of virtualization technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Principles and practices of troubleshooting technical network and computer system hardware and software problems. Principles and practices of network server design, engineering, installation and maintenance. Desktop and server operating system and related software deployment related systems. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District guidelines. Analyze technical problems accurately and recommend or take an effective course of action. Modify a variety of network and electronic systems and equipment. Coordinate large projects requiring the involvement of several departments. Train other staff in network operating principles and network environment. Make system programming changes to network equipment and systems. Work independently with minimum of direct supervision. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Two years of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Contra Costa County, CA
Concord, California, United States
The Position *This job posting will remain open until all positions are filled. We encourage all interested individuals to apply immediately ** The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2024 | 5% on July 1, 2025 The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Environmental Health Specialist II position. The department currently has one (1) vacancy in the Environmental Health Division located in Concord, CA. You will be required to travel to various locations within Contra Costa County, and work on-call and on weekends as needed. Contra Costa Environmental Health is the prevention, preservation, and improvement of environmental factors affecting the health and safety of our community. It comprises a wide variety of programs designed to protect and promote the health of the people of Contra Costa County by regulating food, drinking water, sewage disposal, solid waste handling, and other matters. Legal authority to operate these programs is derived from the Health and Safety Code, Government Code, Public Resources Code, Water Code, and California Code of Regulations. We are looking for someone who is: Able to clearly communicate concepts and directions both verbally and in writing to the public and public officials Assertive and able to conduct enforcement and other tasks confidently with minimum supervision Able to prepare clear and concise reports Organized, can budget time effectively, and prioritize duties to ensure that all assignments are completed by established deadlines Able to assist in developing policies, procedures, and ordinances A leader that can lead projects to completion What you will typically be responsible for: Conducting inspections and completing relevant inspection reports Providing excellent customer service when conducting tasks and responding to inquiries Completing review and approval of various documents, applications, and plans Investigating various complaints related to the codes Environmental Health enforces Taking enforcement action for non-compliance Accurately interpreting codes and appropriate enforcement based on those codes Assisting in appraising the effectiveness of programs and processes Assisting in developing policies, procedures, and ordinances for department programs A few reasons you might love this job: You will enjoy interacting with others and helping them succeed You will be out in the field for approximately 80% of your day You will get to collaborate with other agencies when working on various tasks The field of Environmental Health is very broad; there will be opportunities to learn new subjects and programs You will serve an integral part in protecting public health and the environment A few challenges you might face in this job: You will need to communicate effectively to gain voluntary compliance You will be de-escalating situations when dealing with an irate customer You will need to learn regulatory code sections and apply them to enforcement actions Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator’s license. Out of state valid Motor Vehicle Operator’s License will be accepted throughout the application process. Certificate: Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California Education: Possession of a bachelor’s degree from an accredited college or university with a major in an environmental health or science curriculum which meets the education requirements of the California State Department of Health Services for registration as an Environmental Health Specialist. Experience: Two (2) years of full-time (or its equivalent) experience as an Environmental Health Specialist. Desirable Qualifications: Training on dealing with difficult people, de-escalating situations, or similar subjects Experience writing technical documents, policies, or procedures Experience developing a program or project from start to finish Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Environmental Health Specialist II classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position *This job posting will remain open until all positions are filled. We encourage all interested individuals to apply immediately ** The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2024 | 5% on July 1, 2025 The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Environmental Health Specialist II position. The department currently has one (1) vacancy in the Environmental Health Division located in Concord, CA. You will be required to travel to various locations within Contra Costa County, and work on-call and on weekends as needed. Contra Costa Environmental Health is the prevention, preservation, and improvement of environmental factors affecting the health and safety of our community. It comprises a wide variety of programs designed to protect and promote the health of the people of Contra Costa County by regulating food, drinking water, sewage disposal, solid waste handling, and other matters. Legal authority to operate these programs is derived from the Health and Safety Code, Government Code, Public Resources Code, Water Code, and California Code of Regulations. We are looking for someone who is: Able to clearly communicate concepts and directions both verbally and in writing to the public and public officials Assertive and able to conduct enforcement and other tasks confidently with minimum supervision Able to prepare clear and concise reports Organized, can budget time effectively, and prioritize duties to ensure that all assignments are completed by established deadlines Able to assist in developing policies, procedures, and ordinances A leader that can lead projects to completion What you will typically be responsible for: Conducting inspections and completing relevant inspection reports Providing excellent customer service when conducting tasks and responding to inquiries Completing review and approval of various documents, applications, and plans Investigating various complaints related to the codes Environmental Health enforces Taking enforcement action for non-compliance Accurately interpreting codes and appropriate enforcement based on those codes Assisting in appraising the effectiveness of programs and processes Assisting in developing policies, procedures, and ordinances for department programs A few reasons you might love this job: You will enjoy interacting with others and helping them succeed You will be out in the field for approximately 80% of your day You will get to collaborate with other agencies when working on various tasks The field of Environmental Health is very broad; there will be opportunities to learn new subjects and programs You will serve an integral part in protecting public health and the environment A few challenges you might face in this job: You will need to communicate effectively to gain voluntary compliance You will be de-escalating situations when dealing with an irate customer You will need to learn regulatory code sections and apply them to enforcement actions Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator’s license. Out of state valid Motor Vehicle Operator’s License will be accepted throughout the application process. Certificate: Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California Education: Possession of a bachelor’s degree from an accredited college or university with a major in an environmental health or science curriculum which meets the education requirements of the California State Department of Health Services for registration as an Environmental Health Specialist. Experience: Two (2) years of full-time (or its equivalent) experience as an Environmental Health Specialist. Desirable Qualifications: Training on dealing with difficult people, de-escalating situations, or similar subjects Experience writing technical documents, policies, or procedures Experience developing a program or project from start to finish Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Environmental Health Specialist II classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide professional-level financial services in areas of budget development and processing, contract negotiation and administration, financial planning and monitoring, financial accounting and reporting, and grants management to County departments and agencies; to conduct a variety of studies and inquiries and perform financial analytic and administrative work; and to do related work as required. Financial Services Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I or entry level. Incumbents hired at the I level will be expected to gain experience and demonstrate proficiency which qualifies them to promote to the II level after the equivalent of two years full time service. If proficient, incumbents will be eligible to be flexibly promoted to the II level after the equivalent of one year. Appointment at the I level will not be extended beyond two years. Positions in this class series are normally found in County departments with multiple budgets and funding sources and/or with extensive contracting with service providers or community-based organizations. In addition to the provision of financial services, responsibilities also include performing general administrative services work, planning and conducting analytical studies and overseeing support functions and staff. Although the work is diverse, all positions are typically characterized by all of the following elements: 1. Independent decision-making. 2. Capacity to present clear oral and written reports to senior managers. 3. Knowledge of governmental financial processes and systems. 