City of Glenwood Springs, CO
Glenwood Springs, Colorado, United States
POSITION SUMMARY: The Customer Service Representative performs a variety of general office and accounting duties in maintaining varied fiscal records and systems for the City, including processing payments and account inquiries, preparing monthly billing, providing front desk and telephone customer service, and providing transactional and historical records upon request. ESSENTIAL FUNCTIONS: Processes online, mail-in, phone, and in-person payments for utilities, licenses, taxes, and other fees.Answers questions regarding billing and utilities in a timely fashion while retaining a friendly and empathetic demeanor, may transfer outside calls to the appropriate department.Interacts regularly in a professional manner with internal and external customers from diverse backgrounds and with varying degrees of communication skills.Establishes and maintains effective, collaborative working relationships with City employees, supervisors and the general public. Processes, posts, and enters payment and refund information for residential and commercial accounts, maintains accurate records of all transactions.Provides information to title companies for closings and communicates with Electric and Water Department field technicians to verify meter reads.Prepares year-end schedules for auditors and provides other data, reports or information as requested, keeps complete records throughout the year in anticipation of audits and reviews.May train, orient or assist fellow employees as needed. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CORE COMPETENCIES: Motivated self-starter with the ability to assess current work processes and suggest improvements where appropriate. Able to prioritize tasks in a busy office environment with interactions, distractions, and foot traffic. Demonstrates organizational skills with the ability to work efficiently to meet deadlines. Able to establish and maintain effective, collaborative working relationships with City employees, supervisors, and the general public. Able to follow oral and written instructions, and seek clarifying information when necessary for tasks that have critical impact or outcomes. Able to operate office equipment, including a ten-key, dual monitors, phone transfers, paper folding/stuffing equipment for large mailings. Willing to sit for long periods of time, perform repetitive tasks, and constantly remain alert. Demonstrates a growth mindset, critical thinking, and a willingness to constantly learn and grow. POSITION REPORTS TO: Utilities and Payroll Manager DIRECT REPORTS ASSIGNED: 0; non-supervisory position JOB LOCATION: City Hall,101 8 th St., Glenwood Springs, CO FLSA STATUS: Non-Exempt CATEGORY: Full time HOURS: 40 hours per week Miscellaneous Information Position is eligible for full-time benefits. Please see the attached benefits guide. Closing Date/Time: April 11, 2024 5:00 PM
Mar 27, 2024
Full Time
POSITION SUMMARY: The Customer Service Representative performs a variety of general office and accounting duties in maintaining varied fiscal records and systems for the City, including processing payments and account inquiries, preparing monthly billing, providing front desk and telephone customer service, and providing transactional and historical records upon request. ESSENTIAL FUNCTIONS: Processes online, mail-in, phone, and in-person payments for utilities, licenses, taxes, and other fees.Answers questions regarding billing and utilities in a timely fashion while retaining a friendly and empathetic demeanor, may transfer outside calls to the appropriate department.Interacts regularly in a professional manner with internal and external customers from diverse backgrounds and with varying degrees of communication skills.Establishes and maintains effective, collaborative working relationships with City employees, supervisors and the general public. Processes, posts, and enters payment and refund information for residential and commercial accounts, maintains accurate records of all transactions.Provides information to title companies for closings and communicates with Electric and Water Department field technicians to verify meter reads.Prepares year-end schedules for auditors and provides other data, reports or information as requested, keeps complete records throughout the year in anticipation of audits and reviews.May train, orient or assist fellow employees as needed. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CORE COMPETENCIES: Motivated self-starter with the ability to assess current work processes and suggest improvements where appropriate. Able to prioritize tasks in a busy office environment with interactions, distractions, and foot traffic. Demonstrates organizational skills with the ability to work efficiently to meet deadlines. Able to establish and maintain effective, collaborative working relationships with City employees, supervisors, and the general public. Able to follow oral and written instructions, and seek clarifying information when necessary for tasks that have critical impact or outcomes. Able to operate office equipment, including a ten-key, dual monitors, phone transfers, paper folding/stuffing equipment for large mailings. Willing to sit for long periods of time, perform repetitive tasks, and constantly remain alert. Demonstrates a growth mindset, critical thinking, and a willingness to constantly learn and grow. POSITION REPORTS TO: Utilities and Payroll Manager DIRECT REPORTS ASSIGNED: 0; non-supervisory position JOB LOCATION: City Hall,101 8 th St., Glenwood Springs, CO FLSA STATUS: Non-Exempt CATEGORY: Full time HOURS: 40 hours per week Miscellaneous Information Position is eligible for full-time benefits. Please see the attached benefits guide. Closing Date/Time: April 11, 2024 5:00 PM
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Mar 07, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Unlock new opportunities and elevate your law enforcement career by joining the Santa Monica Police Department as a Police Officer through lateral transfer! If you are an experienced and committed peace officer with at least one year of full-time, paid experience as a sworn peace officer within a well-organized local government agency, and you are currently serving as a sworn peace officer in the State of California, we welcome you to explore an exciting opportunity with SMPD. Join our esteemed team and be a part of a dynamic and fulfilling law enforcement environment. At SMPD, we live by the motto "We Hire for Character. We Train for Skill." Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. Take the next step in your career, bring your experience to Santa Monica, and be a part of a department that values character, skills, and dedication. Apply now for a fulfilling and rewarding journey with SMPD! DEFINITION Enforces laws and maintains order; protects life and property; prevents crime, and actively contributes to the welfare of the community. SUPERVISION Receives technical supervision from a Police Sergeant or higher-level sworn classification. May provide technical supervision over non-sworn personnel. Representative Duties REPRESENTATIVE DUTIES Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order; answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, collisions, and other incidents. Makes arrests, transports arrestees/prisoners, issues citations, and serves warrants and subpoenas. Directs traffic. Appears and testifies in court, both on and off duty. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of city-owned equipment such as streetlights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to calls for police service, major traffic collisions, and other emergencies. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILIITIES Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control Principles of grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Follow applicable safety rules and regulations Make decisions under pressure, including life threatening situations Communicate effectively both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department Interact and communicate tactfully with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Assessing situations and determining the proper course of action REQUIREMENTS Minimum Requirements: Education : Graduation from high school or the equivalent. Completion of a California P.O.S.T. approved police academy. Experience : One year of full-time, paid experience as a sworn peace officer with an organized, local government agency. Applicants must be currently employed as a sworn peace officer in State of California. Licenses and Certificates : Possession of a valid Class C driver license. Possession of a regular Basic California P.O.S.T. Certificate. Other Requirements : Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Resident aliens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer-Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective September 23, 2021, all incoming Santa Monica Police Officer/Lateral Transfers must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline. An on-line City application and required supplemental questions must be completed to be considered for this position. All applicants will be reviewed and only those candidates considered to be most qualified f or the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100% Background Investigations : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous record(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. EMPLOYEE BENEFITS SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is performed both inside and outside in seasonal climate and weather conditions. Slippery surfaces, oily conditions, dust, dirt, and odors are conditions frequently encountered. Must constantly work with noise from vehicular traffic and police radio. Position requires availability to work weekends, evenings, holidays, on-call, and overtime. Physical demands include constant arm and leg movements, driving, standing, and sitting for long periods of time. Bending, stooping, lifting, running, squatting, and climbing is also required. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.
Mar 19, 2024
Full Time
Job Summary Unlock new opportunities and elevate your law enforcement career by joining the Santa Monica Police Department as a Police Officer through lateral transfer! If you are an experienced and committed peace officer with at least one year of full-time, paid experience as a sworn peace officer within a well-organized local government agency, and you are currently serving as a sworn peace officer in the State of California, we welcome you to explore an exciting opportunity with SMPD. Join our esteemed team and be a part of a dynamic and fulfilling law enforcement environment. At SMPD, we live by the motto "We Hire for Character. We Train for Skill." Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. Take the next step in your career, bring your experience to Santa Monica, and be a part of a department that values character, skills, and dedication. Apply now for a fulfilling and rewarding journey with SMPD! DEFINITION Enforces laws and maintains order; protects life and property; prevents crime, and actively contributes to the welfare of the community. SUPERVISION Receives technical supervision from a Police Sergeant or higher-level sworn classification. May provide technical supervision over non-sworn personnel. Representative Duties REPRESENTATIVE DUTIES Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order; answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, collisions, and other incidents. Makes arrests, transports arrestees/prisoners, issues citations, and serves warrants and subpoenas. Directs traffic. Appears and testifies in court, both on and off duty. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of city-owned equipment such as streetlights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to calls for police service, major traffic collisions, and other emergencies. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILIITIES Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control Principles of grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Follow applicable safety rules and regulations Make decisions under pressure, including life threatening situations Communicate effectively both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department Interact and communicate tactfully with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Assessing situations and determining the proper course of action REQUIREMENTS Minimum Requirements: Education : Graduation from high school or the equivalent. Completion of a California P.O.S.T. approved police academy. Experience : One year of full-time, paid experience as a sworn peace officer with an organized, local government agency. Applicants must be currently employed as a sworn peace officer in State of California. Licenses and Certificates : Possession of a valid Class C driver license. Possession of a regular Basic California P.O.S.T. Certificate. Other Requirements : Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Resident aliens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer-Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective September 23, 2021, all incoming Santa Monica Police Officer/Lateral Transfers must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline. An on-line City application and required supplemental questions must be completed to be considered for this position. All applicants will be reviewed and only those candidates considered to be most qualified f or the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100% Background Investigations : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous record(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. EMPLOYEE BENEFITS SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is performed both inside and outside in seasonal climate and weather conditions. Slippery surfaces, oily conditions, dust, dirt, and odors are conditions frequently encountered. Must constantly work with noise from vehicular traffic and police radio. Position requires availability to work weekends, evenings, holidays, on-call, and overtime. Physical demands include constant arm and leg movements, driving, standing, and sitting for long periods of time. Bending, stooping, lifting, running, squatting, and climbing is also required. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER CA1662I TYPE OF RECRUITMENT OPEN COMPETITIVE FIRST DAY OF FILING: Thursday, January 4, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill both permanent and temporary Consumer and Business Affairs Representative I vacancies throughout the department. DEFINITION: Assists in the investigation, mediation and resolution of consumer complaints and disputes, and provides information and counseling to the public on consumer complaints or small claims court procedures. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision from higher level staff in the performance of tasks on a variety of consumer matters, including real estate, small claims court, mediation, dispute resolution, and other programs. Incumbents learn to develop increasing skill in preparation for handling routine tasks and must demonstrate the ability to deal effectively with the public. Positions assigned to small claims advisory functions receive supervision from higher level staff in responding to inquires from the public concerning the small claims process, make appropriate referrals to other agencies, and may provide information about the statutes underlying small claims disputes. Incumbents develop a working knowledge of small claims court statutes, procedures and court rules; develop a working knowledge of consumer protection statutes underlying small claims disputes; and learn how to make appropriate referrals. Essential Job Functions As the Consumer and Business Affairs Representative I, your responsibilities will include but are not limited to the following: Assists in providing resources and information to consumers, workers, immigrants, tenants, property owners/landlords, litigants, disputants, business representatives and others on consumer laws, labor laws, real estate matters, small claims court procedures, dispute resolution, housing and tenant protection, immigration, cannabis regulations, and other department programs. Gathers pertinent information to determine if the complaint is warranted and makes referrals if needed. Assists in the review of allegations of misrepresentation of consumer products and services, unfair, unethical, or deceptive business practices, and violations of County ordinances, consumer protection laws and regulations by researching and applying appropriate laws/rules/regulations, etc. in order to counsel or determine the validity and accuracy of the allegations. Assists in the investigation and resolution of complaints involving disputes between consumers, tenants, landlords, businesses and others by researching and applying appropriate laws/rules/regulations in order to resolve or mediate a complaint. Assists in the interviewing of consumers , workers, landlords, tenants, business representatives, lenders, servicers, and disputants to ascertain factual information concerning their inquiry or complaint Applies the procedures, statutes, regulations, ordinances, and rules governing consumer services when responding to inquiries from the public by researching laws/rules/regulations, attending seminars/trainings/conferences and utilizing resources (e.g., Civil Code, Code of Civil Procedures, Business and Professions Code, etc.) in order to communicate with the public effectively and to educate the public on their rights and responsibilities. Assists the public in completing services forms by answering and clarifying form questions to ensure the forms are completed accurately. Assists in reviewing and evaluating correspondence from consumers, businesses, litigants, lenders, servicers, landlord, tenants, workers, employers, and disputants to determine if their action has brought a complaint or dispute to resolution; contacts the parties to obtain additional information or verify resolution of a complaint or dispute. Participate in field investigations of consumer complaints by visiting locations, going undercover and conducting consumer after interviews, in order to ensure that businesses are complying with laws/rules/regulations, as needed. Assists in maintaining records of investigation, conciliation, and mediation activities by keeping up to date and accurate case notes, and consumer/business information; scanning documents in order to retain documentation. Assist in conducting financial navigation sessions , providing consumer protection and financial empowerment presentations on a variety of topics to consumer groups. Assist in conducting best practices and environmental scans of issues relevant to trends in financial empowerment initiatives for domestic violence survivors. Assist in developing program flyers, social media content, e-newsletters, and providing suggestions for social media calendar formatting. Research public records and other data sources as necessary to assist the public by attending trainings and working under the direction of higher level staff in order to effectively assist the public in understanding their rights and responsibilities and to evaluate the merit of complaints. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Attend community events and give presentations concerning consumer related service matters and department programs to the public by hosting and attending government and public agency speaking engagements in order to educate the public on their rights and responsibilities, and to create awareness of Consumer Affairs services, as needed. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Maintains records of contacts with the public and tabulates statistics as needed by administering surveys and keeping records of the number of individuals assisted in order to analyze consumer trends, and to determine where other services may be needed. Prepares various documents (e.g., investigation reports, Board reports, letters/emails, etc.) to communicate pertinent information to the target audience. Staffs a branch office as needed Requirements OPTION 1 Six (6) months of experience assisting the public in a consumer protection agency. OPTION 2 One (1) year of experience assisting the public in the solution of problems related to law or legal services, employment, housing, credit, loans, insurance, real estate, landlord - tenant, court procedures, dispute settlement, mediation, or similar services. OPTION 3 An Associate's degree or higher* in Consumer Science, Business Administration, Communications, Administration of Justice, Political Science, Law, Public Administration or a closely related field from an accredited college or university. OPTION 4 Completion of a paralegal training program** from an accredited agency, college, or university. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SELECTION REQUIREMENTS INFORMATION: *In order to receive credit for an associate degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements attached with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States . **In order to receive credit for completion of a paralegal training program , you must include a legible copy of your paralegal certificate with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT: A Multiple Choice and/or Simulation Assessment, weighted 100%, This examination will consist of a multiple choice and/or simulation assessment, weighted 100% covering: Customer Focus, Learning Potential, Responsibility, and Working with Information. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTES : All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add ahsu@dcba.lacounty.gov , csears@hr.lacounty.gov , info@govenmentjobs.com , talencentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please check your email regularly for this important test notification. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html. ELIGIBILITY INFORMATION The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of three (3) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY THREE (3) MONTHS . SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. The Department of Consumer and Business Affairs may establish a Selective Certification to canvass applicants to identify eligible candidates who have a fluency in a particular language. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION The resulting eligible list for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. AVAILABLE SHIFT: Any Appointees may be required to work any shift including evenings, nights, weekends and holidays in any area of Los Angeles County and may be subject to transfer at any time. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission to AHsu@dcba.lacounty.gov . Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty .gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Mar 08, 2024
Variable Shift
Position/Program Information EXAM NUMBER CA1662I TYPE OF RECRUITMENT OPEN COMPETITIVE FIRST DAY OF FILING: Thursday, January 4, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill both permanent and temporary Consumer and Business Affairs Representative I vacancies throughout the department. DEFINITION: Assists in the investigation, mediation and resolution of consumer complaints and disputes, and provides information and counseling to the public on consumer complaints or small claims court procedures. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision from higher level staff in the performance of tasks on a variety of consumer matters, including real estate, small claims court, mediation, dispute resolution, and other programs. Incumbents learn to develop increasing skill in preparation for handling routine tasks and must demonstrate the ability to deal effectively with the public. Positions assigned to small claims advisory functions receive supervision from higher level staff in responding to inquires from the public concerning the small claims process, make appropriate referrals to other agencies, and may provide information about the statutes underlying small claims disputes. Incumbents develop a working knowledge of small claims court statutes, procedures and court rules; develop a working knowledge of consumer protection statutes underlying small claims disputes; and learn how to make appropriate referrals. Essential Job Functions As the Consumer and Business Affairs Representative I, your responsibilities will include but are not limited to the following: Assists in providing resources and information to consumers, workers, immigrants, tenants, property owners/landlords, litigants, disputants, business representatives and others on consumer laws, labor laws, real estate matters, small claims court procedures, dispute resolution, housing and tenant protection, immigration, cannabis regulations, and other department programs. Gathers pertinent information to determine if the complaint is warranted and makes referrals if needed. Assists in the review of allegations of misrepresentation of consumer products and services, unfair, unethical, or deceptive business practices, and violations of County ordinances, consumer protection laws and regulations by researching and applying appropriate laws/rules/regulations, etc. in order to counsel or determine the validity and accuracy of the allegations. Assists in the investigation and resolution of complaints involving disputes between consumers, tenants, landlords, businesses and others by researching and applying appropriate laws/rules/regulations in order to resolve or mediate a complaint. Assists in the interviewing of consumers , workers, landlords, tenants, business representatives, lenders, servicers, and disputants to ascertain factual information concerning their inquiry or complaint Applies the procedures, statutes, regulations, ordinances, and rules governing consumer services when responding to inquiries from the public by researching laws/rules/regulations, attending seminars/trainings/conferences and utilizing resources (e.g., Civil Code, Code of Civil Procedures, Business and Professions Code, etc.) in order to communicate with the public effectively and to educate the public on their rights and responsibilities. Assists the public in completing services forms by answering and clarifying form questions to ensure the forms are completed accurately. Assists in reviewing and evaluating correspondence from consumers, businesses, litigants, lenders, servicers, landlord, tenants, workers, employers, and disputants to determine if their action has brought a complaint or dispute to resolution; contacts the parties to obtain additional information or verify resolution of a complaint or dispute. Participate in field investigations of consumer complaints by visiting locations, going undercover and conducting consumer after interviews, in order to ensure that businesses are complying with laws/rules/regulations, as needed. Assists in maintaining records of investigation, conciliation, and mediation activities by keeping up to date and accurate case notes, and consumer/business information; scanning documents in order to retain documentation. Assist in conducting financial navigation sessions , providing consumer protection and financial empowerment presentations on a variety of topics to consumer groups. Assist in conducting best practices and environmental scans of issues relevant to trends in financial empowerment initiatives for domestic violence survivors. Assist in developing program flyers, social media content, e-newsletters, and providing suggestions for social media calendar formatting. Research public records and other data sources as necessary to assist the public by attending trainings and working under the direction of higher level staff in order to effectively assist the public in understanding their rights and responsibilities and to evaluate the merit of complaints. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Attend community events and give presentations concerning consumer related service matters and department programs to the public by hosting and attending government and public agency speaking engagements in order to educate the public on their rights and responsibilities, and to create awareness of Consumer Affairs services, as needed. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Maintains records of contacts with the public and tabulates statistics as needed by administering surveys and keeping records of the number of individuals assisted in order to analyze consumer trends, and to determine where other services may be needed. Prepares various documents (e.g., investigation reports, Board reports, letters/emails, etc.) to communicate pertinent information to the target audience. Staffs a branch office as needed Requirements OPTION 1 Six (6) months of experience assisting the public in a consumer protection agency. OPTION 2 One (1) year of experience assisting the public in the solution of problems related to law or legal services, employment, housing, credit, loans, insurance, real estate, landlord - tenant, court procedures, dispute settlement, mediation, or similar services. OPTION 3 An Associate's degree or higher* in Consumer Science, Business Administration, Communications, Administration of Justice, Political Science, Law, Public Administration or a closely related field from an accredited college or university. OPTION 4 Completion of a paralegal training program** from an accredited agency, college, or university. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SELECTION REQUIREMENTS INFORMATION: *In order to receive credit for an associate degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements attached with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States . **In order to receive credit for completion of a paralegal training program , you must include a legible copy of your paralegal certificate with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT: A Multiple Choice and/or Simulation Assessment, weighted 100%, This examination will consist of a multiple choice and/or simulation assessment, weighted 100% covering: Customer Focus, Learning Potential, Responsibility, and Working with Information. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTES : All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add ahsu@dcba.lacounty.gov , csears@hr.lacounty.gov , info@govenmentjobs.com , talencentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please check your email regularly for this important test notification. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html. ELIGIBILITY INFORMATION The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of three (3) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY THREE (3) MONTHS . SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. The Department of Consumer and Business Affairs may establish a Selective Certification to canvass applicants to identify eligible candidates who have a fluency in a particular language. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION The resulting eligible list for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. AVAILABLE SHIFT: Any Appointees may be required to work any shift including evenings, nights, weekends and holidays in any area of Los Angeles County and may be subject to transfer at any time. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission to AHsu@dcba.lacounty.gov . Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty .gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description PRIMARY PURPOSE OF POSITION : To work at an advanced level, with limited supervision, maintaining and repairing Agency residential and commercial buildings and maintaining grounds and landscaped areas of Agency facilities. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the Maintenance Supervisor Receives lead direction from Maintenance Coordinator Receives functional guidance from higher level staff Provides technical and directional guidance and training to other maintenance staff EXAMINATION: Only up to 100 candidates may be invited to the written examination. Only up to 32 who pass the written examination may be invited to the oral exam. Both the written and the oral exams must be passed in order to be placed on the eligible list for this classification. Applications will be reviewed on an ongoing basis to establish an eligible list for this classification. Essential Areas of Responsibility The Maintenance Worker performs a variety of skilled maintenance functions which may include: Prioritize work orders and create schedules Provide back-up workforce when needed Inspect units for HUD compliance and/or unit turnover maintenance and repair Ensure proper materials and supplies are maintained and stored Assist supervisor in monitoring quality control Provide training and direction for staff Monitor work performance of other maintenance workers on a project-by-project basis and report status to supervisor regularly Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports Perform duties on an "on-call" status Job Preparation Maintain inventory and order supplies Stock work vehicle with needed supplies and equipment Test, clean and repair tools and equipment Make recommendations on purchases of new equipment and supplies Maintain records and logs of work General Facility Upkeep and Maintenance Work independently, as assigned, to: Complete repairs, such as plumbing, electrical, roofing, appliances and HVAC Repair and hang prepped doors, furniture, counter tops, cabinets, shelving, floor tile and other carpentry items Patch, touch up, paint and finish dry wall and other interior and exterior surfaces Repair and replace locks and hardware Repair or replace windows and doors and coverings such as screens, blinds and drapes Manage electronic systems such as, but not limited to, gate controllers, call systems, video surveillance, and alarms Deliver and install appliances Maintain work vehicle Operate and maintain hand and power tools and equipment Identify major maintenance needs and report to appropriate staff Respond to tenant lock-outs and other emergencies Site & Grounds Maintenance Remove concrete and builds forms; mix and pour to replace concrete Fill holes and patch asphalt Check, install and rebuild sprinkler and other irrigation systems Plant, water, mow, edge and care for lawns Plant, cultivate, prune and water shrubs, trees, flowers and other plants Hoe, rake and sweep weeds and garden debris Pick up trash and debris and take to landfill/transfer station Trim and remove trees and branches Clean off and repair roofs, gutters and downspouts Repair or replace benches, tables, fences, signs, playground equipment and related structures Operate power equipment Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience - Three (3) years experience and proficiency in general maintenance repair work such as glazing, plumbing, electrical, roofing, appliances; HVAC; repair, carpentry such as install doors, furniture, counter top, cabinets, shelving, floor tile, and other carpentry items; hang tape, patch, texture paint, stain drywall and other interior surfaces; repair and install locks and hardware; repair or replace windows and doors and coverings such as screens, blinds and drapes along with emphasis on writing and communication skills Education - Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). College courses in construction technology or a related field are desirable. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Other Requirements : Will be required to take and successfully pass a pre-employment physical examination. Will be required to drive an Agency vehicle during the course of employment. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Methods, materials, tools and practices used in the painting, plumbing, carpentry, heating, air conditioning, and electrical trades. Occupational hazard and safety considerations and precautions of the building, electrical or mechanical trades. Standard practices, processes, and material involved in trades related to building maintenance. Correct use of oral and written English. Ability to : Demonstrate good customer service skills. Make accurate estimates of time and materials required for repair and maintenance work. Keep simple records and make reports. Meet the public effectively and give information regarding grounds and building facilities and Agency regulations. Use and care for tools and equipment employed in the building, electrical, masonry or mechanical trades. E stablish and maintain effective working relationships with co-workers, residents, contractors, and the general public. Follow oral and written instructions. Communicate both orally and in writing. Read, understand, and apply Material Data Safety Sheets (MSDS). Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports. Lift heavy objects such as refrigerators or ranges into and out of trucks or other carriers with the assistance of other maintenance staff. Perform manual labor throughout the work day. Physical Abilities and Work Environment : Must have the ability to drive a motor vehicle, work indoors or outdoors in a variety of weather conditions. Requires frequent walking, standing, and repetitive use of hands. Occasional physical activities such as sitting, bending, climbing stairs and ladders, squatting, kneeling, working in limited spaces, crawling, stooping, stretching, twisting at the neck and waist, working in awkward and confined spaces, and working at heights. Occasionally lifts and carries items of up to 50 lbs to chest height. Frequently walks over uneven ground. Handles a variety of chemical compounds and solvents used in the cleaning equipment and housing units. Physical and Emotional Demands : The physical demands described here are representative o f those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. Special Working Conditions: Able to work effectively in a fast paced environment. Must be able to report to work on a regular and reliable basis. Must be able to attend meetings and trainings offsite. The employee must occasionally lift and/or move up to 50 pounds, more than 50 pounds with assistance. Specific vi sion abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood borne pathogens. Occasional on-call responsibilities. Amount of Time Categories Never 0 hours Occasionally less to or equal to 3 hours Frequently 3 to 6 hours Constantly 6-8 hours Physical Activity: Amount of Time: Activity: Amount of Time: Balancing Occasionally Lifting/Carrying/ Pushing/Pulling Constantly Bending/Twisting of Back Frequently Reaching Frequently Climbing Occasionally Repetitive Motions Frequently Crawling Occasionally Seeing Constantly Fine Motor Skills Constantly Sitting Occasionally Grasping/Gripping Constantly Standing Constantly Hearing Constantly Talking Frequently Keyboard/Mousing Occasionally Walking Constantly Kneeling/ Crouching Occasionally Mental Activity: Amount of Time: Activity: Amount of Time: Communicate Verbally Frequently Read/Comprehend Occasionally Critical Thinking Frequently Reason and Analyze Frequently Performing Calculations Occasionally Writing Occasionally Environmental Activity: Amount of Time: Activity: Amount of Time: Drives motorized equipment or vehicles Noise level typical of an office Occasionally How frequently are you required to perform work outdoors? Frequently Noise level that requires you to raise your voice to speak to someone 3 feet away Occasionally Is around moving machinery Frequently Work environment is typical of: Maintenance shop Resident units Other building maintenance areas Maintenance areas outdoors Shared time across multiple environments Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of t his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PROBATIONARY PERIOD: Employees hired into this classification shall service an initial probationary period of fifty-two (52) weeks of full-time service employment. This fifty-two (52) week period will be used to determine if performance of the employee is satisfactory and if employment should be continued. OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description PRIMARY PURPOSE OF POSITION : To work at an advanced level, with limited supervision, maintaining and repairing Agency residential and commercial buildings and maintaining grounds and landscaped areas of Agency facilities. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the Maintenance Supervisor Receives lead direction from Maintenance Coordinator Receives functional guidance from higher level staff Provides technical and directional guidance and training to other maintenance staff EXAMINATION: Only up to 100 candidates may be invited to the written examination. Only up to 32 who pass the written examination may be invited to the oral exam. Both the written and the oral exams must be passed in order to be placed on the eligible list for this classification. Applications will be reviewed on an ongoing basis to establish an eligible list for this classification. Essential Areas of Responsibility The Maintenance Worker performs a variety of skilled maintenance functions which may include: Prioritize work orders and create schedules Provide back-up workforce when needed Inspect units for HUD compliance and/or unit turnover maintenance and repair Ensure proper materials and supplies are maintained and stored Assist supervisor in monitoring quality control Provide training and direction for staff Monitor work performance of other maintenance workers on a project-by-project basis and report status to supervisor regularly Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports Perform duties on an "on-call" status Job Preparation Maintain inventory and order supplies Stock work vehicle with needed supplies and equipment Test, clean and repair tools and equipment Make recommendations on purchases of new equipment and supplies Maintain records and logs of work General Facility Upkeep and Maintenance Work independently, as assigned, to: Complete repairs, such as plumbing, electrical, roofing, appliances and HVAC Repair and hang prepped doors, furniture, counter tops, cabinets, shelving, floor tile and other carpentry items Patch, touch up, paint and finish dry wall and other interior and exterior surfaces Repair and replace locks and hardware Repair or replace windows and doors and coverings such as screens, blinds and drapes Manage electronic systems such as, but not limited to, gate controllers, call systems, video surveillance, and alarms Deliver and install appliances Maintain work vehicle Operate and maintain hand and power tools and equipment Identify major maintenance needs and report to appropriate staff Respond to tenant lock-outs and other emergencies Site & Grounds Maintenance Remove concrete and builds forms; mix and pour to replace concrete Fill holes and patch asphalt Check, install and rebuild sprinkler and other irrigation systems Plant, water, mow, edge and care for lawns Plant, cultivate, prune and water shrubs, trees, flowers and other plants Hoe, rake and sweep weeds and garden debris Pick up trash and debris and take to landfill/transfer station Trim and remove trees and branches Clean off and repair roofs, gutters and downspouts Repair or replace benches, tables, fences, signs, playground equipment and related structures Operate power equipment Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience - Three (3) years experience and proficiency in general maintenance repair work such as glazing, plumbing, electrical, roofing, appliances; HVAC; repair, carpentry such as install doors, furniture, counter top, cabinets, shelving, floor tile, and other carpentry items; hang tape, patch, texture paint, stain drywall and other interior surfaces; repair and install locks and hardware; repair or replace windows and doors and coverings such as screens, blinds and drapes along with emphasis on writing and communication skills Education - Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). College courses in construction technology or a related field are desirable. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Other Requirements : Will be required to take and successfully pass a pre-employment physical examination. Will be required to drive an Agency vehicle during the course of employment. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Methods, materials, tools and practices used in the painting, plumbing, carpentry, heating, air conditioning, and electrical trades. Occupational hazard and safety considerations and precautions of the building, electrical or mechanical trades. Standard practices, processes, and material involved in trades related to building maintenance. Correct use of oral and written English. Ability to : Demonstrate good customer service skills. Make accurate estimates of time and materials required for repair and maintenance work. Keep simple records and make reports. Meet the public effectively and give information regarding grounds and building facilities and Agency regulations. Use and care for tools and equipment employed in the building, electrical, masonry or mechanical trades. E stablish and maintain effective working relationships with co-workers, residents, contractors, and the general public. Follow oral and written instructions. Communicate both orally and in writing. Read, understand, and apply Material Data Safety Sheets (MSDS). Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports. Lift heavy objects such as refrigerators or ranges into and out of trucks or other carriers with the assistance of other maintenance staff. Perform manual labor throughout the work day. Physical Abilities and Work Environment : Must have the ability to drive a motor vehicle, work indoors or outdoors in a variety of weather conditions. Requires frequent walking, standing, and repetitive use of hands. Occasional physical activities such as sitting, bending, climbing stairs and ladders, squatting, kneeling, working in limited spaces, crawling, stooping, stretching, twisting at the neck and waist, working in awkward and confined spaces, and working at heights. Occasionally lifts and carries items of up to 50 lbs to chest height. Frequently walks over uneven ground. Handles a variety of chemical compounds and solvents used in the cleaning equipment and housing units. Physical and Emotional Demands : The physical demands described here are representative o f those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. Special Working Conditions: Able to work effectively in a fast paced environment. Must be able to report to work on a regular and reliable basis. Must be able to attend meetings and trainings offsite. The employee must occasionally lift and/or move up to 50 pounds, more than 50 pounds with assistance. Specific vi sion abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood borne pathogens. Occasional on-call responsibilities. Amount of Time Categories Never 0 hours Occasionally less to or equal to 3 hours Frequently 3 to 6 hours Constantly 6-8 hours Physical Activity: Amount of Time: Activity: Amount of Time: Balancing Occasionally Lifting/Carrying/ Pushing/Pulling Constantly Bending/Twisting of Back Frequently Reaching Frequently Climbing Occasionally Repetitive Motions Frequently Crawling Occasionally Seeing Constantly Fine Motor Skills Constantly Sitting Occasionally Grasping/Gripping Constantly Standing Constantly Hearing Constantly Talking Frequently Keyboard/Mousing Occasionally Walking Constantly Kneeling/ Crouching Occasionally Mental Activity: Amount of Time: Activity: Amount of Time: Communicate Verbally Frequently Read/Comprehend Occasionally Critical Thinking Frequently Reason and Analyze Frequently Performing Calculations Occasionally Writing Occasionally Environmental Activity: Amount of Time: Activity: Amount of Time: Drives motorized equipment or vehicles Noise level typical of an office Occasionally How frequently are you required to perform work outdoors? Frequently Noise level that requires you to raise your voice to speak to someone 3 feet away Occasionally Is around moving machinery Frequently Work environment is typical of: Maintenance shop Resident units Other building maintenance areas Maintenance areas outdoors Shared time across multiple environments Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of t his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PROBATIONARY PERIOD: Employees hired into this classification shall service an initial probationary period of fifty-two (52) weeks of full-time service employment. This fifty-two (52) week period will be used to determine if performance of the employee is satisfactory and if employment should be continued. OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 13, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024
Mar 23, 2024
Full Time
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are 11/30/2023, 12/31/2023, 1/31/2024, 2/29/2024, 3/31/2024, 4/30/2024. The Animal Care Technician processes intakes and outtakes; feeds and cares for impounded animals; evaluates and documents animal behavior and temperament; performs euthanasia; interacts with and trains volunteers; performs adoption counseling; participates in the rescue and transfer of animals to outside agencies; sanitizes equipment, kennels and other areas of the facility. DISTINGUISHING CHARACTERISTICS This classification is distinguished from the Senior Animal Care Technician classification in that it is responsible for the care, treatment, maintenance, enrichment, and social and mental stimulation of impounded animals and cleaning activities of Animal Care Services; whereas the latter classification is responsible for the more difficult animal care duties such as, but not limited to, resolving escalations and complaints, signing off on euthanasia decisions, inventory control, kennel management, the operation of the City Animal Care Services, and the direct supervision of lower level personnel. This classification is distinguished from the Veterinary Assistant series in that the latter primarily assists with pre-operative and post-operative surgical care and treatment of impounded animals. SUPERVISION RECEIVED AND EXERCISED This classification receives general technical and functional supervision and direction from the Senior Animal Care Technician or higher-level personnel. This classification trains and leads volunteers engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform related duties as needed: Humanely feed, water, control and provide treatment/care for all impounded animals in accordance to safety and personal protection policies. Visually conduct inspections or evaluations and monitor animals to identify and document potential medical issues, signs of illness and abnormal behaviors/temperament; determine placement suitability; make euthanasia recommendations; and participate in behavior modification and enrichment programs. Clean and disinfect kennels, equipment, and other areas of the Animal Care Services Center to maintain a sanitary facility for shelter animals and the public. Perform humane euthanasia as directed in accordance with department policy. Process in and outcome impounded animals and maintain all related records. Under the direction of the veterinarian, provide medical treatment, prepare dosage and administer medication to animals; draw blood and obtain laboratory samples (i.e. rabies specimen) for testing; administer IV fluids; and may assist with obtaining digital X-Rays. Perform adoption counseling. Provide courteous and professional customer service. Humanely capture loose animals, control fractious animals and break up dog fights that occur at the facility. Perform behavior evaluations on animals as directed in accordance with department policy. Participate in animal behavior modification and enrichment programs. Make euthanasia recommendations for animals that are human aggressive, animal aggressive and irremediably suffering. Handle deceased animals, disinfectant chemicals, and sharps; vaccinate animals. Train and supervise volunteers. QUALIFICATIONS Knowledge of: Common practices, materials and methods used in cleaning and caring for animals and related facilities and equipment. Physical and behavioral characteristics of various animal species. The symptoms of common animal diseases. Occupational hazards and safety precautions of work around small and large animals. Basic math, including fractions. Ability to: Read, write, and speak English at a level necessary for efficient job performance. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms and behaviors associated with rabies and other domestic animal diseases. Perform humane euthanasia of animals. Carry out oral and written instructions. Establish and maintain effective relationships with employees, volunteers, vendors and members of the public. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in the care and treatment of animals. Examples of qualifying experience are: Veterinary Assistant, Registered Veterinary Technician, kennel attendant in a high-volume public or private facility, SPCA, or animal shelter. OR Two years of City of Sacramento volunteer experience in animal care. AND Education: High School Diploma or GED equivalent. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. PROOF OF EDUCATION: Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS: Certification: Euthanasia certification must be obtained during the probationary period. Veterinary Assistant Controlled Substances Permit (VACSP) issued by the State of California Veterinary Medical Board must be obtained during the probationary period. Some positions may be required to obtain forklift certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement; deal with and protect against infectious and aggressive animals. Incumbents are exposed to customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the next posted cut-off date . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are 11/30/2023, 12/31/2023, 1/31/2024, 2/29/2024, 3/31/2024, 4/30/2024. The Animal Care Technician processes intakes and outtakes; feeds and cares for impounded animals; evaluates and documents animal behavior and temperament; performs euthanasia; interacts with and trains volunteers; performs adoption counseling; participates in the rescue and transfer of animals to outside agencies; sanitizes equipment, kennels and other areas of the facility. DISTINGUISHING CHARACTERISTICS This classification is distinguished from the Senior Animal Care Technician classification in that it is responsible for the care, treatment, maintenance, enrichment, and social and mental stimulation of impounded animals and cleaning activities of Animal Care Services; whereas the latter classification is responsible for the more difficult animal care duties such as, but not limited to, resolving escalations and complaints, signing off on euthanasia decisions, inventory control, kennel management, the operation of the City Animal Care Services, and the direct supervision of lower level personnel. This classification is distinguished from the Veterinary Assistant series in that the latter primarily assists with pre-operative and post-operative surgical care and treatment of impounded animals. SUPERVISION RECEIVED AND EXERCISED This classification receives general technical and functional supervision and direction from the Senior Animal Care Technician or higher-level personnel. This classification trains and leads volunteers engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform related duties as needed: Humanely feed, water, control and provide treatment/care for all impounded animals in accordance to safety and personal protection policies. Visually conduct inspections or evaluations and monitor animals to identify and document potential medical issues, signs of illness and abnormal behaviors/temperament; determine placement suitability; make euthanasia recommendations; and participate in behavior modification and enrichment programs. Clean and disinfect kennels, equipment, and other areas of the Animal Care Services Center to maintain a sanitary facility for shelter animals and the public. Perform humane euthanasia as directed in accordance with department policy. Process in and outcome impounded animals and maintain all related records. Under the direction of the veterinarian, provide medical treatment, prepare dosage and administer medication to animals; draw blood and obtain laboratory samples (i.e. rabies specimen) for testing; administer IV fluids; and may assist with obtaining digital X-Rays. Perform adoption counseling. Provide courteous and professional customer service. Humanely capture loose animals, control fractious animals and break up dog fights that occur at the facility. Perform behavior evaluations on animals as directed in accordance with department policy. Participate in animal behavior modification and enrichment programs. Make euthanasia recommendations for animals that are human aggressive, animal aggressive and irremediably suffering. Handle deceased animals, disinfectant chemicals, and sharps; vaccinate animals. Train and supervise volunteers. QUALIFICATIONS Knowledge of: Common practices, materials and methods used in cleaning and caring for animals and related facilities and equipment. Physical and behavioral characteristics of various animal species. The symptoms of common animal diseases. Occupational hazards and safety precautions of work around small and large animals. Basic math, including fractions. Ability to: Read, write, and speak English at a level necessary for efficient job performance. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms and behaviors associated with rabies and other domestic animal diseases. Perform humane euthanasia of animals. Carry out oral and written instructions. Establish and maintain effective relationships with employees, volunteers, vendors and members of the public. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in the care and treatment of animals. Examples of qualifying experience are: Veterinary Assistant, Registered Veterinary Technician, kennel attendant in a high-volume public or private facility, SPCA, or animal shelter. OR Two years of City of Sacramento volunteer experience in animal care. AND Education: High School Diploma or GED equivalent. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. PROOF OF EDUCATION: Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS: Certification: Euthanasia certification must be obtained during the probationary period. Veterinary Assistant Controlled Substances Permit (VACSP) issued by the State of California Veterinary Medical Board must be obtained during the probationary period. Some positions may be required to obtain forklift certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement; deal with and protect against infectious and aggressive animals. Incumbents are exposed to customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the next posted cut-off date . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW About the Program! The Public Works Summer Employment Program positions are distinguished from regular Kitsap County classified positions by the temporary work assignment and training provided to the participants. The training provided for up to four summers allows participants to progress from entry level to more skilled duties and responsibilities, depending upon assignment, years of participation and training progress. Work is performed under immediate supervision and the participants are expected to learn tasks and to carry out assignments as directed. An evaluation completed by the worker's supervisor assists with determining eligibility to continue to return for summer employment in the following years. The summer worker is evaluated on: ability to work without constant supervision, willingness to perform assigned tasks, punctuality and dependability, self-motivation, safety habits, ability to get along with co-workers and supervisors, and contribution to the County program assigned. What to expect: First review of applications will take place on February 19 then screened weekly Weekly phone or virtual interviews will begin March 1. You will receive an email inviting you to select your interview time. We will communicate with you through e-mail and text messages. After February 19 , please be sure to check your e-mails and messages for any notifications. Season: May - Sept. 30th Start dates: May 6 May 20 June 3 June 10 June 24 The first three days of employment will include new employee orientation, driver training (if applicable) and training to obtain a flaggers certification. Returning Employees Seasonal employees may return each summer up to four years without submitting another application. A successful job performance review from the previous summer is required. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Applicants must be 18 years of age or older OR 18 years old by May 10, 2024 Some positions require you to have a valid driver license (preferred). Driving Requirements for driving positions only! The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2 : Driver operates a personal vehicle as an essential function for official County business. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. If selected for a position, students will not be able to begin work unless these certifications are current, no exceptions . Prior to employment the successful candidate must: Authorize and complete a criminal background check and driving record review (if applicable). Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Within the first 30 days of employment some positions require: Complete required classes for area of assignment which includes but not limited to: Flagging and First Aid/CPR each year. Required Knowledge, Skills and Abilities depending upon assignment: Ability to learn specific equipment used in area of assignment, follow safety precautions. Obtain flagging certification and following flagging guidelines and procedures. Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy. Learn, interpret and implement procedural and technical instructions. Work in a team environment. Communicate effectively both orally and in writing with staff and the public. Safely operate a motor vehicle and other equipment if in a driving assignment. Operate a computer if applicable to assignment. This commitment is necessary for scheduling purposes, as the construction season has a limited time frame. Exceptions may be made when a short work schedule fits with a supervisor's specific work needs. Work various shifts, weekends, holidays and overtime as required. Physically perform the assigned duties and essential functions of the position. Skills and/or Ability to: Physically perform assigned duties and essential functions of the position. Work under the occupational hazards and safety precautions required when performing assignments. Wear protective gear as needed. Report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an “Essential Employee” under the Public Works Inclement Weather/Emergency Response policy. ILLUSTRATIVE EXAMPLE OF DUTIES The Summer Programs Opportunities! (Participants are assigned to specific temporary work assignments in various divisions of the Public Works Department.) Road Maintenance/Flagging - Union represented position (13 summer positions) The Maintenance/Flagging Worker performs a wide variety of manual labor duties in the maintenance and construction of the County roads and bridges. The work involves physical manual labor while performing road repair, preventative maintenance and traffic control (flagging) tasks. Employees will operate a County vehicle and miscellaneous light equipment and practice good safety habits. Job duties may include: driving and flagging; setting up and moving signs; moving fences and setting mailboxes; asphalt work (raking and shoveling); loading and unloading materials; filling pot holes for utilities, shoveling rock; cutting brush and weeds/feeding chipper; mixing cement; rip rap headwalls; and other duties as assigned. Equipment Services (3 positions) The Equipment Services worker will assist full time staff by performing minor services and repairs of County vehicles and equipment. Job duties may include tire changes, oil changes, shuttling vehicles, shop clean up, cleaning vehicles and other duties as assigned. Traffic Maintenance - Union represented position (18 summer positions) The Traffic Maintenance Worker performs manual labor duties assisting full-time staff which may include: striping roads with yellow and white paint; placing pavement markings; replacing signs, installing new signs, and repair of flashing lights; traffic control (flagging); setting out road signs; driving pilot car; cleaning equipment, shop and yard; filling bead tanks; performing daily service of trucks and vehicle inspections; loading equipment and materials; marking pavement and painting; various sign maintenance tasks; assisting with making of signs; data entry, word processing and scanning; and other duties as assigned. Stormwater Utility Laborers - Non represented position (27 summer positions) The Stormwater Utility Laborer Worker performs manual labor and operates miscellaneous power tools while working with a team and assisting in the maintenance of the storm water detention and retention ponds. Job duties may include: driving and flagging, setting up and moving signs, using a weed eat brush, removing and clearing small trees and brush; mowing in uneven areas; cleaning and maintaining equipment; and other duties as assigned. Sewer Utility Laborer - Non represented position (4 summer positions) The Sewer Utility Laborer Worker assists in maintaining grounds at Wastewater facilities throughout the County and assists in inspecting, testing and performing preventive maintenance at pumping stations and treatment plants. Work is primarily performed outside and includes cleaning and painting buildings and equipment indoors or out. Job duties may include: mowing grass, applying and raking out beauty bark, operating weed eaters, weeding landscaped areas, washing vehicles; preparing for painting; maintaining buildings; cleaning and maintaining equipment; and other duties as assigned. Survey Engineering Assistant - Non represented position (3 summer positions) The Survey Engineering Assistant Student Worker works as a field crew member and may perform job duties which include: GPS surveying and flagging, carrying tools and equipment over uneven terrain; operating hand tools for bush cutting, digging, and setting survey points; serving as aide to a survey crew performing government corner restoration; construction surveying; right-of-way staking; some topographic survey; and various office work such as data entry, word processing and scanning. Position duties may require lifting/carrying, moving objects up to 90 pounds. Solid Waste (Clean Kitsap Program)- non represented position (1 position) The Solid Waste Worker will join the small "Clean Kitsap" team to assist with job duties such as picking up illegal dumpsites and litter from County rights of way and other public properties, transporting solid waste to County transfer stations, closing online service requests made by the public and internal groups, maintaining cleanup supplies and tools, preparing and delivering to County volunteers and staff, organizing and implementing public litter cleanup events and waste collection events, as well as basic data entry and customer service. Solid Waste (RAGFs/OVTS)_- non-represented (1 position) The Solid Waste Facility Worker assists with light maintenance items and covering critical shifts at the County owned Recycle and Garbage Facilities. Light maintenance duties include but are not limited to: painting safety rails/bollards and striping parking stalls, general landscaping duties and pressure washing siding and sidewalks. Working a critical shift involves screening waste loads, oversight of recycle yard and activities, opening and closing dumpsters, use of brooms, power blower and weed trimmers and other outdoor tools and implements as well as oversight of the public garbage dumping area. Stormwater Water Quality Assistant - non-represented (2 positions) The Stormwater Water Quality Assistant position includes both office and field work. It will support the education and outreach, monitoring and pollution detection and elimination programs. Job duties may include: driving/navigating around the county to conduct Mutt Mitt station inspections and entering field collection data into ArcGIS database; conducting stream bug surveys and habitat surveys, conducting stormwater monitoring (visual observations, sample collection, & field analysis); data entry and file organization; installing storm drain markers; and providing support to other activities or programs as necessary. Physical Requirements: (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Work is performed in a County office or facility or in the field, depending upon position assignment. All positions require clear speaking and hearing sufficient to communicate effectively and respond appropriately both in-person and on the telephone. Potentially hazardous conditions may be present for some positions when traveling to off-site locations or working in roadways or field locations. All positions typically require: reaching, handling/grasping documents or materials, sitting and/or standing for extended periods of time, walking short distances, vision sufficient to read source materials or computer screen data and repetitive motions for computer or hand tool use. All positions require exertion of force of 20 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other material. Some field positions may require lifting/carrying/moving objects or materials up to 90 pounds. All physical exertion is performed under the supervision of a regular Public Works employee who provides on-site training or assistance to ensure appropriate safety precautions. Depending on position, requirements typically include: Work performed primarily in the field maintaining roads, stormwater/detention ponds and road rights of way, in the maintenance yard arranging material stockpiles and equipment, and in gravel and quarry mines processing materials. Position requires traversing rough, undeveloped terrain or construction sites, and standing and balancing for extended periods of time when flagging traffic. Frequent climbing in and out of equipment and vehicles. Sitting for long periods of time when operating vehicles or equipment. Bending, stooping, reaching (over shoulders, at waist and below waist), walking, climbing (ladders/stairs), standing, balancing, adequate vision to operate power equipment, and establish traffic control. Handling and grasping items such as; documents, materials, hand tools, debris. Adequate vision sufficient to view gauges and traffic and other signals, to operate equipment, inspect roads/sewage/storm drainage lines, etc., and read instructions and plans. Hearing sufficient to respond to audible alarms, sirens, radio and telephone. Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately when conveying or receiving information or instruction. Exertion of force of up to 50 lbs. regularly and/or up to 35 pounds frequently, and/or up to 25 pounds continually to lift/carry/push/pull/move objects and to operate a variety of power equipment/tools, hoists, lifts, and vehicles. Working out of doors for extended periods of time under unfavorable inclement weather conditions (i.e. heat, cold, rain, wind, snow). Working around various hazards associated with vehicle traffic, vegetation, around construction equipment and while operating hand and power tools including occasional exposure to associated machinery vibration, chemicals, noxious fumes, pollen, grasses, vapors, and dust. Subject to call-out during non-working hours. OTHER POSITION RELATED INFORMATION Positions in the classifications are: Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Covered by the Kitsap County Extra Help Policy Depending on placement, the position may be covered under a collective bargaining agreement with Council ( https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx ) and the Kitsap County Personnel Manual ( https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx ) Membership in the union is optional. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. Important Recruitment Information: This is an ongoing recruitment; positions are filled as applications are received. Once candidates are screened and meet all of the criteria, the department will be contacting them for interviews. Candidates that do not meet the criteria or who submit incomplete applications will not be considered. Candidates that submit closer to the closing dates also may not be considered, because these positions may already be filled. Positions are filled by returning applicants. 2024 WAGES: Year 2024 -Wage 1st Year $20.55 2nd Year $21.06 3rd Year $21.59 4th Year $22.13 Please note: After successful completion of a season, training and a satisfactory evaluation will equal the equivalency to the six months of outside relevant experience and qualified to be placed on six months hiring register for direct hiring. To be hired off of the hiring register the applicant must pass the physical, driving abstract review and in good standing, hiring in at a minimum of step 5 on the A3 pay scale $22.68 No benefits are offered with this position exceptthose required by the state or federal law.
Mar 08, 2024
Seasonal
OVERVIEW About the Program! The Public Works Summer Employment Program positions are distinguished from regular Kitsap County classified positions by the temporary work assignment and training provided to the participants. The training provided for up to four summers allows participants to progress from entry level to more skilled duties and responsibilities, depending upon assignment, years of participation and training progress. Work is performed under immediate supervision and the participants are expected to learn tasks and to carry out assignments as directed. An evaluation completed by the worker's supervisor assists with determining eligibility to continue to return for summer employment in the following years. The summer worker is evaluated on: ability to work without constant supervision, willingness to perform assigned tasks, punctuality and dependability, self-motivation, safety habits, ability to get along with co-workers and supervisors, and contribution to the County program assigned. What to expect: First review of applications will take place on February 19 then screened weekly Weekly phone or virtual interviews will begin March 1. You will receive an email inviting you to select your interview time. We will communicate with you through e-mail and text messages. After February 19 , please be sure to check your e-mails and messages for any notifications. Season: May - Sept. 30th Start dates: May 6 May 20 June 3 June 10 June 24 The first three days of employment will include new employee orientation, driver training (if applicable) and training to obtain a flaggers certification. Returning Employees Seasonal employees may return each summer up to four years without submitting another application. A successful job performance review from the previous summer is required. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Applicants must be 18 years of age or older OR 18 years old by May 10, 2024 Some positions require you to have a valid driver license (preferred). Driving Requirements for driving positions only! The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Category 2 : Driver operates a personal vehicle as an essential function for official County business. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. If selected for a position, students will not be able to begin work unless these certifications are current, no exceptions . Prior to employment the successful candidate must: Authorize and complete a criminal background check and driving record review (if applicable). Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Within the first 30 days of employment some positions require: Complete required classes for area of assignment which includes but not limited to: Flagging and First Aid/CPR each year. Required Knowledge, Skills and Abilities depending upon assignment: Ability to learn specific equipment used in area of assignment, follow safety precautions. Obtain flagging certification and following flagging guidelines and procedures. Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience and courtesy. Learn, interpret and implement procedural and technical instructions. Work in a team environment. Communicate effectively both orally and in writing with staff and the public. Safely operate a motor vehicle and other equipment if in a driving assignment. Operate a computer if applicable to assignment. This commitment is necessary for scheduling purposes, as the construction season has a limited time frame. Exceptions may be made when a short work schedule fits with a supervisor's specific work needs. Work various shifts, weekends, holidays and overtime as required. Physically perform the assigned duties and essential functions of the position. Skills and/or Ability to: Physically perform assigned duties and essential functions of the position. Work under the occupational hazards and safety precautions required when performing assignments. Wear protective gear as needed. Report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an “Essential Employee” under the Public Works Inclement Weather/Emergency Response policy. ILLUSTRATIVE EXAMPLE OF DUTIES The Summer Programs Opportunities! (Participants are assigned to specific temporary work assignments in various divisions of the Public Works Department.) Road Maintenance/Flagging - Union represented position (13 summer positions) The Maintenance/Flagging Worker performs a wide variety of manual labor duties in the maintenance and construction of the County roads and bridges. The work involves physical manual labor while performing road repair, preventative maintenance and traffic control (flagging) tasks. Employees will operate a County vehicle and miscellaneous light equipment and practice good safety habits. Job duties may include: driving and flagging; setting up and moving signs; moving fences and setting mailboxes; asphalt work (raking and shoveling); loading and unloading materials; filling pot holes for utilities, shoveling rock; cutting brush and weeds/feeding chipper; mixing cement; rip rap headwalls; and other duties as assigned. Equipment Services (3 positions) The Equipment Services worker will assist full time staff by performing minor services and repairs of County vehicles and equipment. Job duties may include tire changes, oil changes, shuttling vehicles, shop clean up, cleaning vehicles and other duties as assigned. Traffic Maintenance - Union represented position (18 summer positions) The Traffic Maintenance Worker performs manual labor duties assisting full-time staff which may include: striping roads with yellow and white paint; placing pavement markings; replacing signs, installing new signs, and repair of flashing lights; traffic control (flagging); setting out road signs; driving pilot car; cleaning equipment, shop and yard; filling bead tanks; performing daily service of trucks and vehicle inspections; loading equipment and materials; marking pavement and painting; various sign maintenance tasks; assisting with making of signs; data entry, word processing and scanning; and other duties as assigned. Stormwater Utility Laborers - Non represented position (27 summer positions) The Stormwater Utility Laborer Worker performs manual labor and operates miscellaneous power tools while working with a team and assisting in the maintenance of the storm water detention and retention ponds. Job duties may include: driving and flagging, setting up and moving signs, using a weed eat brush, removing and clearing small trees and brush; mowing in uneven areas; cleaning and maintaining equipment; and other duties as assigned. Sewer Utility Laborer - Non represented position (4 summer positions) The Sewer Utility Laborer Worker assists in maintaining grounds at Wastewater facilities throughout the County and assists in inspecting, testing and performing preventive maintenance at pumping stations and treatment plants. Work is primarily performed outside and includes cleaning and painting buildings and equipment indoors or out. Job duties may include: mowing grass, applying and raking out beauty bark, operating weed eaters, weeding landscaped areas, washing vehicles; preparing for painting; maintaining buildings; cleaning and maintaining equipment; and other duties as assigned. Survey Engineering Assistant - Non represented position (3 summer positions) The Survey Engineering Assistant Student Worker works as a field crew member and may perform job duties which include: GPS surveying and flagging, carrying tools and equipment over uneven terrain; operating hand tools for bush cutting, digging, and setting survey points; serving as aide to a survey crew performing government corner restoration; construction surveying; right-of-way staking; some topographic survey; and various office work such as data entry, word processing and scanning. Position duties may require lifting/carrying, moving objects up to 90 pounds. Solid Waste (Clean Kitsap Program)- non represented position (1 position) The Solid Waste Worker will join the small "Clean Kitsap" team to assist with job duties such as picking up illegal dumpsites and litter from County rights of way and other public properties, transporting solid waste to County transfer stations, closing online service requests made by the public and internal groups, maintaining cleanup supplies and tools, preparing and delivering to County volunteers and staff, organizing and implementing public litter cleanup events and waste collection events, as well as basic data entry and customer service. Solid Waste (RAGFs/OVTS)_- non-represented (1 position) The Solid Waste Facility Worker assists with light maintenance items and covering critical shifts at the County owned Recycle and Garbage Facilities. Light maintenance duties include but are not limited to: painting safety rails/bollards and striping parking stalls, general landscaping duties and pressure washing siding and sidewalks. Working a critical shift involves screening waste loads, oversight of recycle yard and activities, opening and closing dumpsters, use of brooms, power blower and weed trimmers and other outdoor tools and implements as well as oversight of the public garbage dumping area. Stormwater Water Quality Assistant - non-represented (2 positions) The Stormwater Water Quality Assistant position includes both office and field work. It will support the education and outreach, monitoring and pollution detection and elimination programs. Job duties may include: driving/navigating around the county to conduct Mutt Mitt station inspections and entering field collection data into ArcGIS database; conducting stream bug surveys and habitat surveys, conducting stormwater monitoring (visual observations, sample collection, & field analysis); data entry and file organization; installing storm drain markers; and providing support to other activities or programs as necessary. Physical Requirements: (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Work is performed in a County office or facility or in the field, depending upon position assignment. All positions require clear speaking and hearing sufficient to communicate effectively and respond appropriately both in-person and on the telephone. Potentially hazardous conditions may be present for some positions when traveling to off-site locations or working in roadways or field locations. All positions typically require: reaching, handling/grasping documents or materials, sitting and/or standing for extended periods of time, walking short distances, vision sufficient to read source materials or computer screen data and repetitive motions for computer or hand tool use. All positions require exertion of force of 20 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other material. Some field positions may require lifting/carrying/moving objects or materials up to 90 pounds. All physical exertion is performed under the supervision of a regular Public Works employee who provides on-site training or assistance to ensure appropriate safety precautions. Depending on position, requirements typically include: Work performed primarily in the field maintaining roads, stormwater/detention ponds and road rights of way, in the maintenance yard arranging material stockpiles and equipment, and in gravel and quarry mines processing materials. Position requires traversing rough, undeveloped terrain or construction sites, and standing and balancing for extended periods of time when flagging traffic. Frequent climbing in and out of equipment and vehicles. Sitting for long periods of time when operating vehicles or equipment. Bending, stooping, reaching (over shoulders, at waist and below waist), walking, climbing (ladders/stairs), standing, balancing, adequate vision to operate power equipment, and establish traffic control. Handling and grasping items such as; documents, materials, hand tools, debris. Adequate vision sufficient to view gauges and traffic and other signals, to operate equipment, inspect roads/sewage/storm drainage lines, etc., and read instructions and plans. Hearing sufficient to respond to audible alarms, sirens, radio and telephone. Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately when conveying or receiving information or instruction. Exertion of force of up to 50 lbs. regularly and/or up to 35 pounds frequently, and/or up to 25 pounds continually to lift/carry/push/pull/move objects and to operate a variety of power equipment/tools, hoists, lifts, and vehicles. Working out of doors for extended periods of time under unfavorable inclement weather conditions (i.e. heat, cold, rain, wind, snow). Working around various hazards associated with vehicle traffic, vegetation, around construction equipment and while operating hand and power tools including occasional exposure to associated machinery vibration, chemicals, noxious fumes, pollen, grasses, vapors, and dust. Subject to call-out during non-working hours. OTHER POSITION RELATED INFORMATION Positions in the classifications are: Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Covered by the Kitsap County Extra Help Policy Depending on placement, the position may be covered under a collective bargaining agreement with Council ( https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx ) and the Kitsap County Personnel Manual ( https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx ) Membership in the union is optional. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. Important Recruitment Information: This is an ongoing recruitment; positions are filled as applications are received. Once candidates are screened and meet all of the criteria, the department will be contacting them for interviews. Candidates that do not meet the criteria or who submit incomplete applications will not be considered. Candidates that submit closer to the closing dates also may not be considered, because these positions may already be filled. Positions are filled by returning applicants. 2024 WAGES: Year 2024 -Wage 1st Year $20.55 2nd Year $21.06 3rd Year $21.59 4th Year $22.13 Please note: After successful completion of a season, training and a satisfactory evaluation will equal the equivalency to the six months of outside relevant experience and qualified to be placed on six months hiring register for direct hiring. To be hired off of the hiring register the applicant must pass the physical, driving abstract review and in good standing, hiring in at a minimum of step 5 on the A3 pay scale $22.68 No benefits are offered with this position exceptthose required by the state or federal law.
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Sheriff's Office is recruiting for the position of Sheriff's Communications Manager . This position will be responsible for managing and coordinating agency-wide public and media relations activities, operations, and programs on behalf of the Sheriff’s Office. The individual selected for this position will serve as the face of the agency and spokesperson for the Placer County Sheriff. This position will manage coordinated responses on behalf of multiple stakeholders and provide accurate and time sensitive public safety information to the community during critical incidents or emergency response efforts. Additionally, they will be responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. To view the recruitment brochure for this exciting opportunity and its associated salary and benefits , please click here . This unclassified position serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. This recruitment is open until filled. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To direct, manage, supervise, and coordinate the public and media relations activities, operations, and programs within the Sheriff’s Office; to serve as spokesperson for the Sheriff’s Office; to provide highly responsible and complex administrative support to the executive command staff; to provide accurate and time sensitive public safety information to the community through the media and other means during critical incidents or emergency response efforts in coordination with the Placer County Office of Emergency Services; and to develop strategic planning and policy development in the areas of communications, public relations, and media relations relating to public safety. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees for a program area and assumes substantive and significant responsibility for Sheriff’s Office communications. This classification is distinguished from the Public Information Assistant in that the latter assists with a wide variety of countywide or department-specific communication initiatives and projects, as well as department-specific programs. In contrast, the Sheriff’s Communications Manager is a specialized classification that delivers time sensitive, on-call emergency response communications to the public. During critical incidents or emergencies, under Unified Command with the Placer County Office of Emergency Services, this position is responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. The Sheriff’s Communications Manager must possess knowledge of public safety-specific crisis communication strategies and manages all public and media relations activities on behalf of the Sheriff’s Office in coordination with external agencies and emergency or critical incident stakeholders. This classification is further distinguished from the Public Information Officer in that the latter primarily plans, organizes, directs, and manages the preparation and dissemination of information concerning the activities of Placer County as a whole and its respective departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from Sheriff or their designee. Exercises direct supervision over professional, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage the communications, public relations, and media relations activities in support of the Sheriff’s Office; oversee and coordinate the allocation of designated resources; administer record keeping and reporting functions related to marketing, communications, and public relations on behalf of the Sheriff’s Office. Advise executive management in the formulation, strategic development, implementation, and evaluation of the Sheriff’s Office communications, community and government relations, crisis management, and media relations programs, projects, and activities. Develop the Sheriff’s Office marketing, communications, and public relations policies, procedures, and protocols for responding to and addressing issues relating to communication, public opinion, governmental and interagency relations, and legislative issues. Work in partnership with the Placer County Office of Emergency Services to develop a coordinated communication strategy and to engage the public in preparedness activities and disseminate critical and time-sensitive information to the public during emergencies or critical incidents. Serve as public safety spokesperson/representative during county-wide emergencies under the direction of Unified Command in coordination with the Placer County Office of Emergency Services. Analyze and evaluate the public's interest and extent of understanding of Sheriff’s Office programs and services through focus groups, surveys, and other methods. Develop and implement communication plans and strategies that support the Sheriff’s Office priorities, objectives, and strategic plan to build trust with and ensure shared communication and flow of information with key stakeholders and the public. Oversee the Sheriff’s Office media relations program; review and produce news releases; direct the creation of media opportunities and develop story ideas; maintain personal contact with key media staff; develop talking points and advise the Sheriff, Undersheriff, and executive management on media related or public relations issues. Coordinate with the County Executive’s Office, Office of Emergency Services, and executive management on unified messaging during critical incidents. Serves in a leadership role during the activation of a Joint Information Center during major incidents. This includes the evaluation of information for public release to ensure compliance with security requirements and professional journalism standards. Gathers public sentiment and provides guidance on how to address issues as they arise. Partner with the County’s Director of Communications, and departmental public information staff to ensure all public and media communications are consistent. Build and maintain positive working relationships with the media, the County’s Director of Communications, other County employees and the public using principles of high-quality customer service. Develop communication response plans to emergencies, crises, and disasters; work with executive management, Sheriff, or their designee to identify and develop internal and external communication strategies and responses; develop talking points and emergency information for use in a crisis or disaster. Oversee development of print and web communications; promote internal and external information sharing. Represent the Sheriff’s Office and County to elected officials, other government agencies, non-profit organizations, community-based organizations, and the public; interpret and explain Sheriff’s Office programs, policies, and activities. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information, media relations, and other services as they relate to the area of assignment. Forecast budget needs for staff, equipment, materials, and supplies; monitor and control expenditures for unit; assist management with budget development and monitoring. Prepare, review, and present staff reports, various management and information updates, and reports on special projects as assigned by the Sheriff or their designee. Maintain effective press and media relations; respond to difficult and sensitive public inquiries and complaints; recommend resolutions and alternative solutions. Participate as a member of the management team; select, train, motivate, and evaluate assigned staff; provide or coordinate staff training. Respond to and provide on-site media coverage for critical incidents which may require working prolonged or unusual hours. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions and environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four (4) years of increasingly responsible professional level communications, media, and/or public information experience including spokesperson responsibilities and/or developing and implementing public relations programs. Experience in crisis/emergency response situations is preferred. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in English, journalism, marketing, communications, public relations, or a related field. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public relations, communications, media relations social media campaigns, and community outreach and program development. Crisis communication strategies and emergency response roles. Methods and techniques for the development of press releases, talking points, newsletters, presentations, business correspondence, and information dissemination. Social media, web design, and graphic/visual presentation methods. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles of good customer service. Pertinent local, state, and federal rules, regulations, and laws. Principles and practices used within a public information function. Principles and practices of supervision, training, and performance evaluations. Techniques used in preparing and delivering effective oral and written presentations. Photography, videography and audio production equipment and software. Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials. Principles and practices of budget monitoring and forecasting. Modern office procedures, methods, and computer equipment. Ability to: On a continuous basis, know and understand all aspects of the job; identify, interpret, understand, analyze, apply, and explain complex and technical policies and procedures, numerical information, work papers, technical reports, and special projects; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time. On a continuous basis, sit at desk or in meetings for long periods of time; walk, stand, bend, squat, climb, kneel or twist to reach equipment or when in the field; perform simple and power grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Operate modern office equipment including computers, copiers, document scanners, fax machines, cell phones and/or other electronic devices. Plan, develop, implement, and review comprehensive media and public relations programs. Prepare written analysis, evaluation, summaries, recommendations, correspondence, and reports. Perform moderately complex mathematical and statistical calculations accurately. Supervise, train, and evaluate staff. Perform independent research; analyze and explain detailed information in a meaningful way. • Effectively use photography, videography, and other audio-visual tools. Exercise discretion and maintain confidentiality. Work odd or unusual hours as needed; be subject to emergency call out and unusual and prolonged work schedule in emergency situations or critical incidents. Make effective public presentations in routine and emergency situations. Establish and maintain effective working relationships with reporters, news media, other agencies, the public, county employees, and those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both verbally and in writing. MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@Placer.ca.gov or (530) 886-4656. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Sheriff's Office is recruiting for the position of Sheriff's Communications Manager . This position will be responsible for managing and coordinating agency-wide public and media relations activities, operations, and programs on behalf of the Sheriff’s Office. The individual selected for this position will serve as the face of the agency and spokesperson for the Placer County Sheriff. This position will manage coordinated responses on behalf of multiple stakeholders and provide accurate and time sensitive public safety information to the community during critical incidents or emergency response efforts. Additionally, they will be responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. To view the recruitment brochure for this exciting opportunity and its associated salary and benefits , please click here . This unclassified position serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. This recruitment is open until filled. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To direct, manage, supervise, and coordinate the public and media relations activities, operations, and programs within the Sheriff’s Office; to serve as spokesperson for the Sheriff’s Office; to provide highly responsible and complex administrative support to the executive command staff; to provide accurate and time sensitive public safety information to the community through the media and other means during critical incidents or emergency response efforts in coordination with the Placer County Office of Emergency Services; and to develop strategic planning and policy development in the areas of communications, public relations, and media relations relating to public safety. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees for a program area and assumes substantive and significant responsibility for Sheriff’s Office communications. This classification is distinguished from the Public Information Assistant in that the latter assists with a wide variety of countywide or department-specific communication initiatives and projects, as well as department-specific programs. In contrast, the Sheriff’s Communications Manager is a specialized classification that delivers time sensitive, on-call emergency response communications to the public. During critical incidents or emergencies, under Unified Command with the Placer County Office of Emergency Services, this position is responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. The Sheriff’s Communications Manager must possess knowledge of public safety-specific crisis communication strategies and manages all public and media relations activities on behalf of the Sheriff’s Office in coordination with external agencies and emergency or critical incident stakeholders. This classification is further distinguished from the Public Information Officer in that the latter primarily plans, organizes, directs, and manages the preparation and dissemination of information concerning the activities of Placer County as a whole and its respective departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from Sheriff or their designee. Exercises direct supervision over professional, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage the communications, public relations, and media relations activities in support of the Sheriff’s Office; oversee and coordinate the allocation of designated resources; administer record keeping and reporting functions related to marketing, communications, and public relations on behalf of the Sheriff’s Office. Advise executive management in the formulation, strategic development, implementation, and evaluation of the Sheriff’s Office communications, community and government relations, crisis management, and media relations programs, projects, and activities. Develop the Sheriff’s Office marketing, communications, and public relations policies, procedures, and protocols for responding to and addressing issues relating to communication, public opinion, governmental and interagency relations, and legislative issues. Work in partnership with the Placer County Office of Emergency Services to develop a coordinated communication strategy and to engage the public in preparedness activities and disseminate critical and time-sensitive information to the public during emergencies or critical incidents. Serve as public safety spokesperson/representative during county-wide emergencies under the direction of Unified Command in coordination with the Placer County Office of Emergency Services. Analyze and evaluate the public's interest and extent of understanding of Sheriff’s Office programs and services through focus groups, surveys, and other methods. Develop and implement communication plans and strategies that support the Sheriff’s Office priorities, objectives, and strategic plan to build trust with and ensure shared communication and flow of information with key stakeholders and the public. Oversee the Sheriff’s Office media relations program; review and produce news releases; direct the creation of media opportunities and develop story ideas; maintain personal contact with key media staff; develop talking points and advise the Sheriff, Undersheriff, and executive management on media related or public relations issues. Coordinate with the County Executive’s Office, Office of Emergency Services, and executive management on unified messaging during critical incidents. Serves in a leadership role during the activation of a Joint Information Center during major incidents. This includes the evaluation of information for public release to ensure compliance with security requirements and professional journalism standards. Gathers public sentiment and provides guidance on how to address issues as they arise. Partner with the County’s Director of Communications, and departmental public information staff to ensure all public and media communications are consistent. Build and maintain positive working relationships with the media, the County’s Director of Communications, other County employees and the public using principles of high-quality customer service. Develop communication response plans to emergencies, crises, and disasters; work with executive management, Sheriff, or their designee to identify and develop internal and external communication strategies and responses; develop talking points and emergency information for use in a crisis or disaster. Oversee development of print and web communications; promote internal and external information sharing. Represent the Sheriff’s Office and County to elected officials, other government agencies, non-profit organizations, community-based organizations, and the public; interpret and explain Sheriff’s Office programs, policies, and activities. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information, media relations, and other services as they relate to the area of assignment. Forecast budget needs for staff, equipment, materials, and supplies; monitor and control expenditures for unit; assist management with budget development and monitoring. Prepare, review, and present staff reports, various management and information updates, and reports on special projects as assigned by the Sheriff or their designee. Maintain effective press and media relations; respond to difficult and sensitive public inquiries and complaints; recommend resolutions and alternative solutions. Participate as a member of the management team; select, train, motivate, and evaluate assigned staff; provide or coordinate staff training. Respond to and provide on-site media coverage for critical incidents which may require working prolonged or unusual hours. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions and environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four (4) years of increasingly responsible professional level communications, media, and/or public information experience including spokesperson responsibilities and/or developing and implementing public relations programs. Experience in crisis/emergency response situations is preferred. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in English, journalism, marketing, communications, public relations, or a related field. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public relations, communications, media relations social media campaigns, and community outreach and program development. Crisis communication strategies and emergency response roles. Methods and techniques for the development of press releases, talking points, newsletters, presentations, business correspondence, and information dissemination. Social media, web design, and graphic/visual presentation methods. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles of good customer service. Pertinent local, state, and federal rules, regulations, and laws. Principles and practices used within a public information function. Principles and practices of supervision, training, and performance evaluations. Techniques used in preparing and delivering effective oral and written presentations. Photography, videography and audio production equipment and software. Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials. Principles and practices of budget monitoring and forecasting. Modern office procedures, methods, and computer equipment. Ability to: On a continuous basis, know and understand all aspects of the job; identify, interpret, understand, analyze, apply, and explain complex and technical policies and procedures, numerical information, work papers, technical reports, and special projects; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time. On a continuous basis, sit at desk or in meetings for long periods of time; walk, stand, bend, squat, climb, kneel or twist to reach equipment or when in the field; perform simple and power grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Operate modern office equipment including computers, copiers, document scanners, fax machines, cell phones and/or other electronic devices. Plan, develop, implement, and review comprehensive media and public relations programs. Prepare written analysis, evaluation, summaries, recommendations, correspondence, and reports. Perform moderately complex mathematical and statistical calculations accurately. Supervise, train, and evaluate staff. Perform independent research; analyze and explain detailed information in a meaningful way. • Effectively use photography, videography, and other audio-visual tools. Exercise discretion and maintain confidentiality. Work odd or unusual hours as needed; be subject to emergency call out and unusual and prolonged work schedule in emergency situations or critical incidents. Make effective public presentations in routine and emergency situations. Establish and maintain effective working relationships with reporters, news media, other agencies, the public, county employees, and those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both verbally and in writing. MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@Placer.ca.gov or (530) 886-4656. Closing Date/Time: Open Until Filled
Los Angeles Metro
Los Angeles, California, United States
Basic Function Under direct supervision, operates public transit buses, transports passengers, provides customer service, and performs safety inspections of bus equipment to assure their safe, efficient, and on-time operation. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 35 hours per week. Example Of Duties Collects and counts fares, and transports passengers on public transit buses Knowledgeable about routes, transfer points, and fare structures for all lines assigned divisions Performs a complete pre-pull-out inspection of bus, safety checks equipment, and informs maintenance when adjustments or repairs are necessary; at completion of assignment Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips Provides schedule, route, and fare information to passengers seeking assistance Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken Receives and transmits two-way radio messages involving accidents, emergencies, or criminal activities If promoted to Line Instructor/Mentor, instructs bus operator student trainees on all job duties and responsibilities Reports hazardous or dangerous conditions along bus route and at passenger loading zones, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity; alters route if required and approved Maintains an acceptable driving record and complies with all state and local traffic regulations and Metro policies and procedures Completes any reports as necessary or requested by division management Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience None Required Certification/Licenses/Special Requirements Minimum of 21 years of age Valid California Class C Driver License Possess a valid U.S. driver license for at least two years Satisfactory driving record for the past five years as verified by a K4 DMV (Department of Motor Vehicles) printout Must be able to obtain a valid California Class B Driver License with P (Passenger) endorsement before completion of training Valid California Verification of Transit Training (VTT) Card Valid Medical Examiner′s Certificate (MEC) Must pass Metro Bus Operator course at Operations Central Instruction (OCI) Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations Knowledge: (defined as a learned body of information that is required for and applied in the performance of job tasks) Vehicle operations and on-bus technology State and local traffic laws, ordinances, and regulations involved in the operation of transit vehicles Vehicle safety rules, regulations, policies, and procedures Metro Rule Book for Bus Operators and Standard Operations Procedures Metro Issued Route and Schedule Material Basic money and time concepts Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Operating Metro vehicles and equipment safely and efficiently Working independently in a highly structured environment Recognizing existing or potential mechanical defects and problems Communicating effectively orally and in writing Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Exercise sound judgment in stressful situations within scope of responsibility Communicate courteously and effectively with other employees and the general public Push, pull, and secure wheelchairs up to 275 pounds Lift up to 35 pounds Understand and follow detailed oral and written instructions Follow safety rules and ensure passengers are safe Read, write, speak, and understand English Abilities: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Work with regular exposure to odors or fumes Work on slippery or uneven surfaces Exposure to moving machinery and/or vehicles Exposure to physical and verbal abuse by clients/customers and/or general public Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity Extensive safety training and/or use of protective devices and personal protective gear Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments Work after designated regular hours in case of special assignments or emergencies Physical Effort Required Sitting for long periods of time Operate a telephone or other telecommunications device and communicate through the medium Standing Bending or twisting at the neck, waist and/or knees Pushing and/or pulling Moderate lifting or carrying 26-50 lbs. Driving and/or operating heavy equipment Using equipment requiring high hand and finger dexterity Operating foot pedals Communicating through speech in the English language required Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. (FR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 21-MAY-24
Mar 08, 2024
Full Time
Basic Function Under direct supervision, operates public transit buses, transports passengers, provides customer service, and performs safety inspections of bus equipment to assure their safe, efficient, and on-time operation. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 35 hours per week. Example Of Duties Collects and counts fares, and transports passengers on public transit buses Knowledgeable about routes, transfer points, and fare structures for all lines assigned divisions Performs a complete pre-pull-out inspection of bus, safety checks equipment, and informs maintenance when adjustments or repairs are necessary; at completion of assignment Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips Provides schedule, route, and fare information to passengers seeking assistance Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken Receives and transmits two-way radio messages involving accidents, emergencies, or criminal activities If promoted to Line Instructor/Mentor, instructs bus operator student trainees on all job duties and responsibilities Reports hazardous or dangerous conditions along bus route and at passenger loading zones, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity; alters route if required and approved Maintains an acceptable driving record and complies with all state and local traffic regulations and Metro policies and procedures Completes any reports as necessary or requested by division management Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience None Required Certification/Licenses/Special Requirements Minimum of 21 years of age Valid California Class C Driver License Possess a valid U.S. driver license for at least two years Satisfactory driving record for the past five years as verified by a K4 DMV (Department of Motor Vehicles) printout Must be able to obtain a valid California Class B Driver License with P (Passenger) endorsement before completion of training Valid California Verification of Transit Training (VTT) Card Valid Medical Examiner′s Certificate (MEC) Must pass Metro Bus Operator course at Operations Central Instruction (OCI) Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations Knowledge: (defined as a learned body of information that is required for and applied in the performance of job tasks) Vehicle operations and on-bus technology State and local traffic laws, ordinances, and regulations involved in the operation of transit vehicles Vehicle safety rules, regulations, policies, and procedures Metro Rule Book for Bus Operators and Standard Operations Procedures Metro Issued Route and Schedule Material Basic money and time concepts Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Operating Metro vehicles and equipment safely and efficiently Working independently in a highly structured environment Recognizing existing or potential mechanical defects and problems Communicating effectively orally and in writing Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Exercise sound judgment in stressful situations within scope of responsibility Communicate courteously and effectively with other employees and the general public Push, pull, and secure wheelchairs up to 275 pounds Lift up to 35 pounds Understand and follow detailed oral and written instructions Follow safety rules and ensure passengers are safe Read, write, speak, and understand English Abilities: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Work with regular exposure to odors or fumes Work on slippery or uneven surfaces Exposure to moving machinery and/or vehicles Exposure to physical and verbal abuse by clients/customers and/or general public Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity Extensive safety training and/or use of protective devices and personal protective gear Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments Work after designated regular hours in case of special assignments or emergencies Physical Effort Required Sitting for long periods of time Operate a telephone or other telecommunications device and communicate through the medium Standing Bending or twisting at the neck, waist and/or knees Pushing and/or pulling Moderate lifting or carrying 26-50 lbs. Driving and/or operating heavy equipment Using equipment requiring high hand and finger dexterity Operating foot pedals Communicating through speech in the English language required Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. (FR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 21-MAY-24
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES: Applications will be accepted starting Monday, January 29, 2024, 8:00 a.m., PT - This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 30328J TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING WITHHOLD: No withhold will be accepted for this examination. OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Performs nursery or field reforestation work and supervises juvenile and adult work crews in forestry projects. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Deputy Forester and are responsible for performing forestry duties at a County reforestation nursery or are assigned to one of the major forestry programs such as: Vegetation Management, Conservation Education, Fuel Modification, Brush Clearance, Fire Plan , Environmental Review, Pesticide Coordination, Soil Stabilization or Landscape Design. Incumbents must apply supervisory skills and knowledge of forestry and natural resources management principles to plan and coordinate field projects, forest tree nursery operations, or specialized tasks in support of vegetation management, fuel modification, brush clearance, environmental impact reports, and the County's Oak Tree Ordinance. Incumbents supervise and participate in the work of unskilled crews performing forestry related duties. Essential Job Functions Oversees and conducts field work (e.g. Inspections, manual labor, landscaping) by directing field crews (Forestry Technicians, volunteers, and vendors), engaging in manual seed collecting, field reforestation (i.e. removing invasive plant species and planting native species), native plant propagation in nurseries, determining the type, number and placement of trees to be planted, managing tree nurseries, by using a chainsaw to thin forest, and applying herbicides, insecticides, and other chemicals for weed abatement, and by operating Class B commercial vehicles and towing chippers/trailers in order to complete forestry related projects. Conducts enforcement inspections under the supervision of Deputy Foresters by inspecting properties (e.g. brush clearance inspections, oak tree ordinance inspections), by communicating compliance findings with property owners, in order to monitor compliance of laws and regulations. Serves as departmental representative at community events (e.g. county fairs, job fairs, school presentations) by coordinating, scheduling, and giving presentations or informal talks regarding forestry activities; conducting field demonstrations in order to educate the public. Prepares forestry projects , by evaluating physical conditions (e.g. environmentally sensitive areas, defensible space requirements), conducting site preparation, and selecting appropriate plant species for planting and removal, in order to protect life, property, and the environment. Evaluates regulatory compliance by reviewing and analyzing inspection information in accordance with state and county codes and ordinance, and coordinates corrective measures in order to protect life, property, and the environment. Develops Geographic Information Systems maps by collecting fire perimeter data, by hiking uneven terrain and collecting forest management data in order to utilize silvicultural techniques to accurately assess forest health. Staffs the 24 hour facility at Henninger Flats visitor center/museum by giving guided field tours, by participating in education and conservation programs, by patrolling campgrounds, rendering emergency medical services to the general public, and by covering night shifts in the absence of lower-level staff in order to provide a safe venue for outdoor recreational activities. Responds to 24 hour emergency incident needs by performing support roles in logistics (e.g. supply unit, ground support unit, facilities unit and resource unit) in order to support the needs of the incident. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Graduation from an accredited college* with specialization in forestry or a related field**. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A valid California Class B Commercial Driver License with water tank, air brake and passenger endorsements is required within one year from the date of appointment and prior to completion of probationary period. SPECIAL REQUIREMENT INFORMATION: *Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). ** Related field such as: Urban Forestry, Forestry Recreation, Recreation Administration, Landscape Architecture, Wildfire, Wildfire Management, Natural Resources Management, Botany, Environmental Sciences (Ecology), Agriculture, Horticulture, and Arboriculture. All related fields may be reviewed for content and curriculum emphasis. In order to received credit for any college course work, or any type of college degree, such as Associate's or higher, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application. Applicants must either upload required documents as attachments, e-mail documents as attachments to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting online application . A printout of the transcript from the school’s website Is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. OTHER REQUIREMENTS: Persons appointed to this class shall obtain Emergency Medical Technician-1 (EMT-1) certification through successful completion of the departmentally provided EMT-1 training program, or from a school, or an EMT program accredited by the local Emergency Medical Services (EMS) Agency, and successfully pass the National Registry for Emergency Medical Technicians (NREMT) basic exam within one year from time of appointment. PHYSICAL REQUIREMENTS VISION: (1) Acuity - At least 20/70 in each eye without correction, correctable to 20/30 in each eye. (2) Color Perception - Anything other than minor hue impairment is disqualifying. HEARING: Applicants cannot be medically qualified if the hearing in either ear shows greater than a 40 dB loss as averaged in the four test frequencies of 500, 1000, 2000 and 3000 Hz; nor may there be greater than a 45 dB peak loss at any one of the test frequencies. Applicants whose test results fall between the acceptable and unacceptable ranges will be individually evaluate. PHYSICAL CLASS: 4 - Arduous. Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT PART I : A multiple choice and/or simulation assessment(s), weighted at 50%, assessing: Deductive Reasoning Deciding and Initiating Action Working with People Persuading and Influencing Planning and Organizing Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. PART II: An Evaluation of Training and Experience (T&E), weighted at 50% , assessing: Professional/Technical Knowledge of: Laws and Regulations, Professional Standards, Policies, and Procedures Forestry Management and Fire Science Emergency Operations Safety and Emergency Equipment Use Hand Tools and Power Equipment Use Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the combined scores for Part I and II in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Fire-Examination@fire.lacounty.gov , Aoganesyan@hr.lacounty.gov, pui.yau@fire.lacounty.gov , info@governmentjobs.com , Noreply@governmentjobs.com , Fire-Examination@fire.lacounty.gov , talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains fire.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select “off” under Email Preferences within your profile or click “unsubscribe” on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via email. Test scores cannot be given over the phone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the register list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. SPECIAL INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSTION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a finger print scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Forestry Assistant, Fire position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate’s name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION: The resulting register list for this examination will be used to fill Forestry Assistant , vacancies within the Los Angeles County Fire Department as they occur. AVAILABLE SHIFT: Any Shift-Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. PASSING THIS EXAMINATION AND BEING PLACED ON THE REGISTER LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to Fire-Examination@fire.lacounty.gov or fax to (323) 264-7159 within fifteen (15) calendar days of filing . All emails must clearly identify the applicant's name and the subject line must include the exam name Forestry Assistant and exam number 30328J . SUPPLEMENTAL QUESTIONNAIRE: Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. IMPORTANT NOTES: Please note that information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name Forestry Assistant and exam number 30328J in the subject line, to Fire-Examination@fire.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at Fire-Examination@fire.lacounty.gov or (213) 466-5500. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 897-0077 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For more information on Employment Information, click on the link below: http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information FILING DATES: Applications will be accepted starting Monday, January 29, 2024, 8:00 a.m., PT - This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 30328J TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING WITHHOLD: No withhold will be accepted for this examination. OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Performs nursery or field reforestation work and supervises juvenile and adult work crews in forestry projects. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Deputy Forester and are responsible for performing forestry duties at a County reforestation nursery or are assigned to one of the major forestry programs such as: Vegetation Management, Conservation Education, Fuel Modification, Brush Clearance, Fire Plan , Environmental Review, Pesticide Coordination, Soil Stabilization or Landscape Design. Incumbents must apply supervisory skills and knowledge of forestry and natural resources management principles to plan and coordinate field projects, forest tree nursery operations, or specialized tasks in support of vegetation management, fuel modification, brush clearance, environmental impact reports, and the County's Oak Tree Ordinance. Incumbents supervise and participate in the work of unskilled crews performing forestry related duties. Essential Job Functions Oversees and conducts field work (e.g. Inspections, manual labor, landscaping) by directing field crews (Forestry Technicians, volunteers, and vendors), engaging in manual seed collecting, field reforestation (i.e. removing invasive plant species and planting native species), native plant propagation in nurseries, determining the type, number and placement of trees to be planted, managing tree nurseries, by using a chainsaw to thin forest, and applying herbicides, insecticides, and other chemicals for weed abatement, and by operating Class B commercial vehicles and towing chippers/trailers in order to complete forestry related projects. Conducts enforcement inspections under the supervision of Deputy Foresters by inspecting properties (e.g. brush clearance inspections, oak tree ordinance inspections), by communicating compliance findings with property owners, in order to monitor compliance of laws and regulations. Serves as departmental representative at community events (e.g. county fairs, job fairs, school presentations) by coordinating, scheduling, and giving presentations or informal talks regarding forestry activities; conducting field demonstrations in order to educate the public. Prepares forestry projects , by evaluating physical conditions (e.g. environmentally sensitive areas, defensible space requirements), conducting site preparation, and selecting appropriate plant species for planting and removal, in order to protect life, property, and the environment. Evaluates regulatory compliance by reviewing and analyzing inspection information in accordance with state and county codes and ordinance, and coordinates corrective measures in order to protect life, property, and the environment. Develops Geographic Information Systems maps by collecting fire perimeter data, by hiking uneven terrain and collecting forest management data in order to utilize silvicultural techniques to accurately assess forest health. Staffs the 24 hour facility at Henninger Flats visitor center/museum by giving guided field tours, by participating in education and conservation programs, by patrolling campgrounds, rendering emergency medical services to the general public, and by covering night shifts in the absence of lower-level staff in order to provide a safe venue for outdoor recreational activities. Responds to 24 hour emergency incident needs by performing support roles in logistics (e.g. supply unit, ground support unit, facilities unit and resource unit) in order to support the needs of the incident. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Graduation from an accredited college* with specialization in forestry or a related field**. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A valid California Class B Commercial Driver License with water tank, air brake and passenger endorsements is required within one year from the date of appointment and prior to completion of probationary period. SPECIAL REQUIREMENT INFORMATION: *Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). ** Related field such as: Urban Forestry, Forestry Recreation, Recreation Administration, Landscape Architecture, Wildfire, Wildfire Management, Natural Resources Management, Botany, Environmental Sciences (Ecology), Agriculture, Horticulture, and Arboriculture. All related fields may be reviewed for content and curriculum emphasis. In order to received credit for any college course work, or any type of college degree, such as Associate's or higher, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application. Applicants must either upload required documents as attachments, e-mail documents as attachments to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting online application . A printout of the transcript from the school’s website Is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. OTHER REQUIREMENTS: Persons appointed to this class shall obtain Emergency Medical Technician-1 (EMT-1) certification through successful completion of the departmentally provided EMT-1 training program, or from a school, or an EMT program accredited by the local Emergency Medical Services (EMS) Agency, and successfully pass the National Registry for Emergency Medical Technicians (NREMT) basic exam within one year from time of appointment. PHYSICAL REQUIREMENTS VISION: (1) Acuity - At least 20/70 in each eye without correction, correctable to 20/30 in each eye. (2) Color Perception - Anything other than minor hue impairment is disqualifying. HEARING: Applicants cannot be medically qualified if the hearing in either ear shows greater than a 40 dB loss as averaged in the four test frequencies of 500, 1000, 2000 and 3000 Hz; nor may there be greater than a 45 dB peak loss at any one of the test frequencies. Applicants whose test results fall between the acceptable and unacceptable ranges will be individually evaluate. PHYSICAL CLASS: 4 - Arduous. Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT PART I : A multiple choice and/or simulation assessment(s), weighted at 50%, assessing: Deductive Reasoning Deciding and Initiating Action Working with People Persuading and Influencing Planning and Organizing Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. PART II: An Evaluation of Training and Experience (T&E), weighted at 50% , assessing: Professional/Technical Knowledge of: Laws and Regulations, Professional Standards, Policies, and Procedures Forestry Management and Fire Science Emergency Operations Safety and Emergency Equipment Use Hand Tools and Power Equipment Use Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the combined scores for Part I and II in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Fire-Examination@fire.lacounty.gov , Aoganesyan@hr.lacounty.gov, pui.yau@fire.lacounty.gov , info@governmentjobs.com , Noreply@governmentjobs.com , Fire-Examination@fire.lacounty.gov , talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains fire.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select “off” under Email Preferences within your profile or click “unsubscribe” on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via email. Test scores cannot be given over the phone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the register list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. SPECIAL INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSTION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a finger print scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Forestry Assistant, Fire position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate’s name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION: The resulting register list for this examination will be used to fill Forestry Assistant , vacancies within the Los Angeles County Fire Department as they occur. AVAILABLE SHIFT: Any Shift-Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. PASSING THIS EXAMINATION AND BEING PLACED ON THE REGISTER LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to Fire-Examination@fire.lacounty.gov or fax to (323) 264-7159 within fifteen (15) calendar days of filing . All emails must clearly identify the applicant's name and the subject line must include the exam name Forestry Assistant and exam number 30328J . SUPPLEMENTAL QUESTIONNAIRE: Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. IMPORTANT NOTES: Please note that information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name Forestry Assistant and exam number 30328J in the subject line, to Fire-Examination@fire.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at Fire-Examination@fire.lacounty.gov or (213) 466-5500. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 897-0077 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For more information on Employment Information, click on the link below: http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous