City of San Jose
United States, California, San Jose
Apr 01, 2024
Full Time
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and a number of high-hazard occupancies. For additional information visit sjfd.org. To apply, please complete an application via the City of San José's website at: https://www.sanjoseca.gov/citycareers . The San Jose Fire Department is currently seeking to fill one ( 1 ) full-time Analyst I/II vacanc y in the Office of the Fire Chief (OFC). Salary range ( s ) for this classification is/ are: Analyst I: $85,525.44 - $103,958.40 Analyst II: $93,344.16 - $113,436.96 This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. T he Analyst I/II is an onsite position l ocated at Fire Administration in the Office of the Fire Chief (OFC) which reports directly to the Safety Program Manager. The OFC oversees and supports all organizational divisions including five distinct bureaus: Administrative Services, Support Services, Fire Prevention, Emergency Medical Services and Training, and Field Operations; and the Fire Communications Division. The Safety Program Manager oversees the Department's Injury and Illness Prevention Program (IIPP), Workers' Compensation, Health and Wellness and supports the Critical Incident Stress Management (CISM) Team. The Analyst I/II position will primarily oversee the Workers' Compensation functions, acting as the liaison between injured employees, the Department, and the Workers' Compensation third-party administrator. In addition to Workers' Compensation, the Analyst I/ II is responsible fo r supporting other critical administrative functions as assigned. Specific responsibilities include but are not limited to the following: Ensure Workers' Compensation claims are submitted within required timelines and act as the Department Liaison to the City's third-party Workers' Compensation administrator. Maintain contact with injured employees, ensure the Department has current, updated work statuses for each employee and update the Department's internal staffing tool to ensure employee work statuses are accurately reflected. Coordinate the return of employees to work in either a modified duty or regular duty capacity with all involved Department bureaus. Act as the Department Liaison with the City's Disability Retirement Committee and Human Resources Workers' Compensation Division, including attendance at monthly meetings. Maintain internal recordkeeping and spreadsheets for Supervisor's Accident Investigation Reports (SAIR), Annual Physicals, OSHA 300A Logs, Conversion Sheets for compliance of pay period hours, and Modified Duty and Disability statuses as well as manage personnel records and retention schedules. Analyst I: A Bachelor's Degree from an accredited college or university and no experience required . Analyst II: A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in the budget, finance, grant administration, organizational analysis, general administration, or human resources. Acceptable Substitution: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year-for-year basis. Licenses or Certificates: Possession of a valid California driver's license may be required for some assignments. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate . Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Communication - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, MS Excel and TELESTAFF. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills . Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise. You will be prompted to answer the following job-specific questions IN DETAIL during the online application process. Please note that there is a 4,000-character limit , including spaces, for each text response. Please select the position you're applying for : Analyst I Analyst II Do you have experience in handling confidential personnel information ? If yes, please describe your role and specific experience. Do you have any professional experience related to worker's compensation functions and working with a third - party administrator ? If so, please describe your related experience including your specific role, years of experience, and any associated training you've completed. Do you have experience utilizing databases and computer software/systems such as an internal staffing program on a regular basis? If so, describe your experience and provide specific examples of applications you have utilized . Describe your experience developing and maintaining
spreadsheets and databases. In your response, include the organization (s), your role (s), scope of your responsibilities, and duration of employment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Vaishali Vashistha at vaishali.vashistha@sanjoseca.gov The application deadline is Monday, April 15 at 11:59 PM.