4. Ability to conduct financial analysis and formulate financial recommendations; and 5. Limited availability or nature of supervision. This series is distinguished from the Administrative Specialist class series, which has primary responsibility for the provision of more general administrative services in such areas as personnel, purchasing, contracting, budgeting and departmental communications. It is further distinguished from Senior Financial Services Specialist, which is a skilled, technical specialist class with a primary role in financial strategic planning and policy development. For more detailed information about the job classification, visit: Financial Services Specialist II (#0214) . MINIMUM QUALIFICATIONS Either I The equivalent of one year full-time experience in the class of Financial Services Specialist I in the Alameda County classified service. Or II Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, accounting, economics, financial planning or a field related to the work. (Additional professional financial planning and support experience equivalent to the County’s classification of Financial Services Specialist I may be substituted for the education on a year-for-year basis.) And Experience: Equivalent to one year of full-time professional-level experience in areas of budget development and processing, contract negotiation and administration, financial planning and monitoring, financial accounting and reporting, grant management or similar financial services equivalent to that performed by the Alameda County classified service of Financial Services Specialist I. Licenses: Specified positions may require possession of a valid California driver's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of governmental budget development and administration. • Principles and practices of contract and grant administration. • Financial record-keeping and auditing practices. • Practices and techniques of administrative analysis and report preparation. • Applicable federal, state and local policies and regulations. • Computer applications related to the work, such as word processing, data bases and spreadsheets. Proficient in Microsoft Word, Excel, Access and Outlook. • Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to: • Develop and administer multiple budgets. • Monitor fiscal transactions and audit fiscal records and documentation. • Plan and conduct administrative and operational studies. • Interpret, explain and apply financial regulations, policies and procedures. • Direct the work of others on a project or day-to-day basis. • Prepare clear and accurate reports, correspondence, procedures and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Maintain accurate financial records and audit data. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of work. • Clearly and effectively communicate, both verbally and in writing; write contract documents, electronic mail, and Board letters to the Board of Supervisors at a professional skill level. • Communicate fluently using the English language to present and request information to/from internal and external customers effectively by phone or in person. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org or call La Tonya Phillips at 510-271-9126. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide professional-level financial services in areas of budget development and processing, contract negotiation and administration, financial planning and monitoring, financial accounting and reporting, and grants management to County departments and agencies; to conduct a variety of studies and inquiries and perform financial analytic and administrative work; and to do related work as required. Financial Services Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I or entry level. Incumbents hired at the I level will be expected to gain experience and demonstrate proficiency which qualifies them to promote to the II level after the equivalent of two years full time service. If proficient, incumbents will be eligible to be flexibly promoted to the II level after the equivalent of one year. Appointment at the I level will not be extended beyond two years. Positions in this class series are normally found in County departments with multiple budgets and funding sources and/or with extensive contracting with service providers or community-based organizations. In addition to the provision of financial services, responsibilities also include performing general administrative services work, planning and conducting analytical studies and overseeing support functions and staff. Although the work is diverse, all positions are typically characterized by all of the following elements: 1. Independent decision-making. 2. Capacity to present clear oral and written reports to senior managers. 3. Knowledge of governmental financial processes and systems. 4. Ability to conduct financial analysis and formulate financial recommendations; and 5. Limited availability or nature of supervision. This series is distinguished from the Administrative Specialist class series, which has primary responsibility for the provision of more general administrative services in such areas as personnel, purchasing, contracting, budgeting and departmental communications. It is further distinguished from Senior Financial Services Specialist, which is a skilled, technical specialist class with a primary role in financial strategic planning and policy development. For more detailed information about the job classification, visit: Financial Services Specialist II (#0214) . MINIMUM QUALIFICATIONS Either I The equivalent of one year full-time experience in the class of Financial Services Specialist I in the Alameda County classified service. Or II Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, accounting, economics, financial planning or a field related to the work. (Additional professional financial planning and support experience equivalent to the County’s classification of Financial Services Specialist I may be substituted for the education on a year-for-year basis.) And Experience: Equivalent to one year of full-time professional-level experience in areas of budget development and processing, contract negotiation and administration, financial planning and monitoring, financial accounting and reporting, grant management or similar financial services equivalent to that performed by the Alameda County classified service of Financial Services Specialist I. Licenses: Specified positions may require possession of a valid California driver's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles and practices of governmental budget development and administration. • Principles and practices of contract and grant administration. • Financial record-keeping and auditing practices. • Practices and techniques of administrative analysis and report preparation. • Applicable federal, state and local policies and regulations. • Computer applications related to the work, such as word processing, data bases and spreadsheets. Proficient in Microsoft Word, Excel, Access and Outlook. • Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to: • Develop and administer multiple budgets. • Monitor fiscal transactions and audit fiscal records and documentation. • Plan and conduct administrative and operational studies. • Interpret, explain and apply financial regulations, policies and procedures. • Direct the work of others on a project or day-to-day basis. • Prepare clear and accurate reports, correspondence, procedures and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Maintain accurate financial records and audit data. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of work. • Clearly and effectively communicate, both verbally and in writing; write contract documents, electronic mail, and Board letters to the Board of Supervisors at a professional skill level. • Communicate fluently using the English language to present and request information to/from internal and external customers effectively by phone or in person. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org or call La Tonya Phillips at 510-271-9126. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 17 - Starting hourly rate: $22.9365. Rate of pay depends on qualifications. Job Description J O B SUMMARY The Environmental Protection Specialist II - Fat, Oil, & Grease (F.O.G.) applies general knowledge of various water and wastewater principles, practices, and regulation to conduct a range of environmental protection activities, including information collection, inspection, monitoring, sampling, and public education. S/he conducts inspections, monitors activities, evaluates plans or sites for compliance, and compiles various data and information, generally under one regulatory framework. S/he works under limited supervision/guidance. ESSENTIAL FUNCTIONS Performs field analyses, site inspections, groundwater well inspections, and surveys to determine the extent of compliance/non-compliance with applicable local, state, and federal water quality regulations and permits. Negotiates compliance schedules and activities with the regulated community and follows up on progress. Completes inspection and investigation reports, which evaluates findings and includes recommendations; assembles data (computerized and manual) for tracking and documentation purposes. Reviews and evaluates permit applications, pollution control plans, and proposed compliance strategies generally under one regulatory framework. Assesses the need for corrective/preventive action. Initiates early stages of corrective action as appropriate, and consults with Supervisor to initiate latter, more advanced stages. Repairs and calibrates monitoring and sampling equipment or geologic logging equipment. Provides input on the development of environmental technical standards, guidelines, policies, and formal regulations that meet all appropriate regulatory requirements. Assists with implementation of these standards, once adopted. Performs other duties as assigned. M I N I M UM REQUIREMENTS Associate's Degree in Biology, Chemistry, Environmental Science, Engineering, Geology, Geographical Information Systems, or related field from an institution accredited by a recognized accrediting agency. Two years' experience in natural resource management, urban or environmental planning, regulatory compliance, geographical information systems (GIS) applications or experience inspecting, investigating, or monitoring storm water, pretreatment of wastewater or related environmental activities to comply with mandated regulations. Obtain and maintain the following licenses or higher dependent upon division task requirements: Grade "C" Texas Water Works Operator's Certificate of Competency, or obtain within 18 months of appointment; Class II Texas Wastewater Collection System Operator License or higher-level license within 18 months of appointment; Grade C Texas Wastewater Operator License or higher-level license within 18 months of appointment; Registered Environmental Manager license within 24 months of appointment. Valid Class "C" Texas Driver's License. Proficient in the use of word processing, spreadsheet, database, and presentation software. Perform position specific physical testing. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. P R E F E R R E D QUALIFICATIONS Bachelor's Degree from an institution accredited by a recognized accrediting agency. J OB DIMENSIONS Communicates effectively, verbally and in writing. Frequent contact with internal and external customers, consultants, vendors, and government agencies. Conducts regular, in-person and telephone contact with the public and regulated community representatives to explain environmental rules and laws, answers general technical inquiries, responds to complaints, performs inspections or investigations, and gains cooperation in achieving compliance. Participates in public and industry education by developing technical material, or communicating scientific and technical information through oral briefings, written documents, or written testimony. Responds to oil, sewage, and chemical spills and emergency situations requiring containment of the spilled substance to support assessment and action. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting/carrying up to 60 pounds occasionally; pushing a maximum force of 100 pounds; pulling a maximum force of 100 pounds. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling, and working in cramped and strained positions for long periods of time. Working conditions are both in an office environment and a field environment where there is a heavy traffic, construction, rugged terrain, and inclement and hazardous environmental conditions. If a part of the "emergency response team" must be able to complete and maintain the requirements as specified in applicable regulations for Hazardous Materials Emergency Response, including clearance for use of respiratory protection and other associated protective equipment. Also operates a company vehicle on a daily basis. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
Mar 09, 2024
Full Time
Grade 17 - Starting hourly rate: $22.9365. Rate of pay depends on qualifications. Job Description J O B SUMMARY The Environmental Protection Specialist II - Fat, Oil, & Grease (F.O.G.) applies general knowledge of various water and wastewater principles, practices, and regulation to conduct a range of environmental protection activities, including information collection, inspection, monitoring, sampling, and public education. S/he conducts inspections, monitors activities, evaluates plans or sites for compliance, and compiles various data and information, generally under one regulatory framework. S/he works under limited supervision/guidance. ESSENTIAL FUNCTIONS Performs field analyses, site inspections, groundwater well inspections, and surveys to determine the extent of compliance/non-compliance with applicable local, state, and federal water quality regulations and permits. Negotiates compliance schedules and activities with the regulated community and follows up on progress. Completes inspection and investigation reports, which evaluates findings and includes recommendations; assembles data (computerized and manual) for tracking and documentation purposes. Reviews and evaluates permit applications, pollution control plans, and proposed compliance strategies generally under one regulatory framework. Assesses the need for corrective/preventive action. Initiates early stages of corrective action as appropriate, and consults with Supervisor to initiate latter, more advanced stages. Repairs and calibrates monitoring and sampling equipment or geologic logging equipment. Provides input on the development of environmental technical standards, guidelines, policies, and formal regulations that meet all appropriate regulatory requirements. Assists with implementation of these standards, once adopted. Performs other duties as assigned. M I N I M UM REQUIREMENTS Associate's Degree in Biology, Chemistry, Environmental Science, Engineering, Geology, Geographical Information Systems, or related field from an institution accredited by a recognized accrediting agency. Two years' experience in natural resource management, urban or environmental planning, regulatory compliance, geographical information systems (GIS) applications or experience inspecting, investigating, or monitoring storm water, pretreatment of wastewater or related environmental activities to comply with mandated regulations. Obtain and maintain the following licenses or higher dependent upon division task requirements: Grade "C" Texas Water Works Operator's Certificate of Competency, or obtain within 18 months of appointment; Class II Texas Wastewater Collection System Operator License or higher-level license within 18 months of appointment; Grade C Texas Wastewater Operator License or higher-level license within 18 months of appointment; Registered Environmental Manager license within 24 months of appointment. Valid Class "C" Texas Driver's License. Proficient in the use of word processing, spreadsheet, database, and presentation software. Perform position specific physical testing. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. P R E F E R R E D QUALIFICATIONS Bachelor's Degree from an institution accredited by a recognized accrediting agency. J OB DIMENSIONS Communicates effectively, verbally and in writing. Frequent contact with internal and external customers, consultants, vendors, and government agencies. Conducts regular, in-person and telephone contact with the public and regulated community representatives to explain environmental rules and laws, answers general technical inquiries, responds to complaints, performs inspections or investigations, and gains cooperation in achieving compliance. Participates in public and industry education by developing technical material, or communicating scientific and technical information through oral briefings, written documents, or written testimony. Responds to oil, sewage, and chemical spills and emergency situations requiring containment of the spilled substance to support assessment and action. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting/carrying up to 60 pounds occasionally; pushing a maximum force of 100 pounds; pulling a maximum force of 100 pounds. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling, and working in cramped and strained positions for long periods of time. Working conditions are both in an office environment and a field environment where there is a heavy traffic, construction, rugged terrain, and inclement and hazardous environmental conditions. If a part of the "emergency response team" must be able to complete and maintain the requirements as specified in applicable regulations for Hazardous Materials Emergency Response, including clearance for use of respiratory protection and other associated protective equipment. Also operates a company vehicle on a daily basis. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 17 - Starting hourly rate: $22.9365. Rate of pay depends on qualifications. Job Description J O B SUMMARY The Environmental Protection Specialist II - Industrial Waste applies general knowledge of various water and wastewater principles, practices, and regulation to conduct a range of environmental protection activities, including information collection, inspection, monitoring, sampling, and public education. S/he conducts inspections, monitors activities, evaluates plans or sites for compliance, and compiles various data and information, generally under one regulatory framework. S/he works under limited supervision/guidance. ESSENTIAL FUNCTIONS Performs field analyses, site inspections, groundwater well inspections, and surveys to determine the extent of compliance/non-compliance with applicable local, state, and federal water quality regulations and permits. Negotiates compliance schedules and activities with the regulated community and follows up on progress. Completes inspection and investigation reports, which evaluates findings and includes recommendations; assembles data (computerized and manual) for tracking and documentation purposes. Reviews and evaluates permit applications, pollution control plans, and proposed compliance strategies generally under one regulatory framework. Assesses the need for corrective/preventive action. Initiates early stages of corrective action as appropriate, and consults with Supervisor to initiate latter, more advanced stages. Repairs and calibrates monitoring and sampling equipment or geologic logging equipment. Provides input on the development of environmental technical standards, guidelines, policies, and formal regulations that meet all appropriate regulatory requirements. Assists with implementation of these standards, once adopted. Performs other duties as assigned. M I N I M UM REQUIREMENTS Associate's Degree in Biology, Chemistry, Environmental Science, Engineering, Geology, Geographical Information Systems, or related field from an institution accredited by a recognized accrediting agency. Two years' experience in natural resource management, urban or environmental planning, regulatory compliance, geographical information systems (GIS) applications or experience inspecting, investigating, or monitoring storm water, pretreatment of wastewater or related environmental activities to comply with mandated regulations. Obtain and maintain the following licenses or higher dependent upon division task requirements: Grade "C" Texas Water Works Operator's Certificate of Competency, or obtain within 18 months of appointment; Class II Texas Wastewater Collection System Operator License or higher-level license within 18 months of appointment; Grade C Texas Wastewater Operator License or higher-level license within 18 months of appointment; Registered Environmental Manager license within 24 months of appointment. Valid Class "C" Texas Driver's License. Proficient in the use of word processing, spreadsheet, database, and presentation software. Perform position specific physical testing. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. P R E F E R R E D QUALIFICATIONS Bachelor's Degree from an institution accredited by a recognized accrediting agency. J OB DIMENSIONS Communicates effectively, verbally and in writing. Frequent contact with internal and external customers, consultants, vendors, and government agencies. Conducts regular, in-person and telephone contact with the public and regulated community representatives to explain environmental rules and laws, answers general technical inquiries, responds to complaints, performs inspections or investigations, and gains cooperation in achieving compliance. Participates in public and industry education by developing technical material, or communicating scientific and technical information through oral briefings, written documents, or written testimony. Responds to oil, sewage, and chemical spills and emergency situations requiring containment of the spilled substance to support assessment and action. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting/carrying up to 60 pounds occasionally; pushing a maximum force of 100 pounds; pulling a maximum force of 100 pounds. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling, and working in cramped and strained positions for long periods of time. Working conditions are both in an office environment and a field environment where there is a heavy traffic, construction, rugged terrain, and inclement and hazardous environmental conditions. If a part of the "emergency response team" must be able to complete and maintain the requirements as specified in applicable regulations for Hazardous Materials Emergency Response, including clearance for use of respiratory protection and other associated protective equipment. Also operates a company vehicle on a daily basis. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
Mar 09, 2024
Full Time
Grade 17 - Starting hourly rate: $22.9365. Rate of pay depends on qualifications. Job Description J O B SUMMARY The Environmental Protection Specialist II - Industrial Waste applies general knowledge of various water and wastewater principles, practices, and regulation to conduct a range of environmental protection activities, including information collection, inspection, monitoring, sampling, and public education. S/he conducts inspections, monitors activities, evaluates plans or sites for compliance, and compiles various data and information, generally under one regulatory framework. S/he works under limited supervision/guidance. ESSENTIAL FUNCTIONS Performs field analyses, site inspections, groundwater well inspections, and surveys to determine the extent of compliance/non-compliance with applicable local, state, and federal water quality regulations and permits. Negotiates compliance schedules and activities with the regulated community and follows up on progress. Completes inspection and investigation reports, which evaluates findings and includes recommendations; assembles data (computerized and manual) for tracking and documentation purposes. Reviews and evaluates permit applications, pollution control plans, and proposed compliance strategies generally under one regulatory framework. Assesses the need for corrective/preventive action. Initiates early stages of corrective action as appropriate, and consults with Supervisor to initiate latter, more advanced stages. Repairs and calibrates monitoring and sampling equipment or geologic logging equipment. Provides input on the development of environmental technical standards, guidelines, policies, and formal regulations that meet all appropriate regulatory requirements. Assists with implementation of these standards, once adopted. Performs other duties as assigned. M I N I M UM REQUIREMENTS Associate's Degree in Biology, Chemistry, Environmental Science, Engineering, Geology, Geographical Information Systems, or related field from an institution accredited by a recognized accrediting agency. Two years' experience in natural resource management, urban or environmental planning, regulatory compliance, geographical information systems (GIS) applications or experience inspecting, investigating, or monitoring storm water, pretreatment of wastewater or related environmental activities to comply with mandated regulations. Obtain and maintain the following licenses or higher dependent upon division task requirements: Grade "C" Texas Water Works Operator's Certificate of Competency, or obtain within 18 months of appointment; Class II Texas Wastewater Collection System Operator License or higher-level license within 18 months of appointment; Grade C Texas Wastewater Operator License or higher-level license within 18 months of appointment; Registered Environmental Manager license within 24 months of appointment. Valid Class "C" Texas Driver's License. Proficient in the use of word processing, spreadsheet, database, and presentation software. Perform position specific physical testing. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. P R E F E R R E D QUALIFICATIONS Bachelor's Degree from an institution accredited by a recognized accrediting agency. J OB DIMENSIONS Communicates effectively, verbally and in writing. Frequent contact with internal and external customers, consultants, vendors, and government agencies. Conducts regular, in-person and telephone contact with the public and regulated community representatives to explain environmental rules and laws, answers general technical inquiries, responds to complaints, performs inspections or investigations, and gains cooperation in achieving compliance. Participates in public and industry education by developing technical material, or communicating scientific and technical information through oral briefings, written documents, or written testimony. Responds to oil, sewage, and chemical spills and emergency situations requiring containment of the spilled substance to support assessment and action. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting/carrying up to 60 pounds occasionally; pushing a maximum force of 100 pounds; pulling a maximum force of 100 pounds. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling, and working in cramped and strained positions for long periods of time. Working conditions are both in an office environment and a field environment where there is a heavy traffic, construction, rugged terrain, and inclement and hazardous environmental conditions. If a part of the "emergency response team" must be able to complete and maintain the requirements as specified in applicable regulations for Hazardous Materials Emergency Response, including clearance for use of respiratory protection and other associated protective equipment. Also operates a company vehicle on a daily basis. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Earn an Annual Salary Up to $81,889.60 The County of San Bernardino has an exciting and immediate opportunity for a multimedia production specialist with the talent and skills for photojournalism to join our multimedia team and help tell our story. SALARY AND BENEFITS Earn an Annual Salary Up to $81,889.60 Bi-annual step increases of 2.5% up to max salary. DUTIES AND RESPONSIBILITIES Multimedia Production Specialist II are involved in the planning, development, and production of the County Board of Supervisor's live broadcasts, as well as supporting the multimedia needs of the highest levels of County government and related entities. They plan, develop, and produce broadcast quality videos; direct and assist with the transmission of live broadcasts; operate and maintain video, audio, and related equipment; and advise professional and technical staff on effective utilization of audio and visual devices. The current position will serve as the lead animated graphic designer for our production team. Essential duties include: Operate and direct the operation of complex audiovisual (AV) equipment (cameras, microphones, switchers, etc.); edit, duplicate, and store digital video, audio, photo, and electronic presentations (e.g., PowerPoint files) for historical reference. Perform set-up of AV equipment (projectors, PA, podiums) and provide operational training for equipment requests; record events using digital photography, and/or basic video/audio principles; film and direct on location for internal and external productions. Produce live meetings by operating and controlling multiple cameras, multiple remote videoconferencing sites, capturing and mastering professional quality videos for distribution to internal and external customers, and provides other critical support functions for live meetings. Produce multimedia aide such as digital video, audio, photo or PowerPoint(s) for use in public meetings, training sessions, and/or live broadcasts; determine video and audio locations for productions. Write and coordinate the preparation of handout material and examinations designed to accompany multimedia programs; design and create basic digital/print media utilizing a combination of off-the-shelf graphics and text/graphic generation programs; create portable media for distribution (DVD, Web, PC formats); provide direct or indirect support for presentation materials (PowerPoint, PDFs). Perform routine equipment checks/maintenance; maintain audio, video and photographic equipment, ensuring that repairs and maintenance are done on a timely basis. Performs recordkeeping and media cataloging as needed. Design and maintain an audio visual library system; requisition, issue, catalogue, control, and store audio visual materials and equipment; evaluate and recommend purchase of new equipment. Determine resources necessary for multimedia productions and how they may be obtained; contact individuals to ascertain availability of material supplies and equipment as necessary. Work with customers to develop and write scripts for internal and external productions (training and informational); conduct subject matter research in order to collect and determine information most relevant for intended audience; produce and direct complex story-telling videos requiring scripting, multiple scenes, and voice-overs. Design and create custom graphics for use in video production, digital animation, digital presentations, and other digital/print communications media; design and create complex digital/print media utilizing a combination of original artwork, stock images, and off-the-shelf graphics. Perform equipment troubleshooting of field equipment, studio equipment, teleconferencing equipment and broadcast control room equipment. Keep skills current with the latest versions of software, hardware and industry trends, as applicable to performance of assigned duties. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.May be required to work occasional weekends, evenings, and holidays for special events as needed. Sponsorship: Please note San Bernadino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following Qualifying Options listed below. Option 1 : Education : A Bachelor's degree or equivalent from an accredited institution in television or film production, multimedia or educational media, communication/liberal arts, photography, business administration or other closely related field. Experience : Two (2) years of professional, hands-on work experience in a variety of media and video production areas or television production; must include at least one (1) year of recent experience (within the last 5 years) in the production of live broadcasts. Substitution : Applicants with an additional two (2) years of qualifying experience may qualify with thirty (30) semester (45 quarter) units of completed college-level coursework from an accredited college or university in television or film production, multimedia or educational media, graphic design, communications, business administration or other closely related field. Option 2 : Education : T hirty (30) semester (45 quarter) units of completed college-level coursework from an accredited college or university in television or film production, multimedia or educational media, graphic design, communications, business administration or other closely related field. Experience : Two (2) years of professional, hands-on work experience gained within San Bernardino County in a variety of media and video production areas or television production; duties must include pre- and post-production videography activities. Desired Qualifications The ideal candidate for the current vacancy will possess talent and skills for photojournalism and visual story telling and have experience in planning, scripting and directing of a variety of multimedia productions, utilizing state-of-the-art technology and production techniques. Key Attributes of the Ideal Candidate: Extensive experience in creating live, remote and produced broadcast programs Excellent filming, production, and editing skills Strong studio and field production experience Excellent photojournalism, communication, and creative writings skills with the ability to capture images and write content that help to tell compelling stories for San Bernardino County. Strong organizational and time management skills and able to prioritize and manage projects to complete urgent requests as well as structured long-term projects Able to adapt quickly to changing priorities and work within deadlines Proficiency with the following is desired: Apple Motion and Adobe After Effects Selection Process Application Procedure : To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. Selection Process: The selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email only. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job Earn an Annual Salary Up to $81,889.60 The County of San Bernardino has an exciting and immediate opportunity for a multimedia production specialist with the talent and skills for photojournalism to join our multimedia team and help tell our story. SALARY AND BENEFITS Earn an Annual Salary Up to $81,889.60 Bi-annual step increases of 2.5% up to max salary. DUTIES AND RESPONSIBILITIES Multimedia Production Specialist II are involved in the planning, development, and production of the County Board of Supervisor's live broadcasts, as well as supporting the multimedia needs of the highest levels of County government and related entities. They plan, develop, and produce broadcast quality videos; direct and assist with the transmission of live broadcasts; operate and maintain video, audio, and related equipment; and advise professional and technical staff on effective utilization of audio and visual devices. The current position will serve as the lead animated graphic designer for our production team. Essential duties include: Operate and direct the operation of complex audiovisual (AV) equipment (cameras, microphones, switchers, etc.); edit, duplicate, and store digital video, audio, photo, and electronic presentations (e.g., PowerPoint files) for historical reference. Perform set-up of AV equipment (projectors, PA, podiums) and provide operational training for equipment requests; record events using digital photography, and/or basic video/audio principles; film and direct on location for internal and external productions. Produce live meetings by operating and controlling multiple cameras, multiple remote videoconferencing sites, capturing and mastering professional quality videos for distribution to internal and external customers, and provides other critical support functions for live meetings. Produce multimedia aide such as digital video, audio, photo or PowerPoint(s) for use in public meetings, training sessions, and/or live broadcasts; determine video and audio locations for productions. Write and coordinate the preparation of handout material and examinations designed to accompany multimedia programs; design and create basic digital/print media utilizing a combination of off-the-shelf graphics and text/graphic generation programs; create portable media for distribution (DVD, Web, PC formats); provide direct or indirect support for presentation materials (PowerPoint, PDFs). Perform routine equipment checks/maintenance; maintain audio, video and photographic equipment, ensuring that repairs and maintenance are done on a timely basis. Performs recordkeeping and media cataloging as needed. Design and maintain an audio visual library system; requisition, issue, catalogue, control, and store audio visual materials and equipment; evaluate and recommend purchase of new equipment. Determine resources necessary for multimedia productions and how they may be obtained; contact individuals to ascertain availability of material supplies and equipment as necessary. Work with customers to develop and write scripts for internal and external productions (training and informational); conduct subject matter research in order to collect and determine information most relevant for intended audience; produce and direct complex story-telling videos requiring scripting, multiple scenes, and voice-overs. Design and create custom graphics for use in video production, digital animation, digital presentations, and other digital/print communications media; design and create complex digital/print media utilizing a combination of original artwork, stock images, and off-the-shelf graphics. Perform equipment troubleshooting of field equipment, studio equipment, teleconferencing equipment and broadcast control room equipment. Keep skills current with the latest versions of software, hardware and industry trends, as applicable to performance of assigned duties. CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.May be required to work occasional weekends, evenings, and holidays for special events as needed. Sponsorship: Please note San Bernadino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following Qualifying Options listed below. Option 1 : Education : A Bachelor's degree or equivalent from an accredited institution in television or film production, multimedia or educational media, communication/liberal arts, photography, business administration or other closely related field. Experience : Two (2) years of professional, hands-on work experience in a variety of media and video production areas or television production; must include at least one (1) year of recent experience (within the last 5 years) in the production of live broadcasts. Substitution : Applicants with an additional two (2) years of qualifying experience may qualify with thirty (30) semester (45 quarter) units of completed college-level coursework from an accredited college or university in television or film production, multimedia or educational media, graphic design, communications, business administration or other closely related field. Option 2 : Education : T hirty (30) semester (45 quarter) units of completed college-level coursework from an accredited college or university in television or film production, multimedia or educational media, graphic design, communications, business administration or other closely related field. Experience : Two (2) years of professional, hands-on work experience gained within San Bernardino County in a variety of media and video production areas or television production; duties must include pre- and post-production videography activities. Desired Qualifications The ideal candidate for the current vacancy will possess talent and skills for photojournalism and visual story telling and have experience in planning, scripting and directing of a variety of multimedia productions, utilizing state-of-the-art technology and production techniques. Key Attributes of the Ideal Candidate: Extensive experience in creating live, remote and produced broadcast programs Excellent filming, production, and editing skills Strong studio and field production experience Excellent photojournalism, communication, and creative writings skills with the ability to capture images and write content that help to tell compelling stories for San Bernardino County. Strong organizational and time management skills and able to prioritize and manage projects to complete urgent requests as well as structured long-term projects Able to adapt quickly to changing priorities and work within deadlines Proficiency with the following is desired: Apple Motion and Adobe After Effects Selection Process Application Procedure : To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. Selection Process: The selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email only. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Nevada County, CA
Nevada City, California, United States
Definition and Class Characteristics THIS RECRUITMENT IS FOR INTER-COUNTY LATERAL TRANSFERS ONLY! PAEL - Public Agency Eligible List Recruitment Do you have a desire to better the lives of local families in Nevada County? Are you seeking better work-life balance? We offer flexible schedules and hybrid teleworking! Join the Eligibility & Employment Division at Nevada County's Health and Human Services Agency ! Human Services Specialists are an integral part of our Agency, whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community. Human Services Specialists connect customers to a wide spectrum of resources, and partner with community-based organizations. The Human Services Specialist II is a journey-level position where individuals are given general instructions pertaining to a broad range of services and programs. We manage a full, multi-program caseload independently, referring regulatory or technical questions to a lead or supervisor. Our staff members are also first responders for Office of Emergency Services calls for assistance. Eligibility & Employment includes the Medi-Cal, CalFresh, CalWORKs, and General Assistance programs. An HSS in Eligibility & Employment will perform interactive interviews and record data in CalSAWS and MEDS systems. We also collect and analyze financial data to determine eligibility for multiple aid programs. This position is crafted for individuals who have graduated from high school and hold an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related field. One year of work experience determining eligibility for public assistance programs is required. Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, and the ability to manage time effectively. This is a full-time, fully benefited position. The County of Nevada offers an extensive benefit package. In addition to a wide choice of medical plans and excellent dental and vision plans, Nevada County staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform adequate job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. See the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Definition and Class Characteristics THIS RECRUITMENT IS FOR INTER-COUNTY LATERAL TRANSFERS ONLY! PAEL - Public Agency Eligible List Recruitment Do you have a desire to better the lives of local families in Nevada County? Are you seeking better work-life balance? We offer flexible schedules and hybrid teleworking! Join the Eligibility & Employment Division at Nevada County's Health and Human Services Agency ! Human Services Specialists are an integral part of our Agency, whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community. Human Services Specialists connect customers to a wide spectrum of resources, and partner with community-based organizations. The Human Services Specialist II is a journey-level position where individuals are given general instructions pertaining to a broad range of services and programs. We manage a full, multi-program caseload independently, referring regulatory or technical questions to a lead or supervisor. Our staff members are also first responders for Office of Emergency Services calls for assistance. Eligibility & Employment includes the Medi-Cal, CalFresh, CalWORKs, and General Assistance programs. An HSS in Eligibility & Employment will perform interactive interviews and record data in CalSAWS and MEDS systems. We also collect and analyze financial data to determine eligibility for multiple aid programs. This position is crafted for individuals who have graduated from high school and hold an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related field. One year of work experience determining eligibility for public assistance programs is required. Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, and the ability to manage time effectively. This is a full-time, fully benefited position. The County of Nevada offers an extensive benefit package. In addition to a wide choice of medical plans and excellent dental and vision plans, Nevada County staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform adequate job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. See the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Oklahoma State Department of Health
Osage County, Oklahoma, United States
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Mar 08, 2024
Full Time
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Contract Management Specialist II will perform contract compliance and monitoring activities in conjunction with other members of the team. Duties include financial, performance, and administrative compliance reviews in accordance with contract terms and conditions, which may include corrective action and recommendations for contract termination. Performs work requiring skills in interpreting and applying contract requirements, financial and performance document review and data analysis, identifying, summarizing, and communicating information to a variety of audiences, and writing formal reports. The role may also be required to perform other duties as business needs require. Telework options may be available after the initial probationary period. APH Information This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. A résumé is also required but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected to interview: This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range $26.26 - $31.45 Hours Monday - Friday: 8:00 a.m. - 5:00 p.m. Telework options may be available in alignment with City of Austin and Austin Public Health telework policy. Job Close Date 04/01/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loops, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience in managing and/or monitoring social service programs or contracts, including financial and performance management. Experience or certification in finance or accounting. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs spot buying by placing orders off of existing contracts and by soliciting and awarding informal quotes (per Central Purchasing policy limitations). Prepares for bid process by gathering contract requirements from designated departmental liaisons, deciding appropriate commodities or scope of work to include on a contract bid, recommending and preparing effective supplemental terms and conditions, specifications and drafting purchase documents for bid. Develops and maintains contract database(s) spreadsheets and/or other contract management software tools. Enters data into the system of record and generates approval documents to support purchases. Establishes budgeted base and resolves variances. Submits and/or coordinates submission of requisitions, evaluates bid files and prepares recommendations for award. Develops and manages requirements for contracts or grants for effectiveness by monitoring budgeted amounts to expended amount and/or contract’s dollar balance and time remaining, recommending whether to extend an existing contract or prepare for a new bid process, processing contract modifications and performing contract releasing activities. Manages contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison, and resolving contractual issues. Prepares reports by collecting, analyzing and summarizing information regarding contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers. Monitors supply chain by reviewing status of selected materials, identifying problems and recommending and/or implementing solutions. Coordinating product demonstrations. Provides technical and contractual assistance by developing, advertising, coordinating and conducting workshops, training sessions and orientation sessions. Conducts and/or coordinates site visits to educate contractors and subcontractors about contract requirements, to conduct interviews with contract workers, to obtain payroll records for audit purposes and/or to inspect products to ensure compliance with contract requirements. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of contract law, contracting practices regulations, policies and techniques. Knowledge of contract language, terms, conditions etc. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to evaluate contractor performance. Ability to establish and maintain good working relationships with other city employees and the public. Ability to write specific terms or conditions for contracts. Ability to resolve non-complex contractual problems. Ability to work with frequent interruptions and changes in priorities. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes No * How many years of experience do you have with Social Services contract compliance? Please describe your experience. (Open Ended Question) * How many years of experience with accounting software, general ledger knowledge and general accounting principles do you possess? None 1-2 years 2-3 years 3-4 years More than 4 years * Summarize your experience in developing/monitoring budgets and performance measures. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Contract Management Specialist II will perform contract compliance and monitoring activities in conjunction with other members of the team. Duties include financial, performance, and administrative compliance reviews in accordance with contract terms and conditions, which may include corrective action and recommendations for contract termination. Performs work requiring skills in interpreting and applying contract requirements, financial and performance document review and data analysis, identifying, summarizing, and communicating information to a variety of audiences, and writing formal reports. The role may also be required to perform other duties as business needs require. Telework options may be available after the initial probationary period. APH Information This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your Application: A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application. A résumé is also required but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. Salary and Benefits: Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected to interview: This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range $26.26 - $31.45 Hours Monday - Friday: 8:00 a.m. - 5:00 p.m. Telework options may be available in alignment with City of Austin and Austin Public Health telework policy. Job Close Date 04/01/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loops, Austin, TX 78702 Preferred Qualifications Preferred Experience: Experience in managing and/or monitoring social service programs or contracts, including financial and performance management. Experience or certification in finance or accounting. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs spot buying by placing orders off of existing contracts and by soliciting and awarding informal quotes (per Central Purchasing policy limitations). Prepares for bid process by gathering contract requirements from designated departmental liaisons, deciding appropriate commodities or scope of work to include on a contract bid, recommending and preparing effective supplemental terms and conditions, specifications and drafting purchase documents for bid. Develops and maintains contract database(s) spreadsheets and/or other contract management software tools. Enters data into the system of record and generates approval documents to support purchases. Establishes budgeted base and resolves variances. Submits and/or coordinates submission of requisitions, evaluates bid files and prepares recommendations for award. Develops and manages requirements for contracts or grants for effectiveness by monitoring budgeted amounts to expended amount and/or contract’s dollar balance and time remaining, recommending whether to extend an existing contract or prepare for a new bid process, processing contract modifications and performing contract releasing activities. Manages contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison, and resolving contractual issues. Prepares reports by collecting, analyzing and summarizing information regarding contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers. Monitors supply chain by reviewing status of selected materials, identifying problems and recommending and/or implementing solutions. Coordinating product demonstrations. Provides technical and contractual assistance by developing, advertising, coordinating and conducting workshops, training sessions and orientation sessions. Conducts and/or coordinates site visits to educate contractors and subcontractors about contract requirements, to conduct interviews with contract workers, to obtain payroll records for audit purposes and/or to inspect products to ensure compliance with contract requirements. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of contract law, contracting practices regulations, policies and techniques. Knowledge of contract language, terms, conditions etc. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to evaluate contractor performance. Ability to establish and maintain good working relationships with other city employees and the public. Ability to write specific terms or conditions for contracts. Ability to resolve non-complex contractual problems. Ability to work with frequent interruptions and changes in priorities. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or other relevant field, plus two (2) years of related experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes No * How many years of experience do you have with Social Services contract compliance? Please describe your experience. (Open Ended Question) * How many years of experience with accounting software, general ledger knowledge and general accounting principles do you possess? None 1-2 years 2-3 years 3-4 years More than 4 years * Summarize your experience in developing/monitoring budgets and performance measures. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Oakland Parks, Recreation & Youth Development Department With an emphasis on Oakland ’ s youth, Oakland Parks, Recreation & Youth Development, and its partners will provide best-in-class, relevant, and equitable programs and services, while meeting the specific needs of people and communities both at the neighborhood level and regionally throughout the City of Oakland. We achieve this mission through intentional engagement and by removing the barriers that prohibit equitable opportunities for all. Oakland ’ s Parks, Recreation, and Youth Development (OPRYD) Department believes that communities thrive when they play with a purpose. Our purpose is to Expose, Enlighten, Empower, and Encourage Educational Excellence through recreational experiences. We are currently recruiting to fill multiple vacancies throughout all our OPRYD Recreation Centers. For a list of all OPRYD Recreation Centers click h ere We are looking for someone who is: A team player Enthusiastic Excited to play an active role in the Oakland community What you will typically be responsible for: Teaching and/or leading advanced-level programs and classes in the field of expertise; providing staff training in specialized fields as required. Designing and planning curriculum and activities that promote citizen participation in community-based recreation settings. Obtaining and setting up recreation equipment, supplies, and props for program activities and events. Inspecting and maintaining equipment and supplies for safe use. Overseeing patron use of recreation equipment facility in compliance with City rules and regulations. Coordinating special events and programs. Writing descriptions of classes offered. Read the complete job description by clicking here A few reasons you might love this job: You will be part of a fun team working with Oakland’s youth You can make a difference in the community Your work will result in real-life impacts A few challenges you might face in this job: You may be responsible for a lot of kids A lot of public interaction Dealing with complex situations May have to travel to multiple/various sites/recreation centers The competencies required to be a successful Recreation Specialist II are: Listening: Fully comprehending spoken communication Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Oral Communication: Engaging effectively in dialogue Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships General Physical Ability: Using strength, endurance, flexibility, balance, and coordination *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Bachelor's degree from an accredited college or university in recreation or a related field. Experience: A minimum of two (2) years professional level experience, paid or volunteer, and demonstrated ability to teach advanced skills in the specialized area of interest. Specialized areas can include art, dance, drama, music, nature, and sports. Candidates must be at least eighteen (18) years old or older by the time of application. Additional Qualifications : Bilingual skills in Spanish, Cantonese, and Mandarin are highly desirable for certain positions. License/Other Requirements: Depending on the nature of the assignment, candidates who receive conditional offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Supplemental Information The Selection Process This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Oakland Parks, Recreation & Youth Development Department for further consideration. Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.) . Our online application system is provided by Government Jobs . If you have problems while applying online, please contact Government Jobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday . You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jasmine Finney at jfinney@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/18/2024 11:59 PM Pacific
Mar 23, 2024
Part Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Oakland Parks, Recreation & Youth Development Department With an emphasis on Oakland ’ s youth, Oakland Parks, Recreation & Youth Development, and its partners will provide best-in-class, relevant, and equitable programs and services, while meeting the specific needs of people and communities both at the neighborhood level and regionally throughout the City of Oakland. We achieve this mission through intentional engagement and by removing the barriers that prohibit equitable opportunities for all. Oakland ’ s Parks, Recreation, and Youth Development (OPRYD) Department believes that communities thrive when they play with a purpose. Our purpose is to Expose, Enlighten, Empower, and Encourage Educational Excellence through recreational experiences. We are currently recruiting to fill multiple vacancies throughout all our OPRYD Recreation Centers. For a list of all OPRYD Recreation Centers click h ere We are looking for someone who is: A team player Enthusiastic Excited to play an active role in the Oakland community What you will typically be responsible for: Teaching and/or leading advanced-level programs and classes in the field of expertise; providing staff training in specialized fields as required. Designing and planning curriculum and activities that promote citizen participation in community-based recreation settings. Obtaining and setting up recreation equipment, supplies, and props for program activities and events. Inspecting and maintaining equipment and supplies for safe use. Overseeing patron use of recreation equipment facility in compliance with City rules and regulations. Coordinating special events and programs. Writing descriptions of classes offered. Read the complete job description by clicking here A few reasons you might love this job: You will be part of a fun team working with Oakland’s youth You can make a difference in the community Your work will result in real-life impacts A few challenges you might face in this job: You may be responsible for a lot of kids A lot of public interaction Dealing with complex situations May have to travel to multiple/various sites/recreation centers The competencies required to be a successful Recreation Specialist II are: Listening: Fully comprehending spoken communication Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Oral Communication: Engaging effectively in dialogue Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships General Physical Ability: Using strength, endurance, flexibility, balance, and coordination *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Bachelor's degree from an accredited college or university in recreation or a related field. Experience: A minimum of two (2) years professional level experience, paid or volunteer, and demonstrated ability to teach advanced skills in the specialized area of interest. Specialized areas can include art, dance, drama, music, nature, and sports. Candidates must be at least eighteen (18) years old or older by the time of application. Additional Qualifications : Bilingual skills in Spanish, Cantonese, and Mandarin are highly desirable for certain positions. License/Other Requirements: Depending on the nature of the assignment, candidates who receive conditional offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB screening. Supplemental Information The Selection Process This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Oakland Parks, Recreation & Youth Development Department for further consideration. Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.) . Our online application system is provided by Government Jobs . If you have problems while applying online, please contact Government Jobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday . You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jasmine Finney at jfinney@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/18/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Public Health Department is recruiting for Environmental Health Specialists (EHS) II who perform journey-level work in a specialized program, such as Food Protection, Recreational Health, Insect and Rodent Vector Control, Water and Waste Water, and Waste Management. Duties include: performing investigations and inspections for assigned program; recommending appropriate action or fine for offenders of environmental health laws; testifying as an expert witness in court proceedings; reviewing and approving development and construction plans for compliance with health and safety codes, local ordinances, and regulations; and providing instruction and information in person to government entities, professional organizations community groups, contractors, and individuals. Positions may be assigned to district offices located in San Bernardino, Hesperia, or Rancho Cucamonga. For more detailed information, refer to the Environmental Health Specialist II job description. Human Resources is also accepting applications for EHS Trainee and EHS I , which all require a separate application. It is to your advantage to review the requirements and apply as appropriate. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ( $1.75 per hour above the base rate of pay ) with modified benefits. For more detailed information on the MBO for Professional Unit, refer to the MBO - Professional BbOU - Benefits Summary Guide . CONDITIONS OF EMPLOYMENT Work Schedule: May be required to work some evenings, weekends, and on-call. Physical: May be required to bend, stoop, kneel, crawl, or hike when necessary during the investigation process. Travel/License: Travel throughout the County is required to perform duties in the community. Employees will be required to make provision for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following certification and experience requirements: Certification: Must possess and maintain a valid certificate of registration as a Registered Environmental Health Specialist (REHS) issued by the State of California Department of Public Health (CDPH). -AND- Experience*: One (1) year of full-time equivalent experience as a REHS performing environmental health inspections and investigations for a public agency in California . *Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Desired Qualifications The ideal incumbent will possess four (4) or more years of full-time equivalent experience** as an REHS, which includes at least one (1) year in two (2) or more Environmental Health Services programs (Food Protection, Recreational Health, Insect and Vector Rodent Control, Housing and Property Improvement, Land Use, Water, Waste Water, and Waste Management) in a public agency. **Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job The Public Health Department is recruiting for Environmental Health Specialists (EHS) II who perform journey-level work in a specialized program, such as Food Protection, Recreational Health, Insect and Rodent Vector Control, Water and Waste Water, and Waste Management. Duties include: performing investigations and inspections for assigned program; recommending appropriate action or fine for offenders of environmental health laws; testifying as an expert witness in court proceedings; reviewing and approving development and construction plans for compliance with health and safety codes, local ordinances, and regulations; and providing instruction and information in person to government entities, professional organizations community groups, contractors, and individuals. Positions may be assigned to district offices located in San Bernardino, Hesperia, or Rancho Cucamonga. For more detailed information, refer to the Environmental Health Specialist II job description. Human Resources is also accepting applications for EHS Trainee and EHS I , which all require a separate application. It is to your advantage to review the requirements and apply as appropriate. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ( $1.75 per hour above the base rate of pay ) with modified benefits. For more detailed information on the MBO for Professional Unit, refer to the MBO - Professional BbOU - Benefits Summary Guide . CONDITIONS OF EMPLOYMENT Work Schedule: May be required to work some evenings, weekends, and on-call. Physical: May be required to bend, stoop, kneel, crawl, or hike when necessary during the investigation process. Travel/License: Travel throughout the County is required to perform duties in the community. Employees will be required to make provision for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following certification and experience requirements: Certification: Must possess and maintain a valid certificate of registration as a Registered Environmental Health Specialist (REHS) issued by the State of California Department of Public Health (CDPH). -AND- Experience*: One (1) year of full-time equivalent experience as a REHS performing environmental health inspections and investigations for a public agency in California . *Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Desired Qualifications The ideal incumbent will possess four (4) or more years of full-time equivalent experience** as an REHS, which includes at least one (1) year in two (2) or more Environmental Health Services programs (Food Protection, Recreational Health, Insect and Vector Rodent Control, Housing and Property Improvement, Land Use, Water, Waste Water, and Waste Management) in a public agency. **Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
CA DEPARTMENT OF JUSTICE
Fresno, California, United States
Job Description and Duties Under general direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Desktop Support Services Section (DSSS) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the DSSS manages and/or participates in special technical projects. The ITS I will serve as a technical lead and project manager and advise and mentor less experienced staff in project management while working closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the DSSS. The incumbent must demonstrate the ability to achieve a common understanding of a problem by identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421449 Position #(s): 420-862-1402-004 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Fresno County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 421449 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure. Experience with Virtual Private Network. Ability to prioritize work assignments and/or problem solutions to ensure completion within established time frames. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters ) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research, and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2024
Mar 13, 2024
Full Time
Job Description and Duties Under general direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Desktop Support Services Section (DSSS) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the DSSS manages and/or participates in special technical projects. The ITS I will serve as a technical lead and project manager and advise and mentor less experienced staff in project management while working closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the DSSS. The incumbent must demonstrate the ability to achieve a common understanding of a problem by identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421449 Position #(s): 420-862-1402-004 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Fresno County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 421449 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure. Experience with Virtual Private Network. Ability to prioritize work assignments and/or problem solutions to ensure completion within established time frames. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters ) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research, and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2024
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Contract Specialist II Classification Title: Administrative Analyst/Specialist Exempt II Posting Details Priority Application Deadline (Posting will remain open until filled): Wednesday, November 16, 2022 at 11:55 p.m. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Procurement & Contract Services Manager, this position is responsible to execute and to ensure the delegated authority vested with the University is effectively implemented and administered in accordance with CSU policy and all applicable state and federal laws and regulations. Incumbent provides independent performance of contract administration and analytical duties. Work is reviewed against goals and involves independent planning, performing research and participating in the development, alteration, implementation, and evaluation of contracts, agreements, and leases. May serve as liaison to outside agencies, departments and colleges related to contracts and agreements. Contributes to the completion of broader and more complex organizational or program projects and goals in the Procurement and Contract Services Department. Prepares, processes, and administers contract documents including but not limited to student placement/internship /international student exchange agreements, federal work study agreements, interagency agreements, campus space use agreements (which includes license agreements, housing leases and Presidential Leases), revenue agreements, athletic travel agreements, construction projects, regional job order contracts, memorandums of understanding, and other contractual obligations required by the University. FLSA : Exempt (not eligible for overtime compensation under FLSA). These positions are benefits-eligible. CSU Classification Salary Range : $ 5,273 - $ 9,537 Per month Hiring Range : $ 5,273 - $5,500 per month Recruitment Type : Regular (probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : M-F 8:00 am - 5:00 pm. A partial telecommute schedule may be available, subject to management approval, after a training period to be determined. Department Information The University's Procurement & Contract Services Office provides the campus community with cost efficient and effective services for all acquisitions and contracting needs. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/ or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/ or equivalent training and administrative work experience involving study, analysis, and/ or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications 1. Experience interpreting and applying technical policies and procedures related to procurement and contract services. 2. Experience in contract management functions including but not limited to; developing, reviewing, interpreting, negotiating, executing, managing, amending and the closing out of various types of contracts and agreements from inception of the requirements, award and final close-out. 3. Experience presenting information and responding to questions from faculty, staff, administrators, customers, contractors, and the public. 4. Experience using various solicitation methods to meet competitive bid requirements and/or qualification standards. 5. General knowledge and skills in contracting or contract management. 6. Strong organizational and project management skills with the ability to manage and lead multiple projects/assignments simultaneously. 7. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate solutions. 8. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. 9. Demonstrated knowledge to evaluate and monitor contract performance to proactively determine the necessity for amendments or extensions of contracts, agreements, and to ensure compliance with contractual obligations. 10. Ability to extract, compile, and interpret data and information to write reports, correspondence, and create presentations. 11. Excellent written and oral communication skills. 12. Demonstrated ability to effectively articulate, organize, and present data, information and ideas verbally and in written or presentation form. 13. Excellent customer service skills. 14. Interpersonal skills to work collaboratively with various constituents. 15. Proficiency in standard office software programs, including but not limited to; Microsoft Word, Excel, Outlook, Teams, and PowerPoint; Adobe and e-signature programs. 16. Knowledge of eProcurement, contract management, bidding or other financial software applications and the ability to functionally utilize these systems to support procurement and contract related tasks. Preferred Qualifications 17. Knowledge of government and/or educational institution procurement and contracting policies and procedures including but not limited to student placement and internship agreements, interagency agreements and revenue agreements. 18. Knowledge of the California State Capital Planning, Design and Construction (CPDC) and California State University (CSU) policies and procedures; and California Department of Industrial Relations, State and Federal laws, regulations and requirements regarding procurement and contracts. 19. Four years contracting experience within Higher Education. 20. Experience using PlanetBids, Jaggaer (previously SciQuest) and/or California State’s Common Financial System (CFS) or similar e-procurement systems to process requisitions and purchase orders and query historical data. Documents Needed to Apply List documents needed for this position: Resume and cover letter. Failure to upload these required documents to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Conflict of Interest: The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Advertised: Nov 01 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Contract Specialist II Classification Title: Administrative Analyst/Specialist Exempt II Posting Details Priority Application Deadline (Posting will remain open until filled): Wednesday, November 16, 2022 at 11:55 p.m. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Procurement & Contract Services Manager, this position is responsible to execute and to ensure the delegated authority vested with the University is effectively implemented and administered in accordance with CSU policy and all applicable state and federal laws and regulations. Incumbent provides independent performance of contract administration and analytical duties. Work is reviewed against goals and involves independent planning, performing research and participating in the development, alteration, implementation, and evaluation of contracts, agreements, and leases. May serve as liaison to outside agencies, departments and colleges related to contracts and agreements. Contributes to the completion of broader and more complex organizational or program projects and goals in the Procurement and Contract Services Department. Prepares, processes, and administers contract documents including but not limited to student placement/internship /international student exchange agreements, federal work study agreements, interagency agreements, campus space use agreements (which includes license agreements, housing leases and Presidential Leases), revenue agreements, athletic travel agreements, construction projects, regional job order contracts, memorandums of understanding, and other contractual obligations required by the University. FLSA : Exempt (not eligible for overtime compensation under FLSA). These positions are benefits-eligible. CSU Classification Salary Range : $ 5,273 - $ 9,537 Per month Hiring Range : $ 5,273 - $5,500 per month Recruitment Type : Regular (probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : M-F 8:00 am - 5:00 pm. A partial telecommute schedule may be available, subject to management approval, after a training period to be determined. Department Information The University's Procurement & Contract Services Office provides the campus community with cost efficient and effective services for all acquisitions and contracting needs. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/ or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/ or equivalent training and administrative work experience involving study, analysis, and/ or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications 1. Experience interpreting and applying technical policies and procedures related to procurement and contract services. 2. Experience in contract management functions including but not limited to; developing, reviewing, interpreting, negotiating, executing, managing, amending and the closing out of various types of contracts and agreements from inception of the requirements, award and final close-out. 3. Experience presenting information and responding to questions from faculty, staff, administrators, customers, contractors, and the public. 4. Experience using various solicitation methods to meet competitive bid requirements and/or qualification standards. 5. General knowledge and skills in contracting or contract management. 6. Strong organizational and project management skills with the ability to manage and lead multiple projects/assignments simultaneously. 7. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate solutions. 8. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. 9. Demonstrated knowledge to evaluate and monitor contract performance to proactively determine the necessity for amendments or extensions of contracts, agreements, and to ensure compliance with contractual obligations. 10. Ability to extract, compile, and interpret data and information to write reports, correspondence, and create presentations. 11. Excellent written and oral communication skills. 12. Demonstrated ability to effectively articulate, organize, and present data, information and ideas verbally and in written or presentation form. 13. Excellent customer service skills. 14. Interpersonal skills to work collaboratively with various constituents. 15. Proficiency in standard office software programs, including but not limited to; Microsoft Word, Excel, Outlook, Teams, and PowerPoint; Adobe and e-signature programs. 16. Knowledge of eProcurement, contract management, bidding or other financial software applications and the ability to functionally utilize these systems to support procurement and contract related tasks. Preferred Qualifications 17. Knowledge of government and/or educational institution procurement and contracting policies and procedures including but not limited to student placement and internship agreements, interagency agreements and revenue agreements. 18. Knowledge of the California State Capital Planning, Design and Construction (CPDC) and California State University (CSU) policies and procedures; and California Department of Industrial Relations, State and Federal laws, regulations and requirements regarding procurement and contracts. 19. Four years contracting experience within Higher Education. 20. Experience using PlanetBids, Jaggaer (previously SciQuest) and/or California State’s Common Financial System (CFS) or similar e-procurement systems to process requisitions and purchase orders and query historical data. Documents Needed to Apply List documents needed for this position: Resume and cover letter. Failure to upload these required documents to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Conflict of Interest: The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Advertised: Nov 01 2022 Pacific Daylight Time Applications close: Closing Date/Time: