State of Nevada
Boulder City, Nevada, United States
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 18, 2024
Full Time
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 18, 2024
Full Time
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 18, 2024
Full Time
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 18, 2024
Full Time
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 18, 2024
Full Time
Announcement Number: 47114 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 18 Hrs 46 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position is in the Traffic Operations Division as a team member of the Technology Section. The position will be an assistant field team lead and perform technical and professional work as a systems administrator for the Nevada Shared Public Radio System and is responsible for daily operations, maintenance, coordination, and sustainment of the system. In addition to these responsibilities, this position will serve as a technical expert for the southern Nevada region. Responsibilities of this position also include Project Management of the radio system as part of a team responsible for installation, construction, and maintenance of all radio communications sites across this area of the state. This position is also a Traffic Operations representative and may be called upon to support the Division for various projects and tasks from time to time and will work closely with external partners at varying levels to ensure communications capabilities are maintained, and supporting the division's efforts with Transportation System Management & Operations (TSMO) program and initiatives. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
CITY OF OAKLAND, CA
Oakland, California, United States
The Position ***This is an open continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. The City of Oakland is accepting applications for an exciting opportunity in the Oakland Police Department's Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Start an exciting career and become a 9-1-1 Dispatcher! Police Communications Dispatchers receive approximately one year of on-the-job training and must attend a POST-certified basic dispatcher course. During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position. We are looking for someone who: possesses the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration. What you will typically be responsible for: Receiving and screening telephone calls and recording data Analyzing calls for priority level Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units Receiving, transmitting, and recording data Running queries in automated warrant information systems Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Police Communications Dispatcher: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions, and address issues There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Communications Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Read the complete job description at: Class specifications Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to all qualified candidates. If you are a current, SEIU-represented, permanent employee of the City and Port of Oakland you may apply at: Police Communications Dispatcher - RESTRICTED (Continuous) If you possess 3 years of experience as a Police Dispatcher, you may be eligible to apply as a Lateral applicant; you may apply at: Police Communications Dispatcher - LATERAL (Continuous) Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education : Equivalent to graduation from high school Experience : Two years of recent full-time equivalent of responsible work experience. College education may substitute for experience on a year for year basis. Typing : minimum typing speed of 35 words per minute (wpm). Other Requirements: Must be eighteen (18) years of age or older. Must pass a thorough background investigation. Must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment. Bilingual Requirements: A select number of positions filled through this recruitment will require selective bilingual skills in one or more of the following languages: Cantonese, Mandarin, or Spanish. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to achieve placement on and/or remain on the bilingual skills eligible list. NOTE: Bilingual skills are not required for most positions. Background Investigation, Psychological and Medical Assessment: Final candidates will undergo a thorough background investigation by the Oakland Police Department Backgrounds Unit which may include, but is not limited to: A thorough review of the completed Personal History Statement (PHS) A polygraph A criminal history check consisting of a fingerprint check with the California Department of Justice and FBI A drug history check (certain drug usage may result in an automatic disqualification) A credit history check Interviews with previous and past employers and co-workers Present and past neighborhood checks Education verification Driving record check Checks with Law Enforcement agencies in the area you live Military history (if applicable) Unfavorable information revealed during the background investigation is grounds for rejection or discharge. After a conditional job offer is made, candidates will be assessed for compliance with Police Department medical and psychological standards. Any remaining background issues will be resolved during the post-offer phase. Character-related information discovered during the post-offer stage may be grounds for revocation of the conditional job offer and removal from hiring consideration. In addition, the City Physician will evaluate each candidate to determine their ability to meet the physical demands of the job. The medical exam includes a drug-screening test. Supplemental Information This is a Continuous Recruitment. Candidates are only eligible to apply once every three (3) months. Candidates that earn their place on the resulting eligible list may remain active on the eligible list for up to two (2) years. The Selection Process Application Filing : All applicants must apply online at https://www.governmentjobs.com/careers/oaklandca and submit the information as indicated on the job announcement by the final filing date. Police Communications Dispatcher Typing Assessment : Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to participate in an online typing assessment. The typing assessment will consist of three, five-minute timed typing tests. The scores attained on the three typing assessments will be averaged to determine candidate's average net WPM. Candidates must demonstrate the ability to type at least 35 average net words per minute. Note, a typing certification will NOT be accepted in lieu of the required typing assessment; all candidates are required to take and pass the typing assessment. Candidates are only permitted to participate in the typing assessment once every three (3) months. CritiCall Performance Assessment : Candidates that pass the required typing assessment will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The assessment may be timed and include the following performance tests or simulations: data entry, call summarization, cross referencing, memory recall, prioritization, map reading, spelling, sentence clarity, reading comprehension. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . The CritiCall assessment will also include a confirmatory typing assessment. Candidates must participate in the City of Oakland's CritiCall assessment. Alternatively, we will accept CritiCall results directly from The Academy (South Bay Regional Public Safety Training ). You can find the schedule: Here Candidates must achieve passing scores in each section in order to advance in the recruitment process. Candidates are only permitted to participate in the City of Oakland's CritiCall Performance assessment once every 3 months. (Weighted 100%) The City of Oakland Police Department’s Communications Division hosts monthly information sessions. These sessions are open to anyone who is interested in learning more about the Police Communications Dispatcher role and the recruitment process. Please refer to the schedule below and use the links to join the session directly (no prior registration or meeting code is required). April 25, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session May 21, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session June 27, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Infor Session July 24, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session August 20, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session TENTATIVE EXAM DATES For applications received between 2/20/2024 - 3/25/2024 Typing Assessment (virtual): 4/1/2024 - 4/5/2024 CritiCall Assessment (in person): 4/23/2024 - 4/25/2024 For applications received between 3/26/2024 - 4/29/2024 Typing Assessment (virtual): 5/6/2024 - 5/10/2024 CritiCall Assessment (in person): 5/28/2024 - 5/30/2024 For applications received between 4/30/2024 - 6/3/2024 Typing Assessment (virtual): 6/10/2024 - 6/14/2024 CritiCall Assessment (in person): 7/1/2024 - 7/3/2024 For applications received between 6/4/2024 - 7/8/2024 Typing Assessment (virtual): 7/15/2024 - 7/19/2024 CritiCall Assessment (in person): 8/6/2024 - 8/8/2024 For applications received between 7/9/2024 - 8/12/2024 Typing Assessment (virtual): 8/19/2024 - 8/23/2024 CritiCall Assessment (in person): 9/10/2024 - 9/12/2024 For applications received between 8/13/2024 - 9/16/2024 Typing Assessment (virtual): 9/23/2024 - 9/27/2024 CritiCall Assessment (in person): 10/15/2024 - 10/17/2024 The City of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. Candidates that are placed on the eligible list will be sent a Personal History Statement (PHS) with submission deadlines and instructions. Please note, additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list. Candidates who are active on the eligible list may not re-apply while their name is active on the eligible list. The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process to measure their knowledge, skills, and abilities in job-related areas. C andidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted ” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every part of the testing process, you cannot use extra points to pass. What’s in it for you? Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - Delta Dental full premium for employees and eligible dependents Vision - VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Anthony LaVelle at alavelle@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Position ***This is an open continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. The City of Oakland is accepting applications for an exciting opportunity in the Oakland Police Department's Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Start an exciting career and become a 9-1-1 Dispatcher! Police Communications Dispatchers receive approximately one year of on-the-job training and must attend a POST-certified basic dispatcher course. During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position. We are looking for someone who: possesses the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration. What you will typically be responsible for: Receiving and screening telephone calls and recording data Analyzing calls for priority level Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units Receiving, transmitting, and recording data Running queries in automated warrant information systems Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Police Communications Dispatcher: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions, and address issues There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Communications Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Read the complete job description at: Class specifications Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to all qualified candidates. If you are a current, SEIU-represented, permanent employee of the City and Port of Oakland you may apply at: Police Communications Dispatcher - RESTRICTED (Continuous) If you possess 3 years of experience as a Police Dispatcher, you may be eligible to apply as a Lateral applicant; you may apply at: Police Communications Dispatcher - LATERAL (Continuous) Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education : Equivalent to graduation from high school Experience : Two years of recent full-time equivalent of responsible work experience. College education may substitute for experience on a year for year basis. Typing : minimum typing speed of 35 words per minute (wpm). Other Requirements: Must be eighteen (18) years of age or older. Must pass a thorough background investigation. Must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment. Bilingual Requirements: A select number of positions filled through this recruitment will require selective bilingual skills in one or more of the following languages: Cantonese, Mandarin, or Spanish. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to achieve placement on and/or remain on the bilingual skills eligible list. NOTE: Bilingual skills are not required for most positions. Background Investigation, Psychological and Medical Assessment: Final candidates will undergo a thorough background investigation by the Oakland Police Department Backgrounds Unit which may include, but is not limited to: A thorough review of the completed Personal History Statement (PHS) A polygraph A criminal history check consisting of a fingerprint check with the California Department of Justice and FBI A drug history check (certain drug usage may result in an automatic disqualification) A credit history check Interviews with previous and past employers and co-workers Present and past neighborhood checks Education verification Driving record check Checks with Law Enforcement agencies in the area you live Military history (if applicable) Unfavorable information revealed during the background investigation is grounds for rejection or discharge. After a conditional job offer is made, candidates will be assessed for compliance with Police Department medical and psychological standards. Any remaining background issues will be resolved during the post-offer phase. Character-related information discovered during the post-offer stage may be grounds for revocation of the conditional job offer and removal from hiring consideration. In addition, the City Physician will evaluate each candidate to determine their ability to meet the physical demands of the job. The medical exam includes a drug-screening test. Supplemental Information This is a Continuous Recruitment. Candidates are only eligible to apply once every three (3) months. Candidates that earn their place on the resulting eligible list may remain active on the eligible list for up to two (2) years. The Selection Process Application Filing : All applicants must apply online at https://www.governmentjobs.com/careers/oaklandca and submit the information as indicated on the job announcement by the final filing date. Police Communications Dispatcher Typing Assessment : Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to participate in an online typing assessment. The typing assessment will consist of three, five-minute timed typing tests. The scores attained on the three typing assessments will be averaged to determine candidate's average net WPM. Candidates must demonstrate the ability to type at least 35 average net words per minute. Note, a typing certification will NOT be accepted in lieu of the required typing assessment; all candidates are required to take and pass the typing assessment. Candidates are only permitted to participate in the typing assessment once every three (3) months. CritiCall Performance Assessment : Candidates that pass the required typing assessment will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The assessment may be timed and include the following performance tests or simulations: data entry, call summarization, cross referencing, memory recall, prioritization, map reading, spelling, sentence clarity, reading comprehension. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . The CritiCall assessment will also include a confirmatory typing assessment. Candidates must participate in the City of Oakland's CritiCall assessment. Alternatively, we will accept CritiCall results directly from The Academy (South Bay Regional Public Safety Training ). You can find the schedule: Here Candidates must achieve passing scores in each section in order to advance in the recruitment process. Candidates are only permitted to participate in the City of Oakland's CritiCall Performance assessment once every 3 months. (Weighted 100%) The City of Oakland Police Department’s Communications Division hosts monthly information sessions. These sessions are open to anyone who is interested in learning more about the Police Communications Dispatcher role and the recruitment process. Please refer to the schedule below and use the links to join the session directly (no prior registration or meeting code is required). April 25, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session May 21, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session June 27, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Infor Session July 24, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session August 20, 2024 (6:00 pm - 8:00 pm, Pacific Time) - PCD Info Session TENTATIVE EXAM DATES For applications received between 2/20/2024 - 3/25/2024 Typing Assessment (virtual): 4/1/2024 - 4/5/2024 CritiCall Assessment (in person): 4/23/2024 - 4/25/2024 For applications received between 3/26/2024 - 4/29/2024 Typing Assessment (virtual): 5/6/2024 - 5/10/2024 CritiCall Assessment (in person): 5/28/2024 - 5/30/2024 For applications received between 4/30/2024 - 6/3/2024 Typing Assessment (virtual): 6/10/2024 - 6/14/2024 CritiCall Assessment (in person): 7/1/2024 - 7/3/2024 For applications received between 6/4/2024 - 7/8/2024 Typing Assessment (virtual): 7/15/2024 - 7/19/2024 CritiCall Assessment (in person): 8/6/2024 - 8/8/2024 For applications received between 7/9/2024 - 8/12/2024 Typing Assessment (virtual): 8/19/2024 - 8/23/2024 CritiCall Assessment (in person): 9/10/2024 - 9/12/2024 For applications received between 8/13/2024 - 9/16/2024 Typing Assessment (virtual): 9/23/2024 - 9/27/2024 CritiCall Assessment (in person): 10/15/2024 - 10/17/2024 The City of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. Candidates that are placed on the eligible list will be sent a Personal History Statement (PHS) with submission deadlines and instructions. Please note, additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list. Candidates who are active on the eligible list may not re-apply while their name is active on the eligible list. The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process to measure their knowledge, skills, and abilities in job-related areas. C andidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted ” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every part of the testing process, you cannot use extra points to pass. What’s in it for you? Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - Delta Dental full premium for employees and eligible dependents Vision - VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Anthony LaVelle at alavelle@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/3/2023, 10/2/2023, 1/3/2024, *3/12/2024, 4/3/2024, 7/3/2024 Level 1: $3,894.12 - $4,732.83/month Level 2 - Range A: $4,419.58 - $5,371.42/month Level 2 - Range B: $4,706.67 - $5,721.12/month Under supervision, Communications/Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures; and receive routine calls and transmit information to field units and/or route calls to proper bureau or detail for action. The Communications/Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority. The Communications/Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions. Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I. The Communications/Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties. This is the targeted competency and performance level of all Communications/Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties. The Communications/Operations Dispatcher (Level II) has a Range A and Range B. Communications/Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation. The Communications/Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications/Operations Dispatchers (Level I/II); analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A. Examples of Knowledge and Abilities Knowledge of Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles/switches with multiple lines and other communications equipment Radio codes Rules, regulations, and dispatch procedures related to non-emergency and emergency/trouble service calls Map reading for major streets, highways and districts in City/County Federal communication rules and regulations Report writing techniques for basic report preparation English usage, spelling, grammar, and punctuation Ability to Operate a computer aided dispatch system, multi-channel radio and/or telephone, and other communications equipment Learn and perform the principles and techniques of radio communication Communicate clearly and concisely, both verbally and in writing Respond quickly and calmly to emergency and other stressful situations Prioritize, plan, coordinate and organize simultaneous incidents and assignments Receive and transmit information accurately Notify and dispatch to multiple agencies quickly Maintain tact and self-control when dealing with difficult/irate people and those in stressful situations Learn geography of County/City areas; read and locate main geographical reference points Follow written and verbal directions, policies, and procedures Work with frequent interruptions Memorize numbers and locations Develop and maintain cooperative, effective working relationships with others Employment Qualifications Minimum Qualifications Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone; involving extensive public contact while receiving, recording and transmitting messages. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbent to: Have sufficient hearing to perform all the required duties. Have sufficient color vision to perform all the required duties. Good hand/eye coordination and finger dexterity. Work in a confined environment. Wear head-sets that restrict physical movement in the work area. Sit and view video displays for extended periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and shift assignments. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Mar 05, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/3/2023, 10/2/2023, 1/3/2024, *3/12/2024, 4/3/2024, 7/3/2024 Level 1: $3,894.12 - $4,732.83/month Level 2 - Range A: $4,419.58 - $5,371.42/month Level 2 - Range B: $4,706.67 - $5,721.12/month Under supervision, Communications/Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures; and receive routine calls and transmit information to field units and/or route calls to proper bureau or detail for action. The Communications/Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority. The Communications/Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions. Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I. The Communications/Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties. This is the targeted competency and performance level of all Communications/Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties. The Communications/Operations Dispatcher (Level II) has a Range A and Range B. Communications/Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation. The Communications/Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications/Operations Dispatchers (Level I/II); analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A. Examples of Knowledge and Abilities Knowledge of Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles/switches with multiple lines and other communications equipment Radio codes Rules, regulations, and dispatch procedures related to non-emergency and emergency/trouble service calls Map reading for major streets, highways and districts in City/County Federal communication rules and regulations Report writing techniques for basic report preparation English usage, spelling, grammar, and punctuation Ability to Operate a computer aided dispatch system, multi-channel radio and/or telephone, and other communications equipment Learn and perform the principles and techniques of radio communication Communicate clearly and concisely, both verbally and in writing Respond quickly and calmly to emergency and other stressful situations Prioritize, plan, coordinate and organize simultaneous incidents and assignments Receive and transmit information accurately Notify and dispatch to multiple agencies quickly Maintain tact and self-control when dealing with difficult/irate people and those in stressful situations Learn geography of County/City areas; read and locate main geographical reference points Follow written and verbal directions, policies, and procedures Work with frequent interruptions Memorize numbers and locations Develop and maintain cooperative, effective working relationships with others Employment Qualifications Minimum Qualifications Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone; involving extensive public contact while receiving, recording and transmitting messages. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbent to: Have sufficient hearing to perform all the required duties. Have sufficient color vision to perform all the required duties. Good hand/eye coordination and finger dexterity. Work in a confined environment. Wear head-sets that restrict physical movement in the work area. Sit and view video displays for extended periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and shift assignments. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
CITY OF OAKLAND, CA
Oakland, California, United States
The Position ***This a continuous recruitment for experienced Police Dispatchers*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. Are you an experienced Police Dispatcher ? The City of Oakland is accepting applications to join the Oakland Police Department Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Continue your dispatch career with the City of Oakland ! During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position. We are looking for someone who: possesses the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration. What you will typically be responsible for: Receiving and screening telephone calls and recording data Analyzing calls for priority level Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units Receiving, transmitting, and recording data Running queries in automated warrant information systems Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Police Communications Dispatcher: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions, and address issues There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Communications Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Read the complete job description at: Class specifications Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to experienced Police Dispatchers . If you do not possess previous Police Dispatcher experience, please apply at: Police Communications Dispatcher - Open (Continuous) If you are a current, SEIU-represented, permanent employee of the City and Port of Oakland with no previous Police Dispatcher experience, you may apply at: Police Communications Dispatcher - RESTRICTED (Continuous) Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education : Equivalent to graduation from high school Experience : Three (3) years of full-time of responsible work experience as a Dispatcher in a law enforcement environment. Applicants shall not have had a break in service as a Dispatcher in a law enforcement environment greater than three years (36-months) prior to application. Other Requirements: Applicants currently working in California as a Dispatcher in a law enforcement environment must possess a valid Public Safety Dispatcher's Basic Course Certificate issued the California P.O.S.T. Applicants currently working outside of California as a Dispatcher in a law enforcement environment must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment. Must be eighteen (18) years of age or older. Must pass a thorough background investigation. Bilingual Requirements: A select number of positions filled through this recruitment will require selective bilingual skills in one or more of the following languages: Cantonese, Mandarin, or Spanish. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to achieve placement on and/or remain on the bilingual skills eligible list. NOTE: Bilingual skills are not required for most positions. Background Investigation, Psychological and Medical Assessment: Final candidates will undergo a thorough background investigation by the Oakland Police Department Backgrounds Unit which may include, but is not limited to: A thorough review of the completed Personal History Statement (PHS) A polygraph A criminal history check consisting of a fingerprint check with the California Department of Justice and FBI A drug history check (certain drug usage may result in an automatic disqualification) A credit history check Interviews with previous and past employers and co-workers Present and past neighborhood checks Education verification Driving record check Checks with Law Enforcement agencies in the area you live Military history (if applicable) Unfavorable information revealed during the background investigation is grounds for rejection or discharge. After a conditional job offer is made, candidates will be assessed for compliance with Police Department medical and psychological standards. Any remaining background issues will be resolved during the post-offer phase. Character-related information discovered during the post-offer stage may be grounds for revocation of the conditional job offer and removal from hiring consideration. In addition, the City Physician will evaluate each candidate to determine their ability to meet the physical demands of the job. The medical exam includes a drug-screening test. Supplemental Information This is a Continuous Recruitment. Candidates are only eligible to apply once every three (3) months. Candidates that earn their place on the resulting eligible list may remain active on the eligible list for up to two (2) years. The Selection Process Application Filing : All applicants must apply online at https://www.governmentjobs.com/careers/oaklandca and submit the information as indicated on the job announcement by the final filing date. Applicants who meet the minimum education and work experience qualifications will be placed on an unranked eligible list. All candidates who earn placement on the eligible list will be referred to the department for a department interview. ( Weighted 100% ) APPLICATION CUT-OFF DATES Application review will be batched based on the submission date. Below are the application submission timeframes. 3/26/2024 - 4/29/2024 4/30/2024 - 6/3/2024 6/4/2024 - 7/8/2024 7/9/2024 - 8/12/2024 8/13/2024 - 9/16/2024 The City of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. Candidates that are placed on the eligible list will be sent a Personal History Statement (PHS) with submission deadlines and instructions. Please note, additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list. Candidates who are active on the eligible list may not re-apply while their name is active on the eligible list. The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. C andidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted ” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every part of the testing process, you cannot use extra points to pass. What’s in it for you? Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - Delta Dental full premium for employees and eligible dependents Vision - VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Anthony LaVelle at alavelle@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Position ***This a continuous recruitment for experienced Police Dispatchers*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. Are you an experienced Police Dispatcher ? The City of Oakland is accepting applications to join the Oakland Police Department Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Continue your dispatch career with the City of Oakland ! During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position. We are looking for someone who: possesses the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration. What you will typically be responsible for: Receiving and screening telephone calls and recording data Analyzing calls for priority level Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units Receiving, transmitting, and recording data Running queries in automated warrant information systems Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Police Communications Dispatcher: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions, and address issues There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Communications Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Read the complete job description at: Class specifications Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to experienced Police Dispatchers . If you do not possess previous Police Dispatcher experience, please apply at: Police Communications Dispatcher - Open (Continuous) If you are a current, SEIU-represented, permanent employee of the City and Port of Oakland with no previous Police Dispatcher experience, you may apply at: Police Communications Dispatcher - RESTRICTED (Continuous) Minimum Requirements for Application Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education : Equivalent to graduation from high school Experience : Three (3) years of full-time of responsible work experience as a Dispatcher in a law enforcement environment. Applicants shall not have had a break in service as a Dispatcher in a law enforcement environment greater than three years (36-months) prior to application. Other Requirements: Applicants currently working in California as a Dispatcher in a law enforcement environment must possess a valid Public Safety Dispatcher's Basic Course Certificate issued the California P.O.S.T. Applicants currently working outside of California as a Dispatcher in a law enforcement environment must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment. Must be eighteen (18) years of age or older. Must pass a thorough background investigation. Bilingual Requirements: A select number of positions filled through this recruitment will require selective bilingual skills in one or more of the following languages: Cantonese, Mandarin, or Spanish. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to achieve placement on and/or remain on the bilingual skills eligible list. NOTE: Bilingual skills are not required for most positions. Background Investigation, Psychological and Medical Assessment: Final candidates will undergo a thorough background investigation by the Oakland Police Department Backgrounds Unit which may include, but is not limited to: A thorough review of the completed Personal History Statement (PHS) A polygraph A criminal history check consisting of a fingerprint check with the California Department of Justice and FBI A drug history check (certain drug usage may result in an automatic disqualification) A credit history check Interviews with previous and past employers and co-workers Present and past neighborhood checks Education verification Driving record check Checks with Law Enforcement agencies in the area you live Military history (if applicable) Unfavorable information revealed during the background investigation is grounds for rejection or discharge. After a conditional job offer is made, candidates will be assessed for compliance with Police Department medical and psychological standards. Any remaining background issues will be resolved during the post-offer phase. Character-related information discovered during the post-offer stage may be grounds for revocation of the conditional job offer and removal from hiring consideration. In addition, the City Physician will evaluate each candidate to determine their ability to meet the physical demands of the job. The medical exam includes a drug-screening test. Supplemental Information This is a Continuous Recruitment. Candidates are only eligible to apply once every three (3) months. Candidates that earn their place on the resulting eligible list may remain active on the eligible list for up to two (2) years. The Selection Process Application Filing : All applicants must apply online at https://www.governmentjobs.com/careers/oaklandca and submit the information as indicated on the job announcement by the final filing date. Applicants who meet the minimum education and work experience qualifications will be placed on an unranked eligible list. All candidates who earn placement on the eligible list will be referred to the department for a department interview. ( Weighted 100% ) APPLICATION CUT-OFF DATES Application review will be batched based on the submission date. Below are the application submission timeframes. 