City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Mar 13, 2024
Full Time
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.In some positions, higher salaries may be paid for night work. A Geographic Information Systems Specialist operates a GIS geo-processing system and performs technical geospatial information system input, including research, quality control, spatial and attribute data capture, automation, editing, and maintenance, application design and programming, maintenance/configuration of hardware and basic system assessment, to produce a wide range of geospatial data, databases, maps, reports, and applications, and data exports and files; may produce spatial and non-spatial data for studies that provide technical assistance relating to the design, construction, operation, evaluation, and maintenance of public/private facilities, zoning and planning, and demographics. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university with a major in geographic information systems, engineering, geography, environmental science, earth science, computer science, or in a closely related field; and completion of 12 semester or 18 quarter units in geographic information systems; or Two years of full-time paid experience utilizing any level of ESRI’s ArcGIS Product suite software, Autodesk Mapping Products, or other GIS software utilizing a geospatially enabled Relational Data Base Management System (RDBMS); or Current employment with the City of Los Angeles with two years of full-time paid experience utilizing geographic information systems software, which incorporates a Relational Data Base Management System (RDBMS). PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement has been met.Applicants qualifying under Requirement #1 must list their school name and location, type of degree earned, and major in the Education Section of the application; and list their completed geographic information systems course titles with the number of semester or quarter units, school attended and completion dates in the Supplemental Questions Section of the application. Applicants who fail to provide this information on their application will not be considered further and their applications will not be processed.To meet Requirement #1, the 12 semester or 18 quarter units must be completed at an accredited college or university or be transferable to an accredited college or university.Applicants filing under Requirement #3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience utilizing geographic information systems software with RDBMS. The VWE form should indicate the type of work performed and the amount of time spent performing such work. The VWE form may be obtained on-line at https://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach their completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number and contact phone number. Applicants who fail to submit their VWE form within the time required will not be considered further and their applications will not be processed.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at https://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and coursework. Applicants who wish to expedite this process may attach a copy of their qualifying degree and transcripts (annotated with geographic information systems courses, credit earned, and grade received) to their on-line application at the time of filing in the Attachments section.Employees may be required to work weekend and evening assignments.A Microsoft Professional Program in Data Science certification or a Microsoft SQL Database Development certification is desired but not required.Please note that some of the listed or accepted college majors under Requirement #1 may be removed or excluded in future exam bulletins. SELECTIVE CERTIFICATION In accordance with Charter Section 1010(b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only applicants possessing one or more of the following specific professional industry certification(s) at the time of filing may be considered for appointment to fill such positions. AutoCAD Certified ProfessionalAutodesk Certified UserAutodesk Certified ProfessionalCertified Geographic Information Systems Professional (GISP)ESRI ArcGIS Desktop Developer AssociateESRI ArcGIS Pro AssociateESRI Enterprise Administration AssociateESRI Enterprise Geodata Management AssociateESRI Web Application Developer AssociateRouteSmart for ArcGIS Certification NOTE: Applicants must attach a copy of their certificate(s) to their on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered further for selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on the dates listed below: Filing Period 1: From 8:00 a.m. Friday, December 16, 2022 to 11:59 p.m. Thursday, December 29, 2022 Filing Period 2: From 8:00 a.m. Friday, December 15, 2023 to 11:59 p.m. Thursday, December 28, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Technical Exercise - Advisory Presentation - Advisory Interview - 100% The examination will consist of an on-line advisory technical exercise, a presentation, and an interview, In the interview, the following competencies may be evaluated: Analytical Ability; Learning Ability; Attention to Detail; Initiative; Oral Communication, Written Communication; Reading Comprehension, including knowledge of: how to read, interpret, and extract information from maps; how to identify quality control issues, potential discrepancies, or errors in maps; Job Knowledge, including knowledge of: various geographic information system (GIS) programs and software, such as ArcGIS, ArcGIS Pro, ArcGIS Online, ArcMap, and AutoCAD; the best representation and necessary elements for displaying data, such as bar charts, line graphs, pie charts, layout, color, coordination, color intensity, legend placement, and shading; projected or geographic coordinate systems, such as North American Datum of 1983 (NAD 83), California State Plane Coordinate System Zone 5, latitude and longitude; various geographic information system (GIS) databases and applications, such as GeoHub, and/or other system applications; different programming or scripting languages, such as Python, JavaScript, or Arcade sufficient to create model builders, revise maps, or customize applications; necessary mapping principles and components, such as streets, dimensions, north arrow, geometric construction, scaling, and proportions; and other necessary knowledge, skills, and abilities. As part of the interview, candidates will be required to make a presentation to the interview board about an issue related to geographic information systems. While the interview raters will not assign a separate score to the presentation, the interview raters will consider the appropriateness, practicality, and effectiveness of the presentation in their overall evaluations of the candidate’s qualifications. Candidates should expect the interviewers to discuss the oral presentation with them during their interviews. Specific information regarding the presentation that will be made during the interview will be e-mailed to those candidates invited to participate in the interview. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Geographic Information Systems Specialist. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Geographic Information Systems Specialist. This technical exercise material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line advisory technical exercise. Candidates who fail to complete the on-line advisory technical exercise may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 6, 2023 and MONDAY, FEBRUARY 13, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 5, 2024 and MONDAY, FEBRUARY 12, 2024 . Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of MONDAY, MARCH 13, 2023 to FRIDAY, MARCH 24, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of MONDAY, MARCH 11, 2024 to FRIDAY, MARCH 22, 2024 NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis.Seniority credit at the rate of 0.25 of a point for each year of continuous City service will be added to the weighted test score of each promotional candidate.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.Your name may be removed from the open competitive list after 6 months.You may take the Geographic Information Systems Specialist examination only once every 24 months under this bulletin. If you have taken the Geographic Information Systems Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as candidates from other administrations of the examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 05, 2024
Full Time
DUTIES NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.In some positions, higher salaries may be paid for night work. A Geographic Information Systems Specialist operates a GIS geo-processing system and performs technical geospatial information system input, including research, quality control, spatial and attribute data capture, automation, editing, and maintenance, application design and programming, maintenance/configuration of hardware and basic system assessment, to produce a wide range of geospatial data, databases, maps, reports, and applications, and data exports and files; may produce spatial and non-spatial data for studies that provide technical assistance relating to the design, construction, operation, evaluation, and maintenance of public/private facilities, zoning and planning, and demographics. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university with a major in geographic information systems, engineering, geography, environmental science, earth science, computer science, or in a closely related field; and completion of 12 semester or 18 quarter units in geographic information systems; or Two years of full-time paid experience utilizing any level of ESRI’s ArcGIS Product suite software, Autodesk Mapping Products, or other GIS software utilizing a geospatially enabled Relational Data Base Management System (RDBMS); or Current employment with the City of Los Angeles with two years of full-time paid experience utilizing geographic information systems software, which incorporates a Relational Data Base Management System (RDBMS). PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement has been met.Applicants qualifying under Requirement #1 must list their school name and location, type of degree earned, and major in the Education Section of the application; and list their completed geographic information systems course titles with the number of semester or quarter units, school attended and completion dates in the Supplemental Questions Section of the application. Applicants who fail to provide this information on their application will not be considered further and their applications will not be processed.To meet Requirement #1, the 12 semester or 18 quarter units must be completed at an accredited college or university or be transferable to an accredited college or university.Applicants filing under Requirement #3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience utilizing geographic information systems software with RDBMS. The VWE form should indicate the type of work performed and the amount of time spent performing such work. The VWE form may be obtained on-line at https://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach their completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number and contact phone number. Applicants who fail to submit their VWE form within the time required will not be considered further and their applications will not be processed.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at https://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and coursework. Applicants who wish to expedite this process may attach a copy of their qualifying degree and transcripts (annotated with geographic information systems courses, credit earned, and grade received) to their on-line application at the time of filing in the Attachments section.Employees may be required to work weekend and evening assignments.A Microsoft Professional Program in Data Science certification or a Microsoft SQL Database Development certification is desired but not required.Please note that some of the listed or accepted college majors under Requirement #1 may be removed or excluded in future exam bulletins. SELECTIVE CERTIFICATION In accordance with Charter Section 1010(b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only applicants possessing one or more of the following specific professional industry certification(s) at the time of filing may be considered for appointment to fill such positions. AutoCAD Certified ProfessionalAutodesk Certified UserAutodesk Certified ProfessionalCertified Geographic Information Systems Professional (GISP)ESRI ArcGIS Desktop Developer AssociateESRI ArcGIS Pro AssociateESRI Enterprise Administration AssociateESRI Enterprise Geodata Management AssociateESRI Web Application Developer AssociateRouteSmart for ArcGIS Certification NOTE: Applicants must attach a copy of their certificate(s) to their on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered further for selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on the dates listed below: Filing Period 1: From 8:00 a.m. Friday, December 16, 2022 to 11:59 p.m. Thursday, December 29, 2022 Filing Period 2: From 8:00 a.m. Friday, December 15, 2023 to 11:59 p.m. Thursday, December 28, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Technical Exercise - Advisory Presentation - Advisory Interview - 100% The examination will consist of an on-line advisory technical exercise, a presentation, and an interview, In the interview, the following competencies may be evaluated: Analytical Ability; Learning Ability; Attention to Detail; Initiative; Oral Communication, Written Communication; Reading Comprehension, including knowledge of: how to read, interpret, and extract information from maps; how to identify quality control issues, potential discrepancies, or errors in maps; Job Knowledge, including knowledge of: various geographic information system (GIS) programs and software, such as ArcGIS, ArcGIS Pro, ArcGIS Online, ArcMap, and AutoCAD; the best representation and necessary elements for displaying data, such as bar charts, line graphs, pie charts, layout, color, coordination, color intensity, legend placement, and shading; projected or geographic coordinate systems, such as North American Datum of 1983 (NAD 83), California State Plane Coordinate System Zone 5, latitude and longitude; various geographic information system (GIS) databases and applications, such as GeoHub, and/or other system applications; different programming or scripting languages, such as Python, JavaScript, or Arcade sufficient to create model builders, revise maps, or customize applications; necessary mapping principles and components, such as streets, dimensions, north arrow, geometric construction, scaling, and proportions; and other necessary knowledge, skills, and abilities. As part of the interview, candidates will be required to make a presentation to the interview board about an issue related to geographic information systems. While the interview raters will not assign a separate score to the presentation, the interview raters will consider the appropriateness, practicality, and effectiveness of the presentation in their overall evaluations of the candidate’s qualifications. Candidates should expect the interviewers to discuss the oral presentation with them during their interviews. Specific information regarding the presentation that will be made during the interview will be e-mailed to those candidates invited to participate in the interview. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Geographic Information Systems Specialist. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Geographic Information Systems Specialist. This technical exercise material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line advisory technical exercise. Candidates who fail to complete the on-line advisory technical exercise may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 6, 2023 and MONDAY, FEBRUARY 13, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 5, 2024 and MONDAY, FEBRUARY 12, 2024 . Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of MONDAY, MARCH 13, 2023 to FRIDAY, MARCH 24, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of MONDAY, MARCH 11, 2024 to FRIDAY, MARCH 22, 2024 NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis.Seniority credit at the rate of 0.25 of a point for each year of continuous City service will be added to the weighted test score of each promotional candidate.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.Your name may be removed from the open competitive list after 6 months.You may take the Geographic Information Systems Specialist examination only once every 24 months under this bulletin. If you have taken the Geographic Information Systems Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as candidates from other administrations of the examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances, and/or time periods at the sole discretion of the department, under California Government Code Section 14200. Telework-eligible applicants must reside in California. Under general direction of the Assistant Deputy Director (ADD) under the Division of Federal Financial Assistance, the Grants Management Systems Specialist is independently responsible for a range of activities associated with the development (such as design, gathering requirements, testing, etc.), management and maintenance (including quality assurance) of data base systems, applications, portals, websites and other platforms for programs within the division. The division is comprised of federally funded housing, community development, infrastructure, and services programs. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-415486 Position #(s): 401-254-9037-XXX Working Title: Telework Option - Hybrid - Grants Management Systems Specialist Classification: HOUSING AND COMMUNITY DEVELOPMENT SPECIALIST II $6,858.00 - $8,584.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Special Requirements: If your qualifications are competitive, you will be invited to come in for a video conferencing interview. When developing your cover letter, please include all relevant experience, education, and training for each question. Please include Responses should be no longer than three pages, single spaced, using Arial 12-point font. Your cover letter must address the following: Please describe your experience in one of the following: system/software design or development with multiple stakeholders with diverse priorities and goals; or providing internal or external system/software users with technical support; or completing work comparable to system/software technical support, design, or development. Please describe your experience with state and/or federally funded programs or projects, especially IT projects or projects with a significant technical or digital component. Please describe your experience with designing process or procedures, including mapping, sequencing, or other function-oriented components, especially in relationship to databases, online systems, software, or other technical components. Note: Please upload your cover letter with your application package. Applications that do not include a cover letter will not be considered. Also, incomplete or missing responses to the information requested may negatively impact the assessment of your qualifications. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/21/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 415486 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 415486 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Please attach Cover Letter. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience with providing technical support for any system or specialized software to both external (front end) and internal (back end) users, including familiarity with the difference between user error and system error, developing and maintaining desk guides, standard operating procedures, FAQs and other tools to help support both internal and external end-users. Knowledge of and experience with online or digital system or software design, development, or implementation, including databases, online forms, user interfaces, system infrastructure, or other aspects of system or software deployment. Knowledge of and experience with creating and supporting process and procedure development and mapping for online or digital systems of software. Knowledge of and experience with grants and/or loans, especially in support of housing programs or projects, homelessness assistance programs, and/or community development programs or projects. Knowledge of and experience with Federal funding, such as Community Development Block Grant, HOME Investment Partnership, Emergency Solutions Grant, or funding associated with federal transportation, justice, environmental, or other agencies. Experience working with consultants or contractors in system or software design, development, and implementation work. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 415486 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/21/2024
Apr 06, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances, and/or time periods at the sole discretion of the department, under California Government Code Section 14200. Telework-eligible applicants must reside in California. Under general direction of the Assistant Deputy Director (ADD) under the Division of Federal Financial Assistance, the Grants Management Systems Specialist is independently responsible for a range of activities associated with the development (such as design, gathering requirements, testing, etc.), management and maintenance (including quality assurance) of data base systems, applications, portals, websites and other platforms for programs within the division. The division is comprised of federally funded housing, community development, infrastructure, and services programs. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-415486 Position #(s): 401-254-9037-XXX Working Title: Telework Option - Hybrid - Grants Management Systems Specialist Classification: HOUSING AND COMMUNITY DEVELOPMENT SPECIALIST II $6,858.00 - $8,584.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Special Requirements: If your qualifications are competitive, you will be invited to come in for a video conferencing interview. When developing your cover letter, please include all relevant experience, education, and training for each question. Please include Responses should be no longer than three pages, single spaced, using Arial 12-point font. Your cover letter must address the following: Please describe your experience in one of the following: system/software design or development with multiple stakeholders with diverse priorities and goals; or providing internal or external system/software users with technical support; or completing work comparable to system/software technical support, design, or development. Please describe your experience with state and/or federally funded programs or projects, especially IT projects or projects with a significant technical or digital component. Please describe your experience with designing process or procedures, including mapping, sequencing, or other function-oriented components, especially in relationship to databases, online systems, software, or other technical components. Note: Please upload your cover letter with your application package. Applications that do not include a cover letter will not be considered. Also, incomplete or missing responses to the information requested may negatively impact the assessment of your qualifications. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/21/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 415486 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 415486 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Please attach Cover Letter. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience with providing technical support for any system or specialized software to both external (front end) and internal (back end) users, including familiarity with the difference between user error and system error, developing and maintaining desk guides, standard operating procedures, FAQs and other tools to help support both internal and external end-users. Knowledge of and experience with online or digital system or software design, development, or implementation, including databases, online forms, user interfaces, system infrastructure, or other aspects of system or software deployment. Knowledge of and experience with creating and supporting process and procedure development and mapping for online or digital systems of software. Knowledge of and experience with grants and/or loans, especially in support of housing programs or projects, homelessness assistance programs, and/or community development programs or projects. Knowledge of and experience with Federal funding, such as Community Development Block Grant, HOME Investment Partnership, Emergency Solutions Grant, or funding associated with federal transportation, justice, environmental, or other agencies. Experience working with consultants or contractors in system or software design, development, and implementation work. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 415486 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/21/2024
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Come and join the City of Fresno and work towards achieving our mission of Building a Better Fresno! The Information Services Department has deployed a broad array of technologies from leading technology firms to meet the City's operational needs. We are seeking applicants who are passionate about technology, and looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference in their City. Computer Systems Specialist III is the advanced working/lead level class in the Computer Systems Specialist series. Work involves the more complex issues which require the application of independent judgement to situations where standard procedures may not apply, and which may require giving lead direction to other staff engaged in the performance of similar duties. Under general supervision, consults with City departments to identify needs for personal computer-based systems and evaluates hardware and software requirements; provides day-to-day direction for city-wide hardware and software installations. Duties may include, but are not limited to, the following: - Develops and coordinate project implementation plans and city-wide installation of hardware and software projects. - Oversees the development of curriculum for city-wide training programs. - Coordinates computer training programs for the City with outside vendors. - Administers the City's E-mail, Problem Tracking, Costing/Receiving and class registration systems. - Provides project direction of city-wide projects. - Provides City-wide needs assessments for future hardware and software requirements. - Provides requested research for operating systems. - Administers Computer License Agreements for standard City software. - Consults with and advises City staff on effective use of computer resources - Provides technical assistance in order to solve operational problems. - Prepares reports and correspondence. - Directs and reviews the work of subordinate staff. - Performs other duties as required. Applicants for this position ideally possess extensive knowledge and experience in: - Packaging and automating deployment of software via desktop configuration management system in an Enterprise environment. - Configuration and Global settings and Bundle and Policy creation in ZENWorks Administration. - Leading others in a ZENWorks environment. Full job description may be viewed at: https://www.fresno.gov/wp-content/uploads/2023/05/JS-Computer_Syst_Spec_III.pdf The current vacancy exists in the Information Services Department. Immediate and future vacancies in various departments will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two (2) years at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months. Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employees and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthdays and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use the remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list. OPTION 1: Two (2) years of experience equivalent to that gained as a Computer Systems Specialist II with the City of Fresno. OPTION 2: Graduation from an accredited college or university with a Bachelor's degree in management information systems, computer sciences or related field AND Three (3) years of full-time paid work experience which included implementation of automated system applications and equipment, project management, and lead responsibilities over assigned staff. Additional qualifying experience may be substituted for the required education on a year-for-year basis. If qualifying by education, a copy of transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected. Eligibles candidates certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. Eligibles candidates certified to the Police, Fire, or Information Services Departments must successfully complete an extensive background investigation, Computer Voice Stress Analyzer (CVSA) and/or polygraph test. Possession of a valid California Driver's License may be required at time of appointment and be maintained for the entire term of employment in the job class. Candidates considered for hire may be required to provide proof of a valid driver's license and a copy of a current driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: Written Exam 100% - A job-related written examination may be administered designed to assess a candidate's knowledge in the following areas personal computer operating systems, application software and communication systems, leadership, safe work practices, reading comprehension, applying interpersonal relations skills, and the ability to troubleshoot and administer network functions and hardware services. The Written Exam is tentatively scheduled for the week of April 22nd, 2024. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name.") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line. 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to. 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom. 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214.") *If you do not see an appropriate choice, you may use "Reference Attachments." Under Attachment Purpose, you can TYPE a description. 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment. 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return." 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 04/18/2024
Apr 16, 2024
Full Time
Position Description Come and join the City of Fresno and work towards achieving our mission of Building a Better Fresno! The Information Services Department has deployed a broad array of technologies from leading technology firms to meet the City's operational needs. We are seeking applicants who are passionate about technology, and looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference in their City. Computer Systems Specialist III is the advanced working/lead level class in the Computer Systems Specialist series. Work involves the more complex issues which require the application of independent judgement to situations where standard procedures may not apply, and which may require giving lead direction to other staff engaged in the performance of similar duties. Under general supervision, consults with City departments to identify needs for personal computer-based systems and evaluates hardware and software requirements; provides day-to-day direction for city-wide hardware and software installations. Duties may include, but are not limited to, the following: - Develops and coordinate project implementation plans and city-wide installation of hardware and software projects. - Oversees the development of curriculum for city-wide training programs. - Coordinates computer training programs for the City with outside vendors. - Administers the City's E-mail, Problem Tracking, Costing/Receiving and class registration systems. - Provides project direction of city-wide projects. - Provides City-wide needs assessments for future hardware and software requirements. - Provides requested research for operating systems. - Administers Computer License Agreements for standard City software. - Consults with and advises City staff on effective use of computer resources - Provides technical assistance in order to solve operational problems. - Prepares reports and correspondence. - Directs and reviews the work of subordinate staff. - Performs other duties as required. Applicants for this position ideally possess extensive knowledge and experience in: - Packaging and automating deployment of software via desktop configuration management system in an Enterprise environment. - Configuration and Global settings and Bundle and Policy creation in ZENWorks Administration. - Leading others in a ZENWorks environment. Full job description may be viewed at: https://www.fresno.gov/wp-content/uploads/2023/05/JS-Computer_Syst_Spec_III.pdf The current vacancy exists in the Information Services Department. Immediate and future vacancies in various departments will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two (2) years at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months. Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employees and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthdays and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use the remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list. OPTION 1: Two (2) years of experience equivalent to that gained as a Computer Systems Specialist II with the City of Fresno. OPTION 2: Graduation from an accredited college or university with a Bachelor's degree in management information systems, computer sciences or related field AND Three (3) years of full-time paid work experience which included implementation of automated system applications and equipment, project management, and lead responsibilities over assigned staff. Additional qualifying experience may be substituted for the required education on a year-for-year basis. If qualifying by education, a copy of transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected. Eligibles candidates certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. Eligibles candidates certified to the Police, Fire, or Information Services Departments must successfully complete an extensive background investigation, Computer Voice Stress Analyzer (CVSA) and/or polygraph test. Possession of a valid California Driver's License may be required at time of appointment and be maintained for the entire term of employment in the job class. Candidates considered for hire may be required to provide proof of a valid driver's license and a copy of a current driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: Written Exam 100% - A job-related written examination may be administered designed to assess a candidate's knowledge in the following areas personal computer operating systems, application software and communication systems, leadership, safe work practices, reading comprehension, applying interpersonal relations skills, and the ability to troubleshoot and administer network functions and hardware services. The Written Exam is tentatively scheduled for the week of April 22nd, 2024. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name.") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line. 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to. 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom. 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214.") *If you do not see an appropriate choice, you may use "Reference Attachments." Under Attachment Purpose, you can TYPE a description. 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment. 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return." 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 04/18/2024
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 28, 2024
Full Time
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist (Substitute) Job Category: NBU Job Opening Date: February 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 07, 2024
Part Time
Title: Student Services Systems Specialist (Substitute) Job Category: NBU Job Opening Date: February 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 08, 2024
Part Time
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The Building Automation Systems Specialist will focus on software and controls programming, hardware testing and troubleshooting, and daily operational monitoring of various computer-controlled and IT network building control systems. The position requires application of technical knowledge and experience to report, automate, and control the various building systems to ensure all are functioning properly. What You’ll Accomplish: Keep in mind that this list is not all-inclusive. Automate and control the various building systems, including but not limited to: HVAC, Lighting, Creston, Audio, Electric Power Monitoring, Elevators/Escalators, UPS, etc. Integrate multiple building systems into iBMS. Create, test, and modify intuitive graphical user interfaces for iBMS and Crestron control systems. Interpret sequence of operations and modify iBMS and controller code as needed. Create and maintain documentation on all network and iBMS system components. Program, diagnose, interpret, and repair a variety of complex electronic, lighting or digital control systems and integration protocols with TCP/IP, BACnet/IP, LonWorks, Modbus, ETC Concert, etc. Work with members of the building engineering teams and associated contractors to ensure proper system operation. Remain informed within the development discipline for best practices and industry trends. What We're Looking For Associates degree in an IT-related field required; a bachelor’s degree is preferred Minimum of two years of experience in a network technical field administering iBMS systems Vast experience with network diagnosing/troubleshooting skills as they relate to iBMS components and connectivity to large Cisco LAN. Must be able to troubleshoot utilizing the OSI 7-layer network model Experience with Automated Logic WebCTRL, Schneider Electric EcoStruxure, and ASCO platforms highly desired Proficiency with TCP/IP, SSH/Telnet, PuTTY, BACnet/IP, LonWorks, Modbus, etc. protocols, utilities and applications Wiring infrastructure, i.e., Ethernet, Cat 6a, RS-422, RS-485, etc. Hand tools and testing equipment Ability to diagnose and troubleshoot networks issues with elevator/escalator monitoring systems (Kone)Ability to effectively communicate information and ideas, verbally and in writing to ambassadors, vendors, etc.Ability to perform in a multi-project development environment and meet deadlines and schedules Ability to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplaceMust have or obtain an OSHA certification to operate forklifts, aerial lifts, scissor lifts, and other vehicles in the department within 90 days of the employment start date Must be able to: Constantly lift and move 10 lbs., frequently lift and move up to 20 lbs., occasionally lift and move up to 50 lbs. Wear necessary Personal Protective Equipment (PPE) Work in industrial locations with exposure to dust and noise Work outside of normal business hours when required The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com . PROFESSIONAL-CLASS BENEFITS Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% EMPLOYER PAID https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx Insurance (employees and dependents) Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000 Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PAID HOLIDAYS 13per year, includes birthday PERSONAL TIME OFF (PTO) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. DEFERRED COMPENSATION (IRS Section 457) OTHER Employee Assistance Program NOTE: Benefits subject to change based on the discretion of management
Mar 08, 2024
Full Time
The Role: The Building Automation Systems Specialist will focus on software and controls programming, hardware testing and troubleshooting, and daily operational monitoring of various computer-controlled and IT network building control systems. The position requires application of technical knowledge and experience to report, automate, and control the various building systems to ensure all are functioning properly. What You’ll Accomplish: Keep in mind that this list is not all-inclusive. Automate and control the various building systems, including but not limited to: HVAC, Lighting, Creston, Audio, Electric Power Monitoring, Elevators/Escalators, UPS, etc. Integrate multiple building systems into iBMS. Create, test, and modify intuitive graphical user interfaces for iBMS and Crestron control systems. Interpret sequence of operations and modify iBMS and controller code as needed. Create and maintain documentation on all network and iBMS system components. Program, diagnose, interpret, and repair a variety of complex electronic, lighting or digital control systems and integration protocols with TCP/IP, BACnet/IP, LonWorks, Modbus, ETC Concert, etc. Work with members of the building engineering teams and associated contractors to ensure proper system operation. Remain informed within the development discipline for best practices and industry trends. What We're Looking For Associates degree in an IT-related field required; a bachelor’s degree is preferred Minimum of two years of experience in a network technical field administering iBMS systems Vast experience with network diagnosing/troubleshooting skills as they relate to iBMS components and connectivity to large Cisco LAN. Must be able to troubleshoot utilizing the OSI 7-layer network model Experience with Automated Logic WebCTRL, Schneider Electric EcoStruxure, and ASCO platforms highly desired Proficiency with TCP/IP, SSH/Telnet, PuTTY, BACnet/IP, LonWorks, Modbus, etc. protocols, utilities and applications Wiring infrastructure, i.e., Ethernet, Cat 6a, RS-422, RS-485, etc. Hand tools and testing equipment Ability to diagnose and troubleshoot networks issues with elevator/escalator monitoring systems (Kone)Ability to effectively communicate information and ideas, verbally and in writing to ambassadors, vendors, etc.Ability to perform in a multi-project development environment and meet deadlines and schedules Ability to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplaceMust have or obtain an OSHA certification to operate forklifts, aerial lifts, scissor lifts, and other vehicles in the department within 90 days of the employment start date Must be able to: Constantly lift and move 10 lbs., frequently lift and move up to 20 lbs., occasionally lift and move up to 50 lbs. Wear necessary Personal Protective Equipment (PPE) Work in industrial locations with exposure to dust and noise Work outside of normal business hours when required The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com . PROFESSIONAL-CLASS BENEFITS Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% EMPLOYER PAID https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx Insurance (employees and dependents) Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000 Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PAID HOLIDAYS 13per year, includes birthday PERSONAL TIME OFF (PTO) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. DEFERRED COMPENSATION (IRS Section 457) OTHER Employee Assistance Program NOTE: Benefits subject to change based on the discretion of management
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the Senior Director of Enterprise Applications, the Application Support Specialist is responsible for development, implementation, integration, maintenance, and training for new and existing technology applications and solutions, including third party applications/add-ons that provide business operations functions, data reporting, website maintenance, schedule building and course registration. This position works closely with functional partners in the Police Department and Facilities Management departments, as well as technical staff in Enterprise Applications, to provide day-to-day support of system related tasks and participate in long-term planning and strategies for system improvement and adoption. The incumbent will also develop business process guides and documentation; customize workflows, forms, fields, modules, views, reports, and dashboards; and participate in developing training programs and provide that training to end users. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor's degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Experience supporting law enforcement technology and applications. Application Administration certifications (e.g. Microsoft, Salesforce, etc.). ITSM or other related certifications (e.g. ITIL Foundations). Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. (This position is required to be on call to support the University Police Department in the event of after-hours technical issues.) CSU Classification Salary Range: $58,944 - $145,488 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position is required to be on call to support the University Police Department in the event of after-hours technical issues. This position supports the information technology needs of the campus University Police Department. As such it will have access to Criminal Justice Information ("CJI"). California law requires that individuals who have unescorted or logical access to computer systems, terminals, or stored criminal record information, be subject to fingerprint-based criminal records check every five (5) years. In addition, this position is required to complete CJI training and an Employee Statement every two (2) years. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 03/15/24. Applications received after that date may be considered.) Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the Senior Director of Enterprise Applications, the Application Support Specialist is responsible for development, implementation, integration, maintenance, and training for new and existing technology applications and solutions, including third party applications/add-ons that provide business operations functions, data reporting, website maintenance, schedule building and course registration. This position works closely with functional partners in the Police Department and Facilities Management departments, as well as technical staff in Enterprise Applications, to provide day-to-day support of system related tasks and participate in long-term planning and strategies for system improvement and adoption. The incumbent will also develop business process guides and documentation; customize workflows, forms, fields, modules, views, reports, and dashboards; and participate in developing training programs and provide that training to end users. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor's degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Experience supporting law enforcement technology and applications. Application Administration certifications (e.g. Microsoft, Salesforce, etc.). ITSM or other related certifications (e.g. ITIL Foundations). Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. (This position is required to be on call to support the University Police Department in the event of after-hours technical issues.) CSU Classification Salary Range: $58,944 - $145,488 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position is required to be on call to support the University Police Department in the event of after-hours technical issues. This position supports the information technology needs of the campus University Police Department. As such it will have access to Criminal Justice Information ("CJI"). California law requires that individuals who have unescorted or logical access to computer systems, terminals, or stored criminal record information, be subject to fingerprint-based criminal records check every five (5) years. In addition, this position is required to complete CJI training and an Employee Statement every two (2) years. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 03/15/24. Applications received after that date may be considered.) Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
Mar 21, 2024
Full Time
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Mar 22, 2024
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general supervision of the Director of Technology Equity & Inclusion, the Digital Accessibility Specialist is responsible for independently providing expertise and technical support in furtherance of Chico State's mission to provide equal access to digital content for all student, faculty, staff and visitors of Chico State University. Incumbent is responsible for all aspects of digital accessibility including performing assistive technology assessments. Additionally, this role will serve as the campus lead and contact for all digital content accessibility, coordinate all content remediation requests and provide leadership, training, and coordination to staff responsible for assisting in digital remediation processes. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education provides the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Experience performing Assistive technology assessments. Experience working with late adolescents or adults with disabilities in an educational environment. Experience working with Kurzweil or other text to speech tools. Experience working in Higher Education. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $58,944 - $145,488 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/26/24. Applications received after that date may be considered.) Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general supervision of the Director of Technology Equity & Inclusion, the Digital Accessibility Specialist is responsible for independently providing expertise and technical support in furtherance of Chico State's mission to provide equal access to digital content for all student, faculty, staff and visitors of Chico State University. Incumbent is responsible for all aspects of digital accessibility including performing assistive technology assessments. Additionally, this role will serve as the campus lead and contact for all digital content accessibility, coordinate all content remediation requests and provide leadership, training, and coordination to staff responsible for assisting in digital remediation processes. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education provides the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Experience performing Assistive technology assessments. Experience working with late adolescents or adults with disabilities in an educational environment. Experience working with Kurzweil or other text to speech tools. Experience working in Higher Education. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $58,944 - $145,488 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/26/24. Applications received after that date may be considered.) Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level is accountable for the development, enhancement, and maintenance of application systems of moderate complexity and risk/impact for assigned organizational areas. May be accountable for multiple applications and applications development and supervise a medium or large support team. Manages vendor relations for less complex applications. Specialized positions at this level perform highly complex assignments involving multiple small applications or large applications. Accountable for application security, validation, evaluation, and implementation. Works on and solves highly complex problems where analysis requires an in-depth evaluation of various factors. Provides highly complex technical support in relevant fields of discipline. This position may also be accountable for serving as project lead and/or providing technical direction to lower-level team members. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Skill in prioritizing, responding to changing priorities, and multitasking. Skill in collaborating with and providing guidance to staff. Ability to assess the effect of actions taken concerning overall applications. The classification for this position is Applications Development Specialist ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 28, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level is accountable for the development, enhancement, and maintenance of application systems of moderate complexity and risk/impact for assigned organizational areas. May be accountable for multiple applications and applications development and supervise a medium or large support team. Manages vendor relations for less complex applications. Specialized positions at this level perform highly complex assignments involving multiple small applications or large applications. Accountable for application security, validation, evaluation, and implementation. Works on and solves highly complex problems where analysis requires an in-depth evaluation of various factors. Provides highly complex technical support in relevant fields of discipline. This position may also be accountable for serving as project lead and/or providing technical direction to lower-level team members. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Skill in prioritizing, responding to changing priorities, and multitasking. Skill in collaborating with and providing guidance to staff. Ability to assess the effect of actions taken concerning overall applications. The classification for this position is Applications Development Specialist ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist is responsible for assisting the Recreation Specialist - Aquatics in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Specialist in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. The work schedule is subject to change throughout the year. The position requires ability to travel and work at various facilities as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendanceExhibit strong interpersonal communication with the aquatics team, facility team, and guestsSupport and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spacesMaintain professionalism and confidentialityLead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staffProvide consistent coaching and correction to lifeguard staffMonitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safetyMonitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidentsProvide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc.Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilitiesWork closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipmentEnsure daily chemical testing, cleaning and statistical checklists are completedMonitor circulation, filtration, and water/HVAC flowAssist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool areaSpend majority of your daily shift on or around the pool deckScheduled in lifeguard rotations Assists with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staffTeach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessonsPrepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluationsAssign instructors to appropriate levelsRecruit, train, and hire hourly/seasonal staffConduct staff evaluations, skill audits, and lifeguard observationsTeach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; Frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/22/2024 8:30 AM Mountain
Apr 09, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist is responsible for assisting the Recreation Specialist - Aquatics in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Specialist in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. The work schedule is subject to change throughout the year. The position requires ability to travel and work at various facilities as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendanceExhibit strong interpersonal communication with the aquatics team, facility team, and guestsSupport and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spacesMaintain professionalism and confidentialityLead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staffProvide consistent coaching and correction to lifeguard staffMonitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safetyMonitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidentsProvide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc.Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilitiesWork closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipmentEnsure daily chemical testing, cleaning and statistical checklists are completedMonitor circulation, filtration, and water/HVAC flowAssist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool areaSpend majority of your daily shift on or around the pool deckScheduled in lifeguard rotations Assists with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staffTeach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessonsPrepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluationsAssign instructors to appropriate levelsRecruit, train, and hire hourly/seasonal staffConduct staff evaluations, skill audits, and lifeguard observationsTeach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; Frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/22/2024 8:30 AM Mountain
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $67,901 to $99,242 The salary in the Department of Water and Power is $79,552 to $98,825 and $91,934 to $114,213. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. An Applications Programmer (IT Specialist) prepares programs by analyzing specifications developed by systems professionals; determines computer processing requirements; develops systems and/or programming flowcharts, codes programs and/or integrates and enhances Commercial Off the Shelf (COTS) software solutions; tests, debugs, and corrects errors in programs; prepares program and systems documentation; assists in analyzing and resolution of computer systems problems; and performs basic network configuration, scripting, network and implementation tasks; maintains configuration databases and related processing; write SQL queries and distribute routine reporting for RDBMS; and performs other related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with completion of 24 semester or 36 quarter units in either information systems, computer engineering, or computer science; or Successful completion of a two-year course of study in information technology (IT) from an accredited college or trade school with at least 12 semester or 18 quarter units in IT coursework and two years of full-time paid experience performing systems or programming tasks in a professional IT environment. PROCESS NOTES Applicants must list in the Supplemental Questions section of the on-line application IT coursework, including courses taken in information systems, computer engineering or computer science. Applicants must list the course title, the number of units (semester or quarter), date completed, the name of the school, and the grade received. For classes in which applicants are currently enrolled, applicants will need to list the course title, the number of units (semester or quarter), anticipated completion date, and the name of the school. General education courses and elective units taken outside of the specified major/areas need not be listed. We recommend that applicants have their course work information at hand before going on-line to file their applications.Employment as an Applications Programmer (IT Specialist) is limited to a maximum of three years, during which time employees are required to promote to other City classes.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree or transcripts in the Attachments section of the on-line application at the time of filing. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at http://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, June 14, 2024 to Thursday, June 27, 2024 From Friday, December 6, 2024 to Thursday, December 19, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified applicants. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Reading Comprehension; Fact Finding; Interpersonal Skills; Mathematics; Written Communication; Job Knowledge, including knowledge of: structured programming and object oriented techniques such as sequence, selection, iteration, encapsulation and data abstraction; terminology necessary to read, understand, and accurately follow program specifications; software standard products such as databases, spreadsheets, utility programs, and graphics used to create and maintain databases, graphs, and spreadsheets; how to program and maintain code in an object oriented language such as Java, C++, .NET, JavaScript, PHP, or C#; database concepts and design requirements such as database structure for programming purposes, data relationships, and access techniques; phases of the entire system development life cycle; problem tracking and/or debugging software tools and techniques to assess problems and troubleshoot within an application; concepts of systems analysis and design as related to the development of operating and networking systems; and other necessary knowledge, skills, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Applications Programmer (IT Specialist). For candidates who apply between Friday, June 14, 2024 and Thursday, June 27, 2024 , it is anticipated that the on-line multiple-choice test will be administered between Tuesday, July 30, 2024 and Monday, August 5, 2024. For candidates who apply between Friday, December 6, 2024 and Thursday, December 19, 2024 , it is anticipated that the on-line multiple-choice test will be administered between Wednesday, January 22, 2025 and Tuesday, January 28, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.You may take the Applications Programmer (IT Specialist) multiple-choice test only once every 365 days under this bulletin. If you have taken the Applications Programmer (IT Specialist) multiple-choice test during an open filing period in the Personnel Department within the last 365 days, you may not file for this examination at this time.Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list.Your name may be removed from the eligible list after six (6) months.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
Mar 07, 2024
Full Time
DUTIES ANNUAL SALARY $67,901 to $99,242 The salary in the Department of Water and Power is $79,552 to $98,825 and $91,934 to $114,213. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. An Applications Programmer (IT Specialist) prepares programs by analyzing specifications developed by systems professionals; determines computer processing requirements; develops systems and/or programming flowcharts, codes programs and/or integrates and enhances Commercial Off the Shelf (COTS) software solutions; tests, debugs, and corrects errors in programs; prepares program and systems documentation; assists in analyzing and resolution of computer systems problems; and performs basic network configuration, scripting, network and implementation tasks; maintains configuration databases and related processing; write SQL queries and distribute routine reporting for RDBMS; and performs other related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with completion of 24 semester or 36 quarter units in either information systems, computer engineering, or computer science; or Successful completion of a two-year course of study in information technology (IT) from an accredited college or trade school with at least 12 semester or 18 quarter units in IT coursework and two years of full-time paid experience performing systems or programming tasks in a professional IT environment. PROCESS NOTES Applicants must list in the Supplemental Questions section of the on-line application IT coursework, including courses taken in information systems, computer engineering or computer science. Applicants must list the course title, the number of units (semester or quarter), date completed, the name of the school, and the grade received. For classes in which applicants are currently enrolled, applicants will need to list the course title, the number of units (semester or quarter), anticipated completion date, and the name of the school. General education courses and elective units taken outside of the specified major/areas need not be listed. We recommend that applicants have their course work information at hand before going on-line to file their applications.Employment as an Applications Programmer (IT Specialist) is limited to a maximum of three years, during which time employees are required to promote to other City classes.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree or transcripts in the Attachments section of the on-line application at the time of filing. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at http://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, June 14, 2024 to Thursday, June 27, 2024 From Friday, December 6, 2024 to Thursday, December 19, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified applicants. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Reading Comprehension; Fact Finding; Interpersonal Skills; Mathematics; Written Communication; Job Knowledge, including knowledge of: structured programming and object oriented techniques such as sequence, selection, iteration, encapsulation and data abstraction; terminology necessary to read, understand, and accurately follow program specifications; software standard products such as databases, spreadsheets, utility programs, and graphics used to create and maintain databases, graphs, and spreadsheets; how to program and maintain code in an object oriented language such as Java, C++, .NET, JavaScript, PHP, or C#; database concepts and design requirements such as database structure for programming purposes, data relationships, and access techniques; phases of the entire system development life cycle; problem tracking and/or debugging software tools and techniques to assess problems and troubleshoot within an application; concepts of systems analysis and design as related to the development of operating and networking systems; and other necessary knowledge, skills, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Applications Programmer (IT Specialist). For candidates who apply between Friday, June 14, 2024 and Thursday, June 27, 2024 , it is anticipated that the on-line multiple-choice test will be administered between Tuesday, July 30, 2024 and Monday, August 5, 2024. For candidates who apply between Friday, December 6, 2024 and Thursday, December 19, 2024 , it is anticipated that the on-line multiple-choice test will be administered between Wednesday, January 22, 2025 and Tuesday, January 28, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.You may take the Applications Programmer (IT Specialist) multiple-choice test only once every 365 days under this bulletin. If you have taken the Applications Programmer (IT Specialist) multiple-choice test during an open filing period in the Personnel Department within the last 365 days, you may not file for this examination at this time.Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list.Your name may be removed from the eligible list after six (6) months.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous