Human Resources Analyst

  • City of Westminster, CA
  • Westminster, California
  • Nov 28, 2021
Full Time Administrative Analysis and Research Human Resources and Personnel
  • Salary: $60,744.00 - $77,496.00 Annually USD

Job Description


Please apply immediately as this recruitment may close at any time upon receiving enough qualified applicants.

Under general supervision or direction, performs complex and varied technical, professional, and confidential work required to administer human resources programs, including benefits administration, recruitment, job analysis and classification, compensation, training and development, and employee and labor relations; performs research and analysis; provides consulting services to City departments related to all aspects of human resources programs and activities; and performs related duties, as assigned.

Receives general supervision or direction from the Human Resources and Risk Management Director. May exercise technical and functional direction over assigned staff.

Please attach a current resume no longer than two pages in length in PDF format to your online application to be considered for this position. Resume must be typed in no less than font size 11.

Examples of Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
  • Administers the City's employee benefits programs, including plans such as retirement, health, life, dental, vision, and Consolidated Omnibus Budget Reconciliation Act (COBRA); acts as liaison to various third-party benefits administrators and health carriers.
  • Responds to employee and retiree questions and complaints; interfaces with third-party administrators to resolve claims appeals and provides guidance in policy interpretation and plan documents.
  • Coordinates retirement plan applications and terminations; provides information to employees to increase awareness of City sponsored benefit programs when selecting post-service benefits.
  • Conducts City-wide open enrollment for benefits; prepares open enrollment benefit materials and literature; counsels employees on human resources programs, policies, and processes; explains program provisions, procedures, and eligibility requirements; and assists employees with forms and human resources documents.
  • Assists in the evaluation of Workers' Compensation claims and reporting.
  • Coordinates pre-employment testing; monitors the hiring process and/or testing processes to ensure adherence to applicable human resources policies.
  • Coordinates the City's training activities, including identifying training needs, arranging for training presenters, working with trainers to ensure the City's needs and expectations are addressed, securing training sites; maintains training logs and records of completion.
  • Participates in labor contract negotiation processes with assigned bargaining units.
  • Makes recommendations for the development and revision of human resources documents, procedures, and forms; assists in the development of policies, regulations, and procedures.
  • Conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
  • Conducts surveys and compiles data on administrative, human resources, and operational problems or issues.
  • Receives and screens visitors and telephone calls, providing a high level of customer service to both external and internal customers; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
  • Attends to a variety of office administrative details, such as keeping informed of departmental activities, transmitting information, processing contracts and agreements, attending meetings, preparing agendas and taking minutes, and serving on various task forces and committees.
  • Manages departmental records retention and record keeping activities.
  • Performs other duties as assigned.

Typical Qualifications


Knowledge of:
  • Principles, practices, and techniques of human resources in a public agency setting, including new employee orientation, benefit analysis and administration, and employee and labor relations, including negotiations and the interpretation of laws, regulations, policies, and procedures.
  • Policies, procedures, practices, and methods related to workers' compensation and liability claim processing and administration.
  • Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility, including COBRA, Family Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), and related laws.
  • Complex arithmetic and statistical techniques.
  • Business letter writing and the standard format for reports and correspondence.
  • Record keeping principles and procedures.
  • Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination.
  • Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.

Ability to:
  • Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances.
  • Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
  • Maintain accurate files and records.
  • Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
  • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
  • Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in human resources management, business or public administration, or a related field.

Human Resources Analyst I: Three (3) years of experience in professional human resources administration or a related field.

Human Resources Analyst II: Five (5) years of professional experience in human resources administration or two (2) years of experience equivalent to Human Resources Analyst I at the City of Westminster.

Licenses and Certifications:
  • Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Supplemental Information

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Closing Date/Time: Continuous

Job Address

Westminster, California United States View Map