3/26/2024 - 4/29/2024 4/30/2024 - 6/3/2024 6/4/2024 - 7/8/2024 7/9/2024 - 8/12/2024 8/13/2024 - 9/16/2024 The City of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. Candidates that are placed on the eligible list will be sent a Personal History Statement (PHS) with submission deadlines and instructions. Please note, additional names of successful candidates may be added to the eligible list periodically; candidates’ names will be merged onto the existing eligible list. Candidates who are active on the eligible list may not re-apply while their name is active on the eligible list. The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. C andidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted ” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every part of the testing process, you cannot use extra points to pass. What’s in it for you? Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental - Delta Dental full premium for employees and eligible dependents Vision - VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Anthony LaVelle at alavelle@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2024, 3/29/2024, 4/26/2024, 5/24/2024, 6/21/2024, 7/19/2024 (Final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/19/2024 5:00 PM Pacific
Mar 05, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2024, 3/29/2024, 4/26/2024, 5/24/2024, 6/21/2024, 7/19/2024 (Final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/19/2024 5:00 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses) serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The City of Long Beach is served by an Emergency Communications Center (9-1-1 Center) which functions as a primary PSAP and dispatch center for police, fire and Emergency Medical Services response. The 9-1-1 Center functions within the Department of Disaster Preparedness and Emergency Communications (DPEC) and serves a City population of approximately 470,000, answering nearly 660,000 calls and dispatching more than 295,000 emergency response units. The 9-1-1 Center operates 24/7 on a schedule of 5 shifts. The Department of Disaster Preparedness and Emergency Communications has 91 employees with a budget of approximately $14.4 Million. The Emergency Communications Division has 80 employees and an operating budget of over $11 Million. The Emergency Communications Division is one of three divisions in the Department. This position qualifies for a Recruitment Incentive of $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here . EXAMPLES OF DUTIES T H E P O S I T I O N The City of Long Beach is seeking an exceptional candidate to serve as its next Communications Center Officer. The Communications Center Officer leads the 9-1-1 Emergency Communications Division and is an at-will management position reporting directly to the Director of Disaster Preparedness & Emergency Communications. This position oversees the daily operations of the Emergency Communications Center to ensure that timely, effective, and efficient services are provided to the City's residents and Fire, Police, and Emergency Medical personnel. The position directly supervises the Administrative Coordinator, Operations Coordinator, and Systems Coordinator, indirectly supervises 76 Public Safety Dispatchers, and interacts with the Department's entire management team. Specific duties include: Ensure that call-taking time standards and protocols are met. Maintain an effective new employee and continuing education training program. Develop effective operational and administrative policies and procedures, with a focus on incentivized recruitment and retention of the City’s 9-1-1 Public Safety Dispatchers. Resolve citizen complaints in a timely, and effective manner. Prepare the 9-1-1 Center for the implementation of Next Generation 9-1-1 technology. Provide oversight for the cross-training of Fire and Police 9-1-1 dispatchers. Maintain a positive and effective relationship with regulatory agencies, Police and Fire Command Staff, and labor representatives. Manage confidential information and participate in discussions and agreements with the union. Implement strategies from the recently completed staffing and operations study. Ensure the operational readiness of 9-1-1 Center equipment and technology. Oversee the recruitment and training of new employees. T H E I D E A L C A N D I D A T E The ideal candidate will possess operational and administrative experience in a medium to large municipal emergency communications center; knowledge of applicable local, state, and federal laws, and rules and regulations as they apply to public safety emergency communications operations; knowledge of the technical systems required for day-to-day operations; and, knowledge of human resource policies, labor contract provisions and safety policies. In addition to emergency communications operational expertise, the ideal candidate will be a strong manager who leads by example. The ideal candidate will be a detail-oriented, hands-on manager, capable of adhering to multiple deadlines in a fast-paced work environment while maintaining effective working relationships at all levels of the organization. The successful applicant will be expected to pass an extensive background investigation, including a polygraph and psychological exam, and must possess a valid state-issued driver's license by the date of appointment. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S The Department of Disaster Preparedness and Emergency Communications invites candidates to apply who meet the following minimum requirements: Education: A bachelor's degree from an accredited four-year college or university in a closely related field. H owever, candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: At least three (3) years of experience in a medium to large municipal emergency communications center, with one (1) year of supervisory experience. Additional Requirements: Recent POST and/or Fire Emergency Medical Dispatch certification. (Proof is required at the time of application submittal) SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment deadline was extended to close at 11:59 PM on Saturday , May 4, 2023. To be considered for this opportunity, applicants must submit an online application , including a resume and cover letter that reflect the scope and level of their current/most recent positions and responsibilities, proof of education (degree or transcript), and if applicable a copy of recent POST and/or Fire Emergency Medical Dispatch certification. Candidates must also complete the online supplemental questionnaire. Online applications can be filed at www.longbeach.gov/jobs . Following the close of filing, applications will be reviewed and those candidates determined to be the best qualified will be invited to participate in the selection process, which will include an oral interview by a selection panel. The selected candidate will be required to undergo a thorough background and reference check. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/4/2024 11:59 PM Pacific
Apr 05, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses) serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The City of Long Beach is served by an Emergency Communications Center (9-1-1 Center) which functions as a primary PSAP and dispatch center for police, fire and Emergency Medical Services response. The 9-1-1 Center functions within the Department of Disaster Preparedness and Emergency Communications (DPEC) and serves a City population of approximately 470,000, answering nearly 660,000 calls and dispatching more than 295,000 emergency response units. The 9-1-1 Center operates 24/7 on a schedule of 5 shifts. The Department of Disaster Preparedness and Emergency Communications has 91 employees with a budget of approximately $14.4 Million. The Emergency Communications Division has 80 employees and an operating budget of over $11 Million. The Emergency Communications Division is one of three divisions in the Department. This position qualifies for a Recruitment Incentive of $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here . EXAMPLES OF DUTIES T H E P O S I T I O N The City of Long Beach is seeking an exceptional candidate to serve as its next Communications Center Officer. The Communications Center Officer leads the 9-1-1 Emergency Communications Division and is an at-will management position reporting directly to the Director of Disaster Preparedness & Emergency Communications. This position oversees the daily operations of the Emergency Communications Center to ensure that timely, effective, and efficient services are provided to the City's residents and Fire, Police, and Emergency Medical personnel. The position directly supervises the Administrative Coordinator, Operations Coordinator, and Systems Coordinator, indirectly supervises 76 Public Safety Dispatchers, and interacts with the Department's entire management team. Specific duties include: Ensure that call-taking time standards and protocols are met. Maintain an effective new employee and continuing education training program. Develop effective operational and administrative policies and procedures, with a focus on incentivized recruitment and retention of the City’s 9-1-1 Public Safety Dispatchers. Resolve citizen complaints in a timely, and effective manner. Prepare the 9-1-1 Center for the implementation of Next Generation 9-1-1 technology. Provide oversight for the cross-training of Fire and Police 9-1-1 dispatchers. Maintain a positive and effective relationship with regulatory agencies, Police and Fire Command Staff, and labor representatives. Manage confidential information and participate in discussions and agreements with the union. Implement strategies from the recently completed staffing and operations study. Ensure the operational readiness of 9-1-1 Center equipment and technology. Oversee the recruitment and training of new employees. T H E I D E A L C A N D I D A T E The ideal candidate will possess operational and administrative experience in a medium to large municipal emergency communications center; knowledge of applicable local, state, and federal laws, and rules and regulations as they apply to public safety emergency communications operations; knowledge of the technical systems required for day-to-day operations; and, knowledge of human resource policies, labor contract provisions and safety policies. In addition to emergency communications operational expertise, the ideal candidate will be a strong manager who leads by example. The ideal candidate will be a detail-oriented, hands-on manager, capable of adhering to multiple deadlines in a fast-paced work environment while maintaining effective working relationships at all levels of the organization. The successful applicant will be expected to pass an extensive background investigation, including a polygraph and psychological exam, and must possess a valid state-issued driver's license by the date of appointment. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S The Department of Disaster Preparedness and Emergency Communications invites candidates to apply who meet the following minimum requirements: Education: A bachelor's degree from an accredited four-year college or university in a closely related field. H owever, candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: At least three (3) years of experience in a medium to large municipal emergency communications center, with one (1) year of supervisory experience. Additional Requirements: Recent POST and/or Fire Emergency Medical Dispatch certification. (Proof is required at the time of application submittal) SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment deadline was extended to close at 11:59 PM on Saturday , May 4, 2023. To be considered for this opportunity, applicants must submit an online application , including a resume and cover letter that reflect the scope and level of their current/most recent positions and responsibilities, proof of education (degree or transcript), and if applicable a copy of recent POST and/or Fire Emergency Medical Dispatch certification. Candidates must also complete the online supplemental questionnaire. Online applications can be filed at www.longbeach.gov/jobs . Following the close of filing, applications will be reviewed and those candidates determined to be the best qualified will be invited to participate in the selection process, which will include an oral interview by a selection panel. The selected candidate will be required to undergo a thorough background and reference check. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/4/2024 11:59 PM Pacific
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Temporary Faculty Pool Department of Communications - Journalism Program College of Arts and Humanities Position Description The Department of Communications at California State University, Dominguez Hills (CSUDH), invites highly qualified, motivated, and well-organized, applicants for a pool of part-time teaching appointments. At CSUDH, we celebrate and respect diversity in all forms that include every race, religion, gender, ethnicity, veterans, people with varied abilities, and members of the LGBTQ+ community. CSUDH is seeking applications from candidates who can demonstrate experience in teaching and working with individuals from diverse backgrounds and contribute to the University's mission, vision, and core values. For more information: Mission, Vision, and Core Values Department of Communications - Journalism Program Program Description The Journalism Program at CSUDH is accredited by the Council on Education in Journalism and Mass Communications (ACEJMC) and meets their high standards of journalistic practices, skills, and specializations with a strong focus on analytical reasoning, critical thinking and problem solving. The program provides a broad-based curriculum designed to promote news and information literacy; proficiency in the various journalistic forms and styles; an understanding of the new media landscape; and information dissemination practices through contemporary and emerging media tools. The program is committed to freedom of the press, freedom of expression, freedom of inquiry, and the questioning of dominant institutional practices and ideologies. It encourages dedication to ethical practices including truth, accuracy, fairness, diversity, inclusivity, and independence. The program further provides an understanding of media representations of gender, race, ethnicity, and sexual orientation, and encourages professional practice that respects all forms of diversity. It trains students to be sensitive to and provide a voice for underserved populations and communities; works in the public interest; and encourages community engagement and social responsibility to audiences and the society at large. Mission A journalist's role in the ever-changing media landscape is essential to serve the public interest and to hold dominant institutions accountable. To meet this responsibility of journalists, the faculty of the Department of Communications are committed to applying their expertise to cultivate students' distinct voices, ideals and professional standards in the practice of journalism and teach them how to serve their communities with knowledge, skill, integrity and a commitment to diversity. Our guiding principle is rooted in the understanding that our surrounding multi-ethnic and multicultural communities provide a unique perspective on how news, information and ideas are exchanged and understood. For more information: https://www.csudh.edu/communications/degrees/journalism/ The Position The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. Candidates may need to be available to begin teaching on short notice. The Fall term begins in late August and ends in mid-December; the Spring term begins mid-January and ends in mid-May. Opportunities for teaching during the Summer Sessions may also be available. Responsibilities Teach assigned courses in the department’s curriculum and serve weekly office hours based on assigned teaching unit load. Lecturer faculty in Journalism teach assigned upper and/or lower division courses in the major degree programs and in the department’s shared curriculum. Courses may include: Media and Society; Digital Toolkit; Newswriting for Media; Law of the Mass Media; News and Information Literacy; Cross-Cultural Journalism; and Reporting and Information Gathering. For a complete list of courses, please see the University Catalog . Temporary faculty must hold one office hour per week per class and should be able to teach face-to-face, hybrid, and online delivery modalities. Qualifications Required Qualifications A Master’s degree in the field relevant to the curriculum or related discipline. Prior teaching experience at the college or university level and who can furnish evidence of strong teaching. Applicants must have experience in teaching and working with colleagues from diverse ages, socioeconomic, cultural, and academic backgrounds. Preferred Qualifications A Master’s degree in Journalism or related discipline and prior college-level teaching experience and relevant industry experience. Extensive professional experience in the field relevant to the curriculum or related discipline is preferred. A Ph.D. or M.A. in Journalism or related discipline and prior college-level teaching experience and relevant industry experience is required for teaching upper-division core courses (300- or 400-level). Employment Requirement Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Initial rank and salary for lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new lecturers are hired at the Lecturer A or B rank. As of July 2022, the classification salary ranges for the respective ranks are: Lecturer A: $4,530-$6,056 Lecturer B: $5,405-$11,994 Lecturer C: $6,190-$13,172 Lecturer D: $7,794-$13,797 An excellent comprehensive benefits package is available to benefit eligible appointments that includes: health/vision/dental plans; spouse, domestic partner and dependent fee-waiver; access to campus child-care; and a defined-benefit retirement through the state system along with optional tax sheltering opportunities. For a detailed description of benefits, please visit: https://www.csudh.edu/hr/benefits/ . Mandated Reporter Per CANRA The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act (CANRA) and is required to comply with the requirements set forth in CSU Executive Order 1083 , revised December 24, 2021, as a condition of employment. How to Apply A completed on-line application must be received to be considered. To apply, please visit CSUDH career-opportunities . A complete application must include: Current Curriculum Vitae or Resume with contact information A one page Cover Letter including a Diversity Statement and Teaching Statement List of 3 references with contact information Unofficial transcripts (an official transcript will be required upon initial appointment) For international transcripts, a United States Equivalency certification will be required (see below). International Transcripts US Equivalency Requirements A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees, which is from a foreign Academic Institution for foreign studies. The US Equivalency certification is used to validate foreign studies from an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Bachelor’s, Master’s, Doctorate’s, Doctor’s of Philosophy). The certification can be emailed to facultyaffairs@csudh.edu or mailed directly to the Office of Faculty Affairs and Development, 1000 East Victoria Street, WH-368, Carson, CA 90747. Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Feb 28 2025 Pacific Standard Time Closing Date/Time:
Apr 09, 2024
Temporary Faculty Pool Department of Communications - Journalism Program College of Arts and Humanities Position Description The Department of Communications at California State University, Dominguez Hills (CSUDH), invites highly qualified, motivated, and well-organized, applicants for a pool of part-time teaching appointments. At CSUDH, we celebrate and respect diversity in all forms that include every race, religion, gender, ethnicity, veterans, people with varied abilities, and members of the LGBTQ+ community. CSUDH is seeking applications from candidates who can demonstrate experience in teaching and working with individuals from diverse backgrounds and contribute to the University's mission, vision, and core values. For more information: Mission, Vision, and Core Values Department of Communications - Journalism Program Program Description The Journalism Program at CSUDH is accredited by the Council on Education in Journalism and Mass Communications (ACEJMC) and meets their high standards of journalistic practices, skills, and specializations with a strong focus on analytical reasoning, critical thinking and problem solving. The program provides a broad-based curriculum designed to promote news and information literacy; proficiency in the various journalistic forms and styles; an understanding of the new media landscape; and information dissemination practices through contemporary and emerging media tools. The program is committed to freedom of the press, freedom of expression, freedom of inquiry, and the questioning of dominant institutional practices and ideologies. It encourages dedication to ethical practices including truth, accuracy, fairness, diversity, inclusivity, and independence. The program further provides an understanding of media representations of gender, race, ethnicity, and sexual orientation, and encourages professional practice that respects all forms of diversity. It trains students to be sensitive to and provide a voice for underserved populations and communities; works in the public interest; and encourages community engagement and social responsibility to audiences and the society at large. Mission A journalist's role in the ever-changing media landscape is essential to serve the public interest and to hold dominant institutions accountable. To meet this responsibility of journalists, the faculty of the Department of Communications are committed to applying their expertise to cultivate students' distinct voices, ideals and professional standards in the practice of journalism and teach them how to serve their communities with knowledge, skill, integrity and a commitment to diversity. Our guiding principle is rooted in the understanding that our surrounding multi-ethnic and multicultural communities provide a unique perspective on how news, information and ideas are exchanged and understood. For more information: https://www.csudh.edu/communications/degrees/journalism/ The Position The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. Candidates may need to be available to begin teaching on short notice. The Fall term begins in late August and ends in mid-December; the Spring term begins mid-January and ends in mid-May. Opportunities for teaching during the Summer Sessions may also be available. Responsibilities Teach assigned courses in the department’s curriculum and serve weekly office hours based on assigned teaching unit load. Lecturer faculty in Journalism teach assigned upper and/or lower division courses in the major degree programs and in the department’s shared curriculum. Courses may include: Media and Society; Digital Toolkit; Newswriting for Media; Law of the Mass Media; News and Information Literacy; Cross-Cultural Journalism; and Reporting and Information Gathering. For a complete list of courses, please see the University Catalog . Temporary faculty must hold one office hour per week per class and should be able to teach face-to-face, hybrid, and online delivery modalities. Qualifications Required Qualifications A Master’s degree in the field relevant to the curriculum or related discipline. Prior teaching experience at the college or university level and who can furnish evidence of strong teaching. Applicants must have experience in teaching and working with colleagues from diverse ages, socioeconomic, cultural, and academic backgrounds. Preferred Qualifications A Master’s degree in Journalism or related discipline and prior college-level teaching experience and relevant industry experience. Extensive professional experience in the field relevant to the curriculum or related discipline is preferred. A Ph.D. or M.A. in Journalism or related discipline and prior college-level teaching experience and relevant industry experience is required for teaching upper-division core courses (300- or 400-level). Employment Requirement Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Initial rank and salary for lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new lecturers are hired at the Lecturer A or B rank. As of July 2022, the classification salary ranges for the respective ranks are: Lecturer A: $4,530-$6,056 Lecturer B: $5,405-$11,994 Lecturer C: $6,190-$13,172 Lecturer D: $7,794-$13,797 An excellent comprehensive benefits package is available to benefit eligible appointments that includes: health/vision/dental plans; spouse, domestic partner and dependent fee-waiver; access to campus child-care; and a defined-benefit retirement through the state system along with optional tax sheltering opportunities. For a detailed description of benefits, please visit: https://www.csudh.edu/hr/benefits/ . Mandated Reporter Per CANRA The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act (CANRA) and is required to comply with the requirements set forth in CSU Executive Order 1083 , revised December 24, 2021, as a condition of employment. How to Apply A completed on-line application must be received to be considered. To apply, please visit CSUDH career-opportunities . A complete application must include: Current Curriculum Vitae or Resume with contact information A one page Cover Letter including a Diversity Statement and Teaching Statement List of 3 references with contact information Unofficial transcripts (an official transcript will be required upon initial appointment) For international transcripts, a United States Equivalency certification will be required (see below). International Transcripts US Equivalency Requirements A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees, which is from a foreign Academic Institution for foreign studies. The US Equivalency certification is used to validate foreign studies from an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Bachelor’s, Master’s, Doctorate’s, Doctor’s of Philosophy). The certification can be emailed to facultyaffairs@csudh.edu or mailed directly to the Office of Faculty Affairs and Development, 1000 East Victoria Street, WH-368, Carson, CA 90747. Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Feb 28 2025 Pacific Standard Time Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Public Affairs/Communications Specialist III) Full-time position available on or after May 6, 2024 for Strategic Enrollment Management Department. The Marketing and Communications Specialist is integral to the effective implementation of strategic communication initiatives within the Enrollment Management department. The incumbent is responsible for developing and executing comprehensive communication strategies, foster partnerships across campus, analyzes data to inform decision-making, and integrates technology to enhance outreach efforts. Leading a team in social media management and overseeing data analysis and visualization, the incumbent will ensure consistent messaging and engagement with prospective and current students. With a focus on optimizing communication channels and promoting student success, this position plays a crucial role in advancing the university's enrollment goals and supporting the overall mission of the university. Job Duties Duties include but are not limited to: Manage, develop and deploy communication campaigns across multiple platforms to engage prospects, applicants, accepted students, and enrolled cohorts, aligning with Enrollment Management and university strategic plans. Develop themes and concepts in collaboration with enrollment management directors. • Create and oversee the creation of communication materials, ensuring accuracy, consistency, and alignment with strategic goals. Offer expert guidance and carry out the tasks related to communication platforms and best practices, including CMS, email software, CRMs, and others. Review and enhance Enrollment Management websites and messaging for accuracy, ease of use, and currency. Collaborate with Communication and Public Affairs on university-wide student success campaigns. Partner with Campus Success offices and campus departments to onboard new students strategically and provide support for registration and financial aid processes. Actively participate in division and campuswide committees contributing to communication and programmatic efforts. Maintain an interactive social media presence across platforms such as Facebook, Instagram, TikTok, and YouTube. Engage with students daily to provide important updates on dates, deadlines, support programs, and services. Develop strategies to optimize Enrollment Management departmental websites as ongoing information resources. Ensure consistency in tone, voice, and information conveyed across all communication channels. Analyze data to identify student patterns and trends, informing communication strategies and enrollment initiatives. Make recommendations to the AVP based on data assessments for areas of improvement in communication content, strategies, and delivery methods. Assess new technologies and communication strategies to enhance effectiveness, including chat, text messaging, and others. Develop and maintain a virtual communications toolkit with templates suitable for various platforms. Utilize Google Analytics to track and assess website activity and effectiveness. Lead and mentor a team of student assistants in communication projects, graphics design, and outreach activities. Ensure compliance with Federal copyright laws in all communications involving images, music, and intellectual property. Other duties as assigned. Minimum Qualifications Education : Completion of a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Bachelor's degree in Communications, Marketing, Public Relations, or related field. Minimum of 2 years of experience in strategic communications, preferably in a higher education setting. Additional certifications or training in communication, marketing, or related fields are a plus. Experience developing and implementing communication strategies across multiple platforms, including social media, email, and websites. Familiarity with customer relationship management (CRM) systems and communication platforms (e.g., Slate CRM, Constant Contact). Experience with website management and optimization techniques, including knowledge of content management systems (CMS) and web analytics tools such as Google Analytics. Knowledge, Skills, Abilities Comprehensive and in-depth knowledge of communication, public affairs, media and/or marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Salary Range Anticipated salary will be $4,611 - $5,072 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,611 - $8,342 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 26, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 11, 2024
Position Summary (Classified as: Public Affairs/Communications Specialist III) Full-time position available on or after May 6, 2024 for Strategic Enrollment Management Department. The Marketing and Communications Specialist is integral to the effective implementation of strategic communication initiatives within the Enrollment Management department. The incumbent is responsible for developing and executing comprehensive communication strategies, foster partnerships across campus, analyzes data to inform decision-making, and integrates technology to enhance outreach efforts. Leading a team in social media management and overseeing data analysis and visualization, the incumbent will ensure consistent messaging and engagement with prospective and current students. With a focus on optimizing communication channels and promoting student success, this position plays a crucial role in advancing the university's enrollment goals and supporting the overall mission of the university. Job Duties Duties include but are not limited to: Manage, develop and deploy communication campaigns across multiple platforms to engage prospects, applicants, accepted students, and enrolled cohorts, aligning with Enrollment Management and university strategic plans. Develop themes and concepts in collaboration with enrollment management directors. • Create and oversee the creation of communication materials, ensuring accuracy, consistency, and alignment with strategic goals. Offer expert guidance and carry out the tasks related to communication platforms and best practices, including CMS, email software, CRMs, and others. Review and enhance Enrollment Management websites and messaging for accuracy, ease of use, and currency. Collaborate with Communication and Public Affairs on university-wide student success campaigns. Partner with Campus Success offices and campus departments to onboard new students strategically and provide support for registration and financial aid processes. Actively participate in division and campuswide committees contributing to communication and programmatic efforts. Maintain an interactive social media presence across platforms such as Facebook, Instagram, TikTok, and YouTube. Engage with students daily to provide important updates on dates, deadlines, support programs, and services. Develop strategies to optimize Enrollment Management departmental websites as ongoing information resources. Ensure consistency in tone, voice, and information conveyed across all communication channels. Analyze data to identify student patterns and trends, informing communication strategies and enrollment initiatives. Make recommendations to the AVP based on data assessments for areas of improvement in communication content, strategies, and delivery methods. Assess new technologies and communication strategies to enhance effectiveness, including chat, text messaging, and others. Develop and maintain a virtual communications toolkit with templates suitable for various platforms. Utilize Google Analytics to track and assess website activity and effectiveness. Lead and mentor a team of student assistants in communication projects, graphics design, and outreach activities. Ensure compliance with Federal copyright laws in all communications involving images, music, and intellectual property. Other duties as assigned. Minimum Qualifications Education : Completion of a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Bachelor's degree in Communications, Marketing, Public Relations, or related field. Minimum of 2 years of experience in strategic communications, preferably in a higher education setting. Additional certifications or training in communication, marketing, or related fields are a plus. Experience developing and implementing communication strategies across multiple platforms, including social media, email, and websites. Familiarity with customer relationship management (CRM) systems and communication platforms (e.g., Slate CRM, Constant Contact). Experience with website management and optimization techniques, including knowledge of content management systems (CMS) and web analytics tools such as Google Analytics. Knowledge, Skills, Abilities Comprehensive and in-depth knowledge of communication, public affairs, media and/or marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Thorough knowledge of applicable copyright and other laws pertaining to publications and the news media. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Working knowledge of appropriate use of statistical techniques. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Expert writing and editorial skills. Demonstrated organizational skills. Salary Range Anticipated salary will be $4,611 - $5,072 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,611 - $8,342 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 26, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary Under the direct supervision of the Senior Communications Strategist, the incumbent is responsible for the coordination of a wide variety of tasks, including, but not limited to: University-wide collaborations, planning, implementation, aid in programs and events, and content creation. Specific responsibilities include the planning, promotion, coordination, and execution of various Academic Affairs programs, communications, and events. Key Responsibilities Social Media Planning and Coordination - Under the supervision of the Senior Communications Strategist, incumbent coordinates the daily planning, promotion, implementation, and assessment of social media posts for a university-wide audience. Assists with planning, creation, implementation, evaluation, and assessment from conception to completion. Multimedia Content (Social Media, Video, Podcast) - Aids in ideation, planning, coordination, and creation of video and podcast content schedules. Utilizes industry standard programs such as Canva, Adobe Premiere Pro, Adobe Audition, Audacity, and Photoshop. Monthly and Additional Newsletter - Research, compile, edit, and draft messages to be approved by the Senior Communications Strategist for monthly Provost’s Message. Research various topics relevant to current university plans. Coordination of Strategic Communications Plan - Uses Basecamp to establish an electronic timeline of specific academic affairs events that shows task breakdown and duties to share across departments and programs. Aids in agenda creation and run of show for all participants. Assists the Senior Communications Strategist with creating, writing, promoting, and editing programs, invitations, scripts, biographies, and multimedia materials and updating Web content for division and university events. Knowledge Skills and Abilities Ability to work with a variety of offices and individuals in planning, managing, and implementing complex university events. Thorough knowledge and understanding of concepts, principles and practices of event planning and public relations, including mechanics of content creation, AP style writing and editing, and current programs. Highly developed judgment, decision-making, and problem recognition/avoidance/resolution skills, including skill in determining those issues/problems that need to be brought to supervisor's attention. Ability to effectively deal with problems in the moment. Independent planning and judgment of work to meet critical deadlines. Strong communication skills. Strong organizational and problem resolution skills. Experience coordinating complex programs and events. Excellent writing/editing/proofreading skills. Ability to maintain a safe work environment. Thorough knowledge of various computer programs (i.e., Microsoft Word, Excel, InDesign, Adobe Photoshop, Contribute, etc.) and other office equipment (i.e., fax machine, printers, multi-line telephone, calculator, etc.). Ability to handle multiple priorities. Ability to work in a fast-paced environment with many interruptions. Ability to coordinate with Event Management System and Disabled Student Services. Must have a working understanding of social media. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in a related field and two years of related professional or technical experience required. Experience working in a university (academic) environment preferred. Experience in content creation, public relations, social media management, and writing and editing preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Licenses / Certificates Valid CA Driver License is preferred. Department Office of the Provost Classification Public Affairs/Communication Specialist I Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,505 - $4,112 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,505 - $5,936 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Apr 24 2024 Pacific Daylight Time Closing Date/Time:
Apr 11, 2024
Job Summary Under the direct supervision of the Senior Communications Strategist, the incumbent is responsible for the coordination of a wide variety of tasks, including, but not limited to: University-wide collaborations, planning, implementation, aid in programs and events, and content creation. Specific responsibilities include the planning, promotion, coordination, and execution of various Academic Affairs programs, communications, and events. Key Responsibilities Social Media Planning and Coordination - Under the supervision of the Senior Communications Strategist, incumbent coordinates the daily planning, promotion, implementation, and assessment of social media posts for a university-wide audience. Assists with planning, creation, implementation, evaluation, and assessment from conception to completion. Multimedia Content (Social Media, Video, Podcast) - Aids in ideation, planning, coordination, and creation of video and podcast content schedules. Utilizes industry standard programs such as Canva, Adobe Premiere Pro, Adobe Audition, Audacity, and Photoshop. Monthly and Additional Newsletter - Research, compile, edit, and draft messages to be approved by the Senior Communications Strategist for monthly Provost’s Message. Research various topics relevant to current university plans. Coordination of Strategic Communications Plan - Uses Basecamp to establish an electronic timeline of specific academic affairs events that shows task breakdown and duties to share across departments and programs. Aids in agenda creation and run of show for all participants. Assists the Senior Communications Strategist with creating, writing, promoting, and editing programs, invitations, scripts, biographies, and multimedia materials and updating Web content for division and university events. Knowledge Skills and Abilities Ability to work with a variety of offices and individuals in planning, managing, and implementing complex university events. Thorough knowledge and understanding of concepts, principles and practices of event planning and public relations, including mechanics of content creation, AP style writing and editing, and current programs. Highly developed judgment, decision-making, and problem recognition/avoidance/resolution skills, including skill in determining those issues/problems that need to be brought to supervisor's attention. Ability to effectively deal with problems in the moment. Independent planning and judgment of work to meet critical deadlines. Strong communication skills. Strong organizational and problem resolution skills. Experience coordinating complex programs and events. Excellent writing/editing/proofreading skills. Ability to maintain a safe work environment. Thorough knowledge of various computer programs (i.e., Microsoft Word, Excel, InDesign, Adobe Photoshop, Contribute, etc.) and other office equipment (i.e., fax machine, printers, multi-line telephone, calculator, etc.). Ability to handle multiple priorities. Ability to work in a fast-paced environment with many interruptions. Ability to coordinate with Event Management System and Disabled Student Services. Must have a working understanding of social media. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in a related field and two years of related professional or technical experience required. Experience working in a university (academic) environment preferred. Experience in content creation, public relations, social media management, and writing and editing preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Licenses / Certificates Valid CA Driver License is preferred. Department Office of the Provost Classification Public Affairs/Communication Specialist I Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,505 - $4,112 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,505 - $5,936 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Apr 24 2024 Pacific Daylight Time Closing Date/Time:
City of Henderson, NV
Henderson, Nevada, United States
Position Overview The City of Henderson announces an examination to create a consideration for hire list and to fill two (2) vacancies for the classification of Marketing and Communications Assistant (Part-Time) in the Department of Communications. The consideration for hire list may be utilized to fill vacancies for this classification for up to one (1) year . Under general supervision, performs various marketing and communications related tasks in support of one or more functional areas of the Office of Communications; provides administrative and customer service assistance to City employees and the public; and performs related duties as assigned. Specific duties will include, but are not limited to: Promotion of special events, programs, and initiatives Capturing photos and short videos for event coverage Writing/creating/editing social media content for all channels including Facebook, Instagram, and YouTube Drafting ad copy Records management Answering direct messages/emails Report preparation Documenting processes Filing and data entry Position Details: This is a part-time, at-will position This position may require weekend availability for special event coverage This position requires enrollment in the City's Alternate Retirement Systems (ARS) This position is not eligible for any health insurance, or retirement benefits under the Public Employees' Retirement System (PERS) of Nevada, or pay increases Work schedule will vary and may not to exceed 19 hours a week Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Department of Communications Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school, or the equivalent Six (6) months experience in public relations, social media, marketing, journalism, communications, or a closely related field Note: An equivalent combination of related training and experience may be considered Must possess and maintain a valid Nevada or “border state” driver’s license as defined by NRS 483 Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Work Samples (ex. Professional social media posts to include photos and reels)* *Please attach Work Samples to the "Attachments" section of your application. Click here for attachment instructions. ASSESSMENT DATES: Structured Selection Interview w/ Written Component (Weighted 100%) - Thursday, May 2, 2024 (Best-Qualified Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: FLSA Non-Exempt Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO.After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: 4/18/2024 3:00 PM Pacific
Apr 05, 2024
Part Time
Position Overview The City of Henderson announces an examination to create a consideration for hire list and to fill two (2) vacancies for the classification of Marketing and Communications Assistant (Part-Time) in the Department of Communications. The consideration for hire list may be utilized to fill vacancies for this classification for up to one (1) year . Under general supervision, performs various marketing and communications related tasks in support of one or more functional areas of the Office of Communications; provides administrative and customer service assistance to City employees and the public; and performs related duties as assigned. Specific duties will include, but are not limited to: Promotion of special events, programs, and initiatives Capturing photos and short videos for event coverage Writing/creating/editing social media content for all channels including Facebook, Instagram, and YouTube Drafting ad copy Records management Answering direct messages/emails Report preparation Documenting processes Filing and data entry Position Details: This is a part-time, at-will position This position may require weekend availability for special event coverage This position requires enrollment in the City's Alternate Retirement Systems (ARS) This position is not eligible for any health insurance, or retirement benefits under the Public Employees' Retirement System (PERS) of Nevada, or pay increases Work schedule will vary and may not to exceed 19 hours a week Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Department of Communications Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school, or the equivalent Six (6) months experience in public relations, social media, marketing, journalism, communications, or a closely related field Note: An equivalent combination of related training and experience may be considered Must possess and maintain a valid Nevada or “border state” driver’s license as defined by NRS 483 Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Work Samples (ex. Professional social media posts to include photos and reels)* *Please attach Work Samples to the "Attachments" section of your application. Click here for attachment instructions. ASSESSMENT DATES: Structured Selection Interview w/ Written Component (Weighted 100%) - Thursday, May 2, 2024 (Best-Qualified Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: FLSA Non-Exempt Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO.After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: 4/18/2024 3:00 PM Pacific
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Position Overview This position will be responsible for the first stage of solution delivery by performing stakeholder analysis and leading discovery efforts to surface, document, and analyze business and user requirements for proposed solutions. They will transform findings into project artifacts as deliverables (e.g., business requirements documents, requirements traceability matrices, as-is and future state process maps, and journey maps). The resulting documentation will be the foundation that sets the scope for incoming projects and enables solution development. They will also help to facilitate user acceptance testing based on the documented requirements and work with developers to create necessary documentation for solution delivery (e.g., user guides, admin guides, data dictionaries). To fulfill the responsibilities and expectations of this position, they will plan, organize, and lead meetings and workshops with team members, project stakeholders, and various City business units. They will set goals for the activities they lead, ensure that they are met and that the information gathered through these processes is comprehensive. They may also be asked to document internal team processes as needed and help to facilitate internal process discussions. Please note that this position is predominantly remote but will require staff onsite presence as operational needs arise. Must reside in Texas. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $37.14 - $49.71 Hours Standard Business Hours from 8:00 a.m. to 5:00 p.m. Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd., Bergstrom Tech Center, Austin, TX Preferred Qualifications Experience facilitating discovery meetings and workshops with multidisciplinary groups comprised of stakeholders ranging from department leadership to day-to-day users to surface, document, and analyze requirements for proposed solutions. Experience in performing stakeholder analysis and well-developed stakeholder management skills and strategies that support the management of stakeholder expectations, promote stakeholder buy-in and help mitigate delays in development and delivery. Experience and skill in requirements verification and validation to ensure that requirements align with business goals, fulfill objectives, and meet stakeholder needs, including leading testing sessions for solution delivery. Experience collaborating with high-performing cross-functional teams using well-developed decision-making, workload management, and communications skills and strategies. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Describe your experience facilitating discovery meetings and workshops with multidisciplinary groups comprised of stakeholders ranging from department leadership to day-to-day users to surface, document, and analyze requirements for proposed solutions. (Open Ended Question) * Describe your experience in performing stakeholder analysis and well-developed stakeholder management skills and strategies that support the management of stakeholder expectations, promote stakeholder buy-in and help mitigate delays in development and delivery. (Open Ended Question) * Describe your experience and skill in requirements verification and validation to ensure that requirements align with business goals, fulfill objectives, and meet stakeholder needs, including experience leading testing sessions for solution delivery. (Open Ended Question) * Describe your experience collaborating with high-performing cross-functional teams using well-developed decision-making, personal workload management, and communications skills and strategies. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 09, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Position Overview This position will be responsible for the first stage of solution delivery by performing stakeholder analysis and leading discovery efforts to surface, document, and analyze business and user requirements for proposed solutions. They will transform findings into project artifacts as deliverables (e.g., business requirements documents, requirements traceability matrices, as-is and future state process maps, and journey maps). The resulting documentation will be the foundation that sets the scope for incoming projects and enables solution development. They will also help to facilitate user acceptance testing based on the documented requirements and work with developers to create necessary documentation for solution delivery (e.g., user guides, admin guides, data dictionaries). To fulfill the responsibilities and expectations of this position, they will plan, organize, and lead meetings and workshops with team members, project stakeholders, and various City business units. They will set goals for the activities they lead, ensure that they are met and that the information gathered through these processes is comprehensive. They may also be asked to document internal team processes as needed and help to facilitate internal process discussions. Please note that this position is predominantly remote but will require staff onsite presence as operational needs arise. Must reside in Texas. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $37.14 - $49.71 Hours Standard Business Hours from 8:00 a.m. to 5:00 p.m. Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd., Bergstrom Tech Center, Austin, TX Preferred Qualifications Experience facilitating discovery meetings and workshops with multidisciplinary groups comprised of stakeholders ranging from department leadership to day-to-day users to surface, document, and analyze requirements for proposed solutions. Experience in performing stakeholder analysis and well-developed stakeholder management skills and strategies that support the management of stakeholder expectations, promote stakeholder buy-in and help mitigate delays in development and delivery. Experience and skill in requirements verification and validation to ensure that requirements align with business goals, fulfill objectives, and meet stakeholder needs, including leading testing sessions for solution delivery. Experience collaborating with high-performing cross-functional teams using well-developed decision-making, workload management, and communications skills and strategies. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Describe your experience facilitating discovery meetings and workshops with multidisciplinary groups comprised of stakeholders ranging from department leadership to day-to-day users to surface, document, and analyze requirements for proposed solutions. (Open Ended Question) * Describe your experience in performing stakeholder analysis and well-developed stakeholder management skills and strategies that support the management of stakeholder expectations, promote stakeholder buy-in and help mitigate delays in development and delivery. (Open Ended Question) * Describe your experience and skill in requirements verification and validation to ensure that requirements align with business goals, fulfill objectives, and meet stakeholder needs, including experience leading testing sessions for solution delivery. (Open Ended Question) * Describe your experience collaborating with high-performing cross-functional teams using well-developed decision-making, personal workload management, and communications skills and strategies. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The position of IT Project Manager Sr. in the Project Management Office is responsible for managing multiple enterprise-wide IT projects impacting one or more City departments from business case to implementation and transition to operations. Exceptional stakeholder and communication management is essential in delivering technology solutions, communicating across a wide spectrum of audiences, and generating understanding and engagement within those audiences. Responsibilities include developing charter, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet project or program objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables and payments. IT Project Manager Sr. should work towards meeting Project Management Office goals and objectives and contribute to the goal of continuous improvement of the PMO . This position is also expected to mentor IT Project Managers as needed. This position is remote, however onsite presence may be required, as operational needs determine. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $60.90 Hours Standard business hours Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. Experience collaborating across cross-functional teams and effectively managing projects for technology solutions. Experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. (Open Ended Question) * Describe your experience collaborating across cross-functional teams and effectively managing projects for technology solutions. (Open Ended Question) * Describe your experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 08, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The position of IT Project Manager Sr. in the Project Management Office is responsible for managing multiple enterprise-wide IT projects impacting one or more City departments from business case to implementation and transition to operations. Exceptional stakeholder and communication management is essential in delivering technology solutions, communicating across a wide spectrum of audiences, and generating understanding and engagement within those audiences. Responsibilities include developing charter, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet project or program objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables and payments. IT Project Manager Sr. should work towards meeting Project Management Office goals and objectives and contribute to the goal of continuous improvement of the PMO . This position is also expected to mentor IT Project Managers as needed. This position is remote, however onsite presence may be required, as operational needs determine. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $60.90 Hours Standard business hours Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. Experience collaborating across cross-functional teams and effectively managing projects for technology solutions. Experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. (Open Ended Question) * Describe your experience collaborating across cross-functional teams and effectively managing projects for technology solutions. (Open Ended Question) * Describe your experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents