Hourly Realtime Captioner (Hourly Interpreter/Realtime Captioner Computer-Aided Transcriber) (506294)

  • San Diego State University
  • San Diego, California
  • Oct 22, 2021
Clerical and Administrative Support

Job Description


Position Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but are not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations, and organizational structures while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging, and inclusion through:

  • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;

  • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds;

  • Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and

  • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Student Ability Success Center (SASC) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to over 2,000 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodation; advising; assistive computer technology; cart transportation service, and numerous other services. Provision of these academic support services, technology, and advocacy promotes the retention and graduation of students with disabilities at SDSU.

The office consists of the Director, Associate Director, and Accommodations and Evaluations Coordinator, three Counselors, a Deaf and Hard of Hearing Access Coordinator, an Accommodations Specialist, an Alternative Media, and Assistive Technology Coordinator, an Operations Coordinator/Budget Officer, a Test Accommodations Coordinator, a Test Accommodation and Captioning Assistant Coordinator, a Special Services Coordinator, three office support staff and 40-50 hourly employees and student assistants.

Two additional programs are affiliated with Student Ability Success Center. The first is funded by a federal Trio-Student Support Services grant that provides enhanced services intended to increase the graduation and retention rates of at-risk undergraduates. The Trio-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services, and Student Ability Success Center the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff.

Under the general supervision of the Student Ability Success Center Director and receiving lead work direction from the Deaf and Hard of Hearing Access Coordinator, Realtime Captioners provide communication access real-time translation (CART) services to Deaf and Hard of Hearing students, staff, faculty, and campus visitors.

Realtime Captioners provide immediate verbatim translation of spoken English into text using court reporting methods, a steno machine, real-time technology, software, and a laptop computer. The student(s) reads the text on an electronic screen or other display devices as it is being created in academically-related classes, situations, and events to enrolled students. They also provide Realtime Captioning for other SDSU-affiliated events. The Captioner does not summarize information but provides a complete transcription of all spoken words and environmental cues. This must be accomplished in a variety of dynamic environments such as classrooms in which there is rich diversity of cultural backgrounds, various difficulty levels of academic content, and unpredictable speech patterns, audio levels, etc. Incumbents provide student(s) with an electronic version of the final, edited transcript.

For more information regarding Student Affairs and Campus Diversity, click here.

Intermittent-hourly position anticipated to end on or before June 30, 2022, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work schedule to be arranged based on operational needs.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

Formal training in court reporting and steno methods to meet position requirements is required, with graduation from a court reporting school preferred. In addition, typically six to twelve months of experience providing realtime captioning services, preferably in a higher education setting, is necessary to perform at the level required for the translating assignments in the university setting. Additional post-secondary education in a four-year college or university setting may be necessary to fully comprehend and provide accurate translations of the language and vocabulary used in various academic, instructional, and/or administrative situations.

Salary range placement is based on the certification of the Realtime Captioner.

Salary Range A:
Incumbents must meet the typical qualifications outlined above.

Salary Range B:
In addition to meeting the requirements outlined above, incumbents typically have two or more years of captioning experience and must possess one of the following certifications:

1. State of California Certified Shorthand Reporter certificate; or,
2. Court Reporting Certificate of Completion; or,
3. Certified CART Provider through the National Court Reporters Association (NCRA) (preferred); or,
4. Possess a comparable industry certification.

Preferred Qualifications

Ability to be responsive to students' needs and instructional goals.

Specialized Skills

  • Two years of relevant documented real-time captioning experience in a variety of settings usually are needed to perform at the level required for position assignments.

  • Ability to hear spoken English at a speed required by the assignment, which may involve a variety of settings such as a classroom, conference, and/or one-on-one meeting; and work with students from diverse backgrounds.

  • Ability to work flexible hours that correspond to students' schedule

  • Ability to sustain services for an extended number of hours, with breaks after every 50 minutes.

  • Must be willing to travel and attend training programs off-site for occasional professional development.

  • Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

Licenses and/or Certifications Required:

Salary Range B: In addition to meeting the requirements outlined above, incumbents typically have two or more years of captioning experience and must possess one of the following certifications:

1. State of California Certified Shorthand Reporter certificate; or,
2. Court Reporting Certificate of Completion; or,
3. Certified CART Provider through the National Court Reporters Association (NCRA) (preferred); or,
4. Possess a comparable industry certification.

Compensation and Benefits

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $60.00 per hour.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $16.42 - $164.95 per hour.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on November 4, 2021. To receive full consideration, apply by November 3, 2021. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Noemi Bravo-Rojas at nbravorojas@sdsu.edu

Closing Date/Time: Open until filled

Job Address

San Diego, California 92182 United States View Map